Yealink UVC34 USB Video Conferencing Endpoint User Guide

June 4, 2024
Yealink

Yealink logo 1 UVC34 USB Video Conferencing Endpoint
User Guide
Yealink UVC34 USB Video Conferencing Endpoint
USB Video Conferencing Endpoint
UVC34

UVC34 USB Video Conferencing Endpoint

https://support.yealink.com/en/portal/home

Package Contents

Yealink UVC34 USB Video Conferencing Endpoint fig 7

Note: We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.

UVC34 Installation

  • Put on a Flat Surface
    You can put the UVC34 on the conference table.

  • Mount on top of a display
    Choose the following installation method when the thickness of the TV is between 5mm and 60mm.

Yealink UVC34 USB Video Conferencing Endpoint fig 6

You can use 3M Velcro behind the display to ensure the stability of UVC34.
Yealink UVC34 USB Video Conferencing Endpoint fig 5 • Mount on the Wall
You can purchase a bracket to mount your endpoint on a wall. Yealink UVC34
USB Video Conferencing Endpoint fig 4

• Mount onto a TV Stand or a Tripod
You need to purchase a TV stand or a tripod separately. The TV stand or a tripod should be able to bear the weight of at least 5kg.Yealink UVC34 USB
Video Conferencing Endpoint fig 3

Hardware Interface Instructions

Yealink UVC34 USB Video Conferencing Endpoint fig 2

No. Item Description
1 Reset Reset the UVC34 to factory defaults.
2 DC48V Connect to the power adapter.
3 Video Out Connect to a PC as video output.
4 Microphone (Coming soon) Connect to the audio device (for example

VCM34/38).
5| USB| (Coming soon) Insert DD10 to connect to CPW90.
6| Security slot| Connect a universal security cable to the UVC34 so that you can lock the UVC34 down.
7| Pairing key| (Coming soon) Press the pairing key to pair the CPW90 wireless microphone/ Bluetooth device.

UVC34 Connection

Yealink UVC34 USB Video Conferencing Endpoint fig 1

Ensure that UVC34 is the default device of your video conference software after connecting successfully, and you can enjoy its audio and video in the meeting.

LED Indicator Instructions

LED indicators on the UVC34:

LED Status Description
Off The UVC34 is powered off.
Solid green The UVC34 is active.
Flashing green There is an incoming call.
Solid red The UVC34 is muted.
Flashing red The UVC34 is in recovery mode and the firmware has not been

upgraded.
Solid orange| The UVC34 is initializing or in sleep mode.
Flashing orange| The UVC34 is upgrading firmware.

VCR20 Remote Control Instructions

Yealink UVC34 USB Video Conferencing Endpoint fig

No. Item Description
1 Tracking Mode Key Long press the Tracking Mode key to switch between auto

framing and PTZ mode.
2| Mute Key| Mute or unmute the microphone.
3| Navigation Key| Pan and tilt the camera to adjust the viewing angle.
4| Scroll Wheel| •Scroll up to zoom the camera in.
•Scroll down to zoom the camera out.
5| Preset Key| •Long press the number key to add/update the preset position.
•Short press the number key to apply for the preset position.
6| Volume Key| Adjust the volume.

Upgrade the Firmware

Use Yealink Room Connect/USB Connect software to upgrade the firmware after connecting to the PC.
For more information about how to upgrade the firmware, please refer to the upgrading document.
YEALINK (XIAMEN) NETWORK TECHNOLOGY CO., LTD
WWW.YEALINK.COM

Declaration of Conformity

We,
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD
Address: 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. China
Manufacturer: YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD
Address: 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. China DATE: 30th /November/2021 declare that the product
Type: USB Video Conferencing Endpoint
Model: UVC34
meets the essential requirements and other relevant provisions according to the following EC directive
Directive: 2014/30/EU, 2014/35/EU, RED 2014/53/EU Conformity
The product complies with the following standards:
Safety : EN 62368-1:2014+A11:2017
EMC: EN 55032:2015
EN 55035:2017
EN61000-3-2: 2014
EN61000-3-3: 2013
Radio:ETSI EN 301 489-1 V2.2.3,
ETSI EN 301 489-3 V2.1.1,
ETSI EN 301 489-17 V3.2.2,
ETSI EN 300 328 V2.2.3;
ETSI EN 301 893 V2.1.1
EN 300 440 V2.2.1
Health :EN 62311:2008; EN62479:2010
Directive 2011/65/EU and (EU)2015/863 of the European Parliament and of the Council of 8 June 2011 and 4 June 2015 on the restriction of the use of certain hazardous substances in electrical and electronic equipment(RoHS 2.0)
Directive 2012/19/EU of the European Parliament and of the Council of 4.July.2012 on Waste electrical and electronic equipment(WEEE)
Regulation (EC) No.1907/2006 of the European Parliament and of the Council of 18.December.2006 on Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH)

