global payments Mobile Pay in Canada User Guide

global payments Mobile Pay in Canada

Product Information

The Payment Terminal is a versatile device that allows you to accept credit and debit card payments quickly and securely. It can be paired with your mobile device using the Mobile Pay app, providing a convenient way to process transactions on the go.

Specifications

• Device Type: Payment Terminal
• Compatibility: Global Payments Mobile Pay app
• Connection: Wireless
• Security: Secure encryption for payment data

Product Usage Instructions

Pairing the Payment Terminal with Your Mobile Device

1. Ensure that your Payment Terminal is charged and turned on.
2. Open the Mobile Pay app on your mobile device.
3. Follow the on-screen instructions to pair the terminal with your mobile device.

Signing In and Enabling the Card Reader

1. Sign in to the Mobile Pay app using the email address and password set up during the Account Activation process.
2. In the Settings menu, select “Card Reader.”
3. Choose the paired reader from the list to enable it for transactions.

Accepting Payments

Once your Payment Terminal and mobile device are successfully paired, you can start accepting credit and debit card payments by following the prompts on the Mobile Pay app.

FAQ

Q: How do I know if the Payment Terminal is successfully paired with my mobile device?

A: In the Mobile Pay app, you will see a confirmation message indicating that the terminal is paired and ready for use.

Q: Can I use the Payment Terminal without the Mobile Pay app?

A: No, the Payment Terminal requires the Mobile Pay app for pairing and processing payments securely.

Quick Start Guide

Global Payments Mobile Pay

To get started with your Mobile Pay solution, follow the steps below to pair the reader with your iOS® or Android™ mobile device:

1. Ensure that both your mobile device and Mobile Pay reader are powered on. Press and hold the blue button located on the top of the Mobile Pay reader. The screen will illuminate and display the Global Payments logo.

2. On your mobile device, navigate to the Settings menu and then to the Bluetooth menu.

3. Once the Mobile Pay reader has completed its boot up cycle, the screen will display the Bluetooth icon in the top left corner. On the Mobile Pay reader, press the black Bluetooth button, located on the front of the device. The blue light should start flashing rapidly, signifying that the reader is ready to pair.

4. On your mobile device, start scanning for nearby devices. When the Mobile Pay reader appears on the list, tap it to start pairing. (NOTE: The Mobile Pay reader will display on your mobile device as “card reader XXX”, where “XXX” represents the last three (3) numbers of the serial # printed on the back of the device, as shown below).

5. Once the phone has successfully paired, load the Mobile Pay app. You will sign in using the email address and password selected during the Account Activation process.

6. Within the Mobile Pay app, navigate to the Settings menu. If you have an Android™ device, you will tap the Menu icon in the top left and select Settings. If you have an iOS® device, you will first tap the More icon and then tap Settings.

7. Once in the Settings menu, select Card Reader. The paired reader will be displayed. Select the reader to enable it.

8. Great! Your Mobile Pay reader and mobile device are now successfully paired and you’re ready to begin accepting credit and debit payments.

© 2022 Global Payments Inc. All Rights Reserved. SM-222352-V2.0EN

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