motorola ANATEL Moto E5 Play 4G 16GB Dual Chip Android Instruction Manual
- June 17, 2024
- Motorola
Table of Contents
- ANATEL Moto E5 Play 4G 16GB Dual Chip Android
- Product Information
- Specifications
- Product Usage Instructions
- Legal, Safety, and Regulatory Information
- Battery Safety
- Driving Precautions
- Health and Safety
- Environmental Impact
- Q: Is the phone waterproof?
- Q: What should I do in case of high volume usage warning?
ANATEL Moto E5 Play 4G 16GB Dual Chip Android
Product Information
Specifications
- Water Resistance: Water-repellent design
- Battery: Removable battery
- Additional Features: Class 1 Laser, App
support, Limited warranty
Product Usage Instructions
Legal, Safety, and Regulatory Information
Before using the product, ensure you read and understand the
legal, safety, and regulatory information provided in the user
manual.
Battery Safety
When handling the battery, avoid using tools, sharp objects, or
excessive force to insert or remove it. Only remove the battery
through a Motorola-approved service center or skilled personnel to
prevent injury.
Driving Precautions
Always prioritize responsible and safe driving when using the
product in a vehicle. Adhere to local laws and regulations while
driving.
Health and Safety
Avoid listening at high volumes through headsets to prevent
hearing damage. Be cautious of flashing images or loud sounds that
may cause discomfort.
Environmental Impact
Recycle the package and paper products that come with the phone.
Dispose of the battery and phone responsibly by following recycling
guidelines to reduce environmental impact.
Frequently Asked Questions (FAQ)
Q: Is the phone waterproof?
A: The phone features a water-repellent design but is not
waterproof. Refer to the user guide for care instructions regarding
water exposure.
Q: What should I do in case of high volume usage warning?
A: To prevent hearing damage, avoid listening at high volume
levels for extended periods. Always prioritize your hearing
health.
Legal, safety, and regulatory
Legal information. This guide provides important legal, safety, and regulatory
information that you should read before using your product. Forthe
completelegalinformation,fromthehome screen swipe up and tap Settings > , then
type Legal information, or visit www.motorola.com/device-legal.
Water repellent. Your phone is not waterproof. For more about your phone’s
water-repellent design and care, see the user guide.
Regulatoryinformation(e-label).Toviewregulatory information for this
phone,fromthehomescreen swipeupandtapSettings> , thentype Regulatory,or
visitwww.motorola.com/device-legal.
Battery safety. Your phone uses a removable battery. Don’t use tools, sharp
objects, or excessive force to insert or remove the battery. This maydamage
the batteryand could cause burning and injury.
Battery safety. To prevent possible burning and injury, the battery in your
phone should only be removed by a Motorola-approved service center or similar
skilled personnel.
If your phone becomes unresponsive, press and hold the Power button until the
screen goes dark and your phone restarts. Charge your phone using a compatible
Motorola charger. Use of other chargersisnotrecommended. Don’t charge
yourphone in temperaturesbelow-20°C(-4°F)orabove45°C(113°F).For more, see the
“Legal information” section of this guide, or visit www.motorola.com/device-
legal.
Driving precautions. Responsible and safe driving is your primary
responsibility when driving a vehicle. Always obey local laws and regulations.
For more, see the “Legal information” section of this guide to find the
complete legal information, or visit www.motorola.com/device-legal.
Seizures,blackouts, eyestrain &discomfort.This device may display
flashingimagesorloudsounds. For more, seethe”Legal information” section of
this guide to find the complete legal information, or visit www.motorola.com
/device-legal.
Medical devices. This device may interfere with pacemakers and other medical
devices. For more, see the “Legal information” section of this guidetofindthe
completelegalinformation,or visit www.motorola.com/device-legal.
Class 1 Laser. This device is classified as a Class1 Laser product, which is
safe in normal use per IEC60825-1:2007 and IEC60825-1:2014. This device
complies with 21 CFR 1040.10 and 1040.11, except for
deviationspursuanttoLaserNotice50,dated June24,2007.Donot attempt to modify or
disassemble.
Extremeheatorcold.Don’t use your phonein temperatures below
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-20°C (-4°F) or above 45°C (113°F). Don’t store/transport your phone in temperatures below -20°C (-4°F) or above 60°C (140°F). SAR information (on e-label). To view specific absorption rate (SAR) values for t phone, from the home screen swipe up and tap Settings> , thentypeRegulatory,orvisitwww.motorola.com/sar. Operational warnings. Obey all local restrictions when using mobile devices in public areas, such as hospitals, airplanes, or schools. · Potentially explosive areas: Potentially explosive areas are often,
but not always, posted and can include blasting areas, fueling
stations,fueling areas(suchasbelowdeckson boats), fuelor
chemicaltransferorstoragefacilities,orareaswherethe air contains
chemicalsorparticles, suchasgraindust, or metal powders. Turnoff your phone
before entering such an area, and do not charge batteries.In suchareas,
sparkscanoccurandcausean explosion or fire. · Symbol key: Your charger, phone,
battery (if user-removable), phone display, user’s guide, or packaging may
contain symbols, defined as follows:
Important safety information follows.
The package and paper products that came with your phone can be recycled.
Don’t dispose of your battery or phone with your household waste. See
“Disposal & recycling” for more information.
Don’t dispose of yourbatteryorphonein a fire.
For indoor use only.
Listeningathighvolumeto musicor voice through a headset or headphone may
damage your hearing.
Warning about high volume usage. To prevent possible hearing
damage,donotlisten athigh volumelevelsforlong
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periods.
Disposal & recycling. For help recycling products and packaging responsibly,
go to www.motorola.com/recycling.
Usage. This phone supports apps and services that could use a lot of data, so
make sure your data plan meets your needs. Contact your service provider for
details. Certain apps and features may not be available in all countries.
Warranty. This product is covered by Motorola’s limited warranty. o review the
warranty on your phone, swipe up and tap Settings > , then type Legal
information, or visit www.motorola.com/device-legal. You may also obtain a
copy of the warranty by contacting Motorola at: Motorola Mobility LLC,
Attention Customer Service–Warranty Request, 222 West Merchandise Mart Plaza,
Suite 1800, Chicago, IL 60654.
