Rheem 616315 Electric Heavy Duty Water Heater Owner’s Manual
- June 17, 2024
- Rheem
Table of Contents
- Rheem 616315 Electric Heavy Duty Water Heater
- Product Information
- Product Usage Instructions
- ELECTRIC WATER HEATER MODELS 613050, 613315, 616315
- HOW TO MAKE A CLAIM UNDER THIS WARRANTY
- SAFETY AND WARNINGS
- RELIEF VALVES
- INSTALLATION NOTES
- ABOUT YOUR WATER HEATER
- MAINTENANCE REQUIREMENTS
- WATER SUPPLIES
- SAVE A SERVICE CALL
- INSTALLATION
- DIMENSIONS AND TECHNICAL DATA
- CONNECTIONS – PLUMBING
Rheem 616315 Electric Heavy Duty Water Heater
Product Information
Specifications
- Model Numbers: 613050, 613315, 616315
- Manufacturer: Rheem Australia Pty Ltd
- Power Source: Electric
- Pressure Type: Mains Pressure
- Manufacture Date: From August 1, 2018
Product Usage Instructions
Installation:
This water heater must be installed by a qualified person. Refer to the
installation instructions provided in the Owner’s Guide. Ensure the water
heater is installed according to local codes and regulations for safety and
efficiency.
Service and Maintenance:
Regular servicing by a qualified technician is recommended to ensure
optimal performance of the water heater. Contact Rheem for service inquiries
or warranty-related issues.
Usage:
To operate the water heater, follow these steps:
- Turn on the power supply to the water heater.
- Set the desired temperature using the control panel or knobs.
- Wait for the water heater to heat up the water to the set temperature.
- Use hot water as needed.
FAQ (Frequently Asked Questions)
-
Q: Who should install the water heater?
A: The water heater must be installed by a qualified person to ensure proper installation and safety compliance. Refer to the installation instructions for more details. -
Q: How often should the water heater be serviced?
A: It is recommended to have the water heater serviced regularly by a qualified technician to maintain its performance. Contact Rheem for service inquiries. -
Q: What should I do if there is a fault with the water heater?
A: If you encounter a fault with the water heater, contact Rheem for assistance. Depending on the warranty terms, Rheem will determine whether repair or replacement is necessary.
RHEEM HEAVY DUTY ELECTRIC MAINS PRESSURE WATER HEATER WARRANTY – AUSTRALIA AND NEW ZEALAND ONLY
ELECTRIC WATER HEATER MODELS 613050, 613315, 616315
THE RHEEM WARRANTY – GENERAL
- This warranty is given in Australia by Rheem Australia Pty Limited ABN 21 098 823 511 of 1 Alan Street, Rydalmere New South Wales, and in New Zealand by Rheem New Zealand Limited of 475 Rosebank Road Avondale Auckland 1026.
- Rheem offer a trained and qualified national service network who will repair or replace components at the address of the water heater subject to the terms of the Rheem warranty. Rheem Service, in addition can provide preventative maintenance and advice on the operation of your water heater. The Rheem Service contact number in Australia is 131031, with Contact Centre personnel available 24 hours, 7 days a week to take your call and if necessary to arrange a service call for during normal working hours Monday to Friday (hours subject to change) or in New Zealand on 0800 657 335.
- For details about this warranty, you can contact us in Australia on 131031 or by email at warrantyenquiry@rheem.com.au (not for service bookings), or in New Zealand on 0800 657 335 or by email at rheem@rheem.co.nz (not for service bookings).
- The terms of this warranty and what is covered by it are set out in sections 2 and 3 and apply to water heaters manufactured from the 1st August 2018.
- If a subsequent version of this warranty is published, the terms of that warranty and what is covered by it will apply to water heaters manufactured after the date specified in the subsequent version.
TERMS OF THE RHEEM WARRANTY AND EXCLUSIONS TO IT
- The decision of whether to repair or replace a faulty component is at Rheem’s sole discretion.
- If you require a call out and we find that the fault is not covered by the Rheem warranty, you are responsible for our standard call out charge. If you wish to have the relevant component repaired or replaced by Rheem, that service will be at your cost.
- Where a failed component or cylinder is replaced under this warranty, the balance of the original warranty period will remain effective. The replacement does not carry a new Rheem warranty.
- Where the water heater is installed outside the boundaries of a metropolitan area as defined by Rheem or further than 25 km from either a regional Rheem branch office or an Accredited Rheem Service Agent’s / Centre’s office, the cost of transport, insurance and travelling between the nearest branch office or Rheem Accredited Service Agent’s / Centre’s office and the installed site shall be the owner’s responsibility.
- Where the water heater is installed in a position that does not allow safe or ready access, the cost of that access, including the cost of additional materials handling and/or safety equipment, shall be the owner’s responsibility. In other words, the cost of dismantling or removing cupboards, doors or walls and the cost of any special equipment to bring the water heater to floor or ground level or to a serviceable position is not covered by this warranty.
- This warranty only applies to the original and genuine Rheem water heater in its original installed location and any genuine Rheem replacement parts.
- The Rheem warranty does not cover faults that are a result of:
- Accidental damage to the water heater or any component (for example: (i) Acts of God such as floods, storms, fires, lightning strikes and the like; and (ii) third party acts or omissions).
- Misuse or abnormal use of the water heater.
- Installation not in accordance with the Owner’s Guide and Installation Instructions or with relevant statutory and local requirements in the State or Territory in which the water heater is installed.
- Connection at any time to a water supply that does not comply with the water supply guidelines as outlined in the Owner’s Guide and Installation Instructions.
- Repairs, attempts to repair or modifications to the water heater by a person other than Rheem Service or a Rheem Accredited Service Agent / Centre.
- Faulty plumbing or faulty power supply.
- Failure to maintain the water heater in accordance with the Owner’s Guide and Installation Instructions.
- Transport damage.
- Fair wear and tear from adverse conditions (for example, corrosion).
- Cosmetic defects.
- Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for damage to furniture, carpet, walls, foundations or any other consequential loss either directly or indirectly due to leakage from the water heater, or due to leakage from fittings and/ or pipe work of metal, plastic or other materials caused by water temperature, workmanship or other modes of failure.
- If the water heater is not sized to supply the hot water demand in accordance with the guidelines in the Rheem water heater literature, any resultant fault will not be covered by the Rheem warranty.
- In New Zealand this warranty excludes to the extent permissible all implied warranties set out in the Sale of Goods Act 1908 (New Zealand) and all guarantees set out in the Consumers Guarantees Act 1993 (New Zealand) to the extent that the goods are acquired for the purpose of resupply in trade consumption in the course of a process of production or manufacture or repairing or treating in trade other goods or fixtures on land.
WHAT IS COVERED BY THE RHEEM WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as follows:
What components are covered| The period from the date of installation
in which the fault must appear in order to be covered| What coverage you
receive
---|---|---
613, 616 series 050, 315 models
All components| Year 1| Repair and/or replacement of the faulty
component, free of charge, including labour.
---|---|---
The cylinder
(if the water heater is installed in a single-family domestic dwelling with a thermostat setting below 76°C)
| Years 2 to 5| Repair and / or replacement of the cylinder, free of charge,
including labour.
