GOLD MEDAL 5588 Portion Pak Cheese Warmer and Warming Cabinet Instruction Manual

June 17, 2024
GOLD MEDAL

GOLD MEDAL 5588 Portion Pak Cheese Warmer and Warming Cabinet

GOLD-MEDAL-5588-Portion-Pak-Cheese-Warmer-and Warming-Cabinet-
product

SAFETY PRECAUTIONS

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. DO NOT immerse any part of this equipment in water. DO NOT use a water jet or excessive water when cleaning.

DANGER
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This appliance is not intended to be operated by means of an external timer or separate remote- control system. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

WARNING
To avoid burns, DO NOT touch heated surfaces. DO NOT place or leave objects in contact with heated surfaces.

WARNING
ALWAYS wear safety glasses when servicing this equipment.

WARNING
No user serviceable parts inside. Refer servicing to qualified service personnel.

WARNING
Read and understand operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862

WARNING
DO NOT allow direct contact of this equipment by the public when used in food service locations. Only personnel trained and experienced in the equipment operation may operate this equipment. Carefully read all instructions before operation.

WARNING
This machine is NOT to be operated by minors.

CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co., its service agent or similarly qualified persons in order to avoid a hazard. 039

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. DO NOT install equipment in an area where a water jet is used. Unit to be installed in locations where ambient temperatures are between a minimum of 5°C (41°F) and a maximum of 55°C (131°F). Unit to be installed in locations where it can be overseen by trained personnel. Install unit on a level surface. Unit is a Portion Pak Cheese Warmer.

Note: Improvements are always being made to Gold Medal’s equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical Service Department at 1-800-543-0862 for any questions about your machine operations, replacement parts, or any service questions. (Gold Medal Products Co. does not assume any liability for injury due to careless handling and/or reckless operation of this equipment.) General images may be used in manual for reference only.

INSTALLATION INSTRUCTIONS

Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims should be filed immediately with the transportation company. The warranty does not cover damage that occurs in transit, or damage caused by abuse, or consequential damage due to the operation of this machine, since it is beyond our control (reference warranty in back of manual). Read and understand the operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.

Model Description
Countertop warmer with seven removable shelves, an LED lighted cabinet and sign, and a heater/blower in dome. This unit is designed for Portion Pak Cheese Containers, not acceptable for open volatile food products. 5588 (190): Tall Warmer with silver corner posts, Nachos sign, and a heated bottom pan. 5888 (190): Tall Warmer with silver corner posts, Hot ‘n Fresh sign, no bottom pan element.

Items Included with this Unit
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Setup

  1. Remove all packaging and tape prior to operation.
  2. Place the unit on a sturdy, level base.
  3. Unit has 4 glide feet preinstalled at the factory (see image below). Install a Black
  4. Crutch Tip on each foot. Firmly push crutch tip over glide until it covers glide entirely.GOLD-MEDAL-5588-Portion-Pak-Cheese-Warmer-and Warming-Cabinet-fig- \(8\)
  5. Make sure air ducts are in place before installing racks, see Air Duct Installation instructions below.
  6. Install racks—make sure the rack sits on the shelf support for each corner post.
  7. After setup, unit should be cleaned prior to use (see Care and Cleaning section).
  8. Rubber Feet Installation (General image shown for reference only.)

Air Duct Installation

  • Insert top of air duct under the ceiling tab.
  • Side flanges of the air duct must face the glass.
  • Slide bottom end towards glass.
  • Make sure the air duct clears the shelf brackets on the corner posts.

Electrical Requirements
The following power supply must be provided (reference unit Data Plate for Wattage requirement):

  • 5588-00-190 and 5888-00-190: 120 V~, 60 Hz
  • 5588-01-190 and 5888-01-190: 220-230 V~, 50/60 Hz
  • Potential Electrical Variations: 220 V~, 60 Hz

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. DO NOT immerse any part of this equipment in water. DO NOT use a water jet or excessive water when cleaning.

A certified electrician must furnish sufficient power for proper machine operation and install any supplied receptacle (reference unit Data Plate for model specific Volts AC, Hertz, and Wattage requirements). We recommend this equipment be on a dedicated and protected circuit. Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to safety concerns, and may cause sacrificed and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.

Before You Plug In Machine

  1. Make sure all machine switches are OFF before plugging equipment into receptacle.
  2. Make sure wall outlet can accept the grounded plugs (where applicable) on the powersupply cord.
  3. The wall outlet must have the proper polarity. If in doubt, have a competent  electrician inspect the outlet and correct if necessary.
  4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
  5. Install unit in a level position.

CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.

Controls and Their Functions

POWER SWITCH
Two position, lighted rocker switch – provides power to the lighting and to the heat element(s). The green light ON indicates power to unit.

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Operating Instructions

  1. Turn Power Switch ON.
  2. Pre-heat unit 10-15 minutes while empty.
  3. Place product inside cabinet and allow it to preheat for approximately one hour—donot overfill the unit or block the air ducts. Allow air to circulate freely.
  4. Unit designed for prepackaged food products only. Not acceptable for open volatile  food products.
  5. Keep door closed if not serving or refilling the unit.

