CISCO Webex App User Guide

CISCO Webex App

Specifications

• Product Name: Webex App
• Feature: Multi-line management
• Functionality: Manage multiple lines in a single interface

Opening the Multi-Call Window

To access the multi-call window for managing multiple lines in the Webex App, follow these steps:

1. Click on your profile picture in the app.
2. Go to Settings > Calling.
3. Check the option for “Show Multi Call window”.
4. Click on Save to apply the changes.

Exploring Features of the Multi-Call Window

The multi-call window provides various functionalities to manage multiple lines efficiently. Here are some actions you can take:

• Hold: Place a call on hold to answer another call.
• Transfer: Transfer calls between lines.
• Conference Call: Start a conference call with multiple participants.
• Share your screen: Share your screen during a call.
• Barge In: Join an ongoing call uninvited.
• Record: Record calls for future reference.

See it all in one place with the multi-call window. Here’s how.

First, open it up
The multi-call window is your home for multiple-line management in the Webex App. Click your profile picture, go to Settings > Calling, check the Show Multi Call window, and click Save.

Next, see what it can do
You can place a call on hold to answer another transfer, start a conference call, and much more from the multi-call window.

Check out how to

• Mute
• Hold
• Park
• Transfer
• Share your screen
• Conference call
• Barge in
• Record

2023 Cisco and/or its affiliates. All rights reserved.

References

• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place
• Webex App | Manage all your phone calls in one place

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