Avalue ARC-1037 Panel PC User Guide

May 15, 2024
avalue

Avalue Logo ARC-1037
10.4″ Intel® Atom™ SoC Processor Alder-Lake Fanless
Rugged Touch Panel PC with IET Expansion
Quick Reference Guide

ARC-1037 Panel PC

1st Ed – 27 November 2023
Copyright Notice

Copyright © 2023 Avalue Technology Inc., ALL RIGHTS RESERVED.

Document Amendment History

Revision Date By Comment
1st November 2023 Avalue Initial Release

Declaration of Conformity

This device complies with part 15 fcc rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class “a” digital device, pursuant to part 15 of the fcc rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CE statement
The product(s) described in this manual complies with all application European Union (CE) directives if it has a CE marking. For computer systems to remain CE compliant, only CE-compliant parts may be used. Maintaining CE compliance also requires proper cable and cabling techniques.
Notice
This guide is designed for experienced users to setup the system within the shortest time.
For detailed information, please always refer to the electronic user’s manual.
Copyright Notice
© 2023 by Avalue Technology Inc. All rights are reserved. No parts of this manual may be copied, modified, or reproduced in any form or by any means for commercial use without the prior written permission of Avalue Technology Inc. All information and specification provided in this manual are for reference only and remain subject to change without prior notice.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows is registered trademark of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Disclaimer
This manual is intended to be used as a practical and informative guide only and is subject to change without notice. It does not represent a commitment on the part of Avalue. This product might include unintentional technical or typographical errors. Changes are periodically made to the information herein to correct such errors, and these changes are incorporated into new editions of the publication.

A Message to the Customer
Avalue Customer Services
Each and every Avalue’s product is built to the most exacting specifications to ensure reliable performance in the harsh and demanding conditions typical of industrial environments. Whether your new Avalue device is destined for the laboratory or the factory
floor, you can be assured that your product will provide the reliability and ease of operation for which the name Avalue has come to be known.
Your satisfaction is our primary concern. Here is a guide to Avalue’s customer services. To ensure you get the full benefit of our services, please follow the instructions below carefully.
Technical Support and Assistance

  1. Visit the Avalue website at https://www.avalue.com.tw/ where you can find the latest information about the product.
  2. Contact your distributor or our technical support team or sales representative for technical support if you need additional assistance. Please have following information ready before you call:
    • Product name and serial number
    • Description of your peripheral attachments
    • Description of your software (operating system, version, application software, etc.)
    • A complete description of the problem
    • The exact wording of any error messages

To receive the latest version of the user’s manual; please visit our Web site at: www.avalue.com.tw

Product Warranty (Returns & Warranties policy)
1. Purpose
Avalue establishes the following maintenance specifications and operation procedures for providing the best quality of service and shortened repair time to our customers.

2. Warranty
2.1 Warranty Period
Avalue endeavors to offer customers the most comprehensive post-sales services and protection; besides offering a 2-year warranty for standard Avalue products, an extended warranty service can also be provided based on additional request from the customer.
Within the warranty period, customers are entitled to receive comprehensive and prompt repair and warranty.
Standard products manufactured by Avalue are offered a 2-year warranty, from the date of delivery from Avalue. For ODM/OEM products manufactured by Avalue or PCBA with conformal coating, will follow up the define warranty of the agreement, otherwise will be offered 1-year warranty for ODM/OEM products but non-warranty for PCBA with conformal
coating. For outsourcing parts kit by Avalue (ex: Motherboard, LCD touch panel, CPU, RAM, HDD) are offered a 6-month warranty, and Mobile/Tablet PC battery are offered a warranty of the half year, from the date of delivery by Avalue. Products before the mass production stage, i.e. engineering samples are not applied in this warranty or service policy. For extended warranty and cross-territory services, product defects resulting from design, production process or material are covered by the pre-set warranty period after the date of delivery from Avalue. For non-Avalue products, the product warranty and repair time shall be based on the service standards provided by the original manufacturer; in principle
Avalue will provide these products a warranty service for no more than one year.

2.2 Maintenance services within the warranty period
In the case of Avalue product DOA (Defect-on-Arrival) when the customer finds any defect within 1 month after the delivery, Avalue will replace it with a new product in a soonest way.
Except for custom products, once the customer is approved of a Cross-Shipment Agreement, which allows for delivery a new product to the customer before receiving the defective one, Avalue will immediately proceed with new product replacement for the said DOA case. On validation of the confirmed defect, Avalue is entitled to reserve the right whether to provide a new product for replacement. For the returned defective new product, it is necessary to verify that there shall be no bruise, alteration, scratch or marking to the appearance, and that none of the delivered accessories missing; otherwise, the customer will be requested to pay a processing fee. On the other hand, if the new product defect is resulting from incorrect configuration or erroneous use by the user instead of any problem of the hardware itself, the customer will also be requested to pay for relevant handling fees.
As for other conditions, Avalue will handle defects by way of repair. The customer will be requested to send the defective product to an Avalue authorized service center, and Avalue will return the repaired product back to the customer as soon as possible.

2.3 Ruling of an out-of-warranty defect
The following situations are not included in the warranty:

  • The warranty period has expired.
  • Product has been altered or its label of the serial number has been torn off.
  • Product functionality issues resulting from improper use by the user, unauthorized dismantle or alteration, unfit operation environment, improper maintenance, accident or other causes. Avalue reserves the right for the ruling of the aforementioned situations.
  • Product damage resulting from lightning, flood, earthquake or other calamities.
  • The warranty rules of non-Avalue products and accessories shall be in accordance with standards set up by the original manufacturer. These products and accessories include RAM, HDD, FDD, CD-ROM, CPU, FAN, etc.
  • Product upgrade request or test request submitted by the customer after expiration of the warranty.
  • PCBA with conformal coating.
  • Avalue semi-product and outsourced products without Avalue serial number.
  • Products before the mass production stage, i.e. engineering samples.

3. Procedure for sending for repair
3.1 Attain a RMA number
A customer’s rejected product returned for repair shall have a RMA (Return Merchandise Authorization) number. Without a RMA number, Avalue will not provide any repair service
for the rejected product, and the product will be returned to the customer at customer’s cost.
Avalue will not issue any notice for the return of the product.
Each returned product for repair shall have a RMA number, which is simply the authorization of the return for repair; it is not a guarantee that the returned goods can be repaired or replaced. For applying for a RMA number, the customer may enter the eRMA webpage of Avalue https://myavalue.avalue.com.tw/ and log-in with an account number and a password authorized by Avalue. The system will then automatically issue a RMA number.
When applying for the RMA number, it is essential to fill in basic information of the customer and the product, together with detailed description of the problem encountered. If possible, avoid using ambiguous words such as “does not work” or “problematic”. Without a substantial description of the problem, it is hard to start the repair and will cause prolonged repair time. Lacking detailed statement of fault steps also makes the problem hard to be identified, sometimes resulting in second-time repairs.
In case the customer can’t define the cause of problem, please contact Avalue application engineers. Sometimes when the problem can be resolved even before the customer sends back the product.
On the other hand, if the customer only returns the key parts to Avalue for repair, it is necessary that the serial number of the entire unit is given in the “Problem Description” field, so that warranty period can be ruled accordingly; or Avalue will handle the case as an Out-of- warranty case.

3.2 Return of faulty product for repair
It is recommended that the customer not to return the accessories (manual, connection cables, etc.) with the products for repair, devices such as CPU, DRAM, CF memory card, etc., shall also be removed from the faulty goods before return for repair. If these devices are relevant to described repair problems and necessary to be returned with the goods; please clearly indicate the items included in the eRMA application form. Avalue shall not be responsible for any item that is not itemized. Moreover, make sure the problem(s) are detailed in the “Problem Description” field.
In the list of delivery, the customer may fill-in a value which is lower than the actual value, to prevent customs levying a higher tax over the excessive value of the return goods. The customer shall be held responsible for extra fees caused by this. We strongly recommend that “Invoice for customs purpose only with no commercial value” be indicated on the delivery note. Also for the purpose of expedited handling, please printout the RMA number and put it in the carton, also indicate the number outside of the carton, with the recipient addressing to Avalue RMA Department.
When returning the defective product, please use an anti-static bag or ESD material to pack it properly. In case of improper packing resulting in damages in the transportation process, Avalue reserves the right to reject the un- repaired faulty good at the customer’s costs. Furthermore, it is suggested that the faulty goods shall be sent via a door-to-door courier service. The customer shall be held responsible for any customs clearance fee or extra expenses if Air-Cargo is used for the delivery.
In case of a DOA situation of a new product, Avalue will be responsible for the product and the freight. If the faulty goods are within the warranty period, the sender will take responsibility for the freight. For an out-of- warranty case, the customer shall be responsible for the freight of both trips.

3.3 Maintenance Charge
Avalue will charge a moderate repair fee for the following conditions:

  • The warranty period has expired.
  • Product has been altered or its label of the serial number has been torn off.
  • Product functionality issues resulting from improper use by the user, unauthorized dismantle or alteration, unfit operation environment, improper maintenance, accident or other causes. Avalue reserves the right for the ruling of the aforementioned situations.
  • Product damage resulting from lightning, flood, earthquake or other calamities.
  • The warranty rules for non-Avalue products and accessories shall be in accordance with standards set up by the original supplier. These products and accessories include RAM, HDD, FDD, CD-ROM, CPU, FAN, etc.
  • Product upgrade request or test request submitted by the customer after expiry of the warranty.
  • PCBA with conformal coating.
  • Avalue semi-product and outsourced products without Avalue serial number
  • Products before the mass production stage, i.e. engineering samples.
  • In case the products received are examined as NPF (No Problem Found) within the warranty period, the customer shall be responsible for the freight of both trips.
  • Please contact your local distributor to examine in advance to prevent unnecessary freight cost.

