WOWME Kids 4G Safe+ Smartwatch User Manual

: June 6, 2024
: WOWME

Table of Contents

Getting Started
Inserting the SIM Card into Your Device
Turn on the Device
Pairing
Register Your Device
Device Functions
App Menu
Location Services
Types of Location Services Used by the Device
Safety Features
Other Functions
FAQ
Warranty Conditions
EU Declaration of Conformity
WEEE
Customer Support
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

WOWME Kids 4G Safe+ Smartwatch User Manual

The product user guide contains product features, how to use, and the operating procedure. Read the user manual carefully to get the best experience and avoid unnecessary damage. Keep this manual for future reference. If you have any questions or comments about the device, please contact the customer line.

Getting Started

Preparation Before Putting Into Operation

Check, if you have all accessories in the package.

Instruction manual
Charging cable
EU charging adaptor
Flat plastic tool
SIM card adapter

Prepare the SIM card according to the following instructions.

SIM card must be in the NANO size (see the image below).
PIN code must be deactivated. You can deactivate the PIN when you insert the SIM card into your mobile phone.
For the correct function of the device, internet and call services must be activated on the SIM card.

Note: Average data consumption of the device is about 100 MB per month. Ensure that the SIM card is fully compatible with 4G network.

Warning: If there is no data plan active or enough money on your prepaid card, watch will rapidly discharge as it repeatedly tries to start the corresponding connection. Location and communication services are not available.

Fully charge your device using supplied USB cable plugged into a power adapter. Do not use the fast charger or laptop USB port for charging! After a few moments, screen will turn on automatically and you will see the charging indicator. Before first use charge device for at least 2 hours.

Inserting the SIM Card into Your Device

The device must be turned off before inserting the SIM card. You can turn it off by long pressing the side button. Use the adaptor that is part of your watch and insert adaptor with the SIM card in the direction as shown on the picture bellow.

Use the supplied flat tool to push the SIM card into the device until it clicks.
Inserting SIM Card

Turn on the Device

After the device is fully charged and the SIM card is inside, you can turn on the device using turn on/turn off button. It takes approximately three minutes to load GSM or GPS signal. You can see the status icons in top-left corner of the screen. It is possible that the GPS signal will not load inside of the building. We recommend taking the device out before the first use.

Pairing

Download the WowME Tracker app
Full functionality and all settings of the device are available in the WowME Tracker app. Use the following QR code to download the app or search WowME Tracker on App Store or Play Store.

Register Your Device

After the first registration in the app, you will be asked to register your device. Scan the QR code with registration code or type in the registration number. You can find the registration number and the QR code on the back of the device or in the app. Then you can log into the app again and start using all its functions
Pairing Instructions

Device Functions

All settings are available in the WowME Tracker app or also directly in the menu of your device.

All settings listed below, and others can be selected in the WowME Tracker app
App Menu

Location Services

For first use of the GPS watch, we recommend testing the device outdoors to ensure correct synchronization with the GPS position from satellites and get correct local coordinates in the WowME Tracker. Device tracking will be more accurate when you later bring it back inside.

If you control more devices in the WowME Tracker app (maximum of 50 devices on one account), you need to log out and log in again. All settings will be automatically updated regarding possibilities of each device

Device can track position in three modes:

Normal mode (once every ten minutes)
Saving mode (once an hour)
Tracking mode (once a minute)

Chosen mode influences the battery consumption. For basic overview about the location of your loved one, we recommend using longer update frequencies to ensure longer service of your device without charging. In saving mode, battery life of the device is approximately two days, while in normal mode it lasts for about one day.

After clicking on map on the main screen of WowME Tracker app, you can see the position of your watch. You can check when this position was updated for the last time and what type of location service was used (GPS, WiFi or LBS).

By pressing manual location button (green mark, as seen on the screenshot below), you can manually refresh real-time location. Firstly, you will get quick update using GPS and after less than a minute you shall get more accurate GPS position when available. If your device isn’t receiving GPS signal, only LBS location will be displayed.
Location Services

Types of Location Services Used by the Device

This device uses GPS, Wi-Fi or LBS (localization using GSM network) for location service.

GPS determines position with accuracy up to five meters. Accuracy depends on the GPS signal which can be weakened in an environment with high trees or buildings. GPS signal is usually not available when the device is indoors.
Wi-Fi localization uses nearby Wi-Fi networks to determine its location which is based on the location listed in public list of Wi-Fi networks.
LBS uses GSM network and depends on density of signal towers of your mobile provider in your location. It is usually very inaccurate and in some areas location displayed by WowME Tracker app can have difference varying between 200 and 500 meters.

Please see important information regarding using location services below:

If you want to display only accurate location of your device, you can turn off LBS usage in the WowME Tracker app. Please note that watch will use only GPS which is not available indoors. It means that watch will track changes of position only outside.
If device stops moving or shaking, location service automatically activates standby mode to save the battery. Device will automatically update location only when watch is on your hand, and you are moving.
Location if Wi-Fi is dependent on data entered by administrator of the Wi Fi network. It can be inaccurate if admin of the Wi-Fi network does not show correct information about their Wi-Fi location. This feature cannot be influenced by the device.

Safety Features

SOS Call
In WowME Tracker app you can set up to three different SOS numbers. After long pressing the red button, the device will automatically dial the numbers in selected order.
If nobody answers the phone, the device will try again after 30 to 40 seconds. This way it can dial up to two times per number. You can also set SMS alert (see below) with information about SOS alert.

Note: When the battery of the device is low, all functions are disabled, and touch button doesn’t work to save the remaining battery capacity for SOS Call. Functions of starting SOS Call with the side button is still active in the low power mode.

