BG SYNCEV EVWC3P Wall Charger 2 Installation Guide

BG SYNCEV EVWC3P Wall Charger 2

Introduction

This guide is intended for use by competent electrical installers to explain basic requirements and options to be considered when installing a BG SyncEV charger. The unit is designed for installations inside or outside, the advanced safety technology we have built into the unit ensures its safe usage. This guide provides information to assist when installing the EVWC2Sx chargers and should not be used with other EV chargers.

Box contents

• EV charger
• Decorative fascia
• Installation template & quick start guide
• Accessories pack containing:
  • Power connector
  • Cord grip and screws
  • M25 gland
  • 25mm blind grommet
  • Bonded sealing washers
  • Assembly screws
  • Anti-tamper bit
  • xl CT clamp (EVA 120CT1)
  • xl CT clamp connector
  • xl RFID Key fob (EVWC2S7GGR only) (Additional key fobs can be ordered using the code EVXRFIDFOB-01)

Tools required

Hex bit holder, PZ2 screwdriver, suitable drill bit, and fixings

Safety information

Warning: The supplied BG SyncEV charger is manufactured to be safe without risk provided they are installed correctly, used, and maintained in accordance with the manufacturer’s recommendations and installed by a competent electrical installer in accordance with national and local regulations and legislation applicable at the time of installation, e.g. BS7671:2018 amendment 2.
The EV Charger is suitable for use with a single phase {for up to 7.4kW charging) 220-240V Nominal AC supply. The supply should run from a dedicated 40A circuit breaker. We recommend the use of Type B curve circuit breakers. The EV charger features an integral 30mA type-A RCD with 6mA DC leakage detection and therefore an external RCD is not usually required:

1. For cables without earthed metallic covering installed in walls or partitions at a depth of less than 50mm and also within walls and partitions with metal parts, and not protected by steel conduit or similar then RCD protection is required.
2. If the cable is clipped directly to the surface of a wall and does not pass through a wall or partition to the EV charger then a standard B type 40A MCB may be installed into the Consumer unit, however, RCD protection may be required for other reasons such as if it forms part of a TT system and the earth fault loop impedance values cannot be met. This will be in compliance with the current BS7671 Amendment 2 Wiring Regulations. To conform with BS 7671, on occasions a two-pole MCB/RCD or other means of isolation may be required.

Important note: A DC Leakage fault in the vehicle may “blind” a type “AC” RCD and render it ineffective, never feed any EVSE From an upstream Type “AC” RCD.

Earthing requirements
The supplied EV charger features an on-board safety monitoring system to detect low or high voltage supplies and potential earth-neutral faults, this in accordance with regulation 722.411.4.1 (iv) of BS7671 2018. If such a condition is encountered the charge cycle is ended or prevented and the EV charger indicator flashes red and effectively becomes a double insulated (class II} device. The vehicle becomes isolated in accordance with Regulation 543.3.3.l0l(ii) from incoming supply and poses no risk to touch. This feature removes the requirement for an earth electrode where it may be ineffective or introduce further risk.

The EV charger may be connected directly to a TN-C-S (PME) earthing system without any special arrangements. It remains the responsibility of the installer to conduct a risk assessment of the immediate area to a range
of 10 meters (equipotential zone) to ensure no other conductive metal fixings pose risks (mixture of TT/TN-Sand TN-C-S}, this is important where cable length may enable charging inside or outside of a building/garage where the vehicle is within touch distance.

Where certain conditions dictate an earth electrode must be used it shall be independent from the distributor’s earth system with no direct interconnection (the incoming supply SW A protective earth should be isolated from the housing and/ or earth electrode). The electrical installer shall install a suitable electrode complete with termination housing and covers where appropriate, warning labels should be visible and close to the unconnected SWA protective earth, e.g. inside the charger.

The earth connection shall be made from the electrode to the charger via copper conductor earth wire of an appropriate CSA for the installation. The earth wire shall be installed in a conduit where there is a risk of mechanical damage or UV exposure. Recommended Earth electrode impedance to be <100 ohms.

Surge protection

Guidance on requirements for surge protection devices is given In BS7671: section 443. The EV charger is protected against transient over voltages (+/-2kV Line-Earth and +/-lkV Line­Line as a requirement of EN 61000-6-1), a direct lightning strike carries a current of 30~ 200kA the EV charger’s internal protection would provide little or no protection in such an event, likewise nor would an SPD rated less than 30kA. If life support equipment or business operations could be affected by a lightning strike central SPD protection is advised if it does not already exist.

