GOLD MEDAL 2856 36 Inch and 42 Inch Popcorn Staging Cabinets Instruction Manual

June 6, 2024
GOLD MEDAL

GOLD MEDAL 2856 36 Inch and 42 Inch Popcorn Staging Cabinets

SAFETY PRECAUTIONS

  • DANGER
    Machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
    DO NOT immerse any part of this equipment in water.
    DO NOT use excessive water when cleaning.
    Keep cord and plug off the ground and away from moisture.
    Always unplug the equipment before cleaning or servicing.
    Make sure all machine switches are in the OFF position before plugging the equipment into the receptacle.

  • DANGER
    Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This appliance is not intended to be operated by means of an external timer or separate remote- control system. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

  • WARNING
    To avoid burns, DO NOT touch heated surfaces.
    DO NOT place or leave objects in contact with heated surfaces.

  • WARNING
    ALWAYS wear safety glasses when servicing this equipment.

  • WARNING
    No user-serviceable parts inside. Refer servicing to qualified service personnel.

  • WARNING
    Read and understand the operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862

  • WARNING
    DO NOT allow direct contact of this equipment by the public when used in foodservice locations. Only personnel trained and experienced in the equipment operation may operate this equipment.
    Carefully read all instructions before operation.

  • WARNING
    This machine is NOT to be operated by minors.

Note: Improvements are always being made to Gold Medal’s equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical Service Department at 1-800-543-0862 for any questions about your machine operations, replacement parts, or any service questions. (Gold Medal Products Co. does not assume any liability for injury due to careless handling and/or reckless operation of this equipment.) General images may be used in the manual for reference only.

INSTALLATION INSTRUCTIONS

Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims should be filed immediately with the transportation company. The warranty does not cover damage that occurs in transit, or damage caused by abuse, or consequential damage due to the operation of this machine, since it is beyond our control (reference warranty in back of manual).

Manual
Read and understand the operator’s manual and all other safety instructions before using this equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, OH 45241 USA 1-(800)-543-0862.

Model Description

  • 2856-00-000: Front Counter 36” Staging Cabinet – Popcorn Sign is on the front (customer side), and the operator controls are on the lower rear side (operator side) of the unit.
  • 2856-00-001: Back Counter 36” Staging Cabinet – Popcorn Sign is on the front, and the operator controls are on the lower front side of the unit.
  • 2855-00-000: Front Counter 42” Staging Cabinet – Popcorn Sign is on the front (customer side), and the operator controls are on the lower rear side (operator side) of the unit.
  • 2855-00-001: Back Counter 42” Staging Cabinet – Popcorn Sign is on the front, and the operator controls are on the lower front side of the unit.
Setup

This unit has been tested at the factory. Remove all packaging and tape prior to operation.

  1. Set the unit on a level, sturdy counter.
  2. The height of the foot levelers may be adjusted as needed (see image below).GOLD-MEDAL-2856-36-Inch and 42 Inch Popcorn-Staging-Cabinets-FIG-1

Electrical Requirements

The following power supply must be provided (reference unit Data Plate for Wattage requirement):

DANGER

The machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all mechanical switches are in the OFF position before plugging the equipment into the receptacle.

A certified electrician must furnish sufficient power for proper machine operation and install any supplied receptacle (reference unit Data Plate for model-specific Volts AC, Hertz, and Wattage requirements). We recommend this equipment be on a dedicated and protected circuit. Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The use of extension cords is not recommended due to safety concerns and may cause the sacrifice and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.

Before You Plug In Machine

  1. Make sure all machine switches are OFF before plugging equipment into the receptacle.
  2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power supply cord.
  3. The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect the outlet and correct if necessary.
  4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
  5. Install unit in a level position.

CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co., its service agent or similarly qualified persons in order to avoid a hazard.

OPERATING INSTRUCTIONS

Controls and Their Functions

LIGHT SWITCH
Flip the Light Switch to the ON position to energize the LED dome sign and LED lighting on each shelf.

CIRCUIT BREAKER
The Circuit Breaker protects the lighting circuit.

FANS/HEAT
Flip the Fans/Heat Switch to the ON position to energize the foil elements under the bottom shelf, and to energize the popcorn conditioning system. GOLD-MEDAL-2856-36-Inch and 42 Inch Popcorn-Staging-Cabinets-
FIG-2

  1. Flip the Light Switch to the ON position.
  2. Flip the Fans/Heat Switch to the ON position when staging popcorn.
  3. Allow the unit to run for at least 30 minutes before adding food products to allow the popcorn crisping system to fully heat up.
    The shelf areas are designed for staging popcorn in containers and extending the freshness of the popcorn over a period of time.

Care and Cleaning

DANGER
Machine must be properly grounded to prevent electrical shock to personnel. DO NOT immerse in water. DO NOT clean appliance with a water jet. Always unplug the equipment before cleaning or servicing.

WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.

Good sanitation practice demands that all food preparation equipment be cleaned regularly (only use non-toxic, food grade cleaners).
For surfaces needing further cleaning or degreasing, Watchdog Stainless Cleaner (Item No. 2088) or Watchdog Concession Equipment Degreaser (Item No. 2580) is available for use accordingly. For any cleaning products used, follow the manufacturer’s instructions on the product. DO NOT use oven cleaners or abrasive materials as they will damage parts of machine.

Follow the directions below to clean the unit each day after use.