** Years 6 to 10| Replacement cylinder, free of charge. Installation and
repair labour costs are the responsibility of the owner.
The cylinder**
(if the water heater is not installed in a single-family domestic dwelling with a thermostat setting below 76°C)
| Years 2 to 5| Replacement cylinder, free of charge. Installation and repair labour costs are the responsibility of the owner.
-
ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
To be entitled to make a claim under this warranty you need to:- Be the owner of the water heater or have consent of the owner to act on their behalf.
- Contact Rheem Service without undue delay after detection of the defect and, in any event, within the applicable warranty period.
-
You are not entitled to make a claim under this warranty if your water heater:
- Does not have its original serial numbers or rating labels.
- Is not installed in Australia or New Zealand.
HOW TO MAKE A CLAIM UNDER THIS WARRANTY
- If you wish to make a claim under this warranty, you need to:
- Contact Rheem on 131031 in Australia or 0800 657 335 in New Zealand and provide owner’s details, address of the water heater, a contact number and date of installation of the water heater or if that’s unavailable, the date of manufacture and serial number (from the rating label on the water heater).
- Rheem will arrange for the water heater to be tested and assessed on-site.
- If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the water heater in accordance with this warranty.
- Any expenses incurred in the making of a claim under this warranty will be borne by you.
THE AUSTRALIAN CONSUMER LAW
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.
THE CONSUMER GUARANTEES ACT 1993 (NEW ZEALAND)
- Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993 (New Zealand). If the goods fail to comply with the applicable guarantees set out under the Consumer Guarantees Act 1993 (New Zealand) being the guarantee as to acceptable quality, the guarantee as to correspondence with description or the guarantee as to repair and parts, or if the goods fail to comply with any express guarantee given by Rheem, then you are entitled to a replacement or refund and for compensation for any other reasonably foreseeable loss or damage.
- The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Consumer Guarantees Act 1993 (New Zealand).
It is important you read the following Safety and Warnings, and Relief Valves information.
SAFETY AND WARNINGS
-
The water heater will operate until a water temperature of 60°C to 82°C is reached, depending upon the setting of the thermostats.
-
These temperatures are sufficiently hot to cause severe scalding. Water at these temperatures may have been plumbed to fixtures where water hotter than 50°C is allowed, such as a kitchen, laundry and other areas requiring sanitising temperatures.
Refer to:- “How Hot Should the Water Be?” on page 10, and
- “Hotter Water Increases the Risk of Scald Injury” on page 10, and
- “Temperature Adjustment” on page 11.
- This water heater is only intended to be operated by persons who have the experience or the knowledge and the capabilities to do so.
- This water heater is not intended to be operated by persons with reduced physical, sensory or mental capabilities i.e. the infirm, or by children. Children should be supervised to ensure they do not interfere with or play with or at the water heater.
-
If the electrical conduit to the water heater is damaged, it must be replaced by a qualified person in order to avoid a hazard. Phone Rheem Service or their nearest Accredited Service Agent / Centre to arrange for an inspection.
-
This water heater uses 220 V – 240 V a.c. power for the electrically operated components. The removal of the front cover will expose 220 V – 240 V a.c. wiring. It must only be removed by a qualified person. Do not operate the water heater with the cover removed.
-
This water heater is supplied with thermostats, over-temperature cut-outs and a combination temperature pressure relief valve. These devices must not be tampered with or removed. The water heater must not be operated unless each of these devices is fitted and is in working order.
-
The Rheem warranty may not cover faults if relief valves or other safety devices are tampered with or if the installation is not in accordance with these instructions.
-
DANGER : The operation of the over-temperature cut-out on a thermostat indicates a possibly dangerous situation. If the over-temperature cut-out operates, it must not be reset, and the water heater must be serviced by a qualified person.
-
The lever on the temperature pressure relief valve and expansion control valve (if fitted) requires to be operated every six (6) months to clear any deposits and to ensure the valve and its drain line are not blocked.
Refer to:- “Relief Valves” on page 8, and
- “Minor Maintenance Every Six Months” on page 13.
- For continued safety of this water heater, it must be installed, operated and maintained in accordance with the Owner’s Guide and Installation Instructions.
- Servicing of a water heater must only be carried out by qualified personnel. Phone Rheem Service or their nearest Accredited Service Agent / Centre.
- Only a person qualified to install or service a water heater can drain the water heater if this is required.
- Do not modify this water heater.
RELIEF VALVES
Temperature Pressure Relief Valve
This water heater incorporates a temperature pressure relief valve located
near the top of the water heater. This valve is essential for the water
heater’s safe operation.
It is possible for the valve to discharge a quantity of water through the
drain line during each heating period. This quantity should be equal to
approximately 1/50 of the hot water used, as water expands by this volume when
heated.
Expansion Control Valve
In many areas, including South Australia, Western Australia, New Zealand, and
scaling water areas, it is mandatory an expansion control valve is fitted to
the cold water line to the water heater.
The expansion control valve will discharge the quantity of water from its
drain line during the heating period instead of the temperature pressure
relief valve as it has a lower pressure rating.
Valve Operation
Continuous leakage of water from either valve and its drain line may indicate
a problem with the water heater. Refer to “Temperature Pressure Relief Valve
or Expansion Control Valve Running” on page 18.
Warning: Never block the outlet of either valve or their drain lines for
any reason. A relief valve drain must be left open to atmosphere and be
installed in a continuously downward direction.
In locations where water pipes are prone to freezing, the relief valve drain
line must be insulated and not exceed 300 mm in length before discharging into
a tundish through an air gap.
Operate the easing lever on the temperature pressure relief valve and
expansion control valve once every six (6) months to clear any deposits and
ensure the valve and its drain line are not blocked. It is very important the
lever is raised and lowered gently. Refer to “Minor Maintenance Every Six
Months” on page 13.
Warning: Water discharged from the temperature pressure relief valve drain
line will be hot. Exercise care to avoid any splashing of water by standing
clear of the drain line’s point of discharge when operating either valve’s
easing lever.
DANGER: Failure to operate the easing lever on the relief valve once
every six (6) months may result in the water heater cylinder failing, or under
certain circumstances, exploding.
If water does not flow freely from the drain line when the lever is lifted,
then the water heater must be checked. Phone Rheem Service or their nearest
Accredited Service Agent / Centre to arrange for an inspection.
The temperature pressure relief valve should be replaced at intervals not
exceeding five (5) years and the expansion control valve should be checked for
performance or replaced at intervals not exceeding five (5) years. The
checking of the valves performance or replacement should occur more frequently
in areas where there is a high incidence of water deposits. Refer to “Water
Supplies” on page 14.
INSTALLATION NOTES
This water heater must be installed:
- by a qualified person,
- in accordance with the installation instructions,
- in compliance with the Plumbing Code of Australia (PCA) and Plumbing Standard AS/NZS 3500.4,
- This water heater is suitable for either indoor or outdoor installation.
