rocstor Y10N012-B1 Premium Dual Ergonomic Monitor Arm Mount User Manual
- June 1, 2024
- rocstor
Table of Contents
rocstor Y10N012-B1 Premium Dual Ergonomic Monitor Arm Mount
Specifications:
- Product Name: ErgoReach ED2
- Type: Premium Dual Ergonomic Monitor Arm Mount
- Weight Capacity: 2~10kg (x2) / 4.4~22lbs (x2)
- Manufacturer: www.rocstor.com
- User Manual: Y10N012-B1
Product Usage Instructions
Package Content:
- x2 A
- x1 D
- x1 G
Tools Required for Installation:
- Pen
- Drill and bit
- Wrench
- Phillips Screwdriver
Clamp Mounting:
Instructions for clamp mounting go here…
Grommet Mounting:
Instructions for grommet mounting go here…
Adjusting Spring Tension:
To properly balance the arm with monitors mounted, adjust the spring
tension using the supplied Allen Key as follows:
- Position and firmly hold the arm as shown.
- If the arm drops, turn the adjustment screw clockwise until it stays in place. Do not over-tighten.
Safety Instructions:
- Verify that the mounting surface is robust enough to support the product and equipment.
- Be cautious of stored energy risk when detaching equipment from the arm.
FAQ:
-
Q: What should I do if the display does not stop at my desired position?
A: Tighten the screws as shown in the manual to adjust the stopping position of the display. -
Q: How do I prevent damage to monitors or mount while making adjustments?
A: Always keep the arm as shown in the manual while adjusting and ask for assistance if required.
Premium Dual Ergonomic Monitor Arm Mount
FEATURE
Package Content
Tools Required
The following tools are required for proper installation
Clamp Mounting
Grommet Mounting
Safety
- WARNING : Given the potential variability of mounting surface materials, it is crucial to verify that the mounting surface is sufficiently robust to support the installed product and equipment
- WARNING! Stored Energy Risk. The arm mechanism is under tension and will autonomously elevate when attached equipment is detached. Consequently, NEVER disengage equipment unless the arm has reached its utmost position! Neglecting this directive could lead to severe personal injury and/or equipment damage.
- CAUTION : Ensure that the bolt is perfectly centered in the hole. To securely attach the arm and prevent equipment damage, the plate must make contact with the underside of the desk on both sides of the hole.
- CAUTION : AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT IN SEVERE INJURIES OR PROPERTY DAMAGE.
- Note : For support and warranty information, when contacting Rocstor customer service, please reference the serial number.
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.
Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for five years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. In the event Rocstor repairs or provides a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re- manufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly
registered the product. The product may be registered at the Rocstor website,
https://rocstor.com/customer-support/warranty registration.
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that
the damages or defects do not exist or were caused by a third party or an end
user’s misuse, improper installation or testing, or negligence, then Rocstor
shall not be liable under the warranty. Furthermore, unauthorized attempts to
repair or modify the product by wrong or inadequate electrical connection or
voltage, inadequate or inappropriate site operation conditions, repair,
installation of corrosive area or atmosphere, a change in location or
operating conditions or use, repair by non-Rocstor designated personnel,
exposure to the elements, fire, Acts of God, theft, or equipment installation
not recommended or contrary to Rocstor’s specifications or recommendations.
Warranties will be void and Rocstor will not be liable if the product serial
number is tampered with, altered, removed, defaced or any other cause beyond
the range of intended use.
Dimensions
Contact Information
Corporate Headquarters 12979 Arroyo Ave San Fernando, CA 91340 – USA
Office : +1 818-727-7000
Fax : +1 818-875-0002
Email : [email protected]
Technical Support / RMA
Hours : 9:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell : +1 818-727-7000 (Domestic
and Internationals)
Fax : +1 818-875-0002
Email : [email protected]
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 818-727-7000 (Domestic
and Internationals)
Fax: +1 818-875-0002
Email: [email protected]
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
find a storage solution that best serves their needs. We will help you
determine your best purchasing options. For more information please contact
the appropriate department below or call us at +1
818-727-7000.
General sales information: [email protected]
Corporate sales information:
[email protected]
Educational sales information:
[email protected]
Federal, State & Local government sales information:
[email protected]
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants … contact
Rocstor Channel Sales: call: +1
818-727-7000
Email : [email protected]