For system failure of out-of-warranty products, Avalue will provide a quotation prior to repair service. When the customer applies for the cost, please refer to the Quotation number. In case the customer does not return the DOA product that has already been replaced by a new one, or the customer does not sign back the quotation of the out-of-warranty maintenance, Avalue reserves the right of whether or not to provide the repair service. In case the customer does not reply in 3 months, Avalue shall directly scrap or return the product back to customer at customer’s cost without further notice to the customer.

3.4 Maintenance service of phased-out products
For servicing phased-out products, Avalue provides an extended period, starting the date of phase-out, as a guaranteed maintenance period of such products, for continuance of the maintenance service to meet customer’s requirements. In case of unexpected factors causing Avalue to be unable to repair/replace a warranted but phased-out product, Avalue will, depending on the availability, upgrade the product (free of charge with continued warranty period as of the original product), or, give partial refund (based on the length of the remaining warranty period) to solve this kind of problem.

3.5 Maintenance Report
On completion of repair of a defective product, a Maintenance Report indicating the maintenance result and part(s) replaced (if any) will be sent to the customer together with the product. If the customer demands an additional maintenance analysis report, a service fee of various level will be charged depending on the warranty status. In case the analysis result shows that the defect attributes to Avalue’s faulty design or process, the analysis fee will be exempted.

4. Service Products
Avalue provides service products to manage with different customer needs. Should you have any need, please consult to Avalue Sales Department.

Defect Analysis Report (DAR)
Avalue provides DAR (Defect Analysis Report) services aiming to elevating customer satisfaction. A DAR includes defect cause identification/verification/suggestion and improvement precautions, with instructions on correct usage for the avoidance of any reoccurrence.

Upgrade Service
Avalue is capable to provide system upgrade service for customization requirements. This upgrade service is applicable for main parts, such as CPU, memory, HDD, SSD, storage devices; also replacements motherboards of systems. Please contact Avalue sales for details to evaluate the possibility of system upgrade service and obtain information of lead time and price.

Safety Instructions

Safety Precautions
Before installing and using this device, please note the following precautions.

  1. Read these safety instructions carefully.

  2. Keep this User’s Manual for future reference.

  3. Disconnected this equipment from any AC outlet before cleaning.

  4. For plug-in equipment, the power outlet socket must be located near the equipment and must be easily accessible.

  5. Keep this equipment away from humidity.

  6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall may cause damage.

  7. Make sure the voltage of the power source is correct before connecting the equipment to the power outlet.

  8. Use a power cord that has been approved for using with the product and that it matches the voltage and current marked on the product’s electrical range label. The voltage and current rating of the cord must be greater than the voltage and current rating marked on the product.

  9. Position the power cord so that people cannot step on it. Do not place anything over the power cord.

  10. All cautions and warnings on the equipment should be noted.

  11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage.

  12. Never pour any liquid into an opening. This may cause fire or electrical shock.

  13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. If one of the following situations arises, get the equipment checked by service personnel:
    • The power cord or plug is damaged.
    • Liquid has penetrated into the equipment.
    • The equipment has been exposed to moisture.
    • The equipment does not work well, or you cannot get it work according to the user’s manual.
    • The equipment has been dropped and damaged.
    • The equipment has obvious signs of breakage.

  14. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.

  15. Equipment intended only for use in a RESTRICTED ACCESS AREA.

Explanation of Graphical Symbols

| Warning| A WARNING statement provides important information about a
potentially hazardous situation which, if not avoided, could
result in death or serious injury.
---|---|---
| Caution| A CAUTION statement provides important information about a
potentially hazardous situation which, if not avoided, may result
in minor or moderate injury to the user or patient or in damage
to the equipment or other property.
| Note| A NOTE provides additional information intended to avoid
inconveniences during operation.
| | Direct current.
| | Alternating current
| | Stand-by, Power on
| | FCC Certification
| | CE Certification
| | Follow the national requirements for disposal of equipment.
| | Stacking layer limit
| | This side up
| | Fragile Packaging
| | Beware of water damage, moisture-proof
| | Carton recyclable
| | Handle with care
| | Follow operating instructions of consult instructions for use.

Disposing of your old product
WARNING:

There is danger of explosion if the battery is mishandled or incorretly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system. Do not crush, puncture, dispose of in fire, short the external contacts, or expose to water or ther liquids. Dispose of the battery in accordance with local regulations and instructions from your service provider.

CAUTION:
– Lithium Battery Caution: Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type. Dispose batteries according to manufacturer’s instructions.
– Disposal of a BATTERY into fire or a hot oven, or mechanically crushing or cutting of a BATTERY, that can result in an EXPLOSION
– Leaving a BATTERY in an extremely high temperature surrounding environment that can result in an EXPLOSION or the leakage of flammable liquid or gas.
– A BATTERY subjected to extremely low air pressure that may result in an EXPLOSION or the leakage of flammable liquid or gas.

Getting Started

1.1 Safety Precautions
Warning! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.

Caution! Always ground yourself to remove any static charge before touching the CPU card. Modern electronic devices are very sensitive to static electric charges. As a safety precaution, use a grounding wrist strap at all times. Place all electronic components in a static-dissipative surface or static-shielded bag when they are not in the chassis.

1.2 Packing List
Before installation, please ensure all the items listed in the following table are included in the package.

Item Description Q’ty
1 ARC-1037 Panel PC 1
2 Power Adapter 1
3 Screws for VESA 4
4 Screws for HDD 4
5 Rubber for HDD 4

If any of the above items is damage or missing, contact your retailer.

Purposes and Applications
ARC-1037 is used the Intel Atom (Alder-Lake N platform), which has stronger performance and lower power consumption(6~12W). it also inherits from ARC- series strength, Modularized, Flexible Expansion, Reliability and Stability.
The customer can choose ARC-1037 to use wide temperature environment, and also ARC series have been passed stricter vibration and shock testing. It can be used on extreme environment like manufacture or factory.
Typical applications are HMI, Automation, POI, KIOSK.
It also can be suitable for the customer’s various application and scenario that need more ruggedized, vibration and water/dust-proof environment (IP65 Front Panel, IP41 Rear (except I/O)).

Unpacking
Note: If any of the components listed in the checklist below are missing, do not proceed with the installation. Contact the Avalue reseller or vendor the product was purchased from or
contact an Avalue sales representative directly by sending an email to sales@avalue.com.tw.

To unpack the flat bezel panel PC, follow the steps below.
WARNING! The front side LCD screen has a protective plastic cover stuck to the screen. Only remove the plastic cover after the fiat bezel panel PC has been properly installed. This ensures the screen is protected during the installation process.
Step 1: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 2: Open the outside box.
Step 3: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 4: Open the inside box.
Step 5: Lift the panel PC out of the boxes.
Step 6: Remove the peripheral parts box from the main box.

