GOGEN TWSMATEW Wireless Stereo Headphone User Manual

June 17, 2024
Gogen

GOGEN TWSMATEW Wireless Stereo Headphone

GOGEN-TWSMATEW-Wireless-Stereo-Headphone-product

Product Specifications

  • Model: TWS MATE W
  • Accessories: Eartips, USB Charge Cable, Charging Case
  • Device Layout: 1) Touch control area 2) Mic 3) Charginginterface 4) Charging case battery

Product Usage Instructions

Connection and Activation

To connect to your phone and activate Siri/Google Assistant:

  1. Access Bluetooth settings on your phone.
  2. Find and select GOGTWSMATEW.

Touch Control Instructions

Follow these steps for touch control functions:

  • To power on/off or reset, follow the specific touch patterns as mentioned in the manual.
  • To answer or reject calls, interact with the touch controls on the earbuds accordingly.

Music Playback

For controlling music playback:

  • To play/pause music, increase/decrease volume, or change tracks, use the touch controls on the earbuds.
  • Refer to the manual for specific touch gestures to control music playback.

Charging Instructions

To charge the earbuds:

  1. Place the earbuds in the charging case and ensure it is securely closed.
  2. The indicator light on the earbuds will show red during charging and turn off when fully charged.

SECURITY PRECAUTIONS

In order to have a proper and safe use of the headset, please read this user manual in detail and save it. Be aware of the following guidelines when using your headset:

WARNING

  • You should adjust the volume carefully when using the headset to prevent hearing damage.
  • Please stop using the headset in potentially hazardous situations to ensure your safety.
  • Please avoid using the headset to listen to music, make or receive calls which may cause a distraction while driving.
  • Put this product and its accessories somewhere out of the reach of children, to avoid a fatal danger caused by inappropriate use.
  • You should keep water from entering the headset, which may cause damage to the sound quality or the headset.
  • You should avoid turning the volume so high that you can’t hear anything around you. If you feel a tinnitus or the volume is too high, please reduce the volume.
  • Stop using the headset if you feel obvious discomfort, irritation or have other adverse reactions.
  • The headset should not be stored or used at temperatures below -10 °C or above 55 °C which may shorten headset or battery life.

TECHNICAL SPECIFICATIONS

Bluetooth Version: V 5.0
Bluetooth Profile: HSP, HFP, A2DP, AVRCP
Frequency range: 2402 MHz – 2480 MHz
Operating range: 10 m
Frequency Response: 20 Hz – 20 KHz
Rated Power: 5 mW
Sensitivity: 92 dB (±3 dB) @ 1 KHz
Impedance: 16 Ω ± 15%
EIRP: 3,35 dBm
Battery: Li-Polymer 450 mAh Charging Case + 50 mAh X 2 earbuds
Music playing time: up to 6 hours + 18 hours with charging case

N.W.: 4,6 g / earbud, 32,6 g including charging case

ACCESSORIES

Eartips, USB Charge Cable, Charging Case

DEVICE LAYOUT

  1. Touch control area
  2. Mic
  3. Charging interface
  4. Charging case battery indicator

POWER ON & PAIRING

  • Option 1: AUTO ON & PAIRING
    With the two headsets in case and lid open to active Power ON. Take out the headsets and wait about 10 seconds until LEFT & RIGHT earbuds AUTO paired.

  • Option 2: Manually ON & PAIRING
    Pick up the headset from the charging case, long tap the L&R earbuds for 3-5 seconds until they powered OFF (The indicator of each earbud will flash RED for 1 second). After a while (5 seconds), long tap the L&R earbuds for 3-5 seconds until the indicator of each earbud flashing BLUE for 1 second (means Power ON ), and keep taping for 3 seconds to enter into pairing mode (The RED and BLUE indicator flashes rapidly). When L&R pairing is successfully done, the R earbud is working as a Master. The L is working as a Slave. There are no lights after successfully connecting.

RESET

In case of failure pairing or unnormal working, you need to RESET the earbuds as following: Take out both earbuds from charging case and power off them manually, then long press 15 seconds to reset the earphones.After reset them successfully, put them into the charging case. And your earphones are ready for AUTO ON & Pairing.

