Miele HS23 Cordless Vacuum Cleaner Instruction Manual

HS23 Cordless Vacuum Cleaner

Operating instructions Cordless vacuum cleaner

HS23

Warning and Safety instructions

This vacuum cleaner conforms to current safety requirements.
Inappropriate use can lead to personal injury and
damage to property.

Please read the operating instructions before using the
vacuum cleaner for the first time. They contain important
information on the safety, use and maintenance of the vacuum
cleaner. This will prevent both personal injury and
damage to the appliance.

In accordance with standard IEC 60335-1, Miele expressly
and strongly advises that you read and follow the
instructions in the “Commissioning” section as well as
the warning and safety notes.

Miele cannot be held liable for injury or damage caused
by non-compliance with these instructions.
Keep these operating instructions in a safe place and
pass them on to any future owner.

Always disconnect the vacuum cleaner from the power
supply when you have finished using it, before changing
any accessories, as well as for maintenance work, cleaning
and troubleshooting. Use the On/Off switch on the
handle to do this.

Correct application

▶ This vacuum cleaner is intended for cleaning flooring in
domestic households and similar residential environments.
This vacuum cleaner is not suitable for use on construction
sites.
▶ This vacuum cleaner is not intended for outdoor use.
▶ This vacuum cleaner can be used for all normal cleaning
of carpets, rugs and robust hard flooring.
▶ This vacuum cleaner is intended for use at altitudes of up
to 4000 m above sea level.
▶ The vacuum cleaner must only be used to vacuum dry
floor surfaces. Do not vacuum people or animals. Any other
types of use, impermissible modifications or alterations are
not permitted.
▶ The vacuum cleaner can only be used by people (including
children) with reduced physical, sensory, or mental capabilities,
or lack of experience or knowledge, if they are supervised
whilst using it or have been shown how to use it in
a safe way and understand and recognize the consequences
of incorrect operation.

Safety with children

▶ Children under 8 years of age must be kept away from
the vacuum cleaner unless they are constantly supervised.
▶ Children aged 8 and older may only use the vacuum
cleaner without supervision if they have been shown how
to use it in a safe manner. Children must be able to understand
and recognize the possible dangers caused by incorrect operation.
▶ Children must not be allowed to clean or maintain the
vacuum cleaner unsupervised.
▶ Please supervise children in the vicinity of the vacuum
cleaner and do not let them play with it.
▶ Danger of suffocation. Packaging, e.g. plastic wrappings,
must be kept out of the reach of babies and children.
Whilst playing, children could become entangled in packaging
or pull it over their head and suffocate.

Technical safety

▶ The vacuum cleaner operates at 25.2 V / 25.69 V.
It is classified as a class III appliance .
This appliance is supplied by a safety extra-low voltage
(SELV) power source where the voltage is low enough to
protect users from the risk of electrical shock. A Class II
charger is used for supplying power to charge the vacuum
cleaner .
▶ Compare the connection data on the data plate of the
charger (voltage and frequency) with that of the mains
electricity supply. This data must match exactly. Without
modifications, the charger is suitable for 50 Hz and 60 Hz.
▶ The mains electrical plug must be fitted with an appropriate
fuse.
▶ Check both the vacuum cleaner and all accessories supplied
with it for any visible signs of damage before use. Do
not use a damaged vacuum cleaner or damaged accessory.
▶ The Miele Multi Floor electro brush and the Miele Electro
Compact handheld brush (depending on the model) are additional
motor-driven devices designed specially for this
Miele vacuum cleaner. For safety reasons, the vacuum
cleaner must not be used with a different Miele electrobrush/
handheld brush or an electrobrush/handheld brush
produced by another manufacturer.
▶ Before and during use, make sure that no coarse dirt or
debris is/gets trapped in the bottom of the MultiFloor electrobrush
or in the bottom of the Electro Compact handheld
brush (supplied depending on the model).
▶ Store the vacuum cleaner and all accessories at an ambient
temperature between 0 °C and 45 °C.
▶ Only store the vacuum cleaner in a horizontal position or
fit it into the wall bracket.
▶ While the vacuum cleaner is under warranty, repairs
should only be undertaken by a Miele authorized service
technician. Otherwise the warranty will be invalidated.
▶ Repairs should only be carried out by a Miele authorized
service technician. Repairs and other work by unqualified
persons can cause considerable danger to users.

