NAPOLEON BL56 Ascent Linear Series Gas Fireplace Owner’s Manual
- June 3, 2024
- Napoleon
Table of Contents
NAPOLEON BL56 Ascent Linear Series Gas Fireplace
SAFETY INFORMATION
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death, or property damage.
WHAT TO DO IF YOU SMELL GAS:
- Do not try to light any appliance.
- Do not touch any electrical switch; do not use any phone in your building.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or the supplier.
WARNING:
- Any changes to this appliance or its control can be dangerous and are prohibited.
- Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fire or injury.
- Risk of fire or asphyxiation do not operate appliance with fixed glass removed.
- Do not connect 110 volts to the control valve.
- Risk of burns. The appliance should be turned off and cooled before servicing.
- Do not install damaged, incomplete or substitute components.
- Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal edges may be sharp.
- Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition.
- Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children, and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
- Clothing or other flammable material should not be placed on or near the appliance.
- Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
- Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
- Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
- Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces. These screens and guards must be fastened to the fl oor.
- Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior to operating the appliance.
- The appliance is a vented gas-fired appliance. Do not burn wood or other materials in the appliance.
- The appliance area must be kept clear and free from combustible materials, gasoline and other flammable vapors and liquids. Under no circumstances should this appliance be modified.
- This appliance must not be connected to a chimney flue pipe serving a separate solid fuel burning appliance.
- Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
- Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualifi ed service person.
- Do not strike or slam shut the appliance glass door.
- When equipped with pressure relief doors, they must be kept closed while the appliance is operating to prevent exhaust fumes containing carbon monoxide, from entering into the home. Temperatures of the exhaust escaping through these openings can also cause the surrounding combustible materials to overheat and catch fi re.
- Only doors / optional fronts certifi ed with the unit are to be installed on the appliance.
- Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.
- As with any combustion appliance, we recommend having your appliance regularly inspected and serviced as well as having a carbon monoxide detector installed in the same area to defend you and your family against carbon monoxide.
- Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a T.V. or other electronic components.
- A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed.
- If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.
- Installation and repair should be done by a qualifi ed service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.
WARNING : This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
Welcome Congratulations
Napoleon is proudly committed to your total home comfort. We are proud to say that our products continunously surpass industry standards and our inspiration is you! More than anything, we want you to feel confi dent in choosing Napoleon for your home. Our products are designed to provide that confidence and ensure that every Napoleon product is beyond compare. Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work. A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance for your safety. This barrier must be installed. Your Napoleon fireplace has been thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receive the quality product that you expect from Napoleon. Dealer: Fill in your dealer information (or business card) and the appliance installation information below.
GETTING TO KNOW YOUR APPLIANCE
The area above the fi replace opening including the safety barrier, barrier frame and the surface of the wall can get very hot during operation and should never be touched until the appliance is off and completely cooled.
Control access
Access to the control can be done by removing the safety barrier, glass door, door trim and control cover (see “maintenance” section for instructions on how to remove these components).
rating plate information
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.
When operating your appliance for the fi rst time, there is a required burn-in process that cures materials used to manufacture the fi replace that may emit both vapors and an odor. These are normal when operating a new appliance for the fi rst time. Ensure adequate air circulation is provided during burn-in process, if this was not completed by the installer during installation.
Using your appliance
To turn the appliance on:
A. Turn the on/off switch on.
B. After 3-5 seconds, the control will start a spark at the pilot, light
the pilot and then the burner. The spark period will last 60 seconds, or until
the pilot has lit.
C. When used for the first time, if the burn-in process was not completed
by the installer; run the appliance continuously for 4 hours (burn-in).
D. Turn the appliance off. Wait until the appliance is completely cool
before moving to the next step.
E. Remove the safety barrier and fi rebox the glass door. Clean fi rebox
the glass door (see “maintenance” section). Replace firebox glass door and
safety barrier. For more detailed information, see your installation manual or
contact your authorized dealer.
on/off components
Batteries must be disposed of according to the local laws and regulations. Some batteries may be recycled, and may be accepted for disposal at your local recycling center. Check with your municipality for recycling instructions.
operating your appliance
operating and lighting instructions
WARNING:
- If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
- If applicable, always light the pilot whether for the first time or if the gas supply has run out with the glass door opened or removed.