1.3 System Specifications

System Information

SBC| ARC-ADLN
Processor| Onboard Intel® Alder Lake-N Processor
CPU Cooler (Type)| Fanless Heatsink
System Memory| 1 x 262-pin DDR5 4800MHz SO-DIMM socket, supports up to 16GB Max (non ECC only)
System Fan| Fanless
I/O Chipset| EC: ITE IT5782VG
Watchdog Timer| H/W Reset, 1sec. ~ 65535sec
H/W Status Monitor| CPU & system temperature monitoring and Voltages monitoring
TPM| TPM 2.0
Speaker| 2W2
Wireless LAN| Default N/A; Optional support by M.2 Key-E 2230 slot (Support PCIex1, USB2.0 Wi-Fi/BT module)
Bluetooth| Default N/A; Optional support by M.2 Key-E 2230 slot (Support PCIex1, USB2.0 Wi-Fi/BT module)
Operating System| Win 10/11 Linux
Expansion Card| 2 x M.2 Slots:
1 x M.2 (Key-B, 2242/3042/3052, SATAIII, USB3.2 Gen1x1(default,
5Gbp/s)) or PCIex1(via OEM BIOS request), USB2.0, SIM Slot for LTE
Cards (
Not support PCIex2 device)
1 x M.2 (Key-E, 2230, PCIex1, USB2.0)
1 x 80-pin Expansion IET interface:
Compatible to all ARC-BYT DB modules (BIOS auto adjusted) Expandable interface (1 x DDI, 1 x PCIex1, 1 x USB, 1 x LPC, 1 x Audio (line in, line out, mic in)
Other Component| SIM card slot (for 4G or 5G module) for M.2 Key-B 2242/3042/3052
Storage
Hard Disk Drive| 1 x 2.5” Drive Bay
Solid State Drive| 1 x 2.5” Drive Bay
Other Storage Device| 1 x M.2 Key-B 2242/3042/3052 for M.2 SATAIII SSD by default
Panel
LCD Panel| 10.4” XGA 1024 x 768, 500nits, 50KHrs LED
B/L Inverter/Converter| Panel built in
Touch Screen| 5 wire Resistive Touch
Touch Controller| Onboard Penmount 6000 (Touch selected by BIOS) Default is Resistive touch. Option to PCAP touch
Rear I/O
Serial Port| 1 x DB-9 COM1 (RS-232(default)/422/485, selectable by BIOS & JUPMER, RS-485 supports Auto Flow, Pin-9 selected by JUPMER for Ring(default)/+5V/+12V)
1 x DB-9 COM2 (RS-232, Pin-9 selected by JUPMER for Ring(default)/+5V/+12V)
USB Port| 2 x USB3.2 Gen2x1 (10Gbp/s) (1 x Dual Deck, Type A)
1 X USB Type C (w/ PD(20V/3A Input), USB3.2(Gen2x1, 10Gbps, 5V/3A output), Display function)
DIO Port| 12-bit GPIO + 2-pin CAN Bus (by ARC-BYT DB-E)
Video Port| (Option By IET module only, (DB-B, DB-C)
(Option By IET module only, AUX-080 (for 2xHDMI)
Audio Port| Realtek ALC888S (or other option decided by Avalue)
LAN Port| 2 x Intel®  I226IT 2.5 Gigabit Ethernet
LAN Port LED Indicator| Avalue ARC 1037 Panel PC -
tabil
Wireless LAN Antenna| 3 x Antenna hole on Top of back cover (2 x Antenna hole on empty IET bracket)
Indicator Light| HDD LED, Power LED (Green for Power, Yellow for HDD)
Expansion Slots| 2 x M.2 Slots: 1 x M.2 (Key-B, 2242/3042/3052, SATAIII, USB3.2 Gen1x1(default, 5Gbp/s)) or PCIex1(via OEM BIOS request), USB2.0, SIM Slot for LTE Cards (Not support PCIex2 device)
1 x M.2 (Key-E, 2230, PCIex1, USB2.0)
1 x 80-pin Expansion IET interface: Compatible to all ARC-BYT DB modules (BIOS auto adjusted)
Expandable interface (1 x DDI, 1 x PCIex1, 1 x USB, 1 x LPC, 1 x Audio (line in, line out, mic in)
DC in Connector| Lockable DC Jack (option for phoenix connector)
Onboard I/O
COM| JRI1/2: 3 x 2 header, pitch 2.00mm (for serial port 1/2 pin9 signal select)-jumper
JCOM1_SEL1: 4 x 3 header, pitch 2.00mm (COM1 RS-232/422/485 mode)-jumper
USB| JUSB1: 1 x 2 x 5 pin, pitch 2.00mm wafer
Touch(BOM option for resistive/P-cap): JTP1: 5 x 1 header, pitch 2.54mm
GPIO| (Option By IET module only (DB-E)
SATA| 1x SATA III connector
SATA Power| 1x 2-Pin Wafer (2.0mm) for 5V Power SATA Power,1A
Buzzer| With buzzer onboard
Front Panel| JFP1:6 x 2 wafer, pitch 2.00mm
RTC Battery| 1 x 2-Pin Wafer (1.25mm)
CR2032 for standard temperature
AT/ATX Selector| 1 x 3-Pin Header (2.0mm), Default is ATX
Clear CMOS| 1 x 3-Pin Header (2.0mm)
LVDS/eDP| JLVDS1: DIN 40-pin wafer, pitch 1.25mm(1 x 2×20-pin Hirose connector for 2×24-bit LVDS)
Co-layout eDP signal, use the same connector (
Use OEM BIOS if change to eDP signal)
LCD Backlight
Brightness| JBKL1: 5 x 1 wafer, pitch 2.00mm
JBKLSEL1: 3 x 1 header, pitch 2.00mm- jumper (DC or PWM mode)
Touch| BOM option for resistive/Pcap
JTP1: 5 x 1 header, pitch 2.54mm (for resistive touch)
JUSB1: 1 x 2 x 5 pin, pitch 2.00mm wafer(for P-cap touch)
LPC| N/A (eSPI to LPC by IT8882FN for JB2B1 IET Con.)
BIOS SPI| JSPI1: 4 x 2 header, pitch 2.00mm
EC Debug| JEC1: 2 x 1 header, pitch 2.00mm
Audio| Line in, Line out, Mic in thru IET module(DB-B)
DC-Input| Lockable Power connector
Amp Connector| JSPR1: 2 x 1 wafer, pitch 2.0mm
JSPL1: 2 x 1 wafer, pitch 2.0mm
Other| JB2B1: 40 x 2 wafer, pitch 0.80mm (IET connector)
NGFF1: 1 x M.2 (Key-B, 2242/3042/3052, SATAIII, PCIex1, USB3.2 Gen1x1 (5Gbp/s)), USB2.0, SIM Slot for LTE Cards
NGFF2: 1 x M.2 (Key-E, 2230, PCIex1, USB2.0)
Power Requirement
DC Input Voltage| +12~24V DC input, 10A
Power Mode| ATX/AT by jumper (Default ATX)
Power Button| 1 x Power Switch on the side
Wake on Mode| Wake on LAN (specify condition, ex. S3/S4/S5) Wake on RTC, Wake on Ring
Power Connector Type| Lockable DC Jack (option for phoenix connector)
Power Adapter| AC/DC adapter 19V/3.78A Screw Type
Mechanical
Dimension| 259.6 x 195.8 x 46mm
Weight| 2.3 Kgs
Construction- Front| Silver Aluminum
Construction- Rear| Black Casting-Aluminum
Thermal Solution| Fanless
Reliability
Dust and Rain Test| Front Panel IP65(Same as LPC front bezel) Rear IP41 except I/O
Vibration Test| Random Vibration Operation:
1. PSD : 0.01818G²/Hz 3 Grms
2. operation mode
3. Test Frequency : 5-500Hz
4. Test Axis : X,Y and Z axis
5. 30 minutes per each axis
6. IEC 60068-2-64 Test:Fh
7. Storage : SSD or M.2 SSD
Sine Vibration test (Non-operation)
1 Test Acceleration : 2G
2 Test frequency : 5~500 Hz
3 Sweep:1 Oct/ per one minute. (logarithmic)
4 Test Axis : X,Y and Z axis
5 Test time :30 min. each axis
6 System condition : Non-Operating mode
7. Reference IEC 60068-2-6 Testing proceduresPackage vibration test
1. PSD: 0.026G²/Hz , 2.16 Grms
2. Non-operation mode
3. Test Frequency : 5-500Hz
4. Test Axis : X,Y and Z axis
5. 30 min. per each axis
6. IEC 60068-2-64 Test:Fh
Mechanical Shock
Test| 1. Wave form:Half Sine wave
2. Acceleration Rate:20g for operation mode
3. Duration Time:11ms
4. No. of Shock:+/- X,Y,Z axis 3 times
5. Test Axis: +/- X,Y,Z axis
6. Operation mode
7. Reference IEC 60068-2-27 Testing procedures Test Eb : Shock Test
Drop Test| Package drop test
Reference ISTA 2A, Method : IEC-60068-2-32 Test:Ed Test Ea : Drop Test
1 Test phase : One corner, three edges, six faces
2 Test high : 96.5cm
3 Package weight : 5Kg
4 Test drawing
4-feet drop resistance without package MIL-STD-810G
Operating Temperature| 0°C ~ 50°C (-14°F ~ 122°F)
Operating Humidity| 40°C @ 95% Relative Humidity, Non-condensing
Storage Temperature| -20°C ~ 60°C (-4°F ~ 140°F)

Note: Specifications are subject to change without notice.

1.4 System Overview
1.4.1 I/O View

Avalue ARC 1037 Panel PC - System Overview

Connectors

Label Function Note
DC-IN DC Power-in connector
COM1/2 Serial port 1/2 connector DB-9 male connector
USB3.2 2 x USB 3.2 connector
USB Type C USB Type C connector
LAN1/2 RJ-45 Ethernet 1/2
LED HDD/Power LED indicator
Power Switch Power on button

1.5 System Dimensions

Avalue ARC 1037 Panel PC - System Dimensions

WMB version

Avalue ARC 1037 Panel PC - System Dimensions 2

Hardware Configuration

For advanced information, please refer to:
1- ARC-ADLN, ARC-BYT DB-A/B/C/D/E/F/G/H/K included in this manual.

Note: If you need more information, please visit our website: www.avalue.com.tw

2.1 ARC-1037 connector mapping
2.1.1 Serial port 1 connector (COM1)

* Default
Note: supports RS232 (BOM option for RS422/485)

**RS-232***

Signal PIN
NDCD# 1
NRXD 2
NTXD 3
NDTR# 4
GND 5
NDSR# 6
NRTS# 7
NCTS# 8
NRI# 9

RS-422(BOM option)

Signal PIN
TxD- 1
TxD+ 2
RxD+ 3
RxD- 4
GND 5
NC 6
NC 7
NC 8
NC 9

RS-485(BOM option)

Signal PIN
DATA- 1
DATA+ 2
NC 3
NC 4
GND 5
NC 6
NC 7
NC 8
NC 9

2.1.2 Serial port 2 connector (COM2)

RS-232

Signal PIN
NDCD# 1
NRXD 2
NTXD 3
NDTR# 4
GND 5
NDSR# 6
NRTS# 7
NCTS# 8
NRI# 9

2.2 Powering On the System
To power on the system, follow the steps below.
Step 1: Connect the power cord to the power adapter. Connect the other end of the power cord to a power source. Ensure to connect the power cord to a socket-outlet with earthing
connection.
Step 2: Connect the power adapter to the power connector of the product.
Step 3: Locate the power button on the product.
Step 4: Switch on the power button can turn on the system. Keep holding the power button on can force shutdown the PC.

Avalue ARC 1037 Panel PC - Powering On the System

2.3 ARC-ADLN Overview

Avalue ARC 1037 Panel PC - Overview

2.4 ARC-ADLN Jumper and Connector List
You can configure your board to match the needs of your application by setting jumpers. A jumper is the simplest kind of electric switch.
It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them. To “close” a jumper you connect the pins with the clip.
To “open” a jumper you remove the clip. Sometimes a jumper will have three pins, labeled 1, 2, and 3. In this case, you would connect either two pins.

The jumper settings are schematically depicted in this manual as follows:

A pair of needle-nose pliers may be helpful when working with jumpers.
Connectors on the board are linked to external devices such as hard disk drives, a keyboard, or floppy drives. In addition, the board has a number of jumpers that allow you to configure your system to suit your application.
If you have any doubts about the best hardware configuration for your application, contact your local distributor or sales representative before you make any changes.
The following tables list the function of each of the board’s jumpers and connectors.

