rocstor Y10N011-B1 ErgoReach EP8 Single Ergonomic Monitor Arm Pole Mount User Manual

rocstor Y10N011-B1 Ergo Reach EP8 Single Ergonomic Monitor Arm Pole Mount

Product Information

Specifications:

• Compatible VESA Mounting Patterns: 75x75mm, 100x100mm, 114x114mm, 240x240mm, 132-612mm
• Dimensions (mm):
  • Vertical: 47mm x 183mm, adjustable within 229-273mm
  • Horizontal: 52mm x 324mm, adjustable within 10-85mm
  • Depth : 100mm, adjustable within 10-40mm

Product Usage Instructions

Mounting the Display:

1. Identify the VESA mounting pattern of your display.
2. Ensure the screws are properly tightened to securely hold the display.
3. Adjust the position of the display by loosening or tightening the screws as needed.
4. Place the display onto the mount and secure it in place.

Adjusting Display Position:
If the display does not stop at your desired position:

1. Identify the location where the display is not stopping as desired.
2. Tighten the corresponding screws as indicated in the manual.

Frequently Asked Questions (FAQ)

• Q: How do I know if my display is compatible with this mount?
  A: Check the VESA mounting patterns of your display. If it matches the compatible patterns listed in the specifications, it should be compatible.

• Q: What should I do if the display is not holding its position?
  A: Ensure all screws are properly tightened. If the issue persists, refer to the adjustment instructions provided in the manual.

ErgoReach EPB
SINGLE ERGONOMIC MONITOR ARM POLE MOUNT

User Manual Y10N011-B1

• VESA Compatible
  75×75 100×100

Package Content

The following tools are required for proper installation:

INSTALLATION STEPS

• Grommet Mounting

• To properly balance the arm with monitors mounted, adjust the spring tension using the supplied Allen Key as follows:
• First, position and firmly hold the arm as shown. Ask for assistance should you require it.

CAUTION: To avoid damage to monitors or mount, always keep the arm as shown  while making adjustments. Again, ask for assistance if required.

• If the arm drops, turn the adjustment screw clockwise until it stays in place.

• If the arm rises, turn the adjustment screw counter-clockwise until it stays in place.
  CAUTION:

• DO NOT over tighten the screws.

• Note: If the display does not stop at your desired position, tighten the screws as shown.

• Note: If the display does not stop at your desired position, tighten the screws as shown.

Safety

• WARNING: Given the potential variability of mounting surface materials, it is crucial to verify that the mounting surface is sufficiently robust to support the installed product and equipment.
• WARNING! Stored Energy Risk. The arm mechanism is under tension and will autonomously elevate when attached equipment is detached. Consequently, NEVER disengage equipment unless the arm has reached its utmost position! Neglecting this directive could lead to severe personal injury and/or equip­ment damage.
• CAUTION: Ensure that the bolt is perfectly centered in the hole. To securely attach the arm and prevent equipment damage, the plate must make contact with the underside of the desk on both sides of the hole.
• CAUTION: AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT IN SEVERE INJURIES OR PROPERTY DAMAGE.
• Note: For support and warranty information, when contacting Rocstor customer service, please reference the serial number.

Five-Year Factory Warranty

• Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.

• Terms of warranty

  • Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for a period of five years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. In the event Rocstor repairs or provide a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re manufactured.

• Non-transferable warranty

  • This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered at the Rocstor Web site,
    https://rocstor.com/customer-support/warrantyregistration.

• Exclusions

  • If Rocstor tests or examines the alleged defect in the product and finds that the damages or defects do not exist or were caused by a third party or an end user’s misuse, improper installation or testing, or negligence, then Rocstor shall not be liable under the warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or voltage, inadequate or inappropriate site operation conditions, repair, installation corrosive area or atmosphere, a change in location or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, fire, Acts of God, theft, or equipment installation not recommended or contrary to Rocstor’s specifications or recommendations. Warranties will be void and Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced or any other cause beyond the range of intended use.

Contact Information

• Corporate Headquarters
  • 12979 Arroyo Ave
  • San Fernando, CA 91340 – USA
• Office:   + 1 818-727-7000
• Fax: 1 818-875-0002
• Email: [email protected]
• Technical Support / RMA
  • Hours: 9:00 am – 5:00 pm PST
  • Mon – Fri (excluding holidays)
• Tell: + 1 818-727-7000 (Domestic and Internationals)
• Fax: + 1 818-875-0002
• Email: [email protected]
• Sales Info
  • Hours: 8:00 am – 5:00 pm PST
  • Mon – Fri (excluding holidays)
• Tell:   + 1 818-727-7000 (Domestic and Internationals)
• Fax:   + 1 818-875-0002
• Email: [email protected]
• Corporate, Government and Academic Customers
• Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers find a storage solution that best serves their needs. We will help you determine your best purchasing options. For mor  information please contact the appropriate department below or call us at+ 1 818-727-7000.
• General sales information : [email protected]
• Corporate sales information : [email protected]
• Educational sales information: [email protected]
• Federal, State & Local government sales information: [email protected]
• Resellers/Business Development/OEM Partners
• All Channel National and International Resellers, VARs, Consultants .
• contact Rocstor Channel Sales:
  • call: + 1 818-727-7000
  • Email: [email protected]

Dimensions (mm)

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