TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner Instruction Manual

June 1, 2024
Toshiba

AIR CONDITIONER (SPLIT TYPE)
Installation Manual Indoor Unit
Model Name:
Ceiling Type
RAV-HM401CTP-E
RAV-HM561CTP-E
RAV-HM801CTP-E
RAV-HM901CTP-E
RAV-HM1101CTP-E
RAV-HM1401CTP-E
RAV-HM1601CTP-E

RAV-HM401CTP-E Series Split Type Air Conditioner

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http://www.toshiba-carrier.co.th/manuals/default.aspx

Original instruction
Please read this Installation Manual carefully before installing the Air Conditioner.
This Manual describes the installation method of the indoor unit.
For installation of the outdoor unit, follow the Installation Manual attached to the outdoor unit.
For precaution for safety, follow the Installation Manual attached to the outdoor unit.

Accessory parts

Part name Q’ty Shape Usage
Installation Manual 1 This manual For hand over to customers
**** Owner’s Manual **** 1 **** For hand over to customers
**** Heat insulating pipe **** 2 **** For heat insulation of pipe

connecting section
Installation pattern| 1| —| Drawing-out port of hanging bolt pipe
Washer| 4| M10 × Ø25| For holding down unit
Hose band| 2| | For connecting drain pipe
Drain hose| 1|


| For connecting drain pipe
Bushing| 1|


| For protection of edge at power taking-in port
Heat insulator| **** 1|


| For heat insulation of drain hose (10 t × 190 × 190)
Heat insulator of top plate| **** 1|


| For upper pipe hole of indoor unit (6 t × 120 × 160)
Banding band| 6| | For heat insulation of pipe connecting section (n=4) and drain hose heat insulator (n=2).
Safety Manual| 1| | **** For hand over directly to the customer

Selection of installation place

Avoid installing in the following places.
Select a location for the indoor unit where the cool or warm air will circulate evenly.
Avoid installation in the following kinds of locations.

  • Saline area (coastal area).
  • Locations with acidic or alkaline atmospheres (such as areas with hot springs, factories where chemicals or pharmaceuticals are made and places where the exhaust air from combustion appliances will be sucked into theunit).
  • Doing so may cause the heat exchanger (its aluminum fins and copper pipes) and other parts to become corroded.
  • Places where iron or other metal dust is present. If iron or other metal dust adheres to or collects on the interior of the air conditioner, it may spontaneously combust and start a fire.
  • Locations with atmospheres with mist of cutting oil or other types of machine oil. Doing so may cause the heat exchanger to become corroded, mists caused by the blockage of the heat exchanger to be generated, the plastic parts to be damaged, the heat  insulators to peel off, and other such problems to result.
  • Locations where vapors from food oils are formed (such as kitchens where food oils are used). Blocked filters may cause the air conditioner’s performance to deteriorate, condensation to form, the plastic parts to be damaged, and other such problems to result.
  • Locations near obstructions such as ventilation openings or lighting fixtures where the flow of the blown air will be disrupted (a disruption of the air flow may cause the air conditioner’s performance to deteriorate or the unit to shut down).
  • Locations where an in-house power generator is used for the power supply.
  • The power line frequency and voltage may fluctuate, and the air conditioner may not work properly as a result.
  • On truck cranes, ships or other moving conveyances.
  • The air conditioner must not be used for special applications (such as for storing food, plants, precision instruments or art works). (The quality of the items stored may be degraded.)
  • Locations where high frequencies are generated (by inverter equipment, in-house power generators, medical equipment or communication equipment). (Malfunctioning or control trouble in the air conditioner or noise may adversely affect the equipment’s operation.)
  • Locations where there is anything under the unit installed that would be compromised by wetness. (If the drain has become blocked or when the humidity is over 80%, condensation from the indoor unit will drip, possibly causing damage to anything underneath.)
  • In the case of the wireless type of system, rooms with the inverter type of fluorescent lighting or locations exposed to direct sunlight. (The signals from the wireless remote controller may not be sensed.)
  • Locations where organic solvents are being used.
  • The air conditioner cannot be used for liquefied carbonic acid cooling or in chemical plants.
  • Location near doors or windows where the air conditioner may come into contact with high-temperature, high-humidity outdoor air. (Condensation may occur as a result.)
  • Locations where special sprays are used frequently.

Installation space

Reserve sufficient space required for installation or service work. TOSHIBA
RAV-HM401CTP-E Series Split Type Air Conditioner - Installation
spaceCeiling height

Model Possible installed ceiling height
HM40, HM56, HM80 Up to 4.0 m
HM90, HM110, HM140, HM160 Up to 4.3 m

If height of ceiling exceeds 3.5 m, hot air becomes difficult to reach the floor surface, and then the change of setup of high ceiling is necessary.
For the change method of high ceiling, refer to the application control, “Installing indoor unit on high ceiling” in this Manual.
Height list of ceiling possible to be installed

Model| HM40, HM56, HM80| HM90, HM110, HM140, HM160| SET DATA
---|---|---|---
Standard (Factory default)| Up to 3.5 m| Up to 3.5 m| 0000
High ceiling (1)| Up to 4.0 m| Up to 4.3 m| 0003

The lighting time of the filter sign (notification of filter cleaning) on the remote controller can be changed according to installation conditions.
When it is difficult to obtain satisfactory heating due to location place of the indoor unit or the structure of the room, the detection temperature of heating can be raised.
For change the setup time, refer to the application control, “Filter sign setting” and “To secure better effect of heating” in this Manual.
In case of wireless type
Decide the position which remote controller is operated and the installation place.
And then refer to the Installation Manual of the wireless remote controller kit sold separately.
(The signal of the wireless type remote controller can be received within approx. 8 m. This distance is a criterion and varies a little according to capacity of the battery)

  • To prevent malfunction, select a place where is not affected by a fluorescent lamp or direct sunlight.
  • Two wireless-type indoor units can be set in a room.

Installation

CAUTION
Strictly comply with the following rules to prevent damage of the indoor units and human injury.
Do not put a heavy article on the indoor unit or let a person get on it. (Even units are packaged) Carry in the indoor unit as it is packaged if possible. If carrying in the indoor unit unpacked by necessity, use buffering cloth or other material to not damage the unit.
Carry the package by two or more persons, and do not bundle it with plastic band at positions other than specified.
To install vibration isolation material to hanging bolts, confirm that it does not increase the unit vibration.
External dimensions
TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - External
dimensions

Model A B C D E F G
HM40, HM56 950 906 Ø6.4 Ø12.7 351 270 353
HM80 1270 1223 Ø9.5 Ø15.9 351 270 353
HM90, HM110, HM140, HM160 1586 1540 Ø9.5 Ø15.9 376
303 378

Installation of hanging bolt
Consider the piping / wiring after the unit is hung to determine the location of the indoor unit installation and orientation.
After the location of the indoor unit installation has been determined, install hanging bolts.
For the dimensions of the hanging bolt pitches, refer to the external view and installation pattern.
Procure hanging bolts washer and nuts for installing the indoor unit (these are not supplied).

Hanging bolt M10 or W3/8 4 pieces
Nut M10 or W3/8 8 pieces

To fasten the hanging bracket from above and below, twelve pieces of nuts are required.
How to use attached installation pattern
Using the pattern, positioning of the hanging bolt and pipe hole can be performed.
The installation pattern is printed on the packing carton. Cut it off the carton.

  • As an error to some degree may generate on the pattern size due to temperature and humidity, be sure to confirm the size.TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - pattern Hole for drawing out pipe from top face
    (Bottom View)TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner -
Bottom View
    Hole for drawing out pipe from back side
    (Front View)
    Installation of hanging bolt
    Use M10 hanging bolts (4 pcs, locally procured).
    Matching to the existing structure, set pitch according to size in the “External dimensions”. New concrete slab
    Install the bolts with insert brackets or anchor bolts. Steel flame structure
    Use existing angles or install new support angles. Existing concrete slab
    Use a hole-in anchors, hole-in plugs, or a hole-in bolts.