Correct use

▶ Do not use the vacuum cleaner without the pre-filter and
fine dust filter fitted.
▶ Keep the vacuum cleaner away from naked flames or
other heat sources. Do not heat the vacuum cleaner. Do
not expose the vacuum cleaner to direct sunlight.
▶ Do not vacuum up anything which has been burning or is
still glowing e.g. cigarettes, ashes or coal, whether glowing
or apparently extinguished.
▶ Do not vacuum up liquid. Allow steam-cleaned or shampooed
carpets and rugs to dry out completely before vacuuming.
▶ Do not use the vacuum cleaner to vacuum toner dust.
Toner, such as that used in printers and photocopiers, can
conduct electricity.
▶ Do not vacuum up any inflammable or combustible liquids
or gases and do not vacuum in areas where such
substances are stored.
▶ Never touch the roller brush of the MultiFloor electrobrush
or Electro Compact handheld brush (depending on
the model) while it is rotating.
▶ Do not use the MultiFloor electrobrush or the Electro
Compact handheld brush (depending on the model) at
head height.
▶ Do not vacuum at head height and do not let the suction
get anywhere near a person’s head.

Warning and safety notes for AP10/AP11 battery, LG02
charger, LS10 Speed Lock wall bracket (depending on the
model)

Safety with children

▶ People (including children) with reduced physical, sensory
or mental capabilities, or lack of experience or knowledge,
who are unable to use the LG02 charger or LS10
SpeedLock wall bracket safely may only use this vacuum
cleaner if they are supervised whilst using it or have been
shown how to use it in a safe way and understand and recognise
the consequences of incorrect operation.
▶ Keep the AP10/AP11 battery out of the reach of children.
▶ Children must be kept away from the LG02 charger and
the LS10 SpeedLock wall bracket unless they are constantly
supervised.

Technical safety

▶ The AP10/AP11 battery, the LG02 charger and the standard
or LS10 SpeedLock wall brackets are designed for use
with the Miele HS23 vacuum cleaner. For safety reasons,
the vacuum cleaner must not be used with another battery,
charger or wall bracket produced by another manufacturer.
▶ If you are using a mains plug adapter, make sure that it is
approved for continuous operation.
▶ Only use the LG02/xx charger supplied for charging the
AP10/AP11 battery.
xx stands for 01, 02, 03, 04, 05, 06 or 07 and therefore
the version of your LG02 charger:

xx

|

---|---

01

|

AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IT, KZ, LT, LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA

02

|

AE, HK, MY, SG

03

|

BR, CA, JP, MX, US

04

|

AU, NZ

05

|

CN

06

|

KR

07

|

IE, UK

Warning and Safety instructions

▶ Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island net works, back-up systems) is possible. A prerequisite for op eration is that the power supply system complies with the specifications of EN 50160 or an equivalent standard. The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated opera tion or in operation that is not synchronised with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OHSAS 18001–2 ISO 45001.

▶ Charge the AP10/AP11 battery at an ambient temperature between 10 °C and 40 °C.

▶ Use the AP10/AP11 battery at an ambient temperature between 0 °C and 45 °C.

Using the AP10/AP11 battery outside of this ambient temperature range will limit its performance.

▶ Stop using the AP10/AP11 battery immediately if you no tice an unusual smell from it, if liquid is leaking from it, if it is significantly overheating or if it is discoloured or de formed. Dispose of the AP10/AP11 battery immediately (see safety note “Disposing of the AP10/AP11 battery” at the end of the following section “Correct use”, as well as “Sustainability and environmental protection – Disposing of old batteries”).

Warning and Safety instructions

▶ Batteries will deplete over time. They can then leak cor rosive fluids. Avoid contact with the eyes and skin. In the event of contact, rinse thoroughly with water and seek medical advice.

▶ The AP10/AP11 lithium-ion battery is subject to the dan gerous goods legislation. The user is permitted to transport the AP10/AP11 battery by road without having to observe any further requirements. Please contact the Miele Cus tomer Service Department before sending the AP10/AP11 battery. Only send AP10/AP11 batteries that are undam aged and have been fully run down. Insulate the metal con tacts with adhesive tape to prevent short circuits. Pack the AP10/AP11 battery in such a way that it is not able to move around inside the packaging.

Warning and Safety instructions

Correct use  

▶ Do not drop or throw the AP10/AP11 battery. For safety reasons, do not continue to use an AP10/AP11 battery which has been damaged.