Arbitration & opt-out. Except where prohibited by law, any controversyor claim
arising outoforrelatingto anyMotorola product will be resolved bybinding
arbitration, instead of in court, unless you opt-out. To opt-out, send a
written rejection notice within 30daysofpurchasethat includesyour
name,address,phone number, phone, and phone serial number, and tells Motorola
that you are rejecting this Arbitration provision to: Motorola Mobility LLC,
222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-
Out, Chicago,IL 60654 or arbitrat@motorola.com. Tolocate yourphone’s
serial(IMEI) number,from thehome screen swipe up and tap Settings > , then
type IMEI. For more information on this arbitration provision, on your phone,
swipe up and tap Settings > ,then type Legal information, or visit
www.motorola.com/device-legal.
Legal disclaimers. Features, services and applications are network
dependentand maynotbeavailable inallareas;additionalterms/ charges may apply.
Features, functionality, and other product specifications, as well asthe
information contained inthis guide, are based upon the latest available
information and believed to beaccurateatthetimeofprinting.
Motorolareservestheright to correct or change any information without notice.
ANATEL: model
This product is approved by ANATEL in accordance with the regulated procedures
for assessing the conformity of telecommunications products, and meets the
applied technical requirements, including the exposure limits of the Specific
Absorption Rate for radio frequency, electric, magnetic and electromagnetic
fields.
“This equipment is not entitled to the protection from harmful interference
and may not cause interference with duly authorized
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systems.” www.anatel.gov.br
For more information about your phone’s SAR (Specific Absorption Rate), visit www.motorola.com/sar. Click on the Brazilian flag, then choose your phone from the list.
This product contains lithium ion batteries approved by ANATEL. In
accordance with ANATEL rules, the respective approval seal willbe
applied inthe manual for productswhere thebatteryisnot accessible by the final
user.
Specific Absorption Rate (SAR) and Power Density (PD)(ICNIRP).
YOUR PHONE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURETORADIOWAVES. ThehighestSARvaluesunderthe ICNIRP guidelines for your
phone model are:
Head SAR
W/kg
Body-worn SAR
W/kg
Limb SAR
W/kg
Electrical Requirements.
Battery: Adapter: Entrance: Exit:
Car Charger: Entrance:
Exit:
NCC statements.
· SAR. SAR limit 2.0W/Kg; after testing value: W/Kg. · LTE bands. This product
supports LTE frequency bands:
.
· Radio frequency. Wireless information transmission equipment must avoid
affecting the operation of nearby radar systems. For reducing RF influence,
use properly. For instructions on proper use, refer to your quick start guide.
· Battery. If the battery is incorrectly replaced, there is danger of an
explosion. For proper battery care, refer to your start guide.
· Vision.Excessiveuseofyourphonemayharmyourvision.Takea10minute break after 30
minutes of continuous use.
· Children.Children under two yearsold shouldnotlook atthe screen. Overtwo
yearsold, do not lookat the screen more than one hour a day.
· Radio frequency motors. Article XII Type: Certified low power radio
frequency motor, unlicensed, company, firm or user shall not alter the
frequency, increase the power or change the characteristics of the original
design and function. Article
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XIV: Using low-power radio-frequency motors shall not affect flight safetyand
interfere with legal communications; when thereis interference
bythediscoveryshouldbeimmediately suspended, andtoimprovewithoutinterfering
maycontinue to be used. Legal communications in the preceding paragraph,
refers to radio communication in accordance with the provisions of the
Telecommunications Act of operation. Low-power radio communication
interference motor must endure radiation and ElectronicEquipment
legalorindustrial, scientificandmedical radio. · Battery recycle.
· Importer. Netherlands Business Associates Ltd. Taiwan Branch 5th Floor,
No89, Sec. 2, Dibing Avenue, Neihu District, Taipei. Importer, Manufacturers,
Wholesalers, Retailers 0800-000-702
· Storage(w/SDcard).Built-inmainmemorycapacity: GB; minimum main
memoryavailable to users: GB; expandable memory card support: GB or less.
· Storage (no SDcard). Built-in main memory capacity: GB; minimum main memory
available to users: GB; your phone does not support an expandable memory card
· Turbo charging. The product supports fast charging : Adapter Brand name,
Adapter Model name,thefast charging modeis XVdc/X.XA; and the normal charging
mode is XVdc/X.XA.
· PWSreception.WhenSIM1andSIM2cardsareinuse,only4G function will display the
PWS reception function normally.
Thailand licensed devices.
RoHS statement. RoHS compliant as per India E-waste
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(Management) Rules.
World Health Organization advice. Organizations such as the World
Health Organization (WHO) and the US Food and Drug Administration have stated
that if people are concerned and want toreducetheir exposure they could use a
handsfree accessory to
keepthe phoneawayfromthe head andbodyduringphone calls, or reduce the amount
of time spent on the phone.
Note: This guidance is included as a precaution, per the requirements ofthe Government of India. The scientific consensus is that there are no known RF health effects from the use of phones.
Vietnam RoHS. Products sold in Vietnam, on or after September 23, 2011, meet the requirements of the Vietnam Circular 30/2011/TT-BCT (“Vietnam RoHS”).
Battery. Your battery is marked with a recycle symbol like this one. For more
information, visit http://www.baj.or.jp/.
Near-fieldCommunication(NFC).Your phone might
Li-ion00
support NFC. To find out and turn NFC on/off,
swipe up and tap Settings > , then type NFC. For more information, refer to
Settings > Help.
Allergens. Trace amounts of an allergen maybe added during
manufactureofaphoneordevicecomponentthatmaycause discomfort for some
individuals. This approach is common for many typesofproducts. Werecommendthat
you monitoranyproducts thatmaybeinprolonged contactwith
yourskin,andavoidcontactif you experience skin irritation.
Location services. Your mobile device can provide location information to
applications, using sources including GPS (GPS, AGPS, Galileo, GLONASS and
Beidou – depending on the device specification) and Wi-Fi. GPS systems use
government-operated satellites that are subject to changes in national policy
by the governments operating them that may affect the performance of location
services technology on your mobile device. AGPS (Assisted Global Positioning
System) uses your wireless service provider’s network to improve performance.
Airtime, data fees, and/or additional charges may apply in accordance with
your service plan.
Phonestransmitlocation-basedinformation when connected toa wireless network or
when using other location technologies like GPS. If you use applications that
require location-based information such asdriving directions, your phone will
providelocation information
tothem.Theseapplicationsmaysharelocationinformation with third parties,
including your wireless service provider, applications providers,
Motorola,Lenovo, and otherthird parties providing services.
