JOOAN APP720 5MP Security Camera Outdoor User Guide

JOOAN APP720 5MP Security Camera Outdoor

Camera introduction

Note: The reset button position will be different for different models, and the picture is for reference only

FAQ

Q1:What should I pay attention to before WiFi conne ction?

Q2：What should I pay attention to before Wired connection?

A2: Ethernet cable: pls check the cable is working and check the indicator of the network port is always on NOTE：pls confirm the cellphone connected the same wifi of the router that camera connected.

Q3:How to do if the camera is often offline?

A3:Adapter: pls check the adapter and outlet for the camera, or check the camera's record, if there are some broken records, the problem is in power;camera can record without wifi Network: pls check the network,is it normal APP permission: pls check mobile network permission on the APP is enable, otherwise, the APP can't work under mobile network. Reseat the power supply: to reboot the camera Reconfigure the camera: delete the camera from the APP> add the camera after reset the camera as the first connection

Sign up & Login

1. Register an account: Click “sign up”> enter Email, set your APP password, check the verified code
2. Login
   Note: if you don’t want register an account, it can’t remote, but you can use stand alone mode to view the camera. This mode only support Local view
   

WiFi connection

Power and Reset the camera: Pls plug the adapter for the camera, Reset the camera by long press the reset button for 5 seconds until you hearing “Di-“,camera will do self- inspection after “Di-“6 times
Requirement Before WiFi connection: pls read Q1 above: Don’t ban permissions of the APP

NOTE: some models only support 2.4Ghz WiFi, cell phone connected 2.4G WiFi for first connection; if camera support 2.4G/5G dual-band WiFi, pls choose the right WiFi according to the place you want to install(2.4Ghz signal transfer distance is longer, 5Ghz is shorter but faster in speed).

1. In the APP： click”+”> select”WiFi connection”

2. Check “configure the network when you hear the device tone” > Tap “next step
   

3. Follow the Tips Shown in the APP(pls connect WiFi to JA- or JAA-, and then back to Cam720 APP)to find the Camera’s WiFi(named JA-** / JAA-***),after connected it pls back to cam720 APP
   

Wired Connection

Plug the power supply and Ethernet cable to the router: Pls plug the adapter for the camera, and connect the camera with the Ethernet cable to the router

Reset the camera: Long-press the reset button about 5-8s until you hearing Prompted, select wired connection to connect it.

NOTE: pls read Q2 above if there is a problem in wired conne ction if the camera has a Network port, it supports wired/WiFi connection, otherwise, pls select wifi connection to connect.

Connect to the router LAN port through a network cable

1. In the APP,click”+”> select “network cable connection”
2. Search and select the IP of the camera,click to add
3. Click the video to view until hearing “camera is online”

1. Return to the device list

2. Share the device

3. More function settings

4. Switch image effects

5. Turn on the microphone

6. Screenshot to save the image

7. Swich into Full-screen image

8. Playback (SD card Playback | Cloud Playback)

9. Setting of cruise

10. Preset point settings

11. TZP rotation control

12. Turn on voice intercom

13. Turn on screen record function

14. Start Live video

15. Subscribe Cloud storage

16. More functions setup

17. User information

18. Modify the device name

19. Add more cameras

20. Back to the device list

21. Modify the device name

22. Share equipment

23. SD card setup

24. Detection alarm settings

25. Buy cloud storage

26. Image Flip: upside down

27. Choose a call mode

28. Enable/Disable Auto tracking

29. Indicator light switch

30. Choose night vision mode

31. Set the time zone

32. Switch WIFI network

33. Camera information

34. Camera version number

35. Delete the camera

36. Transfer the camera to another account

Share

Share your camera with your friends and families

1. Your friend should have an account of cam720 APP.
2. in main account, enter the Email of the friend APP account, or scan the QR code of the account to share it.
3. Freely set the permission on this shared account.
   

Playback

1. Turn on the playback function and two Record method available: SD card record(8-128G) and Cloud Record.
2. New users can get a trial cloud storage for free,pls don’t miss it.
3. SD card record supports 3 record modes: 24/7 continuous, motion-triggered, scheduled record.
   

Installation

Indoor Camera-stent assembly

1. This camera can be placed on the desktop, or do ceil or Wall mounted.
2. Attach the bracket to the wall and make a mark on the hole to punch holes, and use a 6mm drill bit to get the holes,then Stuff the rubber stopper into the hole.
3. Align the bracket with the hole position and tighten the screws. Fix the body, hold the body and turn it tightly.
   

Outdoor camera

1. Attach the bracket to the wall and make a mark on the hole to poncho holes, and use a 6mm drill bit to get the holes,then Stuff the rubber stopper into the hole.
2. Select a suitable location and install expansion screws on the wall. for example, if it’s a wooden wall,expansion screws are not requirement.
3. Align the bracket with the hole position and tighten the screws.
   
   Note: Different models will have different appearance and installation method, the picture is for reference only

Important Use Notice

1. The use of unapproved or incompatible power adapters may cause fire, explosion or other dangers.
2. This product and accessories contain some small parts to avoid children contact and cause swallowing small parts, causing suffocation or other hazards, in addition, this product is not a toy, children should be used under adult supervision.
3. Please use this product within the appropriate temperature range. When the ambient temperature is too high or too low, it may cause errors, avoid rain or moisture on the product and its accessories, so as not to affect the use of the product.
4. Suitable for equipment, suitable for areas with an altitude of 2000 meters and below.
5. WiFi device should be under a good wifi signal area,pls avoid choosing a closed environment installation which may cause bad signal.

Troubleshooting

1. Failed in connection at first connection ?
   Pls view the operation video at last page(Scan the QR code to view),and pls view wifi connection steps from Page5, if still failed, pls message seller to get support,we also offer online support if you need.

2. Change a router,camera is offline ?
   pls delete the camera from the APP, and take the camera to near the new router,power and reset it, search and add it.

3. Stop record ?
   1,Check the status of the SD card in the APP 2,Check the record setup 3,format SD card 4,change a SD card to test 5, message Seller to get support

4. Camera is offline ？
   Read the Q3 at page 3 and follow it to check, if there is further question, pls message seller to get support

5. The instructions are not detailed enough ?
   It’s general quick user guide,so less many details,pls contact seller to get the E-user manual and operation video according to your order.

After-sale Service & Tech Support

We offer a one-year warranty and lifetime technical support! As long as there is any problem, please feel free to contact the purchase store, we will quickly provide an effective solution.

E-mail: technicalreply@qacctv.com market@qacctv.com
Tel: +1-202-945-9595
Website: http://www.qacctv.com

This manual is a quick guide for use. The pictures and illustrations provided in the manual are for illustration and illustration purposes only and may differ from the specific product. Please refer to the actual product, due to product version upgrades or other needs, tis manual may be updated. If you need the latest manual or trouble shooting or user manual with more details, pls visit the official website, or contact the seller to get.

By scanning the QR code below to access YouTube, Select the right operation video for your camera according to APP and Model of the camera Or message seller to get the operation video directly

Operation videos (Scan the QR code to view)

Customers Support

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Download CAM720 APP from APP store or Google play, or by Scanning the QR code above.

Sign up an account by email and login, please read the instructions carefully before use.

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