▶ Keep the AP10/AP11 battery away from naked flames or other heat sources. Do not heat the AP10/AP11 battery. Do not expose the rechargeable battery to direct sunlight.

▶ Do not dismantle the AP10/AP11 battery.

▶ Do not cause a short circuit by bridging the contacts of the AP10/AP11 battery, either unintentionally or deliberately.

▶ Do not allow the AP10/AP11 battery to come into con tact with liquids.

▶ Disposing of the AP10/AP11 battery: remove the AP10/ AP11 battery from the vacuum cleaner. Insulate the metal contacts with adhesive tape to prevent short circuits. Dis pose of the AP10/AP11 battery in a municipal recycling facility. Do not dispose of the AP10/AP11 battery with your household waste.

Warning and Safety instructions

Cleaning  

▶ Do not immerse the vacuum cleaner or any accessories supplied with it in water. Clean the vacuum cleaner and accessories only with a dry or slightly damp cloth when dis connected from the power supply.

▶ The MultiFloor electrobrush and the Electro Compact handheld brush (depending on the model), the Power Unit and the suction tube contain electrical wires. The plug connectors must not come into contact with water. Danger of electric shock. They should only be cleaned with a dry cloth.

Accessories and spare parts

▶ Only use genuine accessories with the Miele logo on the packaging. The manufacturer cannot otherwise guarantee the safety of the product.

▶ Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced with genuine Miele re placement parts.

Transport

▶ The packaging material protects the vacuum cleaner from transport damage. We recommend you keep the packaging for transport purposes.

Guide to the appliance

Guide to the appliance

1. Screw cap for the Comfort Clean self-cleaning function
2. Release catch for removing the fine dust filter
3. Fine dust filter
4. Battery charging state indicator
5. Battery compartment
6. Charging socket (at the bottom)
7. Attachment device for wall bracket
8. Dust container
9. Pre-filter
10. Release catch for dust container flap
11. Dust container flap
12. PowerUnit connector
13. Sliding ring for releasing the PowerUnit
14. Suction tube
15. Suction tube connector
16. Sliding ring for releasing the electrobrush
17. Release catch for opening the electrobrush
18. Removable roller brush
19. MultiFloor electrobrush
20. Cleaning tool
21. PowerUnit
22. Suction power selector
23. On/Off switch
24. Handle
25. Standard wall bracket
26. SpeedLock wall bracket

Sustainability and environmental protection

Disposing of the packaging material

The packaging material is used for hand ling and protects the appliance from transport damage. The packaging material used is selected from materials which are environmentally friendly for disposal and can generally be recycled.

Recycling the packaging material re duces the use of raw materials. Use material-specific collection points for valuable materials and take advantage of re turn options.

We recommend you keep the packaging material for transport purposes.

Disposing of your old appliance

Before disposing of your old appliance, remove the fine dust filter and dispose of it with your household waste.

Electrical and electronic appliances con tain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to human health and to the environment if dis posed of with household waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with household waste.

Instead, please make use of officially designated collection and disposal points to dispose of and recycle elec trical and electronic appliances in your local community, with your dealer or with Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and to remove any lamps without des troying them, where this is possible. These must be taken to a suitable col lection point where they can be handed in free of charge. Please ensure that your old appliance poses no risk to chil dren while being stored for disposal.

Sustainability and environmental protection

Disposing of old batteries

In many cases, electrical and electronic appliances contain batteries which must not be disposed of with household waste after use. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and take them to a suitable collection point (e.g. retailer) where they can be handed in free of charge. Insulate the metal contacts with adhesive tape to prevent short circuits. Batteries may contain substances which can be haz ardous to human health and the envir onment.

The labelling on the battery will provide further information. For example, batter ies containing lithium are marked “Li ion”. The bin symbol with a cross through it means that the batteries must not be disposed of in household waste. We are also required to inform you that a bin with a cross through it which also has one or more chemical symbols on it indicates that the battery contains lead (Pb), cadmium (Cd) and/ or mercury (Hg).

Old batteries contain valuable raw materials which can be recycled. Disposing of batteries separately makes them easier to handle and recycle.

Illustrations

The illustrations referred to in the text are shown on the fold-out pages at the end of these operating instructions.

Commissioning

Assembling the vacuum cleaner (Fig. 01)

• Assemble the vacuum cleaner. 