Care and Cleaning

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. DO NOT immerse in water. DO NOT clean appliance with a water jet or steam cleaner. Always unplug the equipment before cleaning or servicing. 025_051321

WARNING
To avoid burns, DO NOT touch heated surfaces. DO NOT place or leave objects in contact with heated surfaces. Good sanitation practice demands that all food preparation equipment be cleaned regularly (only use non-toxic, food grade cleaners).

For surfaces needing further cleaning or degreasing, Watchdog Stainless Cleaner (Item No. 2088) or Watchdog Concession Equipment Degreaser (Item No. 2580) is available for use accordingly. For any cleaning products used, follow the manufacturer’s instructions on the product. DO NOT use oven cleaners or abrasive materials as they will damage parts of machine.
Follow the directions below to clean the unit.

  1. Turn machine OFF, unplug unit and allow it to cool completely.
  2. Take racks/pans to the sink to clean with soap and water, then rinse and dry.
  3. Wipe interior and exterior surfaces clean using a SLIGHTLY damp cloth (cloth may be
  4. SLIGHTLY dampened with soap and water, then wipe again to remove any remainingcleaner).
  5. Clean glass panels with glass cleaner. Gold Medal Watchdog Glass Cleaner (Item No.  2588) is recommended.
  6. Ammonia cleaners will damage plastic doors/panels. Only use a non-ammonia cleaner, such as Gold Medal Watchdog Glass Cleaner (Item No. 2588).
  7. Make sure the air vents are in place; then reinstall the racks.

MAINTENANCE INSTRUCTIONS

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death. Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle. Keep cord and plug off the ground and away from moisture. Always unplug the equipment before cleaning or servicing. DO NOT immerse any part of this equipment in water. DO NOT use a water jet or excessive water when cleaning.

DANGER
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This appliance is not intended to be operated by means of an external timer or separate remote- control system. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

WARNING
No user serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE OPERATOR.

ORDERING SPARE PARTS

  1. Identify the needed part by checking it against the photos, illustrations, and/orparts list. (General images may be used in manual for reference only.)
  2. Use only approved replacement parts when servicing this unit.
  3. When ordering, please include part number, part name, and quantity needed.
  4. Please include your model number, serial number, and date of manufacture (located on the machine nameplate/data plate) with your order.
  5. Address all parts orders to Parts Department, Gold Medal Products Co., 10700
  6. Medallion Drive, Cincinnati, Ohio 45241-4807 or place orders by phone or online:

Phone: (800) 543-086
Fax: 800-542-1496
513-769-8500
E-mail: info@gmpopcorn.com
Web Page: gmpopcorn.com

Replacing Broken Glass
Broken glass panels can be easily replaced. Gold Medal Products Co. does not ship glass. It can be obtained from a local glass shop, always purchase tempered glass.

GLASS DIMENSIONS (Height x Width x Thickness)
Front and Side Glass: 30” x 16 7/8” x 1/8 (3 pieces per unit)

  1. Turn machine OFF, unplug unit and allow it to cool before attempting to replace glass.

  2. Remove all loose pieces of glass.

  3. Place a bungee (or large rubber band) around the unit to help hold the corner posts in place, then remove dome and sign.

  4. Remove all rigid glass channels from around glass to be replaced, set channels aside for reuse.
    Note: The rigid channels may be wedged in the corner posts or top and bottom glass extrusions, and must be removed before new glass can be installed.

  5. Carefully remove the rest of the broken glass.

  6. Apply decals (if desired) to new glass panel.

  7. Slide rigid glass channels over exposed sides and bottom of new glass panel.

  8. Lift motor plate (ceiling plate) out of the way to allow the new glass panel to slide into the corner posts and down into the bottom glass extrusion.

  9. Make sure the rack holders are still in place, then carefully lower the motor plate until the top glass extrusion secures glass in place.

  10. Reinstall dome and sign, then remove bungee

Cabinet Exterior – Parts Breakdown

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Corner Post Table

Item| Description| 190 Series

(Silver)

---|---|---
A| CORNER POST ALT SHELF| 115565
B| LR CNR POST ALT SHELF| 115575
C| RR CNR POST ALT SHELF| 115577

CAUTION
If supply cord is damaged, it must be replaced by a special cord or assembly available from Gold Medal Products Co. or its service agent.

