LG WT18WVTM Washing Machine

Specifications:

• Model Numbers: WT18WVTM, WT19WVTM, WT19DVTM, WT19MVTM
• Maximum Capacity: WT18WVTM – 18 kg, WT19WVTM/WT19DVTM/WT19MVTM – 19 kg
• Manufacturer: LG
• Website: www.lg.com

Product Usage Instructions

Installation:

Before beginning installation, read the manual carefully for correct and safe installation. Keep the manual for future reference.

Operation:

Ensure to follow the operation instructions provided in the manual for safe and efficient use of the washing machine.

Smart Functions:

The washing machine supports LG ThinQ Application for additional smart features. Smart Diagnosis feature is available for troubleshooting.

Maintenance:

After every wash, clean the appliance as per the instructions provided. Periodically clean the appliance to maintain its performance.

Troubleshooting:

Refer to the troubleshooting section before calling for service in case of any issues with the washing machine.

Frequently Asked Questions

• Q: What should I do if the washing machine shows an error code?
  • A: Refer to the troubleshooting section in the manual to identify the error code and follow the recommended steps for resolution.
• Q: Can I use any detergent with this washing machine?
  • A: It is recommended to use detergent suitable for washing machines to ensure proper cleaning and avoid damage to the appliance.

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OWNER’S MANUAL
WASHING MACHINE

ENGLISH

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

WT18WVTM / WT19WVTM / WT19DVTM / WT19MVTM

MFL71959049 Rev.00_012624

www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.

This manual may contain images or content that may be different from the model you purchased.
This manual is subject to revision by the manufacturer.

SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into WARNING’ andCAUTION’ as described below.
Safety Messages
This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause minor injury or damage to the product.
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:
Technical Safety · This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

4 SAFETY INSTRUCTIONS
· Children should be supervised to ensure that they do not play with the appliance.
· Cleaning and user maintenance shall not be made by children without supervision.
· If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
· Ventilation openings must not be obstructed by a carpet. · This appliance is intended to be used in household only. · Use a new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage. · The inlet water pressure must be between 50 and 800 kPa.

Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is:

WT18WVTM 18 kg

WT19WVTM/ WT19DVTM / WT19MVTM
19 kg

Installation
· Never attempt to operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
· This appliance should only be transported by two or more people holding the appliance securely.
· Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
· Make sure the power plug is completely pushed into the power outlet.

ENGLISH

SAFETY INSTRUCTIONS 5
· Do not plug the appliance into multiple outlet sockets or an extension power cable.
· Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician.
· This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
· This appliance is equipped with a power cord having an equipmentgrounding conductor and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and grounded in accordance with all local codes and ordinances.
· Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
· Tighten and secure the drain hose at connecting ends to avoid separation.
· For models with only one inlet water supply valve, do not connect to hot water. Connect to cold water only.
Operation
· Do not apply any sharp objects to the control panel in order to operate the appliance.
· Do not attempt to separate any panels or disassemble the appliance.
· Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.
· Do not put animals, such as pets into the appliance.
· Keep the area underneath and around the appliance free of combustible materials such as lint, paper, rags, chemicals, etc.
· Do not leave the appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.

6 SAFETY INSTRUCTIONS
· Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as waxes, wax removers, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, petrol, spot removers, turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can cause fire or explosion.
· Do not use or store flammable or combustible substances (ether, benzene, alcohol, chemical, LPG, combustible spray, insecticide, air freshener, cosmetics, etc.) near the appliance.
· Never reach into the appliance while it is operating. Wait until the drum has completely stopped.
· In case of a water leak from the appliance, disconnect the power plug and contact the LG Electronics customer information centre.
· Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years.
· If there is a gas leakage (isobutane, propane, natural gas, etc.) within the home, do not touch the appliance or power plug and ventilate the area immediately.
· If the drain hose or inlet hose is frozen during winter, use it only after thawing.
· Keep all washing detergents, softener and bleach away from children.
· Do not touch the power plug or the appliance controls with wet hands.
· Do not bend the power cable excessively or place a heavy object on it.
· Do not put your hand, foot or anything under the appliance while the appliance is in operation.
· Avoid touching any water that is drained from the appliance during the wash.
· Make sure that drainage is working properly. If water is not drained properly, your floor may get flooded.

ENGLISH

SAFETY INSTRUCTIONS 7
· If, during spinning, opening the door does not stop the drum within about 10 seconds, immediately discontinue operating the appliance and contact your dealer or LG Electronics service centre.
· Do not use a power outlet, wiring equipment and extension cord of which the electric capacity is lower than the appliance’s rated capacity.
· When the air temperature is high and the water temperature is low, condensation may occur and thus wet the floor.
· Wipe off dirt or dust on the contacts of the power plug.
Maintenance · Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply. · Securely plug the power plug in the outlet socket after completely removing any moisture and dust. · Do not spray water inside or outside the appliance to clean it. · Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the outlet socket. · Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
Disposal · Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse. · Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause suffocation. · Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.

INSTALLATION

INSTALLATION
Parts and Specifications

NOTE
· Appearance and specifications may change without notice to improve the quality of the appliance.

