ViewSonic VS17520 Multimedia Digital Poster User Guide

: June 1, 2024
: Viewsonic

ViewSonic VS17520 Multimedia Digital Poster

ViewSonic-VS17520-Multimedia-Digital-Poster-image

Product Information

Model: EP5540/EP5540T
Model No.: VS17520
Multimedia Digital Poster

Compliance Information

Note: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

FCC Statement

For Canada

CAN ICES-3 (A/B)/NMB-3(A/B)

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

Industry Canada Notice

R&TTE Compliance Statement This device complies with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: ETSI EN 300 328 EN 301 489-01 EN 301 489-17 EN 62311 Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark, Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive).

Substance – Proposed Maximum Concentration – Actual Concentration

Lead (Pb) – 0.1% – < 0.1%
Mercury (Hg) – 0.1% – < 0.1%
Cadmium (Cd) – 0.01% – < 0.01%
Hexavalent Chromium (Cr6+) – 0.1% – < 0.1%
Polybrominated biphenyls (PBB) – 0.1% – < 0.1%
… (other substances listed with concentrations)

Product Usage Instructions

Setting Up the EP5540/EP5540T Multimedia Digital Poster

Unbox the product carefully to avoid any damage.
Connect the power cable to a suitable power source.
Power on the digital poster using the power button located on the side or back.

Using the Multimedia Features

The EP5540/EP5540T comes with multimedia capabilities to display various content types. Follow these steps:

Insert a USB drive with your media files into the designated port.
Use the remote control to navigate through the menu and select your desired content.
Adjust settings such as brightness, contrast, and volume as needed.

Frequently Asked Questions

Q: How can I update the firmware of the EP5540/EP5540T?
- A: To update the firmware, please visit our official website and download the latest firmware version. Follow the instructions provided in the firmware update guide for a seamless update process.
Q: Can I wall-mount the EP5540/EP5540T?
- A: Yes, the EP5540/EP5540T is compatible with VESA-standard wall mounts. Ensure you use appropriate mounting hardware and follow the installation instructions in the user manual to securely mount the digital poster on a wall.

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EP5540/EP5540T Multimedia Digital Poster
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No.: VS17520

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A/ Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense. · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for help. Warning: To comply with the limits for the Class A/Class B digital device, pursuant to Part 15 of the FCC Rules, this device must be installed in computer equipment certified to comply with the Class A/Class B limits. All cables used to connect the computer and peripherals must be shielded and grounded. Operation with non-certified computers or non-shielded cables may result in interference to radio or television reception. Changes and modifications not expressly approved by the manufacturer could void the user’s authority to operate this equipment.
For Canada
CAN ICES-3 (A/B)/NMB-3(A/B)
i

CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law. If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
Industry Canada Notice
This device complies with Canadian RSS-210.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb.
R&TTE Compliance Statement
This device complies with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: ETSI EN 300 328 EN 301 489-01 EN 301 489-17 EN 62311 Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark, Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.
ii

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Bis (2-ethylhexyl) phthalate (DEHP) Butyl benzyl phthalate (BBP) Dibutyl phthalate (DBP) Diisobutyl phthalate (DIBP )

Proposed Maximum Concentration 0.1% 0.1% 0.01% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1% 0.1%

Actual Concentration
< 0.1% < 0.1% < 0.01% < 0.1% < 0.1% < 0.1% < 0.1% < 0.1% < 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:
Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and
EEFL) for special purposes not exceeding (per lamp): (1) Short length (500 mm): maximum 3.5 mg per lamp. (2) Medium length (500 mm and 1,500 mm): maximum 5 mg per lamp. (3) Long length (1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes. 3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight. 4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

iii

Safety Precautions

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: · DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and
opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel. · Do not spill any liquids into the cabinet or use your monitor near water. · Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or fatal or may cause electric shock, fire or equipment failure. · Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire. · Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall, causing serious damage to the monitor. · Do not place any objects onto the monitor and do not use the monitor outdoors. · The inside of the fluorescent tube located within the LCD monitor contains mercury. Please follow the laws or rules of your municipality to dispose of the tube properly. · Do not bend power cord. · Do not use monitor in high temperature, humid, dusty, or oily areas. · If monitor or glass is broken, do not come in contact with the liquid crystal and handle with care. · Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor. · The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible. · Handle with care when transporting. Save packaging for transporting. · Please clean the holes of back cabinet to reject dirt and dust at least once a year because of set reliability. · If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a month. · When installing the remote control batteries; – Align the batteries according to the (+) and (-) indications inside the case. – Align the (-) indication of the battery first inside the case.
WARNING: Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures.
iv

CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: · When the power supply cord or plug is damaged. · If liquid has been spilled, or objects have fallen into the monitor. · If the monitor has been exposed to rain or water. · If the monitor has been dropped or the cabinet damaged. · If the monitor does not operate normally by following operating instructions.
Recommended Use
CAUTION: · For optimum performance, allow 20 minutes for warm-up. · Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often. · Position the monitor at a 90° angle to windows and other light sources to minimize glare and
reflections. · Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning
solution or glass cleaner! · Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability. · Avoid displaying fixed patterns on the monitor for long periods of time to avoid image
persistence (after image effects). · Get regular eye checkups.
Ergonomics
To realize the maximum ergonomic benefits, we recommend the following: · Use the preset Size and Position controls with standard signals. · Use the preset Color Setting. · Use non-interlaced signals. · Do not use primary color blue on a dark background, as it is difficult to see and may produce
eye fatigue due to insufficient contrast.
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Copyright Information
Copyright © ViewSonic Corporation, 2018. All rights reserved. ViewSonic© and the three birds logo are registered trademarks of ViewSonic Corporation. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Registration
To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic® Wizard CD-ROM also provides an opportunity for you to print the registration form, which you may mail or fax to ViewSonic.

For Your Records

Product Name:
Model Number: Document Number: Serial Number: Purchase Date:

EP5540_EP5540T ViewSonic Multimedia Digital Poster VS17520 EP5540_EP5540T_UG_ENG Rev. 1A 06-14-18

Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/

viii

Getting Started

1.1. Package Contents The following items are included in your product box.

User Guide and Installation Software
This CD is compatible with Windows® and Mac OS 10.x
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks, registered or otherwise, are the property of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this meterial, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this CD-ROM may change without notice, No part of this CD-ROM may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission of ViewSonic Corporation. MM/DD/YY · XXXXXX_UG · Made in China

NOTE: The illustrations may differ slightly from the items shipped with your product.

1.2. Fastening the poster

As illustrated in figure, positioning 4 holes on the earth and

drill the holes at the corresponding position. The diameter of

the hole on the earth should be smaller than the diameter of

4- 15

the screw. Fit the four fastening screws, fastening the poster to earth.

70

498

70

87

NOTES:
1. The appearance of this product in these illustrations may differ from your actual product, and is for comparative purposes only.
2. We may change the design and specifications without notice.

1

Remote Sensor

1

2

3

1. USB 1 USB for PC.
2. USB 2 USB for the poster. ( Embedded Player )
3. RJ45 Enable connection to cable and log on to Internet.

2

Main board
Open the door with the key. 11

PC IN

AUDIO
1
VGA

Main board

USB 3.0

2

HDMI 2 (ARC)

RS-232

TOUCH OUT

USB 2.0

RJ45( LAN IN)

3 4

5 6 78

9 10

1. PC IN Enable connection to PC or other external devices with VGA/AUDIO ports.
2. USB 3.0 Connect USB devices to these ports.
3. HDMI1/2 Input To connect with those equipments with HDMI or DVI interface. HDMI1: Connect the HDMI cable to the HDMI 1 ports on your display and peripheral device. HDMI2(ARC): Connect an ARC-enabled home theater receiver to this jack.
4. Connect headphones to this jack. The Poster is the current audio output.
5. RS-232 For service, RS232 control and the other uses.
6. TOUCH OUT ( for touch series only) Output the touch for external devices connected to PC or HDMI port which support touch system.
7. USB 2.0 Connect USB devices to this port.
8. RJ45 (LAN IN) Enable connection to cable and log on to Internet.
9. AC IN Plug the AC cord into this jack and into a power outlet. (~100-240V 50Hz/60Hz)
10. Power SwitchPush to (1) to connect the power, push to (O ) to cut off.
11. AC OUT ~100-240V 50Hz/60Hz, Current Max.: 0.65A.

3

Parts and Functions

2.1. Remote Control

Input source select
0-9 number buttons
Input source information
Display desktop (Home page)
Mute the sound Select picture mode VOLUME UP/DOWN
Select sound mode Go to USB mode Freeze the screen
Take a screenshot and store to USB drive or internal storage if no USB drive connected.