Jumpers

Label Function Note
JRI1/2 Serial port 1/2 pin9 signal select 3 x 2 header, pitch 2.00mm
JCOM_SEL1 Serial port 1 in RS-232/422/485 mode 4 x 3 header, pitch 2.00mm
JSBKL1 LVDS Back Light power selection 3 x 1 header, pitch 2.54mm
JSATX1 AT/ATX Input power select 3 x 1 header, pitch 2.54mm
JP1 M.2 KEY power select 3 x 1 header, pitch 2.00mm
JRTC1 Clear CMOS 3 x 1 wafer, pitch 2.00mm

Connectors

Label Function Note
SO_DIMM1 1 x 262-Pin DDR5 4800MHz SO-DIMM
JFP1 Front Panel connector 6 x 2 wafer, pitch 2.00mm
JPD1 PD JTAG connector 4 x 1 header, pitch 2.00mm
JBKL1 LCD Inverter connector 5 x 1 wafer, pitch 2.00mm

Matching Connector: JST PHR-5
COM1/2| Serial Port 1/2 connector| D-sub 9 pin, male
JSPKR1| AMPLIFIER_R| 2 x 1 wafer, pitch 2.00mm
JSPKL1| AMPLIFIER_L| 2 x 1 wafer, pitch 2.00mm
JB2B1| B2B connector| 40 x 2 wafer, pitch 0.80mm
SW1| Power Button|
LED1| HDD/Power LED indicator|
LVDS1| LVDS connector| DIN 40-pin wafer, pitch 1.25mm
Matching Connector: Hirose
DF13-40DS-1.25C
USB1| USB connector|
TYPEC1| USB Type C connector|
JUSB1| On-board header for USB2.0| 5 x 1 wafer, pitch 2.00mm
JTP1| Touch panel connector| 5 x 1 header, pitch 2.54mm
JUSB2| On-board header for USB2.0| 5 x 1 wafer, pitch 2.00mm
LAN1/2| RJ-45 Ethernet 1/2|
BT1| Battery connector| 2 x 1 wafer, pitch 1.25mm
DCIN1| Power connector|
JSPI1| SPI connector| 4 x 2 header, pitch 2.00mm
JEC1| EC Debug connector| 3 x 1 header, pitch 2.00mm
SATA1| Serial ATA connector|
SATAPW1| SATA Power connector| 2 x 1 wafer, pitch 2.00mm
M2B1| M.2 2242/3042/3052 Type B Slot|
M2KE1| M.2 2230 Type E Slot|
USIM1| USIM card slot|

2.5 ARC-ADLN Jumpers & Connectors settings
2.5.1 Clear CMOS (JRTC1)

Avalue ARC 1037 Panel PC - Jumpers & Connectors
settings

2.5.2 Serial port 1/2 pin9 signal select (JRI1/JRI2)

Avalue ARC 1037 Panel PC - Jumpers & Connectors settings
2

2.5.3 Serial port 1 in RS-232/422/485 mode (JCOM_SEL1)

Avalue ARC 1037 Panel PC - Jumpers & Connectors settings
3

PIN Signal PIN Signal PIN Signal
1 NDCDA# 2 COM1-1 3 485_422TX1-
4 NTXDA 5 COM1-3 6 422RX1+
7 NRXDA 8 COM1-2 9 485_422TX1+
10 NDTRA# 11 COM1-4 12 422RX1-

Note: This connector is available after modify the mode of COM1 in BIOS setting.

2.5.4 LVDS Back Light power selection (JSBKL1)

Avalue ARC 1037 Panel PC - Jumpers & Connectors settings
4

2.5.5 AT/ATX Input power select (JSATX1)

Avalue ARC 1037 Panel PC - Jumpers & Connectors settings
5

2.5.6 M.2 KEY power select (JP1)

Avalue ARC 1037 Panel PC - M.2 KEY power select

2.5.7 LCD Inverter connector (JBKL1)

Avalue ARC 1037 Panel PC - LCD Inverter connector

Signal PIN
+5V 5
LVDS_BKLADJ 4
LVDS_BKLT_EN 3
GND 2
+12V 1

2.5.8 Firmware Update connector (JPD1)

Avalue ARC 1037 Panel PC - Firmware Update connector

Signal PIN
LDO_3V3 1
EEPROM_I2C_SCL 2
EEPROM_I2C_SDA 3
GND 4

2.5.9 Touch connector (JTP1) co-lay USB2.0 header (JUSB1)

Avalue ARC 1037 Panel PC - Touch connector

Signal PIN
X+ 1
X- 2
SENSE 3
Y+ 4
Y- 5
Signal PIN
+5VSB 1
USB_WFR_PN8 2
USB_WFR_PP8 3
GND 4
GND 5

2.5.10 On-board header for USB2.0 (JUSB2)

Avalue ARC 1037 Panel PC - On-board header

Signal PIN
GND 5
GND 4
USB2_R_DP8 3
USB2_R_DN8 2
+5VSB 1

2.5.11 LVDS connector (LVDS1)

Avalue ARC 1037 Panel PC - LVDS connector

Signal PIN PIN Signal
LVDS_VDD12V 39 40 LVDS_VDD12V
GND 37 38 GND
LVDS_CLK2N 35 36 LVDS_CLK1N
LVDS_CLK2P 33 34 LVDS_CLK1P
I GND 31 32 GND
LVDS DATAN7 29 30 LVDS DATAN6
LVDS_DATAP7 27 28 LVDS_DATAP6
GND 25 26 GND
LVDS_DATAN5 23 24 LVDS_DATAN4
LVDS DATAP5 21 22 LVDS DATAP4
GND 19 20 GND
LVDS DATAN3 17 18 LVDS DATAN2
LVDS_DATAP3 15 16 LVDS_DATAP2
GND 13 14 GND
LVDS DATAN1 11 12 LVDS_DATANO
LVDS DATAP1 9 10 LVDS DATAPO
GND 7 8 GND
LVDS_VDD33V 5 6 LVDS_VDD5V
LVDS_VDD33V 3 4 LVDS_VDD5V
LVDS_VDD33V 1 2 LVDS_VDD5V

2.5.12 AMPLIFIER_R (JSPKR1)

Avalue ARC 1037 Panel PC - AMPLIFIER_R

Signal PIN
SPK_R- 2
SPK_R+ 1

2.5.13 AMPLIFIER_L (JSPKL1)

Avalue ARC 1037 Panel PC - AMPLIFIER_L

Signal PIN
SPK_L- 2
SPK_L+ 1

2.5.14 SPI connector (JSPI1)

Avalue ARC 1037 Panel PC - SPI connector

Signal PIN PIN Signal
+3.3VSB 1 2 GND
ROM_CS# 3 4 ROM_SPI_CLK
ROM_SPI_MISO 5 6 ROM_SPI_MOSI
HOLD# 7 8 SPI_WP#

2.5.15 EC Debug connector (JEC1)

Avalue ARC 1037 Panel PC - EC Debug connector

Signal PIN
EC_SMDAT_DBG 1
EC_SMCLK_DBG 2
GND 3

2.5.16 B2B connector (JB2B1)

Avalue ARC 1037 Panel PC - B2B connector

Signal PIN PIN Signal
GND 1 41 GND
GND 2 42 GND
+12V 3 43 GND
+12V 4 44 GND
GND 5 45 GND
LPC_SERIRQ 6 46 +5VSB
LPC_LFRAME# 7 47 48 +5VSB
CLK_24M_CB 8 49 +5VSB
LPC_AD0 9 50 +5VSB
LPC_AD1 10 +5VSB
LPC AD2 11 51 GND
LPC_AD3 12 52 USB2_DP4
PS_ON_B2B 13 53 US132_DN4
PLT_BUF_RSTN 14 54 GND
PCH_SLP_S3# 15 55 SMB SCL SO
HOMII_HPD_CONN 16 56 SMB_SDA_S0
GND 17 57 GND
HDMI1_0DC_CLK 18 58 B28_BOARD_ID
HDM11_1313C_DAT 19 59 PCIEUSI33 PONRSTB
GND 20 60 PCIEUSB3_SMIB_INT#
HDMH_TX N2 21 61 B28PCIE WAICEII
HDMII_TX_P2 22 62 RST_B2BPCIEtt
GND 23 63 PCIE CLICRECO 3
HDMI1_TX_N1 24 64 GND
HDMH_TX_PI 25 65 PCIE_TXN 9
GND 26 66 PCIE_TXP_9
HDMI1 TX NO 27 67 GND
HDMII_TX_P0 28 68 PCIE_RXN_CI
GND 29 69 PCIE_RXP_9
HDMI1_CLKN 30 70 GND
FiDal11 CLIP 31 71 PCIE CLK_N3
GNO 32 72 PCIE_CLK_P3
GND 33 73 GND
MICIN_R 34 74 GND
MlaN_L 35 75 MICI_JD
GND 36 76 GND
LINEOUTI_JO 37 77 LINEI-JD
LINEOUT_R 38 78 LINEIN_R
LINEOUT_L 39 79 LINEIN_L
GND 40 80 GND

2.5.17 SATA Power connector (SATAPW1)

Avalue ARC 1037 Panel PC - SATA Power connector

Signal PIN
GND 1
+5V 2

2.5.18 Front Panel connector (JFP1)

Avalue ARC 1037 Panel PC - Front Panel connector

Signal PIN
PWBT 1

2
RST#| 3
4
PWR-LED-| 5
PWR-LED+| 6
HDD-LED-| 7
HDD-LED+| 8
LAN1-LED-| 9
LAN1-LED+| 10
LAN2-LED-| 11
LAN2-LED+| 12

2.5.19 Battery connector (BT1)

Avalue ARC 1037 Panel PC - Battery connector

Signal PIN
+RTCBATT 1
GND 2

2.6 ARC-BYT DB-A/B/C/D/E/F/G/H/K Overviews
2.6.1 ARC-BYT DB-A

Avalue ARC 1037 Panel PC - Overviews

2.6.2 ARC-BYT DB-B

Avalue ARC 1037 Panel PC - Overviews 2

2.6.3 ARC-BYT DB-C

Avalue ARC 1037 Panel PC - Overviews 3

2.6.4 ARC-BYT DB-D

Avalue ARC 1037 Panel PC - Overviews 4

2.6.5 ARC-BYT DB-E

Avalue ARC 1037 Panel PC - Overviews 5

2.6.6 ARC-BYT DB-F

Avalue ARC 1037 Panel PC - Overviews 6

2.6.7 ARC-BYT DB-G

Avalue ARC 1037 Panel PC - Overviews 7

2.6.8 ARC-BYT DB-H

Avalue ARC 1037 Panel PC - Overviews 8

2.6.9 ARC-BYT DB-K

Avalue ARC 1037 Panel PC - Overviews 9

2.7 ARC-BYT DB-A/B/C/D/E/F/G/H/K Connector list
2.7.1 ARC-BYT DB-A

Connectors

Label| Function| Note
A_JUSB1~4| USB3.0 connector 1~4|
A_JB2B1| B2B connector|

2.7.2 ARC-BYT DB-B

Connectors

Label| Function| Note
B_LINE_OUT1| Line-out audio jack|
B_LINE_IN1| Line-in audio jack|
B_MIC_IN1| Mic-in audio jack|
B_JHDMI1| HDMI connector|
B_JB2B1| B2B connector|