Front View

Accessories
1 The included accessories vary depending on the model you purchased.
2 This accessory is not included in the product, but you can purchase it from the LG service centre.

a Cold and Hot Water Inlet Hoses1 b Drain Hose1 c Anti-Rat Cover2 d Screw for Anti-Rat Cover2
a Door b Tempered Glass c Dispenser Drawer d Bleach Dispenser e Drum f Levelling Feet g Drain Hose1 h Control Panel i Lint Filter1 j Power Cord k Hot and Cold Water Inlets
*1 This feature is only available on some models.

Specifications
Model Power Supply Product Weight
Max. Watt
Dimension(mm)

INSTALLATION 9
WT18WVTM / WT19WVTM / WT19DVTM / WT19MVTM 120 V~, 60 Hz Approx. 39 kg 500 W

ENGLISH

W

632

D

670

H

970

D’

690

H’

1330

10 INSTALLATION

Installation Place Requirements
Before installing the appliance, check the following information in order to install the appliance in a correct place.
Unpacking Shipping Material

· To prevent damage, do not remove the foam
insert c from the tub until the appliance is in
the final location.

1 Lift the appliance off of the foam base.
· After removing the carton and shipping material, lift the appliance off the foam base.
· Make sure the plastic tub support a comes
off with the base and is not stuck to the bottom of the appliance.
· If you must lay the appliance down to
remove the carton base b, always protect
the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.

NOTE
· Once removed, save the foam insert for future use. If the appliance needs to be moved, the foam insert will help prevent damage during transportation.

3 Unfasten the power cord.
· Unfasten the power cord from the back of the appliance.

2 Remove the foam tub insert.

Installation Location
· Install the appliance on a flat floor of hard material that is strong enough to support a fully loaded appliance. (Allowable slope under the appliance: 1º)
· Never try to level any uneven floor by putting pieces of wood, cardboard or similar materials under the appliance.

INSTALLATION 11

ENGLISH

· If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85 X 60 cm) covered with aluminium foil on the side facing the cooker or stove must be inserted between the two appliances.
· Ensure that when the appliance is installed, it is easily accessible for a service technician in the event of a breakdown.
· Additional clearance for the wall should have 10 cm for the rear and 2 cm for right and left side.

· If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.
Electrical Connection
· Do not use an extension cord or double adapter. · Always unplug the appliance and turn off the
water supply after use. · Connect the appliance to an earthed socket in
accordance with current wiring regulations. · The appliance must be positioned so that the
plug is easily accessible. · Power outlet must be within 1.5 meters of either
side of the appliance.

10 cm 2 cm

2 cm

WARNING
· This appliance must only be used for domestic household purposes and should not be used with movable home or house.

NOTE
· Do not install this appliance on a raised surface or platform, plinth or stand. It may cause injury or serious malfunctioning.

Ventilation
· Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.
Ambient Temperature
· Do not install the appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

WARNING
· Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local authorised LG repairer.
· The power plug must be plugged into an appropriate outlet socket that is installed and grounded/earthed in accordance with all local codes and ordinances.
Connecting the Water Inlet Hoses
Before connecting the water inlet hose to the water tap, check the hose fitting type and follow the instructions for that hose fitting.
Note for Connection
· Water supply pressure must be between 50 kPa and 800 kPa (0.5 – 8.0 kgf / cm²). If the water supply pressure is more than 800 kPa, a pressure reducing device should be installed.
· Do not overtighten the water inlet hose when connecting it to the valve.
· Periodically check the condition of the hose and replace the hose if necessary.

12 INSTALLATION

· The water supply hose supplied may vary from country to country. Make sure to connect the blue supply hose to the COLD water tap, and the orange supply hose to the HOT water tap.
Checking the Rubber Seals
Two rubber seals a are supplied with the water
inlet hoses. They are used to prevent leaks when the connections to the taps are properly tightened. Do not over tighten connections.
· Do not use mechanical devices such as multi grips to tighten the inlet hoses. Ensure that the curved end of the water inlet hose is connected to the appliance.

Connecting the Hose to the Appliance
Screw the water inlet hose to the water inlet valve on the back of the appliance.
· On models with only one water inlet, do not connect the hose to the hot water supply. Connect to the cold water supply only.

NOTE
· After completing the connections, check for leaks and tighten or reassemble the connections if needed.

Connecting the Hose to the Water Tap
Connecting Screw-Type Hose to Tap with Thread Screw the hose connector onto the water supply tap. Hand tighten only with the aid of a soft cloth.

Installing the Drain Hose
Before connecting the drain hose, check your drain hose model and follow the instructions for that model.
For Models with Drain Pump
The discharge height should be approximately 90 120 cm from the floor.

90 – 120 cm

NOTE
· After connecting the water inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.

· Securing the drain hose correctly will protect the floor from damage due to water leakage.

ENGLISH

INSTALLATION 13

· If the drain hose is too long, do not force the drain hose further into the drain outlet. This will cause abnormal noise.
NOTE
· The drain hose must not be placed higher than 120 cm above the floor. Water in the appliance may not drain or may drain slowly.

need to stop or reduce excessive noise and vibration.
· Do not install the appliance on any elevated surface or platform, as it may become unstable and cause serious injury and damage.
· If the appliance is installed on a uneven, weak or tilted floor causing excessive vibration, spin
failure or UE error can occur. It must be placed
on a firm and level floor to prevent spin failure.