Installation of remote controller (Sold separately)
For installation of the remote controller, follow the Installation Manual attached with the remote controller.

  • Pull out the remote controller cord together with the refrigerant pipe or drain pipe.
  • Pass the remote controller cord through upper side of the refrigerant pipe and drain pipe.
  • Do not leave the remote controller at a place exposed to the direct sunlight and near a stove.
  • Operate the remote controller, confirm that the indoor unit receives a signal surely, and then install it. (Wireless type) Keep 1 m or more from the devices such as television, stereo.
    (Disturbance of image or noise may generate.) (Wireless type)

Before installation
Removal of air intake grille

  1. Remove the screws of air intake grille xing knob on a side of each lter.
  2. Slide the air intake grille xing knobs (two positions) toward the arrow direction (OPEN), and then open the air intake grille.
  3. With the air intake grille open, hold the hinge from above and below with one hand and take out the air intake grille with the other hand while gently pushing it. (There are two air intake grilles.)

Removal of side panel
After removing the side panel xing screws (1 each at right and left), slide the side panel forward and then remove it. CAUTION Cushions are inserted between the side panel and hanging hook for transportation. (In the two places shown above) Remove them before installation.
Draw-out direction of pipe / wire
Decide installation place of the unit and draw-out direction of pipe and wire.
Pipe knockout hole
In case of taking pipe from the rear side

  • Cut off the groove section with a plastic cutter.

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - ŶPipe knockout
hole < In case of taking pipe from right side>

  • Cut off the groove section with a metal saw or plastic cutter.
Taking pipe from left side is applied only to the drain pipe. The refrigerant pipe cannot be taken out from the left side.
  • Cut off the groove section with a metal saw or plastic cutter.

< In case of taking pipe from upper side>
Taking pipe from upper side is applied only to the refrigerant pipe.
When taking out the drain pipe from the upper side, use a drain up kit sold separately.
Open the upper pipe draw-out port (Knockout hole) shown in the external dimensions. Make the diagonally shaded hole when you do not use the Elbow Piping Kit.
Make only this knockout hole when you use the separately sold Elbow Piping Kit.
After piping, cut off the attached heat insulator of the top plate to pipe shape, and then seal the knockout hole.
Knockout hole of power wire take-in port
Open the power wire take-in port (Knockout hole) shown in the “External dimensions” and then mount the attached bushing.
Installation of indoor unit
Preparation before holding down main unit

  • Conrm the presence of the ceiling material beforehand because the xing method of hanging metal when the ceiling material is set differs from that when the ceiling material is not set.
    < There is ceiling material>

    • Fix the hanging bracket as shown below if the ceiling is bent upwards when you fasten lower nuts to the hanging bracket.

< There is no ceiling material> Holding down of main unit

  1. Attach washer and nuts to the hanging bolt.
  2. Hang the unit to the hanging bolt as shown the gure below.TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - hanging
  3. As shown in the gure below, x the ceiling material securely with the double nuts.

Attaching the hanging bracket first

  1. Remove the screws fastening hanging bracket onto the indoor unit.
  2. Loosen the bolts fastening hanging bracket onto the indoor unit and remove the hanging bracket.TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - bracket
  3. Adjust the length of the two bolts for fastening the hanging bracket, as shown below.
  4. Fasten the hanging bracket with the hanging bolts and ensure that the bracket is level from front to back and from side to side.
Model A B C D E F G
HM40, HM56 950 906 Ø6.4 Ø12.7 351 270 353
HM80 1270 1223 Ø9.5 Ø15.9 351 270 353
HM90, HM110, HM140, HM160 1586 1540 Ø9.5 Ø15.9 376
303 378

Attach the indoor unit onto the hanging bracket and fasten it tight with the bolts andscrews.

CAUTION

  • The ceiling is not always level. Use the level gauge to measure the level of the ceiling in the width and depth directions. Adjust the bolts for the hanging brackets so that the level error will be within 5 mm.
  • Do not lower the air discharge side and the side opposite to the selected drain pipe withdraw.

Drain piping

CAUTION
Following the Installation Manual, perform the drain piping work so that water is properly drained. Apply a heat insulation so as not to cause a dew condensation.
Inappropriate piping work may result in water leakage in the room and wet furniture.

  • Provide the indoor drain piping with proper heat insulation.
  • Provide the area where the pipe connects to the indoor unit with proper heat insulation. Improper heat insulation will cause condensation to form.
  • The drain pipe must be sloping downward (at an angle of 1/100 or more), and do not run the pipe up and down (arched shape) or allow it to form traps. Doing so may cause abnormal sounds.
  • Restrict the length of the traversing drain pipe to 20 meters or less. For a long pipe, provide support brackets at intervals of 1.5 to 2 meters to prevent flapping.
  • Install the collective piping as shown in the following figure.
  • Do not provide any air vents. Otherwise, the drain water will spout, causing water to leak.
  • Do not allow any force to be applied to the connection area with the drain pipe.
  • A hard PVC pipe cannot be connected to the drain pipe connecting port of the indoor unit. Be absolutely sure to use the flexible hose provided for the connections with the drain pipe connecting port.
  • Adhesive agents cannot be used for the drain pipe connecting port (hard socket) of the indoor unit. Be absolutely sure to secure the pipe using the hose bands provided. Use of an adhesive agent may damage the drain pipe connecting port or cause water to leak.

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - Drain
piping Pipe material, size and insulator

Pipe material| Hard vinyl chloride pipe VP20 (Nominal outer diameter Ø26 mm)
---|---
Insulator| Foamed polyethylene foam, thickness: 10 mm or more

Connection of drain hose
Insert the attached drain hose into the drain pipe connecting port on the drain pan up to the end.
Fit the attached hose band to the end of the pipe connecting port, and then tighten it securely.
REQUIREMENT

  • Fix the drain hose with the attached hose band, and set the tightening position upward.
  • As the draining is the natural water draining, arrange the pipe outside of the unit on the down slope.
  • If piping is performed as shown in the figure, drain cannot be discharged.

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - drain
pan Connecting drain pipe
Connect the hard vinyl chloride pipe (locally procured) to the mounted drain hose which was attached. In case of taking pipe from the left side
In case of taking pipe from the left side, exchange the plug from left to right. Push in the plug of which end is not sharp up to the end.
Drain up

  • When a down-gradient cannot be secured for the drain pipe, drain-up piping is possible.
  • The height of the drain pipe must be 600 mm or less from the underside of the indoor unit.
  • When Drain Pump Kit (sold separately) is installed, drain pipe and refrigerant pipe can only be connected from upper direction.

Heat insulating process

  • Using the attached drain hose heat insulator, lap the connecting section and the drain hose without clearance, and then tighten with two handing band so that heat insulator does not open.
  • Covering the attached drain hose heat insulator, lap the heat insulator (locally procured) to the drain pipe without clearance.
  • Fasten the binding bands in such a manner as to not squeeze the attached insulating material excessively.

Lap the attached heat insulation so that the one end is put on the other end at the upper side.
Tighten the banding band so that attached heat insulator is not pushed excessively.

Refrigerant piping

**CAUTION
When the refrigerant pipe is long, provide support brackets at intervals of 2.5 m to 3 m to clamp the refrigerant pipe. Otherwise, abnormal sound may be generated.
Take out direction of refrigerant pipe**

  • The refrigerant pipe connecting sections are located as shown below. (Pipes can be taken out from one of the three directions.)
  • Make a pipe knockout hole, referring to the section “Pipe knockout hole”.
  • When Drain Pump Kit (sold separately) is installed, a refrigerant pipe can only be taken out from upper direction.

