BG SyncEV EVWC2S22GR Wall Charger 2 Smart Installation Guide
- June 1, 2024
- BG SYNCEV
Table of Contents
- Introduction
- Safety information
- Earthing requirements
- Isolation and switching for safety and maintenance
- Installation requirements
- Electrical Installation
- Troubleshooting
- Domestic Commissioning
- Technical information
- Technical data
- Technical support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Wall Charger 2
Installation Guide
22kW SOCKET THREE PHASE :
EVWC2S22GR (22KW / WI-FI / LAN / RFID)
EVWC2S22GGR (22KW / WI-FI / LAN / 4G / RFID)
Introduction
This guide is intended for use by competent electrical installers to explain
basic requirements and options to be considered when installing a BG SyncEV
charger.
The unit is designed for installations inside or outside, the advanced safety
technology we have built into the unit ensures its safe usage.
This guide provides information to assist when installing the EVWC2Sx chargers
and should not be used with other EV chargers.
Box contents
- EV charger
- Decorative fascia
- Installation template & quick start guide
- Accessories pack containing:
» Power connector
» Cord grip and screws
» M25 gland
» 25mm blind grommet
» Bonded sealing washers
» Assembly screws
» Anti-tamper bit
» x1 RFID Key fob (Additional key fobs can be ordered using the code EVXRFIDFOB-01)
» Note – x3 EVA120CT1 CT clamps are required for load management – not included
Tools required
Hex bit holder, PZ2 screwdriver, suitable drill bit and fixings
Safety information
Warning: The supplied BG SyncEV charger is manufactured to be safe without
risk provide they are installed correctly, used, and maintained in accordance
with the manufacturers recommendations and installed by a competent electrical
installer in accordance with national and local regulations and legislation
applicable at the time of installation, e.g. BS7671:2018 amendment 2.
The EV charger should be connected to a three phase (for up to 22kW charging)
400V/415V nominal AC supply.
The supply should run from a dedicated 40A circuit breaker. We recommend the
use of a Type B curve circuit breakers. The EV charger features an integral
30mA type-A RCD with 6mA DC leakage detection and therefore an external RCD is
not usually required:
- For cables without earthed metallic covering installed in walls or partitions at a depth of less than 50mm and also within walls and partitions with metal parts, and not protected by steel conduit or similar then RCD protection is required.
- If the cable is clipped directly to the surface of a wall and does not pass through a wall or partition to the EV charger then a standard B type 40A MCB may be installed into the Consumer unit, however RCD protection may be required for other reasons such as if it forms part of a TT system and the earth fault loop impedance values cannot be met.
This will be in compliance with the current BS7671 Amendment 2 Wiring Regulations.
To conform with BS 7671, on occasions a four pole MCB/RCD or other means of isolation may be required.
Important note: A DC Leakage fault in the vehicle may “blind” a type “AC” RCD and render it ineffective, never feed any EVSE From an upstream Type “AC” RCD.
Earthing requirements
The supplied EV charger features an on-board safety monitoring system to
detect low or high voltage supplies and potential earth-neutral faults, this
in accordance with regulation 722.411.4.1 (iv) of BS7671 2018. If such a
condition is encountered the charge cycle is ended or prevented and the EV
charger indicator flashes red and effectively becomes a double insulated
(class II) device. The vehicle becomes isolated in accordance with Regulation
543.3.3.101(ii) from incoming supply and poses no risk to touch. This feature
removes the requirement for an earth electrode where it may be ineffective or
introduce further risk.
The EV charger may be connected directly to a TN-C-S (PME) earthing system
without any special arrangements. It remains the responsibility of the
installer to conduct a risk assessment of the immediate area to a range of 10
meters (equipotential zone) to ensure no other conductive metal fixings pose
risks (mixture of TT/TN-S and TN-C-S), this is important where cable length
may enable charging inside or outside of a building/garage where the vehicle
is within touch distance.
Where certain conditions dictate an earth electrode must be used it shall be
independent from the distributors earth system with no direct interconnection
(the incoming supply SWA protective earth should be isolated from the housing
and/ or earth electrode). The electrical installer shall install a suitable
electrode complete with termination housing and covers where appropriate,
warning labels should be visible and close to the unconnected SWA protective
earth, e.g. inside the charger.
The earth connection shall be made from the electrode to the charger via
copper conductor earth wire of an appropriate CSA for the installation. The
earth wire shall be installed in conduit where there is a risk of mechanical
damage or UV exposure. Recommended Earth electrode impedance to be <100 ohms.
Surge protection
Guidance on requirements for surge protection devices given In BS7671:
section 443.