Levelling the Appliance
Checking the Level
Levelling the appliance prevents unnecessary noise and vibration. Check whether the appliance is perfectly level after installation. · If the appliance rocks when pushing the top
plate of the appliance diagonally, adjust the feet again.
Adjusting and Levelling the Feet
When the appliance is not perfectly level, turn the adjustable feet until the appliance no longer wobbles. · Turn the adjustable feet clockwise to raise or
turn the adjustable feet counterclockwise to lower the appliance.

Assembling the Anti-Rat Cover
You can insert the anti-rat cover according to the type to protect the appliance from the rat.
1 Lay the appliance backwards.
CAUTION
· Be careful your feet or hands when you lay or raise the appliance.
2 Insert the anti-rat cover to the assembling
bracket a from the back of the appliance.

NOTE
· Do not insert pieces of wood etc. under the feet.
· Timber or suspended type flooring will contribute to excessive vibration and unbalance. Reinforcing or bracing the timber floor may be

14 INSTALLATION
3 Insert the 2 screws b into the holes to
assemble the anti-rat cover to the appliance.

OPERATION 15

OPERATION

ENGLISH

Operation Overview
Using the Appliance
Before the first wash, select the Normal programme and add a half amount of detergent. Start the appliance without clothes. · This will remove residue and water from the
drum that may have been left during manufacturing.
1 Sort clothes and load items.
· Sort clothes by fabric type, soil level, colour and item size as needed. Open the door and load items into the appliance.
2 Add detergent, fabric softener and/or bleach.
· Add the proper amount of detergent to the detergent dispenser drawer. If desired, add bleach or fabric softener to the appropriate areas of the dispenser.
3 Press the POWER button to turn on the
appliance.
4 Press a programme button to choose the
desired wash cycle. · Select the option button to adjust water
level, spin speed, etc. Refer to a fabric care label of your clothes for any warning or special instructions.
5 Begin cycle.
· Press the START/PAUSE button to begin the cycle.
· The appliance will agitate briefly without water to measure the weight of the clothes.
· If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost.

6 End of cycle.
· When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling.
NOTE
· The Auto Restart function allows the cycle to restart by itself in case of power failure. It resumes from the stage where it stopped.
Preparing the Wash Load
Sort the wash load for best washing results, and then prepare the clothes according to the symbols on their care labels.
Sorting the Clothes
· For best washing results, sort your clothes according to a care label stating fabric type and washing temperature. Adjust the spin speed to wash them.
· Soil level (Heavy, Normal, Light): Separate clothes according to soil level. If possible, do not wash heavily soiled items with lightly soiled ones.
· Colour (White, Lights, Darks): Wash separately dark or dyed clothes from whites or light colours. Mixing dyed clothes with light clothes can result in dye transfer or discolouration of lighter clothes.
· Lint (Lint producers, Collectors): Wash separately lint producing fabrics from lint collecting fabrics. Lint producers can result in pilling and linting on the lint collectors.

16 OPERATION

Checking the Fabric Care Label
This will tell you about the fabric content of your clothes and how it should be washed.
Symbols on the Care Labels

Symbol

Wash / Fabric type
· Normal Wash · Cotton, Mixed Fabrics
· Easy Care · Synthetic, Mixed Fabrics
· Special Delicate Wash · Delicates
· Hand Wash Only · Wool, Silk

· Do not wash

NOTE
· The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress.

Checking the Laundry before Loading
· Combine large and small items in a load. Load large items first. Large items should not be more than half of total load.
· Do not wash single small items. Add 1 – 2 similar items to the load to prevent an out-of-balance load.
· Make sure to empty all pockets. Items such as hair clips, lighters, pens, coins and keys can

cause irreparable damage to both your appliance and clothes.
· Wash delicates (stockings, underwired bras) in a wash net.
· Close zippers, hooks and strings to make sure that these items do not snag other clothes.
· Pre-treat dirt and stains by saturating the dirt and stains with dissolved detergent and brushing them in order to remove dirt.
CAUTION
· Do not wash or spin any item labelled or known to be water-proof or water- resistant, even if the product care label on the item permits machine washing. Failure to follow these instructions could result in severe damage to your washing load, your appliance and/or property damage as a result of abnormal load friction or vibration of the appliance. – Examples of water-proof or water-resistant items include certain mattress pads, mattress covers, rain gear, camping gear, skiing apparel, outdoor gear and similar items.

OPERATION 17

ENGLISH

Adding Detergents, Softeners and Bleaches
Detergent Dosage
· Detergent should be selected according to fabric type, colour, soil level and washing temperature and should be used according to the detergent manufacturer’s instructions.
· Too much detergent results in excessive suds which cause poor washing.
· When you use liquid detergent, follow the guidelines provided by the detergent manufacturer.
· You can pour liquid detergent directly into the main detergent drawer if you are starting the wash cycle immediately. It is also recommended that it be added into the drum when loading the clothes.
· Do not use liquid detergent if you are using delay or pre-wash function as the liquid may harden.
· Reduce the amount of detergent if too many suds are formed.
· Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the laundry. For best results, avoid oversudsing.
· Refer to the label of the clothes, before choosing the detergent and water temperature.
· Use only suitable detergents for the respective type of clothing:
– General powdered detergents for all types of fabric
– Powdered detergents for delicate fabric
– Liquid detergents for all types of fabric or designated detergents only for wool
· For better washing performance and whitening, use detergent that contains general powdered bleach.
· Detergent is dispensed from the dispenser at the beginning of the cycle.
· Dilute liquid detergent with water, pour into the drum and start the cycle.