  1. Turn machine OFF, unplug unit, and allow it to cool before attempting to clean.
  2. Remove any remaining popcorn.
  3. Wipe clean the corn pans and exterior surfaces using a clean, SLIGHTLY damp cloth to remove any grease from the glass and cabinet (cloth may be SLIGHTLY dampened with soap and water, then wipe again to remove any remaining cleaner).
  4. Clean glass panels with glass cleaner, Gold Medal Watchdog Glass Cleaner (Item No. 2588) is recommended.
    Ammonia cleaners will damage plastic panels. Only use a non-ammonia cleaner, such as Gold Medal Watchdog Glass Cleaner (Item No. 2588).

Troubleshooting

Issue Possible Cause Solution
Unit Does Not Light Up (when Light Switch is turned ON) A. Power to
Unit A. Make sure the power cord is plugged in.

B. Circuit Breaker Tripped

| ****

B. Push the Circuit Breaker reset switch on the control panel. If the unit does not light up properly contact a qualified service person for inspection/repair.

Unit Does Not Heat (when Fans/Heat Switch is turned ON)| A. Power to Unit| A. Make sure the power cord is plugged in.


B. Foil Element or Fan

| ****

B. If the unit does not heat or has uneven heating when the Fans/Heat Switch is turned ON, contact a qualified service person for inspection/repair of the unit.

MAINTENANCE INSTRUCTIONS

  • DANGER
    The machine must be properly grounded to prevent electrical shock to personnel. Failure to do so could result in serious injury, or death.
    DO NOT immerse any part of this equipment in water.
    DO NOT use excessive water when cleaning.
    Keep cord and plug off the ground and away from moisture.
    Always unplug the equipment before cleaning or servicing.
    Make sure all mechanical switches are in the OFF position before plugging the equipment into the receptacle.

  • DANGER
    Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This appliance is not intended to be operated by means of an external timer or separate remote- control system. NEVER make alterations to this equipment. Read the Installation, Operating, and Maintenance Instructions thoroughly before installing, servicing, or operating this equipment.

  • WARNING
    No user-serviceable parts inside. Refer servicing to qualified service personnel.

  • CAUTION
    THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE OPERATOR.

ORDERING SPARE PARTS

  1. Identify the needed part by checking it against the photos, illustrations, and/or parts list. (General images may be used in manual for reference only.)
  2. Use only approved replacement parts when servicing this unit.
  3. When ordering, please include part number, part name, and quantity needed.
  4. Please include your model number, serial number, and date of manufacture (located on the machine nameplate/data plate) with your order.
  5. Address all parts orders to Parts Department, Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, Ohio 45241-4807
    or place orders by phone or online:

Phone: 800-543-0862
513-769-7676
Fax: 800-542-1496
513-769-8500
E-mail: info@gmpopcorn.com
Web Page: gmpopcorn.com

Replacing Broken Glass

If you accidentally break a panel of glass, it can be replaced very easily. Gold Medal Products Co. does not ship glass. It can be obtained from a local glass shop and always purchase tempered glass.

  1. Remove all loose pieces of glass.
  2. Remove all rigid glass channels from around the glass to be replaced. Set it aside as it must be reused.
  3. Carefully remove the rest of the broken glass.
  4. Apply decals (if desired) to the new glass panel.
  5. Slide rigid glass channels over the exposed sides and bottom of new glass panel.
  6. Carefully slide glass panels under top rim, then lower into the bottom channel.

Cabinet Front View

GOLD-MEDAL-2856-36-Inch and 42 Inch Popcorn-Staging-Cabinets-
FIG-3 GOLD-
MEDAL-2856-36-Inch and 42 Inch Popcorn-Staging-Cabinets-
FIG-4

Cabinet Rear / Controls View

GOLD-MEDAL-2856-36-Inch and 42 Inch Popcorn-Staging-Cabinets-
FIG-6

Lighting / Heating Bottom View – Parts Breakdown

Lighting / Heating Bottom View – Parts List

GOLD-MEDAL-2856-36-Inch and
42 Inch Popcorn-Staging-Cabinets-FIG-8

Dome Interior View

GOLD-MEDAL-2856-36-Inch and 42 Inch Popcorn-Staging-
Cabinets-FIG-10

Wiring Diagram

WARRANTY

Gold Medal Products Co. warrants to the original purchaser each item of its manufacture to be free of defects in workmanship and material under normal use and service. Gold Medal Products Co.’s obligation under this warranty is limited solely to repairing or replacing parts, f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point. Except for “Perishable Parts” on specific machines, the above warranty applies for a period of two (2) years from the date of original sale to the original purchaser of equipment when recommended operating instructions and maintenance procedures have been followed. These are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE
NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

In no event shall Gold Medal Products Co. be liable for special, incidental or consequential damages. No claim under this warranty will be honored if the equipment covered has been misused, neglected, damaged in transit, or has been tampered with or changed in any way. No claim under this warranty shall be honored in the event that components in the unit at the time of the claim were not supplied or approved by Gold Medal Products Co. This warranty is effective only when electrical items have been properly attached to city utility lines only at proper voltages. This warranty is not transferable without the written consent of Gold Medal Products Co.

The term “Original Purchaser” as used in this warranty shall be deemed to mean that person, firm, association, or corporation who was billed by the GOLD MEDAL PRODUCTS CO., or their authorized distributor for the equipment.

THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL PURCHASER FIRST CALLS GOLD MEDAL PRODUCTS CO. AT 1-800-543-0862 TO DISCUSS WITH OUR SERVICE REPRESENTATIVE THE EQUIPMENT PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS CONCERNING THE REPAIR OR REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.

References

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