Breville BES500 Bambino Plus Espresso Coffee Machine Instruction Manual
- June 17, 2024
- Breville
Table of Contents
BES500 Bambino Plus Espresso Coffee Machine
Product Information: BambinoTM Plus
Specifications:
- Model: BES500
- Water Tank Capacity: 1.9L
- Portafilter Size: 54mm
Features:
-
Control panel with preset shot durations or programmable
durations and volumes -
Milk temperature settings: Warm, Ideal, and Hot
-
Milk foam settings: Low, Medium, and High
-
Group head for espresso extraction
-
Steam wand with automatic milk texturing
-
Milk jug temperature sensor
-
Extra-tall cup clearance for tall mugs
-
Removable drip tray with full indicator
Assembly:
-
Ensure the espresso machine is switched off and unplugged.
-
Place the machine on a stable and level surface.
-
Attach the removable water tank (A) to the machine.
-
Insert the 54mm stainless steel portafilter (F) into the group
head (E). -
Attach the steam wand grip (G) to the steam wand (I).
-
Place the removable drip tray grid (K) and drip tray (L) in
their respective positions.
Usage Instructions:
1. Power On/Off:
To turn on the espresso machine, plug it into a power outlet and
switch it on. To turn off the machine, simultaneously press the 1
CUP and STEAM buttons on the control panel. Afterward, switch off
at the power outlet and unplug.
2. Brewing Espresso:
Before starting the extraction process, ensure the machine has
reached the desired temperature. Follow these steps:
-
Fill the water tank (A) with fresh water.
-
Press the 1 CUP or 2 CUP button on the control panel to select
the desired shot size. -
Insert the portafilter (F) into the group head (E).
-
Wait for the machine to pre-infuse and extract the
espresso. -
Do not remove the portafilter during the brewing process.
3. Milk Texturing:
To texture milk using the steam wand, follow these steps:
-
Ensure the machine is switched on and has reached the desired
temperature. -
Fill a milk jug with cold milk and insert the temperature
sensor (J) into it. -
Select the desired milk temperature using the MILK TEMP
settings on the control panel. -
Select the desired milk foam level using the MILK FOAM settings
on the control panel. -
Place the steam wand (I) into the milk jug and position it
correctly. -
Turn the steam wand knob to start steaming and texturing the
milk.
4. Cleaning and Maintenance:
Proper cleaning and maintenance are crucial for ensuring optimal
performance and longevity of the espresso machine. Follow these
guidelines:
-
Always switch off the machine, unplug it, and let it cool down
before cleaning. -
Regularly clean the portafilter, group head, steam wand, and
drip tray. -
Remove and clean the water tank, drip tray, and drip tray grid
regularly. -
Refer to the user manual for detailed cleaning instructions and
recommended cleaning products.
Troubleshooting:
If you encounter any issues with the BambinoTM Plus espresso
machine, refer to the troubleshooting section in the user manual.
If the problem persists, contact the Breville Service Centre for
assistance.
FAQ:
Q: Can I immerse the power cord, power plug, or the
appliance in water?
A: No, it is important not to immerse any part of the appliance
in water or any other liquid. This can cause damage and pose a
safety risk.
Q: Can I leave the espresso machine unattended while
it’s switched on?
A: It is not recommended to leave the machine unattended while
it’s switched on. Always ensure you switch it off and unplug it
when not in use.
Q: Can I store the espresso machine without any
preparation?
A: Before storing the machine, ensure it is switched off,
unplugged, and properly cleaned. Follow the assembly instructions
in reverse to disassemble and store it safely.
Q: How can I program shot durations and
volumes?
A: Refer to the user manual for detailed instructions on
programming shot durations and volumes using the control panel
buttons.
the BambinoTM Plus
Instruction Book – BES500
Contents
2 Breville Recommends Safety First
2 Limited Product Warranty 6 Components 8 Features 8 Assembly 9 Functions 15
Care & Cleaning 18 Troubleshooting
BREVILLE RECOMMENDS SAFETY FIRST
At Breville we are very safety conscious. We design and manufacture consumer
products with the safety of you, our valued customer, foremost in mind. In
addition we ask that you exercise a degree of care when using any electrical
appliance and adhere to the following precautions.
Limited Product Warranty
Breville’s warranty for this product covers the repair or replacement if it’s
found to be defective due to faulty materials, workmanship, or function within
the warranty period. All legal warranty rights under applicable national
legislation will be respected and will not be impaired by our warranty. For
details on length of warranty, to obtain a printed copy or to read full terms
and conditions please scan the QR code or
visit www.breville.com Alternatively, call the Breville Service Centre (see
back cover for contact details).
