Magic Chef MCC3GSM-1 Granita/Slush Machine User Manual

June 16, 2024
Magic Chef

Magic Chef MCC3GSM-1 Granita/Slush Machine User Manual
Magic Chef MCC3GSM-1 Granita/Slush Machine

PRODUCT REGISTRATION

Thank you for purchasing a Magic Chef® Commercial product. The first step to protect your new product is to complete the product registration on our website: www.mcappliance.com/register. The benefits of registering your product include the following:

  1. Registering your product will allow us to contact you regarding a safety notification or product update.
  2. Registering your product will allow for more efficient warranty service processing when warranty service is required.
  3. Registering your product could act as your proof of purchase in the event of insurance loss.

Once again, thank you for purchasing a Magic Chef® Commercial produc.

GENERAL INFORMATION

Read This Manual Carefully
This user manual is intended to help you operate and maintain your new appliance properly. Keep it handy to answer your questions. If you do not understand certain aspects or you need additional help, please call Magic Chef® Commercial Customer Service at 1-866-789-0202. Keep proof of the original purchase date (i.e. sales receipt) with this manual to establish the warranty period.

Use and Storage of the User Manual
Inside this user manual, you will find information on how to use and maintain your appliance properly, including but not limited to, safety instructions and precautions, assembly and use instructions, troubleshooting, and warranty conditions. Please store this user manual in an easily-accessible location for future reference.

Intended Use
Your appliance is designed for food preparation as described in this user manual. DO NOT use this appliance for any other purpose. This product is intended for indoor use only. Your new appliance comes equipped with a one- year parts and labor warranty. Please contact Magic Chef® Commercial Customer Service at 1-866- 789-0202 for more information or to request warranty service.

PARTS

MCC3GSM-1

The Master Power Switch and the Light Switch are located on the back panel of the appliance.

The Mixing Motor Switch and the Freeze/Cool Selection Switch are located on the right-hand panel of the appliance.
Product Overview

Left: MCC3GSM-2

Right: MCC3GSM-3
Double and triple the quantity of all the parts and switches indicated above for models MCC3GSM-2 and MCC3GSM-3, respectively.
Overview

SPECIFICATIONS

| MCC3GSM- 1| MCC3GSM- 2| MCC3GSM- 3
---|---|---|---
Product Title| Granita/Slush Machine
Unit| Product Dimensions (Width x Height x Depth)| 8.4″ x 32.8″ x 18.9″213 mm × 833 mm × 480 mm| 15.8″ x 35.2″ x 18.9″400 mm × 894 mm × 480 mm| 23.6″ x 35.2″ x 18.9″600 mm × 894 mm × 480 mm
Housing| Stainless Steel
Insulation| Urethane Foam
Electric Feature| Power Consumption| 110 V / 60 Hz
Rated Power| 440 W| 1270 W| 1449 W
Current Consumption| 5.8 A| 11.5 A| 12.6 A
Geared Motor| 1 Each| 2 Each| 3 Each
Fan Motor| 9 W or Below| 16 W| 16 ~ 34 W
Freezing| Compressor| Fully Closed
Condenser| Pin Tube Type
Evaporator| Tube-Launched Drum Type
Cooling Type| Capillary Tube
Refrigerant| R-134A| R-404A| R-404A
Miscellaneous| Proper Material Quantity| 3.0 Gallons x 1 Chamber| 3.0 Gallons x 2 Chamber| 3.0 Gallons x 3 Chamber
Control Method| Torque and TC Control
Provisions| Manual – 1 Each Rubber Ring – 1 EachRubber Packing – 1 Each Lamp – 1 EachEdible Grease – 1 Each| Manual – 1 Each Rubber Ring – 2 EachRubber Packing – 2 Each Lamp – 2 EachEdible Grease – 1 Each| Manual – 1 Each Rubber Ring – 3 EachRubber Packing – 3 Each Lamp – 3 EachEdible Grease – 1 Each
Operating Environment| Ambient Temperature: 50°F/10.0°C ~ 100°F/38.0°C

CIRCUIT DIAGRAM

Circuit Diagram
Circuit Diagram
Circuit Diagram

SAFETY

Read and understand all safety precautions. Failure to follow all instructions described in this user manual may result in electric shock, fire and/or serious personal injury. The warnings, cautions and instructions discussed in this user manual cannot cover all possible conditions and situations that may occur. It must be understood by the user that common sense and caution are attributes which cannot be built into the appliance, but must be supplied by the user.

