Gyroor G13 Terrain Hoverboard User Manual
- June 1, 2024
- GYROOR
Table of Contents
User Manual
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Gyroor
G13
Hoverboard
G13 Terrain Hoverboard
Thanks for choosing the swift G13!
Thanks for choosing the swift G13, to enjoy many features of your swift G13,
you must read and follow these instructions. Enjoy your ride!
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about the G13 hoverboard?
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The manufacturer reserves the right to make changes to the product, and
updates this manual at any time.
Visit www.gyroorboard.com to download the latest
user manual.
Link: www.gyroorboard.com
RE-SETTING THE HOVERBOARD
If the Self-balancing functions of hoverboard functions incorrectly,complete
the following steps to reset:
Re-set Instructions:
- Place the Hoverboard on a flat level surface.
- Switch Off the power switch.
- Keep the left and right pedals level and aligned.
- Push and hold the power switch on for about 5 seconds until the signal light flashes and the alarm.
- After a few seconds of resetting,the signal light and alarm will stop.
- Switch off the power switch and the reset process is complete.
Difficult to adjust the balance?
Follow the video link,please!
http://bit.ly/calibration-guide
NOTE
- Make sure the Hoverboards pedals are steady,level and aligned during the reset process.
- If you don’t use it for along time, please charge it occassionally!
If you require any assitance with the hoverboard self-balancing
function,please contact our customer services helpline who may be able to
provide you with further technical support.
CUSTOMER HELPLINE
GYRO has taken great care to ensure that this product has reached you in good
coniftion.
Should you have an enquiry,please contact:
[email protected]
Riding Safety
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The G13 is a reaeational product. Before mastering riding skils, you need to practice. Neither GYRO nor Shenzhen Chitado Technology Co. ,Ltd is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the nstructions in this docume.
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Please understand that you can reduce the risk by following all the instructions and wannings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the G13 you risk injury or death from loss of control, collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As with other vehicles, faster speeds require longer braking distance. Sudden braking on smooth surfaces could lead to wheel slip, loss of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.
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Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.
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Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehides, bicydes, or other obstades and potential hazards.
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Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Please obey ocal traffic laws and regulations if situation is different.
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ln places without laws and requlations governing self-balandng electric vehides, comply with the safety quideline soutlined in this manual. Neither GYRO nor Shenzhen Chitado Technology Co., Ltd is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.
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Do not allow anyone to ride your Gl 3 on his/her own unless they have carefully read this manual, watched the safety video. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basicoperation of the G13, make sure each new rider wears a helmet and other protective gear.
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Before each ride check for loose fasteners, damaged components, and low tire pressure. If the G 13 makes abnormal sounds or signals an alarm, immediately stop riding.
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Be alert! Scan both far ahead and in front of your Gl 3 -your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
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To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer recommends riders should be 6+ years old. Always follow these safety instructions:
A. People who should not ride the G13 include:
i. Anyone under the influence of alcohol or drugs.
ii. Anyone who suffers from disease that puts them at risk if they engage in strenuous physical activity.
iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
iv. Anyone whose height or weight is outside the stated limits (see Specifications).
v. Pregnant women.
B. Riders under the age of 16 years old should ride under adult supervision.
C. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
D. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
E. Donot ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
F. Donot accelerate or decelerate suddenly. Do not accelerate when the G13 tilts back or sounds an alarm. Do not attempt to override the speed limiter. -
Do not attempt to charge your G13 if the charger or the power outlet is wet.
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As with any electronic device, use a surge protector when charging to help protect your G13 from damage due to power surges and voltage spikes. Only use the G13 supplied charger. Do not use a charger from any other product.
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Use only G13 approved parts and accessories. Do not modify your G13. Modifications to your G13 could interfere with the operation of the G13, could result in serious injury and/or damage, and could avoid the Limited Warranty.
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Do not sit on the steering bar.Doing so could result in serious injury and/or damage to your G13.
Packing List
When unpacking your G13, please verify that the above items are included in
the package. If you are missing any components, please contact your
dealer/distributor or nearest service center (see Contacts in the user
manual). After verifying that all components are present and in good
condition, you can assemble your new G13.
Please retain the box and packaging materials in case you need to ship your
G13 in the future.