QR149
2
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE
· Carefully read all instructions before operating and save for future
reference.
· Remove any packaging material and promotional labels or stickers before
using the appliance for the first time.
· To eliminate a choking hazard for young children, remove and safely discard
the protective cover fitted
to the power plug of this appliance.
· Do not place the product near the edge of a bench or table during operation.
Ensure the surface is level, clean and free of water and other substances.
· Do not let the cord hang over the edge of a bench or table, or become
knotted. Keep away from hot gas or electric burner, or where it could touch a
heated oven.
· Do not use the BambinoTM Plus inside a cabinet.
· This appliance can be used by children aged from 8 years and above if they
have been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Cleaning and user maintenance
shall not be made by children unless they are aged from 8 years and above and
supervised. Keep the appliance and its cord out of reach of children aged less
than 8 years.
· Appliances can be used by persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved.
· Children shall not play with the appliance.
· Regularly inspect the supply cord, plug and actual appliance for any damage.
If found damaged in any way, immediately cease use of the appliance and return
the entire appliance to the nearest authorised Breville Service Centre for
examination, replacement or repair.
· Keep the appliance and accessories clean. Follow the cleaning instructions
provided in this book. Any procedure not listed in this instruction booklet
should be performed at an authorised Breville Service Centre.
3
· The installation of a residual current device (safety switch) is recommended
to provide additional safety protection when using electrical appliances. It
is advisable that a safety switch with a rated residual operating current not
exceeding 30mA be installed in the electrical circuit supplying the appliance.
See your electrician for professional advice.
NOTICE TO CUSTOMERS REGARDING MEMORY STORAGE
Please note that in order to better serve our customers, internal memory
storage has been imbedded into your appliance.
This memory storage consists of a small chip to collect certain information
about your appliance including the frequency of use of the appliance and the
manner in which your appliance is being used. In the event your appliance
4
is returned for service, the information collected from the chip enables us to
quickly and efficiently service your appliance. The information collected also
serves as a valuable resource in developing future appliances to better serve
the needs of our consumers. The chip does not collect any information
regarding the individuals who use the product or the household where the
product is used. If you have any questions regarding the memory storage chip
please contact us at privacy@breville.com
SPECIFIC INSTRUCTIONS FOR BES500
· This appliance is recommended for household use only. Do not use this
appliance for other than its intended use. Do not use in moving vehicles or
boats. Do not use outdoors. Misuse may cause injury.
· If the appliance is to be:
– left unattended
– cleaned
– moved
– assembled; or
– store
always switch Off the espresso machine by simultaneously pressing the 1 CUP
and STEAM buttons. Switch off at the power outlet and unplug.
· Ensure the product is properly assembled before first use.
· Do not use any other liquid apart form cold mains/ tap water. We do not
recommend the use of highly filtered, demineralised or distilled water as this
may affect the taste of the coffee and how the espresso machine is designed to
function.
· Ensure the portafilter is firmly inserted and secured into the group head
before
starting the extraction. Never remove the portafilter during the brewing
process.
· Do not leave the product unattended when in use.
· Do not touch hot surfaces. Allow the product to cool down before moving or
cleaning any parts.
· Use caution when operating the machine, as metal surfaces are liable to get
hot during use.
· Use caution when descaling as hot steam may be released. Before descaling,
ensure drip tray is inserted. Refer to `Care & Cleaning’ for further
instructions.
WARNING
Do not immerse power cord, power plug or appliance in water or any other
liquid.
WARNING
Misuse may cause injury.
FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS
5
Components
A
B
E
F H
L
A. 1.9L removable water tank B. Control panel
1 CUP, 2 CUP and STEAM buttons With preset shot durations or programmable
durations and volumes C. MILK TEMP settings Select from Warm, Ideal and Hot D.
MILK FOAM settings Select from Low, Medium and High E. Group head
C
D
G
I
J
K
F. 54mm stainless steel portafilter G. Steam wand grip H. Extra-tall cup
clearance for tall mugs I. Steam wand
With automatic milk texturing J. Milk jug temperature sensor K. Removable drip
tray grid L. Removable drip tray
With full indicator
6
A B
C D
G E
F H
I
ACCESSORIES
A. Stainless steel milk jug With MIN and MAX markings
B. 54mm tamper C. Steam wand tip cleaning tool
(Located under water tank) D. The RazorTM precision trimming tool
E. Single Wall filter baskets (1 cup & 2 cup) F. Dual wall filter baskets (1
cup & 2 cup) G. Cleaning disc H. Espresso cleaning tablets I. Descaling powder
7
BambinoTM Plus Features
Assembly
COMPACT FOOTPRINT Cafe quality coffee in a compact machine.