INPUT

123

4 56

789

INFO

0

ASPECT

HOME

EXIT

OK

MUTE

MENU

VOL

PICTURE SOUND

USB

FREEZE

SNAP

SL EE P

SHORTCUT

Power On/Off
Select the screen size
Return to previous menu or exit the on-screen menu Use OK button to confirm selection or enter sub-menu Use arrow buttons to move the cursor Open the menu mainly for picture, audio and schedule setting Control buttons for USB multimedia playback
/ : Previous/next : Play/Pause button : STOP button / : Fast forward/fast reverse Set up the sleep timer To list all recently used Apps.

RC-1313-0A
Notes: · For touch model, some functions could be performed through touch directly instead of remote control.

4

2.1.1. Installing remote control Batteries To install remote control batteries: 1. Open the battery cover. 2. Insert two AAA batteries into the battery compartment. Make sure that the + and
symbols on the batteries match the + and symbols in the battery compartment. 3. Replace the cover.

Battery precautions: Improper use of batteries can result in a leakage of chemicals and/or explosion. Be sure to follow the instructions below. · Place batteries with their terminals corresponding to the (+) and ()indications. · Different types of batteries have different characteristics. Do not mix batteries of
different types. · Do not mix old and new batteries. Mixing old and new batteries can shorten the
life of new batteries and/or cause old batteries to leak chemicals. · Remove batteries as soon as they are non-operable. Chemicals that leak from batteries can cause a
rash. If chemical leakage is found, wipe with a cloth. · Dispose of batteries in a proper manner. · If the remote control is not used for an extended period of time, remove the batteries. · The batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
2.1.2. Aiming the remote control Use the remote control by pointing it towards the remote sensor on the front of your display. Objects between the remote control and the remote sensor may prevent proper operation.

Cautions regarding use of remote control

30 30

· Do not expose the remote control to shock. In addition, do not expose the remote

5m

control to liquids, and do not place in an area with high humidity.

· Do not install or place the remote control under direct sunlight. The heat may cause deformation of the unit.

· The remote control may not work properly if the remote sensor window of the main unit is under direct sunlight or strong lighting. In such a case, change the angle of the lighting or the display set, or operate the remote control closer to the remote sensor window.

5

Connections

· Turn off the display and connected device. · Check the plug type at the ends of cables. · Make sure the fastened connection.
Audio cable VGA cable USB cable HDMI cable HDMI cable Headphone cable Network cable
USB cable
Touch output (for touch model only)
RS232 cable

NUC PC or media player USB devices
NUC PC or media player Audio output devices
Router
USB devices
NUC PC or media player NUC PC

6

Basic Operations

4.1. Turn on the display Plug AC power cord and turn on the AC Power Switch. NOTE: If not receiving signal for around 5 mintues, display will turn off automatically.
4.2. First initiation The following installation menu will pop up for first- time power on.
Select desired menu language, then press START and turn to next page.

4.3. Float menu (for touch series only) 1. Set the FLOAT MENU to on in the Lock menu. 2. Slide up from bottom of the screen center by two or more fingers to
call in HOME.
3. Drag to any place of the screen.
4. Click to show control icons.

Open the MENU

Annotation
Minimize the FLOAT MENU Home page

Show recently used Apps

Volume control Input source

7

4.3.1. Home Menu Overview In this mode, user can only use touch pen to operate.

Item

Description

Annotation menu Pop up sub-menu.

Pen Eraser

Click to make annotation in the picture. Click to change color.
Click to erase symbols. Click to change eraser size.

Screen shot

Click to screenshot the current image.

Clean

Click to clean all the annotation.

Cancel

Click to cancel previous step operation.

Close

Click to close annotation menu.

8

4.4. Home Menu Overview 1. Press HOME button to show desktop menu. 2. Use arrow and OK button for desired selection. 3. Press EXIT button to leave.

File manager

External USB storage
web Browser

Mainly for network, Date & time, and Language setting.

Installed application list.

9

File Explorer

1. Press button to select desktop menu option, press OK to confirm. 2. Press EXIT button to return to previous menu or exit the menu.
Click to entry file explorer Category selection

Function

Item

Exit Theme Settings

Description Click to exit file manager. Click to change the theme. Click to entry setting menu page.

10

Click to select storage

Double click to open folder or file

Item

New Search Refresh Cleaner More

Description Click to add file or folder. Click to search file or folder. Click to refresh file status. Click to clean not necessary file. Click to show more functions.