Explanation of Symbols

Recognize these symbols:

This is a safety warning symbol used to warn users of any potential risk of injury or damage to property. The seriousness is classified by the below indications. Compliance with the safety precautions for the symbol will help prevent the risk of injury, death or property damage.

Danger If you neglect this symbol and use the appliance incorrectly, it may cause death or serious injury.
Warning If you neglect this symbol and use the appliance incorrectly, it may cause a potential risk of death or serious injury.
Caution If you neglect this symbol and use the appliance incorrectly, it may cause a potential risk of injury and/or property damage.

Electric Power

If an electric circuit is overloaded with other appliances, the granita or slush machine may not operate properly. The appliance should be operated on a separate electrical circuit from other operating appliances.

IMPORTANT: You must check the electrical rating on the nameplate of the appliance. The nameplate is attached on the rear of the appliance. The nameplate specification has priority over information in this manual. The electric circuit diagram of the appliance is attached to the inside of the panel. In addition, the product design and specification is subject to change without prior notice.

Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, the grounding plug reduces the risk of electric shock by providing an escape wire for electric current. This appliance is equipped with a power cord that has a grounding wire with a grounding plug. As a result, the plug must be plugged into an electrical outlet that is properly installed and grounded.
Grounding Instructions

This appliance requires a standard 120 Volt, 60 Hz electrical outlet with a 3-slot ground receptacle. To prevent accidental injury, the cord should be secured behind the appliance and not left exposed or dangling.

WARNING: Improper use of the grounding plug and/or outlet can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood.
WARNING: DO NOT cut or remove the third (ground) prong from the power cord under any circumstances.

Important Safety Instructions

WARNING: This appliance should be properly grounded for your safety. The power supply cord of this appliance is equipped with a 3-prong plug which mates with a standard 3-slot receptacle wall outlet to minimize the possibility of electric shock.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

WARNING: Do not move the appliance by pulling on the power supply cord.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

WARNING: Do not forcibly bend the power supply cord or place any heavy material on it. To prevent accidental injury, the power supply cord should be secured behind the appliance and not left exposed or hanging.

  • If you do not follow these instructions, it may cause electric shock or fire.

WARNING: Remove water or dust from the power plug and insert it fully into the outlet.

  • If you do not follow these instructions, it may cause electric shock or fire.

CAUTION: When not using the appliance for an extended period of time, disconnect the power plug from the outlet and keep the unit properly clean and maintained.

If you do not follow these instructions, it may cause the appliance to fail or electric shock.

CAUTION: Keep the unit properly cleansed and maintained at all times.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

WARNING: When the power plug is damaged, DO NOT replace it arbitrarily; have a qualified electrician or service technician perform the repairs.

  • If you do not follow these instructions, it may cause electric shock or fire

WARNING: NEVER unplug the appliance by pulling the power supply cord. ALWAYS grip the plug firmly and pull straight out from the receptacle.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

DANGER: DO NOT touch or remove the power plug with wet hands.

  • If you do not follow these instructions, it may cause electric shock, serious injury, death or fire.

WARNING: When the power plug is removed from the outlet, reinsert it after 5 minutes.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

WARNING: When repairing the appliance or replacing any parts, remove the power supply cord from the outlet, and only have a certified commercial technician examine the unit.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, fire, and void the limited warranty.

DANGER: DO NOT connect multiple items to a single outlet.

  • If you do not follow these instructions, it may cause serious injury, death or fire.

DANGER: DO NOT connect the power supply cord arbitrarily and DO NOT , under any circumstances, cut or remove the third ground prong from the supplied power plug.

  • If you do not follow these instructions, it may cause electric shock, serious injury, death or fire.

CAUTION: Use this appliance as described in this user manual.

  • If you do not follow the instructions, it may cause an electric shock or property loss.
  • Before supplying power, check whether the voltage is the same as the one on the nameplate.
  • This appliance must be grounded. In the event of an electrical short circuit, the grounding plug reduces the risk of electric shock by providing an escape wire for electric current. This appliance is equipped with a power supply cord that has a grounding wire with a grounding plug. The plug must be plugged into an electrical outlet that is properly installed and grounded.

DANGER: Keep this appliance away from any flammable materials.

  • If you do not follow these instructions, it may cause a fire or explosion due to an electric spark, resulting in serious injury or death.

DANGER: DO NOT use any flammable sprays, such as pesticides and air fresheners, near the appliance.

  • If you do not follow these instructions, it may cause a fire or explosion due to an electric spark, resulting in serious injury or death.