2.7.3 ARC-BYT DB-C

Connectors

Label| Function| Note
C_JPCIE1| Mini PCI Express connector|
C_JSIM1| SIM card slot (Push-push)|
C_JHDMI1| HDMI connector|
C_JB2B1| B2B connector|

2.7.4 ARC-BYT DB-D

Connectors

Label| Function| Note
D_COM1/2| Serial Port 1/2 connector| DB-9 male connector
D_JB2B1| B2B connector|

2.7.5 ARC-BYT DB-E

Jumpers

Label| Function| Note
E_JCAN20| CAN2.0 Switch| 3 x 1 header, pitch 2.00mm
E_JIAP1| For user update FW| 3 x 1 header, pitch 2.00mm
E_JBOOT0| For user update FW| 3 x 1 header, pitch 2.00mm
Connectors

Label| Function| Note
E_GPIO1| General purpose I/O connector| 14 x 1 terminal, pitch 2.50mm
E_CN1| For user update FW| 5 x 1 header, pitch 2.54mm
E_CAN1| CAN Bus connector| 3 x 1 terminal, pitch 2.50mm
E_JB2B1| B2B connector|

2.7.6 ARC-BYT DB-F

Connectors

Label| Function| Note
F_CAN1| CAN Bus connector 1| 7 x 2 header, pitch 2.00mm
F_CAN2| CAN Bus connector 2| 5 x 1 header, pitch 2.54mm
F_JB2B1| B2B connector| 3 x 1 terminal, pitch 2.50mm

2.7.7 ARC-BYT DB-G

Connectors

Label| Function| Note
G_COM1/2/3| Serial Port 1/2/3 connector| DB-9 male connector
G_JB2B1| B2B connector|

2.7.8 ARC-BYT DB-H

Jumpers

Label| Function| Note
H_USB_PWR_SEL1| USB Power selector| 3 x 1 header, pitch 2.00mm
Connectors

Label| Function| Note
H_JUSB1| USB3.0 connector|
H_COM1/2| Serial Port 1/2 connector| DB-9 male connector
H_JB2B1| B2B connector| 3 x 1 terminal, pitch 2.50mm

2.7.9 ARC-BYT DB-K

Connectors

Label| Function| Note
I_JLAN1| RJ-45 Ethernet|
I_COM1/2| Serial Port 1/2 connector| DB-9 male connector
I_JB2B1| B2B connector|

2.8 ARC-BYT DB-D Connectors settings
2.8.1 Serial Port 1 connector (D_COM1)

Avalue ARC 1037 Panel PC - Serial Port 1 connector

Signal PIN PIN Signal
NDCD#_3_D 1 6 NDSR#_3_D
NRXD_3_D 2 7 NRTS#_3_D
NTXD_3_D 3 8 NCTS#_3_D
NDTR#_3_D 4 9 NRI#_3_D
GND 5

2.8.2 Serial Port 2 connector (D_COM2)

Avalue ARC 1037 Panel PC - Serial Port 2 connector 3

Signal PIN PIN Signal
NDCD#_2_D 1 6 NDSR#_2_D
NRXD_2_D 2 7 NRTS#_2_D
NTXD_2_D 3 8 NCTS#_2_D
NDTR#_2_D 4 9 NRI#_2_D
GND 5

2.9 ARC-BYT DB-E Jumpers & Connectors settings
2.9.1 CAN2.0 Switch (E_JCAN20)
Avalue ARC 1037 Panel PC - Figure 12.9.2 For user update FW (E_JBOOT0)

Avalue ARC 1037 Panel PC - Figure 2
2.9.3 For user update FW (E_JIAP1)

Avalue ARC 1037 Panel PC - Figure 3

2.9.4 For user update FW (E_CN1)
Avalue ARC 1037 Panel PC - Figure 4

Signal PIN
+3.3V 1
SWDIO 2
SWCLK 3
CAN_BUS_RESET# 4
GND 5

2.9.5 General purpose I/O connector (E_GPIO1)

Avalue ARC 1037 Panel PC - Figure 5

Signal PIN
GND 14
+3.3V 13
DO5 12
DO4 11
DO3 10
DO2 9
DO1 8
DO0 7
DI5 6
DI4 5
DI3 4
DI2 3
DI1 2
DI0 1

2.9.6 CAN Bus connector (E_CAN1)

Avalue ARC 1037 Panel PC - Figure 6

Signal PIN
CANH 1
CANL 2
GND 3

2.10 ARC-BYT DB-F Connectors settings
2.10.1 CAN Bus connector 1 (F_CAN1)

Avalue ARC 1037 Panel PC - Figure 7

Signal PIN PIN Signal
CAN_PWR 1 2 CAN_8
CAN_IND 3 4 CAN_9
GND 5 6 BAT_GND
CAN_WAKE 7 8 CAN_11
UART_RXD_1_F 9 10 CAN_12
UART_TXD_1_F +5V 11 12 CAN_13
+5V 13 14 CAN_14

2.10.2 CAN Bus connector 2 (F_CAN2)

Avalue ARC 1037 Panel PC - Figure 8

Signal PIN PIN Signal
BAT_PWR 1 6 CAN_12
CAN_8 2 7 CAN_13
CAN_9 3 8 CAN_14
BAT_GND 4 9 NC
CAN_11 5

2.11 ARC-BYT DB-G Connectors settings
2.11.1 Serial Port 1 connector (G_COM1)

Avalue ARC 1037 Panel PC - Figure 9

Signal PIN PIN Signal
NDCD#_3_G 1 6 NDSR#_3_G
NRXD_3_G 2 7 NRTS#_3_G
NTXD_3_G 3 8 NCTS#_3_G
NDTR#_3_G 4 9 NRI#_3_G
GND 5

2.11.2 Serial Port 2 connector (G_COM2)

Avalue ARC 1037 Panel PC - Figure 10

Signal PIN PIN Signal
NDCD#_2_G 1 6 NDSR#_2_G
NRXD_2_G 2 7 NRTS#_2_G
NTXD_2_G 3 8 NCTS#_2_G
NDTR#_2_G 4 9 NRI#_2_G
GND 5

2.11.3 Serial Port 3 connector (G_COM3)

Avalue ARC 1037 Panel PC - Figure 11

Signal PIN PIN Signal
NDCD#_1_G 1 6 NDSR#_1_G
NRXD_1_G 2 7 NRTS#_1_G
NTXD_1_G 3 8 NCTS#_1_G
NDTR#_1_G 4 9 NRI#_1_G
GND 5

2.12 ARC-BYT DB-H Jumpers settings
2.12.1 USB Power selector (H_USB_PWR_SEL1)

Avalue ARC 1037 Panel PC - Figure 12

*Default

2.13 ARC-BYT DB-H Connectors settings
2.13.1 Serial Port 1 connector (H_COM1)

Avalue ARC 1037 Panel PC - Figure 13

Signal PIN PIN Signal
NDCD#_1_H 1 6 NDSR#_1_H
NRXD_1_H 2 7 NRTS#_1_H
NTXD_1_H 3 8 NCTS#_1_H
NDTR#_1_H 4 9 NRI#_1_H
GND 5

2.13.2 Serial Port 2 connector (H_COM2)

Avalue ARC 1037 Panel PC - Figure 14

Signal PIN PIN Signal
NDCD#_2_H 1 6 NDSR#_2_H
NRXD_2_H 2 7 NRTS#_2_H
NTXD_2_H 3 8 NCTS#_2_H
NDTR#_2_H 4 9 NRI#_2_H
GND 5

2.14 ARC-BYT DB-K Connectors settings
2.14.1 Serial Port 1 connector (I_COM1)

Avalue ARC 1037 Panel PC - Figure 15

Signal PIN PIN Signal
NDCD#_1_I 1 6 NDSR#_1_I
NRXD_1_I 2 7 NRTS#_1_I
NTXD_1_I 3 8 NCTS#_1_I
NDTR#_1_I 4 9 NRI#_1_I
GND 5

2.14.2 Serial Port 2 connector (I_COM2)

Avalue ARC 1037 Panel PC - Figure 16

Signal PIN PIN Signal
NDCD#_2_I 1 6 NDSR#_2_I
NRXD_2_I 2 7 NRTS#_2_I
NTXD_2_I 3 8 NCTS#_2_I
NDTR#_2_I 4 9 NRI#_2_I
GND 5

Installation

Removing the Top Cover Warning
To prevent electric shock or system damage, before removing the chassis cover, must turn off power and disconnect the unit from power source.
Electrostatic discharge (ESD) can cause serious damage to electronic components. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the product is accessed internally, or any other electrical component is handled, the following anti-static precautions are strictly adhered to:

  • Wear an anti-static wristband: Wearing a simple anti-static wristband can help to prevent ESD from damaging the board.

  • Self-grounding: Before handling the board, touch any grounded conducting material.
    During the time the board is handled, frequently touch any conducting materials that are connected to the ground.

  • Use an anti-static pad: When configuring the product, place it on an anti-static pad.
    This reduces the possibility of ESD damaging the product.

  • Only handle the edges of the PCB: When handling the PCB, hold the PCB by the edges.

Installation Precautions
When installing the flat bezel panel PC, please follow the precautions listed below:

  • Power turned off: When installing the flat bezel panel PC, make sure the power is off.
    Failing to turn off the power may cause severe injury to the body and/or damage to the system.

  • Certified Engineers: Never open the equipment. For safety reasons, the equipment should be opened only by qualified skilled person.