AUTOMATIC HANDS FREE MILK TEXTURING Automatically textures milk to the
selected temperature and style from silky smooth latté to creamy cappuccino.
Automatic purge removes residual milk from the steam wand when returned to the
downward position.
THERMOJETTM TECHNOLOGY Innovative heating system achieves ideal extraction
temperature in 3 seconds.
PID TEMPERATURE CONTROL Electronic PID temperature control for increased
temperature stability.
BEFORE FIRST USE
Machine Preparation
Remove and discard all labels and packaging materials attached to your
machine. Ensure you have removed all parts and accessories before discarding
the packaging.
Clean the drip tray, drip tray grid, portafilter, filter baskets and milk jugs
using warm water and a gentle dish washing liquid. Rinse well and dry
thoroughly before use.
LOW PRESSURE PRE-INFUSION
Applies low water pressure at the start of the extraction to gently expand
grinds for an even extraction.
VOLUMETRIC CONTROL
Preset 1 & 2 cup volumes, manual over-ride or programmable shot volumes.
THE RAZORTM DOSE TRIMMING TOOL
Patented twist blade trims down the puck to the right level for precision
dosing and a consistent extraction.
8
Functions
FIRST USE 1. Remove the water tank and fill with potable
water to the indicated MAX line. Replace the water tank onto the machine. 2.
Ensure that the drip tray is correctly positioned on the machine. 3. Plug the
power cord into the power outlet and switch on. 4. Press the 1 CUP, 2 CUP or
STEAM buttons to turn the machine on.
- 5. Place a 500ml container under the portafilter and steam wand for the water
drips for the first cycle.
6. Press the 1 CUP button and the machine will commence its first use cycle.
FILLING THE WATER TANK Lift the water tank from the machine. Remove the water
tank lid and add potable water to the water tank, filling to the MAX marking
indicated.
MAX
Replace the water tank onto the machine, ensuring it is properly attached and
sitting flush against the back of the machine. If the 1 CUP, 2 CUP and STEAM
buttons illuminate, the water tank has been correctly attached. The machine
will detect when the water level is low. The 1 CUP, 2 CUP and STEAM buttons
will not be illuminated.
7. 7. Once complete, the machine will go into ready mode and all lights will
be illuminated. The first use cycle is to rinse the machine and prime the
heating system.
NOTE
The first use cycle is to rinse the machine and prime the heating system.
TURNING OFF MACHINE To turn the machine off, press the 1 CUP and STEAM button
simultaneously.
OFF
When this occurs, add water to the water tank. Once there is sufficient water,
all buttons will be illuminated and the machine can be used.
FILTER BASKETS
This machine includes both single and dual wall 1 Cup and 2 Cup filter
baskets. Use the 1 cup filter basket when brewing a single cup and the 2 cup
filter baskets when brewing 2 cups or a stronger single cup or mug. Adjust the
grind amount and size when switching from 1 cup to a 2 cup filter basket, or
vice versa.
The provided filter baskets are designed for: 1 Cup filter basket = 8-11g 2
Cup filter basket = 16-19g
9
SINGLE WALL FILTER BASKETS
Single Wall filter baskets should be used when grinding fresh whole coffee
beans roasted less than 30 days. These allows you to experiment with grind,
dose and tamp to create a more balanced espresso.
1 CUP
2 CUP
DUAL WALL FILTER BASKETS
Dual Wall filter baskets should be used when using pre-ground coffee and older
beans that are past the 30 day roast date. These regulate the pressure and
helps to optimise the extraction regardless of the grind, dose and tamp
pressure or freshness.
too quickly. The resulting espresso will be UNDER EXTRACTED and lacking in
colour and flavour.
COFFEE DOSE AND TAMPING
· Insert the filter basket into the portafilter.
· Grind enough coffee to fill the filter basket.
· Tap the portafilter several times to collapse and distribute the coffee
evenly in the filter basket.
· Using the tamper, tamp down firmly (approx. 1015kgs of pressure). The
amount of pressure is not as important as the consistent pressure every time.
1 CUP
2 CUP
· As a guide, the top edge of the cap on the tamper should be level with the top of the filter basket AFTER the coffee has been tamped.