CAUTION
· Using liquid detergent without diluting, or leaving laundry for a long time after pouring diluted liquid detergent into the drum might cause the clothes to be damaged, bleached, discoloured.
NOTE
· Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or odour.
· Full load: According to manufacturer’s recommendation.
· Part load: 3/4 of the normal amount · Minimum load: 1/2 of full load
Adding Detergents
· Add the measured amount of detergent into the
detergent compartment a.
· Use more detergent if you have hard water, large items, greasy or oily soils or lower water temperature.
· Soap flakes or granulated soap powders should not be used in the appliance. When washing woollens, remember to use detergent suitable for washing woollens.
NOTE
· Use the appropriate amount of detergent. Too much detergent, bleach or softener may cause an overflow or a malfunction.

18 OPERATION
Adding Fabric Softeners
Add a fabric softener to the maximum fill line.

bleach dispenser a. Avoid splashing or
overfilling.

· If the softener is concentrated, then it should be diluted.
· Close the dispenser drawer gently.
· Do not leave the fabric softener in the detergent drawer for more than 2 days. Fabric softener may harden.
· Softener will automatically be added during the last rinse of the cycle.
· Do not open the drawer when water is being supplied.
NOTE
· Use only liquid softener and do not mix softener and detergent.
· Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early, which may stain clothes.
· Do not pour fabric softener directly onto the laundry, doing so will cause staining on the clothes that will be difficult to remove.
· Solvents (benzene, etc.) must never be used.

· Mix powdered bleach with water to a liquid consistency and pour it into the bleach dispenser.
· Check clothing care label for special instructions and separate the laundry to be bleached.
· Dilute liquid chlorine bleach with water.
· Measure the recommended amount of liquid bleach carefully according to instructions on the bottle.
CAUTION
· Never pour undiluted liquid bleach directly onto laundry or into the wash basket. This may cause change of colour or damage to the laundry.
· Do not pour powdered bleach into the bleach dispenser. Powdered bleach may harden, so it will block the bleach dispenser.

Adding Liquid Bleaches
· Before starting the appliance, pour the measured amount of bleach directly into the

Control Panel
Control Panel Features

OPERATION 19

ENGLISH

a POWER Button
· Press the POWER button to turn on or off the appliance. · The appliance automatically turns off once a certain time has passed after the wash has completed.
b Programme Button
· Programmes are available according to the laundry type. · The lamp will light up to indicate the selected programme.
c Extra Options and Functions
· To use an extra option and function, press the button. · To use an extra option and function with asterisk, press and hold the button for 3 seconds.
d START/PAUSE Button
· Press this button to start or pause the washing progarmme.
NOTE
· If the START/PAUSE button is not pressed within a certain time, the appliance will shut off and all settings will be lost.
e Cycle Status Indicator
· The indicators tell you which stage is running and remains during the programme.
– k: Washsing stage – l: Rinsing stage – p: Spinning stage
NOTE
· The cycle status indicator blinks during that process, and then the indicator turns off when that process has completed.
f Display

20 OPERATION
· The display shows the settings, remaining estimated time, options, and status messages. When the appliance is turned on, the default settings in the display will light up.
· 88 : When a programme is selected, the default time for that programme is displayed. The time can
change as options are selected.
– If the display shows –, then the time will be displayed after the load sensing has detected the
laundry size. – The time shown is only an estimate. Several external factors (laundry size, room temperature,
incoming water temperature, etc.) can affect the actual time.
Icons on the Display
a : This icon lights up when the Temp. option in Cold is activated. b n: This icon lights up when the Temp. option in Hot is activated.

OPERATION 21

ENGLISH

Programme Table
Washing Programme
Wash programmes are designed for the best wash performance for different types of clothes. · Press the washing programme button to select the desired programme. · When you select a wash programme, the light for the corresponding wash programme will turn on.

Description

Normal
Use this programme to wash normal laundry. The built-in sensor detects the weight of the laundry, calculating wash, rinse and, spin settings accordingly.
· If water or wet laundry is already in the drum before the start, the water level will be increased.
· For lightweight and bulky items, the water level may be too low. Increase the water level manually.