  • Anti-static Discharge: If a user open the rear panel of the flat bezel panel PC, to configure the jumpers or plug in added peripheral devices, ground themselves first and wear an anti-static wristband.

3.1 Installing Hard Disk & Memory

Avalue ARC 1037 Panel PC - Installation

Step 1. Memory Installation: Remove 3 screws to release the chassis cover, and remove it.

Avalue ARC 1037 Panel PC - Installation 2

Step 2.1 Insert the SODIMM into the memory socket.
Step 2.2 Re-assemble your system back through previous steps to complete the installation.

Avalue ARC 1037 Panel PC - Installation 3

Step 3. HDD Installation: Insert the HDD into the Drive Bay and fasten 2 screws.

3.2 Installing ARC-BYT DB

Avalue ARC 1037 Panel PC - Installation 4

Step 1. Unfasten 2 screws of the HDD bracket and take it off.

Avalue ARC 1037 Panel PC - Installation 5

Step 2. Remove 4 screws to release the chassis cover, and remove it.

Avalue ARC 1037 Panel PC - Installation 6

Step 3.1 Insert the ARC-BYT DB into the socket and fasten 3 screws.
Step 3.2 Re-assemble your system back through previous steps to complete the installation.

3.3 System Mounting
Warning! More than one person should participate in mounting the panel PC to prevent accidental damage to the panel or personal injury.

Safety Precautions
Observe the following common safety precautions before installing any electronic device:

  • Use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must be crossed make sure the wires are perpendicular at the intersection point.
  • Keep the wires separated according to the interface. Wires that share similar electrical characteristics must be bundled together.
  • Do not bundle input wiring with output wiring. Keep them separate.
  • When necessary, it is strongly advised that you label wiring to all devices in the system.

The panel PC supports various mounting options, as listed below.
◼ Wall mounting (ACC-RITYVESA-B075R, Demonstration only)
◼ Arm/ Stand mounting (ACC-ARM-D41R, Demonstration only)
◼ Panel mounting (Use LPC-10 WMB version for demonstration)
◼ VESA mounting (Screws in the package)

3.3.1 Panel Mounting
To mount the panel PC onto wall, follow the instruction below (see Figure for addition reference).

Avalue ARC 1037 Panel PC - Installation 7

Step 1. Insert four M4 screws into the VESA holes on the panel PC and tighten them to secure the bracket to the rear panel, ensure that the thread depth of the screws on the rear panel does not exceed 4mm.

Avalue ARC 1037 Panel PC - Installation 8

Step 2. Select the location on the wall for the wall mount plate, secure the mount plate to the wall by inserting four M5 screws into pilot holes and tightening them.

Avalue ARC 1037 Panel PC - Installation 9

Step 3. To mount the panel PC on the wall, align the wall mount bracket attached to the panel PC with the wall mount plate on the wall and slide the panel PC downwards to hang the bracket on the mount plate. Secure the panel PC in place by tightening screws in the wall mount bracket.

3.3.2 ARM/ Stand Mounting
This Panel PC can be mounted on a VESA-compliant arm mount with a 100mm interface pad. To affix the panel PC to an arm mount, follow the steps below.

Avalue ARC 1037 Panel PC - Installation 10

Step 1. Refer to the installation instruction of mounting arm/ stand to correctly assembly the arm/ stand onto the surface as a base.
Step 2. Align the retention screw holes on the mounting arm interface with VESA holes in the panel PC and secure the panel PC with four M4 retention screws. Ensure that the thread depth of the screws on the rear panel does not exceed 4mm.

3.3.3 Panel Mounting
To mount the 10.4” panel PC (WMB version) into a panel, follow the steps below.

Step 1. Prepare a panel cutout according to the panel PC dimensions. For the panel cutout dimension, please refer to “System Dimensions” section in this manual. \

Avalue ARC 1037 Panel PC - Installation 12

Step 2. Add mounting brackets and fasten screws into the frame.
(Different size panel PC come with different quantities mounting brackets and screws.

Avalue ARC 1037 Panel PC - Installation 13

Step 3. Put the system into the cut-out.

Avalue ARC 1037 Panel PC - Installation 14

Step 4. Insert the hook brackets into the mounting bracket’s hole, and then tighten the screws to affix the panel PC in place, fasten all the hook bracket to ensure panel PC well fix at cabinet.

Avalue ARC 1037 Panel PC - Installation 15

Step 5. Complete.

3.3.4 VESA Mounting
The following picture indicates VESA mounting hole pattern (75×75 / 100×100 mm) on this Panel PC. VESA mount is a widely used mounting solution suitable for all kinds of industrial applications.

Avalue ARC 1037 Panel PC - Installation 16

Drivers Installation

All the drivers are available on Avalue Downloads Area (https://www.avaluetech.com/en/support/download). Type the model name and press Enter to find all the relevant software, utilities, and documentation.

Note:
The panel PC with projected capacitive type touchscreen and Windows 7 (or later) OS does not require touch driver installation. This is because there is a HID touch digitizer built-in driver in Windows 7 or later.

Avalue ARC 1037 Panel PC - Drivers Installation

  Note: Installation procedures and screen shots in this section are for your reference and may not be exactly the same as shown on your screen.

4.1 Install Chipset Driver
All drivers can be found on the Avalue Official Website: www.avalue.com.tw.
Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on.

Step1. Click Next.

Step 2. Click Accept.

Step 3. Click Install.

Step 4. Click Finish to complete setup.

4.2 Install VGA Driver
All drivers can be found on the Avalue Official Website: www.avalue.com.tw.

Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on.

Step 1. Click Begin installation.

Step 2. Click I agree to accept license agreement.

Step 3. Click Start.

Step 4. Click Finish to complete setup.

4.3 Install ME Driver
All drivers can be found on the Avalue Official Website: www.avalue.com.tw.

Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on.

Step 1. Click Next to continue setup.

Step 2. Click Next.

Step 3. Click Next.

Step 4. Click Finish to complete setup.

4.4 Install Serial IO Driver
All drivers can be found on the Avalue Official Website: www.avalue.com.tw.

Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on.

Step 1. Click Next.

Step 2. Click Next.

Step 3. Click Next.

Step 4. Click Next.

Step 5. Click Finish to complete setup.

4.5 Install Audio Driver (For Realtek ALC888S)
All drivers can be found on the Avalue Official Website: www.avalue.com.tw.

Note: The installation procedures and screen shots in this section are based on Windows 11 operation system.

Step 1. Installing Drivers.

Step 2. Click Next.

Step 3. Installing.

Step 4. Click Finish to complete setup.

4.6 Install Touch Driver
All drivers can be found on the Avalue Official Website: www.avalue.com.tw.

Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on.

Step 1. Click Next.

Step 2. Click I Agree.

Step 3. Click Install.

Step 4. Installing.

Step 5. Click Finish to complete setup.

All drivers can be found on the Avalue Official Website: www.avalue.com.tw.

Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on.

Step 1. Installing Drivers.

Step 2. Click OK.

Step 3. Installing Drivers.

Step 4. Complete setup.

BIOS Setup

5.1 Introduction
The BIOS setup program allows users to modify the basic system configuration. In this following chapter will describe how to access the BIOS setup program and the configuration options that may be changed.
5.2 Starting Setup
The AMI BIOS™ is immediately activated when you first power on the computer. The BIOS reads the system information contained in the NVRAM and begins the process of checking out the system and configuring it. When it finishes, the BIOS will seek an operating system on one of the disks and then launch and turn control over to the operating system.
While the BIOS is in control, the Setup program can be activated in one of two ways: By pressing or immediately after switching the system on, or By pressing the or key when the following message appears briefly at the left-top of the screen during the POST (Power On Self Test).

Press or to enter SETUP
If the message disappears before you respond and you still wish to enter Setup, restart the system to try again by turning it OFF then ON or pressing the “RESET” button on the system case. You may also restart by simultaneously pressing , , and keys. If you do not press the keys at the correct time and the system does not boot, an error
message will be displayed and you will again be asked to.
Press F1 to Continue, DEL to enter SETUP

5.3 Using Setup
In general, you use the arrow keys to highlight items, press to select, use the PageUp and PageDown keys to change entries, press for help and press to quit. The following table provides more detail about how to navigate in the Setup program using the keyboard.

Button Description
↑↓→← Move
Enter Select
+/- Value
Esc Exit
F1 General Help
F2 Previous Values
F3 Optimized Defaults
F4 Save & Exit Setup
Scroll help area upwards
Scroll help area downwards
  • Navigating Through The Menu Bar
    Use the left and right arrow keys to choose the menu you want to be in.
    Note: Some of the navigation keys differ from one screen to another.

  • To Display a Sub Menu
    Use the arrow keys to move the cursor to the sub menu you want. Then press

    . A “➢” pointer marks all sub menus.

5.4 Getting Help
Press F1 to pop up a small help window that describes the appropriate keys to use and the possible selections for the highlighted item. To exit the Help Window press or key.
5.5 In Case of Problems
If, after making and saving system changes with Setup, you discover that your computer no longer is able to boot, the AMI BIOS supports an override to the NVRAM settings which resets your system to its defaults.
The best advice is to only alter settings which you thoroughly understand. To this end, we strongly recommend that you avoid making any changes to the chipset defaults. These defaults have been carefully chosen by both BIOS Vendor and your systems manufacturer to provide the absolute maximum performance and reliability. Even a seemingly small change to the chipset setup has the potential for causing you to use the override.

5.6 BIOS setup
Once you enter the Aptio Setup Utility, the Main Menu will appear on the screen. The Main Menu allows you to select from several setup functions and exit choices. Use the arrow keys to select among the items and press to accept and enter the sub-menu.
5.6.1 Main Menu
This section allows you to record some basic hardware configurations in your computer and set the system clock.

Avalue ARC 1037 Panel PC - BIOS Setup

5.6.1.1 System Language
This option allows choosing the system default language.
5.6.1.2 System Date
Use the system date option to set the system date. Manually enter the month, day and year.
5.6.1.3 System Time
Use the system time option to set the system time. Manually enter the hours, minutes and seconds.