NOTE
Use RazorTM dose trimming tool to precisely control the dose of ground coffee
AFTER you tamp.
THE GRIND
When grinding coffee beans, the grind size should be fine but not too fine.
The grind size will affect the rate at which the water flows through the
ground coffee in the filter basket and the taste of the espresso.
If the grind is too fine (looks like powder and feels like flour when rubbed
between the fingers), the water will not flow through the coffee even when
under pressure. The resulting espresso will be OVER EXTRACTED, dark in colour
and bitter in flavour.
If the grind is too course, the water will flow through the ground coffee in
the filter basket
NOTE
We recommend quality 100% Arabica beans with a Roasted On’ date stamped on the bag, not a
Best Before’ or Use By’ date. Coffee beans are best consumed between 520 days after the
Roasted On’ date. Stale coffee may pour too
quickly from the portafilter spouts and taste bitter and watery.
TRIMMING THE DOSE The RazorTM precision dose trimming tool allows you to trim
the puck to the right level for a consistent extraction.
the RazorTM
Precision dose trimming tool
10
· Insert the RazorTM tool into the coffee basket until the shoulders of the
tool rest on the rim of the basket. The blade of the dosing tool should
penetrate the surface of the tamped coffee.
· Rotate the RazorTM dosing tool back and forth while holding the portafilter
on an angle over the knock box to trim off excess coffee grinds. Your coffee
filter is now dosed with the correct amount of coffee.
· If the espresso starts to flow after less than 7 seconds, you have either
under dosed the filter basket and /or the grind is too coarse. This is an
UNDER EXTRACTED shot.
· If the espresso starts to drip but doesn’t flow after 12 seconds, the grind
is too fine. This is an OVER EXTRACTED shot.
PRE-PROGRAMED SHOT VOLUME 1 CUP
Press the 1 CUP button once, the button will flash indicating that it has been
selected. A preset single espresso volume of approximately 30mls will be
extracted. The machine will automatically stop once the pre-set volume has
been extracted.
· Wipe excess coffee from the rim of the filter basket to ensure a proper seal is achieved in the group head.
PURGING THE GROUP HEAD
Before placing the portafilter into the group head, run a short flow of water
through the group head by pressing the 1 CUP button. This will stabilise the
temperature prior to extraction.
INSERTING THE PORTAFILTER
Place the portafilter underneath the group head so that the handle is aligned
with the INSERT position. Insert the portafilter into the group head and
rotate the handle towards the centre until resistance is felt.
PRE-PROGRAMED SHOT VOLUME 2 CUP
Press the 2 CUP button once, the button will flash indicating that is has been
selected. A preset single espresso volume of approximately 60mls will be
extracted. The machine will automatically stop once the pre-set volume has
been extracted.
INSERT
LOCK
Place your cup/s under the portafilter on the drip tray.
EXTRACTING ESPRESSO
· As a guide the espresso will start to flow after 8-12 seconds (infusion
time) and should be the consistency of dripping honey.
NOTE Pressing the 1 CUP or 2 CUP buttons during a programmed espresso will
immediately stop the extraction.
MANUAL PRE-INFUSION AND SHOT VOLUME Press and hold the 1 CUP or 2 CUP button
for the desired pre-infusion time. Release the button to start the extraction.
Press the flashing button again to stop the extraction.
11
PROGRAMMING SHOT VOLUME
Press and hold the 1 CUP and 2 CUP buttons for 2 seconds, the buttons will
illuminate and flash.
2s
To set the 1 CUP volume:
· Press the 1 CUP button to start the extraction.
· Press the 1 CUP button again to stop the extraction. The modified volume
will be saved.
To set the 2 CUP volume, follow the above steps but select the 2 CUP button to
start and stop the extraction.
SETTING THE MILK TEMPERATURE
The machine has 3 milk temperature settings;
1 Warm
3
2 Ideal
2
1
3 Hot
When turning on the espresso machine, the milk temperature setting will default to the last chosen setting. Press the MILK TEMP button until the desired temperature is illuminated.
SETTING THE MILK FOAM
The machine has 3 milk foam settings;
1 Low
3
2 Medium
2
1
3 High
When turning on the machine, the milk foam setting will default to the last chosen setting. Press the MILK FOAM button until the desired foam setting is illuminated.
TEXTURING MILK
Different brands and types of milk and milk alternatives will texture
differently. You may need to adjust the foam level according.