Connecting the PowerUnit and the suction tube (Fig. 02 + 03)

• Push the PowerUnit connector into position in the suction tube until it audibly clicks into place (Fig. 02).
• Slide the sliding ring on the suction tube down to separate the individual sections from each other (Fig. 03).

Connecting the suction tube and the electrobrush (Fig. 04 + 05)

• Push the suction tube connector into the electrobrush from above until it audibly clicks into place (Fig. 04).
• Slide the sliding ring on the electro brush down to separate the individual sections from each other (Fig. 05).

General battery information

The rechargeable battery is supplied not fully charged.

Charge the battery completely before using it for the first time. Allow approximately 3.5 hours for this.

Once the battery is fully charged, the battery charging state indicator at the top of the Power Unit switches off to conserve energy.

The maximum charging capacity is only achieved once the battery has been charged and run down approx. five times.

A full charge provides enough power for 17 minutes if the vacuum cleaner is used in its fully assembled state.

However, if you use the PowerUnit solo (see “Operation” – “Using the PowerUnit solo”), you can vacuum for up to 55 minutes at a time.

The running time depends on the se lected power level, the flooring and how the vacuum cleaner is used, as well as on the degree of soiling of the filter system.

Charging the battery (without wall mounting) (Fig. 06)

You can charge the battery directly.

Before charging the battery for the first time, you must read the information in “Commissioning” – “General battery information”.

• Plug the charging plug of the supplied charging cable into the charging socket on the bottom at the rear of the PowerUnit.
• Plug the charger into a power socket. The charging process will start. 

You can read more about this in “Bat tery charging state indicator (while charging)”.

Charging the battery (with wall mount ing)

You will need a suitable location near a free power socket for mounting the ap pliance on the wall.

Depending on the model, the scope of delivery of your vacuum cleaner includes one of the following wall brackets.

Standard wall bracket (Fig. 07)  

Speed Lock wall bracket (Fig. 08)  

Before charging the battery for the first time, you must read the information in “Commissioning” – “General battery information”.

Screwing the wall bracket to the wall (Fig. 09, 10 + 11)

2 plugs and 2 T20 TORX screws are supplied for attaching the wall bracket. You will also need a battery-operated screwdriver or a drill (with a drilling dia meter of 6 mm).

Depending on the wall bracket, select a distance of 106 cm (standard wall bracket) or 96 cm (SpeedLock wall bracket) between the bottom edge of the wall bracket and the floor (Fig. 09).

You will need a suitable location near a free power socket for mounting the appliance on the wall.

Be careful not to damage any cables laid in the wall.

• Attach the standard wall bracket (Fig. 10) or the mounting plate of the SpeedLock wall bracket (Fig. 11) to the wall.

Attaching the charging cable to the standard wall bracket (Fig. 12 + 13)

• Push the charging plug of the char ging cable through the wall bracket from below.
• Plug the charging plug into the plug holder and press it in firmly (Fig. 12).
• Slide the cover down into the wall bracket from above until it audibly clicks into place (Fig. 13).

The charging cable is held securely in the wall bracket.

• Place the vacuum cleaner into the wall bracket from above (Fig. 07).
• Plug the charger into the power socket.

The charging process will start.

Attaching the charging cable to the SpeedLock wall bracket

(Fig. 14, 15 + 16)

A cable guide is located on the rear of the wall bracket.

• Plug the charging plug of the charging cable firmly into the socket (left part of the image).
• Lay the charging cable in its guide (right part of the image) (Fig. 14).
• Push the wall bracket down into the mounting plate from above until it audibly clicks into place (Fig. 15).

The charging cable is held securely in the wall bracket.

• Place the vacuum cleaner into the wall bracket making sure it fits prop erly (Fig. 16).
• Plug the charger into the power socket.

The charging process will start.

Battery charging state indicator (while charging) (Fig. 17)

The battery charging state is displayed on the top of the PowerUnit.