Emergency calls: When you make an emergency call, the cellular network may
activate the AGPS technology in your phone to tell
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the emergency responders your approximate location. AGPS has limitations and
may not work in your area. Therefore: · Always tell the emergency responder
your location to the best of
your ability; and · Remainonthe call for aslong asthe emergency responder
instructs you. Phone security. Motorola understands that a safe and secure
mobile experience is important to everyone. Because some features of your
phone might affect your security, please follow these recommendations to
enhance protection of your phone: · Monitor access. Keep your phone with you
and don’t leave it where
others might have unmonitored access. Use your phone’s security and lock
features, where available. · Keep software up to date. If Motorola or a
software application/ vendor releases a patch or software fix for your phone
that updates the phone’s security is released, install it as soon as possible.
· Secure personal information. Your phone can store personal information in
variouslocations,including a SIM card, memory card,
andphonememory.Besuretoremoveor clearallpersonal information before you
recycle, return, or give away your phone. You can also backup your personal
data to transfer to a new phone. Userprivacy.MotorolaandLenovoare
committedtoprotecting and
appropriatelyusingpersonaldataanduserinformationunder our care. To better
understand what data Motorola and Lenovo may collect and use, be sure to
review the Motorola/Lenovo privacy policies linked within your phone (found at
phone set-up and in Settings).Pleasealsobe sureto takeadvantageoftheprivacyand
security controls and features within your phone.
Inaddition,pleasenotethatwhenyourMotorolaproductis turned on forthe first time
(and is connected to theinternet), the international mobile station equipment
identity (IMEI) number or serialnumber(SN)ofthis producttogether
withtheinformation about the country and city where this product is first
activated will be registered with Motorola and/or Lenovo; this will be a one-
time registration. Confirming the mobile phone/tablet’s activation will
facilitate after-sales service to you by verifying the product’s authenticity.
For the registration, the data transmitted is less than 1KB.
Contact center. Japan: 0120-227-217.
NTC requirements. This telecommunication equipment is in compliance with NTC
requirements.
Contact centers. Thailand 0018008526352 /+66 20269362 South Korea
0079885218264 Indonesia 0018038522246
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Singapore 8008526007 Philippines 1800 1855 0288 Vietnam 120852302 Malaysia
1800817032 Hong Kong 2506-3888 Taiwan 00886 2 8758-6163 Australia 1300138823
New Zealand 0508 668676
Motorola authorized service centers:
M-CARE
Semarang
Jakarta
Jl. Jendral Sudirman
Itc Roxy Mas Lt. 4 No. 256, Semarang
18 Jl. Kyai hasyim Tel: 024-70148778
Ashari, Jakarta Pusat Monday-Saturday:
Tel: 0216319647 10.00-17.00
Monday – Saturday :
11.00-19.00
Sunday : 11-15.00
Bandung
Balubur Town Square (Baltos) Lt. 1 K05 K06, Jl. Tamansari, Bandung Tel:
089614618594
Monday – Friday : 10.00-18.00 Saturday : 10.00-15.00
Ruko Mall Roxy Square No.A1, Jl.Kyai Tapa No.1, Jakarta Barat Tel:
021-56954393
Monday – Friday : 09.00-17.00 Saturday : 09.0015.00
Surabaya Mastech Blok F11 (Maspion Square) Jl.
A. Yani 78, Surabaya Tel: 031-8477889 ext.1611 Monday – Saturday : 11.00-21.00
Cirebon
Jl. Pasuketan No. 63, Cirebon, Jawa Barat Tel: 0231-209322 Monday – Friday :
09.00-17.00 Saturday : 09.00-
15.00
Ambassador Mall Lt. 2 Yogyakarta
Blok A No. 37, Jakarta Ramai Shopping
Selatan
Mall Lt.2 No.A26, Jl.
Tel: 021-5762539 Ahmad Yani No. 73,
Monday – Sunday : Yogyakarta
11.00-20.00
Tel: 0274-557015
Monday – Friday :
10.00-19.00
Saturday : 10.00-
17.00
Sunday : 10.00-15.00
Serang
Jl SA tirtayasa no.8a Simpang Pocis, Serang, Banten Tel: 0254-204882
Monday – Sunday : 10.00-20.00
ITC Cempaka Mas Lt.6 No.H7-H8, Jl. Letjen Suprapto, Jakarta Pusat Tel:
021-21480901
Monday – Friday : 10.00-19.00 Saturday :10.00-17.00. Sunday : 10.00-15.00
Tegal
Bali
Ruko Citraland Blok B Jl. Ratna no. 65 D,
No.11, Jl. Sipelem Denpasar, Bali
Raya, Tegal
Tel: 021-54375250
Tel: 0283-340909 Monday – Friday :
Monday – Friday : 08.30-16.30
08.30-17.30
Saturday : 08.30-
Saturday : 08.30- 16.30 17.30
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Batam
Jambi
Makassar
Komplek Wira Mustika C- Jl. Gajah Mada No.11 MTC Karebosi Lt.3
08, Nagoya, Batam Tel: -12, Jambi (Samping Blok I No.3-5, Jl.
077-8431101
Karaoke Charly) Jend.Ahmad Yani,
Monday – Friday : 09.00-18.00
Tel: 0741-43789 Ext.102
Makassar Tel: 0411-3635038
Saturday : 09.00- Monday – Friday : Monday – Friday :
18.00
09.00-17.00
10.00-19.00
Saturday : 09.00- Saturday : 10.00-17.00.
