09150 Smart HUB AcuRite Remote Monitoring App User Guide
- June 17, 2024
- Acurite
Table of Contents
09150 Smart HUB AcuRite Remote Monitoring App
Specifications
- Flip-Up Antenna
- Power Adapter Port
- Ethernet Port
- Network Status Light
- Sensor Status Light
Product Usage Instructions
Connect Router
- Connect the Ethernet cable to your network router.
Activate smartHUB
- After the firmware update is complete and the Network Status Light is solid, press and hold the ACTIVATE button for 4 seconds to begin communication with the My AcuRite servers.
- The Network Status Light will remain solid, indicating normal operation.
FAQ
- What do the smart hub lights mean?
- The smartHUB features integrated status lights that help you determine its status:
- Why is the smartHUB Sensor Status Light continuously flashing rapidly?
- When the Sensor Status Light is continuously flashing rapidly, it means that the smartHUB has not received a sensor reading for more than 60 seconds. The sensors should be no more than 330 feet (100 meters) from the smartHUB.
- What should I do if I’m having problems with my smartHUB?
- If your AcuRite product does not operate properly after trying the troubleshooting steps, visit www.AcuRite.com or call 844-228-5465 for assistance.
PACKAGE CONTENTS
- Flip-Up Antenna
- Power Adapter Port
- Ethernet Port
- Network Status Light
- Sensor Status Light
- Ethernet Cable
- Power Adapter
CONNECT smartHUB
Connect the Ethernet cable to the smartHUB and flip up the antenna.
CONNECT ROUTER
Connect the Ethernet cable to your network router.*
PLUGIN
Plug In the power adapter.
The smartHUB will take a minute to start up.
WAIT
After powering on your smartHUB, it will connect to the My AcuRite servers and
download available firmware updates. This may take up to 30 minutes.
ACTIVATE smartHUB
- After the firmware update is complete and the Network Status Light is solid, press and hold the ACTIVATE button for 4 seconds to begin communication with the My AcuRite servers.
- The Network Status Light will remain solid, indicating normal operation.
CREATE YOUR ACCOUNT
Create your account and register your smartHUB at
www.MyAcuRite.com or within the AcuRite mobile
app.
Note: It may take up to 10 minutes for the smartHUB to communicate with the My AcuRite servers.
What do the smartHUB lights mean?
The smartHUB features integrated status lights – similar to your network router, these lights help you determine the status of the smartHUB:
TROUBLESHOOTING
smartHUB is not recognized when adding to My AcuRite account
Possible Solutions
- Allow up to ten minutes for the smartHUB device ID to be activated with www.MyAcuRite.com.
- Make sure you entered the Device ID correctly. Verify the 12-digit Device ID located on the bottom side of the smartHUB and re-enter on My AcuRite.
- Verify the smartHUB has a network (Internet) connection. If the Network Status Light flashes rapidly in 30-second intervals, this indicates there is no Internet connection.
- Unplug the smartHUB power adapter, wait ten seconds, and then plug it back in.
HAVING PROBLEMS?
We’re Here to Help!
If your AcuRite product does not operate properly after trying the
troubleshooting steps, visit www.AcuRite.com or call
844-228-5465 for assistance
smartHUB Sensor Status Light is continuously flashing rapidly
When the Sensor Status Light is continuously flashing rapidly, the smartHUB has not received a sensor reading for more than 60 seconds.
Possible Solutions:
- Make sure the sensor is in the wireless range – all sensors should be no more than 330 feet (100 meters) from the smartHUB.
- Make sure the sensor batteries are installed correctly. Batteries may need to be replaced.
- Make sure the smartHUB is located at least 3 feet away from “noisy” electronic devices, including TVs and microwaves. Avoid locations that are near large stone or concrete surfaces and metallic surfaces.
smartHUB has no network (Internet) connection
When the Network Status Light flashes rapidly in 30-second intervals, the smartHUB cannot establish a network (Internet) connection:
Possible Solutions
- Make sure the Ethernet cable is firmly connected. The cable may be defective and need to be replaced.
- Make sure DHCP is enabled on your router.