The EV charger is protected against transient over voltages (+/-2kV Line-Earth
and +/-1kV LineLine as a requirement of EN 61000-6-1), a direct lightning
strike carries a current of 30~ 200kA the EV charger’s internal protection
would provide little or no protection in such an event, likewise nor would an
SPD rated less than 30kA.
If life support equipment or business operations could be affected by a
lightning strike central SPD protection is advised if it does not already
exist.
The guidance on risk calculation in section 443.5 of BS7671 in most cases is
not possible due to unknown location of any SPD already fitted, length of
cables to calculate LP etc, it is therefore recommended a common sense
approach is used on choice of SPD (or if required).
Isolation and switching for safety and maintenance
To ensure the EV charger can be “turned off” to enhance security and enable
maintenance activities, a four pole isolator (or DP RCD or RCBO) suitably
rated must be installed within the customer’s property.
An isolator switch is a mandatory requirement for “new builds”, but optional
for existing dwellings (at customer’s request), the switch should be mounted
between 500mm and 1500mm above finished floor level to comply with
regulations.
The switch should be rated at 45 Amps. All installations must comply to
BS7671: 2018.
Installation requirements
The EV charger is suitable for installation inside and outside on a solid wall
or structure.
The installer should consult with the building owner to establish their
preferred installation location. This should take into consideration the
length of charging cable and risk of vehicle impact etc.
It is recommended the charger is installed at a height of 500mm-1500mm as per
building regulations BS8300:2018.
If no suitable permanent structure is available, the EV charger can be mounted
to a stand.
We recommend of the BG SyncEV stand, EVASTAND12S (single) or EVASTAND12T
(twin). Ensure suitable fixings are used depending on the mounting surface. To
avoid unnecessary dust inside the enclosure, it is recommended to use the
included fixing hole template drill the surface, before fitting the enclosure.
Ensure installation wall has been checked for electric cabling or pipework
with a suitable detector.
NOTE: if any groundworks are required e.g. cable trenching or earth
electrode fitment, it is advisable to check if underground services could be
present before commencement. Plans may be available at:
www.linesearchbeforeudig.co.uk (free
to domestic users).
The EV charger is suitable for bottom or rear cable entry, if using rear cable
entry ensure the included 25mm rubber grommet is used to maintain the IP
rating.
If using SWA cable the included 25mm compression gland is NOT suitable, an
alternative gland will be required. When using SWA please supply the charger
from the bottom left cable entry point.
A maximum hole size of 32mm is acceptable at this location. Its advisable to
earth the SWA armouring at the supply end of the cable.
Do not drill alternative cable entries into the charger housing, except
marked cable entry location for rear or bottom entry.
We recommend using BG SyncEV Power & Data Combined cable on installs that
require a CT clamp to use the chargers dynamic load management capabilities.
All of the cables that are to be connected in to the supply connector should
have their insulation striped back 18-20mm. Connectors supplied are suitable
for cables of 4-10mm².
Load balancing
If load balancing is required, three CT clamps will be required for correct
balancing on three phase power. We suggest the use of BG SyncEV CT clamps,
EVA120CT1 (Not supplied).
These should be fitted around the incoming power to the main fuse and the
correct max load A) to be entered during setup and installation steps.
External Mid Metering – RS485
If using an external Mid Meter connected via a RS485 connection the Dip
switches need to be set. Dip 2 Up/On is required for external Mid Meter use.
Final Electrical testing
To meet the BS7671:2018 (18th edition) requirements for testing of an
electrical installation, the following tests and checks shall be performed by
a competent electrical installer before during and after a BG SyncEV charger
is installed:
- A visual inspection of the installation including the existing electrical installation.
- Verification of the characteristics of the electrical supply at the origin of the installation to confirm the supply is suitable for the additional load.
- A test to confirm the continuity of the circuit protective conductors.
- A test to confirm the integrity of the circuit insulation resistance.
- A test to confirm the polarity of the installation is correct.
- Where applicable a test to confirm the earth electrode resistance is within acceptable tolerances. (or)
- An earth loop impedance test.
- A test of the mechanical operation of residual current devices (RCD’s).
- A test to confirm the operation of residual current devices (RCD’s) is within stipulated time scales (at the rated current and at five times the rated current operating current).
- A test or calculated measurement of the prospective fault current.
- A verification of the functional operation of the EV charger.
- An electrical installation certificate must be completed.
Ensure electrical testing is done before EV charger commissioning and network
setup is performed.
For this testing, the Charger can be set to “Plug and Charge” Mode in the
installation App.
Electrical Installation
Isolate the power
Use the included hole template to drill fixing holesDrill base for required cable entry.