11

Press and hold to show the file management tool

Item

Copy Cut Delete Rename More

Description Click to copy file. Click to cut file. Click to delete file. Click to rename file. Click to show more functions.

12

signage overview

(Content Management)

1. Dashboard: Information overview. 2. Campaign Manager: Edit schedule and manage playlist. 3. Edit Presentation: Edit play items 4. Group Manager: Group player and player setting.
13

6.1. Dashboard
Go to Group Manager.

Go to Edit Presentation.

Go to Campaign Manager.

Group thumbnail.

Information: Data, time, IP, player name,
version number, update button.

Start play.

Refresh
Home. Select itself group.

Go to Group Manager.
Go to Edit Presentation.

Go to Campaign Manager.

6.2. Campaign Manager

Go to Dashboard

Go to Group

Go to Edit

Manager.

Presentation

Go to Dashboard. Export campaign

Schedule Preview
Import campaign

Which players is playing this campaign.

14

6.2.1. Campaign Campaign is the whole playlist for player. A campaign contains several playlists. One playlist contains several presentations and could be played at several time slots. 1. Campaign Name: Change campaign name
2. Playlist: Edit this playlist, go to Edit Presentation Page. 3. Copy: Copy this playlist.
15

4. Rename: Rename this playlist. 5. Remove: Remove this playlist. 6. Time slot: Edit this time slot. 7. Remove time slot: Remove this time slot.
16

8. Add time slot: Add new time slot. 9. Add new playlist: Add the other playlist for this campaign.
17

6.3. Edit Presentation

Go to Dashboard

Go to Group

Go to Campaign

Manager

Presentation list

Edit area

Go to Campaign Manager

Preview. [3-10]

Save. [3-11]

Play. [3-12]

1. Add presentation: Add one presentation to this playlist.

18

2. Rename presentation: Rename this presentation. 3. Copy presentation: Copy this presentation. 4. Remove presentation: Remove this presentation from this playlist. 5. Video Template: Add “1 video only template” · Import Video / Change Video: Click “Import” to import video and then change to another video.
· Change video setting: Enable/disable loop / mute setting. 19

6. Presentation Change duration: If you have more than two presentations in the playlist, you can change the playback duration for each presentation.
7. Widget Template: Add “3 widgets template”.
20

8. Widget support 4 types: Carousel (image and video), PowerPoint, RSS, Webpage. Click save after modify.
· Carousel: Import image or video.
· Carousel: change duration: Duration only effect at image, video would play to the end. · PowerPoint: Import one PowerPoint.
· RSS: Set RSS URL.
21

· RSS: Change color. · Web Page: Set web page URL.
22

9. Image / Text template: Add “ViewSonic QSR 34 fields template”. · Image Zone: Click the image area, user can change image.
23

· Text Zone: Click the text area, user can change text and text setting.
10. Preview: Click “5 Preview”, go to preview mode. 11. Save: Click “7 Save”, save the playlist and sync to other players. 12. Play: Click “9 Play”, go to playback mode.
24

6.4. Group Manager

Go to Campaign Manager

Go to Dashboard

Go to Edit Presentation

Group list

Devices list

Refresh

Change / Device Setting

Create Group. Go to Campaign [4-1][4-2] Manager

Go to Dashboard

· Group Players Player in the same group play the same campaign (content). Player would check update every 2 minutes. a. Select several players b. Click “4 Change / Create Group”. c. Dropdown box, select PC group, click “Join group”.

25

6.5. User Scenario How to creative a sample campaign and sync to player? 1. At Dashboard,
a. Click “4 Group Manager”. 2. At Group Manager,
a. Select one player, set this player to user’s group. [4-1] b. Click Tab: “Edit Presentation”. 3. At Edit Presentation, a. Delete original presentation. [3-4] b. Add Widget Template: 3 widgets template [3-7] c. Use carousel at left zone. Add some images and videos. [3-8-1] d. Use RSS at upper-right zone. Set RSS URL. [3-8-3] e. Use Web page at right-lower zone. Set web page URL. [3-8-4] f. Click “7 Save”. [3-11] Wait a moment for player syncing content. After synced, player would play this three zone presentation.
26

System Settings

1. Press button to select desktop menu option, press OK to confirm. 2. Press EXIT button to leave.

Network Setting

Apps manager Display system Storage.