15.00
Sunday : 10.00 – 15.00
Medan
Jl. Sutomo No.490, Medan Tel: 061-4568988
Monday – Friday : 09.00-17.00 Saturday : 09.00-
15.00
MITRACARE
Jakarta Komplek Duta Merlin Blok C No.6-7, Jl. Gajah Mada 3-5, Jakarta Pusat
10130 Tel: 021-6347726
Monday – Saturday : 09.00-17.00
Bekasi
Bekasi Cyber Park Lt.1 Blok A10 No.10B, Jalan KH.Noer Ali No.177, Bekasi Tel:
021-88955327
Monday – Saturday : 10.00-19.00
Bandung
Istana Bandung Electronic Center Lt.3 Blok A No.06 Jl.Purnawarman No.13-15,
Bandung, Jawa Barat 40117 Tel: 022-4201887
Monday – Sunday :
10.00-19.00
Pusat Grosir Cililitan Lantai 3, No.661, Jl. Mayjen Sutoyo No. 76 Cililitan,
Jakarta Timur 13640
Tel: 021-80888540
Monday – Saturday: 10.00-19.00
Depok
ITC Depok Lt.3 Cafe No.126, Jl.Margonda Raya Kav.56, Pancoran Mas, Depok, Jawa
Barat 16431 Tel: 08787860022 /
02129502049
Monday – Saturday :
10.00-19.00
Medan
Surabaya
RukoPlazaMillenium Jl.Kusuma Bangsa
Medan, Jl.Kapten 92D, Tambaksari,
Muslim No.111 Helvetia, Surabaya, Jawa
Medan
Timur 60136
Tel: 061-8447598 Tel: 031-5347270
Monday – Saturday : Monday-Saturday:
10.00-19.00
08.30-17.30
Makassar
Jl.AP Pettarani Ruko Massalle No.94, Makassar, Sulawesi Selatan 90233 Tel:
0411-457098
Monday – Saturday : 08.30-17.30
Pekanbaru Jl.Tuanku Tambusai No.124, Kota Pekanbaru, Riau Tel: 076138390
Monday – Saturday : 08.30-17.30
Palembang Jl.Letkol Malang
Iskandar, Kel.17 Ilir, Jl.Soekarno Hatta PTP II
Kec.Ilir Timur I,
No.1 Kav.2, Malang,
Palembang,
Jawa Timur
Sumatera Selatan Tel: 0341-402096
30125
Monday – Sunday :
Tel: 0711-355886 10.00-19.00
Monday – Saturday :
08.30-17.30
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Lampung
Rantau Prapat
Jl.Diponegoro No.177, Jl.Gatot Subroto
Kel.Gotong Royong, No.5, Rantau Prapat,
Bandar Lampung Tel: Sumatera Utara
0721-262666
Tel: 0624-22588
Monday – Saturday : Monday – Friday
08.30-17.30
: 08.30-17.00,
Saturday : 08.30-
15.30
UNICOM
Bogor
Tangerang Supermall
Karawaci,
Jl.Boulevard Diponegoro No.105, Lt.LG #E2/ 25 (Area E Center), Lippo
Karawaci, Tangerang 15811 Tel: 021-5470398
Bogor Trade Mall Lt.2 Blok A16 No.1B Jl.H.Juanda No.68, Bogor 16127 Tel:
0251-8401301 /
8401302
Monday – Sunday : 10.00-18.00
/ 082311061658
Monday – Sunday :
10.00-19.00, Public
Holiday : 10.00-18.00
Padang Sidempuan Jl.Sudirman X Merdeka No.41, Week II, Padangsidimpuan,
Sumatera Barat Tel: 0634-24195
Monday – Friday : 08.30-17.00, Saturday : 08.30-15.30
Padang Jl.Dr.Sutomo No.48, Simpang Haru Kec. Padang Timur, Padang Tel:
0751-8951821 / 0823 87899712
Monday – Saturday : 10.00-18.00
Yogyakarta Plaza Ambarukmo Lt.LG BlokA12-14 Jl.Laksda Adi Sucipto, Yogyakarta
55281 Tel: 0274-4331334 Monday – Sunday : 10.00-20.00
Tasikmalaya Jl.Tentara Pelajar No.93 Empangsari Tawang, Tasikmalaya, Jawa
Barat 46113 Tel: 026-5322750 Monday – Saturday : 09.00-17.00
Jember Jl.Sumatera No.88, Sumbersari, Jember, Jawa Timur Tel: 0331-4436252 /
081938363177 Monday – Saturday : 09.00-17.00
Semarang Jl.Sriwijaya No.173 A Kel.Candi Kec. Candisari, Semarang Tel:
024-8455087 Monday – Saturday : 09.00-17.00
Pekalongan Jl.KH.M.Mansyur No.70, Pekalongan, Jawa Tengah Tel: 0285-426328
Monday – Saturday : 09.00-17.00
Pati Jl.Setiabudi No.2A, Pati, Jawa Tengah 59115 Tel: 082234179826 Monday –
Saturday : 09.00-17.00
Solo Jl.DR.Rajiman No.241 Jayengan, Serengan, Surakarta, Solo, Jawa tengah
Tel: 0271-668677 / 0878-36055598 Monday – Saturday : 09.00-17.00
Kediri Ruko Garden Ville A12 Jl.Kilisuci, Kediri, Jawa Timur 64122 Tel:
0354-680681 Monday – Saturday : 09.00-17.00
Pontianak Jl.Nusa Indah Baru No.F5 – Pontianak Tel: 0561-768470 Monday –
Saturday : 09.00-17.00
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Balikpapan Ruko Bandar Blok D-09, Jl.Jend. Sudirman, Klandasan, Balikpapan,
Kalimantan Timur 76112 Tel: 0542-739009 Monday-Saturday : 09.00-17.00
Manado Jl.Pierre Tendean No.18 Boulevard, Manado 95111 Tel: 0431-844561 Monday
– Saturday : 10.00-18.00
Bali Jl.Teuku Umar 170A, Dauh puri kuah, Denpasar, Bali Tel: 0361-8422375 /
0361-78870184 / 0361-232163 Monday – Saturday : 09.00-17.00
Bogor Jambu Dua Bogor, BEC Ruko Warung Jambu Blok R1 No. 1 Tel: 0251-8340653
Monday – Sunday : 10.00-18.00
Samarinda Ruko Simpang DR.Sutomo No.03 Jl.S.Parman, Samarinda 75117 Tel:
0541-4120744
Monday – Saturday : 09.00-17.00
Banjarmasin Jl.Jendral A.Yani Km.1 No.39 B Banjarmasin, kalimantan Selatan
70233 Tel: 0511-3267889
Monday – Saturday : 10.00-18.00
Kendari
Palu
Ruko Senapati Land Jl.Basuki Rahmat
Blok A No.36
No.24C Kel.Tatura
Jl.Brigjen M.Yunus selatan Kec.Palu
(Bypass) Kel.Bende selatan Palu, Sulawesi
Kec.Kadia, Kendari, Tengah
Sulawesi Tenggara Tel: 082176774679
Tel: 081215921122 Monday – Saturday :
Monday-Saturday: 09.00-17.00
09.00-17.00
Lombok Jl.Catur Warga No.10A Cakranegara, Mataram, Nusa Tenggara Barat 83126
Tel: 08175769223
Monday – Saturday : 09.00-17.00
TAM
Jakarta
Mall Of Indonesia, Erafone Mega Store GF 1A, Jl.Raya Boulevard Barat 14240 6-1
A9, Kelapa Gading, Jakarta Utara Tel: 021-29364707 Monday – Sunday :
10.30-18.30
Surabaya Plaza Marina, Lt.3 Blok C2-C3 Surabaya Tel: 031-8470323
Monday – Sunday : 10.00-20.00
Semarang
Jl. Badak Raya No.47 D, Kel. Pandeanlamper, Kec. Gayamsari, Semarang Tel:
024-76410154 Monday – Friday : 10.00-18.00, Saturday : 10.00-16.00
European conformance (CE). The following information is applicable to phones
that carry a CE mark. Contact point: Regulatory Compliance, Motorola Mobility
UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24
8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio equipment with this
declaration and bearing the CE mark
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is in compliance with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red.
