rocstor ErgoReach ED1 Single Ergonomic Monitor Arm Mount User Manual
- June 1, 2024
- rocstor
Table of Contents
rocstor ErgoReach ED1 Single Ergonomic Monitor Arm Mount
USER MANUAL
Model: Y10N010-B1
Package Content
-
* x1 A- x1 D
- x1 G
- M6x12 – x3 J
-
Clamp Mounting
2. Grommet Mounting
Dimension (mm)
Safety
WARNING: Given the potential variability of mounting surface materials, it is crucial to verify that the mounting surface is suciently robust to support the installed product and equipment.
WARNING! Stored Energy Risk. The arm mechanism is under tension and will autonomously elevate when attached equipment is detached. Consequently, NEVER disengage equipment unless the arm has reached its utmost position! Neglecting this directive could lead to severe personal injury and/or equipment damage.
CAUTION: Ensure that the bolt is perfectly centered in the hole. To securely attach the arm and prevent equipment damage, the plate must make contact with the underside of the desk on both sides of the hole.
Note: For support and warranty information, when contacting Rocstor customer service, please reference the serial number.
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.
Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for a period of ve years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. In the event Rocstor repairs or provide a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re manufactured.
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered at the Rocstor Web site, https://rocstor.com/customer-support/warranty registration.
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that the damages or defects do not exist or were caused by a third party or an end user’s misuse, improper installation or testing, or negligence, then Rocstor shall not be liable under the warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or voltage, inadequate or inappropriate site operation conditions, repair, installation corrosive area or atmosphere, a change in location or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, fire, Acts of God, theft, or equipment installation not recommended or contrary to Rocstor’s specifications or recommendations.
Warranties will be void and Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced or any other cause beyond the range of intended use.
Contact Information
Corporate Headquarters
12979 Arroyo Ave
San Fernando, CA 91340 – USA
Oce: +1 818-727-7000
Fax: +1 818-875-0002
Email: [email protected]
Technical Support / RMA
Hours: 9:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 818-727-7000 (Domestic and
Internationals)
Fax: +1 818-875-0002
Email: [email protected]
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 818-727-7000 (Domestic and
Internationals)
Fax: +1 818-875-0002
Email: [email protected]
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
nd a storage solution that best serves their needs. We will help you determine
your best purchasing options. For more information please contact the
appropriate department below or call us at +1
818-727-7000.
General sales information: [email protected]
Corporate sales information: [email protected]
Educational sales information: [email protected]
Federal, State & Local government sales information:
[email protected]
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants …
contact Rocstor Channel Sales: call: +1
818-727-7000
Email: [email protected]
Specifications
- Product Name: ErgoReach ED1
- Type: Single Ergonomic Monitor Arm Mount
- Weight Capacity: 2~10 kg (4.4~22 lbs)
Frequently Asked Questions (FAQ)
Q: What should I do if the display does not stop at my desired position?
A: Tighten the screws as shown to adjust the position of the arm.
Q: How can I prevent damage to my monitors or mount while making
adjustments?
A: Always keep the arm in the specified position during adjustments and ask for assistance if needed.
Q: What safety precautions should I take when using the monitor arm?
A: Ensure that the mounting surface is robust, be cautious of stored energy risks, and make sure the bolt is centered for secure attachment.