NOTE Prior to texturing milk, it is recommended to momentarily purge the steam
wand. To do this press the STEAM button to start purging and press it again to
stop.
TO TEXTURE MILK · Start with fresh cold milk. · Fill the milk jug to between
the min and
max position. · Lift the steam wand and insert into the milk jug. · Lower the
steam wand, ensuring it is fully down. · The milk jug must rest on the milk
temperature
sensor located on the drip tray and the milk should cover the steam wand tip.
MAX MIN
MILK SHOULD COVER THIS PART
· Press the MILK TEMP and MILK FOAM buttons to select the desired settings.
· Press the STEAM button, the button will flash while texturing.
· The milk texturing will stop automatically when the selected milk
temperature is reached.
· Lift the steam wand to remove the milk jug. · Wipe the wand and tip with a
clean damp cloth. · Lower the steam wand to the down position
and the steam wand will automatically purge.
CAUTION: BURN HAZARD Pressurised steam can still be released, even after the
machine has been switched off. Children must always be supervised.
12
NOTE
When the machine creates steam, a pumping noise can be heard. This is normal
operation.
NOTE
Use only the supplied stainless steel milk jug to froth milk using this
machine. The use of other containers may lead to dangerous conditions.
MANUAL MILK TEXTURING
Auto milk texturing and auto shut-off are disabled during manual milk
texturing. · Fill the milk jug to between the MIN and
MAX markings. · Lift the steam wand and insert into the milk
jug with the steam wand tip 1-2cm below the surface of the milk, close to the
right-hand side of the jug at a 3 o’clock position. · Press the STEAM button
to begin texturing
· Keep the steam wand tip just under the surface of the milk until the milk is
spinning clockwise, producing a vortex (whirlpool effect).
· With the milk spinning, slowly lower the jug. This will bring the steam wand
tip to the surface of the milk and start to introduce air into the milk.
· Gently break the surface of the milk with the tip to get the milk spinning
fast enough.
· Keep the steam wand tip at or slightly below the surface, continuing to
maintain the vortex. Texture the milk until sufficient volume is obtained.
· Lift the jug to lower the tip beneath the surface but keep the vortex
spinning. The milk is at the correct temperature (60-65°C) when the jug is hot
to touch.
· When texturing is complete, press the STEAM button.
· Remove the steam wand from the milk jug. · Wipe the wand and tip with a
clean damp cloth. · Lower the steam wand to the down position and
the steam wand will automatically purge.
STEAM WAND PURGING
After texturing milk, the steam wand must be returned to the lowered position
and allowed to automatically purge. Not doing so, could result in the steam
wand blocking. If the steam wand remains in the raised position, the machine
will display a lower steam wand alert; illuminating the MILK TEMP and MILK
FOAM lights in a downwards pattern, identifying that the steam wand needs to
be lowered. To manually commence the steam wand purge, with the steam wand
lowered, press and hold the STEAM button for 5 seconds.
STEAM WAND BLOCKED
During milk texturing, if the machine detects that the steam wand is blocked,
it will immediately stop operating and the STEAM button light will be off.
Both the milk temperature and milk foam lights will fully illuminate and
flash. These lights will flash until a steam tip clean cycle has been
complete, see ‘Cleaning the Steam Wand’ for further instructions.
HOT WATER OPERATON
Hot water through the steam wand:
When machine is on `ready mode’, press 1 CUP and MILK FOAM buttons, and hot
water flow will start through the steam wand. Press any button to stop hot
water flow.
WARNING
Cup temperature is at 90°C (194°F). Be careful in handling hot beverages.
13
EXTRACTION TIPS
A great espresso is about achieving the perfect balance between sweetness,
acidity, and bitterness. The flavour of your coffee will depend on many
factors, such as the type of coffee beans, degree of roast freshness,
coarseness or fineness of the grind, dose of ground coffee and tamping
pressure.
Experiment by adjusting these factors just one at a time to achieve the taste
of your preference.
CORRECT EXTRACTION
UNDER EXTRACTION
OVER EXTRACTION
· Flow starts after 812 secs · Flow slow like warm honey · Crema is golden
brown with a fine
mousse texture · Espresso is dark brown
· Flow starts after 1- 6 secs · Flow fast like water · Crema is thin and pale · Espresso is pale brown · Tastes bitter/sharp, weak and watery
· Flow starts after 12 secs · Flow drips or not at all · Crema is dark and spotty · Espresso is very dark brown · Tastes bitter and burnt
AFTER EXTRACTION
REMOVE USED GRINDS
Used grinds will form a coffee ‘puck’. If the puck is wet, refer to the ‘Under
Extraction’ section.
