ergotron HX Desk Mount Triple Monitor Arm User Guide
- June 4, 2024
- ERGOTRON
Table of Contents
ergotron HX Desk Mount Triple Monitor Arm
User Guide
Tools Needed
NOTE: Determine if arm will typically collapse to the left or right before installation.
OPTIONAL: Grommet Mount Installation
NOTE: The short screw must be reinstalled in the front hole of the grommet mount.
Rotate – Portrait/Landscape
NOTE: To reduce M8 holes for use with M5 screws, or if you have a
model with Samsung holder rings, follow the M8M5 KIT instructions on the next
page.
M8M5 KIT Instructions
NOTE: follow this step only if your TV/monitor has M8 holes which need to
be reduced to M5 or for Samsung models using the holder ring. 
NOTE: Arm extension should be at a 45° angle or less when
attaching monitor 
Important! You will need to adjust this
product after installation is complete. Make sure all your equipment is
properly installed on the product before attempting adjustments. This product
should move smoothly and easily through the full range of motion and stay
where you set it. If movements are too easy or difficult or if product does not
stay in desired positions, follow the adjustment instructions to create smooth
and easy movements. Depending on your product and the adjustment, it may take
many turns to notice a difference. Any time equipment is added or removed from
this product, resulting in a change in the weight of the mounted load, you
should repeat these adjustment steps to ensure safe and optimum operation.
Adjustment Step
Tilt – Forward and Backward
CAUTION: DO NOT remove screw. Removing screw may cause damage to equipment.
Increase Lift Strength
If the mounted weight is too heavy or this product does not stay up when
raised, then you’ll need to increase Lift Strength:
Lift – Up and down Increase Lift Strength
If the mounted weight is too heavy or this product does not stay up when
raised, then you’ll need to increase Lift Strength:
Monitor Pan – Left and Right 
Increase Friction
If this product moves too easily, then you’ll need to increase friction:
Decrease Friction
If this product is too difficult to move, then you’ll need to decrease
friction:
Safety
Warning: Because mounting surface materials can vary widely, it is
imperative that you make sure mounting surface is strong enough to handle
mounted
product and equipment.
Caution: Leave enough slack in cable to allow full range of motion.
To avoid the potential to pinch cables it is important to follow the cable
routing instructions in this manual. Failure to follow these instructions may
result in
equipment damage or personal injury.
Remove monitors before loosening desk attachment.
WARNING! Stored Energy Hazard: The arm mechanism is under tension
and will move up rapidly, on its own, as soon as attached equipment is
removed. For
this reason, DO NOT remove equipment unless the arm has been moved to the
highest position! Failure to follow this instruction may result in serious
personal
injury and/or equipment damage! 
CAUTION: For Desk Clamp installations: Do
Not rotate display past edge of desk
Weight Capacity:
CAUTION: DO NOT EXCEED MAXIMUM LISTED
WEIGHT CAPACITY. SERIOUS INJURY OR PROPERTY DAMAGE MAY OCCUR! 
For the latest User Installation Guide please visit: www.ergotron.com
For Warranty visit:
www.ergotron.com/warranty
For Service visit: www.ergotron.com
For local customer care phone numbers visit: http://contact.ergotron.com
Learn more about ergonomic computer use at:
www.ergotron.com/ergonomics
NOTE: When contacting customer service, reference the serial number.
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