cecotec D20 XL Electric Scooter Instruction Manual

June 17, 2024
cecotec

BONGO D20 XL CONNECTED
Electric scooter

cecotec D20 XL Electric Scooter - cover

Instruction manual

WARNINGS

Fig. 1
You must read and follow the safety instructions in this manual before riding the electric scooter. Use approved safety equipment such as helmets or knee pads. This device is intended
for use as a personal mobility vehicle for the purpose of transporting a single person in a public or private place.

cecotec D20 XL Electric Scooter - overview 2

Fig. 2
Do not use the vehicle with rainy weather.

Fig. 3
The electric scooter cannot be used by more than one person at a time.

Fig. 4
This device cannot be used by children under 16. Check the current local regulations. Strictly consider your health and body condition. You should consult your doctor to determine if you have any physical or health conditions that could create a risk to your safety or prevent you from using the electric scooter properly.

Fig. 5
Maximum weight allowed: 100 kg.
Recommended maximum user height: up to 2 metres.

Fig. 6.
Do not ride the electric scooter under the influence of alcoholic drinks, drugs, or medicine whose consumption is not compatible with driving.

Fig. 7
Do not use the phone or listen to music while riding the electric scooter.

Fig. 8
Pay special attention when riding when there is sand, puddles, mud, ice, snow, or stairs and when it is dark, or the floor is wet. Do not touch the brake disc in poor lighting conditions or after use, as it may still be hot.

Fig. 9
Do not use the electric scooter in hazardous areas where there could be flammable or explosive substances, liquids, or dirt.

Fig. 10
This electric scooter is not designed to be driven on motorways, highways, or intercity roads.
Check the current legislation of your local authority on where electric scooters are allowed to be ridden.

Fig. 11
Do not place heavy objects on the handlebar. Any load attached to the handlebar will affect the stability of the vehicle.

Fig. 12
Avoid climbing up and down the stairs with the electric scooter.

cecotec D20 XL Electric Scooter - overview 13

Fig. 13
Always ride with both hands on the handlebar.

Fig. 14
Do not ride the electric scooter with just one foot.

Fig. 15
Do not press the accelerator when walking along with the electric scooter.

Fig. 16
Note that the braking distance will be longer in puddles, wet surfaces, and/or in wet-weather conditions. The electric scooter is intended for use on flat, level, and dry surfaces.

Fig. 17
Watch your head when riding under roofed areas, like a door.

Fig. 18
When riding at high speed, do not turn the handlebar abruptly.

cecotec D20 XL Electric Scooter - overview 19

Fig. 19
Do not ride at high speed over obstacles like steps, kerbs, or speed bumps.

Fig. 20
Do not hit obstacles with the wheels.

Fig. 21
Do not touch the motor immediately after driving, it may be at high temperature.

  • WARNING! Regularly check the condition of components or parts subject to wear or fatigue, such as the main frame, fork, wheels, brakes, etc. This will allow you to detect cracks or damage in high-stress areas that may indicate the component’s service life has been exceeded and it needs to be replaced. Regular maintenance of the electric scooter and its components will extend its service life. Periodically check the tightness of the bolted parts, especially the wheel axles, the folding mechanism, the steering system, and the braking system.

  • Contact your vendor to be referred to an appropriate training organisation.

  • Avoid high traffic or overcrowded areas and anticipate your path and speed by respecting the traffic code and watching out for pedestrians on pavements.

  • Make sure pedestrians/cyclists are aware of your nearby presence upon approach when you are not seen and/or heard. Remember to cross protected areas on foot and in all
    situations take care of yourself and others. Remove any sharp edges that may have been caused by the use of the vehicle.

  • Use the vehicle only for its intended purpose. This vehicle is not designed for stunt use.