Note: The BIOS setup screens shown in this chapter are for reference purposes only, and may not exactly match what you see on your screen.
Visit the Avalue website (www.avalue.com.tw) to download the latest product and BIOS information.
5.6.2 Advanced Menu
This section allows you to configure your CPU and other system devices for basic operation through the following sub-menus.

Avalue ARC 1037 Panel PC - BIOS Setup 2

5.6.2.1 CPU Configuration
Use the CPU configuration menu to view detailed CPU specification and configure the CPU.

Avalue ARC 1037 Panel PC - BIOS Setup 3

Item Options Description

Intel (VMX) Virtualization
Technology| Disabled
Enabled[Default]| When enabled, a VMM can utilize the additional hardware capabilities provided by Vanderpool Technology.
Active Processor Cores| All[Default] 1
2
3| Number of cores to enable in each processor package.

5.6.2.1.1 Efficient-core Information

Avalue ARC 1037 Panel PC - BIOS Setup 4

5.6.2.2 Power & Performance

Avalue ARC 1037 Panel PC - BIOS Setup 5

5.6.2.2.1 CPU – Power Management Control

Avalue ARC 1037 Panel PC - BIOS Setup 6

Item Option Description
Intel® Speed Step ‘m Enabled[Default].
Disabled Allows more than two frequency ranges to be supported.

Intel® Speed Shift
Technology| Enabled[Default],
Disabled| Eanble/Disable InteM Speed Shift Technology support. Enabling will expose the CPPC v2 interface to allow for hardware controlled P-states.
Turbo Mode| Enabled[Default],
Disabled| Enable/Disable processor Turbo Mode (requires EMTTM enabled too). AUTO means enabled.
C States| Enabled[Default],
Disabled| Enable/Disable CPU Power Management.

5.6.2.2.1.1 View/Configure Turbo Options

Avalue ARC 1037 Panel PC - BIOS Setup 7

5.6.2.3 PCH-FW Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 8

Item Option Description
ME State Disabled
Enabled[Default] When Disabled ME will be put into ME Temporarily

Disabled Mode.

5.6.2.3.1 Firmware Update Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 9

Item Option Description
ME FW Image Re-Flash Disabled
Enabled[Default] Enable/Disable Me FW Image Re-Flash function.

5.6.2.3.2 PTT Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 10

Item Option Description
TPM Device Selection dTPM[Default],
PTT Selects TPM device: PTT or dTPM. PTT-Enables PTT in SkuMgr dTPM

1.2-Disables PTT in SkuMgr Warning! PTT/dTPM will be disabled and all data saved on it will be lost.

5.6.2.4 Trusted Computing

Avalue ARC 1037 Panel PC - BIOS Setup 11

Item Option Description
Security Device Support Disable,
Enable[Default] Enables or Disables BIOS support for security device.

O.S. will not show Security Device. TCG EFI protocol and INT1A interface will not be available.

5.6.2.5 APCI Settings

Avalue ARC 1037 Panel PC - BIOS Setup 12

Item Option Description
Enable Hibernation Disabled
Enabled[Default], Enables or Disables System ability to Hibernate (OS/S4

Sleep State). This
option may not be effective with some OS.
ACPI Sleep State| Suspend Disabled, S3 (Suspend to RAM)[Default]| Select the highest ACPI sleep state the system will enter when the SUSPEND
button is pressed.

5.6.2.6 IT5782 Super IO Configuration
You can use this item to set up or change the IT5782 Super IO configuration for serial ports.
Please refer to 5.6.2.6.1 ~ 5.6.2.6.5 for more information.

Avalue ARC 1037 Panel PC - BIOS Setup 13

Item Description
Serial Port 1 Configuration Set Parameters of Serial Port 1 (COMA).
Serial Port 2 Configuration Serial Set Parameters of Serial Port 2 (COMB).
Serial Port 3 Configuration Set Parameters of Serial Port 3 (COMC).
Serial Port 4 Configuration Set Parameters of Serial Port 4 (COMD).
Serial Port 5 Configuration Set Parameters of Serial Port 5 (COME).

5.6.2.6.1 Serial Port 1 Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 14

Item Option Description
Serial Port Enabled[Default],
Disabled Enable or Disable Serial Port (COM).
UART 232 422 485 UART 232[Default] UART 422
UART 485 Change the Serial Port as RS232/422/485.

5.6.2.6.2 Serial Port 2 Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 15

Item Option Description
Serial Port Enabled[Default], Disabled Enable or Disable Serial Port (COM).

5.6.2.6.3 Serial Port 3 Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 16

5.6.2.6.4 Serial Port 4 Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 17

5.6.2.6.5 Serial Port 5 Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 18

5.6.2.7 HW Monitor

Avalue ARC 1037 Panel PC - BIOS Setup 19

5.6.2.8 S5 RTC Wake Settings

Avalue ARC 1037 Panel PC - BIOS Setup 20

Item Option Description
Wake system from S5 Disabled[Default],

Fixed Time
Dynamic Time| Enable or disable System wake on alarm event. Select Fixed Time, system will wake on the hr::min::sec specified. Select Dynamic Time, System will wake on the current time + Increase minute(s).

5.6.2.9 Serial Port Console Redirection

Avalue ARC 1037 Panel PC - BIOS Setup 21

Item Option Description
Console Redirection Disabled[Default],
Enabled Console Redirection Enable or Disable.
Console Redirection EMS Disabled[Default],
Enabled Console Redirection Enable or Disable.

5.6.2.10 USB Configuration
The USB Configuration menu helps read USB information and configures USB settings.

Avalue ARC 1037 Panel PC - BIOS Setup 22

Item Options Description
XHCI Hand-off Enabled [pefault] Disabled This is a workaround for OSes

without XHCI hand-off support. The XHCI ownership change should be claimed by XHCI driver.
USB Mass Storage Driver Support| Enabled[Default] Disabled| Enable/Disable USB Mass Storage Driver Support.
USB transfer time-out| 1 sec
5 sec
10 sec
20 sec[Default]| The time-out value for Control, Bulk, and Interrupt transfers.
Device reset time-out| 10 sec
20 sec[Defaultj
30 sec
40 sec| USB mass storage device Start Unit command time-out.
Device power-up delay| Auto[Default] Manual| Maximum time the device will take before it properly reports itself to the Host Controller. ‘Auto’ uses default value: for a Root port it is 100ms, for a Hub port the delay is taken form Hub descriptor.
Mass Storage Devices| Autopefaultj
Floppy
Forced FDD
Hard Disk
CD-ROM| Mass storage device emulation type. ‘AUTO’ enumerates devices according to their media format. Optical drives are emulated as ‘CDROM’, drives with no media will be emulated according to a drive type.

5.6.2.11 Network Stack Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 23

Item Option Description
Network Stack Enabled
Disabled[Default] Enable/Disable UEFI Network Stack.

5.6.2.12 NVMe Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 24

5.6.3 Chipset

Avalue ARC 1037 Panel PC - BIOS Setup 25

5.6.3.1 System Agent (SA) Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 26

Item Option Description
VT-d Enabled[Default]Disabled] VT-d capability.

5.6.3.1.1 Memory Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 27

5.6.3.1.2 Graphics Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 28

Item Option Description
GTT Size 2MB

4MB
8MB[Default]| Select the GTT Size.
Aperture Size| 128MB
256MB[Default] 512MB
1024MB| Select the Aperture Size. Note: Above 4GB MMIO BIOS assignment is automatically enabled when selecting > 2048MB aperture. To use this
feature, please disable CSM Support.

5.6.3.2 PCH-IO Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 29

5.6.3.2.1 PCI Express Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 30

5.6.3.2.1.1 PCI Express Root Port 4 (M.2 KeyE)

Avalue ARC 1037 Panel PC - BIOS Setup 31

Item Option Description

PCI Express Root Port 4 (M.2
KeyE)| Enabled[Default],
Disabled| Control the PCI Express Root Port.
ASPM| Disabled[Default],
L1
Auto| Set the ASPM Level: Force L0s – Force all links to L0s State AUTO – BIOS auto configure DISABLE – Disables ASPM.
L1 Substates| Disabled[Default] L1.1
L1.1 & L1.2| PCI Express L1 Substates settings.
PTM| Disabled[Default],
Enabled| Enable/Disable Precision Time Measurement.
PCIe Speed| Auto[Default] Gen1
Gen2
Gen3| Configure PCIe Speed.

5.6.3.2.1.2 PCI Express Root Port 7 (LAN1-I226)

Avalue ARC 1037 Panel PC - BIOS Setup 32

Item Option Description

PCI Express Root Port 7
(LAN1-I226)| Enabled[Default],
Disabled| Control the PCI Express Root Port.
ASPM| Disabled[Default],
L1 Auto| Set the ASPM Level: Force LOs — Force all links to LOs State AUTO — BIOS auto configure DISABLE — Disables ASPM.
L1 Substates| Disabled[Default] L1.1 L1.1 & L1.2| PCI Express L1 Substates settings.
PTM| Disabled[Default],
Enabled| Enable/Disable Precision Time Measurement.
PCIe Speed| Auto[Default] Gent
Gen2
Gen3| Configure PCIe Speed.

5.6.3.2.1.3 PCI Express Root Port 9 (B2B)

Avalue ARC 1037 Panel PC - BIOS Setup 33

Item Option Description
PCI Express Root Port 9 (B2B) Enabled[Default],
Disabled Control the PCI Express Root Port.
ASPM Disabled[Default],
L1 Auto Set the ASPM Level: Force LOs — Force all links to LOs State AUTO —

BIOS auto configure DISABLE — Disables ASPM.
Ll Substates| Disabled[Default] L1.1 L1.1 & L1.2| PCI Express L1 Substates settings.
PTM| Disabled[Default],
Enabled| Enable/Disable Precision Time Measurement.
PCIe Speed| Auto[Default] Gent
Gen2
Gen3| Configure PCIe Speed.