Restrictions of use. This phone should only be used indoor within the
EU/EEA/UK(NI)whenoperatinginthe 5250to5350 MHz(Wi-Fi) frequency band.
In accordance with the relevant statutory requirements in UK, the 5250
to 5350 MHzfrequency range is restricted to indoor use only in the United
Kingdom.
Supported frequencies and power. This phone is capable of operation on the
following frequencies, subject to location and network availability.
Model: XT2347-1
Operating mode
Frequency range MHz / Band
Maximum nominal
transmit power dBm
Bluetooth
2400 2483.5
20
WLAN 2.4G
2400 2483.5
20
WLAN 5G band 1 5150-5250
23
WLAN 5G band 2 5250-5350
20
WLAN 5G band 3 5470-5725
20
WLAN 5G band 4 5725-5850
14
GPS/GLONASS/ 1559-1610
N/A
Galileo /BDS
GSM900
880-915
33
GSM1800
1710-1785
30
WCDMA Band I 19201980
24
WCDMA Band VIII 880 – 915
24
LTE Band 1
1920 – 1980
23
LTE Band 3
1710 – 1785
23
LTE Band 7
2500 – 2570
23
LTE Band 8
880 – 915
23
LTE Band 28
703 – 748
23
LTE Band 38
2570 – 2620
23
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LTE Band 40
2300 – 2400
23
LTE Band 41
2496 – 2690
23
LTE Band 42
3400 – 3600
23
5G NR n1
1920 – 1980
23
5G NR n3
1710 – 1785
23
5G NR n7
2500 – 2570
23
5G NR n28
703 – 748
23
5G NR n38
2570 – 2620
23
5G NR n40
2300 – 2400
23
5G NR n41
2496 – 2690
23
5G NR n78
3300 – 3800
23
Operating mode NFC
Frequency MHz
13.56
H-Field Strength(dBuA/m at
10m)
FCCandICcompliance.Thisphone complies with part 15 of the FCC
rules. Operationis subject to the followingtwo conditions: (1) thisphone
maynot cause harmful interference, and (2) thisphone mustacceptany
interference received,includinginterference that might cause undesired
operation. This phone complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
phone may not cause interference, and (2) this phone must accept any
interference received, including interference that might cause undesired
operation.
Exposure to RF energy & phone operation. Your phone contains a transmitter
andreceiver of RFenergy. Itisdesigned to complywith regulatory requirements
concerning human RF exposure. For optimal phoneperformance,andto stay
withinthe RFexposureguidelines: · Hold yourphonenormallyat yourear
whentalkingonit. · When using the phone next to your body(other than in your
handor
against your head), maintaina distanceof5 mmfrom your body to be consistent
with how the phone is tested for
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compliance with RF exposure requirements. · If you use your phone with a non-
Motorola accessory case or
holder, make sure the accessory maintains the required separation distance and
has no metallic parts. Note:According tothe World Health Organization,”many
studies have been carried out over the last twenty years to evaluate the
risksthat phonespresent to health. Uptonow,thenegative impact on health
ofusing phoneshasnotbeen proven” (Leaflet No. 193).In accordance withFrench
regulations, weareobligedtoincludethe following recommendations regarding
precautionary measures: you
canlimityourexposuretoradiofrequencyenergya)byusing your
phoneinareaswithgoodnetwork coverage,orb)byusingahands- free kit to keep your
phone away from your head and body. In this latter case, pregnant womenare
advisedto keeptheirphoneaway fromtheirabdomen.Itisalsorecommendedthat
adolescents keep their phones away from the lower part of their abdomen.
Importercompany. LenovoTechnology B.V.Merkezi Hollanda Turkiye Istanbul ubesi.
Palladium Tower Mrk. K.Bakkalköy Mh. Halk Cad. Kardelen Sokak No:2/1 Kat:3.
Ofis No: 13 34746. Tel: +90 216 577 01 00 Atasehir Istanbul Türkiye.
Servicelife.This product hasan expected servicelife of 5 (five) yearsas
determined by the Turkish Ministry of Customs and Trade.
Ukraine radio compliance. Hereby, the manufacturer, Motorola Mobility LLC,
declares that this radio equipment complies with Technical Regulation of radio
equipment. The full text of declaration of conformity is available at
www.motorola.com/red.
Unifiedproductcirculationmark.Compliance with the requirements of Technical
Regulations: Smartphone meets the requirements of TR CU 020/2011
“electromagnetic compatibility of technical means.” TR EAEU
037/2016″OnRestrictionsoftheuseofhazardoussubstances in electrical
andradioelectronicequipment”.Charger(ACadapter) meets the requirements of TR
CU 004/2011 “on safety of low-voltage equipment.” TR CU 020/2011
“electromagnetic compatibility of technical means.” TR EAEU 037/2016 “On
Restrictions of the use of hazardous substances in electrical and radio
electronic equipment”. Mark of conformity:
Russian compliance. Smartphone for personal and business use, designed for
voice calls, sending text messages, data transfer, with support for various
connection profiles (Wi-Fi, Bluetooth, GSM, CDMA, etc.) and applications.
: , 222 . , 1800, , 60654, (Motorola Mobility LLC, 222 W.
MerchandiseMartPlaza, Suite1800, Chicago,IL60654,USA)
Made in China. Representative: LLC Lenovo EE/A, 143401, Moscow Region,
Krasnogorsk, boulevard Stroiteley 4 bld 1, section A, 7 floor.
Importer:The name ofImporter canbe foundonpackage label/
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sticker.