PARTS AND COMPONENTS

cecotec D20 XL Electric Scooter - overview 22

Fig. 22

1. Accelerator
2. Display
3. Brake lever and bell
4. Handlebar grips
5. Handlebar
6. Headlight
7. Stem
8. Folding mechanism| 9. Front fender
10. Front wheel/motor
11. Deck
12. Taillight
13. Rear fender
14. Rear brake disc
15. Kickstand
---|---

cecotec D20 XL Electric Scooter - overview 23

Fig. 23

1. Light
2. Drive mode
3. Speed indicator
4. Configuration mode
5. Lock system
6. Temperature sensor
7. Trip/ODO
8. Distance| 9. Speed units
10. Warning
11. Battery level
12. Pedestrian mode
13. Brake lever and bell
14. Function button
15. Power button
16. Accelerator
17. Display
---|---

NOTE: the graphics in this manual are schematic representations and may not exactly match the device.

BEFORE USE

  • This scooter features packaging designed to protect it during transport. Take the scooter out of its box and remove all packaging materials. You can keep the original box and other packaging elements in a safe place. This will help you prevent product damage when transporting it in the future. In case the original packaging is disposed of, make sure all packaging materials are recycled accordingly.
  • Make sure all parts and components are included and in good conditions. If there is any piece missing or not in good condition, immediately contact the official Cecotec Technical Support Service.

cecotec D20 XL Electric Scooter - overview 24

Box content:
Fig. 24

1. Bongo D20 XL Connected electric scooter
2. Charger
3. 1 Allen key| 4. 1 set of Allen screws
5. Instruction manual
---|---

PRODUCT ASSEMBLY

Unfolding

  1. Detach the retaining bracket and pull the stem upwards.
  2. Raise the stem and move the folding lever to the closed position to lock the stem in place.
  3. Adjust the brakes with the Allen key.

cecotec D20 XL Electric Scooter - overview 25

Folding Fig. 25

  1. Press the blue plate to release the folding lever.
  2. Move the folding lever.
  3. Turn the folding lever downwards and then the stem.
  4. Align the locking hook with the hole in the retaining bracket.

Assembling the handlebar

  1. Connect the male connection cable of the handlebar to the female cable of the stem. Make sure the male and female ports are correctly aligned.
  2. Insert the handlebar into the top of the stem and screw it in place.
    Caution:
    Be careful not to damage the cable during the process.

Checking the screws
Some of the screws of the electric scooter may loosen during delivery. Please check all screws and tighten them before turning on the electric scooter.

Charging the electric scooter

  • The scooter is fully charged when the LED light on the charger changes from red (charging) to green (charging complete).
  • The charging port is located on the bottom left-side area of the scooter, protected by a rubber cap to prevent dirt or water from entering.
  • Remove the rubber cap.
  • Connect the charger to the charging port.
  • When charging is complete, refit the rubber cap.

OPERATION

5.1. Switch-on and driving. Fig. 23

  1. Hold down the power button for 2 seconds.
  2. Step on the deck with one foot and use the other one to propel yourself forward.
  3. Place both feet on the deck.
  4. Press the accelerator with your right hand. The electric motor will deliver power when the speed of the scooter is equal to or greater than 3 km/h.
  5. Press the accelerator to increase the speed.
  6. Push the brake lever to stop or to ride more slowly.
  7. Get off the electric scooter only when you ride at a very low speed or when you are still.
  8. Fold down the kickstand (15, Fig. 22) to park the electric scooter when not in use.

5.2 Driving modes. Fig. 23
Control panel
Power button:
– Long press: switch the electric scooter on or off.
– Short press: switch between the following modes:

  1. PEDESTRIAN mode: the mode indicator on the display will show a person walking. In this mode, the scooter can reach 6 km/h. The taillight will flash when driving in this mode.
  2. COMFORT mode: In this mode, the scooter can reach 15 km/h.
  3. SPORT mode: the mode indicator on the display will show a white “S”. In this mode, the scooter can reach 20 km/h.

NOTE: measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and a ambient temperature of approx. 25 °C.

Function button:

  • Short press: switch the scooter lights on or off.
  • Long press (3 seconds): enter the settings menu.