Cabinet Exterior – Parts List

Item Part Description Part Number
5588-00-190 5888-00-190 5588-01-190
1 TOP COVER SS 74777
2 8-32 X 5/8 TYPE 23 HX HD (fastens top cover) 49052
3 SIGN FRAME ANGLE 74786
4 LEFT DOOR 74961
5 RIGHT DOOR 74961R
6 8-32 X 1/4 SLT. HWH M/S (frame hinge screws not included in Door Hardware
Kit) 49060 49060
7 DOOR SUPPORT 74673
8 8-32 X 1/2 PH PAN 47124
9 8-32 ACORN NUT 47702
10 HANDLE 87420
11 10-24 X 5/8 PHIL PAN M/S (fastens handle) 76000
12 DPST ROCKER SWITCH 42532
13 MAGNETIC CATCH 47561
14 BOTTOM PAN 74778
15 SCREW, 10-24 X 3/4 HXHD 41314
16 GLIDE 47328
17 CRUTCH TIP BLACK 70 DURO 49123

18

| GLASS CHAN 29 5/8 (for side edges of glass)| 47698| 47698| 47698| 47698
GLASS CHAN 16 11/16 (for top/bottom edges of glass)| 47693| 47693| 47693| 47693
19| STRAIN RELIEF SR-11-2 RA| 87194| 87194| 87194| 87194
20**| POWER SUPPLY CORD| 22038| 22038| 42369| 42369

Door Hardware Kits – Individual Component Breakdown

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Item Part Description Part Number
47054 47055
1 8-32 X ½ SCREWS PH PAN W/SEMS 47124
2 ACORN NUT #8-32 47702
3 MALE HINGE SHORT LEFT 41349
4 FEMALE HINGE LONG LEFT 41352
5 FEMALE HINGE LONG RIGHT  
6 MALE HINGE SHORT RIGHT  

Cabinet Interior – Front View

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Item Part Description Part Number
5588-00-190 5888-00-190 5588-01-190
1 LIGHT TUBE COVER 74788
2 8-32 X 1/2 SLOTTED H W H 49379
3 8-32 SERRATED FLANGE NUT 61151
4 FINGER GUARD 47200
5 AIR DUCT 17475
6 SHELF 5588 AND 5888 17285
7 8-32 X 1/4 SLT. HWH M/S 49060
8 SHELF BRACKET, SHT METAL 120302
9 POWER SUPPLY 24VDC 20W 55394
10 8-32 X 3/8 PH PAN W/SEMS 42227
11 HEX NUT #8-32 STAINLESS 89129
12 DRIP PAN WELDMENT 17021
13 FOIL HEATER, 20 WATT 40557
14 DIAL THERMOMETER  

Dome Interior

GOLD-MEDAL-5588-Portion-Pak-Cheese-Warmer-and Warming-Cabinet-fig-
\(15\)

Item Part Description Part Number
5588-00-190 5888-00-190 5588-01-190
1 BLOWER WRAPPER 74738
2 BUSHING, SNAP .312 IN 75328
3 AXIAL FAN 40721
4 EXAUST BLOWER PLUG & CORD 47199
5 POWER SUPPLY 55394
6 8-32 X 3/8 PH PAN W/SEMS 42227
7 HEX NUT #8-32 STAINLESS 89129
8 BLOWER BOX 74736
9 HEAT ELEMENT 475W 74720
HEAT ELEMENT 600W   55235
10 THERMOSTAT, 260F 74748

Lighting Components

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Item Part Description Part Number
5588-00-190 5888-00-190 5588-01-190
1 NACHO SIGN 103080
2 HOT N FRESH SIGN  
3 BUSHING, SNAP .312 IN 75328
4 LED STRIP COOL WHITE 55379
5 8-32 X 3/8 PH PAN W/SEMS 42227
6 HEX NUT #8-32 STAINLESS 89129
7 #8-32 TINNERMAN FASTENER 47299
8 LIGHT DEFLECTOR 103079

Safety Labels

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Item Part Description Part Number
1 LABEL, CAUTION HOT 38201
2 LABEL SAFE OPERATING INST 111931
3 MAIN GROUND LABEL 49393
4 WARNING LABEL CORD 68720

Wiring Diagram

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-Portion-Pak-Cheese-Warmer-and Warming-Cabinet-fig-
\(19\)
Model 5588-00-190

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\(20\)GOLD-MEDAL-5588
-Portion-Pak-Cheese-Warmer-and Warming-Cabinet-fig-
\(21\)

WARRANTY

Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to be free of defects in workmanship and material under normal use and service. Gold Medal Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts, f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point. Except for “Perishable Parts” on specific machines, the above warranty applies for a period of two (2) years from the date of original sale to the original purchaser of equipment when recommended operating instructions and maintenance procedures have been followed. These are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. In no event shall Gold Medal Products Co. be liable for special, incidental or consequential damages.

No claim under this warranty will be honored if the equipment covered has been misused, neglected, damaged in transit, or has been tampered with or changed in any way. No claim under this warranty shall be honored in the event that components in the unit at the  time of the claim were not supplied or approved by Gold Medal Products Co. This warranty is effective only when electrical items have been properly attached to city utility lines only at proper voltages. This warranty is not transferable without the written consent of Gold Medal Products Co.

The term “Original Purchaser” as used in this warranty shall be deemed to mean that person, firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO., or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR REPLACEMENT OF PARTS.

NOTE: This equipment is manufactured and sold for commercial use only. 10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA gmpopcorn.com
Phone: 800-543-0862 Fax: 800-542-1496 513-769-7676 513-769-8500

2021 – The text, descriptions, graphics, layout, and other material in this publication are the exclusive property of Gold Medal Products Co. and shall not be used, copied, reproduced, or published in any fashion, including website display, without its express written consent.

References

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