Calix Remote Network Turn Up And Test Instructions

May 15, 2024
Calix

Service Description
Document

Remote Network Turn-up and Test

The Calix Professional Services Network Engineer will remotely access the Customer network to turn up and test one new Calix Layer 2 Node installed by the Customer, Calix will also create a Network Engineering Spec Book (NESB) for the Node being tested. The following tasks will be performed on this package:

SCOPE OF WORK

  • The Professional Services Network Engineer will create a Network Engineering Spec Book to detail the new Calix equipment and configuration details
  • Consult with the Customer on the network configuration details
  • Customer to provide all required physical and logical details
  • Review the data and prepare a Network Engineering Spec Book for the new Calix equipment with the following:
  • Physical Network architecture and connection detail
  • Detailed configuration data
  • Detailed provisioning data
  • IP network information
  • Network diagrams
  • Calix Equipment List
  • Schedule a call with the Customer and review the Network Engineering Spec Book
  • The Professional Services Network Engineer will remotely access the network to turn up and test the new Node as detailed in the approved NESB.
  • The following is the test plan that will be followed:
Grounding Customer will verify grounding is properly completed
Power Customer will record power levels at the shelf inputs, rectifier

outputs, PDBs and fuse/breaker panels
Optical Readings| Customer to test Optical levels with a light meter. Levels will be verified to be within range of Calix equipment specifications
Uplink Protection| Customer and Calix – Protected facilities between the node and the upstream router will be tested by causing link failures and verifying service continuity on work and protect paths
Alarming| Customer and Calix will test battery, environmental (contact closures), equipment removal from shelf (remove 1 card per shelf), and optical failure alarms, as applicable
In-band Management| Calix will verify the node is reachable via management channel
Data Test| Customer and Calix – Data/Internet will be tested on one port per Calix Node. Upload and download speeds will be recorded and verified. If Internet connectivity is not available, data will be validated by performing up and downstream file transfer successfully
Voice Test| Customer and Calix – Voice services will be tested on one port per Calix Node. This includes inbound calling and outbound calling

REQUIREMENTS

  • Base Package is for one (1) new Calix Layer 2 Node
  • A Node is a shelf or multiple shelves that are combined with a single Management IP address. EXA – Can be multiple E7’s in a MCC configuration. AXOS – E3-2, each shelf is a Node; E7, each shelf is a Node; E9 can be multiple shelves
  • Add-on Package is available for each additional node turned up and test on the same network. The additional node package is not valid if there is more than a six (6) week delay between each shelf being turn up
  • A network is defined as a ring with an uplink. All nodes on the ring use services on the uplink node
  • Remote support only; uninterrupted remote network access required
  • Customer to provide all details for any new Calix equipment that will be added to the network
  • The NESB must be approved by all parties prior to scheduling the turn up of the node
  • Installation/Turn-up of the management system (SMx, CMS or DPx) is not included in this Service
  • Customer is responsible for all physical tasks required
  • Customer is responsible for provisioning and testing all 3rd party equipment required to implement this scope
  • This package assumes work is continuous without delay, time spent troubleshooting issues will require a change notice
  • Customer is responsible for subscriber services provisioning
  • This package does not include software upgrades for existing network elements
  • This service is for remote support. On-site support requires a custom quote
  •  A custom quote is required for any exceptions to this package
  • Service is a new Node Turn up, ring insertions or maintenance work is not included

ORDERING INFORMATION

Calix Package Description: Network Design, Turn up – L2 – 1 Node Base
Calix Package Part Number: 110-01340

ADDITIONAL NODES

Calix Package Description: Network Design, Turn up – L2 – Add E7, E3, C7 Node
Calix Package Part Number: 110-01341
Calix Package Description: Network Design, Turn up – L2 – Add 1 E9 Node
Calix Package Part Number: 110-01525

The design, technical, and cost information (“Information”) furnished in this submission is confidential proprietary information of Calix, Inc. Such Information is submitted with the restriction that it is to be used for evaluation purposes only, and is not to be disclosed publicly or in any manner to anyone other than those required to evaluate the Information, without the express written permission of Calix, Inc. The Information provided in this submission is for information and budgetary purposes only and does not constitute an offer to sell or license any products or services. This submission is not binding on Calix, Inc. and Calix is making no representations, warranties, or commitments with respect to pricing, products, payment terms, credit or terms and conditions. ©2020 Calix, Inc. All Rights Reserved.

2777 Orchard Parkway, San Jose, CA 95134
T: 1 408 514 3000
www.calix.com

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