Charging capacity Display
Minimum charging
capacity
Left indicator
lights up
Increasing charging
capacity
Left indicator
lights up; middle
light flashes
Charging capacity
increasing further
Left and middle
indicators light up;
right indicator
flashes
Charged capacity
approx. 91–99 %
Left, middle and
right indicators
light up
100 % Switches off

Once the battery is fully charged, the
battery charging state indicator
switches off to conserve energy.
If the battery has not been used for a
long time and has run down, it will
switch to safe mode. As a result, the
battery charging state indicator will
only respond after approximately 30–
60 minutes.
Battery charging state indicator (while
in use) (Fig. 17)
The battery charging state is displayed
on the top of the PowerUnit.
Charging capacity Display
Maximum charging
capacity
All indicators
light up
Decreasing charging
capacity
Two indicators
light up
Charging capacity
decreasing further
One indicator
lights up
Minimum charging
capacity
One indicator
flashes

Using the supplied accessories

(Fig. 18)

Miele offers a range of suitable ac cessories for many special applica tions (see “Optional accessories”).

1. Dusting brush
   Accessory for vacuuming skirting boards, carved furniture or ornaments.

2. Crevice nozzle
   Accessory for cleaning in folds, crevices or corners.

3. Upholstery nozzle
   Accessory for cleaning upholstery,
   mattresses and cushions.

Once the battery is fully charged, the battery charging state indicator switches off to conserve energy.

If the battery has not been used for a long time and has run down, it will switch to safe mode. As a result, the battery charging state indicator will only respond after approximately 30– 60 minutes.

Accessories holder for the suction tube (Fig. 19)

This accessories holder allows you to carry around 2 accessories from the three-piece accessory set while you va cuum.

MultiFloor electrobrush (HX-EB 20) (Fig. 20)

Follow the flooring manufacturer’s cleaning and care instructions.

Damage caused by trapped material.
Risk of the flooring getting scratched. Make sure that there is no coarse dirt or debris trapped in the bottom of the electrobrush, e.g. shards of glass or stones.

The electrobrush can be used for daily cleaning of carpets, rugs and hard floors.

Tip: The suction tube is not a convenient option for cleaning carpeted stairs.

Tip: If you ever need to vacuum up substantial amounts of coarse dirt or debris, use the PowerUnit solo configuration concept (see “Operation” – “Us ing the PowerUnit solo”).

Electro Compact handheld brush (HX-EC 20) (Fig. 21)

(depending on the model)

Follow the flooring manufacturer’s cleaning and care instructions.

Damage caused by trapped ma terial.
Risk of the flooring getting scratched. Make sure that there is no coarse dirt or debris trapped in the bottom of the handheld brush, e.g. shards of glass or stones.

The handheld brush is particularly suit able for intensive cleaning of upholstery and car seats.

For optimum cleaning results on up holstery, use the upholstery nozzle.

Tip: The suction tube is not a conveni ent option for cleaning upholstery or car seats.

AllFloor floorbrush (HX-AF 20) (Fig. 22)

(depending on the model)

Follow the flooring manufacturer’s cleaning and care instructions.

This flat and light floor brush is particularly suitable for cleaning underneath very low furniture.

Universal brush (HX-UB) (Fig. 23) (depending on the model)

For gentle vacuuming of books, shelves or similar.

Extendable flexible XL crevice nozzle (HX-CNXL) (Fig. 24)

(depending on the model)

Can reach 60 cm for cleaning hard-to reach areas.

Hose extension (HX-FSH 20) (Fig. 25) (depending on the model)

The hose extension can be extended to a maximum length of 120 cm. It can be extended further using the extendable flexible crevice nozzle.

Operation

Removing the vacuum cleaner from the standard wall bracket (Fig. 26)

• Remove the vacuum cleaner from the wall bracket by pulling it upwards.

Removing the vacuum cleaner from the SpeedLock wall bracket (Fig. 27 + 28)

• Remove the vacuum cleaner from the wall bracket by pulling it forwards (Fig. 27).

The SpeedLock wall bracket offers the option of using the PowerUnit con veniently as a PowerUnit solo, without having to release it manually from the suction tube.

• Pull the PowerUnit upwards out of the wall bracket guide (Fig. 28).

The suction tube and the electrobrush stay in the wall bracket.

Switching on and off (Fig. 29)

• If you have charged the battery directly, pull the charging plug out of the charging socket on the bottom on the rear of the PowerUnit.

For the best possible cleaning results, always start the Comfort Clean self cleaning function before switching on the vacuum cleaner (see “Cleaning and care” – “Activating the ComfortClean self-cleaning function”).

• Press the upper button on the handle 1.

The vacuum cleaner will switch on using the lowest power level.

Increasing the suction power (Fig. 30)

• Press the lower button on the handle. 

The higher power level is selected and the LED lights up.

