WOPET 6 7Oz Pet Drinking Fountain Instruction Manual
- June 4, 2024
- WOPET
Table of Contents
WOPET 6 7Oz Pet Drinking Fountain Instruction Manual
IMPORTANT REMINDERS
- For indoor use only.
- Avoid water contact with the plug or outlet.
- Keep power adapter above the pet fountain unit.
- Runs on DC 5V power adapter, Non-USB power adapters are not compatible.
- Always keep water in the fountain when the machine is running to avoid damaging the pump.
- Make sure the cord does not have any frayed or exposed wires in case your pet chews the cord.
- When the fountain suddenly becomes noisy, it may be because the water level is too low. Add water to the fountain to resolve this problem.
- Please clean the pump every 2 weeks to extend the life of the pump. The pump can be used for 2.5-4 years. We found that 99% of the pumps can be reused after cleaning by analyzing the returned products from customers. We advocate environmental protection and discourage our buyers to purchase new ones. You can get the cleaning process from the video on the product page.
COMPONENTS
SETUP INSTRUCTIONS
- Install the pump holder first, then put the pump into the sponge. Press the pump to make the suction cup under the pump sticks tightly.
Note: Make sure the pump is fixed in place in the tank.
- Put the activated carbon filter in the filter hosing and close.
Soak the filter in a clean bowl for 5 minutes.
Notes:
1. The filter must be fully soaked before the fountain is turned on ; otherwise, water may not smoothly disperse through the filter and cause spillage.
2. Do not soak the filter in the water tank of the fountain in case of any surface dust.- Open the cover and put back the cover.
Put back the cover to form a seal.
Connect the power adaptor.
USE INSTRUCTIONS
Place the fountain where your pet will use it. Fill the bowl with water,
leaving a half inch of space between the water and the rim. Make sure your
hands, the cord and the power adaptor are dry, then plug the fountain into an
outlet.
**Keep health and happiness flowing!
**
SPECIFICATION
- Product Name: Pet Drinking Fountain
- Input Output: Ultra Quiet Water Pump
- Pump: 5V, 1000mA
- Power Consumption: 1.5W
- Cord Length: 1.8m
- Materials: 304 Stainless Steel
- Filter System: High lodine Value Coconut Shell Activated Carbon
- Capacity: 67Oz (2L)
PUMP MAINTENANCE
Cleaning the pump is essential to the longevity of the fountain.
Clean the pump every 2 weeks.
- Remove the pump cover.
- Remove the impeller and clean the parts with soap and warm water.
Cautions
- Be sure to shut down and disconnect the power supply for safety when the equipment is not in use.
- This product is for indoor use only.
- The power adapter and wire plug must not be flooded during cleaning.
- This product is not allowed to run without water (can be ignored for models with the function of outage automatically without water).
- Please disconnect the power supply before maintaining and cleaning the machine.
Q&A TROUBLESHOOTING
How frequently do I need to change the filter?
The charcoal filter and square sponge filter should be changed every 2 to 3 weeks, depending on the number of pets using the fountain. Having more pets that use the fountain will increase the saliva content and debris in the water, so the filter will need to be changed more frequently.
Why am I finding small black particles in my pet’s fountain?
It is common for some residual charcoal dust to seep from the filter. This is perfectly normal and not harmful to your pet in any manner. To help prevent the charcoal dust from shedding, rinse the filter thoroughly under running water before placing inside the fountain.
How often should I clean the fountain?
Fountain should be cleaned at least every 2 weeks. Please clean it once a week if you are living where there is hard water.
How long will the fountain pump last?
The fountain runs on long life DC pump. The pump normally lasts between 2.5 to 4 years (>21900 hours). If the pump has been in regular use for approximately this time period, it may need replacing.
What’s the fountain’s power consumption?
The fountain runs on a super low power DC pump with a power adapter. The power consumption for total unit is about 1.5watts so the total power consumption is about 1.08kWh per month or 12.96kWh per year.
WARRANTY INFORMATION
ONE YEAR NON-TRANSFERRABLE LIMITED WARRANTY
To provide customers with quality shopping and user experience, we guarantee to replace or issue a refund for any defective product (as customers prefer) two (2) years from date of purchase.
Proof of purchase must be provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may be requested within a month from the date of purchase, by sending your Amazon order number to the mailbox:[email protected].
Price matching policy is not applicable. No price difference refund.
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting us.
WHAT IS COVERED
- Product that Manufacturer finds defective;
- Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS NOT COVERED
- Purchased from non-Amazon channel or other physical stores;
- Gift without proof of purchase;
- Tampering/abnormal use/ accidental damage or commercial use;
- Replacements and parts;
- Installation fee/ labor fee.
MAKING A CLAIM
If you have any problems when using our products, you can choose any of the
methods to reach out to us.
Email: [email protected]
(24/7)
30 days free Return & Replacement
2-Year Product Warranty
Have a question for the seller?
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Find your order
-
Click “View order details”
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Click the “Seller name”
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Click “Ask a question
Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.