Lenovo T32p-30 ThinkVision 31.5 Inch UHD Monitor User Guide
- May 15, 2024
- Lenovo
Table of Contents
- T32p-30 ThinkVision 31.5 Inch UHD Monitor
- Safety information
- Chapter 1.Getting started
- Chapter 2.Adjusting and using your monitor
- Chapter 3.Reference information
- Service information
- Appendix A. Service and Support
- Appendix B.Notices
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
T32p-30 ThinkVision 31.5 Inch UHD Monitor
User Guide ThinkVision T32p-30
User Guide
Machine Types: 63D2-GAR1-WW
T32p-30 ThinkVision 31.5 Inch UHD Monitor
Product numbers
A22315UT0
63D2-GAR1-WW
Safety information
General Safety guidelines
For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
This equipment is not suitable for use in locations where children are likely
to be present, avoid hurting your child when machine falling down.
Chapter 1.Getting started
This User’s Guide provides detailed operation instructions for the user. For
quick instruction overview, please see the Setup Poster for brief information.
T32p-30 supports Lenovo Accessories and Display Manager- ThinkColour.
Formerly Lenovo Display Control Center.
Shipping contents
The product package should include the following items:
- Information Flyer
- Stand
- Base
- Flat Panel Monitor
- Power Cord
- Type C-C Cable
*: Depending on many factors such as the processing capability of peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and is typically slower than the data rates as defined by the respective USB specifications: – 5 Gbit/s for USB 3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
Notice for use
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is
glass and can be damaged by rough handling or excessive pressure.
- Place your monitor with the screen face down on a soft flat surface.
- Insert base into stand and locked.
- Insert the stand base assembly into the monitor until it fits in place.
Note: To install a VESA mount, please see “Wall Mounting (Optional)”on page 2-9.
Product overview
This section will provide information on adjusting monitor positions, setting
user controls, and using the cable lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most
comfortable viewing angle.
Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.
Monitor
– Adjust the screen position before rotating the monitor screen. (Make sure
that the monitor screen ascent to its highest point, and it inclines backward
at 23.5°.)
– then rotate clockwise until the monitor stops at 90°.
Monitor controls
The keypad controls on the back cover are accesses to various
functions.
For information on how to utilize these keypad controls, please see “Adjusting
your monitor image”on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your
monitor
Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iv before carrying
out this procedure.
-
Power off your computer and all attached devices, and unplug the computer power cord.
-
Connect the cables according to below icon indication.
-
For computer in HDMI connecting.
Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070” www.lenovo.com/support/ monitor accessories. -
For computer in DisplayPort connecting.
Note 1: Monitors sold in NA/LA include an DP cable.
Note 2: For other regions Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the “Lenovo DisplayPort to DisplayPort Cable 0A36537” www.lenovo.com/support/monitoraccessories. -
For computer in USB type C-C connecting.
-
For computer in USB type A-C connecting.
-
For computer in USB type A-B connecting.If there are any * tag, you can consult the comments on page 1-1.
-
Connect one end of the network cable connector to the Ethernet interface of the monitor and the other end to the router. Note: To connect USB cable to enable the function.
-
Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device.
Note1: The USB downstream port does not provide power while the monitor switch is off.
Note2: The USB downstream port provide power while connecting upstream cable in on mode or standby mode.If there are any * tag, you can consult the comments on page 1-1. -
Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from Display Port, HDMI, Type-C or USB.
Note: The audio output in Display Port, HDMI or Type-C modes. -
Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used. -
Assembled cables with Line Cleaner as shown below.
-
Power on the monitor and the computer.
-
When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/t32p_30. Refer to the “Manually installing the monitor driver”on page 3-5 section to install the driver.
Registering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to
register your Product and provide us with information that will help Lenovo to
better serve you in the future. Your feedback is valuable to us in developing
product and services that are important to you, as well as in developing
better ways to communicate with you. Register your option on the following Web
site: http://www.lenovo.com/register Lenovo
will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
KVM
KVM Built-In KVM Switch give user to operate two PC which connecting
How to enable KVM
The hotkey of KVM locate on the specific button of front bezel.