Press the button again to return to the lower power level.

Using the PowerUnit solo (Fig. 31)

The PowerUnit can be used on its own without the suction tube and electro brush as a quick way of vacuuming up crumbs and fluff in specific areas.

Tip: This configuration is particularly suitable when using the three-piece ac cessory set (see “Using the supplied ac cessories”).

Cleaning and care

Risk of injury caused by rotating roller brush.

You can injure yourself on the rotating roller brush.

Always switch the vacuum cleaner off before cleaning and caring for it. Use the On/Off switch on the handle to do this.

Filter system (Fig. 32)

1. Screw cap
2. Fine dust filter
3. Dust container
4. Pre-filter
5. Dust container flap

Activating the Comfort Clean self cleaning function (Fig. 33)

Always run the interim cleaning function for the fine dust filter before emptying the dust container. You should also run it whenever the suction power begins to drop.

This enables the vacuum cleaner to achieve the very best cleaning performance again straight away.

•  Turn the screw cap 3 times by 180°. 

When turning the cap, you will hear a noise, which is a normal part of how the ComfortClean self-cleaning function works.

Emptying the dust container (Fig. 34)

Empty the dust container at the latest when the dust has reached the Max. marking on the dust container.

Provided that no prohibited sub stances are present, the contents of the dust container can be disposed of with normal household waste.

• Hold the dust container close to the bin to prevent dust from billowing out.
• Press the release button on the bot tom of the dust container.

The flap will open and the dust will fall out.

If dust balls, hair or coarse debris do not fall out, remove the pre-filter by pulling it downwards (see the following section: “Cleaning the dust container and pre-filter”).

• Close the dust container flap, making sure it clicks into place.

Cleaning the dust container and pre filter (Fig. 35, 36 + 37)

Clean the dust container and pre-filter as required.

• Empty the dust container over a bin.
• Remove the pre-filter by pulling it downwards (Fig. 35).
• Risk of damage caused by incorrect cleaning.

The pre-filter can become damaged and be less effective as a result. Do not clean the pre-filter with water. Do not use pointed or sharp-edged objects to clean the filter.

• Clean the dust container and pre-filter with a dry cloth or with a cleaning tool which is located on the side of the PowerUnit (Fig. 36).
• Reinsert the cleaned pre-filter into the cleaned dust container as far as it will go (Fig. 37).
• Close the dust container flap, making sure it clicks into place.

Cleaning the fine dust filter (Fig. 33 + 38)

Clean the fine dust filter thoroughly at least once every 3 months outside the PowerUnit.

Risk of damage caused by incorrect cleaning.
The fine dust filter can become dam aged and be less effective as a result. Do not clean the fine dust filter with water and avoid cleaning the inside. Do not use pointed or sharp-edged objects to clean the filter. Do not brush the fine dust filter (not even with the cleaning tool supplied).

• Press both release buttons at the side of the fine dust filter lid and remove the fine dust filter by pulling it up wards (Fig. 38).
• Hold the fine dust filter over a bin.
• Take hold of the black section of the fine dust filter underneath the screw cap and turn the screw cap 10 times through 180° (Fig. 33).

When turning the cap, you will hear a noise, which is a normal part of how the ComfortClean self-cleaning function works.

• Empty the fine dust filter by carefully tapping the lower edge.
• Turn the fine dust filter slightly while you do this to free the dirt from all of the crevices.
• Refit the cleaned fine dust filter into the PowerUnit, making sure it clicks into position.

To continue achieving the best pos sible cleaning results, replace the fine dust filter (HX-FDF 20) with a new one after approx. 3 years.

Cleaning the electrobrush/handheld brush (depending on the model) (Fig.

• Disconnect the electrobrush/hand held brush from the vacuum cleaner (Fig. 05).
• Place the electrobrush/handheld brush upside down on a level, clean surface.
• Cut any threads or hairs that have wound themselves around the roller brush with a pair of scissors. To guide the scissors, there are two guide tracks on the roller brush (Fig. 39).

Then run the vacuum cleaner to vacuum up the cut threads and hairs.

If the small running wheels are very heavily soiled or blocked, you can re move them for easier cleaning (not possible in the case of the handheld brush). To remove them, use a flat head screwdriver.

Removing the roller brush from the electrobrush (Fig. 40)

You can take the roller brush out of the electrobrush in order to remove stub born soiling and clean the inside of the electrobrush.