Permissible piping length and height difference
They vary depending on the outdoor unit. For details, refer to the Installation Manual attached to the outdoor unit.
**CAUTION**
IMPORTANT 4 POINTS FOR PIPING WORK

  1. Reusable mechanical connectors and flared joints are not allowed indoors. When mechanical connectors are reused indoors, sealing parts shall be renewed. When flared joints are reused indoors, the flare part shall be refabricated.
  2. Tight connection (between pipes and unit)
  3. Evacuate the air in the connecting pipes by using VACUUM PUMP.
  4. Check the gas leakage. (Connected points)

Pipe size

Model Pipe size (mm)
Gas side Liquid side
HM40, HM56 Ø12.7
HM80, HM90, HM110, HM140, HM160 Ø15.9

Connecting refrigerant piping
Flaring

  • Cut the pipe with a pipe cutter. Remove burrs completely. Remaining burrs may cause gas leakage.
  • Insert a flare nut into the pipe, and flare the pipe. As the flaring sizes of R32 differ from those of refrigerant R22, the flare tools newly manufactured for R32 are recommended. However, the conventional tools can be used by adjusting projection margin of the copper pipe.

Projection margin in flaring: B (Unit: mm)

Outer dia. of copper pipe| Tool used| Conventional tool used
---|---|---
6.4, 9.5| 0.5 to 1.1| 1.0 to 1.5
12.7, 15.9| 0.5 to 1.1| 1.5 to 2.0

Flaring diameter size: A (Unit: mm)

Outer dia. of copper pipe| A +0
–0.4
---|---
6.4| 9.1
9.5| 13.2
12.7| 16.6
15.9| 19.7

CAUTION

  • Do not scratch the inner surface of the ared part when removing burrs.
  • Flare processing under the condition of scratches on the inner surface of are processing part will cause refrigerant gas leak.
  •  Check that the ared part is not scratched, deformed, stepped, or attened, and that there are no chips adhered or other problems, after are processing.
  • Do not apply refrigerating machine oil to the are surface.
  • In case of aring with the conventional are tool, pull it out approx. 0.5 mm more than that for R22 to adjust to the specied are size. The copper pipe gauge is useful for adjusting projection margin size.
    • The sealed gas was sealed at the atmospheric pressure so when the are nut is removed, there will no “whooshing” sound: This is normal and is not indicative of trouble.
    •  Use two wrenches to connect the indoor unit pipe.
    • Use the tightening torque levels as listed in the table below.
Outer dia. of connecting pipe (mm) Tightening torque (N•m)
6.4 14 to 18 (1.4 to 1.8 kgf•m)
9.5 34 to 42 (3.4 to 4.2 kgf•m)
12.7 49 to 61 (4.9 to 6.1 kgf•m)
15.9 63 to 77 (6.3 to 7.7 kgf•m)

Tightening torque of are pipe connections.
Incorrect connections may cause not only a gas leak, but also a trouble of the refrigeration cycle. Align the centres of the connecting pipes and tighten the are nut as far as possible with your ngers. Then tighten the nut with a spanner and torque wrench as shown in the gure.
CAUTION
Tightening with an excessive torque may crack the nut depending on installation conditions.
Evacuation
Perform vacuuming from the charge port of valve of the outdoor unit by using a vacuum pump.
For details, follow to the Installation Manual attached to the outdoor unit.

  • Do not use the refrigerant sealed in the outdoor unit for evacuation.

REQUIREMENT
For the tools such as charge hose, use those manufactured exclusively for R32.
Refrigerant amount to be added
For addition of the refrigerant, add refrigerant “R32” referring to the attached Installation Manual of outdoor unit.
Use a scale to charge the refrigerant of specied amount.
REQUIREMENT

  • Charging an excessive or too little amount of refrigerant causes a trouble of the compressor. Charge the refrigerant of specied amount.
  • A personnel who charged the refrigerant should write down the pipe length and the added refrigerant amount in the F-GAS label of the outdoor unit. It is necessary to x the compressor and refrigeration cycle malfunction.

Open the valve fully
Open the valve of the outdoor unit fully. A 4 mmhexagonal wrench is required for opening the valve. For details, refer to the Installation Manual attached to the outdoor unit.
Gas leak check
Check with a leak detector or soap water whether gas leaks or not, from the pipe connecting section or cap of the valve.
REQUIREMENT
Use a leak detector manufactured exclusively for HFC  refrigerant (R32, R134a, R410A, etc.).
Heat insulation process
Apply heat insulation for the pipes separately at liquid side and gas side.

  • For the heat insulation to the pipes at gas side, use the material with heat-resisting temperature 120 °C or higher.
  • To use the attached heat insulation pipe, apply the heat insulation to the pipe connecting section of the indoor unit securely without gap.

REQUIREMENT

  • Apply the heat insulation to the pipe connecting section of the indoor unit securely up to the root without exposure of the pipe. (The pipe exposed to the outside causes water leak.)
  • Wrap heat insulator with its slits facing up (ceiling side).

Electrical connection

WARNING

  • Use the specified wires for wiring connect the terminals. Securely fix them to prevent external forces applied to the terminals from affecting the terminals.
    Incomplete connection or fixation may cause a fire or other trouble.

  • Connect earth wire. (grounding work)
    Incomplete grounding cause an electric shock.
    Do not connect earth wires to gas pipes, water pipes, lightning conductor or telephone earth wires.

  • Appliance shall be installed in accordance with national wiring regulations. Capacity shortage of power circuit or incomplete installation may cause an electric shock or a fire.

  • Under no circumstances, the power supply wire or the indoor and outdoor connecting wire must not be connected in the middle (Connection using a solderless terminal etc.)
    Connection trouble in the places where the wire is connected in the middle may give rise to smoking and/or a fire.

CAUTION

  • Do not connect 220-240V power to the terminal blocks (‘A , ‘B:) for control wiring. Otherwise, the system will fail.
  • Do not damage or scratch the conductive core and inner insulator of power and Indoor/Outdoor connecting wires when peeling them.
  • Perform the electric wiring so that it does not come to contact with the high-temperature part of the pipe. The coating may melt resulting in an accident.
  • Do not turn on the power of the indoor unit until vacuuming of the refrigerant pipes completes.

Wiring specifications
Indoor / Outdoor connecting wires specifications
Indoor unit power supplied from outdoor unit
The outdoor unit power supply patterns vary on models.

Indoor unit power supply 1-50 Hz 220 – 240V 1-60 Hz 220V
Indoor / Outdoor connecting wires* 4 x 1.5 mm2 or more (HO7RN-F or 60245 IEC
66)* Up to 70 m

Remote controller wiring

Remote controller wiring, remote controller inter-unit wiring  Wire size: 2 x 0.5 to 2.0 mm?

Total wire length of remote controller wiring and remote controller inter-unit wiring = L + L1 + L2 + … Ln| In case of wired type only| Up to 500 m
---|---|---
2 remote controllers| Up to 300 m
In case of wireless type included| Up to 400 m
Total wire length of remote controller inter-unit wiring = L1 + L2 + … Ln| Up to 200 m

  • The remote controller wiring length differs depending on the remote controller used. For details, refer to the Installation Manual attached to the remote controller.
    **CAUTION
    The remote controller wire and Indoor/Outdoor connecting wires cannot be parallel to contact each other and cannot be stored in the same conduits. If doing so, a trouble may be caused on the control system due to noise or other factor.
    Communication type
    TU2C-Link can be used with these models. If the indoor unit and the connected remote controller / remote sensor are all TU2C-Link models, TU2C-Link communication will be performed automatically. (If the TCC-Link model is included, TCC-Link communication will be performed.) For details of communication type, refer to the following table.
    Communication type and model names**
Communication type TU2C-Link TCC-Link
Indoor unit RAV-HM * series model Other than RAV-HM * series
Wired remote controller RBC-A**U***
This letter indicates U series model. Other than U series
Wireless remote controller kit & receiver unit RBC-AXU***
This letter indicates U series model. Other than U series
Remote sensor TCB-TC**U***
This letter indicates U series model. Other than U series

CAUTION
When connecting to the central control device dedicated to TCC-Link, it is necessary to change to TCC-Link using a wired remote controller. Set according to the Communication type procedure of “7 Applicable controls”.
Max. number of connect-able indoor units, and communication typeTOSHIBA RAV-
HM401CTP-E Series Split Type Air Conditioner - 5HPRWH

| Unit type
---|---
Indoor unit| RAV-HM**| RAV-HM |
Remote controller Remote sensor| U series|
| U series
Communication type| TU2C-Link| TCC-Link
Max. number of connect-able units| 16| 8

Other than RAV HM * and U series
Wiring between indoor unit and outdoor unit**

  • Figure below shows the wiring connections between the indoor and outdoor units and between the indoor units and remote controller. The wires indicated by the broken lines or dot-and-dash lines are provided at the locally.
  •  Refer to the both indoor and outdoor unit wiring diagrams.