Suitable for 16-32mm hole size.
If using rear entry, ensure included 25mm grommet is used Ensure the supplied washers are used to maintain IP rating Ensure
correct polarity when making incoming power connections
pin plug:
N – Blue
E – Yellow/Green
L1 – Brown
L2 – Black
L3 – Grey Ensure supplied cord grip is fitted on incoming power cable if using
bottom cable entry location Ensure Power connector is fully inserted then
slide clip to secure For dynamic load balancing, insert wires into the small
connector
If using external 485 meter, then dip switch 2 needs to be changed to ‘On’
| 1| 2| 3| 4| 5
---|---|---|---|---|---
+| 485A| PV| CT PH1+| CT PH2 +| CT PH3 +
‒| 485B| PV| CT PH1-| CT PH2-| CT PH3 –
Plug connector into PCB, ensure correct polarity Fix charger to the base ensuring correct torque settings Snap front cover trim into place Fit locking screw to secure cover
Troubleshooting
For further information, or to refer to our FAQs, please visit our website:
www.syncev.co.uk
The status of the EV charger can be identified by referencing the colour shown
on the LED indicator:
- Solid Blue – Standby – Charger has power and is connected to the network. Or, if in ‘plug and charge’ mode is not connected to the network, is ready to charge.
- Flashing BLUE – Charger is connected but not charging, awaiting confirmation of charge in APP or scheduled start time
- Solid Dark Green – Charger is active and Charging
- Solid Yellow – Charger is offline from network, check local network is active and Wi-Fi is working on the 2.4Ghz band
- Flashing Red – Indicates the charger is in fault mode and has stopped charging for users safety
Potential causes:
- Internal RCD has tripped
- Vehicle fault
- Under or over suitable charging voltage
Remove connection to the vehicle and reset power to the EV charger.
Commercial / Workplace / Fleet installation & commissioning
4 simple steps:
CONTACT
Email workplace@syncev.co.uk with the charge-
point owner contact details
CONNECT
Install the charge-points
CONFIGURE
Set the configurations in the BG SyncEV installer app and connect all chargers
to the internet
COMPLETE
Pass the charger details to the charge-point owner
How it works:
To streamline the process, email us before the first day of installation
with the following information:
- Model and charger ID (for every charger in the installation)
- Contact details for the charge-point owner:
- Company name
- Name of charge-point manager
- Site address
- Telephone number for charge-point manager
- Email address for charge-point manager
Our Commercial Team will contact the charge-point owner to carry out the quick
and simply Monta setup process.
By using this process we will have the back-office set up for installation
day, ensuring all chargers are immediately ready for customer use once
configured.
Domestic Commissioning
Stage 1 of 2
INSTALLER APP – Download the ‘BG SyncEV
Installer’ app by clicking this link Also available from the Installer Portal
on the syncev.co.uk website, or using the QR code opposite.
http://www.syncev.co.uk/installer-app
Upon powering the charger, the status indicator light will show Yellow. This
indicates that the charger is ready for network setup but is not yet connected
to the internet.
For Wi-Fi connection we recommend that the router is set to only 2.4GHz band
to reduce the risk of possible conflicts. Once setup the router can be
restored to both 2.4GHz & 5GHz bands.
-
Ensure Bluetooth is active on your device.
Open the BG EV Charging App and select the Charger ID Code as shown on the charger identification label. -
Then enter the password shown on the identification label.
-
Select ‘Monta’ – this is the included app. ‘EV.Energy’ and ‘SyncEV’ are alternative options (additional costs may be incurred). ‘Manual’ can be used for other alternative back offices. If unsure, choose ‘Monta’.
-
Charge Mode:
‘APP’ for smart charging via the consumer App (see next page);
‘Plug and Charge’ for non-smart charging. Use ‘Plug and Charge’ if connection to server cannot be established and car charging is required. -
Max Charger Current:
Set to max current supported by installation if less than default 32A. -
Indicator Brightness:
Adjust from 1 to 100% to change the brightness of the status indicator. -
Dynamic Load management:
If dynamic load management is required then toggle right and select Clamp Configuration. -
Home Max Current:
For load balancing this should be the same or less than the main fuse rating. EV charger will reduce its charging rate to limit the total home load to be under the limit. If the available current is under the minimum of 6A the EV charger will pause the charging session.
Press Next to save these settings. -
Check the shown electrical measurements match measured readings. This will allow checking the Load management CTs are fitted correct orientation. Press Next to continue
-
Choose between Wi-Fi, 4G and LAN.
• For Wi-Fi select the SSID network name and enter password.
