eufyCam E330 4K HD Security Camera User Guide
- June 17, 2024
- Eufy
Table of Contents
eufyCam E330 4K HD Security Camera
Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.
AT A GLANCE
E330 eufyCam (Professional)
- Camera Lens
- Spotlight
- LED Indicator
- Micro USB Port (for maintenance only)
- microSD Card Slot
- SYNC Button
- Mounting Bracket
- Angle Adjustment Knob
ADDING YOUR CAMERA
- Connect your cameras to power using their power adapters.
- Download and install the eufy Security app, then sign in or create an account.
- Follow the in-app instructions to add the camera to the device list.
MOUNTING YOUR CAMERA
Select a Location and a Height
Select a location that is within reach of a power outlet. If the distance
exceeds 16.4 ft (5 m), please consider a separately sold extension
cable.
Make sure the camera receives a strong signal from your eufy Security HomeBase
in the location you want to mount it to achieve a smooth video stream in the
app. 
- Disconnect the camera from the power outlet before mounting. We recommend mounting the camera 7-10 ft (2-3 m) above the ground. This height maximizes the detection range of the camera.
- The camera can be mounted both indoors and outdoors. Avoid mounting the camera under direct sunlight.
Mount the Camera
- Use the position template to drill holes with correct spacing, then mount the camera using the provided screws.
- Screw anchors are necessary for walls that are made out of hard materials such as concrete, brick, or stucco.
- Screw anchors are necessary for walls that are made out of hard materials such as concrete, brick, or stucco.
- Route the power cable into the waterproof case and connect it to the power adaptor, then plug the adaptor into the power outlet.
- Rotate the camera to adjust the view and check it using the live stream, which you can access in the eufy Security app.
- Fasten the cable to the wall using the included cable clips if needed.
SAFETY
- The suitable temperature range for E330 eufyCam (Professional) and accessories is -20°C to 45°C (-4°F – 113°F). The recommended temperature range for devices and accessories is 5°C to 25°C (41°F – 77°F).
- Unless specifically indicated that it is safe to do so in the user guide or instruction manual, do not use this device in an environment that exceeds the recommended low or high temperature.
- Unless specifically indicated that it is safe to do so in the user guide or instruction manual, avoid exposing your device to direct sunlight or wet environments.
- The power adapter should be installed near the equipment and should be easily accessible.
- Use only a power adapter supplied by or approved by the manufacturer. Using an unauthorized power adapter may cause danger and may violate the authorization of the device to receive service under warranty.
- The power adapter is for indoor use only. The plug is considered as a disconnect device of the adapter.
NOTICE (United States of America)
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, under Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used by the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: (1) Reorient or
relocate the receiving antenna. (2) Increase the separation between the
equipment and receiver. (3) Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected. (4) Consult the dealer
or an experienced radio/TV technician for help.
FCC Radio Frequency Exposure Statement
The device has been evaluated to meet general RF exposure requirements. The
device can be used in fixed/mobile exposure conditions. The min separation
distance is 20cm.
Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. The following importer is the responsible party
- Company Name: POWER MOBILE LIFE, LLC
- Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004
- Telephone: 1-800-988-7973
NOTICE (Canada)
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.”
This Class B digital apparatus complies with Canadian ICES-003.
IC RF Statement
When using the product, maintain a distance of 20cm from the body to ensure
compliance with RF exposure requirements.
Customer Service
- 12-month limited warranty
- (US) +1 800-988-7973
- (UK) +44 (0) 1604 936200
- (DE) +49 (0) 69 9579 7960
- [email protected]
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
Anker Innovations Limited. All rights reserved. eufy Security and eufy
Security Logo are trademarks of Anker Innovations Limited, registered in the
United States and other countries. All other trademarks are the property of
their respective owners.