Ensure that a continuous gas flow is at the burner before installing the door. When lit for the first time, the appliance will emit an odor for a few hours. This is a normal temporary condition caused by the “burn-in” of paints and lubricants used in the manufacturing process and will not occur again. After extended periods of non-operation, such as, following a vacation or warm weather season, the appliance may emit a slight odor for a few hours. This is caused by dust particles in the heat exchanger burning off. In both cases, open a window to sufficiently ventilate the room.
FOR YOUR SAFETY READ BEFORE LIGHTING
- Do not turn on if children or other at-risk individuals are near the appliance.
- This appliance is equipped with an ignition device that automatically lights the pilot. Do not try to light the pilot by hand.
- Before operating, smell all around the appliance area for gas and next to the floor because some gas is heavier than air and will settle on the floor.
- Do not use this appliance if any part has been underwater. Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and any gas control which has been underwater.
WHAT TO DO IF YOU SMELL GAS
- Turn off all gas to the appliance.
- Open windows.
- Do not try to light any appliance.
- Do not touch any electric switch; do not use any phone in your building
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department
LIGHTING INSTRUCTIONS
Note : This appliance is equipped with an ignition device that automatically lights the pilot. Do not try to light the pilot by hand.
A. Stop! Read the above safety information on this label.
B. Remove batteries from the transmitter and set thermostat to lowest
setting, if equipped.
C. Turn off all electrical power to the appliance.
D. Open the glass door, if equipped.
E. Turn the manual shut-off valve clockwise to the “OFF” position. (Shut-
off valve is located on the fl ex connector).
F. Wait five (5) minutes to clear out any gas. If you smell gas including
near the floor, STOP! Follow the instructions above in the “WHAT TO DO IF YOU
SMELL GAS” section. If you don’t smell gas; close the glass door and go to the
next step.
G. Turn the manual shut-off valve counter clockwise to the “ON” position.
H. Turn on all electrical power to the appliance and re-install the
batteries into the transmitter. Set thermostat to desired setting, if
equipped.
I. Turn on the remote wall switch to the appliance.
J. If the appliance will not operate, follow instructions “TO TURN OFF
GAS” and call your service technician or gas supplier.
TO TURN OFF GAS
A. Set thermostat to lowest setting, if equipped.
B. Turn off the remote wall switch to the appliance.
C. Turn off all electric power to the appliance if service is to be
performed.
D. Turn manual shutoff valve clockwise to the “OFF” positon. Do not
force.
PILOT ON DEMAND
This appliance is equipped with an “On Demand” intermittent pilot ignition system (IPI) which also includes a continuous pilot ignition (CPI) mode with an integrated seven day timer. This system minimizes your appliance’s carbon footprint as well as reducing its annual fuel consumption and operating costs. In IPI mode, the pilot will ignite prior to the main burner, when the appliance is turned on using a switch, remote or from a call for heat with the thermostat (if equipped). Once the appliance is turned off (or the call for heat is satisfi ed), the main burner and pilot fl ame will shut down. The continuous (CPI) mode is intended to enhance the performance of the appliance during the startup phase in colder climates and extreme weather by keeping the system warm when the main burner is not in use. However, The timer feature provides the convenience that the appliance automatically switches off the pilot when the appliance has not been used for seven days to save unnecessary fuel consumption. When the CPI function is turned on, the pilot will remain on after the main burner is turned off. A timer will then begin the countdown for approximately seven days before shutting off the pilot if the appliance is not used. This countdown will reset anytime the appliance main burner is used. Therefore, if the appliance is regularly used day to day, the pilot will remain on. However, this system does not require the user to remember to turn the pilot off as summer approaches and avoids unnecessary fuel consumption while still readily turned back on when the cold weather returns.
