ReSound GN-20472100 Desktop Charger User Guide

: June 6, 2024
: ReSound

Table of Contents

ReSound GN-20472100 Desktop Charger User Guide
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ReSound GN-20472100 Desktop Charger User Guide

ReSound GN-20472100

GN Making Life Sound Better resound.com

Introduction

Thank you for choosing our products and congratulations on the purchase of your new rechargeable hearing aids and charger. Our innovative recharging technology gives you expanded freedom and flexibility allowing you to charge your hearing aids anywhere.

To benefit fully from your new charger, please read this manual carefully. With proper care, maintenance and usage, your hearing aids and charger will give you many years of improved hearing and communication.

This user guide contains instructions on how to use your charger. For information on using your hearing aids, consult the hearing aid user guide.

Intended use

The hearing aid charger is intended to charge rechargeable hearing aids. The charger is intended to be used only with ReSound rechargeable hearing aids.

Statement

Hearing aid charger, Model: C-3

This device complies with part 15 of the FCC rules and ICES-003 of the ISED rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment to an outlet or a circuit different from the one to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications can void the user’s authority to operate the equipment.

The products are in compliance with the following regulatory requirements:

In EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD).
Hereby, GN Hearing A/S declares that the radio equipment type C-3 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: www.declarations.resound.com.
In US: FCC CFR 47 Part 15, subpart B.
For other identified applicable international regulatory requirements in countries outside the EU and US, please refer to local country requirements for these areas.
In Canada: this device is certified under the rules of ISED.

Getting to know your charger

Seen from behind

Seen from behind

Getting started

Placing your hearing aids in the charger

Fully charge your hearing aids before using them.

CAUTION: Before inserting your hearing aids into the charger, ensure that they are dry.

Plug the supplied power adapter into a power outlet and connect the charging cable to the hearing aid charger.
Place your hearing aids into the charging bays as shown to the right.
The left hearing aid goes into the charging bay marked “L” (left).The right hearing aid goes into the charging bay marked “R” (right).
The LED will light up, indicating that charging has been initiated.

NOTE: Make sure that your hearing aids are fully inserted into the charger.

WARNING:

Keep your charger and rechargeable hearing aids away from pets, children and people with cognitive, intellectual or mental health challenges.
Avoid charging your product in extremely high or low temperatures and do not use the charger outdoors or in damp areas.
Only recharge the hearing aid charger with the power supply unit that has been supplied together with the product.

Charging your hearing aids

While your hearing aids are charging, the on/off light on your hearing aid will blink slowly. When fully charged, the light remains on (not blinking) until your hearing aid is removed from the charger.

Charging your hearing aids

Cleaning and maintenance

Cleaning your hearing aid charger

Clean the outside of the charger using a dry, clean cloth.
Clean the charging bays using a clean cotton bud.

WARNING: Do not use liquid to clean your hearing aid charger.

Care and maintenance

NOTE: To have the best user experience, and to prolong the life of your charger, follow these steps:

Keep your hearing aid charger dry and clean.
To remove grease and moisture, wipe the hearing aid charger with a soft cloth after use.

General warnings

WARNING:

Keep your rechargeable hearing aid away from pets, children and people with cognitive, intellectual or mental health challenges.
Keep your hearing aid charger away from excessive heat like ovens or microwave ovens and direct sunlight. The heat may deform the casing, damage the electronics and deteriorate the surfaces.
Never use your hearing aid charger in places with explosive gases such as mines, oil fields or the like unless these areas are certified for hearing aid use. Using your hearing aid charger in places that are not certified can be dangerous.
Avoid exposing your product to rain, moisture or other liquids, to protect against damage to the product or injury to you.
When you disconnect the power cord or any enhancement, grasp and pull the plug, not the cord.
Never use a damaged charger. A damaged or incorrectly reassembled charger can cause electric shock or fire when the product is subsequently used.
Do not attempt to disassemble the charger as it may expose you to dangerous electric shock and cause the warranty to terminate.

General precautions — Wireless hearing aid chargers

CAUTION:

When wireless function is activated, the device uses low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing aid charger away from the affected electronic device.
For safety reasons, use only the charger supplied by ReSound.

Warnings to hearing care professionals

WARNING:

External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1, IEC 60065 or IEC 60950-1, as appropriate.

Technical specifications

Troubleshooting

Troubleshooting Table

Troubleshooting Table Continued

Charger FAQ

Warranties and repairs

ReSound provides a warranty on hearing aid chargers in the event of defects in workmanship or materials, as described in the applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing aid charger. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices. Hearing aid chargers, therefore, at ReSound discretion, may be replaced by new products or products manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts. The warranty period of hearing aid chargers is designated on your warranty card, which is provided by your hearing care professional.

For hearing aid chargers that require service, please contact your hearing care professional for assistance. ReSound hearing aid chargers that malfunction must be repaired by a qualified technician.

Do not attempt to open the casing of the hearing aid charger as this will invalidate the warranty.

Expected service life time

The expected service life time for the charger is minimum of 5 years.

Temperature test, transport and storage information

During normal operation the temperature should not exceed the limit values of +5°C (+41 °F) to +40° C (+104° F), at a relative humidity of 90% , non- condensing. An atmospheric pressure between 700 hPa and 1060 hPa is appropriate.

During transport or storage, the temperature should not exceed the limit values of:

-25 °C (-13°F) to +5 °C (41°F)
+5 °C (41°F) to +35 °C (95°F) at a relative humidity range of 15 % to 90 %, non-condensing
35 °C (95°F) to 70 °C (158°F) at a water vapour pressure up to 50 hPa.

Warm-up time: 5 minutes.
Cool-down time: 5 minutes.

Advisories

WARNING: Points out a situation that could lead to serious injuries.

CAUTION: Indicates a situation that could lead to minor and moderate injuries.

Advice and tips on how to handle your charger better.

Follow instructions for use.

Please ask your local hearing care professional concerning disposal of your charger.
NOTE: Country-specific regulations may apply.

Complies with ACMA requirements.

Compliance
Complies with IMDA requirements.

Acknowledgements

Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions:

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Manufacturer according to
EU Medical Device Directive
93/42/EEC:

Worldwide Headquarters
GN Hearing A/S
Lautrupbjerg 7
DK-2750 Ballerup
Denmark
Tel.: +45 4575 1111
resound.com
CVRno. 55082715

India
GN Hearing India Private Limited
4th Floor, Office No 401-408
NMS Titanium, Plot No. 74, Sector No.15
CBD Belapur, Navi Mumbai
Maharashtra 400614
Tel: +91 22 2752 4700
customercare.india@gnresound.com
gnresound.in

Any issues relating to the EU Medical Device Directive 93/42/EEC o r EU Radio Equipment Directive 2014/53/EU should be directed to GN Hea ring A/S.

401476050IND_GB-20.12 -Rev. A