BLUETOOTH CONNECTION STEPS

  1. Please keep your headset and mobile phone as close as you can, within 1 meter.
  2. Turn on “Bluetooth” in setting on your phone or other devices, and then find and select GOGTWSMATEW.
  3. Click on GOGTWSMATEW and Bluetooth Headset gets connected with your phone or devices automatically. (Some may require pass code which is “0000” (4 zeros)).

TAP CONTROL INSTRUCTIONS

FUNCTION CURRENT STATUS ACTION
POWER ON EARPHONES OFF Take out L/R earphones from charging case or press

long for 3 seconds manuály
ACTIVATOR ON| CONNECTING TO

PHONE

| Press 3 times on the L or R earphone to enter Siri or Go-ogle Assistance
ACTIVATOR OFF| CONNECTING TO

PHONE

| Press 1 time on the L or R earphone to quit Siri or Google Assistance
ANSWER CALL| INCOMING CALL| Short press the L or R earphone
END/REJECT CALL| ON CALL| Long press L or R earphone for 2 seconds
LAST NUMBER REDIAL| CONNECTING TO

PHONE

| Press 4 times on the L or R earphone

PLAY & PAUSE MUSIC MUSIC PLAYING Short press L or R earphone
VOLUME UP MUSIC PLAYING Double press R earphone
VOLUME DOWN MUSIC PLAYING Double press L earphone
PREVIOUS TRACK MUSIC PLAYING Press L earphone for 2 seconds
NEXT TRACK MUSIC PLAYING Press R earphone for 2 seconds
AUTO OFF EARPHONES ON Disconnect with phone over 5 minutes
RESET EARPHONES OFF Long press L/R earphones for 15 seconds until voice bee

and put into case

CHARGING

CHARGING WAYS OF HEADSET

Put the headset(L)(R)to the corresponding position in the bottom of the charging base, close the charging base tightly. The indicator light of headset is red when being charged, and will turnoff automatically after being fully charged.

CHARGING WAYS OF CHARGING BASE

GOGEN-TWSMATEW-Wireless-Stereo-Headphone-fig-3

Use the USB charging cable to charge. The indicator light of charging base is flashing white when being charged, and lights white after being fully charged.

WARNING:

  • You must select a qualified charger from a regular manufacturer. (Charging Voltage: 5V Charging Current: 900mA for charging case)
  • A fully charged headset will lose its power automatically if left unused. It is recommended to charge the headset every three months.
  • Do not leave the headset in a too-hot or too-cold condition (best between -10°C and +40°C) which may affect the headset‘s operations although it is full.
  • Please wear this Headset properly for the best tone quality.
  • Do not disassemble the hardware. Please use soft and dry cotton for cleaning.
  • Make sure the headset is fully charged before first use.
  • This Headset is not waterproof. Do not use it while swimming or diving.
  • If do not use this Headset for a long time, please charge it once a week to extend battery life.
  • Keep your Headset and device as close as you can to avoid interference of the signal path.

WARRANTY

Our product is warranted for 2 full years from the date of purchase. The warranty is provided on all material defects and workmanship. A guarantee of 24 months does not apply to a decrease in the accumulator’s effective capacity caused by its use or age. Effective capacity gradually decreases depending on the method of use of the accumulator.

WE RESERVE THE RIGHT TO CHANGE TECHNICAL SPECIFICATIONS.

TO AVOID THE DANGER OF SUFFOCATION, KEEP PLASTIC BAG AWAY FROM BABIES AND CHILDREN. DO NOT USE THIS BAG IN CRIBS, BEDS, CARRIAGES OR PLAYPENS. THIS BAG IS NOT A TOY.

Disposal of old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead, it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of the product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling this product, please contact your local Civic Office, your household waste disposal service, or the shop where you purchased the product.

Frequently Asked Questions (FAQ)

Q: What is the warranty coverage for the product?

A: The device comes with a 2-year warranty covering material defects and faulty workmanship, excluding the battery.

Q: How can I access additional information about the device and service?

A: For more details about the device and service, visit our website at www.gogen.pl

Q: What are the security precautions for using the headset?

A: Read the user manual carefully to ensure proper and safe use of the headset. Follow guidelines to prevent damage to the headset or battery life.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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