22 OPERATION

Description

Ropa de Cama (Duvet)
Use this programme to wash a blanket or bedclothes that have the hand wash sign on the care label.
· Cashmere bedclothes, acrylic blanket, mixed spinning blanket, woollen blanket, infilling (polyester 101), and bed sheets might be damaged if they are allowed to float. It is recommended to purchase a separate laundry net to wash.
· Separate bed clothes from general clothes. It might cause laundry to be unbalanced, which results in abnormal washing.
· Spin dry might take longer to redistribute the laundry evenly if bedclothes are lumped to a side.
· Never wash an electric blanket, carpets, rugs, pet accessories, soft toys or shoes. It can cause damage to the appliance and other items in the wash.
· Put bedclothes into a laundry net and then soak and sink them in water so that they are less likely to float. If the items float during the wash or spin, it may damage the appliance and the clothes.
· Regardless of size, we recommend washing bedclothes individually. If two bedclothes with different materials are washed at the same time, it might cause a spin malfunction due to imbalance.
CAUTION
· When putting a blanket into the drum, do not load it over the maximum line a.
The blanket must also be submerged in the water. Failure to do so or overloading the blanket in the appliance will result in damage to the wash load and the appliance.

Description

Delicado (Delicates)
Use this programme to wash delicate fabrics such as lingerie and woolens. Before washing, check the care label for the washing instructions. · This programme uses a slow spin to extract water from laundry, so the laundry
has more moisture than normal.
NOTE
· Hang or lay flat to dry your delicates. · Only cold water will be used for this programme as hot water may damage
laundry.

OPERATION 23

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Description Description Description

Prelavado+Normal (Pre Wash+Normal) Use this programme to pretreat immediate stain without handwash. · It is necessary for clothes which could smell bad if they are not washed
promptly.
Lavado Rápido (Quick Wash) Use this programme to wash lightly soiled clothes for a short time.
Limpieza de Tina (Tub Clean) This is a special function to clean inside the drum of your appliance. · To use this function, refer to the MAINTENANCE for details.

Extra Options
NOTE
· All extra options cannot be selected at the same time in the Normal programme.
· #: Available / X: Not available

Programme
Normal
Ropa de Cama (Duvet)
Delicado (Delicates)
Prelavado+Normal (Pre Wash+Normal)
Lavado Rápido (Quick Wash)
Limpieza de Tina (Tub Clean)

Agua (Water)

# # #

X

Temp.

#

X

X

Enjuague+ (Rinse+)

# # #

X

Extra Options and Functions
You can use the extra options and functions on some programmes to customize the cycle.

Customising a Washing Programme
Each programme has default settings that are selected automatically. You may also customise these settings using these buttons.

24 OPERATION

Agua (Water) This appliance detects the amount of laundry automatically, then sets the water level. However, manually increasing the water level may be required and recommended to avoid linting and unbalanced errors when the load is bulky but lightweight.
· Press Agua (Water) option to adjust water level.
· When you select a wash programme, the water level will be shown on the control panel.
· When water level is automatically detected, it may differ depending on the amount of laundry even though the same water level is indicated on the control panel.
Enjuague+ (Rinse+) This option adds extra rinses to the selected programme.
· Press Proceso (Process) button for 3 seconds repeatedly to change the number of rinses. The number of rinses is indicated on the display.
Temp. Press the Temp. button repeatedly to select the desired water temperature.
· The default water temperature is cold.
· The selected water temperature is confirmed by the letters on the control panel.
– Cold water:
– Warm water: and n
– Hot water: n
· When the washing machine is turned off and on again, the water temperature is set to cold water.

2 Press the Proceso (Process) button until the
icon lights up. · When you select a programme, the icon in
front of each option lights up.
3 Press the Agua (Water) button to adjust the
water level according to the amount of laundry.
4 Add laundry into the drum.
5 Press the START/PAUSE button to start the
cycle(s).
6 Add the detergent into the detergent
dispenser and close the door.
NOTE
· When you set a washing cycle manually such as rinse only, wash only or wash and rinse, the water will not be drained out after the wash is completed. If you wish to drain the water, select a spin only cycle after the wash has completed.
· If a rinse only cycle is selected, the water supply is started after detecting the load and this cycle will start. However this cycle will start to supply water of the selected water level if there is already water in the drum.
· If you do not select or change the water level, the water level will be set automatically.

Using Basic Options
Proceso (Process) When you need a wash+rinse+spin, spin only, rinse+spin, rinse only, wash+rinse, wash only cycle, these can be set manually.
· Press the Proceso (Process) button to select wash, rinse and spin options as desired.
1 Press the POWER button.

Setting
Bloqueo infantil (Child Lock) Use Bloqueo infantil (Child Lock) function to disable the controls. This function can prevent children from changing programmes or operating this appliance.
NOTE
· Once this function is set, all buttons are locked except the POWER button.

· When the controls are locked, CL and the
remaining time are alternatively shown on the display during the wash while the child lock is engaged. · Turning off the power will not reset this function. You must deactivate this function before you can access any other options and functions.
Locking the Control Panel
1 Turn on the power.
2 Press and hold the Programa (Program) and
Proceso (Process) buttons simultaneously for 3 seconds to activate this function.
Unlocking the Control Panel
1 Turn on the power.
2 Press and hold the Programa (Program) and
Proceso (Process) buttons simultaneously for 3 seconds to deactivate this function. · When this function is deactivated, a beeper
will sound and the remaining time for the current cycle will reappear on the display.

OPERATION 25

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26 OPERATION

Manual Washing
When you need a rinse and spin, spin only, rinse only or wash only cycle, these can be set manually.

Rinse and Spin

Spin only

Rinse only

Wash only

1

s or t
Press the POWER button.

l and p

p

l

k

2

Press the Proceso (Process) button 2

Press the Proceso (Process) button 1

Press the Proceso (Process) button 3

Press the Proceso (Process) button 5

times.

time.

times.

times.