5.6.3.2.1.4 PCI Express Root Port 10 (LAN2-I226)

Avalue ARC 1037 Panel PC - BIOS Setup 34

Item Option Description

PCI Express Root Port 10
(LAN2-I226)| Enabled[Default], Disabled| Control the PCI Express Root Port.
ASPM| Disabled[Default], L1
Auto| Set the ASPM Level: Force L0s – Force all
links to L0s State AUTO – BIOS auto
configure DISABLE – Disables ASPM.
L1 Substates|  Disabled[Default] L1.1 L1.1 & L1.2| PCI Express L1 Substates settings.
PTM| Disabled[Default],
Enabled| Enable/Disable Precision Time
Measurement.
PCIe Speed| Auto[Default] Gen1
Gen2
Gen3| Configure PCIe Speed.

5.6.3.2.2 SATA Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 35

Item Options Description
SATA Controller(s) Enabled[Default] Disabled, Enable/Disable SATA Device.
Port 0/1 Disabled Enabled[Default] Enable or Disable SATA Port.

5.6.3.2.3 HD Audio Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 36

Item Option Description
HD Audio Disabled
Enabled[Default] Control Detection of the HD-Audio device. Disable = HDA

will be unconditionally disabled Enabled = HDA will be unconditionally enabled.

5.6.3.3 Board & Panel Configuration

Avalue ARC 1037 Panel PC - BIOS Setup 37

Item Option Description
Active Panel Disabled
Enabled[Default] Active Internal

LVDS(eDP->Ch7513-to-LVDS).
CH7513 EDID Panel Option| 1024×768 24/1
800×600 18/1
1024×768 18/1[Default] 1366×768 18/1
1024×600 18/1
1280×800 18/1
1920×1200 24/2
1920×1080 18/2
1280×1024 24/2
1440×900 18/2
1600×1200 24/2
1366×768 24/1
1920×1080 24/2
7513-eDP| Port-EDP to LVDS(Chrotel 7513) Panel EDID Option.
Panel Brightness Control
Method| BIOS[Default] OS Driver| Panel Brightness Control Method. 1.BIOS 2.OS Driver.
Panel Brightness| 00%
25%
50%
75%
100%[Default]| Select Panel back light PWM duty.
Panel Back Light PWM
Frequency| 200[Default] 300
400
500
700
1k
2k
3k
5k
10k
20k| Select Panel back light PWM Frequency.
ErP Function| Disabled[Default] Enabled| ErP Function (Deep S5).
PWR-On After PWR-Fail| Off[Default] On
Last state| AC loss resume.
Wake Up by Ring| Disabled
Enabled[Default]| Wake Up by Ring from S3/S4/S5.
Watch Dog| Disabled[Default] 30 sec
40 sec
50 sec
1 min
2 min
10 min
30 min| Select WatchDog.
USB Standby Power| Disabled Enabled[Default]| Enables/Disabled USB Standby Power during S3/S4/S5.
Onboard USB
Touch(Penmount6000)| Disabled Enabled[Default]| Onboard USB Touch(Penmount6000) Enabled/Disabled.
M.2 KeyB P38 Setting| Low[Default] High| Set M.2 KeyB Pin38(DEVSLP) as Low/High.
SHOW DMI INFO| Disabled[Default] Enabled| SHOW DMI INFO.

5.6.4 Security

Avalue ARC 1037 Panel PC - BIOS Setup 38

  • Administrator Password
    Set setup Administrator Password 110 ARC-1037 Quick Reference Guide

  • User Password
    Set User Password

5.6.4.1 Secure Boot

Avalue ARC 1037 Panel PC - BIOS Setup 39

5.6.5 Boot

Avalue ARC 1037 Panel PC - BIOS Setup 40

Item Option Description
Setup Prompt Timeout 1~ 65535 Number of seconds to wait for setup activation

key. 65535(0xFFFF) means indefinite waiting.
Bootup Num Lock State| On[Default] Off| Select the keyboard Num Lock state
Quiet Boot| Disabled[Default] Enabled| Enables or disables Quiet Boot option
Boot Option #1/2| Set the system boot order.

5.6.6 Save and exit

Avalue ARC 1037 Panel PC - BIOS Setup 41

5.6.6.1 Save Changes and Reset
Reset the system after saving the changes.

5.6.6.2 Discard Changes and Reset
Reset system setup without saving the changes.

5.6.6.3 Restore Defaults
Restore/Load Default values for all the setup options.

5.6.6.4 Launch EFI Shell from filesystem device
Attempts to Launch EFI Shell application (Shellx64.efi) from one of the available filesystem devices.

Maintenance & Troubleshooting

System Maintenance Introduction
If the components of the product fail they must be replaced.
Please contact the system reseller or vendor to purchase the replacement parts. Please follow the safety precautions outlined in the sections that follow:

General Safety Precautions
Please ensure the following safety precautions are adhered to at all times.

  1. Follow the electrostatic precautions outlined below whenever the device is opened.

  2. Make sure the power is turned off and the power cord is disconnected whenever the product is being installed, moved or modified.

  3. To prevent the risk of electric shock, make sure power cord is unplugged from wall socket. To fully disengage the power to the unit, please disconnect the power cord from the AC outlet. Refer servicing to qualified service personnel. The AC outlet shall be readily available and accessible.

  4. Do not apply voltage levels that exceed the specified voltage range. Doing so may cause fire and/or an electrical shock. Use a power cord that matches the voltage of the power outlet, which has been approved and complies with the safety standard of your particular country.

  5. Electric shocks can occur if the product chassis is opened when it is running. To avoid risk of electric shock, this device must only be connected to a supply mains with protective
    earth.

  6. Do not drop or insert any objects into the ventilation openings of the product.

  7. If considerable amounts of dust, water, or fluids enter the device, turn off the power supply immediately, unplug the power cord, and contact your dealer or the nearest service
    center.

  8. This equipment is not suitable for use in locations where children are likely to be present.

  9. DO NOT:
    • Drop the device against a hard surface.
    • Strike or exert excessive force onto the LCD panel.
    • Touch any of the LCD panels with a sharp object.
    • In a site where the ambient temperature exceeds the rated temperature.

Anti-Static Precautions

WARNING:
Failure to take ESD precautions during the installation of the product may result in permanent damage to the product and severe injury to the user.
Electrostatic discharge (ESD) can cause serious damage to electronic components, including the product. Dry climates are especially susceptible to ESD. It is therefore critical
that whenever the product is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.

  • Wear an anti-static wristband: Wearing a simple anti-static wristband can help to prevent ESD from damaging any electrical component.
  • Self-grounding: Before handling any electrical component, touch any grounded conducting material. During the time the electrical component is handled, frequently touch any conducting materials that are connected to the ground.
  • Use an anti-static pad: When configuring or working with an electrical component, place it on an anti-static pad. This reduces the possibility of ESD damage.
  • Only handle the edges of the electrical component. When handling the electrical component, hold the electrical component by its edges. Please ensure the following safety precautions are adhered to at all times.
    1. Follow the electrostatic precautions outlined below whenever the device is opened.
    2. Make sure the power is turned off and the power cord is disconnected

Maintenance and Cleaning
When maintaining or cleaning the product, please follow the guidelines below.

WARNING:

  • For safety reasons, turn-off the power and unplug the panel PC before cleaning.
  • If you dropped any material or liquid such as water onto the panel PC when cleaning, unplug the power cable immediately and contact your dealer or the nearest service center. Always make sure your hands are dry when unplugging the power cable.

Maintenance and Cleaning
Prior to cleaning any part or component of the product, please read the details below.

  • Except for the LCD panel, never spray or squirt liquids directly onto any other components. To clean the LCD panel, gently wipe it with a piece of soft dry cloth or a slightly moistened cloth.
  • The interior of the device does not require cleaning. Keep fluids away from the device interior.
  • Be cautious of all small removable components when vacuuming the device.
  • Never drop any objects or liquids through the openings of the device.
  • Be cautious of any possible allergic reactions to solvents or chemicals used when cleaning the device.
  • Avoid eating, drinking and smoking within vicinity of the device.

Cleaning Tools
Some components in the panel PC may only be cleaned using a product specifically designed for the purpose. In such case, the product will be explicitly mentioned in the cleaning tips. Below is a list of items to use when cleaning the panel PC.

  • Cloth: Although paper towels or tissues can be used, a soft, clean piece of cloth is recommended when cleaning the device.
  • Water or rubbing alcohol: A cloth moistened with water or rubbing alcohol can be used to clean the device.
  • Using solvents: The use of solvents is not recommended when cleaning the device as they may damage the plastic parts.
  • Vacuum cleaner: Using a vacuum specifically designed for computers is one of the best methods of cleaning the device. Dust and dirt can restrict the airflow in the device and cause its circuitry to corrode.
  • Cotton swabs: Cotton swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas.
  • Foam swabs: Whenever possible, it is best to use lint free swabs such as foam swabs for cleaning.

Basic Troubleshooting
PEI Beep Codes

# of Beeps Description
1 Memory not Installed
2 Recovery started
3 Typically for development use.

The beep code is generated when DXEIPL PPI or DXE Core is not found.
4| Recovery failed
4| S3 Resume failed
7| Typically for development use.
The beep code is generated when platform cannot be reset because reset
PPI is not available.

DXE Beep Codes

# of Beeps Description
1 Invalid password
4 Typically for development use.

The beep code is generated when some of the Architectural Protocols are
not available.
5| No Console Input or Output Devices are found
5| No Console Input Devices are found
6| Flash update is failed
7| Typically for development use.
The beep code is generated when platform cannot be reset because reset
protocol is not available.
8| Platform PCI resource requirements cannot be met

Product Application

For detailed instructions on the operation of the Watchdog Timer and Digital I/O (DIO) features of this Panel PC, please refer to the comprehensive guide available in the “AvalueIOAPI” manual. Please reaching out to your respective distributors, Avalue technical support team, or Avalue customer service representatives for further information. Feel free to inquire about this supplementary resource to enhance your understanding of the Watchdog Timer and Digital I/O (DIO) Application for optimal utilization of your Panel PC.

ARC-1037 Quick Reference Guide
ARC-1037

References

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