The USB devices will be switched to another upstream port after OSD
disappears.
Note: KVM operation may cause USB device to be interrupted.
Chapter 2.Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal
computer and to avoid discomfort. Arrange your workplace and the equipment you
use to suit your individual needs and the kind of work that you perform. In
addition, use healthy work habits to maximize your performance and comfort
while using your computer. For more detailed information on any of these
topics, visit the Healthy Computing Web site at:
http://www.lenovo.com/healthycomputing/.
Arranging your work area
Use a work surface of appropriate height and available working area to allow
you to work in comfort.
Organize you work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and
place the items that you use most frequently, such as the computer mouse or
telephone, within the easiest reach. Equipment layout and setup play a large
role in your working posture. The following topics describe how to optimize
equipment setup to achieve and maintain good working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by
considering the following items:
- Viewing distance: Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal of the screen. Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor, using flat panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjustable drawer to create a deeper working surface.
- Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
- Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
- General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
- Use adequate lighting for the type of work you are performing.
- Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.
- Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be
sure to periodically look away from your monitor screen and focus on a far
object to allow your eye muscles to relax. If you have questions on eye
fatigue or visual discomfort, consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider
to help you remain comfortable and productive while you use your computer.
- Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in “Arranging your work area”on page 2-1so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.
- Minor changes in posture can help avoid discomfort : The longer you sit and work in front of your computer, the more important it is to observe your working posture. Avoid as summing any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture
- Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up in front of your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology
to people with disabilities. With assistive technologies, users can access
information in the way most appropriate to their disability. Some of these
technologies are already provided in your operating system; others can be
purchased through vendors or accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
Adjusting your monitor image
This section describes the user control features used to adjust your monitor
image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Table 2-1. Direct access controls
|
Icon
| Control| Description
---|---|---|---
1| __| Left| Return to the previous menu page or exit from the previous
function.
2|
__
| UP| UP browsing key
For increasing the value on adjustment bar/tune in
3|
__
| Input Source| Switches the video input source. Press and hold for 10
seconds to Enable/Disable the “DDC/CI” .
4|
__
| Down| Down browsing key.
For decreasing the value on adjustment bar/tune in.
5|
__
| __ Menu| To access OSD menu.
Press to confirm selection.
Press and hold for 10 seconds will lock menu/un-lock menu.
6|
__
| Right| Press to enter next level on main menu/sub menu status or enter previous level on adjustment bar.
Using the On-Screen Display(OSD) controls
To adjust the settings, the user controls can be viewed through the
OSD.
To use the controls:
- Press to open the main OSD menu.
- Use or to move among the icons. Select an icon and press to access that function. If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjustments then press to save.
- Press to move backwards through the sub-menus and exit from the OSD.
- The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the
U.S. government. It was launched in 1992 by EPA and DOE to reduce energy
consumption and greenhouse gas emissions. Energy Star logo is a symbol of
energy conservation and environmental protection. It improves the concept of
energy efficiency of consumers and manufacturers, and effectively guides the
market.
The regulation of Energy Star improves energy efficiency and reduces air
pollution by using more energy-efficient equipment in homes, offices and
factories. One way to achieve this goal is to use management to reduce energy
consumption when products are not in use. The default settings for monitors
conform to Energy Star certification. Any changes by users for more features
and functionalities may increase power consumption, which will exceed the
limitation of Energy Star’s standard. If the user changes the options related
to energy efficiency when using, such as brightness, color mode, etc., select
All Reset Factory or choose the Energy Star option, the power consumption will
be restored to the energy efficiency with Energy Star standard.
For more information, please refer to
(www.energystar.gov/products). All
products of Energy Star will be posted online and can be accessed directly by
governments, public institutions and consumers.
Table 2-2. OSD functions
OSD Icon on Main Menu| Sub menu| Description| Controls and
Adjustments
---|---|---|---
Monitor Controls| Brightness| Adjusts overall screen brightness.
