motorola ANATEL Moto E5 Play 4G 16GB Dual Chip Android Instruction Manual

June 17, 2024
Motorola

ANATEL Moto E5 Play 4G 16GB Dual Chip Android

Product Information

Specifications

  • Water Resistance: Water-repellent design
  • Battery: Removable battery
  • Additional Features: Class 1 Laser, App
    support, Limited warranty

Product Usage Instructions

Legal, Safety, and Regulatory Information

Before using the product, ensure you read and understand the
legal, safety, and regulatory information provided in the user
manual.

Battery Safety

When handling the battery, avoid using tools, sharp objects, or
excessive force to insert or remove it. Only remove the battery
through a Motorola-approved service center or skilled personnel to
prevent injury.

Driving Precautions

Always prioritize responsible and safe driving when using the
product in a vehicle. Adhere to local laws and regulations while
driving.

Health and Safety

Avoid listening at high volumes through headsets to prevent
hearing damage. Be cautious of flashing images or loud sounds that
may cause discomfort.

Environmental Impact

Recycle the package and paper products that come with the phone.
Dispose of the battery and phone responsibly by following recycling
guidelines to reduce environmental impact.

Frequently Asked Questions (FAQ)

Q: Is the phone waterproof?

A: The phone features a water-repellent design but is not
waterproof. Refer to the user guide for care instructions regarding
water exposure.

Q: What should I do in case of high volume usage warning?

A: To prevent hearing damage, avoid listening at high volume
levels for extended periods. Always prioritize your hearing
health.

Legal, safety, and regulatory
Legal information. This guide provides important legal, safety, and regulatory information that you should read before using your product. Forthe completelegalinformation,fromthehome screen swipe up and tap Settings > , then type Legal information, or visit www.motorola.com/device-legal.
Water repellent. Your phone is not waterproof. For more about your phone’s water-repellent design and care, see the user guide.
Regulatoryinformation(e-label).Toviewregulatory information for this phone,fromthehomescreen swipeupandtapSettings> , thentype Regulatory,or visitwww.motorola.com/device-legal.
Battery safety. Your phone uses a removable battery. Don’t use tools, sharp objects, or excessive force to insert or remove the battery. This maydamage the batteryand could cause burning and injury.
Battery safety. To prevent possible burning and injury, the battery in your phone should only be removed by a Motorola-approved service center or similar skilled personnel.
If your phone becomes unresponsive, press and hold the Power button until the screen goes dark and your phone restarts. Charge your phone using a compatible Motorola charger. Use of other chargersisnotrecommended. Don’t charge yourphone in temperaturesbelow-20°C(-4°F)orabove45°C(113°F).For more, see the “Legal information” section of this guide, or visit www.motorola.com/device- legal.
Driving precautions. Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. For more, see the “Legal information” section of this guide to find the complete legal information, or visit www.motorola.com/device-legal.
Seizures,blackouts, eyestrain &discomfort.This device may display flashingimagesorloudsounds. For more, seethe”Legal information” section of this guide to find the complete legal information, or visit www.motorola.com /device-legal.
Medical devices. This device may interfere with pacemakers and other medical devices. For more, see the “Legal information” section of this guidetofindthe completelegalinformation,or visit www.motorola.com/device-legal.
Class 1 Laser. This device is classified as a Class1 Laser product, which is safe in normal use per IEC60825-1:2007 and IEC60825-1:2014. This device complies with 21 CFR 1040.10 and 1040.11, except for deviationspursuanttoLaserNotice50,dated June24,2007.Donot attempt to modify or disassemble.
Extremeheatorcold.Don’t use your phonein temperatures below
1 en-US

-20°C (-4°F) or above 45°C (113°F). Don’t store/transport your phone in temperatures below -20°C (-4°F) or above 60°C (140°F). SAR information (on e-label). To view specific absorption rate (SAR) values for t phone, from the home screen swipe up and tap Settings> , thentypeRegulatory,orvisitwww.motorola.com/sar. Operational warnings. Obey all local restrictions when using mobile devices in public areas, such as hospitals, airplanes, or schools. · Potentially explosive areas: Potentially explosive areas are often,
but not always, posted and can include blasting areas, fueling stations,fueling areas(suchasbelowdeckson boats), fuelor chemicaltransferorstoragefacilities,orareaswherethe air contains chemicalsorparticles, suchasgraindust, or metal powders. Turnoff your phone before entering such an area, and do not charge batteries.In suchareas, sparkscanoccurandcausean explosion or fire. · Symbol key: Your charger, phone, battery (if user-removable), phone display, user’s guide, or packaging may contain symbols, defined as follows:
Important safety information follows.
The package and paper products that came with your phone can be recycled.
Don’t dispose of your battery or phone with your household waste. See “Disposal & recycling” for more information.
Don’t dispose of yourbatteryorphonein a fire.
For indoor use only.
Listeningathighvolumeto musicor voice through a headset or headphone may damage your hearing.
Warning about high volume usage. To prevent possible hearing damage,donotlisten athigh volumelevelsforlong
2 en-US

periods.
Disposal & recycling. For help recycling products and packaging responsibly, go to www.motorola.com/recycling.
Usage. This phone supports apps and services that could use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details. Certain apps and features may not be available in all countries.
Warranty. This product is covered by Motorola’s limited warranty. o review the warranty on your phone, swipe up and tap Settings > , then type Legal information, or visit www.motorola.com/device-legal. You may also obtain a copy of the warranty by contacting Motorola at: Motorola Mobility LLC, Attention Customer Service–Warranty Request, 222 West Merchandise Mart Plaza, Suite 1800, Chicago, IL 60654.
Arbitration & opt-out. Except where prohibited by law, any controversyor claim arising outoforrelatingto anyMotorola product will be resolved bybinding arbitration, instead of in court, unless you opt-out. To opt-out, send a written rejection notice within 30daysofpurchasethat includesyour name,address,phone number, phone, and phone serial number, and tells Motorola that you are rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt- Out, Chicago,IL 60654 or arbitrat@motorola.com. Tolocate yourphone’s serial(IMEI) number,from thehome screen swipe up and tap Settings > , then type IMEI. For more information on this arbitration provision, on your phone, swipe up and tap Settings > ,then type Legal information, or visit www.motorola.com/device-legal.
Legal disclaimers. Features, services and applications are network dependentand maynotbeavailable inallareas;additionalterms/ charges may apply. Features, functionality, and other product specifications, as well asthe information contained inthis guide, are based upon the latest available information and believed to beaccurateatthetimeofprinting. Motorolareservestheright to correct or change any information without notice.
ANATEL: model
This product is approved by ANATEL in accordance with the regulated procedures for assessing the conformity of telecommunications products, and meets the applied technical requirements, including the exposure limits of the Specific Absorption Rate for radio frequency, electric, magnetic and electromagnetic fields.
“This equipment is not entitled to the protection from harmful interference and may not cause interference with duly authorized
3 en-US