- This water heater is intended to be permanently connected to the water mains and not connected by a hose-set. A braided flexible hose or semi-flexible connector may be used for connection to the water heater, where permitted by AS/NZS 3500.4.
- in compliance with the Australian / New Zealand Wiring Rules AS/NZS 3000,
- An isolation switch must be installed at the switchboard in the electrical circuit to the water heater in accordance with the Wiring Rules, so the water heater can be switched off. Refer to “Connections –Electrical” on page 28.
- The power supply wires are to be directly connected to the terminal block and earth tab connection, with no excess wire loops inside the front cover. The temperature rating of the power supply wires insulation must suit this application, or the wiring protected by insulating sleeving with an appropriate temperature rating if it can make contact with the internal storage cylinder. The temperature of the internal storage cylinder can reach 82°C under normal operation.
- in compliance with all local codes and regulatory authority requirements.
- in New Zealand also conforming to Clauses G12 and H1 of the New Zealand Building Code.
Installation and commissioning requirements and details for the installing plumber and licensed electrical worker are contained on pages 19 to 34.
Mains pressure water supply
The water heater is designed to operate at mains pressure by connecting
directly to the mains water supply.
The water heater is supplied with a temperature pressure relief valve with a
pressure rating of 1000 kPa. If an expansion control valve has been installed
on the cold water line to the water heater, this should have a pressure rating
of 850 kPa.
The maximum mains water supply pressure for the water heater is 800 kPa if an
expansion control valve is not installed, or 680 kPa if an expansion control
valve is installed. If the mains supply pressure in your area exceeds these
values, a pressure limiting valve must be installed.
The supply pressure should be greater than 350 kPa for true mains pressure
operation to be achieved.
ABOUT YOUR WATER HEATER
WATER HEATER APPLICATION
This water heater is designed for the purpose of heating potable water. Its
use in an application other than this may shorten its life.
MODEL TYPE
The Rheem® Heavy Duty Electric water heater model you have chosen can be
installed indoor or outdoor and is either a 50 litre or 315 litre model. The
50 litre has three heating units and the 315 litre has either three or six
heating units.
Water is stored in a vitreous enamel lined steel cylinder and heated by either
3 or 6 electric immersion heating units. The temperature is controlled by
thermostats. Automatic safety controls are fitted to the water heater to
provide safe and efficient operation.
HOW HOT SHOULD THE WATER BE?
The water heater has a minimum temperature setting of 60°C and a maximum
recommended thermostat setting of 75°C – 613050, 77°C – 613315, 82°C – 616315.
Refer to “Temperature Adjustment” on page 11.
The water heater can provide hot water at sanitising temperatures.
To meet the requirements of the National Plumbing Standard the temperature of
the stored water must not be below 60°C.
If this water heater is installed as an in-series booster water heater as part
of a solar water heating system, to maximise solar contribution it is
recommended the thermostats are set at 60°C, unless sanitising temperatures
are required.
Note: Australian Standard AS 3498 and New Zealand Building Code Clause G12
require that a water heater provides the means to inhibit the growth of
Legionella bacteria in potable water. This water heater can satisfy these AS
3498 and Clause G12 requirements provided it is energised and the thermostat
setting is 60°C or higher, including when it is used as an in-series booster
water heater for a solar water heater.
HOTTER WATER INCREASES THE RISK OF SCALD INJURY
Warning: This water heater can deliver hot water at a temperature up to
82°C depending upon its thermostat setting. This temperature is sufficiently
hot to cause severe scalding. Water at this temperature may have been plumbed
to fixtures where water hotter than 50°C is allowed, such as a kitchen,
laundry and other areas requiring sanitising temperatures.
Check the water temperature before use, such as when entering a shower or
filling a bath or basin, to ensure it is suitable for the application and will
not cause scald injury.
We recommend and it may be required by regulations that an approved
temperature limiting device be fitted into the hot water pipe work to
bathrooms, ensuites, public amenities or other ablution areas when this water
heater is installed. This will keep the water temperature below the maximum
permitted by the Plumbing Code of Australia and New Zealand Building Code
Clause G12 to these areas. The risk of scald injury will be reduced and still
allow hotter water to the kitchen, laundry and other areas requiring
sanitising temperatures.
-
THERMOSTATS
The thermostats automatically control the electricity supply to the heating units so a constant temperature is maintained. The thermostats and their protective over temperature cut out are mounted inside the front cover of the water heater. There is no need to switch the water heater off when it is not in use. The thermostats are fully automatic and power is only used when heating is required. -
TEMPERATURE ADJUSTMENT
The water heater features tradesperson adjustable thermostats. They require a licensed electrical worker to make any temperature adjustments. We advise the thermostats are adjusted to the lowest temperature setting that meets your needs, especially if there are young children or elderly people in the premises. Refer to “Hotter Water Increases the Risk of Scald Injury” on page
- PRECAUTIONS
Under certain installation conditions where damage to property can occur in the event of the water heater leaking AS/NZS 3500.4 requires the water heater be installed in a safe tray. Construction, installation and draining of a safe tray must comply with AS/NZS 3500.4 and all local codes and regulatory authority requirements. In New Zealand the safe tray must also meet the requirements of Clause G12 of the New Zealand Building Code. AS/NZS 3500.4 and the NZBC also have particular requirements when a safe tray must be installed. Alternatively, where additional leak protection is required for installations not defined by AS/NZS 3500.4, a suitable bund may be constructed to surround the water heater in lieu of using a safe tray.
The water heater must be maintained in accordance with the Owner’s Guide and Installation Instructions. Refer to “Maintenance Requirements” on page 13 and to “Anode Inspection and Replacement” on page 15.
If this water heater is to be used where an uninterrupted hot water supply is necessary for your application or business you should ensure that you have back-up redundancy within the hot water system design. This should ensure the continuity of hot water supply in the event that this water heater were to become inoperable for any reason. We recommend you seek advice from your plumber or specifier about your needs and building back-up redundancy into your hot water supply system.
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater:
- Switch off the electrical supply at the water heater isolating switch(s) on the switchboard or at the isolating switch(s) at the water heater(s) (if installed).
- Close the cold water isolation valve on the cold water line to the water heater(s) to shut down the entire system, or;
- Close the isolation valves on the cold and hot water branches to shut down an individual water heater in a bank.
TO TURN ON THE WATER HEATER
- Open the isolation valves fully on the cold and hot water branches to the water heater(s) installed in a bank.
- Open the cold water isolation valve on the cold water line to the water heater(s). Air will be forced out of the taps.
- Switch on the electrical supply at the water heater isolating switch(s) on the switchboard and at the isolating switch(s) at the water heater(s) (if installed).
VICTORIAN CUSTOMERS
Notice to Victorian Customers from the Victorian Building Authority. This
water heater must be installed by a licensed person as required by the
Victorian Building Act 1993.
Only a licensed person will give you a Compliance Certificate, showing that
the work complies with all the relevant Standards. Only a licensed person will
have insurance protecting their workmanship for 6 years. Make sure you use a
licensed person to install this water heater and ask for your Compliance
Certificate.
DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some
water chemistries may have detrimental effects on the water heater, its
components and fittings. Refer to “Water Supplies” on page 14.