1 Turn the arrow on the handle on the side of the electrobrush to the symbol.

The roller brush is released.

2 Remove the roller brush.  

• Clean the roller brush and remove any stubborn dirt inside the electrobrush.

If there is heavy soiling between the handle and the roller brush, you can re lease the handle.

3 Pull lightly on the handle until it is re leased.

• Remove the soiling.
• Lock the cleaned handle back into the roller brush.
• Push the roller brush as far as it will go into the electrobrush until it is in position.
• Lock the roller brush. 

Removing the roller brush from the handheld brush (depending on the

model) (Fig. 41)

You can take the roller brush out of the handheld brush in order to remove stub born soiling and clean the inside of the handheld brush.

1 Release the roller brush using a coin.
2 Remove the roller brush.

• Clean the roller brush and remove any stubborn dirt inside the handheld brush.
• Reassemble the handheld brush in re verse order.

Replacing the battery (Fig. 42 + 43)

An original Miele AP10/AP11 lithium-ion rechargeable battery is required.

Follow the instructions regarding the handling and disposal of rechargeable batteries found in the following sec tions: “Warning and safety notes”, “Sustainability and environmental pro tection” and “Commissioning” (“Gen eral battery information”).

• Remove the fine dust filter from the PowerUnit (Fig. 38).
• Use a flat-head screwdriver to care fully release the battery compartment cover (Fig. 42).
• Carefully release the plug and replace the battery (Fig. 43).
• Reinsert the plug, making sure that it fits properly.
• Close the battery compartment and reinsert the fine dust filter into the PowerUnit, making sure it clicks into position.

Caring for the vacuum cleaner and accessories

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Always switch the vacuum cleaner off before caring for it. Use the On/ Off switch on the handle to do this.

Risk of electric shock from mains voltage.
If moisture gets into the charger, there is a risk of electric shock. Do not let the charger get wet.

Follow the special cleaning instruc tions for the pre-filter, fine dust filter and dust container in the “Cleaning and care” section.

The vacuum cleaner and all plastic ac cessories should be cleaned with a commercially available cleaner suitable for plastic.

Damage due to unsuitable clean ing agents.
All surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour all surfaces.
Do not use abrasive cleaning agents, glass cleaning agents, all-purpose cleaners or oil-based care products.

Troubleshooting

Many malfunctions and faults that can occur in daily operation can be easily remedied. You can save time and money in many cases, as you do not need to call the Miele Customer Service Department.

Information to help you remedy faults yourself can be found at www.miele.com/ service.

The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.

Risk of injury caused by rotating roller brush.
You can injure yourself on the rotating roller brush.
Switch the vacuum cleaner off before dealing with any problems. Use the On/ Off switch on the handle to do this.

Problem

|

Cause and remedy

---|---

Battery charging state indicator when switch ing on: left and middle indicators flash rapidly.

|

Temperature fault

 Wait for approximately 30 minutes before switch ing the vacuum cleaner back on again.

Battery charging state indicator when charging: right and middle indicat ors flash rapidly

|

Battery errors

 If you are charging the battery without a wall mounting, pull the charging plug out of the char ging socket on the rear of the PowerUnit.

 Remove the vacuum cleaner from the wall bracket if you are charging the battery in the wall bracket. (Fig. 26 + 28).

 Wait approx. 5 minutes before continuing to charge the battery.

It is essential to take prescribed ambient temperat ures into account when charging and changing the battery; see “Warning and safety notes”.

Problem

|

Cause and remedy

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LED on the handle is flashing.

|

“Battery is discharged” fault

 Charge the battery (see “Commissioning” – “Gen eral battery information” and “Charging the bat tery”).

Internal system error

 Check the vacuum cleaner airways for any block ages.

 Clean the dust container, pre-filter and fine dust fil ter (see “Cleaning and care”).

 Wait for approximately 30 minutes before switch ing the vacuum cleaner back on again.

The vacuum cleaner does not start when it is switched on.

|

The rechargeable battery is not sufficiently charged.  Charge the battery (see “Commissioning” – “Gen eral battery information” and “Charging the bat tery”).

An original Miele battery has not been inserted.  Insert an original Miele AP10/AP11 lithium-ion re chargeable battery.

The charging plug is still plugged in.

 If you are charging the battery without a wall mounting, pull the charging plug out of the char ging socket on the rear of the PowerUnit.

 Remove the vacuum cleaner from the wall bracket if you are charging the battery in the wall bracket.

The cleaning perform ance is poor.

The battery life is de creasing.

|

The dust container is full.

 Empty the dust container (see “Cleaning and care” – “Emptying the dust container”).

The dust container/pre-filter is dirty.

 Clean the dust container and the pre-filter (see “Cleaning and care” – “Cleaning the dust container and pre-filter”).

The fine dust filter is dirty.

 Run the interim cleaning function for the fine dust filter (see “Cleaning and care” – “Activating the ComfortClean self-cleaning function”).

 Clean the fine dust filter (see “Cleaning and care” – “Cleaning the fine dust filter”).

The electrobrush is dirty/blocked.

Problem

|

Cause and remedy

---|---

|

 Clean the electrobrush (see “Cleaning and care” – “Cleaning the electrobrush” and “Removing the roller brush from the electrobrush”).

The airways are blocked.

 Clean all the airways.

The fine dust filter is worn.

 Insert a new fine dust filter.

The operating noise is changing during vacu uming.

|

The airways are soiled.

 Clean all the airways.

The electrobrush power rating is automatically set to the optimum level based on the type of flooring.  The noise is not unusual – the vacuum cleaner is functioning normally.

The electrobrush

switches itself off.

|

The electrobrush is overloaded – this can happen on surfaces like deep-pile carpet.

 Switch the vacuum cleaner off and on again. Use the On/Off switch on the handle to do this.

The roller brush is not rotating.

|

The roller brush is dirty.

 Clean the roller brush (see “Cleaning and care” – “Cleaning the electrobrush” and “Removing the roller brush from the electrobrush”).

Service

Information to help you rectify faults yourself and about Miele spare parts can be found at www.miele.com/ser vice.

Contact in case of malfunction

In the event of any faults which you can not remedy yourself, please contact your Miele Dealer or Miele Service.

Contact information for Miele Service can be found at the end of this docu ment.

Please note that telephone calls may be monitored and recorded for training pur poses and that a call-out charge will be applied to service visits where the problem could have been resolved as de scribed in this booklet.

Warranty

For information on the appliance war ranty specific to your country please contact Miele. See back cover for ad dress.

In the UK, your appliance warranty is valid for 2 years from the date of pur chase. However, you must activate your cover by calling 0330 160 6640 or re gistering online at www.miele.co.uk.

Optional accessories

Follow the flooring manufacturer’s cleaning and care instructions.

We recommend using only genuine Miele accessories bearing the Miele logo on the packaging. Only these will guarantee the optimum suction power of your vacuum cleaner and the best possible cleaning results.

Please note that faults and damage caused by use of accessories which do not bear the Miele logo on the pack aging are not covered by the vacuum cleaner warranty.

3D4U  

With 3D4U, Miele offers free accessor ies to download for your 3D printer (www.miele.com, Service, 3D4U).

Purchasing accessories

You can order genuine Miele accessor ies from the Miele online shop, Miele Customer Service or your Miele dealer.

You can identify genuine Miele ac cessories by the Miele logo on the pack aging.

Certain models are supplied with one or more of the following accessories as standard.

Electro Compact handheld brush (HX-EC 20)

For intensive cleaning of car seats and carpeted stairs.

Hardfloor Care soft roller

(HX-HCT 20)

For cleaning delicate hard floors.

Insert the Hardfloor Care soft roller into the electrobrush instead of the roller brush fitted as standard (see “Cleaning and care” – “Removing the roller brush from the electrobrush”).

AllFloor floorbrush (HX-AF 20)

Flat floorbrush for cleaning underneath very low furniture. It is also quiet, light and stands out due to its very good pick-up of coarse dirt.

Universal brush (HX-UB)

For gentle vacuuming of books, shelves or similar.

Extendable flexible XL crevice nozzle (HX-CNXL)

The flexible crevice nozzle can reach 60 cm for cleaning hard-to-reach areas.

Hose extension (HX-FSH 20)

For increasing the vacuuming radius by maximum 120 cm.

References

• Willkommen bei Miele - Immer besser
• Welcome to Miele Australia - Immer Besser
• Home
• Home
• Service
• Willkommen bei Miele - Immer besser
• Miele Shop | Elettrodomestici smart, da incasso e libero
• Miele Service | Registrazione prodotto | Miele Club
• Welkom bij Miele – Immer besser

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