Press the Proceso

(Process) button for

3

3 seconds to adjust

the number of

rinses.

Press the Proceso (Process) button for 3 seconds to adjust
the number of rinses.

5

u
Press the START/PAUSE button to start the cycle(s).

NOTE
· When you set a washing cycle manually such as rinse only, wash only or wash and rinse, the water will not be drained out after the wash is completed. If you wish to drain the water, select a spin only cycle after the wash has completed.
· If a rinse only cycle is selected, the water supply begins after detecting the load and the cycle will start. However the water will still fill to the selected water level even if there is water already in the tub.
· If you do not select or change the water level, the water level will be set automatically.

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SMART FUNCTIONS 27

SMART FUNCTIONS

LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Smart Diagnosis
Use this feature to help you diagnose and solve problems with your appliance.

2 Place the mouthpiece of your smartphone
close to the POWER button.
Max. 10 mm
3 Press and hold the Programa (Program)
button for 3 seconds or longer while holding the smartphone mouthpiece to the POWER button until the data transfer is complete. · Keep the smartphone in place until the data
transfer has finished. Time remaining for data transfer is displayed.
4 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
· For best results, do not move the smartphone while the tones are being transmitted.

NOTE
· The feature may be subject to change without prior notice and may have a different form depending on where you are located.

Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method.
· Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
1 Press the POWER button to turn on the
appliance. · Do not press any other buttons.

MAINTENANCE

MAINTENANCE
WARNING
· Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death.
· Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.

Cleaning after Every Wash
What to Clean
· If you always use cold water, we recommend that a warm or hot wash be used at regular intervals e.g. every 5th wash should be at least a warm one.
· Turn off taps after use to prevent the chance of flooding, otherwise an inlet hose may burst.
· Always unplug the power cord after use. · After the cycle, wipe the door and inside the door
to remove any moisture. Also wipe the inside of the tub thoroughly to prevent stains in the upper part of the tub. · Clean around the bleach dispenser with water to flush any residual bleach from the dispenser opening as bleach can be corrosive if left undiluted.
WARNING
· Leave the door open to dry the drum interior but only if it is safe and any children are supervised.
Cleaning the Exterior
Proper care of the appliance can extend the service life.
Exterior · Immediately wipe off any spills. · Wipe with a damp cloth. · Do not press on the surface or the display with
sharp objects.

Dispenser Drawer Detergent or fabric softener may build up in the dispenser drawer. Remove the drawer and inserts from the dispenser drawer and clean any buildup once or twice a month.
Cleaning the Appliance Periodically
Tub Clean
This is a special function to help clean the inside of the appliance by soaking, washing, rinsing and spinning. Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue.
· If there is a bad smell or mildew inside the appliance, run this function once a week for 3 weeks in addition to the regularly prompted intervals.
NOTE
· The tcL message will be displayed to alert to the
recommendation of operating the Limpieza de Tina (Tub Clean) function.
· If the tcL message is displayed on the appliance,
or if it is selected after the completion of 30 wash cycles, the running time will increase up to 12 hours due to added soaking time.
· For models with a lint filter, remove lint or dirt from the inside of the lint filter before and after using this programme.

ENGLISH

MAINTENANCE 29

· For models without a lint filter, the lint is discharged when the water drains during washing.
· Washing small loads regularly (less than half a tub). This may result in stains being left on the edge of the tub that do not reach the top of the tub. To avoid stains at the top of the tub, wash larger amounts of laundry or use the Limpieza de Tina (Tub Clean) function regularly.
1 Remove any clothing or items from the
appliance.
2 Open the dispenser drawer and add anti-
limescale to the main wash compartment.
WARNING
· Do not add any detergent to the detergent dispenser drawer for this function. Doing so may generate excessive suds and leak out from the appliance and cause damage to property.
3 Close the dispenser drawer slowly and close
the door.

WARNING
· Leave the door open to dry the drum interior but only if it is safe and any children are supervised.
Cleaning the Water Inlet Filter
Water inlet filter collects lime or any small objects that may be in water supplied to the appliance. Clean the water inlet filter regularly. · Turn off the water taps to the appliance if the
appliance is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
· IE error message will be displayed on the
control panel when water is not entering the detergent drawer. · If the water is very hard or contains traces of limescale, the filter on the water inlet may be clogged.
1 Turn off the power and the water tap and then
unscrew the water inlet hose.

4 Press the POWER button.

5 Press the Programa (Program) button to
select Limpieza de Tina (Tub Clean).
6 Press the START/PAUSE button to start.

2 Remove the water inlet filter with small pliers
and then clean the filter using a medium bristle tooth brush.

7 Leave the door open to dry the inside of the
appliance completely.
· When the inside of the appliance is not dried completely, it may cause a bad smell or mildew.

30 MAINTENANCE

Cleaning the Lint Filter
The filter is an important part for an efficient washing performance result, so take a special care. Clean the filter regularly.