Wiring diagram
Single system

  • Remote controller
  • Remote controller wiring
  • Indoor side
  • Indoor/Outdoor connecting wires
  • Outdoor side

Simultaneous twin system

  • Remote controller
  • Remote controller wiring
  • Indoor side
  • Indoor/Outdoor connecting wires
  • Outdoor side

Simultaneous triple and double twin system
TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - double twin
system

  • Use 2-core shield wire (MVVS 0.5 to 2.0 mm or more) for the remote controller wiring in the simultaneous twin, simultaneous triple and simultaneous double twin systems to prevent noise problems. Connect both ends of the shield wire to earth leads.
  • Connect earth wires for each indoor unit in the simultaneous twin, simultaneous triple and simultaneous double twin systems.

Wire connection
REQUIREMENT

  • Connect the wires matching the terminal numbers. Incorrect connection causes a trouble.
  • Pass the wires through the bushing of wire connection holes of the indoor unit.
  • Keep a margin (Approx. 100 mm) on a wire to hang down the electrical control box at servicing.
  • The low-voltage circuit is provided for the remote controller. (Do not connect the high-voltage circuit)
  1. Loosen the cover mounting screws (2 positions) of the electrical control box, and then remove the cover.
  2. Connect the Indoor/Outdoor connecting wires and the remote controller wire to the terminal block of the electrical control box.
  3. Tighten screws of the terminal block securely, and x the wires with code clamp attached to the electrical control box. (Do not apply tension to the connecting section of the terminal block.)
  4. Mount the cover of the electrical control box so that it does not pinch the wires.

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - Wire
connection Connecting the Indoor/Outdoor connecting wires
< Single connection>TOSHIBA RAV-HM401CTP-E Series Split Type Air
Conditioner - Single connectionTOSHIBA RAV-
HM401CTP-E Series Split Type Air Conditioner - Multi-indoor-unit
connection

Remote controller wiring
Strip off approx. 9 mm the wire to be connected.
Wiring diagram![TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner

Applicable controls

  • For using the wired remote controller RBC-AMS55E*, refer to the Owner’s Manual attached to the wired remote controller.

REQUIREMENT

  • When you use this air conditioner for the first time, it takes approx. 5 minutes until the remote controller becomes available after power-on. This is normal. It takes approx. 5 minutes until the remote controller becomes available.

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner -
approx<When power is turned on for the second (or later) time>
It takes approx. 1 minute until the remote controller becomes available.TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - approx
1

  • Normal settings were made when the indoor unit was shipped from factory.
    Change the indoor unit settings as required.

  • Use the wired remote controller to change the settings.

  • The settings cannot be changed using the wireless remote controller, sub remote controller, or remote-controller-less system (for central remote controller only). Therefore, install the wired remote controller to change the settings.

Applicable controls setup (settings at the site)

Remote controller model name: RBC-ASCU Basic procedure
Be sure to stop the air conditioner before making settings. (Change the setup while the air conditioner is not working.)
CAUTION
Set only the Code No. shown in the following table: Do NOT set any other Code No.
If a Code No. not listed is set, it may not be possible to operate the air conditioner or other trouble with the product may result.

  1. Push and hold menu button and [ ] setting button simultaneously for 10 seconds or more.
    After a while, the display flashes as shown in the figure. “ALL” is displayed as indoor unit numbers during initial communication immediately after the power has been turned on.

  2. Each time setting button is pushed,indoor unit numbers in the group control change cyclically. Select the indoor unit to change settings for.
    • The fan of the selected indoor unit runs. The indoor unit can be conrmed for which to change settings.

  3. Push OFF timer button to conrm the selected indoor unit.

  4. Push the menu button to make Code No.
    flash. Change Code No. with setting button.

  5. Push the menu button to make Set data ash. Change Set data with  setting button.

  6. Push OFF timer button.
    By doing so, the setup is completed.
    • To change other settings of the selected indoor unit, repeat from Procedure

  7. When all the settings have been completed, push ON/OFF button to determine the settings. “ ” ashes and then the display content disappears and the air conditioner enters the normal stop mode. (The remote controller is unavailable while “ ” is ashing.)
    • To change settings of another indoor unit, repeat from Procedure 1.

Installing indoor unit on high ceiling
When the height of the ceiling to be installed exceeds 3.5 m, adjustment of air volume is necessary.
Set up the high ceiling.

  • Set according to the basic operation procedure (1 → 2 → 3 → 4 → 5 → 6).
  • CODE No. in Procedure species [5d].
  • Select [SET DATA] in Procedure from “List of installable ceiling height” in this Manual.
  • For the CODE No. in Procedure 4, specify [5d].
  • For the SET DATA in Procedure 5, select the SET DATA of ceiling height to be set up from the table on the below.
Model HM ✱✱✱ SET DATA
Standard (Factory default) Up to 3.5 m 0000
High ceiling (1) Up to 4.3 m 0003

♦ Remote controller-less setting
Change the high-ceiling setting with the DIP switch on the indoor unit P.C. board.

  • Once the setting is changed, setting to 0001 is possible, however setting to 0000 requires a setting data change to 0000 using the wired remote controller (separately sold) with the normal switch setting (factory default).TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - Remote controller
SET DATA SW501-1 SW501-2

0000
(Factory default)| OFF| OFF
0003| OFF| ON

To restore the factory defaults
To return the DIP switch settings to the factory defaults, set SW501-1 and SW501-2 to OFF, connect a separately sold wired remote controller, and then set the data of CODE No. [5d] to “0000”.
Filter sign setting
According to the installation condition, the lter sign term (Notication of lter cleaning) can be changed. Follow to the basic operation procedure (1 → 2 → 3 → 4 → 5 → 6).

  • For the CODE No. in Procedure 4, specify [01].
  • For the [SET DATA] in Procedure 5, select the SET DATA of lter sign term from the following table.
SET DATA Filter sign term
0000 None
0001 150H
0002 2500H

(Factory default)

0003| 5000H
0004| 10000H

To secure better effect of heating
When it is difcult to obtain satisfactory heating due to installation place of the indoor unit or structure of the room, the detection temperature of heating can be raised. Also use a circulator or other device to circulate heat air near the ceiling.
Follow to the basic operation procedure (1 → 2 → 3 → 4 → 5 → 6).

  • For the CODE No. in Procedure 4, specify [06].
  • For the set data in Procedure 5, select the SET DATA of shift value of detection temperature to be set up from the following table.
SET DATA Detection temperature shift value
0000 No shift
0001 +1 °C
0002 +2 °C

(Factory default)
0003| +3 °C
0004| +4 °C
0005| +5 °C
0006| +6 °C

Remote controller sensor
The temperature sensor of the indoor unit senses room temperature usually. Set the remote controller sensor to sense the temperature around the remote controller.
Select items following the basic operation procedure (1 → 2 → 3 → 4 → 5 → 6 → 7).

  • Specify [32] for the Code No. in Procedure 4.
  • Select the following data for the set data in Procedure 5.
SET DATA Remote controller sensor
0000 Not in use (Factory default)
0001 In use

When ashes, the remote controller sensor is defective. Select the set data [0000] (not in use) or replace the remote controller.
Communication type
When connecting to the central control device dedicated to TCC-Link, it is necessary to change to TCC-Link.
Follow to the basic opreration procedure (1 → 2 → 3 → 4 → 5 → 6 → 7).

  • Specify [FC] for the Code No. in Procedure 4.
  • Select the set data [0000] (TCC-Link) in Procedure 5.
SET DATA Communication type
0000 TCC-Link
0004 TU2C-Link (Factory default)

Fan speed setting when thermostat-OFF in cooling mode
Set the fan speed when the room temperature reaches the set temperature in the cooling mode.
Follow to the basic opreration procedure (1 → 2 → 3 → 4 → 5 → 6 → 7).