Display information

The QR code leads to web site link for product upgrade or releated information.
To set default input method To set Android keyboard (AOSP) To set on-screen language
To set Date and time Note: Date & time synchronizes with web site automatically through internet.
For manual setting, please turn “Automatic Data & time” to Off. To set Security and Restrictions Allow installation of apps from sources other than the Play Store.

27

7.1. Network Settings 1. Press button to select desktop menu option, press OK to confirm. 2. Press EXIT button to leave. Wired network
Display current net state Proxy setting IP settings 28

Wireless Network (USB WiFi dongle)
Turn on/off the WiFi Scanning Wi-Fi signal. Display of all the Wi-Fi signal. Connect via WPS. Add new network. Scanning Wi-Fi direct device. Setting Portable WiFi hotspot. Enable/disable Miracast
29

7.2. System update 1. Press button to entry About and then select System update.
System update
EP5540 EP5540
2. Select System net update
30

3. If the user is the latest firmware version, it will show “Your System is up-to-date”.
4. If you have a new firmware in the OTA server folder, it will automatically notify the user to upgrade. The user will click OK to start the download.
31

5. Start to download firmware 6. Complete the download screen
32

7. The user manually complete the OTA upgrade; successful upgrade will automatically restart, to retain the user’s original data
33

Sound

Picture

Screen

Picture Mode Contrast Brightness Hue Sharpness Saturation Anti-Flicker Backlight
Clock Phase H-Position V-Position Auto Tune
Color temperature Bluelight Filter
Zoom Mode
OverScan
Image NR

Select your favourite picture mode for each input. Adjust the contrast. Adjust the brightness. Adjust the image hue. (Only for NTSC system) Adjust the sharpness. Adjust the color saturation. Turn on/off the Anti-Flicker function. Set up the overall brilliance of the screen. The Anti-Flicker select Off, you can set the level of the Backlight as your desired.
Adjust the screen size. Adjust the focus of stable images. Move the image right or left. Move the image up or down. Automatically adjust the image settings such as position and phase. Select the color temperature. Reduce the bluelight disturbance to sight, protect sight health. The Color temperature select User, you can set the level of the Bluelight Filter as your desired. Select the aspect ratio (display proportions) according to your video signal type or personal preference [16:9] /[4:3] / [Panorama] / [Just Scan]/ [Zoom1] / [Zoom2] Adjust the reproduction ratio, you may activate this function to obtain a cleaner picture. Select the noise reduction mode to reduce picture noise.

Sound Mode Bass Treble Balance Surround Alone

Select your favourite sound mode for each input. Adjust Bass (low sounds). Adjust Treble (high sounds). Adjust volume level of right and left speakers. Turn the Surround sound effect on or off. Press OK to turn off the picture on your display and listen to the program audio only.

34

Setting

Menu Timeout Data / Time Off Timer On Timer
Sleep Time

Select OSD menu display time.
Display Date and Time.
With Off Timer function On, the display will automatically turn off at a preset time.
With On Timer function On, the display will automatically turn on at a preset source at a preset time.
Highlight Period item, press or button to select
Once, Everyday, Mon.~Fri., Mon.~Sat. or Sat.~Sun..
Set the duration of time until the display automatically goes into Standby mode.
[Off] / [10 Minutes] / [20 Minutes] / [30 Minutes] / [60 Minutes] / [90 Minutes] / [120 Minutes] / [180 Minutes] / [240 Minutes].

Set Password
Float Menu System ID Lock Keypad
LowerPower Standby Auto Play
Slideshow interval Restore To Default

Password settings. (The default password is 0000 and the super one is “2580”)
Turn on/off the float menu display. Setting the device ID. (The ID must be in the range of 1-98.)
The display buttons is locked. OFF: Select to enable the panel buttons. ON: Select to disable the panel buttons.
Set to ON, the display goes into lower power standby mode, turn off the picture and audio. RS232 can wake up and turn on the display.
Set to ON, the display will copy media file from external storage to internal storage then to play the media file automatically. Setting the photo slideshow interval.
Reset all settings to factory defaults.