systems.” www.anatel.gov.br

For more information about your phone’s SAR (Specific Absorption Rate), visit www.motorola.com/sar. Click on the Brazilian flag, then choose your phone from the list.

This product contains lithium ion batteries approved by ANATEL. In
accordance with ANATEL rules, the respective approval seal willbe
applied inthe manual for productswhere thebatteryisnot accessible by the final user.

Specific Absorption Rate (SAR) and Power Density (PD)(ICNIRP).
YOUR PHONE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURETORADIOWAVES. ThehighestSARvaluesunderthe ICNIRP guidelines for your phone model are:

Head SAR

W/kg

Body-worn SAR

W/kg

Limb SAR

W/kg

Electrical Requirements.
Battery: Adapter: Entrance: Exit:

Car Charger: Entrance:
Exit:

NCC statements.
· SAR. SAR limit 2.0W/Kg; after testing value: W/Kg. · LTE bands. This product supports LTE frequency bands:
.
· Radio frequency. Wireless information transmission equipment must avoid affecting the operation of nearby radar systems. For reducing RF influence, use properly. For instructions on proper use, refer to your quick start guide.
· Battery. If the battery is incorrectly replaced, there is danger of an explosion. For proper battery care, refer to your start guide.
· Vision.Excessiveuseofyourphonemayharmyourvision.Takea10minute break after 30 minutes of continuous use.
· Children.Children under two yearsold shouldnotlook atthe screen. Overtwo yearsold, do not lookat the screen more than one hour a day.
· Radio frequency motors. Article XII Type: Certified low power radio frequency motor, unlicensed, company, firm or user shall not alter the frequency, increase the power or change the characteristics of the original design and function. Article

4 en-US

XIV: Using low-power radio-frequency motors shall not affect flight safetyand interfere with legal communications; when thereis interference bythediscoveryshouldbeimmediately suspended, andtoimprovewithoutinterfering maycontinue to be used. Legal communications in the preceding paragraph, refers to radio communication in accordance with the provisions of the Telecommunications Act of operation. Low-power radio communication interference motor must endure radiation and ElectronicEquipment legalorindustrial, scientificandmedical radio. · Battery recycle.
· Importer. Netherlands Business Associates Ltd. Taiwan Branch 5th Floor, No89, Sec. 2, Dibing Avenue, Neihu District, Taipei. Importer, Manufacturers, Wholesalers, Retailers 0800-000-702
· Storage(w/SDcard).Built-inmainmemorycapacity: GB; minimum main memoryavailable to users: GB; expandable memory card support: GB or less.
· Storage (no SDcard). Built-in main memory capacity: GB; minimum main memory available to users: GB; your phone does not support an expandable memory card
· Turbo charging. The product supports fast charging : Adapter Brand name, Adapter Model name,thefast charging modeis XVdc/X.XA; and the normal charging mode is XVdc/X.XA.
· PWSreception.WhenSIM1andSIM2cardsareinuse,only4G function will display the PWS reception function normally.
Thailand licensed devices.
RoHS statement. RoHS compliant as per India E-waste
5 en-US

(Management) Rules.

World Health Organization advice. Organizations such as the World
Health Organization (WHO) and the US Food and Drug Administration have stated that if people are concerned and want toreducetheir exposure they could use a handsfree accessory to
keepthe phoneawayfromthe head andbodyduringphone calls, or reduce the amount of time spent on the phone.

Note: This guidance is included as a precaution, per the requirements ofthe Government of India. The scientific consensus is that there are no known RF health effects from the use of phones.

Vietnam RoHS. Products sold in Vietnam, on or after September 23, 2011, meet the requirements of the Vietnam Circular 30/2011/TT-BCT (“Vietnam RoHS”).

Battery. Your battery is marked with a recycle symbol like this one. For more information, visit http://www.baj.or.jp/.
Near-fieldCommunication(NFC).Your phone might

Li-ion00

support NFC. To find out and turn NFC on/off,
swipe up and tap Settings > , then type NFC. For more information, refer to Settings > Help.
Allergens. Trace amounts of an allergen maybe added during manufactureofaphoneordevicecomponentthatmaycause discomfort for some individuals. This approach is common for many typesofproducts. Werecommendthat you monitoranyproducts thatmaybeinprolonged contactwith yourskin,andavoidcontactif you experience skin irritation.
Location services. Your mobile device can provide location information to applications, using sources including GPS (GPS, AGPS, Galileo, GLONASS and Beidou – depending on the device specification) and Wi-Fi. GPS systems use government-operated satellites that are subject to changes in national policy by the governments operating them that may affect the performance of location services technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service provider’s network to improve performance. Airtime, data fees, and/or additional charges may apply in accordance with your service plan.
Phonestransmitlocation-basedinformation when connected toa wireless network or when using other location technologies like GPS. If you use applications that require location-based information such asdriving directions, your phone will providelocation information tothem.Theseapplicationsmaysharelocationinformation with third parties, including your wireless service provider, applications providers, Motorola,Lenovo, and otherthird parties providing services.
Emergency calls: When you make an emergency call, the cellular network may activate the AGPS technology in your phone to tell