Your appliance may be equipped with an ACS or remote control device which enables you to select IPI or CPI modes. If your appliance is equipped with an ACS switch, it has the option to change modes. If installed with the blue wire facing up, fl ipping the switch UP turns on the continuous pilot with timer and fl ipping the switch DOWN turns on the intermittent pilot ignition. If installed with the white wire facing up, the opposite is true. If your appliance is equipped with a remote control device capable of selecting IPI / CPI modes, refer to remote operating instructions. In order to start your pilot, turning the main burner on with the switch, remote or thermostat and then turning it off will reactivate the continuous pilot mode and reset the seven day timer. For further information, refer to www.napoleon.com/pilotondemand.
changing the batteries in the battery holder
A. Before beginning installation, turn off the gas and disconnect the
electrical power supply from the appliance.
B. Remove the safety screen to easily access the control compartment.
C. Locate the control board under the fi rebox.
D. Unplug the USB power supply going to the control board and replace it
with a USB power bank (not supplied).
E. Reinstall the safety screen. The safety screen must be installed at
all times during the appliance operation.
F. Turn the gas and electrical power back on to begin operating the
appliance.
t urndown
Manual adjustments to your fire place must only be made when the appliance is
off and completely cool. Allow the safety barrier to cool before making
adjustments.
The BL42/BL56 models are equipped with a manual gas control knob (located on
the valve) that adjusts the fl ame height to suit your preference. To access
the gas control knob, remove your safety barrier, control cover and door trim
(see the “maintenance” section for instructions on how to remove these
components. Use only your hand to turn the gas control knob (never use tools).
If the knob will not turn by hand, do not try to repair it. Contact a
qualified technician. ****
REMOTE CONTROL LAYOUT
The receiver switch must be in the REMOTE position for the transmitter to function. This remote system operates using radio frequency signals sent by the transmitter to the receiver. It is recommended that the distance between the transmitter and receiver never exceeds 20’ and 10’ if the receiver is located within the fi replace’s outer or inner cavity surrounding an insert. Low batteries will also affect operational distance.
temperature display
Remove the battery cover on the back of the transmitter to expose the °C / °F
dip switch. Move the dip switch to your desired temperature mode. Selected
temperature mode will appear in the top right corner beside the room
temperature.
in the event of a battery failure
If the receiver batteries fail, the appliance will no longer turn on or off. To operate the appliance in the event of a battery failure, the slide switch located on the receiver may be switched to the “ON” position to operate the appliance.
eFIRE Controller application
Napoleon’s eFIRE application will revolutionize the way you use your fireplace! We have cracked the code and present to you the first fireplace to be controlled by Bluetooth technology, using an intuitive app on your mobile device.
When fully equipped (if applicable), the eFIRE application allows you to select from a multitude of colours to suit your mood or décor simply by scrolling through the colour wheel. Additionally, Napoleon’s eFIRE application allows you to control many other functions of your fireplace, including on/off, flame height, light feature, blower, and a timer to create a schedule for your fireplace that works for you. Using the instructions on the eFIRE Controller application website http://napoleon.com/efire , install the application and enjoy the features the eFIRE Controller application has to offer. * Visit the website or contact your authorized dealer for appliance- specific information and/or frequently asked questions regarding features and products available with the eFIRE Controller application.
Note : The remote control is considered the master control for the appliance and can always be used to turn the appliance off (ex. the eFIRE Controller application user, in control of the appliance, leaves the home).
low battery
The life span of the remote batteries depends on various factors: quality of the batteries, the number of ignitions, etc. When the transmitter batteries are low, a battery icon will appear on the LCD display before all battery power is lost. When the batteries are replaced, this icon will disappear. When the receiver batteries are low, no “beep” will be emitted from the receiver when it receives an on/off command. This in an alert for the receiver that there’s low battery. When the batteries are replaced the “beep” will be emitted from the receiver when the on/off key is pressed. If the batteries of the receiver or transmitter are low, the appliance can be turned on manually by sliding the three position slider switch on the receiver to the on position. This will bypass the remote control feature and the appliance main burner will come on if the gas valve is in the on position.
clearances around fireplace
WARNING: Your appliance, gas/electrical connections, venting and various key components are hidden behind the wall. It is critical that no screws penetrate these components. Failure to follow instructions may cause improper operation, damage, personal injury or fire. Always use a stud finder and only screw into studs.
