wopet D01 Plus WIFI Pet Camera Treat User Manual

wopet D01 Plus WIFI Pet Camera Treat

Product Specifications

Model| Food size| Product size| Product weight| Product material| DC-powered supply| Network
---|---|---|---|---|---|---
D01 Plus| 2-15mm (dry food only)| L147147254mm/5.785.7810in| 1.1kg/2.42lbs| ABS| 5V/1A| 5GHz/2.4GHz

Features and Indicators

• Lid
• Status Light
• Set Button & Manual Feeding
• HD Camera Microphone
• Treat Popper
• Stabilizing Holder
• USB Port

Product Usage Instructions

WIFI Requirements
In order to optimize equipment performance, it’s best to use it within 10m of a WIFI transmitting device in a barrier-free environment.

App Installation
Download and install the APP by scanning the QR code below. For Andriod users, search wopet smart in Google Play store, For IOS users, search WOPET in the App store.

App Usage
Step 1: Add the Pet Camera Treat

1. Launch the Wopet App, then register an account and log in.
2. Choose the option to add a named D01 Plus device.
3. Make sure your phone is connected to WIFI with favorable
   network speeds.

Step 2: Access the WLAN Network

• Press and hold the button until the device makes a Ding-Dong sound. Release it when it displays restore successful.
• Wait for the indicator to blink green before proceeding to the next step.

Step 3: WLAN Connection Modes
Choose Bluetooth Mode and follow the prompts to connect to WIFI from your phone. Enter the correct password and confirm to establish the connection.

App Interface Function Introduction
The app interface allows you to take photos, videos, engage in voice chat, set device options, and toss treats to your pet. Enable Two-way voice for voice interaction and check notifications in the Event List.

Switching Different Mode
If Bluetooth mode connection fails, press and hold the SET button until you hear a Ding sound. Wait for the indicator to blink green and then select an alternative mode.

Product Specifications

Features and Indicators

WIFI Requirements
In order to optimize equipment performance, it’s best to use it within 10m of a WIFI transmitting device in a barrier-free environment.

App Installation

Download and install the APP by scanning the QR code below. For Andriod users, search “wopet smart” in Google Play store, For IOS users, search “WOPET” in the App store. Scan the QR code to download WOPET APP

Ap Usage

Step 1 Add the Pet Camera Treat

Launch the “Wopet” App, then register an account and log in.

Note:
Each device can be attached to only one account at a time, but one account can have up to three devices connected.

• Choose the option + to add a named D01 Plus device.

Note:
Make sure your phone is connected to WIFI with favorable network speeds.

STEP 2 Access the WLAN Network

• Press and hold the SET button, then release it when the device makes a “Ding-Dong” sound. It will then display “restore successful” which means the machine has been reset.

Note:
Observe and wait for the indicator to blink green before selecting the connection mode in the next step

STEP 3 WLAN Connection Modes
Step 3.1 Bluetooth Mode （Recommended）

• Choose “Bluetooth Mode.” In the next step, a pop up will prompt you to then turn on Bluetooth as in the description

• The app will automatically access WIFI from your phone; just type the correct password. Finally, click the “confirm” option and it will begin connecting.

Note:
If Bluetooth mode fails, please refer to the Scan mode or AP mode guide on page 14 and page 15

App Interface Function Introduction

Note:
Press and hold the “Toss a treat” button to toss up a treat

• On this page, you can take a photo or video of your cute pet, and they are saved in the “Gallery” section.

• You can set voice interaction with your pet using “Voice Chat” and “Sound” options.

• Click in the top right corner to enter the settings interface.

• You can set the device name, recording, volume etc.

• If you want to have voice interaction with your pet, you must enable the “Two-way voice” option.

• If the device is lacking food, you can check this notification in “Event List” option.

• Click “Me” in the bottom right corner to enter the settings interface.

• Select the “Push” option, and you can receive a push notification when feeding is complete.

• You can also change your password on this page.

• Check the updates

• Close the account

• Log out the account

If there is a question about your device, please click “help” enter next page below.

