SITECOM AD-1018 USB-C to Triple HDMI Adapter User Manual

June 13, 2024
SITECOM

SITECOM logo User manual
USB-C to Triple
HDMI adapter
Connects 3 displays
to 1 USB-C port
Type: AD-1018

AD-1018 USB-C to Triple HDMI Adapter

SITECOM AD-1018 USB-C to Triple HDMI Adapter

SITECOM AD-1018 USB-C to Triple HDMI Adapter - Driver installation
required!

User manual AD-1018 USB-C to Triple HDMI adapter

| Item| Specifications| Description
---|---|---|---
1| USB-C connector| Male USB-C connector| Connects to USB-C port of computer.
Also compatible with Thunderbolt 3 and 4 ports.
2| Cable guide| Built in cable guide| Place your cable in the cable guide when not in use.
3| HDMI port 1| HDMI – max. resolution 1080P at 60Hz. Backwards compatible.| Connect to any device with an HDMI port
4| HDMI port 2| HDMI 1.4 – max. resolution 4K at 30Hz. Backwards compatible.| Connect to any device with an HDMI port
5| HDMI port 3| HDMI 1.4 – max. resolution 4K at 30Hz. Backwards
compatible.| Connect to any device with an HDMI port

Technical information

General compatibility| This device needs an USB-C port that supports DP-Alt mode to be able to transmit video and data signals. Please consult your computer’s
manual for compatibility information.
---|---
Supported devices| Windows devices, Apple Mac
MST resolution| When using this product with 3 external displays the maximum resolution and refresh rate is 4K at 30Hz + 4K at 30Hz + 1080P at 60Hz.
MST support| Multi Stream Transport means displaying different images on every display. This is only supported after installing the necessary driver.
Driver is supported on Windows 10/11 and MacOS 10.15 and later versions.
Driver installation| To be able to use all 3 HDMI ports, please download and install the display driver from: www.sitecom.com/drivers/AD-1018
Installation instructions can be found at the link above.

MST explained

MST

Other specifications

Supported OS| Windows 7/8/10/11, Mac OS X 10.2 and above, Chrome OS| A free USB-C port is required to use this device.
---|---|---
Dimensions| 377 x 70 x 12 mm| The dimensions are including cable (30cm cable)
Weight| 91 grams| This product is lightweight for ease of carrying
Package contents| 1x AD-1018 & 1x User manual| Keep this manual for future reference

Important safety instructions

  • Do not drop. Frequent dropping may lead to malfunctioning.
  • Do not disassemble. Repairs should only be done by qualified service centers.
  • Do not expose to liquids or fire.
  • Do not extend cable. Extending cable may lead to poor performance.
  • Do not exceed 40° Celsius ambient temperature. Product may not function properly above 40° Celsius

Support

Warranty| 24 months warranty. Please note that your rights under national law remain unaffected by this warranty.
---|---
Support| Lifetime technical support
Website| www.sitecom.com
Contact| support@sitecom.com

LEGAL & COMPLIANCE INFORMATION

General information
Model Number: AD-1018 V1 001
Manufacturer: Sitcom Europe B.V., Bleak 6, 3011 TA Rotterdam, The Netherlands
UK Authorized Representative (for authorities only):
Productid (UK) Ltd. 8, Northumberland Av.
London WC2N 5BY United Kingdom
Conformity information
Hereby, Sitcom Europe B.V. declares that this product is in compliance with directives 2011/65/EU – 2014/30/EU and all other applicable EU Regulations. The full text of the EU declaration of conformity is available at the following internet address: http://www.sitecom.com
 Conformity Information United Kingdom: Hereby, Productid (UK) Ltd., as authorized representative of Sitcom Europe B.V., declares that this product is in compliance with all applicable UK Regulations. The full text of the UK Declaration of Conformity is available at the following internet address: http://www.sitecom.com
Disposal of the device
**** The symbol above and on the product means that the product is classed as Electrical or Electronic equipment and should not be disposed with other household or commercial waste at the end of its useful life. The Waste of Electrical and Electronic Equipment (WEEE) Directive has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid the increasing landfill. Contact local authorities for information on the correct disposal of Electrical or Electronic equipment.

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References

Read User Manual Online (PDF format)

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