Without making adequate provisions to account for the heat, the temperatures above the fireplace will be hot, making it unsuitable for mounting a TV or other objects sensitive to heat without risk of damage. Installing a mantel between this appliance and electronics or other materials that may be sensitive to heat will reduce the effect of direct heat on them. The size and material of the mantel will affect the allowable clearance above your fireplace and incorrect placement could become a fire hazard. Consult your installation manual and/or authorized dealer for more information before mounting a mantel, a shelf or any other object above your appliance.
Your fireplace, gas/electrical connections and vent are hidden directly behind the finished wall. Great care should be taken to avoid screwing or nailing into these components. Always use a stud finder to determine stud location and only screw into studs. Do not screw into the area around the fireplace opening as some of your appliance may be hidden behind the finished wall. Refer to your installation manual and/or contact your local dealer for more information.
optional heat management system
The Universal Heat Management system is an optional gravity vent kit that allows you to manage the heat produced by the appliance at and around the fi replace. We recommend installing the Universal Heat Management system kit during the installation of the appliance BEFORE the gas is installed. For more information, contact your local authorized dealer.
clearances around fireplace
clearances around appliance (TV and valuable objects)
- TV applications were tested with the minimum enclosure dimensions and the maximum recess permissible. This data is provided in good faith and is not a guarantee for every application and television. Care and consideration should be taken when planning these installations to ensure the temperatures around the TV meet all manufacturer’s recommended operating temperatures. Increasing the height of the mantel and/or TV above the fireplace opening, the protrusion of the mantel and the volume of the enclosure all have the effect of reducing the temperature above the fireplace. It is always recommended to use the optional heat management kit when considering mounting a television above the fireplace.
Note:
-
Electronic appliance temperatures must be validated at the time of installation as air flow
characteristics within the room can vary and maximum acceptable operating temperatures can vary from appliance to appliance. Electronic appliances cannot be used where the electronic appliance temperature exceeds the manufacturer’s maximum allowable operating temperatures (see electronic appliance manufacturer’s specifications). Operating a television above the manufacturer’s maximum allowable operating temperature will result in premature failure. -
Mantel height and depth must conform to mantel clearance requirements specified in this manual, see the “minimum clearance to combustible mantel” section in the installation manual.
-
Electronic appliance temperatures may be further reduced by increasing the horizontal distance between the front of the electronic appliance and the front edge of the mantel or by increasing dimension “A” or “B”. However, increasing the gap between the top of the mantel and the bottom of the electronic appliance beyond the maximum recommended figure typically results in higher temperatures. Minimum clearance between the mantel and bottom of the electronic appliance should be maintained to allow air circulation below and behind the electronic appliance.
MAINTENANCE
WARNING:
-
Turn off the gas and electrical power before servicing the appliance.
-
Appliance may be hot. Do not service until appliance has cooled.
For qualified technicians only: -
Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.
-
This appliance and its venting system should be inspected before use and at least annually by a qualifi ed service person.
-
The flow of combustion and ventilation air must not be obstructed.
DOS
- Clean your safety barrier or regularly to prevent the build up of excessive lint/dust from carpeting, pet hair, etc. Simply vacuum using the brush attachment.
- Always use ammonia-free glass cleaners.
- Service your appliance annually and/or as required. Service must be conducted by a qualified technician.
- Keep your appliance area clear and free of combustible materials, gasoline, or other fl ammable vapors and liquids.
- Check to see that the burner ignites completely on all openings when turned on. A 5 to 10 second total light-up period is satisfactory. Service as required.
DON’TS
- Attempt to service the electrical or gas components. Contact a qualified technician.
- Use excessive force.
- Use abrasive cleaners on glass.
- Paint the pilot assembly.
- Place objects too close to the fireplace opening.
care of glass
WARNING: Do not clean glass when hot! Do not use abrasive cleaners to clean glass.
Firebox Glass Door: Do not use ammonia-based cleaners. Buff lightly with
a clean dry soft cloth to remove accumulated dust or fingerprints. Clean both
sides of the glass
after the first 10 hours of operation with an ammonia-free glass cleaner.