Note: If the brightness is continuously increasing, it will exceed the
preset maximum brightness value and increase power consumption.| All input
ports
Contrast| Adjusts difference between light and dark areas.
Dynamic Contrast| • Off
• On
Over Drive| • Off
• Normal (6ms)
• Extreme (4ms)
Color Mode| • sRGB
• Neutral
• Warm
• Cool Custom
• Red: Increases or decreases the saturation of ’red’ in the image.
• Green: Increases or decreases the saturation of ’green’ in the image.
• Blue: Increases or decreases the saturation of ’blue’ in the image.
Quick settings| Right key| • Brightness
• Contrast
• KVM
• language
• Color mode| All input ports
Up key
Down key
Port Settings| Input Signal| • Auto
• USB-C
• DisplayPort
• HDMI| All input ports
USB Charging| • On
• Off
Note: Enable the charging function in USB-A port (BC 1.2) when the
monitor is without the upstream cable and in the standby mode.| for USB-A
BC1.2
Port
• Upstream USB-C charging always on| for USB-C Port
Super USB-C Charging| • On
• Off
Note:Enable the charging function in USB-A port (BC 1.2) when the monitor is
without the upstream cable and in the standby mode.
Smart Power| • On
• Off
KVM Selection| • USB-C source
• USB-B source| All input ports
DP Select| • DP 1.2
• DP 1.4| for DP Port
Video range| • Auto
• Full range 0-255
• Limited range 16-235
Note: Refers to RGB range of HDMI input.| HDMI
OSD Icon on Main Menu| Sub menu| Description| Controls and
Adjustments
---|---|---|---
__
__
__
__
__
Advanced settings
| Button repeat rate| • Default
• Slow
• Off| All input ports
Aspect ratio| • Full Screen
• Orginal AR
LED indicator| • On
• Off
Power button lock| • On
• Off
USB Select| • USB 3.0
• USB 2.0
HDR 10| • Auto
• Off
Menu settings| Information| • Model name
• Refresh Rate
• Firmware Scalar PD USB Hub
• Serial number| All input ports
Language| Select OSD Languages.
Note: The language chosen only affects the language of the OSD. It has no
effect on any software running on the computer.
OSD timeout| Adjust bar 5~60s
OSD position| Adjust bar 0~100 (H,V)
OSD rotation| • Normal
• 90
• 270
Transparency| 0% ~100%
Factory reset| • Reset
• No
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics are displayed.
Users should check Extreme Mode (response time) to verify if it is compatible
with any applications they would like to use it with.
Low Blue Light: The display uses the low blue light panel. It complies with
TÜV Rheinland Low Blue Light Hardware Solution certification under factory
reset/default setting (Low Blue Light=Standard, Brightness:75%, Contrast: 75%,
CCT: sRGB)
Selecting a supported display mode
The display mode of the monitor uses is controlled by the computer. Therefore,
refer to your computer documentation on how to change display modes.
The image size, position and shape might be changed when the display mode
changes. This is normal and the image can be re-adjusted using automatic image
setup and the image controls. Unlike CRT monitors, which require a high
refresh rate to minimize flicker, LCD or Flat Panel technology is inherently
flicker-free.
Note: If your system has previously been used with a CRT monitor and is
currently configured to a display mode outside the range of this monitor, you
may need to reattach the CRT monitor temporarily until you have re-configured
the system; preferably to 3840 x 2160 at 60 Hz, which is a common display
mode. The display modes shown below have been optimized at the factory.
Table 2-3 Factory set display modes
Timing | Refresh rate(Hz) |
---|---|
640×480 | 60 Hz |
800×600 | 60 Hz |
1024×768 | 60 Hz |
1280×720 | 60 Hz |
1280×800 | 60 Hz |
1280×1024 | 60 Hz |
1366×768 | 60 Hz |
1440×900 | 60 Hz |
1600×900 | 60 Hz |
1680×1050 | 60 Hz |
1920×1080 | 60 Hz |
2560×1440 | 60 Hz |
3840×2160 | 30 Hz |
3840×2160 | 60 Hz |
Understanding power management
Power management is invoked when the computer recognizes that you have not
using your mouse or keyboard for a user-definable period. There are several
states as described in the table below.