6 en-US

the emergency responders your approximate location. AGPS has limitations and may not work in your area. Therefore: · Always tell the emergency responder your location to the best of
your ability; and · Remainonthe call for aslong asthe emergency responder
instructs you. Phone security. Motorola understands that a safe and secure mobile experience is important to everyone. Because some features of your phone might affect your security, please follow these recommendations to enhance protection of your phone: · Monitor access. Keep your phone with you and don’t leave it where
others might have unmonitored access. Use your phone’s security and lock features, where available. · Keep software up to date. If Motorola or a software application/ vendor releases a patch or software fix for your phone that updates the phone’s security is released, install it as soon as possible. · Secure personal information. Your phone can store personal information in variouslocations,including a SIM card, memory card, andphonememory.Besuretoremoveor clearallpersonal information before you recycle, return, or give away your phone. You can also backup your personal data to transfer to a new phone. Userprivacy.MotorolaandLenovoare committedtoprotecting and appropriatelyusingpersonaldataanduserinformationunder our care. To better understand what data Motorola and Lenovo may collect and use, be sure to review the Motorola/Lenovo privacy policies linked within your phone (found at phone set-up and in Settings).Pleasealsobe sureto takeadvantageoftheprivacyand security controls and features within your phone.
Inaddition,pleasenotethatwhenyourMotorolaproductis turned on forthe first time (and is connected to theinternet), the international mobile station equipment identity (IMEI) number or serialnumber(SN)ofthis producttogether withtheinformation about the country and city where this product is first activated will be registered with Motorola and/or Lenovo; this will be a one- time registration. Confirming the mobile phone/tablet’s activation will facilitate after-sales service to you by verifying the product’s authenticity. For the registration, the data transmitted is less than 1KB.
Contact center. Japan: 0120-227-217.
NTC requirements. This telecommunication equipment is in compliance with NTC requirements.
Contact centers. Thailand 0018008526352 /+66 20269362 South Korea 0079885218264 Indonesia 0018038522246
7 en-US

Singapore 8008526007 Philippines 1800 1855 0288 Vietnam 120852302 Malaysia 1800817032 Hong Kong 2506-3888 Taiwan 00886 2 8758-6163 Australia 1300138823 New Zealand 0508 668676
Motorola authorized service centers:

M-CARE

Semarang

Jakarta

Jl. Jendral Sudirman

Itc Roxy Mas Lt. 4 No. 256, Semarang

18 Jl. Kyai hasyim Tel: 024-70148778

Ashari, Jakarta Pusat Monday-Saturday:

Tel: 021­6319647 10.00-17.00

Monday – Saturday :

11.00-19.00

Sunday : 11-15.00

Bandung
Balubur Town Square (Baltos) Lt. 1 K05 K06, Jl. Tamansari, Bandung Tel: 089614618594
Monday – Friday : 10.00-18.00 Saturday : 10.00-15.00

Ruko Mall Roxy Square No.A1, Jl.Kyai Tapa No.1, Jakarta Barat Tel: 021-56954393
Monday – Friday : 09.00-17.00 Saturday : 09.0015.00

Surabaya Mastech Blok F11 (Maspion Square) Jl.
A. Yani 78, Surabaya Tel: 031-8477889 ext.1611 Monday – Saturday : 11.00-21.00

Cirebon
Jl. Pasuketan No. 63, Cirebon, Jawa Barat Tel: 0231-209322 Monday – Friday : 09.00-17.00 Saturday : 09.00-
15.00

Ambassador Mall Lt. 2 Yogyakarta

Blok A No. 37, Jakarta Ramai Shopping

Selatan

Mall Lt.2 No.A26, Jl.

Tel: 021-5762539 Ahmad Yani No. 73,

Monday – Sunday : Yogyakarta

11.00-20.00

Tel: 0274-557015

Monday – Friday :

10.00-19.00

Saturday : 10.00-

17.00

Sunday : 10.00-15.00

Serang
Jl SA tirtayasa no.8a Simpang Pocis, Serang, Banten Tel: 0254-204882
Monday – Sunday : 10.00-20.00

ITC Cempaka Mas Lt.6 No.H7-H8, Jl. Letjen Suprapto, Jakarta Pusat Tel: 021-21480901
Monday – Friday : 10.00-19.00 Saturday :10.00-17.00. Sunday : 10.00-15.00

Tegal

Bali

Ruko Citraland Blok B Jl. Ratna no. 65 D,

No.11, Jl. Sipelem Denpasar, Bali

Raya, Tegal

Tel: 021-54375250

Tel: 0283-340909 Monday – Friday :

Monday – Friday : 08.30-16.30

08.30-17.30

Saturday : 08.30-

Saturday : 08.30- 16.30 17.30

8 en-US

Batam

Jambi

Makassar

Komplek Wira Mustika C- Jl. Gajah Mada No.11 MTC Karebosi Lt.3

08, Nagoya, Batam Tel: -12, Jambi (Samping Blok I No.3-5, Jl.

077-8431101

Karaoke Charly) Jend.Ahmad Yani,

Monday – Friday : 09.00-18.00

Tel: 0741-43789 Ext.102

Makassar Tel: 0411-3635038

Saturday : 09.00- Monday – Friday : Monday – Friday :

18.00

09.00-17.00

10.00-19.00

Saturday : 09.00- Saturday : 10.00-17.00.