Lock

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Using Auto Play

1. Copy media content (see page 24 for supported media format) to the root directory of a USB Flash drive. USB Flash drive should be formatted as FAT32.
2. Using the ePoster remote control, press the Menu button. 3. Using the arrow buttons on the remote scroll to the right and select the Lock option. 4. Press OK to enter Lock menu
5. When prompted enter use the remote to enter the password (default standard user password is “0000” and super user is “2580”).
6. Scroll down to Auto Play and change the option to On.
7. Press Exit to close Menu screen 8. Plug the USB drive into the USB2 (Mainboard) input of the ePoster. Files will be copied to the ePoster
internal memory automatically.
Main board
36

9. After the copying of files have completed, a “Please remove the USB disk” message will display. At this point, it is safe to remove the USB drive. Playback of the copied content will automatically begin.
37

Using USB multi media player

10.1. Insert the USB drive with mutimedia content including photo, movie and music.
10.2. Switch the input source to USB mode.
Notes: · It is recommended to back up your USB device data. · Please name your files in English, Otherwise the file names can not be shown correctly. · Some USB device may not be compatible with this display.
USB multi media interface introduction

Exit Select browse format

File folder.
(you can select from local disk device (USB device), network SAMBA device)

Video: Show video files to play. Music: Show music files to play.
Picture: Show picture files to play.
All: Show all files.

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10.3. Playing Photo Support photo (in JPG, BMP or PNG format).

Previous photo Play/pause Next photo

Show information
Zoom in Zoom out

Notes: You can also use (Play/Pause), (STOP), (Previous), (Next) on the remote control to operate.

39

10.4. Playing Music Support music (in MP3 or AAC format).

Previous song Pause/Play
Next song

Show information Show playlist
Repeat mode select

Repeat Mode repeat to play single music. repeat to play all music files in current folder when it plays to the end. no repeat when it plays to the end.

Notes: For touch model, when the control bar disappears during playback, please touch the lower portion of the screen to show it up.

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10.5. Playing Movie Support movie in MPG, MKV, DAT, MP4, MOV or VOB format.

Previous movie
Fast reverse Play/pause
Fast forward Next movie Skip to specific point by input time
Show playlist
Show information

Adjust the volume AB Section repeat Playing settings
A-B repeat : Trun the Section Replay to On, then set starting point A and ending point B. No repeat: Turn the Section Replay to Off.

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Supported media files format

Image

File extension

.jpg, .jpeg, .bmp, .png

Codec Max. Image resolution

Standard RGB Baseline JPEG : 15360×8704

Progressive JPEG: 1024×768

None Interlace PNG : 9600 x 6400

Interlace PNG: 1200×800

Max. File name length

BMP : 9600 x 6400 128 letters

Video

File extension

.mpg, .mkv, .mov, .mp4, .vob, .dat

Codec & Bitrate

MPEG-1 bitrate<40Mbps

MPEG-4 bitrate<40Mbps

H.264 bitrate<80Mbps

Audio

File extension

.mp3,AAC,

*Practically supported format will depend on the paid royalties.

42

Troubleshooting

If, after reading these operating instructions, you have additional questions related to the use of your display, please call the services center in your local area. Before calling service, please check the symptoms and follow suggested solutions.

Remote Control Problem Remote control does not operate

Possible Solutions · The batteries could be weak. Replace the batteries. · Check the orientation of the batteries. · Make sure the power cord is plugged in.

Video and Audio Problem No picture (screen not lit), No sound
Dark, poor or no picture (Screen lit), good sound
No color/dark picture/abnormal color Dotted lines or stripes
Good picture, no sound Audio noise

Possible Solutions · Make sure the power cord is plugged in. · Press POWER on the display or on the remote control. · Select a proper picture mode. · Adjust the brightness in the video setting. · Adjust the color saturation in the video setting.
· Move the display away from noise sources such as cars, neon signs, or hair dryers.
· The sound may be muted. Press MUTE again to cancel. · Communication problems may occur if infrared communication
equipment (e.g., infrared cordless headphones) is used near the display. Move the infrared communication equipment away from the display until the noise is eliminated.

General Problem Some items can’t be accessed
Remote control command is not effect in some cases.
Control buttons do not operate
POWER button responds slowly after power is connected.

Possible Solutions
· If a setting option appears in gray, this indicates that the settings option is unavailable in current input mode.
· During the timing of USB device detection (i.e. when the display is turned on with USB device connected, or when you plug in USB device during display working), the display may not act by remote control buttons in such case. Wait some time, then it is OK.
· Disconnect the power cord and wait for a few seconds. Then re-plug the power cord and turn on the unit again.
· When you push POWER SWITCH to power on the display, in about 3 seconds the POWER button starts to respond after pressed.