3 Wash the filter with a soft brush.

CAUTION
· Clean the lint filter after at least 2 – 3 washes.
· Do not drop the filter on the floor.
· Be careful not to get your fingernails caught in the filter when you handle the filter.
· The lint filter should be back into its original position after being washed to avoid damage to your laundry items. Do not operate the appliance with the lint filters removed.
· If the mesh hole of the lint filter is clogged, foreign objects in the laundry may not be filtered.
· Do not leave iron objects (such as clothes pins, hairpins, etc.) in the lint filter as they promote rust.

4 Close the lid and then insert the lower part of
the filter into the wash drum. Press the top of the filter until you hear a click sound.

1 Push down on the release tab on the top of the
filter cover and pull forward.

2 Open the lid and remove the lint.

Cleaning the Drain Pump Filter
The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of the appliance.
1 Turn on the appliance.
2 Press the Proceso (Process) button to select
Centrifugado (Spin) to empty all the water from the drum.
3 Turn off the appliance and unplug it from the
power outlet socket.
4 Place a towel on the floor under the drain
pump cap.

· Residual water may remain in the drain hose and the water may leak from the drain hose.
5 Turn the cap a on the rear of the appliance
counter-clockwise and pull it out.

MAINTENANCE 31

ENGLISH

6 Remove any foreign objects and fluff inside
pump casing and from the filter.
7 Insert the filter along the guide ribs inside the
pump casing and turn the cap clockwise to refit the cap. · Securely turn the cap clockwise until it is
tight.
8 Turn on the power and check for leaks before
repositioning the appliance.
CAUTION
· Be careful when draining, as any residual water may be hot.

32 TROUBLESHOOTING

TROUBLESHOOTING

Before Calling for Service
Operation of the appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. You can remedy most of the problems by yourself, consequently save time and money, since you do not need to call LG Electronics service centre. The following table should assist you by troubleshooting.
Error Messages
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If this appliance does not function properly or does not function at all, check the following before you call LG Electronics service centre.

Symptoms
dE
DOOR ERROR
dL
DOOR LOCK ERROR
dr
DRAIN FEATURE
1E
INLET ERROR

Possible Cause & Solution
The door is not closed properly. · Close the door completely. If the error code is still displayed, call for
service.
The door is opened while the washing machine is operating. · Press START/PAUSE to cancel the door error. Press START/PAUSE again to
start the washing programme.
Door is not locked properly. · Check nothing is caught under the door, including shipping materials or
clothing. · Close the door completely. If the error code is still displayed, call for
service.
The appliance is paused during a cycle for a few minutes. · The cycle will be cancelled and any water remaining in the drum will be
drained.
Water supply tap(s) are not completely open. · Fully open tap.
Water supply hose(s) are kinked, pinched, or crushed. · Straighten or reinstall the water supply hose(s).
The filter of the supply hose(s) are clogged. · Check and clean the filter of the supply hose(s).
Water supply pressure to tap or house is too low or too high. · Contact a plumber to have the water pressure checked or restored to the
operating requirements.
Water supply is connected with leak limiting hose(s). · Do not use leak limiting hose(s).

TROUBLESHOOTING 33

ENGLISH

Symptoms

Possible Cause & Solution

LE1
FOREIGN OBJECTS ERROR

Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum.
· Turn off the appliance and then press the POWER button. Press the Proceso (Process) button 1 time for selecting spin only cycle and press the START/PAUSE button. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.

OE

Drain hose is kinked, pinched, or clogged.

WATER OUTLET ERROR · Clean and straighten the drain hose.

Drain discharge is more than 1.2 m above the bottom of the appliance.
· Adjust the hose or reconfigure the drain pipe. Maximum drain height is 1.2 m.

UE
UNBALANCE ERROR

Rebalancing operation is not successful.
· The automatic attempt to rebalance the laundry was not successful. The cycle has been paused to allow the laundry to be manually adjusted.

The load is too small. · Add more items to allow the appliance to balance the laundry.

Heavy items are mixed with lighter items. · Wash items of somewhat similar weight.

The load is out of balance. · Manually redistribute the laundry if laundry have become tangled.

tE
TEMPERATURE SENSOR ERROR

Control error.
· Unplug the appliance and wait 60 seconds. Reconnect power and try again.
· If the error code is still displayed, call for service.

FE
OVERFLOW ERROR

Water overfills due to the faulty water valve. · Close the water taps, unplug the appliance, and call for service.

PE
PRESSURE SENSOR ERROR

The water level sensor is not working correctly. · Close the water taps, unplug the appliance, and call for service.

LE

A motor error has occurred.

MOTOR LOCKED ERROR · Allow the appliance to stand for 30 minutes and then restart the cycle.

· If the error code is still displayed, call for service.

AE
CLUTCH ERROR

Clutch error. · Unplug the appliance and call for service.

tcL
TUB CLEAN ALARM

The programme has run more than 30 times. · Run the Limpieza de Tina (Tub Clean) function.

34 TROUBLESHOOTING

Symptoms

Possible Cause & Solution

E3

A motor error has occurred.

DRAIN MOTOR ERROR · Unplug the appliance and call for service.

CL
CHILD LOCK FUNCTION

CL is not an error. This prevents children from changing cycles or
operating the appliance.
· Turn off the Bloqueo infantil (Child Lock) function in the control panel.