SMS Alert
After making SOS call, the device will automatically send a text message to chosen phone number with information about its location and time of the SOS alert. You can also set up SMS alert for situation when the battery is low (below 20%).

Reject Unknown Calls
To protect device user from scammers and unrequested calls, you can set up rejecting unknown calls. If an unknown number (meaning not saved in contact list of your watch) calls to your device, you will receive a notification to the WowME Tracker app.
With function “Retrieve watch SMS”, you can also read in SMS received in your device in the WowME Tracker app. It is useful for receiving verification codes or other important SMS messages.

Safety Zone
You can set up safety zones on the map. Device will automatically notify you when user leaves selected safe zone.

Open “Safety Zone” on the map.
Click on “+” in the bottom part of the screen.
Find the map place where you want to set safety zone and click on it.
Type the name of the zone and set up the radius, then click on “OK”.

Note: WowME Tracker enables three safety zones for each device. Ensure that safety zones don’t overlap with each other.

Disable Functions
If you do not want device user to call other numbers than those saved in the Contact list, you can turn off access to the Dial Pad. You can also remotely turn off GPS to save the battery. Device uses only Wi-Fi network localization or inaccurate mobile network localization.

Remote Health Check
In “Health” tab of the WowME Tracker app you can remotely check health of device user. You can see the real-time information about physical activity (steps, calories burnt, and distance walked). Please note that this device does not substitute a medical device and all measured values are informative only.

Please take into account that Steps function needs to be activated in the WowME
Tracker app first (click on “Health” → “Steps” → “Switch”). Without activating this function, you cannot access steps count in the app nor in your device. For current measuring of calories or distance, please set also other information in “Steps” menu including weight and average Step Length.

Take off detection
Device sends notification after your kids take it off from their wrist. Notification automatically pops up in your smartphone in WowME Tracker App. You can disable this function in app menu.

Note: Watch automatically detects taking off when distance from surface under watch changes. In case you put your watch on the table with sensors facing upwards, it can repeatedly give take off alerts. If you are not using watch, place it with sensor downwards or completely disable this function.

Other Functions

Night Power Saving
If you know that the device user doesn’t wear watch while sleeping, you can set automatic power saving for night time period.

Wi-Fi settings
To save battery and data consumption, you can manually set up Wi-Fi connection for networks where the device user often spends time in the same ways as you would do on your smartphone. This device also automatically use all Wi-Fi networks to determine its location (uses all available Wi-Fi networks, not only those that you set up in the “Watch Wi-Fi Settings”).

Do Not Disturb
You can set different periods of day when watch will automatically switch into the Do Not Disturb mode (e.g., during school hours). Watch will automatically switch to silent mode and stop incoming calls.

Activity Schedule
In WowME Tracker app, you can set up a timetable for school or other activities of your kids that can be displayed on the smartwatch if you want to remind it to your child.

FAQ

Battery consumption of the device is too high. How can I make device life- time longer?
Battery consumption is mostly determined by location services. If the battery of your device is out sooner than you want, try longer frequency of location update. We recommend longer periods to save battery as you can always manually check location in the WowME Tracker app and other services work without restriction (such as safety zones etc.). Battery consumption is also lowered by Wi-Fi usage when used instead of mobile data. Please set up Wi-Fi connection in the WowME Tracker ap or directly in the menu of your watch.

The device is offline in the WowME Tracker app.
Missing connection between the device and WowME Tracker app can be caused by multiple problems. Please check that your device meets following criteria:

The battery of the device is charged.
PIN code of the SIM card is deactivated.
SIM card has an active data plan or enough money for pay-as-you-go data.

Location services are very inaccurate.
Accuracy of your device’s location services are depending on method that is currently used in operation. It is determined by the following factors.

When outside, the device is using primarily GPS that is affected by the surrounding environment. GPS has weaker signal close to high buildings, trees etc. If the GPS is not available or not loaded yet, the device will use LBS that determines location from the mobile network. This is dependent on density of signal towers network. You can turn off LBS localization in the WowME Tracker to keep more precise GPS localization only.

When indoors, GPS is not available. Device primarily uses LBS location that is very inaccurate. Location can be updated when the device connects to a nearby WiFi. If you want more accurate location service, please turn off LBS localization in the WowME Tracker. Device will show you WiFi location and in case that the WiFi is not available, it will show the last update of outdoor GPS position.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you need repair or other services during the warranty period, contact the product seller directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:

Using the product for any purpose other than that for which the product is intended or failing to follow the instructions for maintenance, operation and service of the product.
Damage to the product by a natural disaster, the intervention of an unauthorized person or mechanically through the fault of the buyer (e.g. during transport, cleaning by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as batteries, etc.).
Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and inappropriate polarity of this voltage, chemical processes such as used power supplies, etc.
If anyone has made modifications, modifications, alterations to the design or adaptation to change or extend the functions of the product compared to the purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer’s / importer’s authorized representative:
Importer: Alza.cz a.s.
Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7
CIN: 27082440

Subject of the declaration:
Title: GPS Tracker
Model / Type: D41

The above product has been tested in accordance with the standard(s) used to demonstrate compliance with the essential requirements laid down in the Directive(s):

Directive No. 2014/53/EU

Directive No. 2011/65/EU as amended 2015/863/EU

Prague, 28.7.2021

WEEE

This product must not be disposed of as normal household waste in accordance with the EU Directive on Waste Electrical and Electronic Equipment (WEEE – 2012/19 / EU).

Instead, it shall be returned to the place of purchase or handed over to a public collection point for the recyclable waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. Contact your local authority or the nearest collection point for further details. Improper disposal of this type of waste may result in fines in accordance with national regulations.