15.00

Sunday : 10.00 – 15.00

Medan
Jl. Sutomo No.490, Medan Tel: 061-4568988
Monday – Friday : 09.00-17.00 Saturday : 09.00-
15.00

MITRACARE
Jakarta Komplek Duta Merlin Blok C No.6-7, Jl. Gajah Mada 3-5, Jakarta Pusat 10130 Tel: 021-6347726
Monday – Saturday : 09.00-17.00

Bekasi
Bekasi Cyber Park Lt.1 Blok A10 No.10B, Jalan KH.Noer Ali No.177, Bekasi Tel: 021-88955327
Monday – Saturday : 10.00-19.00

Bandung
Istana Bandung Electronic Center Lt.3 Blok A No.06 Jl.Purnawarman No.13-15, Bandung, Jawa Barat 40117 Tel: 022-4201887
Monday – Sunday :
10.00-19.00

Pusat Grosir Cililitan Lantai 3, No.661, Jl. Mayjen Sutoyo No. 76 Cililitan, Jakarta Timur 13640
Tel: 021-80888540
Monday – Saturday: 10.00-19.00

Depok
ITC Depok Lt.3 Cafe No.126, Jl.Margonda Raya Kav.56, Pancoran Mas, Depok, Jawa Barat 16431 Tel: 08787860022 /
02129502049
Monday – Saturday :
10.00-19.00

Medan

Surabaya

RukoPlazaMillenium Jl.Kusuma Bangsa

Medan, Jl.Kapten 92D, Tambaksari,

Muslim No.111 Helvetia, Surabaya, Jawa

Medan

Timur 60136

Tel: 061-8447598 Tel: 031-5347270

Monday – Saturday : Monday-Saturday:

10.00-19.00

08.30-17.30

Makassar
Jl.AP Pettarani Ruko Massalle No.94, Makassar, Sulawesi Selatan 90233 Tel: 0411-457098
Monday – Saturday : 08.30-17.30

Pekanbaru Jl.Tuanku Tambusai No.124, Kota Pekanbaru, Riau Tel: 076138390
Monday – Saturday : 08.30-17.30

Palembang Jl.Letkol Malang

Iskandar, Kel.17 Ilir, Jl.Soekarno Hatta PTP II

Kec.Ilir Timur I,

No.1 Kav.2, Malang,

Palembang,

Jawa Timur

Sumatera Selatan Tel: 0341-402096

30125

Monday – Sunday :

Tel: 0711-355886 10.00-19.00

Monday – Saturday :

08.30-17.30

9 en-US

Lampung

Rantau Prapat

Jl.Diponegoro No.177, Jl.Gatot Subroto

Kel.Gotong Royong, No.5, Rantau Prapat,

Bandar Lampung Tel: Sumatera Utara

0721-262666

Tel: 0624-22588

Monday – Saturday : Monday – Friday

08.30-17.30

: 08.30-17.00,

Saturday : 08.30-

15.30

UNICOM

Bogor

Tangerang Supermall
Karawaci,
Jl.Boulevard Diponegoro No.105, Lt.LG #E2/ 2­5 (Area E Center), Lippo
Karawaci, Tangerang 15811 Tel: 021-5470398

Bogor Trade Mall Lt.2 Blok A16 No.1B Jl.H.Juanda No.68, Bogor 16127 Tel: 0251-8401301 /
8401302
Monday – Sunday : 10.00-18.00

/ 082311061658

Monday – Sunday :

10.00-19.00, Public

Holiday : 10.00-18.00

Padang Sidempuan Jl.Sudirman X Merdeka No.41, Week II, Padangsidimpuan, Sumatera Barat Tel: 0634-24195
Monday – Friday : 08.30-17.00, Saturday : 08.30-15.30
Padang Jl.Dr.Sutomo No.48, Simpang Haru Kec. Padang Timur, Padang Tel: 0751-8951821 / 0823 87899712
Monday – Saturday : 10.00-18.00

Yogyakarta Plaza Ambarukmo Lt.LG BlokA12-14 Jl.Laksda Adi Sucipto, Yogyakarta 55281 Tel: 0274-4331334 Monday – Sunday : 10.00-20.00
Tasikmalaya Jl.Tentara Pelajar No.93 Empangsari Tawang, Tasikmalaya, Jawa Barat 46113 Tel: 026-5322750 Monday – Saturday : 09.00-17.00
Jember Jl.Sumatera No.88, Sumbersari, Jember, Jawa Timur Tel: 0331-4436252 / 081938363177 Monday – Saturday : 09.00-17.00

Semarang Jl.Sriwijaya No.173 A Kel.Candi Kec. Candisari, Semarang Tel: 024-8455087 Monday – Saturday : 09.00-17.00
Pekalongan Jl.KH.M.Mansyur No.70, Pekalongan, Jawa Tengah Tel: 0285-426328 Monday – Saturday : 09.00-17.00
Pati Jl.Setiabudi No.2A, Pati, Jawa Tengah 59115 Tel: 082234179826 Monday – Saturday : 09.00-17.00

Solo Jl.DR.Rajiman No.241 Jayengan, Serengan, Surakarta, Solo, Jawa tengah Tel: 0271-668677 / 0878-36055598 Monday – Saturday : 09.00-17.00
Kediri Ruko Garden Ville A12 Jl.Kilisuci, Kediri, Jawa Timur 64122 Tel: 0354-680681 Monday – Saturday : 09.00-17.00
Pontianak Jl.Nusa Indah Baru No.F5 – Pontianak Tel: 0561-768470 Monday – Saturday : 09.00-17.00

10 en-US

Balikpapan Ruko Bandar Blok D-09, Jl.Jend. Sudirman, Klandasan, Balikpapan, Kalimantan Timur 76112 Tel: 0542-739009 Monday-Saturday : 09.00-17.00
Manado Jl.Pierre Tendean No.18 Boulevard, Manado 95111 Tel: 0431-844561 Monday – Saturday : 10.00-18.00
Bali Jl.Teuku Umar 170A, Dauh puri kuah, Denpasar, Bali Tel: 0361-8422375 / 0361-78870184 / 0361-232163 Monday – Saturday : 09.00-17.00
Bogor Jambu Dua Bogor, BEC Ruko Warung Jambu Blok R1 No. 1 Tel: 0251-8340653 Monday – Sunday : 10.00-18.00

Samarinda Ruko Simpang DR.Sutomo No.03 Jl.S.Parman, Samarinda 75117 Tel: 0541-4120744
Monday – Saturday : 09.00-17.00

Banjarmasin Jl.Jendral A.Yani Km.1 No.39 B Banjarmasin, kalimantan Selatan 70233 Tel: 0511-3267889
Monday – Saturday : 10.00-18.00