The guidance on risk calculation in section 443.5 of 8S7671 in most cases is not possible due to the unknown location of any SPD already fitted, length of cables to calculate LP, etc, it is therefore recommended a common sense approach is used on the choice of SPD (or if required).

Isolation and switching for safety and maintenance

• To ensure the EV charger can be “turned off” to enhance security and enable maintenance activities, a two-pole isolator {or DP RCD or RCBO) suitably rated must be installed within the customer’s property.
• An isolator switch is a mandatory requirement for “new builds”, but optional for existing dwellings {at the customer’s request), the switch should be mounted between 500mm and 1500mm above the finished floor level to comply with regulations.
• The switch should be rated at 45 Amps.
• All installations must comply to BS7671: 2018.

Installation requirements

• The EV charger is suitable for installation inside and outside on a solid wall or structure.
• The installer should consult with the building owner to establish their preferred installation location. This should take into consideration the length of the charging cable and risk of vehicle impact etc.
• It is recommended the charger is installed at a height of 500 mm-1500 mm as per building regulations BS8300:2018.
• If no suitable permanent structure is available, the EV charger can be mounted to a stand.
• We recommend of the BG SyncEV stand, EVASTAND12S (single) or EVASTAND12T (twin).
• Ensure suitable fixings are used depending on the mounting surface. To avoid unnecessary dust inside the enclosure, it is recommended to use the included fixing hole template drill the surface, before fitting the enclosure.
• Ensure the installation wall has been checked for electric cabling or pipework with a suitable detector.

NOTE: if any groundworks are required e.g. cable trenching or earth electrode fitment, it is advisable to check if underground services could be present before commencement. Plans may be available at: www.linesearchbeforeudig.co.uk (free to domestic users).

• The EV charger is suitable for bottom or rear cable entry, if using rear cable entry ensure the included 25mm rubber grommet is used to maintain the IP rating.
• If using SWA cable the included 25mm compression gland is NOT suitable, an alternative gland will be required.
• When using SWA please supply the charger from the bottom left cable entry point.
• A maximum hole size of 32mm is acceptable at this location. Its advisable to earth the SWA armoring at the supply end of the cable.
• Do not drill alternative cable entries into the charger housing, except marked cable entry location for rear or bottom entry.
• We recommend using BG SyncEV Power & Data Combined cable on installs that require a CT clamp to use the charger’s dynamic load management capabilities.
• All of the cables that are to be connected to the supply connector should have their insulation stripped back 18-20mm. The connectors supplied are suitable for cables of 4-10mm2.

Load balancing
If load balancing is required, a CT clamp should be used for correct balancing. One BG SyncEV CT clamp, EVA 120CT1, is supplied in the box with this charger. This should be fitted around the incoming power to the main fuse and the correct max load (A) to be entered during the setup and installation steps.

1. Locate the main incoming power cable into the property. The CT Clamp needs to be fitted before any of the tails are split for correct measurement.
2. Open the CT Clamp and fit it around the incoming Live power cable, this is typically marked brown for most installations. Ensure the Arrow is pointing into the property from the incoming fuse. K towards Source. L towards Load.

External Mid Metering • RS485
If using an external Mid Meter connected via a RS485 connection the Dip switches need to be set. Dip 2 Up/On is required for external Mid Meter use.

Final Electrical testing
To meet the BS7671:2018 {18th edition) requirements for testing of an electrical installation, the following tests and checks shall be performed by a competent electrical installer before during and after a BG SyncEV charger is installed:

• A visual inspection of the installation including the existing electrical installation.
• Verification of the characteristics of the electrical supply at the origin of the installation to confirm the supply is suitable for the additional load.
• A test to confirm the continuity of the circuit protective conductors.
• A test to confirm the integrity of the circuit insulation resistance.
• A test to confirm the polarity of the installation is correct.
• Where applicable a test to confirm the earth electrode resistance is within acceptable tolerances. (or)  An earth loop impedance test.
• A test of the mechanical operation of residual current devices (RCDs).
• A test to confirm the operation of residual current devices (RCDs) is within stipulated time scales (at the rated current and at five times the rated current operating current).
• A test or calculated measurement of the prospective fault current.
• Verification of the functional operation of the EV charger.
• An electrical installation certificate must be completed.