Manufacturing date: see package label, line Date (the date is indicated in a
format year-month-date).
- According tothe standard GOST2.601-2013″Unifiedsystem of design documentation. Operational manual», article 5.1, clause 5.1.2, sticker/label is considered as type ofoperation manual.
Life cycle of the product: 2 years.
MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONES
Motorola MobilityLLC,oritssubsidiaries,(“Motorola”)warrantsto the original consumer purchaser (“you”) that the Mobile Phone or Moto Mod accompanying this warranty, and any in-box accessories which accompany it (the “Products”), will be free of substantial defects in material and workmanship for the period noted in the Addendum (see end of section), beginning from the date of original consumer purchase (“Warranty Period”) provided that the Products are used for normal consumer purpose.
This warrantyonlyapplies to the first purchaser, and begins onthe original date of purchase by such first purchaser. This warranty does not apply to products that are resold to a second purchaser (e.g. either as used, refurbished, or otherwise). In the event of a dispute as to whether the phone has been resold, if the date the phone has been first activated precedes the date of purchase bythe second purchaser, suchphoneshallbedeemedto havebeenresold,andthis warranty shall not apply.
Note for Moto Mods owners: This warranty covers only the Moto InstaShare Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell Wireless Charging, Moto TurboPower Pack, Moto 360 Camera,andMoto SmartSpeakerwithAmazon Alexa,andPolaroid Insta-Share Printer, Moto Gamepad, Moto Stereo Speaker, Moto Power Pack & TV Digital, Moto Style Shell,and Moto 5G Moto Mods. Third- partyMotoModsarenot coveredbythiswarranty,butmaybe covered by a separate warranty that accompanies them.
Repairs made by Motorola or its authorized agent under this Limited Warranty (“Warranty Service”) are covered for thebalance of the original Warranty Period,or fortheperiodnotedinthe Addendum, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or authorized distributorofMotorola Productswhichareaccompaniedin- boxby this written Limited Warranty. This Limited Warranty ispersonal to you and not transferable. No retailer or other third party is authorized to make any representations on behalf of Motorola or to modify this Limited Warranty.
AdditionalwarrantycoverageforthoseProductsthat containthe ShatterShieldTM Display (not all products contain the ShatterShieldTM
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display, see printed manual for details). The ShatterShieldTM display consists
of the internal displaypanel and embedded lens, which are warranted against
shattering and crackingforfour (4) years from the original date of consumer
purchase. Certain phones may include a protective lens, screen protectors, or
other similar external layers, which arenotcoveredbythisadditional warranty.
Allother limitationsand exclusionscontainedinthisLimitedWarranty(see “What is
not covered” section), including scratches and other cosmetic damage,
intentional damageorabuse, and normal wear and tear,applyto the components of
the ShatterShieldTM display.
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS,ANDYOU MAY HAVE OTHER RIGHTS THAT VARY
BY STATE, PROVINCE OR COUNTRY. FORCONSUMERSWHOARECOVEREDBYCONSUMER PROTECTION
LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT,THEIR
COUNTRYOF RESIDENCE, THEBENEFITS CONFERREDBYTHISLIMITEDWARRANTYAREIN ADDITION
TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTIONLAWSANDREGULATIONS.FORAFULL UNDERSTANDING
OFYOURRIGHTSYOUSHOULDCONSULTTHE LAWSOF YOUR COUNTRY, PROVINCE OR STATE.
What will we do if you make a claim under this Limited Warranty? If you make a
valid claim under this Limited Warranty, Motorola, or its AuthorizedService
Provider will,attheir discretion,either(1) repair the Product using new,used,
or reconditioned replacement parts;
or(2)replacetheProductwithanewor`likenew’reconditioned Product thatisthe same
or similartothe warranted Product; or (3) refund the purchase price. Repaired
or replaced products will be returned to you in their original factory
configuration, plus any applicable software updates, which mayaffect useand/or
compatibilitywiththirdpartyapplications(forwhichMotorola shall have no
liability). Any refunded or replaced Product shall become the property of
Motorola. To obtain service under this Limited Warranty, theclaimshouldbe
madeinthecountrywheretheProductwas intendedforsale;otherwise
repairservicesarelimitedtotheoptions available in the country where the
service is requested.
What is not covered? This Limited Warranty does not cover the following unless
they occurred because of a defect in materials or workmanship:
(a) Normal wearandtearduetothenormalagingoftheProduct, including parts that
are expected to deteriorate over time, such as batteries, lens liners, or
protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the Products.
(c) Damagecaused bythe use of non-Motorola branded or
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approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola,
includingdamagecausedby(i)accident,abuse,misuse;(ii) operating a Product
outside its permitted or intended uses as defined in the Products’ User
Manual, Quick Start Guide, Online Tutorials, and other documentation provided
to you, including useoftheProductsfor commercial purposes;(iii)impropercare
andhandling(e.g.subjecting theProducttotemperaturesabove the temperature for
which the Product is approved), abuse or neglect (e.g. broken or bent
connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping the
Product);(iv)contact withliquids,water,rain,extremehumidity, unusuallyheavy
perspiration, vapor or other moisture; sand, food, dirt or other similar
substances (except for Products sold as resistant to such
substances),butthenonlytotheextentthedamagewasnot
causedbyincorrectlysecuringthephone’sprotectiveelements (e.g.
failingtoproperlycloseaseal),orsuchprotectiveelements aredamaged
ormissing(e.g.acrackedbackcover),orsubjecting aProductto
conditionsbeyonditsstatedspecificationsorlimits (e.g. IPx7, 30 minutes in 1
meter of fresh water); or (v) flood, fire, earthquake, tornado or other acts
of God not within Motorola’s reasonable control.
(e) Unauthorized service. Defects or damage resulting from someone other than
Motorola or a Motorola authorized service center servicing, testing,
adjusting, installing, maintaining, altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written
permissionofMotorola,includingProducts(i) withserial numbers or other
manufacturer codes that have been removed, altered or obliterated;(ii)with
mismatchedor duplicated serial numbers;(iii)with broken seals or other
evidence of tampering; or
(iv)whichhavebeenmodifiedtoalterfunctionalityorcapability, or show evidence of
attempts to modify them.
· WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT’S OPERATING
SYSTEM SOFTWARE: ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH INCLUDES
UNLOCKING THE BOOTLOADER, ROOTING A PHONE OR RUNNING ANY OPERATING SOFTWARE
OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS FOR YOUR
SPECIFIC PHONE MAY PERMANENTLY DAMAGEYOUR PRODUCT, CAUSE IT TOBE UNSAFEAND/OR
MALFUNCTIONANDANYDAMAGETHATIS CAUSEDTHEREFROM WILL,UNLESSOTHERWISESTATEDBY
MOTOROLA,NOTBE COVERED BY THIS LIMITED WARRANTY.
· IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE
GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT
MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION,
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TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES
AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED
METHOD OF USE OF THE PRODUCT.
(g) Defects,damages,orthefailureoftheProductduetoanythird party communication
service or network you subscribe to or use with the Product.
(h) Software, either embedded in, downloaded to, or accompanied with the
Products.
· TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS
ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND MOTOROLA
DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER
THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH
ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION,
DATA, SOFTWAREORAPPLICATIONSCONTAINEDTHEREIN,OR THAT DEFECTS IN THE PRODUCTS
OR SOFTWARE WILL BECORRECTED.WHERESUCHSTATUTORYORIMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITEDINDURATION TOTHEDURATIONOF THE EXPRESS LIMITED
WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND
AS DETERMINEDBYMOTOROLAINITSSOLEDISCRETIONSHALL BE THE EXCLUSIVE REMEDY OF THE
CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER,
RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS
THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE,
OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
· TOTHEEXTENTPERMITTEDBYAPPLICABLELAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND
ALL LIABILITY,WHETHERINCONTRACT,TORTOR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGESINEXCESSOFTHEPURCHASEPRICEOF THE PRODUCTS,
ORFORANYINDIRECT,INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS;
BUSINESSINTERRUPTION;LOSSOFOPPORTUNITY;LOSS OF
GOODWILL;LOSSOFREPUTATION;LOSSOF,DAMAGE TO, OR CORRUPTION OF INFORMATION,
DATA, SOFTWARE
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OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING,
OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ONOR
USEDWITHMOTOROLAPRODUCTS,ORANYFAILURE TO
MAINTAINTHECONFIDENTIALITYOFANYINFORMATION OR DATA STORED ON THE PRODUCTS); OR
OTHER FINANCIALLOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS OR SERVICESPROVIDEDUNDERTHISLIMITEDWARRANTY. BY
MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND
THE ABOVE DISCLAIMERS OF LIABILITY. · SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR
THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR
THELIMITATIONOREXCLUSIONOFDAMAGESFOR PERSONAL INJURIESCAUSEDBYNEGLIGENCE,SOTHE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS
WARRANTYGIVESYOUSPECIFICLEGALRIGHTS, AND YOUMAY ALSOHAVEOTHER RIGHTS
THATVARYFROM STATE OR JURISDICTION.
My Product needs service, what should I do? Locate your valid proof of
purchase, showing the date of purchase, you will need it to obtain warranty
coverage.
1. Beforeattempting todiagnoseorrepairanyProduct,please backupall
software,applications,andother data,including contacts,photos,
music,games,which willbeerasedduring the repair process and cannot be
reinstalled by Motorola and Motorola shall have no liability therefore.
2. Review the online Motorola customer support website at www.motorola.com
for troubleshooting information.
3. IftheProductisstillnotfunctioningproperlyafter you have followed
troubleshooting instructions suggested on this website, please contact
Motorola using the contact details provided on the customer support page of
www.motorola.com.
4. If your Product is covered by this Limited Warranty, you may be required
to download, or otherwise obtain and accept software updates. You are
responsible for any third party data costs incurred when obtaining the
downloads.
Before we can provide any further support under this Limited Warranty you must
first comply with the warranty processes outlined above, and any repair
instructions provided by Motorola.
5. Ifthesoftwareupdatedoesnotfixtheproblem, you will receive instructions on
how and where to ship the Product for evaluation. You
mustsupply:(i)proofofpurchase;(ii)awritten descriptionofthe problem; (iii) the
name of your mobile
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en-US
networkserviceprovider,ifapplicable;and(iv)yourhomeand email address and
telephone number. Motorola reserves the right to charge you for
thecostofshippingthe Product to and from the authorized service center.
6. IftheProductisnotcoveredbythisLimitedWarranty(and you do nothave anyother
statutory rights in your place of residence), Motorola will inform you of the
availability, price, and other conditions applicable to such out-of-warranty
repair of the Product.
Addendum: Warranty periods by country
Country/Region
Warranty Period (Months) Phone & Moto Mod/Charger/
Earphone/Non-Removable
Battery/Removable Battery
Guarantee policy (Mexico only)
This Guarantee Policy represents the only guarantee that applies to personal
communication Products and Accessories of the Motorola Trademark that are
purchased in Mexico.
Items covered by this Guarantee It protects the manufacturing defects and
hidden defects of the “Products” and “Accessories” (such as batteries,
antennas, chargers, wired headphones and wireless phones) of the Motorola
trademark, describedin the spacethatfor suchpurposeisestablishedon the back of
this Guarantee Policy, which covers all of the parts, components, accessories
and labor of Motorola Products, as well as the transportation costs that
derive from fulfilling this policy, within its service network.
The Motorola “Products” that this guarantee protects may be: (a) cellular
phones, (b) smart phones (pocket computer and cellular phone), (c) beepers,
(d) two-way radios, (e) wireless phones.
Motorola, free of charge for you, shall have the option to repair or replace
the “Products”, “Accessories” and components that present problemsand are
covered by the Guarantee. Motorola Comercial,
S.A.deC.V.shalluseused,equallyfunctioning,refurbished,repaired or
secondhandpartsor sparepartstorepairthe”Product.”Software updates shall not be
provided.