Scooter lock:

  • Make 5 short presses on the on/off button to lock the scooter. The lock symbol will appear on the display.
  • Make 5 short presses on the on/off button to unlock the scooter. The lock symbol will disappear on the display.

Settings menu

  • Once inside the settings menu, press the power button to switch between P0 and P1.
  • Press the function button to navigate between the different settings functions (P0 and P1).
    Access the desired function by pressing the power button and toggle between 0 and 1 by pressing the function button. Select the desired setting by pressing the power button. To
    return to the main settings menu, wait a few seconds without pressing any buttons. The different settings functions are:
    1. P0 – Units of measurement: km/h (0) or mph (1). Speed can be measured in kilometres per hour (0) or miles per hour (1).
    2. P1 – Total trip distance measurement (ODO) or current trip (TRIP).

5.4 Wheel use

  • For a correct operation of the electric scooter, you should check and ensure the correct pressure on the wheels before every use.
  • The optimum pressure for these wheels is de 35 PSI / 2.5 bars / 250 kPa.
  • We recommend you carry out periodic checks to ensure the pressure is within the recommended values to achieve efficient operation.
  • During the shelf life of the wheels, we recommend using heat-sealing gels to prevent punctures and maintain maximum effectiveness and performance.

5.5 Pairing

cecotec D20 XL Electric Scooter - qr

https://me-qr.com/MrAZRYWk

By scanning the following QR code you will be able to access the app download option and an instruction manual explaining how to pair your appliance:

CLEANING AND MAINTENANCE

  • Make sure the device is not plugged to the power supply or switched on before cleaning or maintenance.
  • Use a soft cloth to clean the exterior housing of the electric scooter.
  • Never use alcohol, petrol, paraffin, corrosive, or abrasive products to clean the electric scooter.
  • Never immerse the electric scooter in water or any other liquid to clean it, as this could damage the electronic parts permanently.
  • Never use pressurised water to clean the electric scooter.
  • Do not try to repair the electric scooter on your own. Should it not work correctly or be damaged, please contact the official Cecotec Technical Support Service.
  • Self-tapping nuts and other fasteners may loosen their hold and need to be retightened.

Brake disc
You must check the brake discs are in perfect condition, matching the brake calliper: fix this easily with the Allen key provided. Brake pads are consumable parts and must be replaced
when their shelf life expires.

Storage

  • Make sure the electric scooter is charged before storing it for long periods of time. Charge it at least once a month.
  • Charge it only if the room temperature is between 0 °C and 35 °C and store it at a temperature between -10 °C and 35 °C.
  • Do not store the electric scooter outdoors. Store it in a safe and dry place. Cover it to protect it from dust if necessary.

Battery release
For proper removal of the battery for later repair or recycling, you must remove the screws located on the underside, on the side opposite the deck of the scooter.

ERROR CODES

If the electric scooter displays any of the following error codes, you should not attempt to disassemble or repair the electric scooter yourself. Repairs carried out by unqualified persons
may result in injury or serious malfunctions. Please contact the place where you bought the device or the official Cecotec Technical Support Service. The repair must be carried out by an authorised technician, and you must use only original spare parts.

Error code Description
E0 Overheating protection
E1 Motor failure
E2 motor phase failure
E3 brake failure
E4 Accelerator failure
E5 Low voltage protection
E6 communication failure between controller and the display
E7 surge protection
E8 motor start-up signal
E9 motor block failure

TECHNICAL SPECIFICATIONS

Product reference: 7356
Product: Serie D20 XL Connected electric scooter
Features Measuring units
Dimensions Folded
Unfolded 112.3 x 57.15 x 112.5 cm (1)
Weight Electric scooter weight
User requirements Max. weight
Min-max height 100-200 cm
Age bracket > 16 years old (2)
Technical specifications Runtime
Max. speed 20 km/h
Max. inclination 12°
Operating temperature -10/140 °C
Storage temperature 10 °C – 25 °C
IP protection rating IPX4
Motor Max. power
Rated power 300 W
Batten; Type-model
Charging time 4 – 5 hrs
Capacity 5 Ah
Rated voltage 36 V
Max. charge voltage 42 V
Max. charging current 1.25 A (cell)- 2 A (battery)
Wheels Wheel
Charger Model
Inlet 100-240 V 50/60 Hz
Outlet 42V DC,1.5 A
Protection IP 20; T= 0- 40°C; Class II
Driving modes and ranges (4) PEDESTRIAN
COMFORT 22 Km
SPORT 17 Km

(1) Height from the floor to the upper part of the handlebar.
(2) Check the current local regulations.
(3) The range has been measured with an 80 kg weight, completely charged battery, Comfort mode on a flat surface, no wind, and a room temperature of approximately 25 °C.
(4) Measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and an ambient temperature of approx. 25 °C.
The total value of the exposed vibration in the hand-arm system does not exceed 2.5 m/s2.
The weighted acceleration to which the whole body is submitted does not exceed 0.5 m/s2.
The A-weighted emission sound pressure level at work stations is less than or equal to 70 dB.
Technical specifications may change without prior notification to improve product quality.
Made in China | Designed in Spain

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES

This symbol indicates that, according to the applicable regulations, the product and/or batteries must be disposed of separately from household waste. When this product reaches the end of its shelf life, you should dispose of the cells/ batteries/accumulators and take them to a collection point designated by the local authorities.
For detailed information on the most appropriate way to dispose of electrical and electronic equipment and/or batteries, consumers should contact their local authorities.
Compliance with the above guidelines will help protecting the environment.

TECHNICAL SUPPORT AND WARRANTY

Cecotec shall be liable to the end user or consumer for any lack of conformity that exists at the time of delivery of the product under the terms, conditions, and deadlines established by the applicable regulations.
It is recommended that repairs be carried out by qualified personnel.
If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact the official Cecotec Technical Support Service at +34 963 210 728.

The intellectual property rights over the texts in this manual belong to CECOTEC INNOVACIONES, S.L. All rights reserved. The contents of this publication may not, in whole or in part, be reproduced, stored in a retrieval system, transmitted, or distributed by any means (electronic, mechanical, photocopying, recording or similar) without the prior authorization of CECOTEC INNOVACIONES, S.L.

DECLARATION OF CONFORMITY

MANUFACTURER: CECOTEC INNOVACIONES S.L
ADDRESS: Av. Reyes Católicos, 60, 46910, Alfafar, Valencia (Spain)
DESCRIPTION: Personal mobility vehicle PRODUCT IDENTIFICATION: Bongo Serie D20 XL Connected
FUNCTION: Electric vehicle with motor
MODEL: 07356

It certifies the product described has been designed, manufactured, and tested and complies with all applicable provisions.
EU DIRECTIVES IMPLEMENTED:

  • Directive 2006/42/CE on machinery.
  • Directive 2014/53/EU on the harmonisation of the laws of the Member States relating to the placing on the market of radio equipment.
  • Directive 2011/65/EU and delegated directive (EU) 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

APPLICABLE HARMONISED NORMS:

  • EN 60335-1:2012+A11:2014+A13:2017+A1:2019+A14:2019+A2:2019+A15:2021
  • EN ISO 12100:2010
  • EN 17128:2020
  • EN 300 328 V2.2.2
  • EN 301 489-1 V 2.2.3
  • EN 301 489-17 V 3.2.4
  • EN 62479:2010
  • EN IEC 61000-6-3:2021
  • EN IEC 61000-6-1:2019
  • EN IEC 61000-3-2:2019 +A1
  • EN 61000-3-3:2013 +A1 +A2

www.cecotec.es
Cecotec Innovaciones S.L.
Av. Reyes Católicos, 60
46910, Alfafar (Valencia)
AP01231130

References

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