Ensure electrical testing is done before EV charger commissioning and network setup is performed.
For this testing, the Charger can be set to “Plug and Charge” Mode in the installation App.

Electrical Installation

1. isolates the power

2. Use the included hole template to drill fixing holes

3. Drill base for required cable entry. Suitable for 16-32mm hole size. If using the rear entry, ensure the included 25mm grommet is used

4. Ensure the supplied washers are used to maintain IP rating

5. Ensure correct polarity when making incoming power connections 3 pin plug:

   • N – Blue
   • E – Yellow/Green
   • L – Brown

6. Ensure the supplied cord grip is fitted on the incoming power cable if using the bottom cable entry location

7. Ensure the Power connector is fully inserted then slide the clip to secure

8. For dynamic load balancing, insert wires into the small connector
   If using an external 485 meters, then dip switch 2 needs to be changed to ‘On’
   1/2/3

   • + 485A/PV/CT
   • -485B/PV/CT

9. Plug the connector into PCB, ensure correct polarity

10. Fix the charger to the base ensuring correct torque settings

11. Snap front cover trim into place

12. Fit locking screw to secure cover

Troubleshooting

For further information, or to refer to our FAQs, please visit our website: www.syncev.co.uk
The status of the EV charger can be identified by referencing the color shown on the LED indicator:

• Solid Blue – Standby – The Charger has power and is connected to the network. Or, if in ‘plug and charge’ mode is not connected to the network and is ready to charge.
• Flashing BLUE – Charger is connected but not charging, awaiting confirmation of charge in APP or scheduled start time
• Solid Dark Green – Charger is active and Charging
• Solid Yellow – The Charger is offline from the network, check local network is active and that Wi-Fi is working on the 2.4Ghz band
• Flashing Red – Indicates the charger is in fault mode and has stopped charging for user safety

Potential causes:

• Internal RCD has tripped
• Vehicle fault
• Under or over-suitable charging voltage
• Remove the connection to the vehicle and reset the power to the EV charger.

Commercial / Workplace / Fleet installation & commissioning

4 simple steps:

1. CONTACT
   Email workplace@syncev.co.uk with the charge- point owner’s contact details

2. CONNECT
   Install the charge-points

3. CONFIGURE
   Set the configurations in the
   BG SyncEV installer app and connect all chargers to the internet

4. COMPLETE
   Pass the charger details to the charge-point owner

How it works:
To streamline the process, email us before the first day of installation with the following information:

• Model and charger ID
  {for every charger in the installation)

• Contact details for the charge-point owner:

  • Company name
  • Name of charge-point manager Site address
  • Telephone number for charge-point manager
  • Email address for charge-point manager

Our Commercial Team will contact the charge-point owner to carry out the quick and simple Monta setup process.
By using this process we will have the back office set up for installation day, ensuring all chargers are immediately ready for customer use once configured.

Domestic Commissioning

Stage 1 of 2
INSTALLER APP – Download the ‘BG SyncEV Installer’ app by clicking this link

Also available from the Installer Portal on the syncev.co.uk website, or using the QR code opposite.

Upon powering the charger, the status indicator light will show Yellow. This indicates that the charger is ready for network setup but is not yet connected to the internet.
For Wi-Fi connection, we recommend that the router is set to only 2.4GHz band to reduce the risk of possible conflicts. Once set the router can be restored to both 2.4GHz & 5GHz bands.

1. Ensure Bluetooth is active on your device. Open the BG EV Charging App and select the Charger ID Code as shown on the charger identification label.

2. Then enter the password shown on the identification label.

3. Select ‘Monta’ – this is the included app.
   ‘EV.Energy’ and ‘SyncEV’ are alternative options {additional costs may be incurred). ‘Manual’ can be used for other alternative back offices. If unsure, choose ‘Monta’.

4. Charge Mode:
   ‘APP’ for smart charging via the consumer App (see next page);
   ‘Plug and Charge’ for non-smart charging. Use ‘Plug and Charge’ if the connection to the server cannot be established and car charging is required.

5. Max Charger Current:
   Set to max current supported by installation if less than default 32A.

6. Indicator Brightness:
   Adjust from 1 to 100% to change the brightness of the status indicator.

7. Dynamic Load Management:
   If dynamic load management is required then toggle right and select Clamp Configuration.

8. Home Max Current:
   For load balancing this should be the same or less than the main fuse rating. EV charger will reduce its charging rate to limit the total home load to be under the limit. If the available current is under the minimum of 6A the EV charger will pause the charging session.
   Press Next to save these settings.

