VOLLRATH SO4-20814L-R Conveyor Sandwich Oven Instruction Manual

: June 1, 2024
: VOLLRATH

Table of Contents

VOLLRATH SO4-20814L-R Conveyor Sandwich Oven
Specifications
FAQ
SAFETY PRECAUTIONS
FEATURES
OPERATION
PREVENTATIVE MAINTENANCE
TROUBLESHOOTING
WARRANTY
CONTACT
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VOLLRATH SO4-20814L-R Conveyor Sandwich Oven

VOLLRATH-SO4-20814L-R-Conveyor-Sandwich-Oven-PRODUCT

Specifications

Model: JSO14
Conveyor Size: 68 inches
Available Voltages: 208V, 220V, 240V
Intended Use: Toast sandwiches, melt cheese (not for cooking raw food)
Operation: Commercial food service only

FAQ

Q: Can this oven be used for cooking raw food?
A: No, this oven is designed for toasting sandwiches and melting cheese, not for cooking raw food.
Q: What should I do if the oven overheats?
A: Ensure proper airflow by installing the legs correctly. If the oven still overheats, turn it off and contact customer support for assistance.

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this packaging to ship the equipment if repairs are needed

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning.
This manual contains safety precautions which are explained below. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.

NOTICE: Notice is used to note information that is important but not hazard-related.

To reduce risk of injury or damage to the equipment

Plug only into grounded electrical outlets matching the voltage on the rating plate.
Use this equipment in a flat, level position.
Unplug equipment and let it cool before cleaning or moving.
Equipment remains hot after it is turned off.
Do not touch during operation.
Unplug when not in use.
Keep equipment and power cord away from open flames, electric burners or excessive heat.
Do not operate unattended.
Closely supervise equipment operating in public areas and/or around children.
Do not operate if equipment has been damaged or is malfunctioning in any way.

FUNCTION AND PURPOSE

This equipment is intended to toast sandwiches and melt cheese. It is not intended to cook raw food. It is intended for use in commercial foodservice operations only. It can be used continuously during peak times. It is not intended for household, industrial or laboratory use.

Item No.	Model	Description
SO4-20814L-R

JSO14

| 14″ Wide, Left to Right Conveyor, 208V
SO4-20814R-L| 14″ Wide, Right to Left Conveyor, 208V
SO4-22014L-R| 14″ Wide, Left to Right Conveyor, 220V
SO4-22014R-L| 14″ Wide, Right to Left Conveyor, 220V
SO4-24014L-R| 14″ Wide, Left to Right Conveyor, 240V
SO4-24014R-L| 14″ Wide, Right to Left Conveyor, 240V

CLEARANCE AND ENVIRONMENT REQUIREMENTS

Do not place this oven on surfaces or near walls, partitions or kitchen furniture unless they are made of non-combustible material or clad with non- combustible heat-insulating material. Ovens must not be used near or below curtains and other combustible materials. Do not place the oven adjacent to a heat-producing appliance.

Ventless Operation
This oven is UL-tested and verified for ventless operation under the following conditions:

For use with pre-cooked foods such as pizza toppings, sandwiches and melting cheese
Not for use with raw and/or fatty proteins such as skin-on or bone-in chicken, hamburger meat or sausages

Note: Local codes may apply. Approval for ventless operation is subject to the local Authority Having Jurisdiction (AHJ). Please contact your AHJ for more information.

SET UP

Place the oven on a hard, flat, stable surface.
Install the legs. Two people required. Have one person lift one end of the oven while the other person installs the legs. Repeat for the other side of the oven.
NOTICE: Legs must be installed. Failure to install the legs will restrict airflow and cause the oven to overheat.
Install the load and unload trays to match the conveyor direction. The load tray slants toward the conveyor. The unload tray slants away from the conveyor.

FEATURES

VOLLRATH-SO4-20814L-R-Conveyor-Sandwich-Oven-FIG-3

A Heat Shields
B Crumb Trays
C Load/Unload Trays
- Load. Slants toward conveyor
- Unload. Slants away from the conveyor
D Reset Button (Reference only. See page 3.)
E ON/OFF Switch
- O Off Position
- I On Position
F Top Heat Control Knob
G Bottom Heat Control Knob
H Conveyor Speed Knob
I Power Cord
J Circuit Breaker
K Oven Stacker Receptacle. Powers the oven stacker accessory

BEFORE FIRST USE

Clean the conveyor oven. See “Daily Cleaning

OPERATION

| CAUTION
---|---
Burn Hazard

Do not touch the equipment while it is heating or operating. Hot surfaces can burn skin.

NOTICE: The crumb trays must be installed in the oven during operation. Failure to install the crumb trays will cause the oven to overheat.

Adjust the Heat Shields
Rotate the knobs to adjust the entry and exit heat shields to allow food to pass into the oven, and to regulate the amount of heat retained at each end of the oven to achieve desired results.

Preheat

Plug the oven into a grounded electrical outlet that matches the rating on the nameplate found on the oven.
NOTICE: Using a voltage other than the nameplate-rated voltage will cause damage to the unit. Incorrect voltage and modification to the power cord or electrical components can damage unit and will void the warranty.
Press the ON/OFF switch to the ON (I) position.
Set the controls. Suggested settings for toasting open-faced sandwiches:
Control| Suggestions
---|---
Top Heat| Approximately 7 to allow meat to warm and cheese to melt.
Bottom Heat| Approximately 5 to slightly toast the bread.
Conveyor| Approximately 7 to allow meat and cheese to warm and bread to toast.
Wait 20 minutes for the oven to preheat.