  • Specify [9A] for the Code No. in Procedure 4.
  • Select the following data for the set data in Procedure 5.
SET DATA Fan speed when thermostat-OFF in cooling mode
0000 Remote controller setting
0001 Extremely low speed (UL) (Factory default)

8°C operation
Pre-heating operation can be set for cold regions where room temperature drops to below zero.
Follow to the basic opreration procedure (1 → 2 → 3 → 4 → 5 → 6 → 7).

  • Specify [d1] for the Code No. in Procedure 4.
  • Select the following data for the set data in Procedure 5.
SET DATA 8°C Operation setting
0000 None (Factory default)
0001 8OC Operation setting

Installing optional parts
When installing optional parts, data setup may be required with remote controller. Be sure to set the data, according to Installation Manual for optional parts.

Information
The following functions require a connection with the RBC-AMTU and RBC-AMSU remote controller.
For details, refer to the manual included with the remote controller.

  • Individual unit selection during group operation
  • Individual setting of louver position (wind direction)
  • Swing type setting
  • Louver lock (no swing) setting
  • Energy saving operation (Power saving operation)
  • Notication of lter cleaning time

Others
The following functions can be used with this model.
Refer to the Service Manual for more information.

  • Rotation / backup operation
  • Free cooling
  • Secondary heating
  • Power shift

Group control
Simultaneous twin system
A combination with an outdoor unit allows simultaneous ON / OFF operation of the indoor units.
The following system patterns are available.

  • Two indoor units for the twin system

Twin system

  • For wiring procedure and wiring method, follow to the “Electrical connection” in this manual.
  • When the power supply has been turned on, the automatic address setup starts and which indicates that address is being set up ashes on the display part.
    During setup of automatic address, the remote controller operation is not accepted.

Required time up to the nish of automatic addressing is approx. 5 minutes.
Group control for system of multiple units
One group can control up to 16 (TU2C-Link) or 8 (TCC-Link) indoor units with one remote controller.
**** (Refer to the Wiring specications)
Group control in single systemTOSHIBA RAV-HM401CTP-E Series Split Type Air
Conditioner - Group control

  • For wiring procedure and wiring method of the individual line (Identical refrigerant line) system, follow to “Electrical connection”.

  • Wiring between lines is performed in the following procedure.
    Connect the terminal block (A/B) of the indoor unit connected with a remote controller to the terminal blocks (A/ B) of the indoor units of other indoor units by wiring the inter-unit wire of the remote controller.

  • When the power supply has been turned on, the automatic address setup starts and which indicates that address is being set up ashes on the display part in about 3 minutes. During setup of automatic address, the remote controller operation is not accepted.

Required time up to the nish of automatic addressing is approx. 5 minutes.
NOTE
In some cases, it is necessary to change the address manually after setup of the automatic address according to the system conguration of the group control.

  • The follow mentioned system conguration is a case when complex systems in which systems of the simultaneous twin and simultaneous triple unit is controlled as a group by a remote controller.

(Example) Group control for complex system

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - Group
controlThe above address is set by the automatic addressing when the power is turned on. However, line addresses and indoor addresses are set randomly. For this reason, change the setting to match line addresses with indoor addresses.

Manual address setting

  1. Push and hold menu button and [ ] setting button simultaneously for 10 seconds or more.

  2. Push OFF timer button to confirm the selected indoor unit.

  3. Push the menu button until the Code No. flashes. And using the buttons, specify the Code No. [12].

  4. Push the menu button until the Set data flashes. And using the buttons, set a line address.

  5. Push OFF timer button to confirm the Set data.

  6. Push the menu button until the Code No. flashes. And using the buttons, specify the Code No. [13].

  7. Push the menu button until the Set data flashes. And using the buttons, set an indoor unit address.

  8. Push OFF timer button to confirm the Set data.

  9. Push the menu button until the Code No. flashes. And using the buttons, specify the Code No. [14].

  10. Push the menu button until the Set data flashes. And using the buttons, set a group address. If the indoor unit is individual, set the address to 0000. (header unit: 0001, follower unit: 0002)

  11. Push OFF timer button to confirm the Set data.

  12. When all the settings have been completed, push ON/OFF button to finish the settings. (Return to the normal mode)

To find an indoor unit’s position from its address

  1. Push and hold menu button and [ ] setting button simultaneously for 10 seconds or more. E.g.) A unit number 1-1 is indicated on the LCD of the remote controller. The indicated number shows the line (system) address and indoor unit address of the unit.
  2. When 2 or more indoor units are connected to the remote controller (group-controlled units), a number of other connected units appears each time you push the buttons.
  3. Push the ON/OFF button, return to the normal mode.

Test run

Before test run

  • Before turning on the power supply, carry out the following procedure.
  1. By using insulation tester (500VM), check that resistance of 1M or more exists between the terminal block L to N and the earth (grounding).
    If resistance of less than 1M is detected, do not run the unit.
  • Check the valve of the outdoor unit being opened fully.
  • To protect the compressor at activation time, leave power-ON for 12 hours or more before operating.

Execute a test run
Operate the unit with the remote controller as usual.
For the procedure of the operation, refer to the attached Owner’s Manual to the outdoor unit.
A forced test run can be executed in the following procedure even if the operation stops by thermostatOFF.
In order to prevent a serial operation, the forced test run is released after 60 minutes have passed and returns to the usual operation.
CAUTION
Do not use the forced test run for cases other than the test run because it applies an excessive load to the devices.
Wired remote controller
Be sure to stop the air conditioner before making settings.
(Change the setup while the air conditioner is not working.)

  1. Push and hold OFF timer button and setting button simultaneously for 10 seconds or more. [TEST] is displayed on the display part and the test run is permitted.

  2. Push ON/OFF button.

  3. Push menu button to select the operation mode. Select [ Cool] or [ Heat] with  setting button, and then push menu button (three times) again to determine the operation mode.
    • Do not run the air conditioner in a mode other than [ Cool] or [ Heat].
    • The temperature setting function does notwork during test run.
    • The check code is displayed as usual.

  4. After the test run, push OFF timer button to stop a test run.
    ([TEST] disappears on the display and the air conditioner enters the normal stop mode.)

Wireless remote controller

  1. Turn on the power of the air conditioner.
    When power is turned on for the first time after installation, it takes approx. 5 minutes until the remote controller becomes available.
    In the case of subsequent power-on, it takes approx. 1 minute until the remote controller becomes available. Execute a test run after the predetermined time has passed.

  2. Push “ON/OFF” button on the remote controller, select [ Cool] or [ Heat] with “MODE” button, and then select [ HIGH] with “FAN” button.

  3. Cooling test run Heating test run
    Set the temperature to 17°C with the temp. setup buttons. Set the temperature

    to 30°C with the temp. setup buttons.

  4. Cooling test run Heating test run

    After confirming a signal receiving sound “beep” immediately set the temperature to 18°C with the temp. setup buttons.| After confirming a signal receiving sound “beep” immediately set the temperature to 29°C with the temp. setup buttons.

  5. Cooling test run Heating test run

    After confirming a signal receiving sound “beep” immediately set the temperature to 17°C with the temp. setup buttons.| After confirming a signal receiving sound “beep” immediately set the temperature to 30°C with the temp. setup buttons.

  6. Repeat procedures 4 → 5 → 4 → 5.
    Indicators “Operation” (green), “Timer” (green), and “Ready” (orange) in the wireless receiver section ash in approx. 10 seconds, and the air conditioner starts operation. If any of these indicators does not ash, repeat procedures 2 to 5.

