rocstor ErgoReach EP11 Premium Dual Pole Mount Monitor Arm Stand User Manual
- June 1, 2024
- rocstor
Table of Contents
rocstor ErgoReach EP11 Premium Dual Pole Mount Monitor Arm Stand
ErgoReach EP11
PREMIUM DUAL POLE MOUNT MONITOR ARM STAND
User Manual Y10N017-S1
Package Content
INSTALLATION
Safety
- WARNING: Given the potential variability of mounting surface materials, it is crucial to verify that the mounting surface is sufficiently robust to support the installed product and equipment.
- WARNING! Stored Energy Risk. The arm mechanism is under tension and will autonomously elevate when attached equipment is detached. Consequently, NEVER disengage equipment unless the arm has reached its utmost position! Neglecting this directive could lead to severe personal injury and/or equipment damage.
- CAUTION: Ensure that the bolt is perfectly centered in the hole. To securely attach the arm and prevent equipment damage, the plate must make contact with the underside of the desk on both sides of the hole.
- CAUTION: AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT IN SEVERE INJURIES OR PROPERTY DAMAGE.
Note: For support and warranty information, when contacting Rocstor customer service, please reference the serial number.
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.
Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from
defects in materials and workmanship for a period of five years from the date
of purchase. Rocstor’s obligation under this warranty coverage is limited to
repairing or replacing, at its sole discretion, any such defective products.
This warranty does not apply to equipment that has been damaged by accident,
negligence, or misapplication or has been altered or modified in any way. In
the event Rocstor repairs or provide a replacement of a defective product or
part, the warranty does not extend the original warranty period. Rocstor
reserves the right to repair or replace any parts under warranty as new or
factory re manufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly
registered the product. The product may be registered at the Rocstor Web site,
https://rocstor.com/customer-support/warranty registration.
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that
the damages or defects do not exist or were caused by a third party or an end
user’s misuse, improper installation or testing, or negligence, then Rocstor
shall not be liable under the warranty. Furthermore, unauthorized attempts to
repair or modify the product by wrong or inadequate electrical connection or
voltage, inadequate or inappropriate site operation conditions, repair,
installation corrosive area or atmosphere, a change in location or operating
conditions or use, repair by non-Rocstor designated personnel, exposure to the
elements, fire, Acts of God, theft, or equipment installation not recommended
or contrary to Rocstor’s specifications or recommendations. Warranties will be
void and Rocstor will not be liable if the product serial number is tampered
with, altered, removed, defaced or any other cause beyond the range of
intended use.
Contact Information
Corporate Headquarters
12979 Arroyo Ave San Fernando, CA 91340 – USA
Office: + 1 818-727-7000
Fax: + 1 818-875-0002
Email: info@Rocstor.com
Technical Support / RMA
Hours: 9:00 am – 5:00 pm PST Mon – Fri (excluding holidays)
Tell: + 1 818-727-7000 (Domestic and
Internationals)
Fax: + 1 818-875-0002
Email: support@Rocstor.com
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: + 1 818-727-7000 (Domestic and
Internationals)
Fax: + 1 818-875-0002
Email: support@Rocstor.com
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For more information please contact the appropriate department below or call us at+ 1 818-727-7000.
General sales information: sales@Rocstor.com
Corporate sales information:
corporate_sales@Rocstor.com
Educational sales information:
academic_sales@Rocstor.com
Federal, State & Local government sales information:
government_sales@Rocstor.com
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants . . .
contact Rocstor Channel Sales:
call: + 1 818-727-7000
Email: reseller info@Rocstor.com
Dimensions (mm)