If you are in a known harsh water area or you are not sure of your water
chemistry, have your water checked against the conditions described on pages
14 to 16.
HOW LONG WILL THE WATER HEATER LAST?
The water heater is supported by a manufacturer’s warranty (refer to page 4).
There are a number of factors that will affect the length of service the water
heater will provide. These include but are not limited to the water chemistry,
the water pressure, the water temperature (inlet and outlet) and the water
usage pattern. Refer to “Precautions” on page 11.
MAINTENANCE REQUIREMENTS
MINOR MAINTENANCE EVERY SIX MONTHS
It is recommended minor maintenance be performed every six (6) months. Minor
maintenance can be performed by a responsible officer.
The minor maintenance includes:
-
Operate the easing lever on the temperature pressure relief valve. It is very important the lever is raised and lowered gently. Refer to “Relief Valves” on page 8.
Warning : Water discharged from the temperature pressure relief valve drain line will be hot. Exercise care to avoid any splashing of water by standing clear of the drain line’s point of discharge when operating the valve’s easing lever. -
Operate the easing lever on the expansion control valve (if fitted). It is very important the lever is raised and lowered gently. Refer to “Relief Valves” on page 8.
-
Check the drain line from the safe tray (if one is installed) is not blocked.
MAJOR SERVICE EVERY FIVE YEARS
It is recommended a major service be conducted on the water heater every five
(5) years.
Warning : Servicing of a water heater must only be carried out by qualified personnel. Phone Rheem Service or their nearest Accredited Service Agent / Centre.
Note : The major service and routine replacement of any components, such as the anode and relief valve(s), are not included in the Rheem warranty. A charge will be made for this work. Only genuine replacement parts should be used on this water heater.
The major service includes the following actions:
- Replace the temperature pressure relief valve.
- Inspect and flush the expansion control valve (if fitted). If required, replace the valve.
- Inspect and if required, replace the anode.
- If the anode is not replaced, it should be replaced within three (3) years of this service (refer to “Anode Inspection and Replacement” on page 15).
- Check the electric heating units for excessive calcium build-up or corrosion and replace if necessary.
- Drain and flush the water heater if required.
- In commercial applications where large volumes of hot water are used, sediment may build-up on the bottom of the cylinder. In extreme cases, particularly in areas of high water sediment, draining and flushing out may be necessary.
- Visually check the unit for any potential problems.
- Inspect all connections.
- Check the drain line from the safe tray (if one is installed) is not blocked.
Note: The water heater may need to be drained during this service. After the completion of the service, the water heater will take some time to reheat the water. Depending upon the power supply connection, hot water may not be available until the next day.
WATER SUPPLIES
This water heater must be installed in accordance with this advice to be
covered by the Rheem warranty.
This water heater is manufactured to suit the water conditions of most public
reticulated water supplies. However, there are some known water chemistries
which can have detrimental effects on the water heater and its operation and /
or life expectancy. If you are unsure of your water chemistry, you may be able
to obtain information from your local water supply authority. This water
heater should only be connected to a water supply which complies with these
guidelines for the Rheem warranty to apply.
CHANGE OF WATER SUPPLY
The changing or alternating from one water supply to another can have a
detrimental effect on the operation and / or life expectation of a water
heater cylinder, a temperature pressure relief valve and a heating unit.
Where there is a changeover from one water supply to another, e.g. a rainwater
tank supply, bore water supply, desalinated water supply, public reticulated
water supply or water brought in from another supply, then water chemistry
information should be sought from the supplier or it should be tested to
ensure the water supply meets the requirements given in these guidelines for
the Rheem warranty to apply.
ANODE
The vitreous enamel lined cylinder of the water heater is only covered by the
Rheem warranty when the total dissolved solids (TDS) content in the water is
less than 2500 mg/L and when the correct colour coded anode is used. If an
incorrect colour coded anode is used in the water heater, any resultant faults
will not be covered by the Rheem warranty. In addition, the use of an
incorrect colour coded anode may shorten the life of the water heater
cylinder.
The correct colour coded anode must be selected and fitted to the water heater
in accordance with the following advice and the Anode Selection chart on page
14 for the Rheem warranty to apply to the water heater cylinder.
The changing of anodes must be carried out by a qualified person.
Note: Some water analysis reports may state the conductivity of the water rather than the level of total dissolved solids. Conductivity, measured in micro siemens per centimeter (µS / cm), is directly proportional to the TDS content of the water. TDS, in mg / L, is approximately 70% of the conductivity in µS / cm.
ANODE INSPECTION AND REPLACEMENT
The anode installed in your water heater will slowly dissipate whilst
protecting the cylinder. The life of the cylinder may be extended by replacing
the anode.
For water supplies which are either softened or desalinated, or where the
water supply may alternate between a water tank and a reticulated public
supply or another supply, or where there is a variable supply (e.g. from a
bore or public reticulated supply from various water sources), the anode must
be inspected (and replaced if there is any sign of depletion) within five (5)
years of its installation.
For all water supplies, if the anode is not replaced during a major service
(refer to “Major Service Every Five Years” on page 13) then the maximum time
after installation when the anode should be replaced for this electric water
heater is eight (8) years.
CAUTION
If the water supply has a TDS greater than 150 mg/L and a green anode has not
been changed to a black anode, or if the TDS is greater than 600 mg/L and the
anode has not been changed to a blue anode, there is the possibility the anode
may become overactive and hydrogen gas could accumulate in the top of the
water heater during long periods of no use.
If, under these conditions, the water heater has not been used for two or more
weeks the following procedure should be carried out before using any
electrical appliances (automatic washing machines and dishwashers) which are
connected to the hot water supply.
The hydrogen, which is highly flammable, should be vented safely by opening a
hot tap and allowing the water to flow. There should be no smoking or naked
flame near the tap whilst it is turned on. Any hydrogen gas will be
dissipated. This is indicated by an unusual spurting of the water from the
tap. Once the water runs freely, any hydrogen in the system will have been
released.
SATURATION INDEX
- The saturation index is used as a measure of the water’s corrosive or scaling properties. The saturation index figures stated are calculated using a water temperature of 80°C.
- In a corrosive water supply, the water can attack copper parts and cause them to fail.
- Where the saturation index is less than –1.0, the water is very corrosive and the Rheem warranty does not apply to a copper sheathed heating unit. A corrosion resistant heating unit must be used for the Rheem warranty to apply to the heating unit. This water heater is factory fitted with incoloy corrosion resistant heating units.
- In a scaling water supply calcium carbonate is deposited out of the water onto any hot metallic surface.
- Where the saturation index exceeds +0.40, the water is very scaling. An expansion control valve must be fitted on the cold water line after the non-return valve to protect and for the Rheem warranty to apply to the temperature pressure relief valve and water heater cylinder.
- Where the saturation index exceeds +0.80, the Rheem warranty does not apply to a standard watts density heating unit. A low watts density heating unit must be used for the Rheem warranty to apply to the heating unit.
- Water which is scaling may be treated with a water softening device to reduce the saturation index of the water.
- Contact Rheem Service or their nearest Accredited Service Agent / Centre if a replacement heating unit is required.