For optimal performance, switch off your monitor at the end of each working
day, or whenever you expect to leave it unused for long periods during the
day.
Table 2-4. Power indicator
State| Power Indicator| Screen| Restoring Operation|
Compliance
---|---|---|---|---
On| White| Normal| |
Standby/Suspend| Amber| Blank| Press a key or move the mouse.
There may be a slight delay reappears.
Note: Standby also occurs if there is no image output to the monitor.|
ENERGY STAR
Off| Off| Blank| Press power key to switch on There may be a slight delay
before the image reappears.| ENERGY STAR
Power Management Modes
VESA Modes| Horizontal Sync| Vertical Sync| Video|
Power Indicator| Power Consumption
---|---|---|---|---|---
Normal operation| Active| Active| Active| White| 161 W (maximum)*
32 W (typical)
Active-off mode| Inactive| Inactive| Off| Amber| Less than 0.5 W
Switch off| –| –| –| Off| Less than 0.3 W
Energy Star| Power Consumption
---|---
PON| 32 W
ETEC| 99 kWh
** Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such
information. Accordingly, the customer should not rely upon this information
in making decisions about electrical tolerances or otherwise. No warranty as
to accuracy or completeness is expressed or implied.
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the
monitor.
Do not:
- Apply water or liquid directly to your monitor.
- Use solvents or abrasives.
- Use flammable cleaning materials to clean your monitor or any other electrical equipment.
- Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen.
- Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area.
Do:
- Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
- Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface.
Step 2: Press and hold the stand release button.
Step 3: Lift the stand up and away from the monitor. Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert
your LCD display from a desk-mounted to a wall-mounted display, do the
following:
Step 1: Verify that the Power button is turned Off, then disconnect the power
cord.
Step 2: Lay the LCD display face down on a towel or blanket. Step 3: Remove
the base and stand from the monitor, refer to “Detaching the monitor base and
stand”on page 2-9. Step 4: Attach the mounting bracket from the VESA
compatible wall mounting kit. (100mm x100mm distance), the type of VESA
mounting screw is M4 x 10 mm.
Step 5: Attach the LCD display to the wall, and follow the instructions in the
wall-mounting kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg
Chapter 3.Reference information
This section contains monitor specifications, instructions to manually install
the monitor driver, troubleshooting information.
Monitor specifications
Table 3-1. Monitor specifications for type-model T32p-30/63D2-GAR1-WW
Dimensions | Depth | 234.90mm (9.25in) |
---|---|---|
Height | 599.54mm (23.60in) | |
Width | 714.20mm (28.12in) | |
Stand | Tilt | Range: -5o~23.5o |
VESA mount | Supported | 100 mm x 100 mm (3.94 in. x 3.94 in.) |
Image | Viewable image size | 800 mm (31.5 in.) |
Maximum height | 697.31 mm (27.45 in.) | |
Maximum width | 392.23 mm (15.44 in.) | |
Pixel pitch | 0.18159mm(H) x 0.18159mm(V) (0.01 in. x 0.01 in.) | |
Power input | Supply voltage | 100-240V AC |
Max supply current | 2.0A | |
Power consumption | Normal operation | <161 W (Max) |
Note: Power consumption figures are for the monitor and the power supply
combined.
