naxo XR Smart Lock User Guide

June 4, 2024
naxo

Smart Lock

User Manual

XR

Special Attention:
  1. Mechanical keys please keep outdoor, just in case keys lock in doors.
  2. Please replace for the battery when low wattage alarm.
  3. Reading this manual carefully before installation, and keep it for future reference.
1. Introduction
1.1.Lock structure
1.2.Packing List

Check the following drawing to check whether the package contains all the parts

NO Name Qty
1 Front Pane 1
2 Back Panel 1
3 Mortise:55*72 1
4 Card 3
5 Mechanical Key 2
6 Waterproof Rubber Plate 2
7 Screw Stubs:M5*30mm 2
8 Strike & Strike Box 1+1
9 Sliding Screws:16*5mm 2
10 Mortise Screws:10*5 (For Aluminum Door) 4
11 Mortise Screws:25*4mm(For Wooden Door) 4
12 M5*20mmScrewfor Door Thickness 35-50mm 1
13 M5*30mmScrewfor Door Thickness 30-65mm 1
14 M5*50mmScrewfor Door Thickness 50-65mm 1
15 User Manual 1
16 Chuck 1
1.3.Specifications
Suitable for Models XR
Materials

Handle : Zinc Alloy
Panel : SS304

Lock Weight| 3KG
Unlocking Way| Bluetooth
Fingerprint (option)
Password
Card
Mechanical key
Gateway (option)
Color| Silver
Black
Low Wattage Alarm| Less than 4.8V
Doors Applicable| Aluminum door
Wooden door
Working Voltage| 6V/4x AA Batteries
Door Thickness to Fit| 35-65mm
Data Capacity| Fingerprint : 200
Password : 150
Card : 200
Working Temperature| -10℃-55℃
Working Humidity| 0-95%

1.4.Initialization

Long press the reset button on the back of the front panel for about 3s, input “000#”,the initialization is successful when the buzzer short beep twice.

1.5.Electronic Locking Button

Press the electronic lock button, it prompts “lock” and the door lock has been locked. At this time, you can only pass the administrator’s verification to unlock or press it again, and it prompts that the “unlock” electronic anti- lock function is closed.

2.Installation
2.1 Turn the handle

Notice: Adjust the handle according to the direction you open the door. For Front Panel:

For Back Panel:

1. Loose Four Screws

2. Left Open the Handle Toword the Left; Right Open the Handle Toword the Right.

3.Reinstall the Screw After Adjusting the Direection

For Back Panel:

1.Loose Four Screws

2.Left Open the Handle Toword the Left; Right Open the Handle Toword the Right.

3.Reinstall the Screw After Adjusting the Direection

2.2. Installation Diagram(For 5572)

Step 1 Install Mortise

Step 2 Install Sliding Screw Casing

1. The screw casing place is adjustable from 55mm to 100mm far from the square shaft.
2. Depending on the location of the hole-drilling or the old door hole.

Keep arrow direction (shows in image) always upward.

Step 3 Connect Front and Back Panels

Step 4 Install Back Panel

Step 5 Install the Battery

3.Operation
3.1.Registration

The software (iOS version) can be downloaded from the app store, and the Android version can be downloaded from the application store of Google play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi.

3.2. Connect lock to the phone
  1. please scan the QR code to download the app
  2. You can also search for TTLock in the APP store(Google Play)to download
  3. Register a new account (phone number or email) or login with an existing account.
  4. Touch the lock screen to light, click “+ Add Lock”
  5. The lock nearby will appear on the phone screen, Click “+”
  6. Re-name the lock
  7. The lock added successfully

TTlock users can register the account by mobile phone and Email which currently support 200 countries and regions on the world. The verification code will be sent to user’s mobile phone or email, and the registration will be successful after the verification.

