NAPOLEON PRO22K-LEG-3 Charcoal Grill Owner’s Manual

NAPOLEON PRO22K-LEG-3 Charcoal Grill

Product Information

Congratulations on your Napoleon Charcoal Grill! With this upgrade, you can enhance your grilling game and create memorable experiences. However, it is important to prioritize safety while using this product. Please read and follow the Owner’s Manual before using the grill to prevent property damage, personal injury, or even death. Before using the grill, remove all packaging material, promotional labels, and cards. The grill should only be used outdoors in a well-ventilated space. It is crucial not to operate the grill in a building, garage, or any other enclosed area.

DANGER! Do not attempt to light the appliance without reading the LIGHTING instructions provided in the manual. Additionally, do not store or use gasoline, flammable liquids, or vapors near the grill or any other appliance. Failure to follow these instructions exactly may result in a fire or explosion causing property damage, personal injury, or death. Adults and children should be alerted about the hazardous hot surface temperatures of the grill. Young children should be supervised near the grill at all times. Installers should leave these instructions with the grill owner for future reference, and consumers should keep these instructions for future use.

Specifications

• Models: PRO22K-CART-3, PRO22K-LEG-3, PRO18K-LEG-3, NK22K-LEG-3, NK18K-LEG-3
• Use: Charcoal grills

Product Usage Instructions

Getting Started
Review the assembly instructions provided in the Assembly Guide if the grill was assembled in-store. It is important to ensure that the grill is correctly assembled. The grill should not be installed in or on recreational vehicles, boats, or modified under any circumstances.

Operation
Before operating the charcoal grill, read the entire Owner’s Manual thoroughly. Do not operate the unit under any combustible construction. Follow the lighting instructions carefully and avoid using the grill indoors. Keep children and pets away from the grill, as it will become very hot during operation. Do not move the grill while it is in use.

Storage & Disuse
Store the grill outdoors in a well-ventilated space, away from children and pets. After use, ensure that the charcoal starter fluid is capped and stored at least 25ft (7.6m) away from the grill for safety.

Cleaning Instructions
Refer to the Cleaning Instructions section of the manual for detailed instructions on how to clean your Napoleon Charcoal Grill.

Maintenance Instructions
Follow the Maintenance Instructions provided in the manual to keep your grill in optimal condition.

Troubleshooting
If you encounter any issues with your grill, refer to the Troubleshooting section of the manual for possible solutions.

Warranty
Details regarding the warranty for your Napoleon Charcoal Grill can be found in the Warranty section of the manual.

FAQ

• Q: Can I use highly volatile fluids like gasoline to light or re-light charcoal?
  A: No, using highly volatile fluids like gasoline, spirit, alcohol, petrol, or other flammable liquids is strictly prohibited. Only use firelighters complying with EN 1860-3 to light or re-light charcoal. Make sure to remove any fluids that have drained through the bottom of the grill before lighting the charcoal.

• Q: Can I assemble the grill differently than instructed?
  A: No, the grill must be assembled exactly as instructed in the Assembly Guide. It is important to follow the assembly instructions correctly to ensure safe and proper usage of the grill.

• Q: Can I use the charcoal grill indoors?
  A: No, the grill should not be used indoors. It is designed for outdoor use only. Using the grill indoors can pose serious safety risks.

• Q: How should I clean my Napoleon Charcoal Grill?
  A: Refer to the Cleaning Instructions section of the manual for detailed instructions on how to clean your grill. Proper cleaning and maintenance will help keep your grill in excellent condition.

• Q: What should I do if I encounter any issues with my grill?
  A: If you experience any issues with your grill, consult the Troubleshooting section of the manual for possible solutions. If the problem persists, contact customer support for further assistance.

WE WANT YOUR GRILLING EXPERIENCE TO BE MEMORABLE AND SAFE.
Please read and follow this Owner’s Manual before using your grill to avoid property damage, personal injury, or death. Remove all packaging material, promotional labels and cards from the grill before use. USE OUTDOORS IN A WELL-VENTILATED SPACE. DO NOT OPERATE IN A BUILDING, GARAGE, OR ANY OTHER ENCLOSED AREA.

DANGER!

• Burning charcoal gives off carbon monoxide.
• Do not burn charcoal or use the barbecue in a confined and/or habitable space such as houses, garages, tents, vehicles, caravans, motor homes, or boats. Danger of carbon monoxide poisoning fatality.
• Extinguish any open flame.

WARNING! Do not try to light this appliance without reading the “LIGHTING” instructions section of this manual. Do not store or use gasoline, or other flammable liquids or vapors in the vicinity of this or any other appliance. If the information in these instructions is not followed exactly, a fire or explosion may result and cause property damage, personal injury, or death.

Alert adults and children about the hazard of hot surface temperatures. Supervise young children near the grill.
NOTICE TO INSTALLER: Leave these instructions with the grill owner for future reference.
CONSUMER NOTICE: Keep these instructions for future reference.

Welcome to Napoleon

Safety First

• WARNING General Information
  Do not use spirit, alcohol, gasoline, petrol, or other highly volatile fluids to light or re-light charcoal. Use ONLY firelighters complying with EN 1860-3. Make sure any fluids that have drained through the bottom of the grill are removed before lighting the charcoal.

• WARNING! Installation & Assembly
  Assemble this grill exactly as instructed in the Assembly Guide. If the grill was assembled in-store, review the assembly instructions to ensure it is assembled correctly. This grill must not be installed in or on recreational vehicles and/or boats. Do not modify this grill under any circumstances.

• WARNING! Operation
  Read this entire Owner’s Manual before operating this charcoal grill.
  DO NOT operate unit under any combustible construction. Follow the lighting instructions carefully. Do not use indoors. Keep children and pets away. This barbecue will become very hot. Do not move it during operation.

• WARNING! Storage & Disuse
  Store outdoors in a well-ventilated space away from children and pets.
  After use, charcoal starter fluid should be capped and stored a safe distance away from the grill at least 25ft (7.6m).

Full System Features

The grills illustrated in this Owner’s Manual may differ from the model you purchased. Featured model: PRO22K-CART-3

The grills illustrated in this Owner’s Manual may differ from the model you purchased. Featured model: PRO22K-3

Getting Started

Additional Safe Operating Practices

• • This grill must be stored outdoors in a well-ventilated area and must not be used inside building, garage, screened in porch, gazebo, or any enclosed area.
  • DO NOT operate this grill under any overhead construction such as roof coverings carports, awnings, or overhangs.
  • The grill should be on a secure, level ground at all times.
  • DO NOT light charcoal with lid closed.
  • DO NOT lean over grill when lighting.
  • Keep lid closed during the preheat period.
  • DO NOT leave grill unattended while in use.
  • Keep children and pets away from hot grill.
  • DO NOT allow children to climb inside or on grill.
  • Maintenance should only be done when the grill is cool.
  • Always allow the grill to cool completely before handling.
  • DO NOT use side shelves to store lighters, matches or any other combustibles.

CHARCOAL STARTER SAFE OPERATING PRACTICES

• For outdoor use only.
• Do not use the Charcoal Starter unless it is placed on a firm, level charcoal grate, and the charcoal grill is on a firm, level, non-combustible surface.
• Do not place the Charcoal Starter on any combustible surface unless the Charcoal Starter is completely cool.
• Do not use lighter fluid, gasoline, or self lighting charcoal in the Charcoal Starter.
• We recommend the Charcoal Starter to light charcoal for charcoal grills.
• Always wear protective gloves when handling the Charcoal Starter.
• Keep all electrical cords away from water or heated surfaces.
• Keep ventilated openings of the enclosure free and clear from debris at all times.
• The ash/grease tray must be in place when using the grill.
• Clean the ash/grease tray regularly to avoid build-up that may lead to grease fires.
• Remove coal and ashes from grill and store in a noncombustible metal container filled with water. Allow to remain in metal container 24 hours before disposing.
• To prevent mold growth, leave the top and bottom air vents slightly open when storing for extended periods.
• DO NOT use water to control flare ups or extinguish coals. It may damage your grills finish.
• Slightly close the vents on your grill to control flare-ups. Close all vents and lid completely to extinguish coals/fire.
• Always maintain a minimum distance to combustible materials of 3’ (0.914m) to rear and sides of grill.
• Keep children and pets away from the Charcoal Starter at all times.
• Do not use the Charcoal Starter in high winds.
• Do not leave the Charcoal Starter unattended while in use.
• Never use the Charcoal Starter other than intended use.
• Do not use the Charcoal Starter to prepare food.
• Use extreme caution when pouring hot coals out of the Charcoal Starter.

CAUTION! Charcoal starter fluid should never be added to hot or warm coals.
CAUTION! Do not remove ashes from grill until all charcoal is completely burned out and fully extinguished. Allow ample time to cool.
CAUTION! Do not move the grill when operating and hot.

Operation

LIGHTING YOUR GRILL

• Is it the very first time? Perform a Burn-off
  Add fuel to the grill and keep it red hot for 30 minutes with the lid and base vents fully open. It is normal for the grill to emit an odor the first time it is lit. This odor is caused by the “burn-off” of internal paints and lubricants used in the manufacturing process and will not occur again. Use either the Charcoal Starter (not included) and follow the instructions included in the manual, OR place lighter cubes or lightly crumpled newspaper on and around the air deflector. Place the charcoal in a cone shaped pile in the center of the unit (direct cooking method), or the optional charcoal baskets (indirect method). NOTE: Do not cook before the charcoal has a coating of ash.

• How to use the Charcoal Starter

1. See “Charcoal Starter Safe Operating Practices” for best practices on how to use the Charcoal Starter safely.
2. Turn the Charcoal Starter upside down.
3. Crumple two full sheets of newspaper and stuff them into the bottom of the Charcoal Starter.
4. Turn the Charcoal Starter right side up and place it in the center of the charcoal grate.
5. Add appropriate amount of charcoal, but do not over fill.
6. Light a match and insert into one of the bottom air vents to ignite the newspaper.
7. Put on protective gloves (minimum thermal protection Class II, DIN EN 407). When the top layer of charcoal has a light coating of gray ash, carefully pour the hot charcoal onto the charcoal grate (direct cooking method), or place into the charcoal baskets (indirect method).
8. Once the hot charcoal is placed into the grill, spread the charcoal out evenly using tongs with long heat-resistant handles.  

WARNING! Do not lean over grill when lighting charcoal.
WARNING! Starter fluid can be used to light the charcoal, but it is not the preferred method. It can be messy and may leave a chemical taste on the food if not completely burned off before cooking.

• Operating Bottom Vent and Ash Bucket
  Lid vents on a covered grill are usually left open to allow air into the grill. Air increases the burning temperature of the coals. You can regulate the coals burn rate by moving the vent handle to the right (Open) or left (Closed). Closing the vents either partially or completely will help to cool down the coals. Do not completely close the air vents and the lid vent unless you are trying to cool down or extinguish a flame. The Ash bucket can be removed as needed during and after operation to dispose any charcoal deposits. See “Disposing of Charcoal and Ash” in the “Cleaning Instructions”.

  • GRILLING PRO TIP!
    Use barbecue mitts, or hot pads to protect hands while cooking or adjusting the vents.

• Operating the Chimney vents
  The Chimney vent is used to control the internal temperature of the grill. This is usually left open for smoke to escape and fine-tune the temperature of the grill when the lid is closed. You can regulate the grill’s temperature by moving the vent handle to the right (Closed) or left (Open).

  • GRILLING PRO TIP!
    It’s best to control temperature by using the different settings on the bottom vent. The top vent should be positioned either fully open or fully closed.
    WARNING! Always wear protective gloves when using the Charcoal Starter for your grill.
    WARNING! Do not locate in windy settings. High winds adversely affect the cooking performance of the grill.