Kendari

Palu

Ruko Senapati Land Jl.Basuki Rahmat

Blok A No.36

No.24C Kel.Tatura

Jl.Brigjen M.Yunus selatan Kec.Palu

(Bypass) Kel.Bende selatan Palu, Sulawesi

Kec.Kadia, Kendari, Tengah

Sulawesi Tenggara Tel: 082176774679

Tel: 081215921122 Monday – Saturday :

Monday-Saturday: 09.00-17.00

09.00-17.00

Lombok Jl.Catur Warga No.10A Cakranegara, Mataram, Nusa Tenggara Barat 83126 Tel: 08175769223
Monday – Saturday : 09.00-17.00

TAM
Jakarta
Mall Of Indonesia, Erafone Mega Store GF 1A, Jl.Raya Boulevard Barat 14240 6-1 A9, Kelapa Gading, Jakarta Utara Tel: 021-29364707 Monday – Sunday : 10.30-18.30

Surabaya Plaza Marina, Lt.3 Blok C2-C3 Surabaya Tel: 031-8470323
Monday – Sunday : 10.00-20.00

Semarang
Jl. Badak Raya No.47 D, Kel. Pandeanlamper, Kec. Gayamsari, Semarang Tel: 024-76410154 Monday – Friday : 10.00-18.00, Saturday : 10.00-16.00

European conformance (CE). The following information is applicable to phones that carry a CE mark. Contact point: Regulatory Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio equipment with this declaration and bearing the CE mark

11 en-US

is in compliance with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red.
Restrictions of use. This phone should only be used indoor within the EU/EEA/UK(NI)whenoperatinginthe 5250to5350 MHz(Wi-Fi) frequency band.
In accordance with the relevant statutory requirements in UK, the 5250
to 5350 MHzfrequency range is restricted to indoor use only in the United
Kingdom.

Supported frequencies and power. This phone is capable of operation on the following frequencies, subject to location and network availability.
Model: XT2347-1

Operating mode

Frequency range MHz / Band

Maximum nominal
transmit power dBm

Bluetooth

2400­ 2483.5

20

WLAN 2.4G

2400­ 2483.5

20

WLAN 5G band 1 5150-5250

23

WLAN 5G band 2 5250-5350

20

WLAN 5G band 3 5470-5725

20

WLAN 5G band 4 5725-5850

14

GPS/GLONASS/ 1559-1610

N/A

Galileo /BDS

GSM900

880-915

33

GSM1800

1710-1785

30

WCDMA Band I 1920­1980

24

WCDMA Band VIII 880 – 915

24

LTE Band 1

1920 – 1980

23

LTE Band 3

1710 – 1785

23

LTE Band 7

2500 – 2570

23

LTE Band 8

880 – 915

23

LTE Band 28

703 – 748

23

LTE Band 38

2570 – 2620

23

12 en-US

LTE Band 40

2300 – 2400

23

LTE Band 41

2496 – 2690

23

LTE Band 42

3400 – 3600

23

5G NR n1

1920 – 1980

23

5G NR n3

1710 – 1785

23

5G NR n7

2500 – 2570

23

5G NR n28

703 – 748

23

5G NR n38

2570 – 2620

23

5G NR n40

2300 – 2400

23

5G NR n41

2496 – 2690

23

5G NR n78

3300 – 3800

23

Operating mode NFC

Frequency MHz
13.56

H-Field Strength(dBuA/m at
10m)

FCCandICcompliance.Thisphone complies with part 15 of the FCC
rules. Operationis subject to the followingtwo conditions: (1) thisphone maynot cause harmful interference, and (2) thisphone mustacceptany
interference received,includinginterference that might cause undesired
operation. This phone complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this
phone may not cause interference, and (2) this phone must accept any
interference received, including interference that might cause undesired operation.

Exposure to RF energy & phone operation. Your phone contains a transmitter andreceiver of RFenergy. Itisdesigned to complywith regulatory requirements concerning human RF exposure. For optimal phoneperformance,andto stay withinthe RFexposureguidelines: · Hold yourphonenormallyat yourear whentalkingonit. · When using the phone next to your body(other than in your handor
against your head), maintaina distanceof5 mmfrom your body to be consistent with how the phone is tested for
13 en-US

compliance with RF exposure requirements. · If you use your phone with a non- Motorola accessory case or
holder, make sure the accessory maintains the required separation distance and has no metallic parts. Note:According tothe World Health Organization,”many studies have been carried out over the last twenty years to evaluate the risksthat phonespresent to health. Uptonow,thenegative impact on health ofusing phoneshasnotbeen proven” (Leaflet No. 193).In accordance withFrench regulations, weareobligedtoincludethe following recommendations regarding precautionary measures: you canlimityourexposuretoradiofrequencyenergya)byusing your phoneinareaswithgoodnetwork coverage,orb)byusingahands- free kit to keep your phone away from your head and body. In this latter case, pregnant womenare advisedto keeptheirphoneaway fromtheirabdomen.Itisalsorecommendedthat adolescents keep their phones away from the lower part of their abdomen.
Importercompany. LenovoTechnology B.V.Merkezi Hollanda Turkiye Istanbul ubesi. Palladium Tower Mrk. K.Bakkalköy Mh. Halk Cad. Kardelen Sokak No:2/1 Kat:3. Ofis No: 13 34746. Tel: +90 216 577 01 00 Atasehir Istanbul Türkiye.
Servicelife.This product hasan expected servicelife of 5 (five) yearsas determined by the Turkish Ministry of Customs and Trade.
Ukraine radio compliance. Hereby, the manufacturer, Motorola Mobility LLC, declares that this radio equipment complies with Technical Regulation of radio equipment. The full text of declaration of conformity is available at www.motorola.com/red.
Unifiedproductcirculationmark.Compliance with the requirements of Technical Regulations: Smartphone meets the requirements of TR CU 020/2011 “electromagnetic compatibility of technical means.” TR EAEU 037/2016″OnRestrictionsoftheuseofhazardoussubstances in electrical andradioelectronicequipment”.Charger(ACadapter) meets the requirements of TR CU 004/2011 “on safety of low-voltage equipment.” TR CU 020/2011 “electromagnetic compatibility of technical means.” TR EAEU 037/2016 “On Restrictions of the use of hazardous substances in electrical and radio electronic equipment”. Mark of conformity:
Russian compliance. Smartphone for personal and business use, designed for voice calls, sending text messages, data transfer, with support for various connection profiles (Wi-Fi, Bluetooth, GSM, CDMA, etc.) and applications.
: , 222 . , 1800, , 60654, (Motorola Mobility LLC, 222 W. MerchandiseMartPlaza, Suite1800, Chicago,IL60654,USA)
Made in China. Representative: LLC Lenovo EE/A, 143401, Moscow Region, Krasnogorsk, boulevard Stroiteley 4 bld 1, section A, 7 floor.
Importer:The name ofImporter canbe foundonpackage label/
14 en-US