- Refer to the Saturation Index chart on page 16.
- Refer to the cold water connection detail on page 25 for the position of the expansion control valve.
SUMMARY OF WATER CHEMISTRY ADVICE AFFECTING WARRANTY
The water heater and its components are not suitable for certain water
chemistries. Those chemistries are listed below. If the water heater is
connected at any time to a water supply with the following water chemistry,
the Rheem warranty will not cover any resultant faults on the components
listed below:
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for attending to any condition or fault that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
-
Is the electricity switched on?
Inspect the isolating switch marked “HOT WATER” or “WATER HEATER” at the switchboard and the isolating switch (if one is installed) near the water heater and ensure they are turned on.
Note : Check the electricity supply to which the water heater is connected. If on a time controlled electricity supply, remember heating hours are restricted. Check the fuse or circuit breaker marked “HOT WATER” or “WATER HEATER” at the switchboard. -
Are you using more hot water than you think?
Are outlets (especially the showers) using more hot water than you think? Very often it is not realised the amount of hot water used, particularly when showering.
Carefully review the hot water usage. Have your plumber fit a flow control valve to each shower outlet to reduce water usage. -
Relief valve running
Is the relief valve discharging too much water?
Refer to “Temperature Pressure Relief Valve or Expansion Control Valve Running” on page 18. -
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to have a licensed electrical worker adjust the thermostats upwards to gain additional hot water capacity.
Warning: Hotter water increases the risk of scald injury. -
Water heater size
Do you have the correct size water heater for your requirements?
The sizing guide in the Rheem sales literature and on the Rheem website (www.rheem.com.au) suggests average sizes that may be needed.
TEMPERATURE PRESSURE RELIEF VALVE OR EXPANSION CONTROL VALVE RUNNING
-
Normal Operation
It is normal and desirable the temperature pressure relief valve or expansion control valve (if fitted) allows a quantity of water to escape during the heating cycle. This quantity should be equal to approximately 1/50 of the hot water used, as water expands by this volume when heated. However, if it discharges more than a bucket full of water in 24 hours, there may be another problem.
The expansion control valve (if fitted) will discharge water instead of the temperature pressure relief valve as it has a lower pressure rating. A benefit is that energy is conserved as the discharged water is cooler. This valve is installed in the cold water line to the water heater (refer to the cold water connection diagram on page 25). -
Continuous dribble
Try gently raising the easing lever on the relief valve for a few seconds (refer to “Relief Valves” on page 8). This may dislodge a small particle of foreign matter and clear the fault. Release the lever gently. -
Steady flows for long period (often at night)
This may indicate the mains water pressure sometimes rises above the designed pressure of the water heater. Ask your installing plumber to fit a pressure limiting valve.
Warning : Never replace the relief valve with one of a higher pressure rating.
Heavy flows of hot water from the temperature pressure relief valve until water heater is cold -then stops until water reheats
The water heater must be switched off at the switchboard. Phone Rheem Service or their nearest Accredited Service Agent / Centre to arrange for inspection.
HIGHER THAN EXPECTED ELECTRICITY BILLS
Should you at any time, feel your electricity bill is higher than expected, we
suggest you check the following points:
-
Is the relief valve running excessively?
Refer to “Temperature Pressure Relief Valve or Expansion Control Valve Running” on page 18. -
Are outlets (especially the showers) using more hot water than you think?
Refer to “Not Enough Hot Water” on page 17. -
Is there a leaking hot water pipe, dripping hot water tap, etc?
Even a small leak will waste a surprising quantity of hot water and electricity. Replace faulty tap washers, and have your plumber rectify any leaking pipe work. -
Has there been an increase in hot water usage?
An increase in hot water usage will result in an increase in water heater operation. -
Has your water heating tariff rate been increased by your electricity retailer since your previous bill?
-
The electricity tariff to which your water heater is connected will determine the overall operating cost of the system.
It is important you are aware of this tariff, i.e. continuous or time controlled supply.
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE, PHONE RHEEM SERVICE OR THEIR NEAREST ACCREDITED SERVICE AGENT / CENTRE.
INSTALLATION
THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING
INSTALLATION STANDARDS
The water heater must be installed:
- by a qualified person, and
- in accordance with the installation instructions, and
- in compliance with the Plumbing Code of Australia (PCA), Standards AS/NZS 3500.4 and AS/NZS 3000, and all local codes and regulatory authority requirements.
- in New Zealand also conforming to Clauses G12 and H1 of the New Zealand Building Code.
Warning: This water heater may deliver water at high temperature. Refer
to the Plumbing Code of Australia, local requirements and these installation
instructions to determine if additional delivery temperature control is
required. Refer to “Hot Water Delivery” on page 21.
All packaging materials must be removed from the water heater prior to its
installation. This includes the removal of the cardboard base of the carton
from the underside of the water heater.
WATER HEATER APPLICATION
This water heater is designed for the purpose of heating potable water. Its
use in an application other than this may shorten its life.
If this water heater is to be used where an uninterrupted hot water supply is
necessary for the application or business, then there should be back-up
redundancy within the hot water system design. This should ensure the
continuity of hot water supply in the event that this water heater was to
become inoperable for any reason. We recommend you provide advice to the
system owner about their needs and building back-up redundancy into the hot
water supply system.
Note : Australian Standard AS 3498 and New Zealand Building Code Clause G12 require that a water heater provides the means to inhibit the growth of Legionella bacteria in potable water. This water heater can satisfy these AS 3498 and Clause G12 requirements provided it is energised and the thermostat setting is 60°C or higher, including when it is used as an in-series booster water heater for a solar water heater.
WATER HEATER LOCATION
This water heater is suitable for either outdoor or indoor installation.
Whether located outdoor or indoor, the water heater should be installed either
close to the most frequently used outlets or with a circulated flow and return
system and its position chosen with safety and service in mind.
Clearance must be allowed for servicing of the water heater. The water heater
must be accessible without the use of a ladder or scaffold. Make sure the
temperature pressure relief valve lever is accessible and the front cover,
thermostats and heating units can be removed for service. You must be able to
read the information on the rating plate. If possible leave headroom of one
water heater height so the anode can be inspected or replaced. Remember you
may have to take the entire water heater out later for servicing.
The water heater is to be installed at ground or floor level and must stand
vertically upright on a stable base as acceptable to local authorities. The
base of the water heater is made of corrosion resistant material, and it may
be placed directly in contact with the supporting surface. It is not necessary
to allow for free air circulation under the base of the water heater.
Note: The water heater should not be placed in direct contact with a concrete surface that is less than two months old and not fully cured as this may attack the metal coating of the water heater base. A moisture barrier should be used between the two surfaces in this instance. The barrier should extend at least 100 mm from the water heater and may be trimmed after two months.
Alternatively, an 050 model may be hung on a wall capable of taking the weight
of the filled water heater. A bracket kit is available from Rheem. Refer to
the instructions supplied with the kit.
The water heater must not be installed in an area with a corrosive atmosphere
where chemicals are stored or where aerosol propellants are released, as
exposure to the corrosive atmosphere may attack the materials used in the
water heater.
