JOOAN 2Kx2 Dual Lens 5G Security Camera and 5G Light Bulb Security Camera User Guide

JOOAN 2Kx2 Dual Lens 5G Security Camera and 5G Light Bulb Security Camera

Specifications

• Camera Type : WiFi Camera
• Lens LEDs : Yes
• Mic: Yes
• Speaker: Yes
• SD Card Slot: 1
• Reset Hole: Yes

Camera introduction

Note: The reset button position will be different for different models, and the picture is for reference only

• What should I pay attention to before WiFi connection?
  A1:APP permission: Pls turn on GPS and all permissions and select”allow”; iOS iPhone: pls enable location action by setting>privacy>location services>cam720 APP>enablepreciselocation, select”always”
  WiFi requirement: Pls ensure the Name and password of the router are not more than 16 characters
  Note: pls take the camera near the router for the first connection, the cellphone is connected to the same wifi

• What should I pay attention to before Wired connection?
  A2:Ethernet cable: pls check the cable is working and check the indicator tor of the network port is always on
  NOTE: pls confirm the cellphone is connected to the same wifi as the router that the camera is connected.

• Q3:How to do if the camera is often offline?
  A3:Adapter: pls check the adapter and outlet for the camera, or check the camera’s record, if there are some broken records, the problem is in power; the camera can record without wifi
  Network: pls check the network, is it normal
  APP permission: pls check mobile network permission on the APP is enabled, otherwise, the APP can’t work under a mobile network.
  Reconfigure the camera: delete the camera from the APP> add the camera after resetting the camera as the first connection

Sign up & Login

Register an account: Click “Register” > enter your email address, set your APP passcode, check the verification code, and wait for the verification to be completed, and then jump directly to the APP list.
Note: if you don’t want to register an account, it can’t remote, but you can stand alone mode to view the camera. This mode only supports Local views.

WiFi connection

Power and Reset the camera: Pls plug in the adapter for the camera, Reset the camera by long pressing the reset button for 5 seconds until you hear “Di-“, the camera will do self-inspection after “Di-“2 times
Requirement Before WiFi connection : pls read Q1 above: Don’t ban permissions of the APP

NOTE: some models only support 2.4Ghz WiFi, cellphones connected to 2.4G WiFi for the first connection; if the camera supports 2.4G/5G dual-band WiFi, pls choose the right WiFi according to the place you want to install (2.4Ghz signal transfer distance is longer, 5Ghz is shorter but faster in speed).

1. In the APP： click”+”> select”WiFi connection”
2. Check “configure the network when you hear the device tone” > Tap” next step”
3. Follow the Tips Shown in the APP(pls connect WiFi to JA or JAA-, and then back to Cam720 APP)to find the Camera’s WiFi(namedJA- / JAA-),after connected it pls back to cam720 APP
4. Enter the right password for the WiFi that your phone is connected to, Tap”Next Step)
5. When the device is connected, pls wait patiently until the camera is online”, then click the video to view

Wired Connection

Plug the power supply and Ethernet cable into the router: Pls plug the adapter for the camera and connect the camera with the Ethernet cable to the router
Reset the camera: Long-press the reset button about 5-8s until you hear Prompted, select the wired connection to connect it.

NOTE: pls read Q2 above if there is a problem with the wired connection if the camera has a Network port, it supports wired/WiFi connection, otherwise, pls select a Wi-Fi connection to connect.

1. In the APP,click”+”> select “network cable connection”
2. Search and select the IP of the camera, click to add
3. Click the video to view until hearing “camera is online”

1. Return to the device list
2. Share the device
3. More function settings
4. Switch image effects
5. Turn on the microphone
6. Screenshot to save the image
7. Switch into a Full-screen image
8. Playback (SD card Playback | Cloud Playback)
9. Setting of cruise
10. Preset point settings
11. TZP rotation control
12. Turn on the voice intercom
13. Turn on the screen record function
14. Start Live video
15. Subscribe Cloud storage
16. More functions setup
17. User information
18. Modify the device name
19. Add more cameras