sticker.
Manufacturing date: see package label
, line Date (the date is indicated in a format year-month-date).

  • According tothe standard GOST2.601-2013″Unifiedsystem of design documentation. Operational manual», article 5.1, clause 5.1.2, sticker/label is considered as type ofoperation manual.
    Life cycle of the product: 2 years.
    MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONES
    Motorola MobilityLLC,oritssubsidiaries,(“Motorola”)warrantsto the original consumer purchaser (“you”) that the Mobile Phone or Moto Mod accompanying this warranty, and any in-box accessories which accompany it (the “Products”), will be free of substantial defects in material and workmanship for the period noted in the Addendum (see end of section), beginning from the date of original consumer purchase (“Warranty Period”) provided that the Products are used for normal consumer purpose.
    This warrantyonlyapplies to the first purchaser, and begins onthe original date of purchase by such first purchaser. This warranty does not apply to products that are resold to a second purchaser (e.g. either as used, refurbished, or otherwise). In the event of a dispute as to whether the phone has been resold, if the date the phone has been first activated precedes the date of purchase bythe second purchaser, suchphoneshallbedeemedto havebeenresold,andthis warranty shall not apply.
    Note for Moto Mods owners: This warranty covers only the Moto InstaShare Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell Wireless Charging, Moto TurboPower Pack, Moto 360 Camera,andMoto SmartSpeakerwithAmazon Alexa,andPolaroid Insta-Share Printer, Moto Gamepad, Moto Stereo Speaker, Moto Power Pack & TV Digital, Moto Style Shell,and Moto 5G Moto Mods. Third- partyMotoModsarenot coveredbythiswarranty,butmaybe covered by a separate warranty that accompanies them.
    Repairs made by Motorola or its authorized agent under this Limited Warranty (“Warranty Service”) are covered for thebalance of the original Warranty Period,or fortheperiodnotedinthe Addendum, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or authorized distributorofMotorola Productswhichareaccompaniedin- boxby this written Limited Warranty. This Limited Warranty ispersonal to you and not transferable. No retailer or other third party is authorized to make any representations on behalf of Motorola or to modify this Limited Warranty.
    AdditionalwarrantycoverageforthoseProductsthat containthe ShatterShieldTM Display (not all products contain the ShatterShieldTM
    15 en-US

display, see printed manual for details). The ShatterShieldTM display consists of the internal displaypanel and embedded lens, which are warranted against shattering and crackingforfour (4) years from the original date of consumer purchase. Certain phones may include a protective lens, screen protectors, or other similar external layers, which arenotcoveredbythisadditional warranty. Allother limitationsand exclusionscontainedinthisLimitedWarranty(see “What is not covered” section), including scratches and other cosmetic damage, intentional damageorabuse, and normal wear and tear,applyto the components of the ShatterShieldTM display.
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS,ANDYOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY. FORCONSUMERSWHOARECOVEREDBYCONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT,THEIR COUNTRYOF RESIDENCE, THEBENEFITS CONFERREDBYTHISLIMITEDWARRANTYAREIN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTIONLAWSANDREGULATIONS.FORAFULL UNDERSTANDING OFYOURRIGHTSYOUSHOULDCONSULTTHE LAWSOF YOUR COUNTRY, PROVINCE OR STATE.
What will we do if you make a claim under this Limited Warranty? If you make a valid claim under this Limited Warranty, Motorola, or its AuthorizedService Provider will,attheir discretion,either(1) repair the Product using new,used, or reconditioned replacement parts; or(2)replacetheProductwithanewor`likenew’reconditioned Product thatisthe same or similartothe warranted Product; or (3) refund the purchase price. Repaired or replaced products will be returned to you in their original factory configuration, plus any applicable software updates, which mayaffect useand/or compatibilitywiththirdpartyapplications(forwhichMotorola shall have no liability). Any refunded or replaced Product shall become the property of Motorola. To obtain service under this Limited Warranty, theclaimshouldbe madeinthecountrywheretheProductwas intendedforsale;otherwise repairservicesarelimitedtotheoptions available in the country where the service is requested.
What is not covered? This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship:
(a) Normal wearandtearduetothenormalagingoftheProduct, including parts that are expected to deteriorate over time, such as batteries, lens liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the Products.
(c) Damagecaused bythe use of non-Motorola branded or
16 en-US

approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola, includingdamagecausedby(i)accident,abuse,misuse;(ii) operating a Product outside its permitted or intended uses as defined in the Products’ User Manual, Quick Start Guide, Online Tutorials, and other documentation provided to you, including useoftheProductsfor commercial purposes;(iii)impropercare andhandling(e.g.subjecting theProducttotemperaturesabove the temperature for which the Product is approved), abuse or neglect (e.g. broken or bent connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping the Product);(iv)contact withliquids,water,rain,extremehumidity, unusuallyheavy perspiration, vapor or other moisture; sand, food, dirt or other similar substances (except for Products sold as resistant to such substances),butthenonlytotheextentthedamagewasnot causedbyincorrectlysecuringthephone’sprotectiveelements (e.g. failingtoproperlycloseaseal),orsuchprotectiveelements aredamaged ormissing(e.g.acrackedbackcover),orsubjecting aProductto conditionsbeyonditsstatedspecificationsorlimits (e.g. IPx7, 30 minutes in 1 meter of fresh water); or (v) flood, fire, earthquake, tornado or other acts of God not within Motorola’s reasonable control.
(e) Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written permissionofMotorola,includingProducts(i) withserial numbers or other manufacturer codes that have been removed, altered or obliterated;(ii)with mismatchedor duplicated serial numbers;(iii)with broken seals or other evidence of tampering; or (iv)whichhavebeenmodifiedtoalterfunctionalityorcapability, or show evidence of attempts to modify them.
· WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE: ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A PHONE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS FOR YOUR SPECIFIC PHONE MAY PERMANENTLY DAMAGEYOUR PRODUCT, CAUSE IT TOBE UNSAFEAND/OR MALFUNCTIONANDANYDAMAGETHATIS CAUSEDTHEREFROM WILL,UNLESSOTHERWISESTATEDBY MOTOROLA,NOTBE COVERED BY THIS LIMITED WARRANTY.
· IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION,
17 en-US

TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF USE OF THE PRODUCT.
(g) Defects,damages,orthefailureoftheProductduetoanythird party communication service or network you subscribe to or use with the Product.
(h) Software, either embedded in, downloaded to, or accompanied with the Products.
· TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWAREORAPPLICATIONSCONTAINEDTHEREIN,OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BECORRECTED.WHERESUCHSTATUTORYORIMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITEDINDURATION TOTHEDURATIONOF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINEDBYMOTOROLAINITSSOLEDISCRETIONSHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
· TOTHEEXTENTPERMITTEDBYAPPLICABLELAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY,WHETHERINCONTRACT,TORTOR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGESINEXCESSOFTHEPURCHASEPRICEOF THE PRODUCTS, ORFORANYINDIRECT,INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESSINTERRUPTION;LOSSOFOPPORTUNITY;LOSS OF GOODWILL;LOSSOFREPUTATION;LOSSOF,DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE
18
en-US

OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ONOR USEDWITHMOTOROLAPRODUCTS,ORANYFAILURE TO MAINTAINTHECONFIDENTIALITYOFANYINFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIALLOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICESPROVIDEDUNDERTHISLIMITEDWARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THE ABOVE DISCLAIMERS OF LIABILITY. · SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THELIMITATIONOREXCLUSIONOFDAMAGESFOR PERSONAL INJURIESCAUSEDBYNEGLIGENCE,SOTHE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS WARRANTYGIVESYOUSPECIFICLEGALRIGHTS, AND YOUMAY ALSOHAVEOTHER RIGHTS THATVARYFROM STATE OR JURISDICTION.
My Product needs service, what should I do? Locate your valid proof of purchase, showing the date of purchase, you will need it to obtain warranty coverage.
1. Beforeattempting todiagnoseorrepairanyProduct,please backupall software,applications,andother data,including contacts,photos, music,games,which willbeerasedduring the repair process and cannot be reinstalled by Motorola and Motorola shall have no liability therefore.
2. Review the online Motorola customer support website at www.motorola.com for troubleshooting information.
3. IftheProductisstillnotfunctioningproperlyafter you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support page of www.motorola.com.
4. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads.
Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes outlined above, and any repair instructions provided by Motorola.
5. Ifthesoftwareupdatedoesnotfixtheproblem, you will receive instructions on how and where to ship the Product for evaluation. You mustsupply:(i)proofofpurchase;(ii)awritten descriptionofthe problem; (iii) the name of your mobile
19
en-US

networkserviceprovider,ifapplicable;and(iv)yourhomeand email address and telephone number. Motorola reserves the right to charge you for thecostofshippingthe Product to and from the authorized service center.
6. IftheProductisnotcoveredbythisLimitedWarranty(and you do nothave anyother statutory rights in your place of residence), Motorola will inform you of the availability, price, and other conditions applicable to such out-of-warranty repair of the Product.
Addendum: Warranty periods by country

Country/Region

Warranty Period (Months) Phone & Moto Mod/Charger/
Earphone/Non-Removable
Battery/Removable Battery

Guarantee policy (Mexico only)
This Guarantee Policy represents the only guarantee that applies to personal communication Products and Accessories of the Motorola Trademark that are purchased in Mexico.
Items covered by this Guarantee It protects the manufacturing defects and hidden defects of the “Products” and “Accessories” (such as batteries, antennas, chargers, wired headphones and wireless phones) of the Motorola trademark, describedin the spacethatfor suchpurposeisestablishedon the back of this Guarantee Policy, which covers all of the parts, components, accessories and labor of Motorola Products, as well as the transportation costs that derive from fulfilling this policy, within its service network.
The Motorola “Products” that this guarantee protects may be: (a) cellular phones, (b) smart phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless phones.
Motorola, free of charge for you, shall have the option to repair or replace the “Products”, “Accessories” and components that present problemsand are covered by the Guarantee. Motorola Comercial, S.A.deC.V.shalluseused,equallyfunctioning,refurbished,repaired or secondhandpartsor sparepartstorepairthe”Product.”Software updates shall not be provided.
Duration of the Guarantee
The duration of the guarantee shall be one year starting from the purchase date of the new “Product”or “Accessory” at an authorized