- Most routers have DHCP enabled by default.
- Check your network router settings. If MAC addresses filtering security has been enabled, your router may be ignoring the outbound communication from the smartHUB. Consult your network router’s instruction manual or contact the manufacturer for more information.
- NOTE: The smartHUB Device ID is its MAC address.
- The Ethernet port on your router may be malfunctioning. Try connecting the cable to a different port.
Visit us online at www.AcuRite.com.
- Installation Videos
- Register your Product
- Instruction Manuals
- User Support Forum
- Replacement Parts
- Submit Feedback & Ideas
U.S. based support844-228-5465
- AcuRite customer support is committed to providing you with best-in-class service.
IMPORTANT
The product must be registered to receive warranty service. Register online to
receive 1 year warranty protection at
www.AcuRite.com.
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may NOT cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, according to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. Such
modifications could void the user’s authority to operate the equipment.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference received, including interference that may cause undesired operation of the device.
Warranty
Limited 1-Year Warranty
AcuRite is a wholly owned subsidiary of Chaney Instrument Company. For
purchases of AcuRite products, AcuRite provides the benefits and services set
forth herein. For purchases of Chaney products, Chaney provides the benefits
and services set forth herein.
We warrant that all products we manufacture under this warranty are of good
material and workmanship and, when properly installed and operated, will be
free of defects for one year from the date of purchase.
Any product which, under normal use and service, is proven to breach the
warranty contained herein within ONE YEAR from the date of sale will, upon
examination by us, and at our sole option, be repaired or replaced by us.
Transportation costs and charges for returned goods shall be paid for by the
purchaser. We hereby disclaim all responsibility for such transportation costs
and charges. This warranty will not be breached, and we will give no credit
for products that have received normal wear and tear not affecting the
functionality of the product, been damaged (including by acts of nature),
tampered, abused, improperly installed, or repaired or altered by others than
our authorized representatives. Remedy for breach of this warranty is limited
to repair or replacement of the defective item(s). If we determine that repair
or replacement is not feasible, we may, at our option, refund the amount of
the original purchase price.
THE ABOVE-DESCRIBED WARRANTY IS THE SOLE WARRANTY FOR THE PRODUCTS AND IS EXPRESSLY IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. ALL OTHER WARRANTIES OTHER THAN THE EXPRESS WARRANTY SET FORTH HEREIN ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
We expressly disclaim all liability for special, consequential, or incidental damages, whether arising in tort or by contract from any breach of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. We further disclaim liability for personal injury relating to its products to the extent permitted by law. By acceptance of any of our products, the purchaser assumes all liability for the consequences arising from their use or misuse. No person, RM or corporation is authorized to bind us to any other obligation or liability in connection with the sale of our products. Furthermore, no person, RM or corporation is authorized to modify or waive the terms of this warranty unless done in writing and signed by a duly authorized agent of ours. In no case shall our liability for any claim relating to our products, your purchase or your use thereof, exceed the original purchase price paid for the product.
Applicability of Policy
This Return, Refund and Warranty Policy applies only to purchases made in the
United States and Canada. For purchases made in a country other than the
United States or Canada, please consult the policies applicable to the country
in which you made your purchase. Additionally, this Policy applies only to the
original purchaser of our products. We cannot and do not offer any return,
refund, or warranty services if you buy products used or from resale sites
such as eBay or Craigslist.
Governing Law
This Return, Refund and Warranty Policy is governed by the laws of the United
States and the State of Wisconsin. Any dispute relating to this Policy shall
be brought exclusively in the federal or State courts having jurisdiction in
Walworth County, Wisconsin; and purchaser consents to jurisdiction within the
State of Wisconsin.
©Chaney Instrument Co. All rights reserved. AcuRite is a registered trademark of the Chaney Instrument Co., Lake Geneva, WI 53147. All other trademarks and copyrights are the property of their respective owners. AcuRite uses patented technology. Visit www.AcuRite.com/patents for details.
References
- AcuRite Weather Monitoring | #1 Weather Station Brand in North America
- My AcuRite
- Manual-Hub.com – Free PDF manuals!