9. Check the shown electrical measurements match the measured readings. This will allow checking the Load management CTs are fitted correct orientation.
   Press Next to continue.

10. Choose between Wi-Fi, 4G, and LAN.

    • For Wi-Fi select the SSID network name and enter password.
    • For LAN ensure that “Manually set Static IP Address” is set to OFF (unless advanced settings are required).
    • For 4G the setting will have been pre-configured.
    • Multiple options can be selected if required, this will allow a fall-back, e.g. From Wi-Fi to 4G if fitted in case of network loss.

11. On LAN the charger will default to DHCP. If a static IP is required for the network connection, set the option “Manually Set Static IP Address” to OFF and a manual IP address can be entered.

12. Press next to start the network connection, the charger will attempt a network connection, If successful will then reboot to complete an RCD and function check.

In less than 2 minutes, the indicator should turn from Yellow to Blue to confirm the network connection.

• If the charger continues to show yellow, power cycle (switch off /on at fuse board) and reconnect via the app to check the settings are correct.
• If still unable to connect to the network but need to use the charger then change the Charge Mode to ‘Plug and Charge’ and press ‘SET’ again to re-update settings.
• If unable to establish a network connection call  01952 983 940  or email: support@syncev.co.uk
  Note: The network connection from the device to the Internet is fully encrypted and secure. Additionally, no user data is stored on the charger.

Domestic Commissioning

Stage 2 of 2

1. Download the Monta smart app:

   • Apple app store click here
   • Google Play Store Click here or search for ‘Monta EV charging’ on the Apple app store or Google Play

2. Using your smartphone scan the unique Monta QR Code on the ‘Quick Start Guide’ sheet supplied with the EV Charger.
   If you’re unable to use the QR, open a web browser on your smart-phone and manually type the URL on the sticker

3. Open the Monta app

4. Create an account using your customer’s phone numbers or social logins (Apple/Google/Microsoft)

5. Connect the EV charger to Monta – name the charge point and set the location

6. Successful connection – When you reach this step, your charge-point is connected and you can use Monta to start charging

Need help with the app?
Contact Monta customer support through the app or via the website Manta.com

Need help with the charge point?
Contact BG SyncEV technical support at: support@syncev.co.uk or via the website at www.syncev.co.uk

Technical information

Environmental Protection
This symbol is known as the “Crossed­out Wheelie Bin Symbol”. When this symbol is marked on a product or battery, it means that it should not
be disposed of with your general household waste. Some chemicals contained within electrical/electronic products or batteries can be harmful to health and the environment. Only dispose of electrical/electronic/battery items in separate collection schemes, which cater for the recovery and recycling of materials contained within. Your co-operation is vital to ensure the success of these schemes and for the protection of the environment.

Guarantee

BG SyncEV products are guaranteed against faulty materials and workmanship for a period of 3 years from the date of delivery: products will be repaired or (at BG SyncEV’s discretion) replacements will be supplied or (at BG SyncEV’s discretion) a credit note will be issued. This guarantee is subject to BG SyncEV’s conditions of sale and in particular to the following conditions being met:

1. Notification of any defect is given to BG SyncEV as soon as reasonably practicable after becoming apparent, and the products are then returned to BG SyncEV.
2. The products have only been operated under normal operating conditions and have only been subject to normal use.
3. No work (other than normal and proper maintenance) has been carried out to the products without BG SyncEV’s prior written consent.
4. The products have been assembled, or incorporated into other goods, by a qualified and recognized electrician and only in accordance with any instructions issued by BG SyncEV.
5. The defect has not arisen from an item manufactured or supplied by a person other than BG SyncEV.
6. A 3-year warranty is standard, and optional product registration can be completed on the BG SyncEV website.

Follow this link to visit our Warranty web page

Technical data

Technical support

Need help with the rum?
Contact Monta customer support through the app or via the website Monta.com

Need help with the charge point?
Contact BG SyncEV technical support at: support@syncev.co.uk or via the website at www.syncev.co.uk

BG SyncEV is a trading name of Luceco PLC.
Luceco PLC – Stafford Park 1, Telford, TF3 38D, England (EU) Luceco SE – C/ Bobinadora 1-5, 08302 Mataro, Spain

syncev.co.uk

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