20 en-US

establishment. Procedure for exercising the Guarantee Todemand the fulfillment of thisguarantee, the address where the “Product” or “Accessory” was purchased must be sent to the address of the Person Responsible for the “Products” and “Accessories” in Mexico: Motorola Comercial S.A. de C.V. Paseo delosTamarindos No.100,Piso1, Oficina101 Col. Bosques de las Lomas Cuajimalpa de Morelos México, Ciudad de México, C.P. 05120 Número telefónico: 01 800 021 0000 ortotheaddressoftheauthorized service center(which you can consult free of charge bycalling 018000210000) andpresenting the “Product” or “Accessory” with its parts and components. Toexercisethisguarantee,youmustpresentthe”Product” or “Accessory” and this Guarantee Policy duly sealed by the establishment where it was purchased. In the event that this policy was not established on the date in which the “Product” or “Accessory” was purchased, you must present the receipt from this purchase. Limitations or exceptions of this Guarantee The guarantee shall not be valid: · Whenthe”Product”or”Accessory”has beenusedinconditions
different than normalconditions. · When the “Product” or “Accessory” has not been operated in
accordance with the accompanying usage instructions. · Whenthe”Product”or”Accessory”hasbeen changed or
repairedbypeoplewhoarenotauthorized bythenational manufacturer, importer or respective responsible retailer. Motorola shallnotifythe consumerifthe servicerequestiscovered bythis guarantee policy;intheeventthatitisnotcovered,Motorola shallinform the consumeroftheavailability,pricesand other conditions that apply to repairing the “Product”. Motorola shall only replace the “Product” or “Accessory”, upon turning in the “Product” or “Accessory” purchased. For more information about the “Product” that needs repairs that are not covered by this guarantee, please call 01 800 021 0000. Product model: Product purchase date Seal of authorized distributor or establishment where Product was purchased: Note: In other countries, consult the local
21 en-US

guarantee laws and regulations and your local Motorola office. Comisión de Regulación de Comunicaciones (CRC). To find the CRC approval letter for the phone, visit http://www.siust.gov.co/siic/publico/terminal-homologada. Thisphone works with4GLTEtechnologyandisenabled tooperate on the band 4 – AWS and band 7 – 2,600 MH, for more information visit www.motorola.com/support. Hearing Aid Compatibility (HAC). Go to www.motorola.com/hacphones or see `Hearing aids’ in the user guide to learn more. Compatibleenergyefficientpowersupplies.Motorola productsare designed to work with a range of compatible power supplies. You canfinda liston theproduct- specificEU Declaration of Conformity (DoC) at www.motorola.com/RED. To find energy efficiency information for your power supply, go to www.motorola.com /eu-erp. Service & Repairs. If you have questions or need assistance, we’re hereto help.Gotowww.motorola.com/support, whereyoucan select from a number of customer care options. Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO, and the MOTOfamilyofmarksaretrademarksorregistered trademarks of Motorola Trademark Holdings, LLC. All other product orservicenamesare the property of their respective owners. © 2020 Motorola Mobility LLC. All rights reserved. Motorola Mobility LLC 222 W. Merchandise Mart Plaza Chicago, IL 60654 www.motorola.com
Toviewthe SARand/orPDvaluesforyourphone,visit www.motorola.com/sar. This product meets the applicable national or international RF exposure guidance (SAR guideline) whenusednormallyagainstyourheador,when wornorcarried,at a distanceof5mm fromthebody. TomeetRFexposure guidelines during body- wornoperation, the device should be positioned at least this distance away from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. To view additional information, visit www.motorola.com/rfhealth.
22 en-US

Warranty Card
Product name ………………………….. Serial number / IMEI ………………………….
Lenovo(MotorolaMobilityLLC)guaranteesthateverypurchased Lenovo hardware product is free from material and quality defects in caseofnormal useofthe productduringthe warrantyperiod.
The warrantyperiod for thepurchased product is24 months from the originaldateofpurchasestatedonthereceiptorinvoice,unless otherwise specified by Lenovo. The above mentioned warranty periodalso applies to the accessories included in the product.
The warranty rights will be exercised upon presentation of ………………………… and confirmation that the entries in the warranty card are in conformity with the actual state of affairs.
Depending on thetype of fault andthe level of support selected, the customer will be informed about further service procedures. If theproduct needstobedeliveredtothemaintenance service,the product shouldbedeliveredinacompanypackagingorinarigidbox with intactflaps, secured inside with a suitable cushioning material. Each item should be wrapped separately.
Anyproductdefectsdiscoveredduringthewarrantyperiod willbe repaired orreplacedfreeofcharge.Thetimeduringwhichdefective productsremain inrepairisnotincludedinthewarrantyperiod.The maximum permitted repair time is14 calendar days fromthe date theequipmentissubmittedto repair.The methodofdefectrepairis determined by the guarantor.
Duringthewarrantyperiod,theguarantorwillreplacetheproduct withan analogousoneor another model,freefrom defects, withnoworse technical parameters if: · the reported defect is not removable, or · the warranty service cannot be performed within the
aforementioned period.
The Warranty Card should be filled in completely and legibly, signed by the seller and the buyer, and should not contain any deletions, corrections, etc.
The warranty does not cover mechanical damage, defects caused by improperuse or use of the productinconsistent withtheoperating manual as well asdefectscaused by random events. Mechanically damaged parts of the device lose their warranty.
The warranty does not cover the restoration of the customer’s data or software.
Themaintenanceservicemayrefusewarrantyrepairintheevent of an inconsistency of product serial numbers with serial numbers containedin theWarrantyCard,illegible records, changeorlack of product serial number, detecting unauthorized repairs, breach of warranty seals of the product or its components, or use of the
product contrary to its intended purpose.
Thiswarranty with respect to consumer goodsdoes not exclude, limit or
23 en-US

suspend the purchaser’s rights under the warranty provisions for defects in the sold item.
Inthe case of reporting a defect not coveredbythe warranty,the authorized Lenovo service may charge the Claimant with the costs of diagnostics and logistics.
Thiswarrantyisthe sole warrantyoftheCustomerin Poland.The guarantor of the device is:
Lenovo (Motorola Mobility LLC) Branch in Poland, ul. Gottlieba Daimlera 1, 02-460 Warsaw. Hotline: +48 223 07 360

Date of Acceptance
for Service

Date of receipt Type of fault

Stamp of the service
facility

Remarks:
Date ofsale ……………………………. Stamp and signature of seller Authorized Lenovo service: Regenersis (Warsaw) Limited, Janki, ul. Falencka 1B, 05-090 Raszyn Hotline: +48 22 703 41 00 Open: Monday­Friday 8:30­18:00 www.ctdipolska.pl

24 en-US

25 en-US

26 en-US

27 en-US

28 en-US

29 en-US

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals