rocstor ErgoReach ED5 Premium Aluminum Pivoting Wall Mount For Monitor and TV User Manual
- June 1, 2024
- rocstor
Table of Contents
rocstor ErgoReach ED5 Premium Aluminum Pivoting Wall Mount For Monitor
and TV
Product Information
Specifications
- Model: ErgoReach ED5
- Type: Premium Aluminum Pivoting Wall Mount for Monitor & TV
- VESA Compatibility: 50×50, 75×75, 100×100
- Max Screen Size: 27 inches
- Weight Capacity: 15kg (33lbs)
Product Usage Instructions
Package Content
1x ErgoReach ED5 Wall Mount
- 4x M4x14 screws (MA)
- 4x M5x14 screws (MB)
- 4x D5 washers (MC)
- Stud Finder
- level
- Pen
- Drill and bit
- Wrench
- Phillips Screwdriver
Safety Instructions
-
Warning: Verify that the mounting surface is robust enough to support the product and equipment.
-
Warning: Do not disengage equipment unless the arm has reached its highest position to avoid injury or equipment damage.
-
Caution: Ensure the bolt is centered in the hole and the plate makes contact with the desk underside on both sides of the hole.
-
Caution: Do not exceed the designated weight limit to prevent injuries or property damage.
FAQ
- Q: What is the warranty information for the ErgoReach ED5?
A: Rocstor provides a Five-Year Factory Warranty for products purchased for commercial or household use in the ordinary course of business. For support and warranty information, reference the serial number when contacting Rocstor customer service.
FEATURES
Package Content
TOOLS REQUIRED
The following tools are required for proper installation:
INSTALLATION
Safety Seguridad Sécurité Veiligheid Sicherheit Sicurezz
WARNING : Given the potential variability of mounting surface materials,
it is crucial to verify that the mounting surface is sufficiently robust to
support the installed product and equipment
WARNING! Stored Energy Risk. The arm mechanism is under tension and will
autonomously elevate when the attached equipment is detached. Consequently,
NEVER disengage equipment unless the arm has reached its utmost position!
Neglecting this directive could lead to severe personal injury and/or
equipment damage
CAUTION : Ensure that the bolt is perfectly centered in the hole. To
securely attach the arm and prevent equipment damage, the plate must make
contact with the underside of the desk on both sides of the hole.
CAUTION : AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT
IN SEVERE INJURIES OR PROPERTY DAMAGE.
Note : For support and warranty information, when contacting Rocstor
customer service, please reference the serial number.
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have
purchased for commercial Household use in the ordinary course of your
business.
Terms of warranty Rocstor warrants its ErgoReach and ErgoCenter product series
to be free from defects in materials and workmanship for a period of five
years from the date of purchase. Rocstor’s obligation under this warranty
coverage is limited to repairing or replacing, at its sole discretion, any
such defective products. This warranty does not apply to equipment that has
been damaged by accident, negligence, or misapplication or has been altered or
modified in any way. In the event Rocstor repairs or provides a replacement of
a defective product or part, the warranty does not extend the original
warranty period. Rocstor reserves the right to repair or replace any parts
under warranty as new or factory re-manufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly
registered the product. The product may be registered at the Rocstor website,
https://rocstor.com/customer-support/warranty registration.
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that
the damages or defects do not exist or were caused by a third party or an end
user’s misuse, improper installation or testing, or negligence, then Rocstor
shall not be liable under the warranty. Furthermore, unauthorized attempts to
repair or modify the product by wrong or inadequate electrical connection or
voltage, inadequate or inappropriate site operation conditions, repair,
installation of corrosive area or atmosphere, a change in location or
operating conditions or use, repair by non-Rocstor designated personnel,
exposure to the elements, fire, Acts of God, theft, or equipment installation
not recommended or contrary to Rocstor’s specifications or recommendations.
Warranties will be void and Rocstor will not be liable if the product serial
number is tampered with, altered, removed, defaced or any other cause beyond
the range of intended use.
Contact Information
Corporate Headquarters 12979 Arroyo Ave San Fernando, CA 91340 – USA
- Office: +1 818-727-7000
- Fax: +1 818-875-0002
- Email: [email protected]
Technical Support / RMA
Hours: 9:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
- Tell: +1 818-727-7000 (Domestic and Internationals)
- Fax: +1 818-875-0002
- Email: [email protected]
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
- Tell: +1 818-727-7000 (Domestic and Internationals)
- Fax: +1 818-875-0002
- Email: [email protected]
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
find a storage solution that best serves their needs. We will help you
determine your best purchasing options. For more information please contact
the appropriate department below or call us at +1
818-727-7000.
- General sales information: [email protected]
- Corporate sales information: [email protected]
- Educational sales information: [email protected]
- Federal, State & Local government sales information: [email protected]
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants … contact
Rocstor Channel Sales: call: +1
818-727-7000
Email: [email protected]