Always power off your G13 and unplug the charge cable before assembling,
mounting.
Diagram
Charging
Do not connect the charger if the charge port or charge cable is wet.
Your G13 is fully charged when the LED on the charger changes from red
(charging) to green (trickle charge). Close the rubber cap when not
charging
First Ride
There are safety risks when learning to ride the G13. You must read the Safety
Instructions and follow the New Rider Tutorial before your first ride.
For your safety, your G13 is not activated at this time and will beep
occasionally after Power ON.
Learning to Ride
WARNING
Rider must weigh 44-176lbs (20-80kg), and should be over 4ft(121cm) tall.
Wear an approved helmet and other protective gear to minimize any possible
injury.
For a new user, please adjust G13 to child mode by hands.
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Go to a large open area and ask a friend to assist you on your first ride.
WARNING: Always step off from the back of the G13. -
Lightly place one foot on the foot mat, while keeping your other foot on the ground holding your weight. Do not press the steering bar with your leg.
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Slowly transfer your weight onto the G13 . The unit will beep, indicating it is now in Balance Mode. Slowly step on with your other foot.
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Stand with your weight evenly distributed on bot feet and relax, looking straight ahead.
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Gently lean your body forward and backward to control your movement.
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To turn, gently lean left or right against the steering bar.
Warnings
You must read and understand the Warnings and Safe Riding instructions in this manual before attempting to ride the G13. Failure to follow these warnings could result in death or serious injury due to: loss of balance, traction, and/or control; collisions; and falls.
Avoid contacting obstacles with the tire/wheel.
When traversing small bumps or uneven terrain, maintain a moderate speed of 2-6 mph (3-10 km/h) and keep your knees bent. Do not go too slow or too fast; otherwise you may lose control and fall.
Watch your head when passing through doorways.
Avoid slopes steeper than 15° Avoid slopes steeper than 10° when payload is
greater than 176 Ibs (80 kg).
Do not ride through puddles or other bodies of water. Do not get wet.
Do not ride on public roads motor ways, highways, or streets.
Do not accelerate when the G13 tilts back or sounds an alarm. Do not attempt
to override the speed limiter.
Do not accelerate or decelerate abruptly. Do not lean more than 5° or accelerate/decelerate faster than 2.5 mph/s (4 km/h/s).
The G13 is for one rider only. Do not ride double or carry any passengers. Do
not carry a child.
Do not ride over holes, curbs, steps, or other obstacles.
Do not rock back and forth or shift your weight abruptly.
Do not attempt stunts of any kind. Always keep both feet on the foot mats.
Maintain contact with the ground at ali times. Do not jump or attempt stunts.
Do not ride on low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
For your safety, do not lift the G13 by the fenders when the hoverboard turn on, you risk pinching or injuring your fingers/hands.
Maintenance
Cleaning and Storing Your G13
Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be
scrubbed with a toothbrush and toothpaste. then cleaned with a soft, wet
cloth. Scratches on plastic parts can be polished with extra fine grit
abrasive paper.
NOTE
Do not wash your G13 with alcohol, gasoline, acetone, or other
corrosive/volatile solvents, These substances may damage the appearance and
internal structure of your G13. Do not wash your G13 with a power washer or
high pressure hose.
WARNING
Make sure the G13 is powered OFF, the charging cable is unplugged, and the
rubber cap on the charge port is tightly sealed before cleaning; otherwise you
may expose yourself to electric shock or damage the electronic components.
Store your G13 in a cool, dry place. Do not store it outdoors for extended
periods of time. Exposure to sunlight and temperature extremes (both hot and
cold) will accelerate the aging process of the plastic components and may
reduce battery life.
Battery Pack Maintenance
Do not store or charge the battery at temperatures outside the stated limits
(see Specifications). Do not discard or destroy the battery. For more battery
information, refer to the sticker on the battery itself, located on the bottom
of the G13.
Refer to your local laws and regulations regarding battery recycling and/or
disposal.
A well maintained battery can perform well even after many miles of riding.
Charge the battery after each ride and avoid draining the battery completely.
When used at room temperature (70°F [22°C]) the battery range and performance
is at its best; whereas using it at temperatures below 32°F (0°C) can decrease
range and performance.