Ps
SUPPLY VOLTAGE ERROR

Supply voltage is not correct. · Please call LG service centre.

Noises

Symptoms Rattling and clanking noise Thumping sound
Vibrating noise

Possible Cause & Solution
Foreign objects, such as keys, coins, or safety pins may be in the drum. · Stop the appliance, check the drum for foreign objects. If noise continues
after the appliance is restarted, call for service.
Heavy laundry may produce a thumping sound. This is usually normal. · If the sound continues, the appliance is probably out of balance. Stop and
redistribute the laundry.
The laundry may be out of balance. · Pause the cycle and redistribute the laundry after the door unlocks.
Packaging materials are not removed. · Remove packing materials.
The laundry may be unevenly distributed in the drum. · Pause the cycle and redistribute the laundry after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor. · See the section Levelling the Appliance to adjust and level the feet.
Floor is not rigid enough. · Check if the floor is solid and does not flex. See the section Installation
Place Requirements to select the proper location.

Operation
Symptoms Appliance will not operate.

Possible Cause & Solution Control panel has powered off due to inactivity. · This is normal. Press the POWER button to turn on the appliance.

TROUBLESHOOTING 35

ENGLISH

Symptoms

Possible Cause & Solution

Appliance will not operate.

Appliance is unplugged. · Make sure that the cord is plugged securely into a working outlet.

Water supply is turned off. · Turn on the water supply tap completely.

Controls are not set properly.
· Make sure the cycle is correctly set. Close the door and press the START/ PAUSE button.

Circuit breaker/fuse is tripped/blown.
· Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the cycle where it stopped once power is restored.

Control needs to be reset.
· Press the POWER button, then reselect the desired programme and press the START/PAUSE button.

START/PAUSE was not pressed after a cycle was set.
· Press the POWER button, then reselect the desired cycle and press the START/PAUSE button. If the START/PAUSE button is not pressed within a certain time, the appliance will be turned off.

Extremely low water pressure.
· Check another tap in the house to make sure that household water pressure is adequate.

Appliance is too cold.
· If the appliance has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the POWER button.

Appliance is heating the water or making steam. (some models only)
· The drum in the appliance may stop operating temporarily during certain cycles, while water is safely heated to a set temperature.

Detergent is not

Too much detergent is used.

dispensed completely · Follow the guidelines provided by the detergent manufacturer. or not dispensed at all.

Water leaking

Water inlet hose connection is loose at tap or appliance. · Check hoses for leaks, cracks and splits. · Tighten hose connections.

House drain pipes are clogged.
· The appliance pumps out water very rapidly. Check for water backing up out of the drain pipe during drain. If water is seen coming out of the drain, check for proper drain hose installation and check for restrictions in the drain. Contact a plumber to repair drain pipe.

36 TROUBLESHOOTING

Symptoms Water leaking
Appliance is not filling properly.
Appliance will not drain water.
Cycle time is longer than usual.

Possible Cause & Solution
Drain hose has come out of drain or is not inserted far enough. · Tie drain hose to supply hose or standpipe to prevent it from coming out
during drain. For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange. For larger drain pipes, insert the drain hose into the pipe 2.5 – 5 cm past the flange.
A large item such as a pillow or blanket is above the top of the drum. · Stop the appliance and check the item. Make sure the item does not crest
above the top edge of the drum.
Filter is clogged. · Make sure the inlet filters on the fill valves are not clogged.
Supply hoses may be kinked. · Check that supply hoses are not kinked or clogged.
Insufficient water supply. · Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed. · Check supply hose connections.
Drain hose is kinked. · Ensure that the drain hose is not kinked.
Drain is located higher than 1.2 m above the floor. · Make sure that the drain hose is no higher than 1.2 m above the bottom of
the appliance.
The load is too small. · Add more items to allow the appliance to balance the laundry.
Heavy items are mixed with lighter items. · Always try to wash items of somewhat similar weight to allow the
appliance to evenly distribute the weight of the laundry for spinning.
The load is out of balance. · Manually redistribute the laundry if laundry have become tangled.

Performance
Symptoms Staining

Possible Cause & Solution
Bleach or softener dispensed too soon. · Dispenser compartment is overfilled causing bleach or softener to
dispense immediately. ALWAYS measure bleach to prevent overfilling. · Close the dispenser drawer gently.

TROUBLESHOOTING 37

ENGLISH

Symptoms

Possible Cause & Solution

Staining

Bleach or softener was added directly to the laundry in the drum.
· Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle.

Clothes were not properly sorted.
· Always wash dark colours separately from light colours and whites to prevent discolouration.
· Never wash heavily soiled items with lightly soiled items.

Wrinkling

Appliance is not unloaded promptly. · Always remove items from the appliance as soon as the cycle is complete.

Appliance is overloaded.
· The appliance can be fully loaded, but the drum should not be tightly packed with items. The door of the appliance should be closed easily.

Hot and cold water supply hoses are reversed.
· Hot water rinse can set wrinkles in clothes. Check the supply hose connections.

Musty or mildewy

Inside of drum was not cleaned properly.

odour in the appliance · Run the Limpieza de Tina (Tub Clean) function regularly.

Memo

Memo

References

• LG Electronics & Home Appliances | Shop Now | LG USA

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