GRILLING INSTRUCTIONS

• Grilling with Charcoal

  • Charcoal is the traditional way of cooking that produces fabulous flavors. The glowing briquettes emit infrared energy to the food being cooked, which has very little drying effect. Any juices or oils that escape from the food drip down onto the charcoal and vaporize into smoke giving the food its delicious grilled taste. Napoleon’s charcoal grill produces searing heat for juicier, tastier steaks, hamburgers, and other meats. For cooking times and tips refer to the “Charcoal Grilling Guide”.
  • As a general rule, plan on using about 50 briquettes to cook 2 lb. (1kg) of meat, or 100 briquettes to cook 4 lb. (2kg) of meat. If cooking for more than 30 to 40 minutes, additional briquettes must be added to the fire. When the weather is cold you will need more briquettes to reach ideal cooking temperatures. Longer cooking times will require addional charcoal.
  • Use caution when adding charcoal to the grill. Flames may flare up when coals come in contact with fresh air. Stand back a safe distance and use a long-handled heat-resistant cooking tongs to add charcoal briquettes.
  • Additional smoke flavor can be achieved by adding smoker chips, which are available in a variety of flavors through your Napoleon dealer.

• Charcoal Usage

  • Charcoal recommendations are approximate.
  • Longer cooking times require additional charcoal.
    WARNING! Ash pan must be in place during lighting and anytime during use.
    WARNING! Once lit, never add additional starter fluid to the grill. Store the bottle at least 25 ft. (7.6m) away from the grill when operating. Once charcoal is ignited, no more fluid is required.
    WARNING! Use caution when adding charcoal to the grill. Flames may flare up when coals come in contact with fresh air. Stand back a safe distance and use long-handled, heat-resistant cooking tongs to add additional charcoal.

• Using the Grill

  • • We recommend preheating the grill with the lid closed for approximately 20 minutes.
    • The coals are ready when they have a light coating of gray ash.
    • Food cooked for short periods of time such as fish and vegetables can be grilled with the lid open.
    • Cooking with the lid closed ensures higher and more even temperatures that will reduce cooking time, and cook the food more uniformly.
    NOTE: To minimize heat loss when checking food temperature, use the temperature probe doors located at the side of the appliance.
    • When cooking very lean meat such as chicken breast or lean pork, the grids can be oiled before preheating to reduce sticking.
    • Cooking meat with a high degree of fat content may create flare-ups. Either trim the fat, or reduce temperatures to inhibit this.
    • Should a flare-up occur, move food away from flames and reduce the heat (reduce vent opening). Leave the lid open until flare-up is controlled.

• Direct Grilling

  • This method is often used for searing, or food cooked for only a short time such as hamburgers, steaks, chicken, or vegetables.
  • Place food on the cooking grids directly over the heat.
  • Sear meat first to trap-in the juices and flavor.
  • Lower the grill temperature to finish cooking to your preference or placing the food in the indirect cooking zone of the grill to finish cooking

• Indirect Grilling
  This method uses lower temperatures and circulates heat around the food cooking it slowly and evenly. Use this method to cook larger cuts of meat, or food prone to flare-ups such as roast, chicken, or turkey. Place food on the cooking grid where there is no direct heat from underneath. Grilling at a lower temperature and cooking for a longer duration without direct heat from underneath will result in more tender meats.

• Adjusting Grid Height
  Note: PRO22K and PRO18K only.

  • The height of the cooking grid can be adjusted to 3 different levels to accommodate cooking needs. This can be adjusted by lifting and turning the cooking grid clockwise or counter clockwise while using the handles.
  • The lowest level is best for searing (it’s closest to the coals).
  • The middle for standard cooking.
  • The Highest level is best for slow cooking or keeping food warm by leaving the lid open.
    CAUTION! Do not adjust the cooking grid while in operation or hot.
    WARNING! Never place your hands inside the grill when adjusting the charcoal tray. Keep hands and fingers away from lifting mechanism at all times.
    WARNING! Use caution when adding charcoal to the grill. Flames may flare up when coals come in contact with fresh air.
    WARNING! Stand back a safe distance and use long-handled, heat-resistant cooking tongs to add additional charcoal.
    WARNING! Never leave coals and ashes unattended in grill.

HOW TO USE THE ROTISSERIE

• Assembling Your Rotisserie Kit (if equipped)
  Note: PRO22K and PRO18K only.