Note: Typical power consumption is tested under OSD default setting.| |
<32 W (Typical)
Standby/Suspend| <0.5 W
Off| <0.3 W at 100VAC and 240VAC
DP| Interface| DP*
Input signal| VESA TMDS (Panel Link™)
Horizontal addressability| 3840 pixels (max)
Vertical addressability| 2160 lines (max)
Clock frequency| 600 MHz (max)
HDMI| Interface| HDMI
Input signal| VESA TMDS (Panel Link™)
Horizontal addressability| 3840 pixels (max)
Vertical addressability| 2160 lines (max)
Clock frequency| 600 MHz (max)
*: DP1.4 (HBR2: 21.60 Gbit/s) HBR2:High Bit Rate2
Communications| VESA DDC/CI|
---|---|---
Supported Display Modes| Horizontal frequency| 30 kHz – 200 kHz
Vertical frequency| 50 Hz – 61 Hz
Native Resolution| 3840 x 2160 at 60 Hz
Temperature| Operating| 0° to 40°C (32°F to 104° F)
Storage| -20° to 60°C (-4°F to 140° F)
Shipping| -20° to 60°C (-4° F to 140° F)
Humidity| Operating| 10% to 80% non-condensing
Storage| 5% to 95% non-condensing
Shipping| 5% to 95% non-condensing
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to
solve it yourself. Before calling your dealer or Lenovo, try the suggested
actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem | Possible cause | Suggested action | Reference |
---|
The words” Out of Range” are shown on the screen, and the power indicator is
flashing white.| The system is set to a display mode which is not supported by
the monitor| • If you are replacing an old monitor, reconnect it and adjust
the display mode to within the specified range for your new monitor.
• If using a Windows system, restart the system in safe mode, then select a
supported display mode for your computer.
• If these options do not work, contact the Customer Support Centre.|
“Selecting a supported display mode”on page 2-6
The image quality is unacceptable| The video signal cable is not connected
with the monitor or system completely.| Be sure the signal cable is firmly
plugged into the system and monitor.| “Connecting and turning on your
monitor”on page 1-5
The color settings may be incorrect.| Select another color setting from the
OSD menu.| “Adjusting your monitor image”on page 2-3
The automatic image setup function was not performed.| Perform automatic image
setup.| “Adjusting your monitor image”on page 2-3
The power indicator is not lit and there is no image.| • The monitor’s power
switch is not switched on.
• The power cord is loose or disconnected.
• There is no power at the outlet.| • Be sure the power cord
is connected properly.
• Be sure the outlet has power.
• Power on the monitor.
• Try using another power cord.
• Try using another electrical outlet.| “Connecting and turning on your
monitor”on page 1-5
Screen is blank and power indicator is amber.| The monitor is in Standby
/ Suspend mode
| • Press any key on the keyboard or move the mouse to restore operation.
• Check the Power options settings on your computer.| “Understanding power
management”on page 2-8
The power indicator is amber, but there is no image| The video signal cable is
loose or disconnected from the system or monitor| Be sure the video cable is
connected with the system properly| “Connecting and turning on your monitor”on
page 1-5
The monitor brightness and contrast are at the lowest setting.| Adjust the
brightness and contrast setting on the OSD menu.| “Adjusting your monitor
image”on page 2-3
Problem| Possible cause| Suggested action| Reference
---|---|---|---
One or more of the pixels appear discolored| This is a characteristic of the
LCD technology and is not an LCD defect| If there are more than five pixels
missing, contact the Support Center| “Appendix A. Service and Support”on page
A-1
• Fuzzy lines in text or a blurry image
• Horizontal or vertical lines through the image.| • Image setup has not
been optimized
• Your system DisplayProperties setting have not been optimized.| Adjust the
resolution settings on your system to match the native resolution for this
monitor: 3840 x 2160 at 60 Hz.| “Adjusting your monitor image”on page 2-3
Perform automatic image setup. If automatic image setup does not help, perform
manual image setup.| “Selecting a supported display mode”on page 2-6
When working in the native resolution, you may find additional improvements by
adjusting the Dots Per Inch (DPI) setting on your system.| See the Advanced
section of your system’s display properties.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft
Windows 11, Microsoft Windows 10.
Installing the monitor driver in Windows 11
To use the Plug and Play feature in Microsoft Windows 11, do the following:
- Turn off the computer, all attached devices.