RINSE FILTER BASKET
Keep the filter basket
clean to prevent
blockages. Without
LOCK TIGHT
ground coffee in the filter
basket, lock the
portafilter into the
machine and run hot
water through.
SOLUTIONS
EXPERIMENT WITH GRIND:
· Grind needs to be finer for a slower extraction.
· Ensure you are controlling dose with the RazorTM.
Adjust & re-test
ALWAYS TAMP TO LINE
Adjust & re-test
Tamp using 1015kgs of pressure. The top edge of metal cap on the tamper
should be level with the top of the filter basket AFTER tamping.
Trim the puck to the right level using the RazorTM precision dose trimming
tool.
SOLUTIONS
EXPERIMENT WITH GRIND: · Grind needs to be coarser
for a faster extraction. · Ensure you are controlling dose
with the RazorTM.
Adjust & re-test
ALWAYS TAMP TO LINE
Adjust & re-test
Tamp using 1015kgs of pressure. The top edge of metal cap on the tamper
should be level with the top of the filter basket AFTER tamping.
Trim the puck to the right level using the RazorTM precision dose trimming
tool.
OVER EXTRATED
BITTER · ASTRINGENT
BALANCED
UNDER EXTRACTED
UNDERDEVELOPED · SOUR
14
GRIND
Too fine Optimum Too coarse
GRIND DOSE
Too much
Use razor to trim
8-11g (1 cup) 1619g (2 cup)
Too little
Increase dose & use razor to trim
TAMP
Too heavy 1015kg Too light
Care & Cleaning
CLEANING CYCLE The machine will detect when 200 extractions have been carried
out since the last cleaning cycle; this will be shown by the 1 CUP and 2 CUP
buttons alternately flashing. This indicates that the group head needs
cleaning. This is a flushing cycle and is separate from descaling.
TO PERFORM A CLEANING CYCLE
1. Insert the provided cleaning disc into the filter basket in the
portafilter.
2. Place a cleaning tablet on top of the cleaning disc.
3. Lock the portafilter into the group head.
4. Empty the drip tray and replace onto the machine. Place a 2L / 68 fl.oz
container under the portafilter and steam wand sitting on the drip tray.
2L 68oz
5. Fill the water tank to the MAX line then reattached to the machine, ensuring it is correctly attached.
5s
6. Press and hold the 1 CUP and 2 CUP buttons for 5 seconds to enter the
cleaning cycle mode.
7. The 1 CUP and 2 CUP buttons will remain illuminated. Press either 1 CUP or
2 CUP to begin the cleaning cycle. When the cycle is in progress, the lights
will alternatively flash.
8. Once the cycle is complete the machine will ready to ready mode.
9. Remove and rinse the portafilter, cleaning disc, drip tray and container.
NOTE
The user can also manually enter the cleaning cycle mode before the cleaning
cycle alert is triggered. Press and hold 2 CUP and STEAM buttons
simultaneously for five seconds when the unit is at off mode (all lights are
off).
DESCALING After regular use, hard water can cause mineral build up in and on
many of the inner functioning components, reducing the brewing flow, brewing
temperature, power of the machine, and the taste of the espresso.
The machine will indicate that it requires descaling when the 1 CUP and STEAM
button and the 2 CUP button flash alternately for 15 seconds. Pressing any of
these buttons will cancel the alert and return the machine to ready mode.
WARNING Do not immerse the power cord, power plug or appliance in water or any
other liquid. The water tank should never be removed or completely emptied
during descaling.
15
TO DESCALE
1. Empty the drip tray and re-insert into position on the machine.
2. Fill the water tank to the DESCALE line indicated and add the descaling
agent to the water.
1000
DESCALE
2L
68oz
3. Place a 2L / 68 fl.oz container under the portafilter and steam wand.
4. Turn the machine off by simultaneously pressing the 1 CUP and STEAM
buttons, and allow it to completely cool before descaling.
5s
5. With the machine off, press the 1 CUP and STEAM buttons simultaneously for 5 seconds to enter descale mode.
6. The 1 CUP and STEAM buttons will illuminate, indicating that the machine is ready to start descaling.
OR
0.5s
7. Press the 1 CUP or STEAM button to begin the descale cycle. These buttons will alternately flash throughout the cycle.
2L 68oz
8. Once the descale solution has been used up, the descale mode will pause.
Refill the water tank to the MAX line and empty the waste water container,
then replace both parts on to the machine.