Note: If your problem is not solved, turn your unit off and then on again. Cautions: Never attempt to repair a defective display yourself.

43

Specifications

Display: Model No. Power Source Current Max.
Visible screen size Display panel
Number of pixels
Dimensions (W × D × H)
Net Weight

Operating conditions

Storage conditions

Atmospheric pressure

PC IN

USB

Connection terminals of the Poster

HDMI Input RJ45 (LAN IN) Headphone

RS-232

TOUCH OUT

EP5540

EP5540T

AC 100-240 V, 50 / 60 Hz

1.8A

55 inches (diagonal)

3,840 × 2,160

812×450×1900 mm 31.97×17.71×74.80 in

820×450×1900 mm 32.28×17.71×74.80 in

69.7 kg 153.66 lb

70 kg 154.32 lb

Temperature: 0°C to 40°C 32°F to 104°F

Humidity: 20% ~ 80% non-condensing

Temperature: -20°C to 60°C – 4°F to 140°F

Humidity: 10% ~ 90% non-condensing

86kPa ~ 106kPa

1

3

2

1

0

1

Notes: 1. Design and specifications are subject to change without notice. 2. Weight and dimensions shown are approximate. 3. Specifications and external appearance may be changed for the sake of improvement.

44

14. Other Information Customer Support
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number.

Country/Region Website

T= Telephone C = CHAT ONLINE

Email

Australia/New Zealand Canada Europe Hong Kong India Korea
Latin America

www.viewsonic.com.au
www.viewsonic.com www.viewsoniceurope.com www.hk.viewsonic.com www.in.viewsonic.com ap.viewsonic.com/kr/
www.viewsonic.com/la/

AUS= 1800-880-818 NZ= 0800-008-822

[email protected]

T= 1-866-463-4775

[email protected]

www.viewsoniceurope.com/eu/support/call- desk/

T= (852)-3102-2900

[email protected]

T= 1800-419-0959

[email protected]

T= 080-333-2131

[email protected]

C= http://www.viewsonic.com/la/soporte/servicio-tecnico

[email protected]

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Macau Middle East
Puerto Rico & Virgin Islands
Singapore/ Malaysia Thailand South Africa United States Indonesia Japan Philippines Vietnam Taiwan

www.hk.viewsonic.com ap.viewsonic.com/me/
www.viewsonic.com
www.viewsonic.com/sg/ www.viewsonic.com/my/ www.viewsonic.com/th/ ap.viewsonic.com/za/ www.viewsonic.com www.viewsonic.com/id/ www.viewsonic.com/jp/ www.viewsonic.com/ph/ www.viewsonic.com/vn/ www.viewsonic.com/tw/

T= (853)-2833-8407 Contact your reseller
T= 1-800-688-6688 (English) C= http://www.viewsonic.com/la/soporte/servicio-tecnico
T= 65 6461 6044 T= 1800 – 88 – 8997 T= 02-7214091-3 Contact your reseller T= 1-800-688-6688 Contact your reseller T= 050-3388-6832 Contact your reseller Contact your reseller T= 0800-899-880

[email protected] [email protected]
“[email protected] [email protected]”
[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

45

Limited Warranty

ViewSonic® LCD Commercial Display
What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect. 3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time. 4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please
refer to Customer Support page). You will need to provide your product’s serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic LCD Commercial Display

Page 1 of 2 46

CD_LW01 Rev. 1a 02-11-09

Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Commercial Display

Page 2 of 2 47

CD_LW01 Rev. 1a 02-11-09

Mexico Limited Warranty
ViewSonic® LCD Commercial Display

What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects: This warranty is valid only for the first consumer purchaser.

What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect. 3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time. 4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records Product Name: ____ Document Number: Purchase Date: __

Model Number: ____ Serial Number: ____ Extended Warranty Purchase? ____(Y/N) If so, what date does warranty expire?

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center. 3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use
of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty

Page 1 of 2
48

CD_LW02 Rev. 1A 06-25-07

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: [email protected]

Villahermosa: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: [email protected]

Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: [email protected]

Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: [email protected]

Chihuahua Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: [email protected]

Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: [email protected]

Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : [email protected]

Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: [email protected]

Guerrero Acapulco GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: [email protected]

MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: [email protected]

Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. [email protected]

Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

FOR USA SUPPORT: ViewSonic Corporation 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty

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CD_LW02 Rev. 1A 06-25-07

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