Remember all local authorities have regulations about putting water heaters
into roof spaces.
For a single water heater installation, follow the diagram on page 24. For
multiple water heater installations, follow the instructions on pages 30 to
33.
SAFE TRAY
Under certain installation conditions where damage to property can occur in
the event of the water heater leaking AS/NZS 3500.4 requires the water heater
be installed in a safe tray. Construction, installation and draining of a safe
tray must comply with AS/NZS 3500.4 and all local codes and regulatory
authority requirements. In New Zealand the safe tray must also meet the
requirements of Clause G12 of the New Zealand Building Code. AS/NZS 3500.4 and
the NZBC also have particular requirements when a safe tray must be installed.
Alternatively, where additional leak protection is required for installations
not defined by AS/NZS 3500.4, a suitable bund may be constructed to surround
the water heater in lieu of using a safe tray.
MAINS WATER SUPPLY
Where the mains water supply pressure exceeds that shown in the table below,
an approved pressure limiting valve is required and should be fitted as shown
in the cold water connection diagram on page 25.
TANK WATER SUPPLY
If the water heater is supplied with water from a tank supply and a pressure
pump system is not installed, then the bottom of the supply tank must be at
least 1 m above the highest point of the hot water plumbing system, including
the water heater. Care must be taken to avoid air locks. The cold water line
to the water heater should be adequately sized and fitted with a full flow
gate valve or ball valve.
BOOSTER WATER HEATER INSTALLATION
It can be advantageous to plumb the Heavy Duty electric water heater as a
booster water heater in some cases. In this type of installation, the water
heater is plumbed into a hot water circuit, with hot water being supplied to
the inlet of the water heater. The hot water is then boosted to a higher
temperature. This may be necessary to achieve a particular temperature when
required for certain applications. Isolation valves are required on the inlet
line to and the outlet line from the water heater. Refer to “Safe Tray” on
page 20.
SADDLING PIPE WORK
To prevent damage to the cylinder when attaching pipe clips or saddles to the
water heater jacket, we recommend the use of self-drilling screws with a
maximum length of 13 mm. Should pre-drilling be required, extreme caution must
be observed when penetrating the jacket of the water heater.
Note: If the cylinder is damaged as a result of attaching pipe clips or
saddles to the jacket, any resultant faults will not be covered by the Rheem
warranty.
ANODE
The vitreous enamel lined cylinder of the water heater is only covered by the
Rheem warranty when the total dissolved solids (TDS) content in the water is
less than 2500 mg/L and when the correct colour coded anode is used. If an
incorrect colour coded anode is used in the water heater, any resultant faults
will not be covered by the Rheem warranty. In addition, the use of an
incorrect colour coded anode may shorten the life of the water heater
cylinder.
The correct colour coded anode for the water supply being used must be
selected and fitted to the water heater for the Rheem warranty to apply to the
water heater cylinder (refer to “Water Supplies” on page 14 and the Anode
Selection table on page 14). The black anode is typically fitted as standard.
If an incorrect anode is used, there is also the possibility the anode may
become overactive and hydrogen gas could accumulate in the top of the water
heater during long periods of no use. In areas where this is likely to occur,
the installer should instruct the householder on how to dissipate the gas
safely (refer to “Caution” on page 15).
REDUCING HEAT LOSSES
The cold water line to and the hot water line from the water heater must be
insulated in accordance with the requirements of AS/NZS 3500.4. The insulation
must be weatherproof and UV resistant if exposed.
Keep temperature settings down. Lower temperatures reduce heat losses and
prolong cylinder life. Do not set the controlling thermostats above 70°C
unless it is necessary.
HOT WATER DELIVERY
Warning: This water heater can deliver hot water at a temperature up to
82°C depending upon its thermostat setting. This temperature is sufficiently
hot to cause severe scalding. Water at this temperature may be plumbed to
fixtures where water hotter than 50°C is allowed, such as a kitchen, laundry
and other areas requiring sanitising temperatures.
The installing plumber may have a legal obligation to ensure the installation
of this water heater meets the water temperature delivery requirements of the
Plumbing Code of Australia and New Zealand Building Code Clause G12 so that
heated water delivered to fixtures and appliances used primarily for personal
hygiene is at a temperature which is unlikely to scald.
It is necessary and we recommend that a temperature limiting device be fitted
between the water heater and the fixtures and appliances used primarily for
personal hygiene such as in a bathroom, ensuite, public amenities or other
ablution areas, to reduce the risk of scalding.
Where a temperature limiting device is installed adjacent to the water heater,
the cold water line to the temperature limiting device can be branched off the
cold water line either before or after the isolation valve, pressure limiting
and non-return valve to the water heater. If an expansion control valve is
required, it must always be installed after the non-return valve and be the
last valve prior to the water heater.
If a pressure limiting valve is installed on the cold water line to the water
heater and the cold water line to a temperature limiting device branches off
before this valve or from another cold water line in the premises, then a
pressure limiting valve of an equal pressure setting may be required prior to
the temperature limiting device.
CIRCULATED HOT WATER FLOW AND RETURN SYSTEM
A Rheem 613 or 616 series water heater can be installed as part of a
circulated hot water flow and return system in a building.
Temperature Settings
- The thermostat setting of the water heater must be set to at least 60°C – AU or 65°C – NZ.
- In New Zealand an approved UV sterilisation or chlorine disinfection system may be used instead of setting the thermostat to 65°C.
- If the return water temperature decreases by more than 5°C due to heat loss from the hot water ring main, the thermostat setting of the water heater must be set to above 60°C – AU or 65°C – NZ.
Refer to the Circulated Hot Water Flow and Return System – Continuous Electric Water Heater diagram on page 22.
Temperature Limiting Device
A temperature limiting device cannot be installed in circulated hot water flow
and return pipe work unless it is specifically designed to do so, such as the
Rheem Guardian warm water system.
The tempered water from a temperature limiting device cannot be circulated.
Where a circulated hot water flow and return system is required in a building,
a temperature limiting device can only be installed on a dead leg, branching
off the circulated hot water flow and return pipe.
If circulated tempered water were to be returned back to the water heater,
depending on the location of the return line connection on the water supply
line to the water heater, then either:
- water will be supplied to the cold water inlet of the temperature limiting device at a temperature exceeding the maximum recommended water supply temperature, or
- when the hot taps are closed no water will be supplied to the cold water inlet of the temperature limiting device whilst hot water will continue to be supplied to the hot water inlet of the temperature limiting device.
These conditions may result in either water at a temperature exceeding the requirements of AS/NZS 3500.4 being delivered to the hot water outlets in the ablution areas, or the device closing completely and not delivering water at all, or the device failing. Under either condition, the operation and performance of the device cannot be guaranteed.
DIMENSIONS AND TECHNICAL DATA
Technical data is subject to change.
TYPICAL INSTALLATION – OUTDOOR LOCATION
TYPICAL INSTALLATION – INDOOR LOCATION
CONNECTIONS – PLUMBING
All plumbing work must be carried out by a qualified person and in accordance with the Standard AS/NZS 3500.4 and all local codes and regulatory authority requirements. In New Zealand the installation must also conform to Clauses G12 and H1 of the New Zealand Building Code.