Typically, at -4°F (-20°C) range can be half that of the same battery at 70°F
(22°C). Battery range will recover when temperature rises. More details are
available in the APP.
NOTE
Typically, a fully charged battery should retain charge for 60-90 days in
Standby Mode. Remember to charge the battery after each use. Completely
draining the battery may cause permanent damage to the battery. Electronics
inside the battery record the charge-discharge condition of the battery;
damage caused by over-discharge or under-discharge will not be covered by the
Limited Warranty.
WARNING
Do not attempt to disassemble the battery. Risk of fire. No user
serviceable parts.
WARNING
Do not ride when the ambient temperature is outside the machine operation
temperature (see Specifications) because low/high temperature will limit the
maximum power/torque. Doing so could cause personal injury or property damage
due to slips or falls.
Specifications
| Dimensions | Unit | 25×8.9×9.3 in (630×225×235 mm) |
|---|---|---|
| Weight | Payload | 44-1761bs(20-80kg) |
| Net | Approx. 20 lbs (9 kg) | |
| Rider | Recommended Age | 6+ years old. See the weight limit |
| Required Height | Over 4ft(121cm) tall | |
| Machine Parameters | Max. Speed | Approx. 7.75 miles (6-12km/h) |
Top speed varies to adapt di-erent riding manner and remai
Top speed will reduce when remaining battery life drops.
Typical Range| Approx. 3.75-7.75 miles (6-12 km)
Traversable Terrain| Pavement , packed dirt, slopes < 10°, obstacles < 0.4 in
(1 cm),gaps < 1.2 in (3 cm)
Operating Temperature| 14-104°F (-10-40°C)
Storage Temperature| -4-122°F (-20-50°C)
Max. Storage Time| Approx. 60 days(100%power) Approx. 20 days(30 %power)
IP Rating| Mainframe IP54
Charge Time| Approx. 2 hours
Battery| Nominal Voltage| 37VDC
Max. Charging Voltage| 42 VDC
Charging Temperature| 32-104°F (0-40°C)
Nominal Capacity| 72 Wh
Battery Management System| Over-voltage, under-voltage, short circuit, and
over-heating protection. Auto-sleep and auto-wake
Motors| Nominal Power| 250Wx2
Charging Temperature| 32-104°F (0-40°C)
Calibration and Alarms
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Calibration
When in Balance Mode, if the G13 moves forward or backward on its own on flat ground, it needs to be calibrated if the problem persists, please contact after-sales service. -
To Calibrate the Swift G13
Confirm that the hoverboard is in the off state and keep both side of the pedals parallel to the horizontal plane.
Make sure the hoverboard is turned off , press and hold the power switch for 5 seconds and then release it. When you hear a sound, the system starts to calibrate; the red light (that is, the running indicator and the left turn indicator) flashes 3 times. Wait until the red light is on, the system calibration is complete, and you can cycle when you turn it off and on again. -
Self-balance
Manual adjustment: Place the car horizontally – make sure the G13 is turned on,press the power switch for about 6 seconds, until you hear the beep, then restart the hoverboard, the adjustment complete. -
Alarm
a. Overheating Riding for an extended period of time could increase the internal temperature of your G13 in excess of 122°F(50° C). If this happens, the glow lights will flash red, an alarm will sound and your G13 will not be able to charge. Simply step off the G13, power them off, and give them time to cool back down to a normal operating temperature
b. Speeding riding will cause a lift alarm, please note the speed you set in the app.
c. Other alarms.
For any other alarms, try restarting your G13. If the problem persists, please contact after-sales service.
Certification
This product has been tested and passed ANSI/CAN/UL-2272.
The battery complies with UN/ DOT 38.3
Electromagnetic Compatibility Directive & Low-Voltage DirectiveShenzhen
Chitado Technology Co., Ltd, declares that the equipment listed in this
section are in compliance with the essential requirements and other relevant
provisions of Directives 2014/30/EU & 2014/35/E
Trademark and Legal Statement
G13 is a patent of Shenzhen Chaitado Technology Co., Ld and is licensed to
Gyro for sale. The G13 is covered by relevant patents. For patent information
go to http://www.gyroorboard.com.We have attempted toinclude descriptions
and instructions for all the functions of the G13 at the time of printing.
