GE APPLIANCES GTW220 Top Load Washer Instruction Manual
- June 17, 2024
- GE Appliances
Table of Contents
GTW220 Top Load Washer
Product Information
Specifications:
-
Model: 27 Top Load Washer
-
Compatible Models: GTW220, GTW330, GTW460, GTW485, GTW490,
GTW680, GTW685, GTW750, GTW755, HTW200, HTW240, MTW200 -
Date of Bulletin: July 2017
Product Usage Instructions:
Step 1: Checking for Current Alerts
Before proceeding with any repair actions, ensure there are no
current alerts pending in NewFi (if available).
Step 2: Checking for Fault Codes
- Put the control board into service mode.
- Check for fault codes. If fault codes are displayed, follow the
repair actions for the specific faults listed below:
Fault Codes F19 and F23:
If both fault codes F19 and F23 are displayed, replace the Lid
Lock.
Fault Codes F19 and F18 or F19 and F16:
-
Check drain pump harness connections. Ensure they are fully
seated. -
Check drain pump for blockages.
-
Clear the pressure port flash using a 1/16 drill bit. Refer to
bulletin HL01-17. -
If the problem persists, replace the drain pump.
Fault Codes F19 and either F6, F8, F12, F25 or F27:
Clear pressure port flash using a 1/16 drill bit. Refer to
bulletin HL01-17.
Step 3: Visual Inspection
-
Remove the belt protector.
-
Visually inspect the mode shifter fork for proper positioning
with the clutch. -
Ensure clutch positions match the cycle status shown in the
watch windows (spin vs. agitate). -
The fork home position should be in the spin cycle, parallel to
the mode shifter body.
Step 4: Control Board Replacement
If the control board has been replaced, ensure the proper
personality has been programmed in the control. Wrong personalities
can cause erratic operation.
- Enter service mode.
- Use test 2 to verify the personality ID matches what is listed
in the table below:
Personality Number | Binary Code |
---|---|
0 | GTW220**K0 / K1 / K2 |
1 | HTW240**K0 / K1 |
HTW200K3 and higher
GTW220K4 and higher
2| HTW240K3 and higher
GTW490J0 / J1
3| GTW330K3 and higher
GTW680J0 / J1 / J2
4| GTW460J8 and higher
GTW680J3 / J4
5| GTW485J4 and higher
6| GTW490J2 and higher
GTW460J0 / J2
7| GTW680J5 and higher
GTW680L0 and higher
HTW200K0 / K1
8| GTW685L0 and higher
9| GTW330K0 / K1
GTW750L0 and higher
10| HTW200K2
GTW220K3
11| HTW240K2
GTW485J0 / J1
GTW330K2
12| GTW460J1 / J3 / J4 / J5 / J6
14| GTW460J7
GTW485**J2 / J3
Step 5: Checking Pressure Port
Check the pressure port for flash or blockage. Clean it out
using only a 1/16 drill bit. Insert the drill bit into the pressure
chamber port opening. DO NOT USE A DRILL. Twist and rotate the
drill bit on the inner opening of the port where it interfaces with
the wall of the chamber using your fingers.
FAQ
Q: What should I do if I see fault codes F19 and F23 on my
washer?
A: If fault codes F19 and F23 are displayed, you need to replace
the Lid Lock.
Q: How can I clear the pressure port flash?
A: To clear the pressure port flash, use a 1/16 drill bit. Refer
to bulletin HL01-17 for detailed instructions.
Q: What should I do if my washer is not agitating or
spinning?
A: If your washer is not agitating or spinning, check the mode
shifter fork for proper positioning with the clutch. Ensure that
the clutch positions match the cycle status shown in the watch
windows.
Training Bulletin
TB10-17
July 2017
27″ Top Load Washer
No Spin/ Agitate, No Fill, No Drain on GTW220, GTW330,
GTW460, GTW485, GTW490, GTW680, GTW685, GTW750, GTW755 HTW200, HTW240, MTW200
When washing machines listed above exhibit these symptoms, ensure the following repair actions have been completed in sequence as shown.
1. Ensure no current Alerts pending in NewFi (if available). 2. Put control
board into service mode and check for fault codes. Follow the repair actions
for
faults shown below. If no faults are found, proceed to Step 4.
