BIGGERFIVE B0BL7G3835 Slim Kids Fitness Tracker Watch User Manual

June 17, 2024
BIGGERFIVE

B0BL7G3835 Slim Kids Fitness Tracker Watch
User Manual

FAQ Help Manual

Q1. What are the steps to connect my watch to Bluetooth using the App?

Q2. Why is my watch unable to connect or bind with the App?

A: Troubleshooting Guide: Watch Not Connecting to VeryFitPro App 1. Proximity Check: Ensure the watch is near the phone; the watch screen should light up during connection. 2. Phone Bluetooth Issues: If phone Bluetooth malfunctions, turn it off, restart the phone, and enable Bluetooth again. 3. Check Current Connections: On the main watch page, slide right to check Bluetooth status. White icon indicates connected; red icon indicates not connected. 4. Update VeryFitPro App:Android users: Download the latest VeryFitPro App from Google Play; iOS users: Download the latest version from the App Store. 5. System Compatibility: Android: Requires version 4.0 or above; iOS: Requires version 7.1 or above. 6. Previous iOS Connection: If connected to another iOS device before, ignore Bluetooth on the original device when reconnecting. 7. Last Resort: If issues persist, the watch's Bluetooth module may be damaged.

Q3. Why does my watch experience frequent Bluetooth disconnections with the App?

Q4. Why this watch cannot receive mobile messages?

Q5. What factors affect the accuracy of step counter?

A: Regarding step counting accuracy, we'd like to address potential factors contributing to inaccuracies: 1. During initial setup, ensure the watch time is correct, and provide accurate gender, age, height, and weight information. Incorrect inputs can affect the acceleration sensor algorithm, leading to inaccurate step, distance, and calorie data, which in turn impacts personal fitness tracking accuracy. 2. Pedometer data accuracy relies on analyzing acceleration in three directions. The position of the watch on your wrist during exercise is crucial. Stabilize the watch and minimize unnecessary movement (left, right, up, or down) during physical activities. 3. Various factors like arm swing posture, stride length, body shape, road conditions, and even sleep movements can affect step count accuracy. 4. When comparing step counts between our watch and another device, ensure both have consistent personal information in the VeryFitPro app. Discrepancies may arise if information differs. Minor variations in pedometer principles between different bracelets are typically within 10%.

Q6. Why can't I sync my sleep data? Why is the sleep data inaccurate?

Q7. How to connect multiple bracelets to the VeryFitPro App?

A: Unfortunately, two or more fitness trackers cannot be connected to the same phone simultaneously. However, you can connect them one by one using the following steps: 1. Connect the First Fitness Tracker: a. Pair the first fitness tracker with the VeryFitPro app on your phone. b. Ensure successful connection and synchronize the time with your phone. c. Set personal information for this fitness tracker after the connection. d. Once connected, this fitness tracker can be used independently to record daily exercise data. 2. Connect the Second Fitness Tracker: a. Unbind the first fitness tracker from the VeryFitPro app. b. Now, pair the second fitness tracker with the VeryFitPro app using the same process as before c. Set personal information for this fitness tracker after the connection. d. This fitness tracker can also be used separately for recording exercise data. Note: Ensure to keep the other fitness tracker away during the pairing process to avoid interference.

Q8. How can I adjust the watch time?

A: Connect your watch with the VeryFitPro phone app. Once connected, the watch will automatically synchronize with the time on your phone.

Q9. Why the battery life cannot last long?

A: On average, your watch's battery life should range between 3 to 7 days. However, individual usage patterns, especially in sports mode or frequent screen interaction, can influence this. To optimize battery life, consider disabling functions in the app that you seldom use. Additionally, please exercise caution with high-power hargers, as they may potentially damage the capacitor due to the requirement for a 5V voltage during charging.

Q10. Why does my bracelet data keep getting reset?

The fitness tracker watch undergoes a reset in the following scenarios: 1. The watch resets at the start of a new day (00:00 AM). 2. If the watch runs out of power and turns off, it will reset to 00:00 upon being recharged. To restore the correct time and data, connect the watch to your phone to sync. If you're experiencing random resets during the day, please contact us via Amazon message for further assistance. We'll investigate and address this issue promptly.

Q11. How to do a resetting ?

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