  7. Upon completion of the test run, push “ON/ OFF” button to stop operation.

**Cooling test run:** ON/OFF → 17°C → 18°C → 17°C → 18°C → 17°C → 18°C → 17°C → (test run) → ON/OFF **Heating test run:** ON/OFF → 30°C → 29°C → 30°C → 29°C → 30°C → 29°C → 30°C → (test run) → ON/OFF

Wireless remote controller
NOTE

  • Be sure to operate the unit, following the instruction manual
  • Do not run the air conditioner in forced cooling mode for a long time since it overloads the air conditioner.
  • Forced heating is not available for trial runs. To perform a test run, set the unit to heating mode with the remote controller. The unit might not operate in heating mode, however, depending on temperature conditions.
  1. Hold down the TEMPORARY button for over 10 seconds. With a beep sound, the unit is set to the forced cooling mode.
    In approximately three minutes, it is forced to start in cooling mode. Determine that cool air comes out of the unit. If the unit won’t start, check the wiring.

  2. Push the TEMPORARY button again (for about one second) to stop a trial run.
    The upper and lower wind direction changing blades close, and the unit stops operation.

Monitoring function
This function can be used to call the service monitor mode from the remote controller during a test run to obtain the temperature of the sensors of the remote controller, indoor unit, and outdoor unit.TOSHIBA RAV-HM401CTP-E
Series Split Type Air Conditioner - Monitoring function

  1. Push and hold menu button for 10 seconds or more. “Monitoring function” is displayed on a screen.
  2. Every pushing buttons, the indoor unit numbers in group control are displayed successively.
  3. Push OFF timer button to conrm the selected indoor unit.
  4. Every pushing buttons, Code No. of the item is changed successively.
  5. After you have nished checking, push “ON/ OFF” button, return to normal mode.

Indoor unit data


Code No.| Data name
01| Room temperature (remote controller)
02| Indoor unit intake air temperature (TA)
03| Indoor unit heat exchanger (coil) temperature (TCJ)
04| Indoor unit heat exchanger (coil) temperature (TC)
07| Indoor unit fan speed (x1 rpm)
B9| Communication protocol (0000: TCC-Link, 0001: TU2C-Link)
F3| Indoor unit fan cumulative operating hours (x1 h)
F8| Indoor unit discharge air temperature *1

Indoor unit data


Code No.| Data name
01| Room temperature (remote controller)
02| Indoor unit intake air temperature (TA)
03| Indoor unit heat exchanger (coil) temperature (TCJ)
04| Indoor unit heat exchanger (coil) temperature (TC)
07| Indoor unit fan speed (x1 rpm)
B9| Communication protocol (0000: TCC-Link, 0001: TU2C-Link)
F3| Indoor unit fan cumulative operating hours (x1 h)
F8| Indoor unit discharge air temperature *1

1 : The above temperature values are estimated from the temperature of the heat exchanger. It may differ from the actual discharge temperature.
2 : For outdoor unit data, refer to the Installation Manual and Service Manual of the outdoor unit.

Checking remote transmission

  1. Push the ON/OFF button on the remote controller to determine that it works properly.
    • Pushing the TEMPORARY button once (for about one second) causes the unit to enter auto operation mode. Hold down the TEMPORARY button for over 10 seconds to begin forced cooling.
    • Even if you select cooling with a remote controller, the unit does not always perform cooling operation, depending on temperature conditions. Check the wiring and piping of the indoor and outdoor units in forced cooling mode.

Maintenance

< Daily maintenance>
Cleaning of air filter

  1. Push the button to stop the operation, then turn off the circuit breaker.

  2. Open the air intake grille.
    • Remove the screws of air intake grille fixing knob on a side of each filter.
    • Slide the air intake grille fixing knobs (two positions) toward the arrow direction (OPEN), and then open the air intake grille.

  3. Take out air filter.
    • Push the handle of the air filter, and remove the hook of the air intake grille. Pull out the air filter toward you.

  4. Cleaning with water or vacuum cleaner.
    • If dust is heavy, wash it with tepid water including neutral detergent or water. • After cleaning with water, dry it completely in the shade.

  5. Mount the air filter.

  6. Close the air intake grille.
    •  Close the air intake grille, and then fix it securely while sliding knob closed side (CLOSE).
    •  Fix the screws of air intake grille fixing knob on a side of each filter.

  7. Turn on the circuit breaker, then push the button on the remote controller to start the operation.

CAUTION

  • Do not start the air conditioner while leaving air filter removed.

Periodic Maintenance

  • For environmental conservation, it is strongly recommended that the indoor and outdoor units of the air conditioner in use be cleaned and maintained regularly to ensure efficient operation of the air conditioner. When the air conditioner is operated for a long time, periodic maintenance (once a year) is recommended. Furthermore, regularly check the outdoor unit for rust and scratches, and remove them or apply rustproof treatment, if necessary.
    As a general rule, when an indoor unit is operated for 8 hours or more daily, clean the indoor unit and outdoor unit at least once every 3 months. Ask a professional for this cleaning / maintenance work.
    Such maintenance can extend the life of the product though it involves the owner’s expense.
    Failure to clean the indoor and outdoor units regularly will result in poor performance, freezing, water leakage, and even compressor failure.

Inspection before maintenance
Following inspection must be carried out by a qualified installer or qualified service person.

Parts Inspection method
Heat exchanger Look through the air discharge port to check the part. Examine

the heat exchanger if there is any clogging or damages.
Fan motor| Check if any abnormal noise can be heard.
Fan| Check if any abnormal noise can be heard.
Filter| Go to installed location and check if there are any stains or breaks on the filter.
Drain pan| Look through the air discharge port to check the part. Check if there is any clogging or drain water is polluted.

Maintenance List

Part Unit Check (visual / auditory) Maintenance
Heat exchanger Indoor / outdoor Dust / dirt clogging, scratches Wash the

heat exchanger when it is clogged.
Fan motor| Indoor / outdoor| Sound| Take appropriate measures when abnormal sound is generated.
Filter| Indoor| Dust / dirt, breakage| •  Wash the filter with water when it is contaminated.
•  Replace it when it is damaged.
Fan| Indoor| •  Vibration, balance
•  Dust / dirt, appearance| •  Replace the fan when vibration or balance is terrible.
•  Brush or wash the fan when it is contaminated.
Air intake / discharge grilles| Indoor / outdoor| Dust / dirt, scratches| Fix or replace them when they are deformed or damaged.
Drain pan| Indoor| Dust / dirt clogging, drain contamination| Clean the drain pan and check the downward slope for smooth drainage.
Ornamental panel, louvres| Indoor| Dust / dirt, scratches| Wash them when they are contaminated or apply repair coating.
Exterior| Outdoor| •  Rust, peeling of insulator
•  Peeling / lift of coat| Apply repair coating.

Troubleshooting

Confirmation and check
If a problem occurs with the air conditioner, the OFF timer indicator alternately shows the check code and the indoor Unit No. in which the problem occurred.

Troubleshooting history and confirmation
You can check the troubleshooting history with the following procedure if a problem occurs with the air conditioner.
(The troubleshooting history records up to 4 incidents.)
You can check it during operation or when operation is stopped.

  • If you check the troubleshooting history during OFF timer operation, the OFF timer will be canceled.
Procedure Description of operation
1 Push the OFF timer button for over 10 seconds and the indicators appear as

an image indicating the troubleshooting history mode has been entered.
If [   Service check] is displayed, the mode enters in the troubleshooting history mode.
• [01: Order of troubleshooting history] appears in the temperature indicator.
• The OFF timer indicator alternately shows the [check code] and the [indoor Unit No. ] in which the problem occurred.
2| Each time the setting button is pushed, the recorded troubleshooting history is displayed in sequence.
The troubleshooting history appears in order from [01] (newest) to [04] (oldest).
CAUTION
In the troubleshooting history mode, DO NOT push the Menu button for over 10 seconds, doing so deletes the entire troubleshooting history of the indoor unit.|
3| After you have finished checking, push the ON/OFF button to return to the regular mode.
• If the air conditioner is operating, it remains operated even after the ON/OFF button has been pushed. To stop its operation, push the ON/OFF button again.