9. The 1 CUP and STEAM buttons will illuminate when the machine is ready.
Press the 1 CUP or STEAM button to resume descaling.
10. When descaling is complete, the 1 CUP and STEAM button will alternately
flash. The machine will then go into standby mode.
&
11. Remove and empty the waste water container. Rinse the drip tray and water
tank and dry thoroughly before replacing them back onto the machine.
STEAM WAND BLOCKED During milk texturing, if the machine detects that the
steam wand is blocked, it will immediately stop operating and the STEAM button
light will be off. Both the milk temperature and milk foam lights will fully
illuminate and flash. These lights will flash until a manual steam purge has
been completed.
CLEANING THE STEAM WAND
· The steam wand should always be cleaned after texturing milk. Wipe the steam
wand with a damp cloth.
· If any of the holes in the tip of the steam wand become blocked, it may
reduce frothing performance. Manually purge the steam wand to try and clear
the holes.
· If the steam wand remains blocked, unscrew the steam wand tip, using the
steam tip cleaning tool then use the tool to unblock the holes; cleaning tool
is located in the back of the machine, under the water tank.
16
CLEANING THE OUTER HOUSING
· Wipe the outer housing with a soft, damp cloth and then polish with a soft,
dry cloth.
NOTE
· Rinse the steam tip and wipe with a clean, dry cloth. Reassemble the steam wand by screwing the steam tip back on to the steam wand. Purge the steam wand after cleaning.
Do not use any abrasive cleaners, pads or cloths which can scratch the
surfaces of the machine.
NOTE
Do not clean any of the parts or accessories in the dishwasher.
WARNING
Do not immerse the power cord, power plug or machine in water or any other liquid.
CLEANING THE FILTER BASKETS AND PORTAFILTER
· The filter baskets and portafilter should be rinsed under hot water directly
after use to remove all residual coffee oils.
· If the holes in the filter baskets become blocked, use the steam wand
cleaning tool to unblock the holes.
CLEANING THE SHOWER SCREEN
· The group head interior and shower screen should be wiped with a damp cloth
to remove any ground coffee particles.
· Periodically run hot water through the machine with the filter basket and
portafilter in place, without any ground coffee, to rinse out any residual
coffee.
STORING YOUR MACHINE
Before storing, turn the machine off, switch off and remove the power plug
from the power outlet. Empty the water tank and drip tray and ensure the
machine is cool, clean and dry. Store in an upright position.
Do not place anything on top of machine.
RESET FACTORY ESPRESSO VOLUME SETTINGS
1. Turn the machine off, by pressing the 1 CUP and STEAM buttons
simultaneously for 5 seconds.
2. Press and hold the 1 CUP and 2 CUP buttons for 5 seconds. Buttons will
illuminate.
3. Press the 1 CUP or 2 CUP buttons and the light will flash 3 times to
indicate that all volumes have been reset.
4. Machine will then return to ready mode.
CLEANING THE DRIP TRAY
· The drip tray should be removed, emptied and cleaned after each use or when
the drip tray indicator rises through the drip tray grid.
· Remove the drip tray grid and wash both parts in warm soapy water.
NOTE Press any other button to exit factory reset mode.
17
Troubleshooting
PROBLEM
Water does not flow from the group head. No hot water.
Espresso only drips from the portafilter spouts or not at all.
Water doesn’t come through (the machine makes loud noise). Froth and
temperature lights flashes together.
POSSIBLE CAUSES
EASY SOLUTION
Water tank is empty.
Fill tank.
Water tank is not fully inserted and Push water tank down completely to
locked into position.
lock into place.
Machine needs to be descaled.
Perform descale cycle.
Coffee is ground too finely and/ or too much coffee in filter basket and/or over tamping and/or filter basket is blocked.
See below, `Espresso only drips from the portafilter spouts or not at all’.
Coffee is ground too finely.
Use slightly coarser grind. Refer to ‘Coffee Dose and Tamping’ on page 10 and ‘Extraction Tips’ on page 14.
Too much coffee in the filter basket.
Lower dose of coffee. After tamping, trim the coffee dose using the RazorTM dose trimming tool. Refer to ‘Coffee Dose and Tamping’ on page 10 and ‘Extraction Tips’ on page 14.
Coffee tamped too firmly.
Tamp between or 1015kg of pressure.
Water tank is empty.
Fill tank.
Water tank is not fully inserted and Push water tank down completely to
locked into position.
lock into place.