Thereafter, clean as required. If the glass is not kept clean permanent discoloration and/or blemishes may result. Contact you local authorized dealer/distributor for complete cleaning instructions. Razor blades, steel wool, or other metallic objects must not be used on both surfaces of the glass. Doing so can remove a thin layer of metal from the razor blades, steel wool, or other metallic objects that may then be deposited onto the coating. This can result in a discolored stain or scratch-like mark. More importantly, this can scratch the glass surface, thereby reducing its strength. Do not operate the appliance with broken glass, as leakage of flue gases may result. Contact your local authorized dealer/distributor for complete cleaning instructions. If the glass should ever crack or break while the fire is burning, do not open the door until the fire is out. Do not operate the appliance until the glass has been replaced. Contact you local authorized dealer/distributor for replacement parts. DO NOT SUBSTITUTE MATERIALS.
Replacement glass/frame assembly shall be replaced as a complete unit as supplied by the appliance manufacturer. This appliance is factory equipped with tempered glass. Use only replacement parts as supplied by the appliance manufacturer. DO NOT SUBSTITUTE MATERIALS.
care of plated parts
If the appliance is equipped with plated parts, you must clean fingerprints or other marks from the plated surfaces before operating the appliance for the first time. Use an ammonia-free or vinegar-based cleaner and a towel to clean. If not cleaned properly before operating for the first time, the marks can cause permanent blemishes on the plating. After the plating is cured, the fingerprints and oils will not affect the finish and little maintenance is required, just wipe clean as needed. Prolonged high-temperature burning with the door ajar may cause discoloration on plated parts.
safety barrier removal
WARNING
- Glass may be hot. Do not touch glass until cooled.
- If equipped with door latches that are part of a safety system, they must be properly engaged. Do not operate the appliance with latches disengaged.
- Facing and/or finishing materials must not interfere with air flow through air openings, louver openings, operation of louvres, or doors/access for service. Observe all clearances when applying combustible materials.
- Before the door is removed, turn the appliance off and wait until the appliance is cool to the touch. Doors are heavy and fragile so handle with care.
A barrier designed to reduce the risk of burns from the hot viewing glass
is provided with the appliance and must be installed.
Lift the safety barrier off the four shoulder screws and remove from the
appliance. Reverse this step to install.
door trim removal
To remove, slide the back edge of the door trim up and out of the glass and the door frame. To install, slide the back edge of the door trim down between the glass and door frame. Insert downwards.
firebox glass door removal
Leave a hand on the glass door during entire door removal. The glass door is secured to the fi rebox with four (BL42) or eight (BL56) spring latches. Pull the handles of the latches forward, then lift the latches out from the door frame to release the door. Next, lift the door up until the bottom edge clears the bottom shoulder screws of the appliance. Carefully grip the top and bottom of the door lifting it off the appliance.
Note : These spring latches make up the spring relief system for the
appliance. Ensure the door opens freely and closes sealed.
Note: When mounting the door, ensure there is equal space on both the
left and the right side. This allows for easy installation of the front.
REPLACEMENT PARTS
WARNING: Failure to position the parts in accordance with this manual or failure to use only parts specifi cally approved with this appliance may result in property damage or personal injury.
Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts can be ordered through your Authorized dealer / distributor. For warranty replacement parts, a photocopy of the original invoice will be required to honour the claim.
When ordering replacement parts always give the following information:
- Model & Serial Number of appliance
- Installation date of appliance
- Part number
- Description of part
- Finish
Parts, part numbers, and availability are subject to change without notice. Parts identified as stock will be delivered within 2 to 5 business days for most delivery
destinations. Parts not identified as stock will be delivered within a 2 to 4-week period, for most cases. Parts identified as ‘SO’ are special order and can take up to 90 days for delivery. For service parts, see your Installation manual.
