VIZION XMA500 Full Articulating Universal Wall Mount Instruction Manual
- June 17, 2024
- VIZION
Table of Contents
VIZION XMA500 Full Articulating Universal Wall Mount
Product Information
The XMA500 is a wall mount designed for mounting screens or TVs to walls. It comes with all the necessary hardware and tools for installation. The mount has adjustable features for swivel and tilt, allowing users to achieve the desired viewing angle. The wire management cavity at the bottom ensures a clean and organized setup.
Specifications
- Mount Type: Wall Mount
- Compatibility: Screens or TVs with flat or curved backs
- Tilt Range: Adjustable
- Swivel Range: Adjustable
Product Usage Instructions
Tools Needed
- Stud finder
- 1/2 wrench
- 1/2 socket & wrench
- Phillips screwdriver
- Pencil
- Drill with drill bits: 9/64, 7/32 (12.5mm, 3.5mm, 5.5mm)
Choose Which Way the Mount Will Open
CAUTION: The wire management cavity must be at the bottom. Improper
installation could result in injury.
Before Wall Mounting
- Remove channel adjustment screws and pull mount apart (savingscrews for later).
- Pull the mount open and remove the plastic cover as shown.
Mounting to Walls with Wood Studs:
- Use the wall template [23] to mark the position of the mount on the wall.
- Drill holes were indicated on the template using a 7/32(5.5mm) drill bit.
- Insert the bottom lag screw [04] and secure it to a wood stud without tightening completely.
- Install the plastic drywall anchors [06] by gently tapping them flush with the drywall.
- Secure the first lag screw [04] to a wood stud but do not tighten it completely.
- Insert the remaining lag screws [05] and drywall screws [24,25, 26] with washers, securing all screws tightly.
- Install the screw cover [17] as shown.
Secure the First Lag Screw to a Wood Stud but Do Not Tighten Completely
Drill holes were indicated on the template using a 9/64 (3.5 mm) drill bit.
Insert the bottom lag screw [04] and secure it to a wood stud without
tightening completely.
Drill Holes Where Indicated, and Install the Plastic Drywall Anchors by
Gently Tapping Them Flush with the Drywall
Drill holes were indicated on the template using a 7/32 (5.5 mm) drill bit.
Install the plastic drywall anchors [06] by gently tapping them flush with the
drywall.
Attach the Screen Plate
Refer to the provided diagram for the specific arrangement of screws and
brackets to attach the screen plate.
Hang the Screen
- Insert the screen bracket into the wall bracket.
- Place the TV with a flat back or curved back between the end of the wall bracket and the TV screen edge.
- If necessary, adjust the clearance by sliding the adjustment channel to the required point.
- Re-insert all 4 screws to secure the adjustment channel.
Cable and Wire Management
Thread the zip ties [19] through the adhesive-backed piece [20] and then
around the cables. Remove the adhesive backings and place the cable ties in
the cavity under the mount arm.
Adjusting the Tension
If necessary, adjust the swivel tension or tilt tension using the provided
Allen wrench [21].
TOOLS NEEDED
PACKAGE CONTENTS
Before starting assembly, verify that all parts are included and undamaged. If any parts are missing or damaged, do not return the item to your dealer; contact customer service number listed on the back cover. Never use damaged parts.
INSTALLATION
CHOOSE WHICH WAY THE MOUNT WILL OPEN
The mount is designed to swivel the TV left and right, and pre-assembled to
swing the TV open, like a door, to the left. If you prefer to swing the TV to
the left, skip this step. To change the swing direction to the right, remove
the middle channel by removing the 5 screws, flip the middle channel, and
rotate the mounting plate 180°. Re-insert the 5 screws. This will place the
wire management cavity at the bottom. If you require assistance please consult
a professional installer.
CAUTION: The wire management cavity must be at the bottom. Improper installation could result in injury.
BEFORE WALL MOUNTING
- Remove channel adjustment screws and pull the mount apart (saving screws for later).
- Pull the mount open and remove the plastic cover as shown
MOUNTING TO WALLS WITH WOOD STUDS
CAUTION: The wall covering (drywall, lath, plaster, and the like) may
not exceed ½ inch (12.7 mm) thickness.
MOUNTING TO SOLID CONCRETE WALLS
CAUTION: Concrete anchors must be flush with the concrete surface.
SECURE THE FIRST LAG SCREW TO A
WOOD STUD BUT DO NOT TIGHTEN COMPLETELY
DRILL HOLES WHERE INDICATED, AND INSTALL THE PLASTIC DRYWALL ANCHORS BY GENTLY TAPPING THEM FLUSH WITH THE DRYWALL
ATTACH THE SCREEN PLATE
HANG THE SCREEN
- Insert the screen bracket into the wall bracket.
- To achieve a full 90° swing, ensure that there is a 2” clearance between the end of the wall bracket and the TV screen edge. If necessary, this can be adjusted by sliding the adjustment channel to the required 2” clearance point.
- Re-insert all 4 screws to secure the adjustment channel.
CABLE AND WIRE MANAGEMENT
- Thread the zip ties through the adhesive-backed piece and then around the cables.
- Remove the adhesive backings and place the cable ties in the cavity under the mount arm.
ADJUSTING THE TENSION
- If necessary, adjust the swivel tension using the Allen wrench
- If necessary, adjust the tilt tension using the Allen wrench.
IMPORTANT SAFETY INSTRUCTIONS
When using this tilt mounting system, basic precautions should be followed, including:
- Follow the entire installation/user manual and the important safety instructions before attempting to install or use this mounting system.
- The manufacturer is not liable for damage or injury caused by incorrect mounting, assembly, or use.
- This mount fits most screens from 26” to 37”.
- The maximum screen and weight this mounting system can support is 37” and not more than 50 lbs (22 Kg).
- Attaching a screen that is heavier than the maximum weight specified above may result in instability and possible personal injury.
- Only attach this mounting system on vertical walls as instructed in this manual.
- If you have any doubts about the ability of the wall to support the TV and the mounting system, contact a qualified contractor.
- This product contains small items that could be a choking hazard if swallowed.
- Keep these items away from children.
- For indoor use only.
WARRANTY
ONE-YEAR LIMITED WARRANTY & INSURANCE
Covers units purchased as new in the United States and Puerto Rico Only VIZIO warrants for one (1) year from the date of purchase to the original purchaser of its mounting brackets, that the bracket shall be free from defects in assembly, material, or workmanship and will repair or replace, at its sole discretion, a defective bracket free of charge, provided the bracket is returned to VIZIO with shipping prepaid by purchaser. Unauthorized service or repairs by anyone other than VIZIO or a pre-approved repair facility renders this warranty void and shall release VIZIO from any further responsibility or obligation.
Insurance : VIZIO will repair or replace up to a maximum of $10,000.00, at its option, any component (television, projector, monitor or screen) that is damaged by a VIZIO bracket’s failure to perform* when that product is properly installed** for its intended use. This insurance is subject to the limitations and exclusions set forth herein. VIZIO will repair or replace the damaged television, monitor or screen (“Components”) at VIZIO’s option, up to an amount equal to the fair market value of the damaged Components or the original purchase price of the equipment, whichever is less, up to $10,000.00.
Other Terms & Conditions: VIZIO reserves the right to inspect the damaged component, the VIZIO bracket alleged to have failed, and the site where the damage occurred. Damaged Components and brackets must remain available for inspection until the claim is finalized. VIZIO may require you to ship, at your expense, the VIZIO bracket and damaged Component to VIZIO for inspection. VIZIO reserves the right to negotiate the costs of repair. If VIZIO determines, in its sole discretion, that it is impractical to ship the damaged component or bracket, VIZIO may designate, in its sole discretion, a component repair facility to inspect and estimate the cost to repair. The cost, if any, of shipping the Component to and from such repair facility and of such estimate shall be borne solely by the purchaser. Whenever claims are settled, VIZIO reserves the right to be subrogated under any existing insurance policies the claimant/purchaser may have.
All above warranties and insurance are null and void if: the VIZIO bracket in use during the occurrence is not provided to VIZIO for inspection upon VIZIO’s request at the sole expense of the purchaser; or if VIZIO determines that the VIZIO bracket has been improperly installed, altered in any way or tampered with; or if it is determined by VIZIO that the damage did not result from the VIZIO product’s failure or that no occurrence took place, or the repair or replacement of the damaged Component is covered under a manufacturer’s warranty, or VIZIO determines that the Component was not used under normal operating conditions or by any labels or instructions. Improper installation voids this Limited Warranty & Insurance. VIZIO’s Limited Warranty & Insurance only protects against damage to properly connected and installed Components where VIZIO has determined, in its sole discretion, that the damage resulted from a VIZIO bracket’s failure, and does not protect against acts of God such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, corrosion, misuse or abuse. Any damage caused by failure to observe instructions for installation, or product limitations specified in the product manual or product specification sheet, or mounting on unsuitable surfaces will not be covered by the VIZIO’s Limited Warranty & Insurance.
The protections described herein shall be instead of any other warranty, express or implied, including but not limited to, any warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
In no event shall VIZIO be liable for incidental, special, direct, indirect consequential or multiple damages such as, but not limited to, lost business or profits arising out of the sale, use or inability to sell or use any VIZIO products, even if advised of the possibility of damages. This Limited Warranty & Insurance gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion of limitation of incidental or consequential damage so the above limitations may not apply to you. This Limited Warranty & Insurance is valid only for the original purchaser of the product and only if the original purchaser registers the purchase on-line at www.VIZIO.com or by mailing a copy of the purchase receipt (showing the date of purchase) and product warranty registration card to VIZIO, 39 Tesla, Irvine, CA 92618. All damage claims must be made to VIZIO within fifteen (15) days from the date of the occurrence and must be accompanied by the purchase receipt for the damaged bracket or this Limited Warranty & Insurance is void. This Limited Warranty & Insurance is only valid in the USA and Canada. To make a warranty or insurance claim, please call (877) MY VIZIO (877-698-4946) within fifteen (15) days of the occurrence. Please provide to us or have the following information available:
- a. The date of the occurrence and the part number of the VIZIO bracket involved.
- b. The Component that was used with the VIZI bracket at the time of the occurrence.
- c. The Component that was damaged during the occurrence and the extent of the damage.
- d. A detailed description of any additional damage from the occurrence.***
- e. A legible copy of the original receipt showing the place and date of purchase of the VIZIO bracket.
- f. A legible copy of the original receipt for the damaged Component.
- g. Photo(s) of any claimed damage.
- h. Serial number which is located on the carton box and the wall plate.
Failure to perform by that bracket’s specifications sheet or product manual.
Properly installed by that bracket’s installation instruction sheet or bracket
manual and only when mounted on approved surfaces.
VIZIO reserves the right to require additional supporting evidence to
substantiate any additional damage claims.
FAQ
- Q: What should I do if any parts are missing or damaged?
- A: If any parts are missing or damaged, do not return the item to your dealer. Please contact customer service using the number listed on the back cover of the manual.
- Q: Can this mount be used for TVs with curved backs?
- A: Yes, the mount is compatible with TVs with both flat and curved backs.
- Q: How do I adjust the swivel and tilt angles?
- A: The swivel and tilt angles can be adjusted by using the Allen wrench [21] provided with the mount.
- Q: What is the maximum weight capacity of this mount?
- A: The maximum weight capacity of this mount is not specified in the provided text. Please refer to the product specifications or contact customer support for this information.
- Q: Can this mount be used on concrete walls?
- A: Yes, there are instructions provided for mounting to solid concrete walls using concrete anchors.
- Q: How should I manage the cables and wires?
- A: The mount has a wire management cavity at the bottom. Thread the zip ties through the adhesive-backed piece and place them in the cavity to secure and organize the cables.
- Q: Where can I find technical support for this product?
- A: For technical assistance, you can contact the VIZIO Technical Support Department via email or phone using the provided contact information.
- Q: What is the warranty for this product?
- A: The provided text mentions a one-year limited warranty. Please refer to the warranty section of the user manual or contact customer support for more information.
TELEPHONE AND TECHNICAL SUPPORT
For technical assistance contact our VIZIO Technical Support Department via email or phone.
-
Email: [email protected]
877-698-4946 -
Fax: 949-585-9563
-
Hours of operation: Monday – Friday: 6 am to 9 pm
-
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you call.
- Address: 39 Tesla Irvine, CA 92618, USA
- Telephone: 949-428-2525 Fax: 949-585-9514
- Web: www.vizio.com