Duration of the Guarantee
The duration of the guarantee shall be one year starting from the purchase
date of the new “Product”or “Accessory” at an authorized
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establishment. Procedure for exercising the Guarantee Todemand the fulfillment
of thisguarantee, the address where the “Product” or “Accessory” was purchased
must be sent to the address of the Person Responsible for the “Products” and
“Accessories” in Mexico: Motorola Comercial S.A. de C.V. Paseo delosTamarindos
No.100,Piso1, Oficina101 Col. Bosques de las Lomas Cuajimalpa de Morelos
México, Ciudad de México, C.P. 05120 Número telefónico: 01 800 021 0000
ortotheaddressoftheauthorized service center(which you can consult free of
charge bycalling 018000210000) andpresenting the “Product” or “Accessory” with
its parts and components. Toexercisethisguarantee,youmustpresentthe”Product”
or “Accessory” and this Guarantee Policy duly sealed by the establishment
where it was purchased. In the event that this policy was not established on
the date in which the “Product” or “Accessory” was purchased, you must present
the receipt from this purchase. Limitations or exceptions of this Guarantee
The guarantee shall not be valid: · Whenthe”Product”or”Accessory”has
beenusedinconditions
different than normalconditions. · When the “Product” or “Accessory” has not
been operated in
accordance with the accompanying usage instructions. ·
Whenthe”Product”or”Accessory”hasbeen changed or
repairedbypeoplewhoarenotauthorized bythenational manufacturer, importer or
respective responsible retailer. Motorola shallnotifythe consumerifthe
servicerequestiscovered bythis guarantee
policy;intheeventthatitisnotcovered,Motorola shallinform the
consumeroftheavailability,pricesand other conditions that apply to repairing
the “Product”. Motorola shall only replace the “Product” or “Accessory”, upon
turning in the “Product” or “Accessory” purchased. For more information about
the “Product” that needs repairs that are not covered by this guarantee,
please call 01 800 021 0000. Product model: Product purchase date Seal of
authorized distributor or establishment where Product was purchased: Note: In
other countries, consult the local
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guarantee laws and regulations and your local Motorola office. Comisión de
Regulación de Comunicaciones (CRC). To find the CRC approval letter for the
phone, visit http://www.siust.gov.co/siic/publico/terminal-homologada.
Thisphone works with4GLTEtechnologyandisenabled tooperate on the band 4 – AWS
and band 7 – 2,600 MH, for more information visit www.motorola.com/support.
Hearing Aid Compatibility (HAC). Go to www.motorola.com/hacphones or see
`Hearing aids’ in the user guide to learn more.
Compatibleenergyefficientpowersupplies.Motorola productsare designed to work
with a range of compatible power supplies. You canfinda liston theproduct-
specificEU Declaration of Conformity (DoC) at www.motorola.com/RED. To find
energy efficiency information for your power supply, go to www.motorola.com
/eu-erp. Service & Repairs. If you have questions or need assistance, we’re
hereto help.Gotowww.motorola.com/support, whereyoucan select from a number of
customer care options. Copyright & Trademarks. MOTOROLA, the stylized M logo,
MOTO, and the MOTOfamilyofmarksaretrademarksorregistered trademarks of
Motorola Trademark Holdings, LLC. All other product orservicenamesare the
property of their respective owners. © 2020 Motorola Mobility LLC. All rights
reserved. Motorola Mobility LLC 222 W. Merchandise Mart Plaza Chicago, IL
60654 www.motorola.com
Toviewthe SARand/orPDvaluesforyourphone,visit www.motorola.com/sar. This
product meets the applicable national or international RF exposure guidance
(SAR guideline) whenusednormallyagainstyourheador,when wornorcarried,at a
distanceof5mm fromthebody. TomeetRFexposure guidelines during body-
wornoperation, the device should be positioned at least this distance away
from the body. The SAR guideline includes a considerable safety margin
designed to assure the safety of all persons, regardless of age and health. To
view additional information, visit www.motorola.com/rfhealth.
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Warranty Card
Product name ………………………….. Serial number / IMEI ………………………….
Lenovo(MotorolaMobilityLLC)guaranteesthateverypurchased Lenovo hardware
product is free from material and quality defects in caseofnormal useofthe
productduringthe warrantyperiod.
The warrantyperiod for thepurchased product is24 months from the
originaldateofpurchasestatedonthereceiptorinvoice,unless otherwise specified
by Lenovo. The above mentioned warranty periodalso applies to the accessories
included in the product.
The warranty rights will be exercised upon presentation of ………………………… and
confirmation that the entries in the warranty card are in conformity with the
actual state of affairs.
Depending on thetype of fault andthe level of support selected, the customer
will be informed about further service procedures. If theproduct
needstobedeliveredtothemaintenance service,the product
shouldbedeliveredinacompanypackagingorinarigidbox with intactflaps, secured
inside with a suitable cushioning material. Each item should be wrapped
separately.
Anyproductdefectsdiscoveredduringthewarrantyperiod willbe repaired
orreplacedfreeofcharge.Thetimeduringwhichdefective productsremain
inrepairisnotincludedinthewarrantyperiod.The maximum permitted repair time
is14 calendar days fromthe date theequipmentissubmittedto repair.The
methodofdefectrepairis determined by the guarantor.
Duringthewarrantyperiod,theguarantorwillreplacetheproduct withan
analogousoneor another model,freefrom defects, withnoworse technical
parameters if: · the reported defect is not removable, or · the warranty
service cannot be performed within the
aforementioned period.
The Warranty Card should be filled in completely and legibly, signed by the
seller and the buyer, and should not contain any deletions, corrections, etc.
The warranty does not cover mechanical damage, defects caused by improperuse
or use of the productinconsistent withtheoperating manual as well
asdefectscaused by random events. Mechanically damaged parts of the device
lose their warranty.
The warranty does not cover the restoration of the customer’s data or
software.
Themaintenanceservicemayrefusewarrantyrepairintheevent of an inconsistency of
product serial numbers with serial numbers containedin
theWarrantyCard,illegible records, changeorlack of product serial number,
detecting unauthorized repairs, breach of warranty seals of the product or its
components, or use of the
product contrary to its intended purpose.
Thiswarranty with respect to consumer goodsdoes not exclude, limit or
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suspend the purchaser’s rights under the warranty provisions for defects in
the sold item.
Inthe case of reporting a defect not coveredbythe warranty,the authorized
Lenovo service may charge the Claimant with the costs of diagnostics and
logistics.
Thiswarrantyisthe sole warrantyoftheCustomerin Poland.The guarantor of the
device is:
Lenovo (Motorola Mobility LLC) Branch in Poland, ul. Gottlieba Daimlera 1,
02-460 Warsaw. Hotline: +48 223 07 360
Date of Acceptance
for Service
Date of receipt Type of fault
Stamp of the service
facility
Remarks:
Date ofsale ……………………………. Stamp and signature of seller Authorized Lenovo
service: Regenersis (Warsaw) Limited, Janki, ul. Falencka 1B, 05-090 Raszyn
Hotline: +48 22 703 41 00 Open: MondayFriday 8:3018:00 www.ctdipolska.pl
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