1. Install the rotisserie motor on the side of the grill using the mounting bracket(s). Once the bracket has been fastened to the grill, slide the rotisserie motor onto the bracket.
2. Slide the first rotisserie fork just past the middle of the spit rod and tighten into place. Thread the meat onto the spit rod and push the meat into the fork. Slide the second rotisserie fork on the opposite end of the spit rod and push the fork into the meat until secure. Tighten the fork into place, then slide the counterweight onto the spit rod.
3. Carefully insert the pointed end of the spit rod through the opening of the bottom bowl and into the rotisserie motor. Set the opposite end across the hangers. The heavy side of the meat will naturally hang down, therefore adjust the counterweight accordingly to balance the load. Tighten the counterweight with the arm facing up.
4. Slide the stop bushing onto the spit rod until it is past the inside of the hood. This will secure the side to side movement of the spit rod.
5. Tighten the stop bushing and spit rod handle. Place a metal dish under the meat to collect the drippings.  

IMPORTANT! Always wear gloves when handling components of the grill.

• Tips about using the Rotisserie:
  • Use a thermometer to check the internal temperature of the meat.
  • Roasts and poultry should brown on the outside and stay tender on the inside.
  • Use drippings to baste and make gravy.
  • A 3-pound chicken takes approximately 1 ½ hours on medium to high.
  • Be mindful of your rotisserie motor capacity. Never overload your equipment.
  • Be sure to always set an evenly balanced load on your rotisserie.
• How to cook multiple chickens

1. Tie or skewer wings to the body of the chickens.
2. Slide rotisserie fork onto spit rod.
3. Thread first chicken onto spit rod until it is held into place by the rotisserie fork. Tighten.
4. Thread next 2 chickens onto spit rod so all the chickens are close together.
5. Slide second rotisserie fork onto spit rod and push into chicken until all 3 chickens are squeezed together tightly. Tighten.  

WARNING! Disassemble rotisserie components when finished cooking, wash with warm soapy water, and store indoors.
WARNING! Use heat-resistant grilling gloves when handling the hot rotisserie components.

THE GRILLING EXPERIENCE CHECKLIST

• Refer to this list every time you grill

  • Read Owner’s Manual
    Be sure to have read the owner’s manual and all the safety instructions.

  • Clean ash pan
    Always ensure you clean the ash pan before grilling to avoid fires and flare- ups.

  • Lighting charcoal
    Fully open the vent on the lid and base each time you light your grill. Use the Charcoal Starter (not included), or place lighter cubes or lightly crumpled newspaper on and around the air deflector. Do not lean over grill when lighting charcoal.

  • Preheat and clean grids
    Coat entire surface of grids with vegetable shortening NOT salted fats like butter or margarine. Preheat your grill to burn off excess residue. Clean grids with a brass wire brush. Refer to “Cleaning Instructions”.
    NOTE: Stainless steel cooking grids are durable and corrosion-resistant and require less seasoning and maintenance than cast iron grids.

  • Prep area
    Make sure everything you need while grilling such as your utensils, seasonings, sauces, and dishes are within your reach. Don’t leave your food unattended, or it could burn.

  • Don’t peek and flip once
    Try not to open the lid and peek too much, or heat will escape and throw your temperature and cooking times off. Flip your food only once, especially steak and chicken.

  • Leave space
    Leave some space on the grill and between food, so you have room to move food around if you need to.

  • Use a thermometer
    Use a thermometer to ensure food is cooked thoroughly. Follow the appropriate temperatures guidelines for all types of meat, e specially poultry.

• How to season cast iron cooking grids
  This procedure MUST be done prior to first use and repeated every 3-4 uses to keep grids looking new.

  1. Remove cast iron grids from the grill.
  2. Wash grids with warm soapy water and soft cloth. Pat dry and allow grids to completely dry.
  3. Apply fat/oil evenly using a silicone brush on both sides.
  4. Preheat appliance to 350°F – 400°F (176°C – 204°C).
  5. Install cooking grids and cook for 30 minutes.
  6. Apply a second even coat of fat/oil on cooking grids, and keep cooking for 30 more minutes.
  7. Grids are now seasoned.
     NOTE: If rust has formed on the cast iron grids, remove the rust with scouring pad or brass brush and repeat the seasoning process.

Charcoal Grilling Guide

Cleaning Instructions

First-time use

1. Wash grids by hand with water and mild dish soap to remove any residue from the manufacturing process. DO NOT wash in a dishwasher.
2. Rinse thoroughly with hot water and dry completely with a soft cloth to prevent moisture from entering the cast iron.

Cast Iron grids

• Season your grids to add a protective coating to prevent corrosion See Grilling Tips – How to Season Cast Iron Cooking Grids.

Steel Grids

• Steel cooking grids can be cleaned by preheating the grill and using a wire brush to remove residue.
• Steel grids will permanently discolour from regular use because of high temperatures when grilling.

Inside of the grill

1. Remove the cooking grids.
2. Use a brass wire brush to clean loose debris from the sides and underneath the lid.
3. Scrape all enamel with a plastic putty knife or scraper. Use a wire brush to remove the ash.
4. Sweep debris from inside the grill into the ash pan.
5. Wash the inside of the grill with a mild detergent and water.
6. Rinse well with clear water and wipe dry.

Disposing of Charcoal and Ash
WARNING! Carefully follow these safety precautions to protect yourself and your property from damage.

• Make sure coals and ashes are completely extinguished before removing them.
• Use a metal spatula or scoop to remove coals and ashes from grill.
• Place coal and ashes in a non-combustible metal container, and completely saturate with water for 24 hours before disposing.

WARNING! Always wear protective gloves and safety glasses when cleaning your grill.
WARNING! Accumulated grease is a fire hazard.
WARNING! Cleaning should only be done when the grill is cool to avoid the possibility of burns.
WARNING! Ensure grill is cool before cleaning. Do not use oven cleaner to clean any part of the grill. Do not put cooking grids or any other parts of the grill in a self-cleaning oven to clean. Clean grill in area where cleaning solution won’t harm decks, lawns, or patios.

Maintenance Instructions

Ash pan

• Ashes, grease, and excess drippings collect in the ash pan located beneath the charcoal grill and accumulate. Slide the pan free of the grill to clean.
• Never line the inside of the grill with aluminium foil, sand or any other material. This can prevent grease from flowing properly.
• The ash pan should be scraped out with a plastic putty knife or scraper. Brush all debris into a non-combustible metal container.
• Wash the ash pan with mild detergent and water.
• Rinse well with clear water and wipe dry.
  IMPORTANT! It is recommended the ash pan be emptied out after each use once the grill cool.

Hinge adjustment

1. Close the lid.
2. Using the T25 Torx key provided, loosen the 4 Torx screws enough that the hinge can move up and down slightly.
3. Make sure the lid is sitting evenly on the stainless riser ring.
4. Retighten the screws using the T25 Torx key.

Aluminum Castings
Clean with warm soapy water. Aluminum doesn’t rust, but high temperatures and weathering can cause oxidization on the surface of the castings that look like white spots.

Stainless in harsh environments
Stainless steel oxidizes or stains in the presence of chlorides and sulphides, especially in coastal regions, warm and highly humid areas, and around pools and hot tubs. These stains look like rust, but they can be easily removed or prevented. Wash stainless and chrome surfaces every 3-4 weeks. Clean with warm soapy water.

Outside grill surface

• Only use a stainless steel non-abrasive cleaner or water. Abrasive cleaners or steel wool will scratch the finish on any painted, porcelain, or stainless parts of your grill.
• Always wipe in the direction of the grain.
• Handle porcelain enamel components with care.
• The baked-on enamel finish is glass-like and will chip if struck. Touch-up enamel is available at your Napoleon Grill dealer.
• Stainless steel parts discolor over time when heated and will turn a golden or brown hue. This is normal and won’t affect the performance of the grill.

WARNING! Do not use pressure washer or hose to clean any part of the grill.
WARNING! Do not use abrasive cleaners or steel wool on any painted, porcelain, or stainless steel parts of your grill.
WARNING! Barbecue sauce and salt can be corrosive and will cause rapid deterioration of the grill components unless cleaned regularly.

Troubleshooting

Flare-ups and Uneven Heat

• Grill will not light.
• Low heat or low flame.

Peeling paint

• Paint appears to be peeling inside lid or hood.

WE WANT TO HELP!
Napoleon is here to ensure your grilling experience is memorable. Contact us if you require additional help.

REGISTER YOUR GRILL!
Register your grill! Go to Napoleon.com or your Assembly Guide for replacement parts instructions.

Limited Warranty

NAPOLEON products are designed with superior components and materials, and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON. NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and workmanship from the date of purchase, for the following period:

• Aluminum castings / stainless steel base ……………………………………. 15 years
• Stainless steel lid …………………………………………………………………….. 15 years
• Porcelain enamel lid ………………………………………………………………… 15 years
• Stainless steel cooking grids …………………………………………………….. 15 years
• Stainless steel tube burners ……………………………………………………… 10 years full coverage, plus 50% off until the 15th year
• Stainless steel sear plates …………………………..5 years full coverage, plus 50% off until the 15th year
• Porcelain-enameled cast iron cooking grids ………………………….. 5 years full coverage, plus 50% off until the 15th year
• Ceramic infrared burners (excluding screen) ………………………….. 5 years full coverage, plus 50% off until the 15th year
• All other parts …………………………………………………………………….. 2 years

*Conditions and Limitations

• This Limited Warranty creates a warranty period as specified in the aforementioned table, for any product purchased through an authorized NAPOLEON dealer, and entitles the original purchaser to the specified coverage in respect of any component replaced within the warranty period, either by NAPOLEON or an authorized NAPOLEON dealer, to replace a component of such product that has failed in normal private use as a result of a manufacturing defect. The “50% off” indicated in the table means the component is made available to the purchaser at a 50% discount off the regular retail price of the component for the period indicated. This Limited Warranty does not cover accessories or bonus items.
• For greater certainty, “normal private use” of a product means that the product: has been installed by a licensed, authorized service technician or contractor, by the installation instructions included with the product and all local and national building and fire codes; has been properly maintained; and has not been used as a communal amenity or in a commercial application.
• Similarly, “failure” does not include over-firing, blowouts caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents, corrosion, deterioration of painted and plated finishes, discolouration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of porcelain enamelled parts, or damages caused by misuse, accident, hail, grease fires, lack of maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers.
• Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. The replacement component is the sole responsibility of NAPOLEON defined by this Limited Warranty; in no event will NAPOLEON be responsible for installation, labour or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential, or indirect damages or for any transportation charges, labor costs or export duties.
• This Limited Warranty is provided in addition to any rights afforded to you by local laws. Accordingly, this Limited Warranty imposes no obligation upon NAPOLEON to keep parts in stock. Based on the availability of parts, NAPOLEON may at its discretion discharge all obligations by providing a customer a prorated credit towards a new product. After the first year, concerning this Limited Warranty NAPOLEON may, at its discretion, fully discharge all obligations concerning this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
• The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON. NAPOLEON reserves the right to have its representative inspect any product or part prior to honouring any warranty claim. You must contact NAPOLEON Customer Service or an authorized NAPOLEON dealer to obtain the benefit of the warranty coverage.

NAPOLEON – CELEBRATING OVER 40 YEARS OF HOME COMFORT PRODUCTS

Napoleon products are protected by one or more U.S. and Canadian and/or foreign patents or patents pending.

De Riemsdijk 22, 4004 LC, Tiel, The Netherlands
10-12 Home Farm, Meriden Road, Berkswell, CV7 7SL, United Kingdom
24 Napoleon Road, Barrie, Ontario, L4M 0G8, Canada
TELEFÓN: +31 345 588655
www.napoleon.com
[email protected]

Napoleon.com

1-866-820-8686
+31 345 588655
[email protected]
[email protected]
www.napoleon.com

References

• Napoleon® Canada | Barbecue Grills, Fireplaces, Heating & Cooling
• Napoleon® Canada | Barbecue Grills, Fireplaces, Heating & Cooling

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