Please refer to this page for solutions. For any other questions, please contact customer service via [email protected]

Switching Different Mode

If the Bluetooth mode connection fails:
Press and hold the “SET” button, then release it when the device makes a “Ding” sound. Wait for the indicator to slowly blink green, and then select one of the modes.

STEP 1 Scan Mode
In the next step, type the corresponding password, and a “QR code” will appear. Aim the camera on the device towards the code until it makes a ”DI“ sound, and wait for connection.

STEP 2 Ap Mode
In the next step, type the corresponding password, then open your phone’s “WLAN” settings page. Find and connect to the WIFI network starting with “Wopet_xxx”. Finally, go back to the app.

Manual Feed
Tap the button to manually pop a treat.

FAQs

If Bluetooth mode fails, what should I do?

If Bluetooth mode fails, refer to the Scan mode or AP mode guide on page 14 and page 15 of the user manual for alternative connection methods.

How many devices can be connected to one account?

One account can have up to three devices connected at a time.

When pressing the Toss a treat button, the dog food or snack is tossed two or three times.

If the sensor lamp doesn't detect the food, it will toss again, If the sensor lamp doesn't detect the food, it will toss again,

APP has displayed the prompt for Dispense excessive food.

The snack outlet is blocked; please remove blockage and clean.

APP has displayed the prompt of No Food.

The equipment doesn’t sense any fodder in the bucket. Check if the grain bucket has fodder in it; or if the equipment is exposed to direct sunlight, please move it to a cooler place.

The video stream is choppy and/or buffering frequently.

: Check if the WIFI signal is strong enough, and try to refresh the page on the app.

What should I do if I have questions about my device?
If you have any questions about your device, please click on the help section in the app for solutions. For further assistance, contact customer service via [email protected].

Q: The user can’t enter his/her APP account.
A: Please check that you are properly connected to the network. B: Ensure the account isn’t currently being used by another user
Any more questions, please email our support team:
Email: [email protected]

FCC Warnings

Changes or modifications to this unit is not expressly approved. Non- compliance could void the user’s authority to operate the equipment.

Notes:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur with any particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and receiver.
• Connect the equipment into an outlet on a different circuit from that to which the receiver is currently connected.
• Consult the dealer or an experienced radio / TV technician for help.  Shielded interface cables must be used with the equipment in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC Rules. Specifications and designs are subject to change without any notice or obligation on the part of the manufacturer.

Warranty Information

NON-TRANSFERRABLE LIMITED WARRANTY

1. To provide customers with a quality shopping and user experience, we guarantee to replace, issue a refund, provide acceptable solutions to any defective products (as the customers prefers) from the date of purchase up to 2 years.
2. Proof of purchase must be provided (order number or receipt) when making a claim to our customer support center.
3. Warranty registration may be requested within a month since the date of purchase, by sending your order number to the mailbox: [email protected]
4. The warranty is not transferable. We only provide warranty services to buyers who purchased from our Amazon store and WOpet official website store and possess proof of purchase – not to any other purchaser or subsequent owner.
5. Price matching policy is not applicable. No price difference will be refunded.
6. Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting us.

What is Covered

• Received defective or used (proof needed) products;
• Received with missing parts;
• Defective item under proper use.

What is not Covered

• Purchase from non-amazon channels /non-WOpet official website store/other physical stores; |
• Gift without proof of purchase;
• Tampering / abnormal use / accidental damage;
• Replacements and parts;
• Installation fee / labor fee.

MAKING A CLAIM
If you have any problems when using our products, please send an email to the mailbox: [email protected] 30 days free Return & Replacement
Standard Warranty: 1-Year product Warranty
2-Year Warranty Application: Please scan the QR code below to finish the registration form on our official website to get 2-Year in total warranty.
Note: Please finish the form within 30 days after you received the items.

Have a Question?

1. Find your order
2. Click “View order details”
3. Click the Seller name
4. Click “Ask a question”

Gifted parts, replacements, and consumable products are not covered by the 2-year warranty Manufactures’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchase the product from. Please review the warranty carefully, and contact the manufacture if you have any questions.

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