1. Back to the device list
2. Modify the device name
3. Share equipment
4. SD card setup
5. Detection alarm settings
6. Buy cloud storage
7. Image Flip: upside down
8. Choose a call mode
9. Enable/Disable Auto tracking 10, Indicator light switch
10. Choose night vision mode
11. Set the time zone
12. Switch WIFI network
13. Camera information
14. Camera version number
15. Delete the camera
16. Transfer the camera to another account

Share

Share your camera with your friends and families

1. our friend should have an account of the cam720 APP.
2. in the main account, enter the Email of the friend’s APP account or scan the QR code of the account to share it.
3. Freely set the permission on this shared account

Playback

1. Turn on the playback function and two recording methods are available: SDcard record(8-128G) and Cloud Record.
2. New users can get a trial of cloud storage for free, pls don’t miss it.
3. SD card record supports 3 record modes: 24/7 continuous, motion-triggered, and scheduled record.

Installation

Indoor Camera-stent assembly

1. This camera can be placed on the desktop, or ceil or wall-mounted.
2. Attach the bracket to the wall make a mark on the hole to punch holes, and use a 6mm drill bit to get the holes, then Stuff the rubber stopper into the hole.
3. Align the bracket with the hole position and tighten the screws. Fix the body, hold the body, and turn it tightly.

Outdoor camera

1. Attach the bracket to the wall and make a mark on the hole to ponch holes, and use a 6mm drill bit to get the holes,then Stuff the rubber stopper into the hole.
2. Select a suitable location and install expansion screws on the wall. for example, if it’s a wooden wall,expansion screws are not requirement.
3. Align the bracket with the hole position and tighten the screws.

Important Use Notice

1. The use of unapproved or incompatible power adapters may cause fire, explosion, or other dangers.

2. This product and accessories contain some small parts to avoid children’s contact and cause swallowing small parts, causing suffocation or other hazards, in addition, this product is not a toy, so children should be used under adult supervision.

3. Please use this product within the appropriate temperature range. When the ambient temperature is too high or too low, it may cause errors, avoid rain or moisture on the product and its accessories,
   so as not to affect the use of the product.

4. Suitable for equipment, suitable for areas with an altitude of 2000 meters and below.

5. WiFi devices should be under a good wifi signal area, pls avoid choosing a closed environment installation which may cause a bad signal.

Important Use Notice

1. Failed in connection at first connection？
   Pls view the operation video on the last page(Scan the QR code to view), and pls view the wifi connection steps from page 5, if still fails, pls message the seller to get support, we also offer online support if you need it.

2. Change a router, the camera is offline？
   pls delete the camera from the APP, take the camera to near the new router, power and reset it, search, and add it.

3. Stop record？
   Check the status of the SD card in the APP 2, Check the recording setup 3, format SD card 4, change an SD card to test 5, message Seller to get support

4. The camera is offline？
   Read the Q3 page and follow it to check, if there are further questions, pls message the seller to get support

5. The instructions are not detailed enough？
   It’s a general quick user guide, so less many fewer details, pls contact the seller to get the E-user manual and operation video according to your order.

After-sale Service & Tech Support

We offer a one-year warranty and lifetime technical support! As long as there is any problem, please feel free to contact the purchase store, we will quickly provide an effective solution.
By scanning the QR code below to access YouTube, select the right operation video for your camera according to the model of the camera Or message the seller to get the operation video directly.

SCANNER

Operation videos(Scan the QR code to view)

Download CAM720 APP from the APP store or Google play, or by Scanning the QR code above.
Sign up for an account by email and login, please read the instructions carefully before use.

FAQ

• Q: What should I pay attention to before WiFi connection?
  • A: Ensure APP permissions are granted, turn on GPS, and confirm router name and password are not more than 16 characters. Keep the camera near the router for the initial connection.
• Q: What should I pay attention to before Wired connection?
  • A: Check Ethernet cable functionality and ensure the cellphone is connected to the same WiFi network as the camera.
• Q: How do I troubleshoot if the camera is often offline?
  • A: Check the power adapter, network connectivity, and mobile network permissions in the APP settings. Consider reconfiguring the camera if issues persist.

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