• For LAN ensure that “Manually set Static IP Address” is set to OFF (unless advanced settings are required).
• For 4G the setting will have been pre-configured.
Multiple options can be selected if required, this will allow a fall-back, e.g From Wi-Fi to 4G if fitted in case of network loss. -
On LAN the charger will default to DHCP. If static IP is required for the network connection, set the option “Manually Set Static IP Address” to OFF and a manual IP address can be entered.
-
Press next to start network connection, the charger will attempt a network connection, If successful will then reboot to complete an RCD and function check.
In less than 2 minutes, the indicator should turn from Yellow to Blue to
confirm network connection.
If the charger continues to show yellow, power cycle (switch off/on at fuse
board) and reconnect via the app to check the settings are correct.
If still unable to connect to the network but need to use the charger then
change the Charge Mode to ‘Plug and Charge’ and press ‘SET’ again to re-update
settings.
If unable to establish network connection call 01952 983 940 or email:
support@syncev.co.uk
Note: The network connection from the device to the Internet is fully
encrypted and secure.
Additionally, no user data is stored on the charger.
Stage 2 of 2
-
Download the Monta smart app:
Apple app store click here
Google play store click here or search for ‘Monta EV charging’ on Apple app store or Google Play -
Using your smart-phone scan the unique Monta QR Code on the ‘Quick Start Guide’ sheet supplied with the EV Charger.
If you’re unable to use the QR, open a web browser on your smart-phone and manually type the URL on the sticker Follow the links to open the app. Follow the links to open the app. -
Open the Monta app
-
Create an account using your customers phone number or social logins (Apple/ Google/Microsoft)
-
Connect the EV charger to Monta – name the charge-point and set the location
-
Successful connection – When you reach this step, your charge-point is connected and you can use Monta to start charging
Need help with the app?
Contact Monta customer support through the app or via the website Monta.com
Need help with the charge-point?
Contact BG SyncEV technical support at:
support@syncev.co.uk or via the website at
www.syncev.co.uk 05/05/2022 16:4605/05/2022 16:46
Technical information
Environmental Protection
** This symbol is known as the “Crossedout Wheelie Bin Symbol”. When this
symbol is marked on a product or battery, it means that it should not be
disposed of with your general household waste. Some chemicals contained within
electrical/electronic products or batteries can be harmful to health and the
environment. Only dispose of electrical/electronic/battery items in separate
collection schemes, which cater for the recovery and recycling of materials
contained within.
Your co-operation is vital to ensure the success of these schemes and for the
protection of the environment.
Guarantee**
BG SyncEV products are guaranteed against faulty materials and workmanship for
a period of 3 years from date of delivery: products will be repaired or (at BG
SyncEV’s discretion) replacements will be supplied or (at BG SyncEV’s
discretion) a credit note will be issued.
This guarantee is subject to BG SyncEV’s conditions of sale and in particular
to the following conditions being met:
- Notification of any defect is given to BG SyncEV as soon as reasonably practicable after becoming apparent, and the products then returned to BG SyncEV.
- The products have only been operated under normal operating conditions and have only been subject to normal use.
- No work (other than normal and proper maintenance) has been carried out to the products without BG SyncEV’s prior written consent.
- The products have been assembled, or incorporated into other goods, by a qualified and recognised electrician and only in accordance with any instructions issued by BG SyncEV.
- The defect has not arisen from an item manufactured or supplied by a person other than BG SyncEV.
- 3 year warranty as standard, optional product registration can be completed on the BG SyncEV website.