CONNECTION SIZES
- Hot water connection: Rp 1 1/4
- Cold water connection: Rp 1 1/4
- Relief valve connection: Rp 3/4
WATER INLET AND OUTLET
All pipe work must be cleared of foreign matter before connection and purged
before attempting to operate the water heater. All olive compression fittings
must use brass or copper olives. Use an approved thread sealant such as Teflon
tape on all sealing threads.
An isolation valve and non-return valve must be installed on the cold water
line to the water heater. An acceptable arrangement is shown in the diagram or
on page 32 for multiple installations. Refer also to “Hot Water Delivery” on
page 21.
A disconnection union must always be provided at the cold water inlet and hot
water outlet on the water heater to allow for disconnection of the water
heater.
This water heater has either a plastic dip tube or fitting liner in the inlet
and outlet fittings (see diagram). These must be in place for the water heater
to function properly. Do not remove or damage them by using heat nearby. They
will be pushed into the correct position as the fitting is screwed in.
This water heater is intended to be permanently connected to the water mains
and not connected by a hose-set. A braided flexible hose or semi-flexible
connector may be used for connection to the water heater, where permitted by
AS/NZS 3500.4.
PIPE SIZES
The pipe sizing for hot water supply systems should be carried out by persons
competent to do so, choosing the most suitable pipe size for each individual
application. Reference to the technical specifications of the water heater and
local regulatory authority requirements must be made.
TEMPERATURE PRESSURE RELIEF VALVE
The temperature pressure relief valve is shipped either under the top flap of
the water heater carton or behind the front cover or in a plastic bag attached
to the water heater. The temperature pressure relief valve must be fitted
before the water heater is operated. Before fitting the relief valve, make
sure the probe has not been bent.
To fit the relief valve:
- Seal the thread with an approved thread sealant such as Teflon tape – never hemp. Make sure tape does not hang over the end of the thread.
- Hand tighten the valve into the opening marked “Relief Valve” (refer to the installation diagram on page 24).
- Using a spanner engaged on the valve’s spanner flats and applying medium pressure to tighten, turn the relief valve an additional ½ to 1 ½ turns to secure and make the joint water tight, leaving the valve drain pointing downwards.
Warning: Do not use a pipe wrench or poor fitting tool on the valve body nor over tighten the valve, as this could damage the valve and prevent safe operation.
- Operate the easing lever on the valve to check the smooth operation of the valve plunger. It is very important the lever is raised and lowered gently. The lever should move smoothly and without undue force.
- If the lever cannot be moved or is jerky in its movement, then the valve has been damaged and must be replaced.
- A copper drain line must be fitted to the temperature pressure relief valve (refer to “Relief Valve Drain” on page 27).
- The valve must be insulated with closed cell polymer insulation or similar (minimum thickness 9 mm) and the insulation installed so as not to impede the operation of the valve.
- The insulation must be weatherproof and UV resistant if exposed.
EXPANSION CONTROL VALVE
Local regulations may make it mandatory to install an expansion control valve
(ECV) in the cold water line to the water heater. In other areas, an ECV is
required if the saturation index is greater than +0.4 (refer to “Water
Supplies” on page 14).
The expansion control valve must always be installed after the non-return
valve and be the last valve installed prior to the water heater (refer to
diagram on page 25). A copper drain line must be fitted to the expansion
control valve (refer to “Relief Valve Drain” on page 27).
The valve, if installed within 500 mm of the water heater, must be insulated
with closed cell polymer insulation or similar (minimum thickness 9 mm) and
the insulation installed so as not to impede the operation of the valve. The
insulation must be weatherproof and UV resistant if exposed.
RELIEF VALVE DRAIN
DN20 copper drain lines must be fitted to the temperature pressure relief
valve and expansion control valve (if one is installed) to carry the discharge
clear of the water heater. Connect the drain lines to the valves using
disconnection unions. The drain line from the valve to the point of discharge
should be as short as possible, have a continuous fall all the way from the
water heater to the discharge outlet and have no tap, valves or other
restrictions in the pipe work. A drain line from a relief valve must comply
with the requirements of AS/NZS 3500.4.
A drain line must be no longer than 9 metres with no more than three bends
greater than 45° before discharging at an outlet or air break. The maximum
length of 9 metres for a drain line is reduced by 1 metre for each additional
bend required of greater than 45°, up to a maximum of three additional bends.
Where the distance to the point of final discharge exceeds this length, the
drain line can discharge into a tundish.
Subject to local regulatory authority approval, the drain lines from the
temperature pressure relief valve and expansion control valve from an
individual water heater may be interconnected.
The outlet of a drain line must be in such a position that flow out of the
pipe can be easily seen, but arranged so discharge will not cause injury,
damage or nuisance. The termination point of a drain line must comply with the
requirements of AS/NZS 3500.4. Drain lines must not discharge into a safe
tray.
In locations where water pipes are prone to freezing, drain lines must be
insulated, must not exceed 300 mm in length and are to discharge into a
tundish through an air gap of between 75 mm and 150 mm.
If a drain line discharges into a tundish, the drain line from the tundish
must be not less than DN25. The drain line from a tundish must meet the same
requirements as for a drain line from a relief valve.
For multiple installations the drain lines from several water heaters can
discharge into a common tundish (refer to “Multiple Installations” on pages 30
and 31).
Warning: As the function of the temperature pressure relief valve on this water heater is to discharge high temperature water under certain conditions, it is strongly recommended the pipe work downstream of the relief valve be capable of carrying water exceeding 93°C. Failure to observe this precaution may result in damage to pipe work and property.
CONNECTIONS – ELECTRICAL
The power supply to the water heater must not be switched on until the water
heater is filled with water and a satisfactory megger reading is obtained.
All electrical work and permanent wiring must be carried out by a qualified
person and in accordance with the edition of the Wiring Rules AS/NZS 3000 in
force in the state or territory at the time of installation, and all local
codes and regulatory authority requirements.
Note: Australian Standard AS 3498 and New Zealand Building Code Clause G12 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in potable water. This water heater can satisfy these AS 3498 and Clause G12 requirements provided it is energised and the thermostat setting is 60°C or higher, including when it is used as an in-series booster water heater for a solar water heater.
WATER HEATER
-
The water heater must be on its own circuit with an isolating switch installed at the switchboard.
-
The Wiring Rules AS/NZS 3000:2018 requires a second and lockable isolating switch be installed adjacent to but not on or attached to the water heater, and a residual current device (RCD) installed in the electrical circuit to the water heater. This isolating switch must isolate all sub circuits to and all electrical parts of the system. The second and lockable isolating switch and RCD may not be required if the installation of this water heater is considered a repair under Clause 1.9.3.2 of the Wiring Rules, i.e., the installation of the water heater is a straight change-over with a straight disconnect / reconnect of the wiring and where there is no modification to the electrical wiring of the final subcircuit or no increase in electrical load above the circuit capacity.