- Ensure that the monitor is connected correctly.
- Turn on the monitor and then the system unit. Allow your computer to start the Windows 11 operating system.
- From the Lenovo website https://pcsupport.lenovo.com/solutions/t32p_30, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
- On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display.
- Click the Change the display settings tab.
- Click the Advanced Settings icon.
- Click the Monitor tab.
- Click the Properties button.
- Click the Driver tab.
- Click Update Driver, then click Browse the computer to find the driver program.
- Select Pick from the list of device driver program on the computer.
- Click the Hard Disk button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows 11 (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)).
- Select the “lent32p-30.inf” file and click the Open button. Click the OK button.
- In the new window, select LEN T32p-30 and click Next.
- After the installation is complete, delete all downloaded files and close all windows.
- Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not
improve display quality. Lenovo recommends using either 3840 x 2160 at a
refresh rate of 60 Hz, or 640 x 480 at refresh rate of 60 Hz.
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
-
Turn off the computer, all attached devices.
-
Ensure that the monitor is connected correctly.
-
Turn on the monitor and then the system unit. Allow your computer to start the Windows 10 operating system.
-
From the Lenovo website https://pcsupport.lenovo.com/solutions/t32p_30, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
-
On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display.
-
Click the Change the display settings tab.
-
Click the Advanced Settings icon.
-
Click the Monitor tab.
-
Click the Properties button.
-
Click the Driver tab.
-
Click Update Driver, then click Browse the computer to find the driver program.
-
Select Pick from the list of device driver program on the computer.
-
Click the Hard Disk button. By clicking the Browse button, browse and point to the following path:
X:\Monitor Drivers\Windows 10 (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)). -
Select the “lent32p-30.inf” file and click the Open button. Click the OK button.
-
In the new window, select LEN T32p-30 and click Next.
-
After the installation is complete, delete all downloaded files and close all windows.
-
Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support
Center. For more information on contacting the Support Center, please see
Appendix A.“Service and Support” on page A-1.
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to
accident, misuse, abuse, improper installation, usage not in accordance with
product specifications and instructions, natural or personal disaster, or
unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
- Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management.
- Physical damage to covers, bezel, base and cables.
- Scratches or punctures on monitor screens.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized
dealers to support the customer warranty. Parts are for service use only. The
table below shows information for model (A22315UT0/T32p-30/63D2-GAR1-WW).
Table 3-3. List of service parts
FRU (Field Replaceable Unit) Part number| Description| Machine
Type Model (MTM)| COLOR| GEOGRAPHY
---|---|---|---|---
5D11J81707| T32p-30 – 31.5 inch FRU Monitor (HDMI)| 63D2| Raven Black|
WORLDWIDE
5C11J81666(pick up from T34w-30)| T32p-30 USB Type-C to Type-C cable 1.8m|
63D2| Raven Black| WORLDWIDE
5SE1J81704| T32p-30 – FRU Base and Stand| 63D2| Raven Black| WORLDWIDE
Appendix A. Service and Support
The following information describes the technical support that is available
for your product, during the warranty period or throughout the life of the
product. Refer to your Lenovo Statement of Limited Warranty for a fully
explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and
discounted computer Accessories and content. Go to:
http://www.lenovo.com/support
Online technical support
Online technical support is available during the life of your product through
the Lenovo Support Web site at http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is
available during the warranty period, assistance for replacement or exchange
of defective components is available. In addition, if your option is installed
in a Lenovo computer, you might be entitled to service at your location. Your
technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center
will be available until 90 days after the option has been withdrawn from
marketing. After that time, the support is cancelled, or made available for a
fee, at Lenovo’s discretion.
Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the
following information available: option name and number, proof of purchase,
computer manufacturer, model, serial number and manual, the exact wording of
any error message, description of the problem, and the hardware and software
configuration information for your system.