Follow this link to visit our Warranty web-page
Technical data
CODES :| EVWC2S22GR (22KW / WI-FI / LAN / RFID) EVWC2S22GGR (22KW / WI-FI /
LAN / 4G / RFID)
---|---
TYPE :| SOCKETED
SOCKET / PLUG :| TYPE 2 SOCKET WITH AUTO LOCK
KW :| THREE PHASE : 22KW 32A MODE 3*
MIN CHARGE CURRENT :| CONFIGURABLE, 6 – 32A
ELECTRICAL INPUT :| THREE PHASE : 400-415V, 50-60Hz
COLOUR :| BASE & BODY RAL 9005 (BLACK) TRIM – RAL 7016 (ANTHRACITE GREY)
OPTIONAL COLOURED TRIMS AVAILABLE AS ACCESSORIES
CABLE MANAGEMENT :| BUILT IN CABLE WRAP
PEN PROTECTION :| YES, IN-BUILT EARTH DISCONNECTION
EARTH ROD :| NOT REQUIRED
RCD PROTECTION :| YES, 6mA DC, 30mA AC TYPE-A, IN-BUILT
OVERLOAD AND FAULT PROTECTION :| OVER CURRENT AND FAULT PROTECTION
ELECTRICAL CLASS :| CLASS 1, HOUSING CLASS 2
CONSUMER UNIT REQUIREMENTS :| 40A MCB OR 30mA TYPE-A RCD (DEPENDENT ON CABLE
TYPE &/OR ROUTE)
LOAD BALANCING :| THREE PHASE : 22KW 32A MODE 3 VARIANTS REQUIRE 3x EVA120CT1
LOAD MANAGEMENT KITS (NOT SUPPLIED)
METER ACCURACY :| 2% CLASS C EQUIVALENT INTERNAL METER WITH OPTION FOR
CONNECTION TO EXTERNAL RS485 MODBUS METER
TERMINALS :| COMBI SCREW FIRST FIX PLUG CONNECTOR
INDICATOR :| RGB LED AND BUZZER
---|---
INDICATOR MODES :| BLUE – STANDBY, FLASHING BLUE – PREPARING, GREEN –
CHARGING, YELLOW – NO NETWORK, RED – ERROR
HOUSING :| UV STABILISED POLYCARBONATE
WALL FIXING :| 4 POINT WITH HORIZONTAL AND VERTICAL ADJUSTMENT, SUPPLIED
FIXING HOLE TEMPLATE. FIXING HOLE CENTRES : 110 HORIZONTAL, 145 VERTICAL (MM)
IP / IK RATING :| IP55 / IK10
SOC MODULE :| AI ESP32-S SOC
WI-FI & ETHERNET :| 2.4Ghz 802.11 B/G/N & RJ45
WI-FI SECURITY :| WPA/WPA2/WPA2-ENTERPRISE/WPS
BLUETOOTH :| 4.2 BR/EDR and BLE
CONNECTION PROTOCOL :| OCPP 1.6J
4G DATA :| MODEL SPECIFIC 3 YEARS INCLUDED, WHEN USED WITH MONTA (ON THE
INCLUDED PACKAGE). TOP-UP ONLINE TO CONTINUE SERVICE AFTER 3 YEARS
APP :| POWERED BY MONTA
OPERATING TEMP :| -25 TO +40°C
SOFTWARE & FIRMWARE UPDATE :| OVER-THE-AIR
WARRANTY :| 3 YEARS
STANDARDS & APPROVALS :| IEC61851-1, IEC61439-7, IEC 62955, IC 61851-21-2, BS
EN62196, EN301 511, EN
301 908-1/2/13, EN 301 489-3, EN 300 330, EMC COMPLIANT, CE, UKCA, THE
ELECTRIC VEHICLES (SMART CHARGE POINTS) REGULATIONS 2021 INCLUDING SCHEDULE 1
SUPPLIED ACCESSORIES :| 5x BASE FIXING WASHERS, 5x ASSEMBLY LID BOLTS, 1x
BLANKING PLUG AND 1x 25MM COMPRESSION GLAND, USER-SIDE CONNECTOR, CORD GRIP
AND 2x CORD GRIP ASSEMBLY SCREWS
---|---
DIMENSIONS (MM) :| 305 (H) x 201 (W) x 115 (D)
ADDITIONAL :| ANTI TAMPER DETECTION – 2 LAYER PROTECTION, BLUETOOTH TO
BLUETOOTH COMMISSIONING
ACCESSORIES :| SINGLE CHARGER STAND (EVASTAND12S) TWIN CHARGER STAND
(EVASTAND12T) LOAD MANAGEMENT KIT (EVA120CT1) CHARGING CABLES COLOURED TRIMS
(VARIOUS OPTIONS, SEE SYNCEV.CO.UK)
- Requires a 3-phase electrical supply. 22kW AC charging rates are vehicle dependent, check with manufacturer
† Output may reduce in extreme temperatures to protect the charger and connected vehicle
Technical support
Need help with the app?
Contact Monta customer support through the app or via the website
Monta.com
Need help with the charge-point?
Contact BG SyncEV technical support at: support@syncev.co.uk
or via the website at
www.syncev.co.uk
BG SyncEV is a trading name of Luceco PLC.
Luceco PLC – Stafford Park 1, Telford, TF3 3BD,
England
(EU) Luceco SE – C/ Bobinadora 1-5, 08302
Mataro, Spain
syncev.co.uk
EVWC2S22GR EVWC2S22GGR V2 0623 GJW
References
- Monta: A platform built to EV better
- BG SyncEV - Homepage
- BG SyncEV - Homepage
- BG SyncEV Installer - Apps on Google Play
- Help Center – Monta
- BG SyncEV installer portal
- BG SyncEV - Warranty