Regulatory Notices
Operating Ambient Temperatures

  • Operating temperature: +14 to 122°F (-10 to 50°C)
  • Relative humidity: 5% to 90%, non-condensing
  • Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with the Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

DC symbol
** is the DC voltage symbol.
Restriction of Hazardous Substances Directive (RoHS)**
This device complies with the requirements of the EU RoHS Directive. Statements of
compliance can be obtained by contacting support@yealink.com.

Safety Instructions

Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and other personal injury.
General Requirements

  • Before you install and use the device, read the safety instructions carefully and observe the situation during the operation.
  • During the process of storage, transportation, and operation, please always keep the device dry and clean.
  • During the process of storage, transportation, and operation, please avoid collision and crash of the device.
  • Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
  • Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.

Environmental Requirements

  • Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
  • Keep the device dry and free of dust.
  • Place the device on a stable and level platform.
  • Please place no heavy objects on the device in case of damage and deformation caused by the heavy load.
  • Keep at least 10 cm between the device and the closest object for heat dissipation.
  • Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
  • Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
  • Keep the device away from any household appliance with a strong magnetic field or electromagnetic fields, such as a microwave oven or a refrigerator.

Operating Requirements

  • Do not let a child operate the device without guidance.
  • Do not let a child play with the device or any accessory in case of accidental swallowing.
  • Please use the accessories provided or authorized by the manufacturer only.
  • The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
  • Before plugging or unplugging any cable, make sure that your hands are completely dry.
  • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near the swimming pool.
  • Do not tread on, pull, or over-bend any cable in case of malfunction of the device.
  • During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid a lightning strike.
  • If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
  • When there is the smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair.
  • Do not insert any object into equipment slots that is not part of the product or auxiliary product.
  • Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.

Cleaning Requirements

  • Before cleaning the device, stop using it and disconnect it from the power supply.
  • Use a piece of soft, dry, and anti-static cloth to clean the device.
  • Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.

ENVIRONMENTAL RECYCLING
Never dispose of the device with domestic waste
Ask your Town Council about how to dispose of it in an environmentally friendly way. The cardboard box, plastic packaging, and player components may be recycled in accordance with prevailing recycling regulations in your country.
Always adhere to prevailing regulations Those who fail to do so may be fined or prosecuted in accordance with the law. The crossed-out garbage can that appears on the device means that when it has reached the end of its useful life, it should be taken to a special waste disposal center and treated separately to general urban waste.

Troubleshooting

The unit cannot supply power to the Yealink device. There is a bad connection with the plug.

  1. Clean the plug with a dry cloth.
  2. Connect it to another wall outlet.

The usage environment is out of the operating temperature range.

  1. Use in the operating temperature range.

The cable between the unit and the Yealink device is connected incorrectly.

  1. Connect the cable correctly.

You cannot connect the cable properly.

  1. You may have connected the wrong Yealink device.
  2. Use the correct power supply.

Some dust, etc., may be in the port.

  1.  Clean the port. Contact your dealer or authorized service facility for any further questions.

Contact Information
YEALINK NETWORK TECHNOLOGY CO., LTD. 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C YEALINK (EUROPE) NETWORK TECHNOLOGY B.V. Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands YEALINK (USA) NETWORK TECHNOLOGY CO., LTD. 999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China.

About Yealink
Yealink (Stock Code: 300628) is a global brand that specializes in video conferencing, voice communications, and collaboration solutions with best-in- class quality, innovative technology and user-friendly experience. As one of the best providers in more than 140 countries and regions, Yealink ranks No.1 in the global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).
Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for firmware downloads, product documents, FAQs, and more. For better service, we sincerely recommend you to use the Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Copyright©2021 YEALINK(XIAMEN) NETWORK
TECHNOLOGY CO.,LTD.All rights reserved.

References

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