3.3.Add locks

TTLock supports multiple types of lock devices. The lock needs to be added by the app after entering the add mode. Generally, a lock that has not been added, as long as the lock keyboard is touched, it will enter the add mode. The default password is 123456 if not added by the phone

3.4. User Management

3.4.1. Bluetooth management

Make sure there is no problem with Bluetooth communication. After connecting the phone to the door lock as above, Click “ ” to unlock.(the phone is within 5 meters from the door lock)

3.4.2. Setting Passcode

Passcodes are also a way to unlock. After entering the passcode on the locked keyboard, press the unlock button in the lower right corner to unlock. Passcodes are divided into permanent, time-limited, single, clear, cycle, and custom.(You can share the Passcode to other user via WeChat, SMS, Email, Messenger, WhatsApp )

3.4.3. Send e-Key

Click on the “ ” as shown in figure, you can send the eKey to other users of TTlock to authorize the unlock(the receiver must be download the APP and set up an account) → Select e-key format (Timed, permanent, One-time, Recurring) → Enter recipient’s account of TTlock, set the name and effective time of the eKey, Can choose to allow remote unlocking or disallowing, authorized administrator or not authorized, as shown in figure → Send → The recipient’s account has Bluetooth unlock permission

3.4.4.Add card

Supports opening doors through various IC cards. Before an IC card is used to open the door, it needs to be added first. The adding process needs to be perform ed by the app beside the lock.The validity period of the IC can be set, it can be per manent, or it can be limited in time.

3.4.5. Add fingerprint

The premise that a fingerprint can be used to open a door is that it needs to be added first. The adding process needs to be performed by the APP beside the lock. The fingerprint expiration data can be set, it can be permanent, or it can be limited. After setting ,you can modify its validity period.

3.4.6. e-Key management

Click “ ” The manager can delete ekey, reset ekey, send and adjust the ekey, meanwhile he can search the lock record.

3.4.7. Passcode management

Click “ ” . All generated passwords can be viewed and managed in the password management module. This includes a password change, password deletion, password reset, and password unlock record.

3.4.8.Unlock records

Click “ ” you can query your unlock record as shown in figure

3.5. Gateway management(Optional)

The TT lock is directly connected via Bluetooth, that is why it is not attacked by the network. The gateway is a bridge between smart locks and home WIFI networks. Through the gateway, the user can remotely view and calibrate the lock clock, read the unlock record. Meanwhile, it can remotely delete and modify the password.

3.5.1. Add Gateway

Light Status

  1. When the gateway is powered on:
  2. Light flashes alternately in red and blue: Stand-by mode, ready for pairing
  3. Blue light: Working mode
  4. Red light: Network failure

Pair the Gateway with APP

1 Activate the APP

2 Press “ “

3 Select [ Gateway ]

4 Select [ G2 ]

5 Plug in the gateway and power it on, while the light flashes alternately in red and blue

6 Press “ + ” sign

7 Add Gateway

8 Select the network and fill in the password

9 Add complete

Notice: If times out, please power off and try it again.

3.5.2. Manual

After a short period of time, you can see which locks are in their coverage in the app. Once the lock is bound to the gateway, the lock can be managed through the gateway

4.FAQ

1) How to read operation records?

In the Records of the main interface. .

2) Why can’t I unlock it after open the passage mode

You need to perform an unlock verification in any method, than the passage mode will take effect.

3) What is the purpose of Auto Lock

You can set how long to lock after unlocking

4) After installation, touch sensing keyboard, screen no respond

a) In this case, first check that the positive keyboard, screen no respond and negative electrodes of the battery have been installed upside down, whether the battery has enough power
b) Remove the back panel and see if it’s connected.
c) To eliminate the above situation, you need to remove the lock ,check whether the wires of the lock body are squeezed, and the re-wire.

5 Unable to register fingerprint

Check the fingers for dirt or wear, check the fingerprint head on the lock for dirt and oil stains, etc.
Check to see if the fingerprint is working properly(Press to see if there is any responds.

6 What is the reason why the smart lock consumes fast power?

a) Large standby power consumption
b) Short circuit

7 There is no response to pressing the handle on outside the door, and there is unlock normally on inside the door, but the verification is normal, and the motor is normal.

It may be the triangle direction on the clutch was error, please check correction.

8 How many times will the passcode be locked? How long is it locked?

Enter the wrong password more than 5 times in a row, the keyboard is locked for 5 mins, Other ways to can open the door

Guarantee

Customer Name:_____
Customer Calls:  _____
Purchase Date:   _____
Product Name:  _____
Product Model:  _____

Note:

  1. Please keep this card so that you can use it when you need warranty service.
  2. We provide you with a one-year warranty from the date of purchase.
  3. This warranty service is valid for customers in any country in the world.

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