-
The water heater may be directly connected to either a 220 V – 240 V a.c. 50 Hz single phase mains power supply with all heating units connected in parallel, or a 415 V a.c. 50 Hz 3 phase with neutral mains power supply with one heating unit connected per phase for models with 3 heating units and two heating units connected per phase for models with 6 heating units.
-
Note : It is possible to connect the water heater to a 415 V a.c. 50 Hz 3 phase power supply without neutral (delta supply connection), however this will reduce the recovery rate of the water heater and prevent complete heating of the water in the bottom of the tank.
A 25 mm flexible conduit is required for the electrical cable to the water heater. The conduit is to be connected to the unit with a 25 mm terminator. Connect the power supply wires directly to the terminal block and earth tab connection, ensuring there are no excess wire loops inside the front cover. The temperature rating of the power supply wires insulation must suit this application, or the wiring protected by insulating sleeving with an appropriate temperature rating if it can make contact with the internal storage cylinder. The temperature of the internal storage cylinder can reach 82°C under normal operation. -
The power rating of the heating units is shown on the rating label of the water heater and are rated at a 240 V a.c. power supply.
THERMOSTAT SETTING
The thermostats are adjustable from 60°C to 82°C. The thermostat is adjusted
by turning the adjuster anticlockwise to decrease the temperature setting and
clockwise to increase the temperature setting. Only adjust the temperature
setting when the isolating switch is switched off at the switchboard.
The maximum recommended thermostat settings are 75°C – 613050, 77°C – 613315,
82°C – 616315.
If this water heater is installed as an in-series booster water heater as part
of a commercial solar water heating system:
- the solar control system must be of a design to limit solar contribution so the water temperature in the solar preheat tank(s) does not exceed 80°C. This is necessary to ensure the solar input does not cause the thermostat’s over-temperature cut-out to operate.
- we recommend the thermostats are set at 60°C to maximise solar contribution, unless sanitising temperatures are required.
For reasons of safety and economy, we advise the thermostat is set at the lowest temperature that will provide sufficient hot water. Discuss the thermostat setting requirements with a responsible officer.
WIRING DIAGRAMS
Electrical Circuit for 613 Models – Robertshaw “ST” Thermostats
Electrical Circuit for 616 Models – Robertshaw “ST” Thermostats
MULTIPLE INSTALLATIONS
A multiple installation of Rheem water heaters on a single manifold or
multiple manifolds is possible, using the Rheem Equa-Flow® manifold system,
where large volumes of hot water is required. The Equa-Flow principle will
function with water heaters in line, around a corner or in rows back to back
(refer to the diagrams on page 31).
The cold water and hot water manifolds must be designed to balance the flow
from each water heater. To achieve this, there are basic installation
requirements and principles which must be followed:
- The maximum number of water heaters in a bank should be 8, however several banks of water heaters can be installed.
- The hot water line from the manifold must leave from the opposite end to which the cold water line enters the manifold.
- The water heaters must be of the same model.
- The cold water line, cold and hot headers and hot water line must be sized to meet the requirements of both AS/NZS 3500.4 and the application.
- A non-return valve, isolation valve and if required a pressure limiting valve and expansion control valve, must be installed on the cold water line to the system.
- A full flow gate valve or ball valve (not a stop tap, as used on a single water heater installation) must be installed on both the cold water branch and hot water branch of each water heater.
- Non-return valves or pressure limiting valves must not be installed on the branch lines to the water heaters.
- All fittings, valves and branch lines must be matched sets all the way along the manifold.
- Sufficient space must be left to enable access, servicing or removal of any water heater.
- The temperature pressure relief valve drain line from each water heater can terminate at a common tundish (funnel) with a visible air break at each drain discharge point (refer to the diagram on page 31 and to “Relief Drain Line” on page 27).
TYPICAL INSTALLATION – RHEEM HEAVY-DUTY ELECTRIC WATER HEATERS
INSTALLATION DIMENSIONS – RHEEM HEAVY DUTY ELECTRIC WATER HEATERS
Notes
- Minimum recommended space between wall and back of water heater is 100 mm.
- A minimum of 900 mm (E & F) should be left in front of the water heater for access, servicing and water heater removal.
MANIFOLD ARRANGEMENT
Hot Manifold Assembly
Cold Manifold Assembly
COMMISSIONING
TO FILL AND TURN ON THE WATER HEATER
The power supply to the water heater must not be switched on until the water
heater is filled with water and a satisfactory megger reading is obtained.
- Open all of the hot water tap(s) in the building (don’t forget the shower(s)) and supply cock(s) and valve(s) in the system.
- Open the isolation valves fully on the cold and hot water branches to the water heater(s) installed in a bank.
- Open the cold water isolation valve on the cold water line to the water heater(s).
- Air will be forced out of the taps.
- Close each tap as water flows freely from it.
- Check the pipe work for leaks.
- Inspect for leaks at the temperature pressure relief valve connection to the water heater.
- If a leak is detected, close the cold water isolation valve fully and relieve pressure from the water heater by either operating the easing lever on the temperature pressure relief valve or opening a hot tap. Remove the valve and all of its thread sealant from the threads of the valve. Reapply new thread sealant and refit the valve. Refer to the procedure in “Temperature Pressure Relief Valve” on page 26.
- Operate the easing lever on the temperature pressure relief valve to check the smooth operation of the valve plunger and that water discharges freely from the drain line. It is very important the lever is raised and lowered gently.
- The lever should move smoothly and without undue force.
- If the lever cannot be moved or is jerky in its movement, then the valve has been damaged and must be replaced.
- Switch on the electrical supply at the water heater isolating switch(s) on the switchboard and at the isolating switch(s) at the water heater(s) (if installed).
- When the system has reached its working temperature, check the pipe work again for leaks.
Explain to the householder or a responsible officer the functions and operation of the water heater. Upon completion of the installation and commissioning of the water heater, leave this guide with the householder or a responsible officer.
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater on completion of the
installation, such as on a building site or where the premises is vacant,
then:
- Switch off the electrical supply at the water heater isolating switch(s) on the switchboard and at the isolating switch(s) at the water heater(s) (if installed).
- Close the cold water isolation valve on the cold water line to the water heater(s) to shut down the entire system, or;
- Close the isolation valves on the cold and hot water branches to shut down an individual water heater in a bank.
DRAINING THE WATER HEATER
Warning: Exercise care, as water discharged from the water heater may be of a very high temperature. To drain the water heater:
- Turn off the water heater (refer to “To Turn Off The Water Heater” on page 34).
- Close all hot water taps.
- Operate the relief valve lever – do not let the lever snap back or you will damage the valve seat. It is very important the lever is raised and lowered gently.
- Operating the lever will release the pressure in the water heater.
- Undo the union at the cold water inlet to the water heater and attach a hose to the water heater side of the union.
- Let the other end of the hose go to a drain.
- Open the relief valve by holding the lever in the raised position.
- This will let air into the water heater and allow the water to drain through the hose.
Revision Date: 2023 July
References
- Hot Water Cylinders | Solar | Electric & Gas Solutions | Rheem NZ
- Hot Water Cylinders | Solar | Electric & Gas Solutions | Rheem NZ
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