rocstor ErgoReach EP2 Pole Mount Dual Screen Monitor Stand User Manual
- June 1, 2024
- rocstor
Table of Contents
rocstor ErgoReach EP2 Pole Mount Dual Screen Monitor Stand
Product Information
Specifications
- Product Name: ErgoReach EP2
- Type: Pole Mount Dual Screen Monitor Stand
- Weight Capacity: 9kg (x2) / 19.8lbs (x2)
Product Usage Instructions
Package Content
- A x1, B x1, C x2, D x2, E x2, F x1, G x1, H x1, I x1, J x2, K x1, L x1, M3x8 – x2, M4x5 – x2, M4x12 – x4, M4x16 – x4, M5x16 – x4, M6x27 – x4, M6X16 – x3, 4mm – x1, 6mm – x1
Installation Tools Required:
- Phillips Screwdriver
Installation Steps
- Ensure the connector is facing to the front when attaching it to the pole.
- Attach the monitors on the table stand ensuring they are the same on each side to avoid inversion.
- While installing a monitor on one side, have another person hold the other side of the mount for stability.
- If the display does not stop at your desired position, tighten the screws as shown.
- Ensure that the bolt is perfectly centered in the hole to securely attach the arm and prevent equipment damage.
- Avoid surpassing the designated weight limit to prevent severe injuries or property damage.
FAQ
-
Q: What should I do if the display does not stop at my desired position?
A: Tighten the screws as shown in the manual to adjust the display position. -
Q: How should I ensure stability when attaching monitors on the stand?
A: Make sure to attach the same monitors on both sides of the table stand and have another person hold the opposite side for stability. -
Q: What tools are required for installation?
A: You will need a Phillips screwdriver for proper installation.
ErgoReach EP2
POLE MOUNT DUAL SCREEN MONITOR STAND
User Manual Y10N003-B1
Package Content
The following tools required for proper installation:
Installation Steps
Safety
WARNING: Given the potential variability of mounting surface materials,
it is crucial to verify that the mounting surface is sufficiently robust to
support the installed product and equipment.
WARNING! Stored Energy Risk. The arm mechanism is under tension and will
autonomously elevate when attached equipment is detached. Consequently, NEVER
disengage equipment unless the arm has reached its utmost position! Neglecting
this directive could lead to severe personal injury and/or equipment damage.
CAUTION: Ensure that the bolt is perfectly centered in the hole. To
securely attach the arm and prevent equipment damage, the plate must make
contact with the underside of the desk on both sides of the hole.
CAUTION: AVOID SURPASSING THE DESIGNATED WEIGHT LIMIT AS IT MAY RESULT IN
SEVERE INJURIES OR PROPERTY DAMAGE.
Note: For support and warranty information, when contacting Rocstor customer service, please reference the serial number.
Five-Year Factory Warranty
Rocstor provides a Limited Factory Warranty which applies to products you have purchased for commercial Household use in the ordinary course of your business.
-
Terms of warranty
Rocstor warrants its ErgoReach and ErgoCenter product series to be free from defects in materials and workmanship for a period of ve years from the date of purchase. Rocstor’s obligation under this warranty coverage is limited to repairing or replacing, at its sole discretion, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. In the event Rocstor repairs or provide a replacement of a defective product or part, the warranty does not extend the original warranty period. Rocstor reserves the right to repair or replace any parts under warranty as new or factory re manufactured. -
Non-transferable warranty
This warranty extends only to the original purchaser who must have properly registered the product. The product may be registered at the Rocstor Web site, https://rocstor.com/customer-support/warranty registration. -
Exclusions
If Rocstor tests or examines the alleged defect in the product and finds that the damages or defects do not exist or were caused by a third party or an end user’s misuse, improper installation or testing, or negligence, then Rocstor shall not be liable under the warranty. Furthermore, unauthorized attempts to repair or modify the product by wrong or inadequate electrical connection or voltage, inadequate or inappropriate site operation conditions, repair, installation corrosive area or atmosphere, a change in location or operating conditions or use, repair by non-Rocstor designated personnel, exposure to the elements, fire, Acts of God, theft, or equipment installation not recommended or contrary to Rocstor’s specifications or recommendations. Warranties will be void and Rocstor will not be liable if the product serial number is tampered with, altered, removed, defaced or any other cause beyond the range of intended use.
Contact Information
Corporate Headquarters 12979 Arroyo Ave
San Fernando, CA 91340 – USA
- Offce : +1 818-727-7000
- Fax : +1 818-875-0002
- Email : info@Rocstor.com
Technical Support / RMA
Hours: 9:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 818-727-7000 (Domestic
and Internationals)
Fax: +1 818-875-0002
Email: support@Rocstor.com
Sales Info
Hours: 8:00 am – 5:00 pm PST
Mon – Fri (excluding holidays)
Tell: +1 818-727-7000 (Domestic
and Internationals)
Fax: +1 818-875-0002
Email: support@Rocstor.com
Corporate, Government and Academic Customers
Our Corporate Sales Team’s goal is to help our U.S.A. and Canadian customers
find a storage solution that best serves their needs. We will help you
determine your best purchasing options. For more
information please contact the appropriate department below or call us at +1
818-727-7000.
- General sales information : sales@Rocstor.com
- Corporate sales information : corporate_sales@Rocstor.com
- Educational sales information : academic_sales@Rocstor.com
Federal, State & Local government sales information: government_sales@Rocstor.com
Resellers/Business Development/OEM Partners
All Channel National and International Resellers, VARs, Consultants … contact
Rocstor Channel Sales: call: +1
818-727-7000
Email: reseller_info@Rocstor.com
Dimensions (mm)
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