However, your G13 may differ slightly from the one shown in this document.
Please note that there are multiple G13 models with different functions, and
some of the functions mentioned herein may not be applicable to your unit. The
manufacturer reserves the right to change the design and functionality of the
G13 product and documentation without prior notice, ©2019 Shenzhen Chitado
Technology Co., Ltd. All rights reserved.
Warranty
Please keep the proof of purchase (i.e., receipt) to make sure your limited
warranty.
Limited warranty:
1 year for vehicle, except battery or other consumables.
6 months for battery.
The warranty will be invalid under following condition:
- Open up the vehicle by an unlicensed person
- Receipt is not in accordance with the vehicle
- Inappropriate handling/use/maintenance of the vehicle
- Non-compliance with the points from the manual
Following damage will be not covered by the warranty:
- Damage on hoverboard by inappropriate handling or use
- Damage on hoverboard by inappropriate modification or repairs
- Damage on hoverboard by inappropriate storage
- Damage on vehicle cause by accident
- Hoverboard Surface damages
- Hoverboard damage or malfunction caused by rides in the rain or soaking in water
Contact
Contact us if you experience issues relating to riding, maintenance and
safety, or errors/faults with your G13.
E-mail Service: [email protected]
Have your order number on hand when contacting us.
FAQ
1. How to connect Bluetooth speaker?
2. I can not find the bluetooth for or Bluetooth speaker, does it support bluetooth speaker function?
The G13 support Bluetooth speaker function, if you can not find the bluetooth, please restart the hoverboard or phone. If it still can not connect successfully, please try another smartphone with a different system.
3. I can not connect the Bluetooth, what should I do?
If you can not connect the bluetooth speaker, please restart the G13 or phone. if it still can not connect successfully, please try another smartphone with different system. If you need, please contact Our customer service.
4. Do you have any suggestions for a new user?
Please subscribe Gyroorboard facebook, we will upload teaching video there. a. For beginners, please practice on a flat ground, and adjust the balance. b. Step on one foot at a time. c. If having issues on stabilizing yourself, try pressing your feet against the outer edge. d. Make sure that you have someone or something to hold on. e. Step off backwards, not forwards. f. Tilt both your feet forward to go straight. g. Tilt them back to go backwards. h. Slightly tilt your right foot to turn left. i. Slightly tilt your left foot to turn right. j. You can get through tighter spaces by moving the board back and forth.
k.Try not to freak out when getting on, confidence is key,be confident and just relax. l. Just have some fun with it for a few minutes that you can master it well.
6. The hoverboard is shaking, it is a little dangerous, what's the problem?
If shaking, it's possible that the user's weight is not enough for the hoverboard, you can adjust it by hands. Manual adjustment: Stand up the G13, press the power button to turn it on - release the button - then key press. The button remains for about 6 seconds until the drip sound is heard and the balance hoverboard is restarted. Complete child mode switching.
7. The speed of two sides of the wheel is different/ I can not turn fluently with the hoverboard/ one side of the pedals is not on the horizontal line when starting up, what should I do?
The hoverboard is losing balance now, please calibrate it. Confirm that the hoverboard is in the off state and keep both sides of the pedals parallel to the horizontal plane. Make sure the hoverboard is turned off, press and hold the power switch for 5 seconds, and then release it. When you hear a sound, the system starts to calibrate; the red light that is, the running indicator and the left turn indicator flashes 3 times. Wait until the red light is on, the system calibration is complete, and you can cycle when you turn it off and on again.
8. When I stop riding, the G13 is shaking heavily, is it normal?
If you suddenly stop using and down, the G13 will shake for seconds, it caused by the strong power. We advise that you can adjust it to equilibrium, that would reduce the shaking. And we suggest do not stop suddenly.
9. What should I do if there are problems with my G13?
A: If you find there are some problems on hoverboard, please contact our customer service by facebook @Gyroorboard or email [email protected], with a video to show the problem and your order number is also needed. DO NOT dispose of your product before contacting us. Our would help to solve it soon.
Questions or Concerns?
Working Time: Mon-Fri 8:00-12:00 13:30-17.30PST
[email protected]