Check codes and parts to be checked

Wired remote controller display| Wireless remote controller Sensor block display of receiving unit| Main defective parts| Judging device| Parts to be checked / error description| Air conditioner status
---|---|---|---|---|---
Indication| Operation Timer Ready GR GR OR| Flashing
E01| | | | | No header remote controller| Remote controller| Incorrect remote controller setting — The header remote controller has not been set (including two remote controllers).|
Remote controller communication error| No signal can be received from the indoor unit.
E02| | | | | Remote controller transmission error| Remote controller| Indoor /Outdoor connecting wires, indoor P.C. board, remote controller — No signal can be sent to the indoor unit.|

E03| | | | | Indoor unit-remote controller regular communication error| Indoor| Remote controller, network adapter, indoor P.C. board — No data is received from the remote controller or network adapter.| Auto- reset
E04| | | | | Indoor unit-outdoor unit serial communication error| Indoor| Indoor /Outdoor connecting wires, indoor
P.C. board, outdoor P.C. board — Serial communication error between indoor unit and outdoor unit| Auto- reset
IPDU-CDB communication error
E08| | | | | Duplicated indoor addresses| Indoor| Indoor address setting error — The same address as the self-address was detected.| Auto- reset
E09| | | | | Duplicated header remote controllers| Remote controller| Remote controller address setting error
— Two remote controllers are set as header in the double- remote controller control.|
(
The header indoor unit stops raising alarm and follower indoor units continue to operate.)
E11| | | | | Communication error between indoor P.C. board and optional parts| Indoor| Communication error between indoor P.C. board and optional parts| Entire stop
E18| | | | | Header unit follower unit regular communication error| Indoor| Indoor P.C. board — Regular communication is not possible between header and follower indoor units or between twin header (main) and follower (sub) units.|

Auto- reset

E31| | | | | IPDU communication error| Outdoor| Communication error between IPDU and CDB| Entire stop
F01| | | | ALT| Indoor unit heat exchanger sensor (TCJ) error| Indoor| Heat exchanger sensor (TCJ), indoor P.C. board — Open-circuit or short-circuit of the heat exchanger sensor (TCJ) was detected.| Auto- reset
F02| | | | ALT| Indoor unit heat exchanger sensor (TC) error| Indoor| Heat exchanger sensor (TC), indoor P.C. board
— Open-circuit or short-circuit of the heat exchanger sensor (TC) was detected.| Auto- reset
F04| | | | ALT| Outdoor unit discharge temp. sensor (TD) error| Outdoor| Outdoor temp. sensor (TD), outdoor P.C. board
— Open-circuit or short-circuit of the discharge temp. sensor was detected.| Entire stop
F06| | | | ALT| Outdoor unit temp. sensor (TE/ TS) error| Outdoor| Outdoor temp. sensors (TE/TS), outdoor P.C. board — Open-circuit or short-circuit of the heat exchanger temp. sensor was detected.| Entire stop
F07| | | | ALT| TL sensor error| Outdoor| TL sensor may be displaced, disconnected or short- circuited.| Entire stop
F08| | | | ALT| Outdoor unit outside air temp. sensor error| Outdoor| Outdoor temp. sensor (TO), outdoor P.C. board
— Open-circuit or short-circuit of the outdoor air temp. sensor was detected.| Operation continued
F10| | | | ALT| Indoor unit room temp. sensor (TA) error| Indoor| Room temp. sensor (TA), indoor P.C. board
— Open- circuit or short-circuit of the room temp. sensor (TA) was detected.| Auto- reset
F12| | | | ALT| TS (1) sensor error| Outdoor| TS (1) sensor may be displaced, disconnected or short-circuited.| Entire stop
F13| | | | ALT| Heat sink sensor error| Outdoor| Abnormal temperature was detected by the temp. sensor of the IGBT heat sink.| Entire stop
F15| | | | ALT| Temp. sensor connection error| Outdoor| Temp. sensor (TE/TS) may be connected incorrectly.| Entire stop
Wired remote controller display| Wireless remote controller Sensor block display of receiving unit| Main defective parts| Judging device| Parts to be checked / error description| Air conditioner status
---|---|---|---|---|---
Indication| Operation Timer Ready GR GR OR| Flashing
F29| | | | SIM| Indoor unit, other P.C. board error| Indoor| Indoor P.C. board — EEPROM error”| Auto- reset
F30| | | | SIM| Occupancy sensor trouble| Indoor| Abnormality was detected from occupancy sensor.| Operation continued
F31| | | | SIM| Outdoor unit P.C. board| Outdoor| Outdoor P.C. board — In the case of EEPROM error.| Entire stop
H01| | | | | Outdoor unit compressor breakdown| Outdoor| Current detect circuit, power voltage — Minimum frequency was reached in the current releasing control or short-circuit current (Idc) after direct excitation was detected| Entire stop
H02| | | | | Outdoor unit compressor lock| Outdoor| Compressor circuit — Compressor lock was detected.| Entire stop
H03| | | | | Outdoor unit current detect circuit error| Outdoor| Current detect circuit, outdoor unit P.C. board
— Abnormal current was detected in AC-CT or a phase loss was detected.| Entire stop
H04| | | | | Case thermostat operation (1)| Outdoor| Malfunction of the case thermostat| Entire stop
H06| | | | | Outdoor unit low- pressure system error| Outdoor| Current, high- pressure switch circuit, outdoor P.C. board — Ps pressure sensor error was detected or low-pressure protective operation was activated.| Entire stop
L03| | | | SIM| Duplicated header indoor units| Indoor| Indoor address setting error — There are two or more header units in the group.| Entire stop
L07| | | | SIM| Group line in individual indoor unit| Indoor| Indoor address setting error — There is at least one group-connected indoor unit among individual indoor units.| Entire stop
L08| | | | SIM| Indoor group address not set| Indoor| Indoor address setting error — Indoor address group has not been set.| Entire stop
L09| | | | SIM| Indoor unit capacity not set| Indoor| Indoor unit capacity has not been set.| Entire stop
L10| | | | SIM| Outdoor unit P.C. board| Outdoor| In the case of outdoor P.C. board jumper wire (for service) setting error| Entire stop
L20| | | | SIM| LAN communication error| Network adapter central control| Address setting, central control remote controller, network adapter — Duplication of address in central control communication| Auto- reset
L29| | | | SIM| Other outdoor unit error| Outdoor| Other outdoor unit error| Entire stop

  1. Communication error between IPDU MCU and CDB MCU| Entire stop
  2. Abnormal temperature was detected by the heat sink temp. sensor in IGBT.
    L30| | | | SIM| Abnormal external input into indoor unit (interlock)| Indoor| External devices, outdoor unit P.C. board
    — Abnormal stop due to incorrect external input into CN80| Entire stop
    L31| | | | SIM| Phase sequence error, etc.| Outdoor| Power supply phase sequence, outdoor unit
    P.C. board — Abnormal phase sequence of the 3-phase power supply| Operation continued (thermost at OFF)
    P03| | | | ALT| Outdoor unit discharge temp. error| Outdoor| An error was detected in the discharge temp. releasing control.| Entire stop
    P01| | | | ALT| Indoor unit fan trouble| Indoor| Indoor fan motor, indoor P.C. board — Indoor AC fan trouble (fan motor thermal relay activated) was detected.| Entire stop
    P04| | | | ALT| Outdoor unit high- pressure system error| Outdoor| High- pressure switch — The IOL was activated or an error was detected in the high- pressure releasing control using the TE.| Entire stop
    P05| | | | ALT| Open phase detected| Outdoor| The power wire may be connected incorrectly. Check open phase and voltages of the power supply.| Entire stop
    P07| | | | ALT| Heat sink overheat| Outdoor| Abnormal temperature was detected by the temp. sensor of the IGBT heat sink.| Entire stop
    Wired remote controller display| Wireless remote controller Sensor block display of receiving unit| Main defective parts| Judging device| Parts to be checked / error description| Air conditioner status
    ---|---|---|---|---|---
    Indication| Operation Timer Ready GR GR OR| Flashing
    P10| | | | ALT| Indoor unit water overflow detected| Indoor| Drain pipe, clogging of drainage, float switch circuit, indoor P.C. board — Drainage is out of order or the float switch was activated.| Entire stop
    P12| | | | ALT| The fan error of the indoor unit| Indoor| Indoor fan motor, indoor P.C. board — Abnormal operation (over current or lock, etc.) is detected.| Entire stop
    P15| | | | ALT| Gas leakage detected| Outdoor| There may be gas leakage from the pipe or connecting part. Check for gas leakage.| Entire stop
    P19| | | | ALT| 4-way valve error| Outdoor (Indoor)| 4-way valve, indoor temp. sensors (TC/TCJ) — An error was detected due to temperature drop of the indoor unit heat exchanger sensor when heating.| Auto- reset
    P20| | | | ALT| High-pressure protective operation| Outdoor| High-pressure protection| Entire stop
    P22| | | | ALT| Outdoor unit fan error| Outdoor| Outdoor unit fan motor, outdoor unit P.C. board — An error (overcurrent, locking, etc.) was detected in the outdoor unit fan drive circuit.| Entire stop
    P26| | | | ALT| Outdoor unit inverter Idc activated| Outdoor| IGBT, outdoor unit P.C. board, inverter wiring, compressor — Short-circuit protection for compressor drive circuit devices (G-Tr/IGBT) was activated.| Entire stop
    P29| | | | ALT| Outdoor unit position error| Outdoor| Outdoor unit P.C. board, high-pressure switch — Compressor motor position error was detected.| Entire stop
    P31| | | | ALT| Other indoor unit error| Indoor| Another indoor unit in the group is raising an alarm. E03/L07/L03/L08 alarm check locations and error description| Auto- reset