Your technical support representative might want to walk you through the
problem while you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date
telephone list for Lenovo Support is always available at:
http://consumersupport.lenovo.com
Country or Region | Telephone Number |
---|---|
Argentina | 0800-666-0011 (Spanish, English) |
Australia | 1-800-041-267 (English ) |
Austria | 0810-100-654 (local phone) (German) |
Belgium | Warrant service and support: 02-339-36-11 (Dutch, French) |
Bolivia | 0800-10-0189 ( Spanish) |
Brazil | Calls made from within the Sao Paulo region: 11-3889-8986 Calls made |
from outside the Sao Paulo region: 0800-701-4815 (Portuguese)
Brunei Darussalam| 800-1111 (English)
---|---
Canada| 1-800-565-3344 (English,
French)
Chile| 800-361-213(Spanish )
China| Technical Support Line: 400-100-6000 (Mandarin)
China
(Hong Kong S.A.R.)| (852) 3516-8977
(Cantonese, English, Mandarin)
China
(Macau S.A.R.)| 0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
Colombia| 1-800-912-3021 (Spanish)
Costa Rica| 0-800-011-1029( Spanish )
Croatia| 385-1-3033-120(Croatian)
Cyprus| 800-92537(Greek)
Czech Republic| 800-353-637(Czech)
Denmark| Warranty service and support: 7010-5150 (Danish)
Dominican Republic|
1-866-434-2080(Spanish )
Ecuador| 1-800-426911 (OPCION 4) (Spanish )
Egypt| Primary: 0800-0000-850
Secondary:0800-0000-744
(Arabic, English)
El Salvador| 800-6264 (Spanish)
Estonia| 372-66-0-800
(Estonian, Russian, English)
Finland| Warranty service and support: +358-800-1-4260(Finnish)
France| Warranty service and support (hardware): 0810-631-213(French)
Germany| Warranty service and support: 0800-500-4618 (toll-free)(German)
Greece| Lenovo Business Partner (Greek)
Guatemala| Dial 999-9190, wait for operator, and request to reach
877-404-9661 (Spanish)
Honduras| Dial 800-0123(Spanish)
Hungary| +36-13-825-716 (English, Hungarian)
India| Primary: 1800-419-4666 (Tata)
Secondary: 1800-3000-8465 (Reliance)
Email: commercialts@lenovo.com (English and
Hindi)
Indonesia| 1-803-442-425 62 213-002-1090 (Standard Charges Apply) (English,
Bahasa Indonesia)
Ireland| Warranty service and support: 01-881-1444 (English)
Israel| Givat Shmuel Service and Center: +972-3-531-3900 (Hebrew, English)
---|---
Italy| Warranty service and support: +39-800-820094 (Italian)
Japan| 0120-000-817 (Japanese, English)
Kazakhstan| 77-273-231-427(Standard charges Apply) (Russian , English)
Korea| 080-513-0880 (Collect Call)
02-3483-2829 (Toll Call) (Korean)
Latvia| 371-6707-360(Latvian, Russian, English)
Lithuania| 370 5278 6602(Italian, Russian, English )
Luxembourg| ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and
ThinkPad: 352-360-385-222 (French)
Malaysia| 1-800-88-0013
03-7724-8023 (Standard Charges Apply) (English)
Malta| 356-21-445-566(English, Italian, Maltese Arabic)
Mexico| 001-866-434-2080(Spanish)
Netherlands| 020-513-3939 (Dutch)
New Zealand| 0508-770-506 (English )
Nicaragua| 001-800-220-2282 (Spanish)
Norway| 8152-1550(Norwegian)
Panama| Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish)
Peru| 0-800-50-866 (OPCION 2) (Spanish)
Philippines| 1-800-8908-6454 (GLOBE subscribers)
1-800-1441-0719 (PLDT subscribers) (Tagalog, English)
Poland| Laptops and tablets branded with logo Think: 48-22-273-9777
ThinkStation and ThinkServer: 48-22-878-6999 (Polish, English )
Portugal| 808-225-115 (Standard Charges Apply) (Portuguese)
Romania| 4-021-224-4015(Romanian)
Russia| +7-499-705-6204
+7-495-240-8558
(Standard Charges Apply)(Russian)
Singapore| 1-800-415-5529
6818-5315 (Standard Charges Apply)
(English, Mandarin, Bahasa Malaysia)
Slovakia| ThinkStation and ThinkServer: 421-2-4954-5555
Slovenia| 386-1-2005-60 (Slovenian)
Spain| 34-917-147-833(Spanish)
Sri Lanka| +9477-7357-123 (Sumathi Information systems) (English)
Sweden| Warranty service and support: 077-117-1040 (Swedish)
---|---
Switzerland| Warranty service and support: 0800-55-54-54 (German, French,
Italian)
Taiwan| 0800-000-702 (Mandarin)
Thailand| 001-800-4415-734
(+662) 787-3067 (Standard Charges Apply)(Thai, English)
Turkiye| 444-04-26 (Turkish)
United Kingdom| Standard warranty support: 03705-500-900 ( local rate)
Standard
warranty support: 08705-500-900(English)
United States| 1-800-426-7378 (English)
Uruguay| 000-411-005-6649 (Spanish)