Test

Test the settings by placing a sandwich in the oven. Sandwiches can be placed directly onto the conveyor or on a pizza screen.
NOTICE: Pans, especially shiny pans, and aluminium foil will reflect heat away from the sandwich and reduce browning.
Monitor the toasting process and adjust the temperatures and conveyor speed to prevent the sandwich from burning.
Evaluate the results.

Toast Sandwiches

Adjust the top and bottom heat control and conveyor settings as needed to achieve desired results.
Allow time for the oven to adjust to new heat settings before placing sandwiches onto the conveyor.
During continuous use, allow space between the sandwiches on the conveyor and time in between toasting for the oven to recover.

If an Item Becomes Stuck

Rotate the power knob to the OFF position (O) and unplug the equipment.
Let the equipment cool completely. Use tongs to remove the item.
Take care to not bump the heating elements above and below the conveyor.

CLEANING

****	WARNING

Electrical Shock Hazard

Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

****	CAUTION

Burn Hazard

Allow equipment to cool before moving or cleaning.

NOTICE: Do not use abrasive materials, scratching cleansers or scouring pads to clean the exterior of the equipment.
These can damage the finish.
NOTICE: Heating elements do not need to be cleaned. Crumbs and food debris will burn off. Over time the heating elements may develop a chalky appearance, but this will not impact performance.

Daily Cleaning

Before turning off the equipment and with the conveyor rotating, watch the conveyor belt for food debris.
When the food debris reaches the front of the conveyor, rotate the power knob to the OFF position.
Wait for the fan to stop running. Unplug the equipment.
Let the equipment cool completely.
When the equipment is cool, use a brush or scrub pad to remove the food debris.
To clean the exterior, use a soft cloth dipped in hot soapy water to wipe the exterior and fan air intake under the equipment. If needed, wipe the fan intake area with degreaser to prevent long term build up.
Empty and clean the crumb tray(s).

Special Instructions for Ventless Operation
Clean the adjacent surfaces and kitchen equipment at least every other month or more frequently as needed.

PREVENTATIVE MAINTENANCE

Contact an authorized service agent for a professional cleaning of the components.

TROUBLESHOOTING

Problem| Might be Caused By| Course of Action
---|---|---
Oven does not heat and the conveyor belt does not move.| The oven is not plugged in.| Plug in the oven.
The oven is not turned on.| Press the ON/OFF switch to the ON (I) position.
The wall breaker may be tripped.| 1. Inspect for tripped breaker.

2. Reset the breaker.

3. If the breaker was not tripped, inspect the oven for broken heater elements.

For broken heater elements, contact Vollrath Technical Services.

The reset may be tripped.| Look under the oven to see if an object is preventing the fan blades of either fan from turning.

1. Press the ON/OFF switch to the OFF (O) position.

2. Unplug the oven.

3. Wait 30 minutes for the oven to cool.

4. Remove the object.

5. Plug in the oven.

6. Press the ON/OFF switch to the ON (I) position.

7. Press the reset button.

8. If the problem persists call Vollrath Technical Services.

| | Inspect the fan blades on both fans to see if they are dirty.

1. Press the ON/OFF switch to the OFF (O) position.

2. Unplug the oven.

3. Wait 30 minutes for the oven to cool.

4. Clean the fan blades.

5. Plug in the oven.

6. Press the ON/OFF switch to the ON (I) position.

7. Press the reset button.

8. If the problem persists call Vollrath Technical Services.

The oven heats and the conveyor belt does not move.| There may be a problem with the motor/ speed control or drive chain.| Contact Vollrath Technical Services.
Top or bottom heater tubes do not heat.| One or more heater tubes may have burned out.| Contact Vollrath Technical Services.
There may be a problem with the top or bottom heat switch.
Top and/or bottom heat remains on when the power switch is in the OFF position.| There may be a problem with the relay for the heat control| Contact Vollrath Technical Services.
The oven repeatedly overheats.| The crumb trays may not be installed.| Verify the crumb trays are installed.
The fan may be dirty.| Verify the fan blades are clean. See the instructions above for inspecting and cleaning the fan blades.
There may be a problem with the fan.| Run the oven for 10 minutes. If the fan does not run, contact Vollrath Technical Services.
The top oven in a stacked installation suddenly stops working and the fan in the stacker is not running.| The high-limit switch may have been triggered in the top oven.| Press the circuit breaker button on the back of the oven (See “Features” on page 3.) to reset the circuit. If the problem persists, contact Vollrath Technical Services.
There may be an electrical connection problem in the stacker.| Contact Vollrath Technical Services.
The fan is not running.| There may be a problem with the fan or fan switch.| Run the oven for 10 minutes. If the fan does not run, contact Vollrath Technical Services.
The oven is turned off and the fan is running.| Normal operation. The fan turns on as needed to cool the oven.| _

SERVICE AND REPAIR

When under warranty, repair is available for this product. To begin the process:

Contact Vollrath Technical Services at 1-800-309-2250. Please be ready with the item number, model number and serial number. You can find this information on the nameplate located on the side or back of the equipment. Also please provide proof of purchase indicating the date the equipment was purchased.
A technical services representative will help you troubleshoot the problem over the phone.
If the representative determines the issue requires professional service, he or she will help you locate an authorized service centre.
Contact the authorized service centre to make arrangements for the repair. Vollrath will cover the cost to repair and/or replace defective parts within the equipment warranty period.

WARRANTY

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
The warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
Warrantied Parts: The warranty period is 2 years parts, 1 year labor.
Heater Tubes: The warranty period is 1 year, including labour. Heater tube glass damage is not covered by this warranty.
For complete warranty information, product registration and new product announcements, visit www.vollrath.com.