rocstor ErgoReach EP16 Premium Monitor Arm with Vesa Laptop Tray User Manual
- June 1, 2024
- rocstor
Table of Contents
rocstor ErgoReach EP16 Premium Monitor Arm with Vesa Laptop Tray
Specifications
- Product Name: ErgoReach EP16
- Type: Premium Monitor Arm with VESA Laptop Tray
- Model Number: Y10N027-B1
- Brand: Rocstor
Product Usage Instructions:
Package Content
-
* 2x A- 1x D
- 1x G
Tools Required for Installation
- D5 (x4)
- Pen
- Drill and bit
- Wrench
- Phillips Screwdriver
Desktop Mounting Instructions
To mount the product on a desktop, follow the steps provided in sections A,
B, and C of the user manual. Ensure all components are securely fastened using
the provided tools.
Positioning VESA Mounts
Adjust the VESA mounts to an upright position by inserting the VESA plate
and rotating it as instructed. Ensure proper positioning before proceeding to
the next step.
Safety Precautions
It is crucial to verify that the mounting surface can support the product
and equipment. Do not disengage equipment unless the arm has reached its
highest position to avoid personal injury or equipment damage. Always ensure
the bolt is centered and the weight limit is not exceeded to prevent
accidents.
Frequently Asked Questions (FAQ):
-
Q: What should I do if I encounter issues during installation?
A: If you face any challenges while installing the product, refer to the user manual for detailed instructions. Additionally, you can contact Rocstor customer service for assistance by providing the serial number of your product. -
Q: Is it possible to use this monitor arm with different monitor sizes?
A: The ErgoReach EP16 is designed to accommodate a range of monitor sizes. However, it is recommended to check the product specifications to ensure compatibility with your specific monitor model.
ErgoReach EP16
PREMIUM MONITOR ARM WITH VESA LAPTOP TRAY
Package Content
The following tools are required for proper installation:
Instructions
Safety
WARNING: Given the potential variability of mounting surface materials, it is crucial to verify that the mounting surface is sufficiently robust to support the installed product and equipment.
WARNING! Stored Energy Risk. The arm mechanism is under tension and will autonomously elevate when attached equipment is detached. Consequently, NEVER disengage equipment unless the arm has reached its utmost position! Neglecting this directive could lead to severe personal injury and/or equip-ment damage.
CAUTION: Ensure that the bolt is perfectly centered in the hole. To securely attach the arm and prevent equipment damage, the plate must make contact with the underside of the desk on both sides of the hole.
CAUTION: AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT IN SEVERE INJURIES OR PROPERTY DAMAGE.
Note: For support and warranty information, when contacting Rocstor customer service, please reference the serial number.
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.
-
Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for a period of ve years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. In the event Rocstor repairs or provide a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re manufactured. -
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered at the Rocstor Web site, https://rocstor.com/customer-support/warranty registration. -
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that the damages or defects do not exist or were caused by a third party or an end user’s misuse, improper installation or testing, or negligence, then Rocstor shall not be liable under the warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or voltage, inadequate or inappropriate site operation conditions, repair, installation corrosive area or atmosphere, a change in location or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, fire, Acts of God, theft, or equipment installation not recommended or contrary to Rocstor’s specifications or recommendations. Warranties will be void and Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced or any other cause beyond the range of intended use.
Contact Information
Corporate Headquarters
- 12979 Arroyo Ave
- San Fernando, CA 91340 – USA
- Office: +1 818-727-7000
- Fax: +1 818-875-0002
- Email: info@Rocstor.com
Technical Support / RMA
- Hours: 9:00 am – 5:00 pm PST
- Mon – Fri (excluding holidays)
- Tell: +1 818-727-7000 (Domestic and Internationals)
- Fax: +1 818-875-0002
- Email: support@Rocstor.com
Sales Info
- Hours: 8:00 am – 5:00 pm PST
- Mon – Fri (excluding holidays)
- Tell: +1 818-727-7000 (Domestic and Internationals)
- Fax: +1 818-875-0002
- Email: support@Rocstor.com
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
find a storage solution that best serves their needs. We will help you
determine your best purchasing options. For more information please contact
the appropriate department below or call us at +1
818-727-7000.
- General sales information: sales@Rocstor.com
- Corporate sales information: corporate_sales@Rocstor.com
- Educational sales information: academic_sales@Rocstor.com
- Federal, State & Local government sales information: government_sales@Rocstor.com
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants …
contact Rocstor Channel Sales: call: +1
818-727-7000
Email: reseller_info@Rocstor.com
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