ACCESSORIES
REF. # | Description | Part Number | Stocked |
---|---|---|---|
BL42 | BL56 | ||
1 | Classic Side Trim (Black) | W715-1135 | W715-1135 |
2 | Classic Top / Bottom Trim (Black) | W715-1278 | W715-1282 |
3 | Left Bracket | W080-1798 | W080-1798 |
4 | Right Bracket | W080-1797 | W080-1797 |
5 | Rear Porcelain Panel | W475-6284 | W475-6295 |
6 | Side Porcelain Panel | W475-1375 | W475-1375 |
7 | Shore Fire Kit | SFKM | SFKM |
8 | Beach Fire Kit | BFKS | BFKM |
9 | Mineral Rock Kit | MRKM | MRKXL |
10 | Blower | GZ600KT / AUB | GZ600KT / AUB |
WARRANTY
Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management System. Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fi red at a quality test station. The complete appliance is again thoroughly inspected by a qualifi ed technician before packaging to ensure that you, the customer, receive the quality product that you expect from Napoleon.
Napoleon Gas Appliance President’s Lifetime Limited Warranty
The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets and pilot assemblies.* Labour related to warranty repair is covered free of charge during the first year (labour warranty is not applicable for the Gas Log Sets). Repair work, however, requires the prior approval of an authorized company official. Labour costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. The construction of models vary. Warranty applies only to components included with your specific appliance.
Conditions and Limitations
Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the following conditions and limitations:
Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized service technician or contractor qualifi ed and authorized installer, service agency or supplier. Installation must be done in accordance with the installation instructions included with the product and all local and national building and fi re codes. This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect, and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of Phazer™ logs and embers. This warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions. After the fi rst year, with respect to this President’s Lifetime Limited Warranty, Napoleon may, at its discretion, fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
After the first year, Napoleon will not be responsible for installation,
labour, or any other expenses related to the reinstallation of a warranted
part and such expenses are not covered by this warranty. Notwithstanding any
provisions contained in the President’s Lifetime Limited Warranty, Napoleon’s
responsibility under this warranty is defi ned as above and it shall not in
any event extend to any incidental, consequential or indirect damages. This
warranty defi nes the obligations and liability of Napoleon with respect to
the Napoleon gas appliance and any other warranties expressed or implied with
respect to this product, its components or accessories are excluded. Napoleon
neither assumes nor authorizes any third party to assume, on its behalf, any
other liabilities with respect to the sale of this product. Napoleon will not
be responsible for: overfi ring, downdrafts, spillage caused by environmental
conditions such as rooftops, buildings, nearby trees, hills, mountains,
inadequate vents or ventilation, excessive venting configurations,
insufficient makeup air, or negative air pressures which may or may not be
caused by mechanical systems such as exhaust fans, furnaces, clothes dryers,
etc. Any damages to the appliance, combustion chamber, heat exchanger, plated
trim or other components due to water, weather damage, long periods of
dampness, condensation, damaging chemicals or cleaners will not be the
responsibility of Napoleon. During the first 10 years Napoleon will replace or
repair the defective parts covered by the lifetime warranty at our
discretion free of charge. From 10 years to life, Napoleon will provide
replacement parts at 50% of the current retail price.
The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, diagnostic tests, shipping and other related charges are not covered by this warranty.
NAPOLEON CELEBRATING OVER 40 YEARS OF HOME COMFORT PRODUCTS
7200, Route Transcanadienne, Montréal, Québec H4T 1A3
24 Napoleon Road, Barrie, Ontario, Canada L4M 0G8
214 Bayview Drive, Barrie, Ontario, Canada L4N 4Y8
103 Miller Drive, Crittenden, Kentucky, USA 41030
Phone: 1-866-820-8686
napoleon.com
Documents / Resources
|
NAPOLEON BL56 Ascent Linear Series Gas
Fireplace
[pdf] Owner's Manual
BL56 Ascent Linear Series Gas Fireplace, BL56, Ascent Linear Series Gas
Fireplace, Gas Fireplace, Fireplace
---|---
References
- Napoleon® Canada | Barbecue Grills, Fireplaces, Heating & Cooling
- replaces.com
- Pilot on Demand | Napoleon
- napoleonfoyers.com
- P65Warnings.ca.gov
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