The filter basket may be blocked.
Use the pin on the end of the provided cleaning tool to unblock the hole(s).
Machine needs to be descaled.
Perform descale cycle.
Water tank is empty or water level Fill tank. is below MIN.
Steam function error. Water tank may be empty.
Fill tank.
Press and hold steam button for 3 seconds to purge the system.
18
PROBLEM
POSSIBLE CAUSES
EASY SOLUTION
Espresso runs out too quickly.
Coffee is ground too coarsely.
Use slightly finer grind. Refer to ‘Coffee Dose and Tamping’ on page 10 and ‘Extraction Tips’ on page 14.
Not enough coffee in the filter basket.
Increase dose of coffee. Tamp then use the RazorTM dose trimming tool to trim off excess coffee. Refer to ‘Coffee Dose and Tamping’ on page 10 and ‘Extraction Tips’ on page 14.
Coffee tamped too lightly.
Tamp between or 1015kg of pressure.
Espresso runs out around Portafilter not inserted the edge of the portafilter. in the group head correctly.
Ensure portafilter is completely inserted and rotated until resistance is felt.
There are coffee grounds around the filter basket rim.
Clean excess coffee from the rim of the filter basket to ensure a proper seal in group head.
Too much coffee in the filter basket.
Lower dose of coffee. Refer to `Coffee Dose and Tamping’, page 10. After tamping, trim the coffee dose using the RazorTM dose trimming tool.
No steam.
Machine has not reached operating Allow time for the machine to reach
temperature.
operating temperature.
Water tank is empty.
Fill tank.
Water tank is not fully inserted and Push water tank down completely
locked into position.
to lock into place.
Machine needs to be decalcified. Perform descale cycle.
Steam wand is blocked.
Refer to `Cleaning the Steam Wand’, page 16.
Pulsing/pumping sound while extracting espresso or steaming milk.
The machine is carrying out the normal operation of the pump.
Water tank is empty.
No action required as this is the normal operation of the machine.
Fill tank.
Water tank is not fully inserted and Push water tank down completely to
locked into position.
lock into place.
Coffee not hot enough.
Portafilter not pre-heated.
Rinse portafilter under hot water outlet. Dry thoroughly.
Milk too hot.
Jug incorrectly positioned.
Ensure milk jug is correctly positioned on sensor. Adjust milk temperature setting.
19
PROBLEM
No crema.
Water leaking.
Machine is on but ceases to operate.
Too much/too little espresso is being delivered to the cup.
POSSIBLE CAUSES
EASY SOLUTION
Coffee tamped too lightly.
Tamp betweens or 1015kg of pressure.
Coffee is ground too coarsely.
Use slightly finer grind. Refer to ‘Coffee Dose and Tamping’ on page 10 and ‘Extraction Tips’ on page 14.
Coffee beans or pre-ground coffee are not fresh.
If grinding fresh whole coffee beans, use freshly roasted coffee beans with a
`Roasted On’ date and consume between 520 days after that date.
If using pre-ground coffee, use within a week of grinding.
The filter basket may be blocked.
Use the pin on the end of the provided cleaning tool to unblock the hole(s).
Auto purge feature. Immediately after the steam function, the machine will purge water into the drip tray. This ensures the thermocoil is at the optimal temperature.
Ensure the drip tray is firmly pushed in place and emptied whenever the indicator is displayed.
Water tank is not fully inserted and Push water tank down completely to
locked into position.
lock into place.
The safety thermal-cut out may have activated due to the pump overheating.
Press the 1 CUP and STEAM button simultaneously for 5 seconds to switch the
machine off and unplug from the power outlet. Allow to cool for about 3060
minutes.
If problem persists, call Breville Support.
Grind amount and/or grind size settings and/or shot volumes require adjustment.
Adjust the grind amount and/or grind size settings. Refer to Coffee Dose and Tamping’, page 10,
The Grind’, page 10 and `Extraction Tips’, page 14.
20
Notes
21
Notes
22
Notes
23
Breville Service Centre
Australian Customers Phone: 1300 139 798 Web: www.breville.com
New Zealand Customers Phone: 0800 273 845 Web: www.breville.com
Breville, the Breville Logo are trademarks of Breville Pty Ltd (“Breville”)
and Breville’s products are distributed in Australia and New Zealand under
license. Copyright Breville Pty. Ltd. 2023.
Due to continued product improvement, the products illustrated/photographed in
this brochure may vary slightly from the actual product.
BES500 ANZ J23
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