If both fault codes F19 and F23 are displayed: Replace the Lid Lock.
If fault codes F19 and F18 or F19 and F16 are displayed: a. Check drain pump
harness connections. Ensure they are fully seated. b. Check drain pump for
blockages. c. Clear the pressure port flash using a 1/16 drill bit. Refer to
bulletin HL01-17. d. If problem persists, replace the drain pump.
If fault codes F19 and either F6, F8, F12, F25 or F27 are displayed: a. Clear
pressure port flash using a 1/16 drill bit. Refer to bulletin HL01-17.
If fault code F3 is displayed: a. Ensure speed/hall sensor harness connections
are fully seated. With NewFI connected, spin basket by hand. NewFi should
detect movement. If it does not detect movement, replace speed/hall sensor. b.
Enter service mode. Operate motor from loads tab. If motor fails to operate,
ensure harness connections are fully seated. If connections are good, replace
motor. c. Visually inspect motor. Look for foreign objects lodged in motor
windings, excessive moisture or grease in windings.
3. Remove belt protector. Visually inspect mode shifter fork for proper positioning with clutch. Ensure clutch positions matched cycle status shown in watch windows. Spin vs. agitate. Fork home position is spin cycle. Fork will be parallel to mode shifter body.
1
4. If control board has been replaced, ensure proper personality has been
programmed in control. Wrong personalities will cause erratic operation. Enter
service mode. a. Use test 2 to verify personality ID matches what is listed in
table below. If incorrect: b. Use test 17 to change/enter correct personality
ID. If personality is correct, proceed to Step 5.
Continued on page 3…
Personality Number in Binary Code
GTW220**K0 / K1 / K2
0
HTW240**K0 / K1
HTW200**K3 and higher
GTW220**K4 and higher
1 HTW240**K3 and higher
GTW490**J0 / J1
2
GTW330K3 and higher GTW680J0 /J1 /J2
3
GTW460J8 and higher GTW680J3 / J4
4 GTW485**J4 and higher
5 GTW490**J2 and higher
GTW460**J0 / J2
6 GTW680**J5 and higher
GTW680**L0 and higher
HTW200**K0 / K1
7 MTW200K0 GTW685L0
and higher
8
GTW330K0 / K1 GTW750L0 and higher
9
HTW200**K2
GTW220**K3
10
HTW240K2 GTW485J0 / J1
GTW330**K2
11
GTW460**J1 / J3 /
J4 / J5 / J6
12
GTW460**J7
14
GTW485**J2 / J3
2
5. In service mode, conduct spin test 14. Test sequence is below. a. Water
spray (Child Safety Routine) b. Lid will lock (Click) If no Click, ensure lid
lock harness connections are fully seated. If fully seated, replace lid lock.
c. Basket will start to spin. If Mode Shifter is not in spin state, it will
shift to spin. Takes approximately 10 seconds to complete shift. If Mode
Shifter is already in Spin state, basket will start to spin according to spin
test profile. If an error displays within 10 seconds, ensure mode shifter
harness connections are fully seated. Ensure harness continuity from control
board to mode shifter. If good and fully seated, replace the Mode Shifter. d.
If drive motor doesn’t turn after 10 seconds, check motor harness connections.
Ensure harness continuity from control board to drive motor. If good and fully
seated, replace drive motor. e. If the motor spins and stops, check the speed
sensor connection. Ensure harness continuity from control board to drive
motor. If good and connectors are fully seated, replace speed sensor. The Spin
Test Profile is: 0-140 RPM and then dwells at 140 RPM for 90 seconds.
Accelerates to 450 RPM. Time to ramp up to 450 and dwell time at 450 is a
total of 4 seconds. Spin to terminal speed (either 700 or 800 RPM depending on
model) and will remain at terminal speed until spin test times out. Entire
sequence takes 4 minutes. If Spin Test is ran successful, proceed to Step 6.
6. Check pressure port for flash or blockage. Refer to bulletin HL01-17.
Clean out using only a 1/16 drill bit. Insert drill bit into pressure chamber
port opening. DO NOT USE A DRILL. Using your fingers, twist and rotate drill
bit on inner opening of port where port interfaces with wall of the chamber.
Pressure Chamber Port
3
References
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