Venezuela| 0-800-100-2011 (Spanish)
Vietnam| 120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)
Appendix B.Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead. However, it is
the user’s responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing to:
Lenovo (United States), Inc.
1009 Think Place – Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in
implantation or other life support applications where malfunction may result
in injury or death to persons. The information contained in this document does
not affect or change Lenovo product specifications or warranties. Nothing in
this document shall operate as an express or implied license or indemnity
under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained from specific environments
and presented as an illustration. The result obtained in other operating
environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believe appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this
Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments
may vary significantly. Some measurements may have been made on development-
level systems and there is no guarantee that these measurements will be the
same on generally available systems. Furthermore, some measurements may have
been estimated through extrapolation. Actual results may vary. Users of this
document should verify the applicable data for their specific environment.
Recycling information
Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo offers
a variety of programs and services to assist equipment owners in recycling
their IT products. For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or
monitor that is the property of the company, you must do so in accordance with
the Law for Promotion of Effective Utilization of Resources. Computers and
monitors are categorized as industrial waste and should be properly disposed
of by an industrial waste disposal contractor certified by a local government.
In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling
Services, for the collecting, reuse, and recycling of disused computers and
monitors. For details, visit the Lenovo Web site at
https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/. Pursuant
to the Law for Promotion of Effective Utilization of Resources, the collecting
and recycling of home used computers and monitors by the manufacturer was
begun on October 1, 2003. This service is provided free of charge for home-
used computers sold after October 1, 2003.
For details, visit the Lenovo Web site at
https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain
heavy metals or other environmental sensitive substances. To properly dispose
of disused components, such as a printed circuit board or drive, use the
methods described above for collecting and recycling a disused computer or
monitor.
Trademarks
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo
The Lenovo logo
ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of
others.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer. Do not use the ac power cord for other devices.
First Edition (July 2022)
© Copyright Lenovo 2022.
LENOVO products, data, computer software, and services have been developed
exclusively at private expense and are sold to governmental entities as
commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or
services are delivered pursuant a General Services Administration “GSA”
contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
References
- Energy Efficient Products | ENERGY STAR
- Lenovo® Official Australia Site | Laptops, Tablets, Desktops, Data Center | Lenovo AU
- lenovo.com/healthycomputing/
- Regulatory Compliance | Recycling | Lenovo US
- Registration - Lenovo Support US
- Regulatory Compliance | Personal Computer Safety | Lenovo US
- Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
- Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
- Monitors Accessories - Reference Guide - Lenovo Support US
- Contact Us - PC, Data Center, Mobile, Smart Devices - Lenovo Support US
- Lenovo Warranty Check/Lookup | Check Warranty Status | Lenovo Support US
- Page Not Found - Lenovo Support US
- ThinkVision T32p-30 - Overview - Lenovo Support US
- Regulatory Compliance | Recycling | Lenovo US
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