: Lighting, : Flashing, : Goes off
The air conditioner automatically enters the auto-address setting mode.
ALT: When two LEDs are ashing, they ash alternately.
SIM: When two LEDs are ashing, they ash in synchronization.
Receiving unit display OR: Orange GR: Green

Specifications

Model Sound pressure level (dBA) Weight (kg)
Cooling Heating
RAV-HM401CTP-E * *
RAV-HM561CTP-E * *
RAV-HM801CTP-E * *
RAV-HM901CTP-E * *
RAV-HM1101CTP-E * *
RAV-HM1401CTP-E * *
RAV-HM1601CTP-E * *
  • Under 70 dBA

Appendix

Work instructions
The existing R22 and R410A piping can be reused for inverter R32 product installations.
WARNING
Confirming the existence of scratches or dents on the existing pipes and confirming the reliability of the pipe strength are conventionally referred to the local site.
If the specified conditions can be cleared, it is possible to update existing R22 and R410A pipes to those for R32 models.

Basic conditions needed to reuse existing pipes
Check and observe the presence of three conditions in the refrigerant piping works.

  1. Dry (There is no moisture inside of the pipes.)
  2. Clean (There is no dust inside of the pipes.)
  3. Tight (There are no refrigerant leaks.)

Restrictions for use of existing pipes
In the following cases, the existing pipes should not be reused as they are. Clean the existing pipes or exchange them with new pipes.

  1. When a scratch or dent is heavy, be sure to use new pipes for the refrigerant piping works.
  2. When the existing pipe thickness is thinner than the specified “Pipe diameter and thickness,” be sure to use new pipes for the refrigerant piping works.
    The operating pressure of refrigerant is high.
    If there is a scratch or dent on the pipe or a thinner pipe is used, the pressure strength may be inadequate, which may cause the pipe to break in the worst case.
  • Pipe diameter and thickness (mm)Pipe outer diameter Ø6.4 Ø9.5 Ø12.7 Ø15.9
    Thickness R32, R410A 0.8 0.8 0.8

    R22
    3. When the outdoor unit was left with the pipes disconnected, or the gas leaked from the pipes and the pipes were not repaired and refilled.
    There is the possibility of rain water or air, including moisture, entering the pipe.

    1. When refrigerant cannot be recovered using a refrigerant recovery unit.
      There is the possibility that a large quantity of dirty oil or moisture remains inside the pipes.

    2. When a commercially available dryer is attached to the existing pipes.
      • There is the possibility that copper green rust has been generated.

    3. When the existing air conditioner is removed after refrigerant has been recovered.
      Check if the oil is judged to be clearly different from normal oil.
      • The refrigerator oil is copper rust green in color:
      • There is the possibility that moisture has mixed with the oil and rust has been generated inside the pipe.
      • There is discolored oil, a large quantity of residue, or a bad smell.
      • A large quantity of shiny metal dust or other wear residue can be seen in the refrigerant oil.

    4. When the air conditioner has a history of the compressor failing and being replaced.
      When discolored oil, a large quantity of residue, shiny metal dust, or other wear residue or mixture of foreign matter is observed, trouble will occur.

    5. When temporary installation and removal of the air conditioner are repeated such as when leased etc.

    6. If the type of refrigerator oil of the existing air conditioner is other than the following oil (Mineral oil), Suniso, Freol-S, MS (Synthetic oil), alkyl benzene (HAB, Barrel-freeze), ester series, PVE only of ether series.
      • The winding-insulation of the compressor may deteriorate.

NOTE
The above descriptions are results have been confirmed by our company and represent our views on our air conditioners, but do not guarantee the use of the existing pipes of air conditioners that have adopted R32 in other companies.

Curing of pipes
When removing and opening the indoor or outdoor unit for a long time, cure the pipes as follows:

  • Otherwise rust may be generated when moisture or foreign matter due to condensation enters the pipes.
  • The rust cannot be removed by cleaning, and new pipes are necessary.
Placement location Term Curing manner
Outdoors 1 month or more Pinching
Less than 1 month Pinching or taping
Indoors Every time

TOSHIBA RAV-HM401CTP-E Series Split Type Air Conditioner - Curing of
pipes

Declaration of Conformity

Manufacturer:
Toshiba Carrier (Thailand) Co., Ltd.
144/9 Moo 5, Bangkadi Industrial Park, Tivanon road, Tambol Bangkadi, Amphur Muang, Pathumthani 12000, Thailand
TCF holder:
TOSHIBA CARRIER EUROPE S.A.S
Route de Thil 01120 Montluel FRANCE
Hereby declares that the machinery described below:
Generic Denomination: Air Conditioner
Model/type:
RAV-HM401CTP-E, RAV-HM1101CTP-E
RAV-HM561CTP-E, RAV-HM1401CTP-E
RAV-HM801CTP-E, RAV-HM1601CTP-E
RAV-HM901CTP-E
Commercial name:
Digital Inverter Series / Super Digital Inverter Series Air Conditioner
Complies with the provisions of the Machinery Directive (Directive 2006/42/EC) and the regulations transposing into national law

Name: Masaru Takeyama
Position: GM, Quality Assurance Dept.
Date: 5 April, 2022
Place Issued: Thailand
NOTE
This declaration becomes invalid if technical or operational modications are introduced without the manufacturer’s consent.

Declaration of Conformity

Manufacturer:
Toshiba Carrier (Thailand) Co., Ltd.
144/9 Moo 5, Bangkadi Industrial Park, Tivanon road, Tambol Bangkadi, Amphur Muang, Pathumthani 12000, Thailand
TCF holder:
TOSHIBA CARRIER UK LTD.
Porsham Close Belliver Industrial Estate Roborough Plymouth Devon PL6 7DB United Kingdom
Hereby declares that the machinery described below:
Generic Denomination: Air Conditioner
Model/type:
RAV-HM401CTP-E, RAV-HM1101CTP-E
RAV-HM561CTP-E, RAV-HM1401CTP-E
RAV-HM801CTP-E, RAV-HM1601CTP-E
RAV-HM901CTP-E
Commercial name:
Digital Inverter Series / Super Digital Inverter Series Air Conditioner
Complies with the provisions of the Supply of Machinery (Safety) Regulations 2008
Name: Masaru Takeyama
Position: GM, Quality Assurance Dept.
Date: 5 April, 2022
Place Issued: Thailand

NOTE
This declaration becomes invalid if technical or operational modications are introduced without the manufacturer’s consent.

Toshiba Carrier (Thailand) Co., Ltd.
144 / 9 Moo 5, Bangkadi Industrial Park,
Tivanon Road, Tambol Bangkadi,
Amphur Muang, Pathumthani 12000, Thailand
1115652722A

References

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