CAUTION: DO NOT operate the appliance in a humid area. This appliance is susceptible to rust and electric shock in damp areas. Wipe any moisture with a clean, soft cloth.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock

CAUTION: Use the appliance in a well ventilated area.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

DANGER: If a gas leak occurs near the appliance, DO NOT touch the appliance whatsoever. Opening the door or disconnecting the power plug may cause an explosion due to an electric spark.

  • DO NOT use or touch the appliance.
  • Fully seal the gas leak.
  • Open the window for ventilation.
  • If you do not follow these instructions, it may cause a fire or explosion due to an electric spark, resulting in serious injury or death.

CAUTION: DO NOT intentionally apply force to nor hang onto the pull tab lever or dispenser.

  • If you do not follow these instructions, it may cause personal injury, property damages and the appliance to fail.

WARNING: DO NOT operate the appliance without all the panels securely fastened.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, fire or personal injury.

WARNING: If the appliance is making irregular noises or it does not operate properly, disconnect the power plug and contact Customer Service.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock or fire.

WARNING: Check the supplied power supply cord. DO NOT use the appliance if the PVC coating of the power cord is stripped off or the shunt socket is worn.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, fire or serious injury.

CAUTION: For maximum performance, please operate the appliance in the recommended ambient temperatures between 41°F/5.0°C ~ 85°F/29.5°C

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

WARNING: DO NOT spray water directly onto the appliance; use a clean, damp towel.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, or fire.

WARNING: Before cleaning for food sanitation, disconnect the power plug from the outlet. Clean, sterilize and maintain the appliance daily.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, or fire.

WARNING: DO NOT insert your finger or any other objects into any ventilation slots in the panel or the dispenser.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, fire or serious injury.

WARNING: DO NOT clean the appliance, remove the chamber, spiral, or any panels without first disconnecting the power plug from its electrical source.

  • If you do not follow these instructions, it may cause electric shock or fire.

CAUTION: DO NOT hold the appliance by its chamber or evaporator drum while operating the machinery. The manufacturer assumes no responsibility for any damage caused by careless handling.

  • If you do not follow these instructions, it may cause the appliance to fail or electric shock.

Assembly

Assembling the Appliance

  1. Attach drip tray to its original front bottom position located underneath the spout of the chamber.

  2. Apply grease to the two piston rings and spiral using the supplied grease from the manufacturer or purchase commercially approved edible grease. (See A and B in Figure 1)
    Assembling the Appliance

  3. Assemble the dispenser and pull tab lever using the supplied parts. (See   Figure 2)
    Assembling the Appliance

  4. To remove parts, release the pin and remove the pull tab lever, push down the spring and plastic piston to release then wash all parts.
    CAUTION: Ensure the wide border of the gasket faces the wall. (See Figure 3)
    Assembling the Appliance
    CAUTION: Before attaching the packing cushion, apply edible grease to the inner part of the packing cushion. After assembly, apply the outer area with edible grease.

  5. Attach the insulation rubber sphere to the area shown in Figure 3, add the packing cushion first in front shown in Figure 4, then attach the plastic spiral properly to the packing cushion first then finishing with the attachment of the chamber. (See Figure 4)
    Assembling the Appliance

  6. Align the chamber and push it fully into the packing cushion and fixing latch. (See Figure 5)
    Assembling the Appliance

  7. After the chambers are washed and rinsed of all sterilizing solution, use a clean, damp cloth and wipe down all areas to remove any remaining liquids.

CAUTION: To reuse the appliance after an extended period of time, reapply edible grease to the packing cushion. Otherwise, noise may be heard from the appliance during operation, resulting in damages to components

Disassembling the Appliance

WARNING: Before disassembly and cleaning, disconnect the power plug from the electrical outlet.

  1. Remove the lid from the chamber.

  2. Lift the front of the chamber upwards to unlock the latch. (See Figure 6) Then pull the chamber out towards you. (SeeFigure7)
    Disassembling the Appliance
    Disassembling the Appliance

  3. Remove the spiral by pulling it out towards you (See Figure 8) and then remove the packing cushion. (See Figure 9)
    Disassembling the Appliance
    Disassembling the Appliance

  4. Remove the rubber cushion. (SeeFigure10)
    Disassembling the Appliance

  5. Disassemble the dispenser and pull tab lever as shown in the figure. (See Figure   11)
    Disassembling the Appliance

  6. Lift the drip tray, and then pull the tray out. Empty the drip tray

This manual is intended to help you operate and maintain your new appliance properly. Keep it handy for reference purposes. This appliance requires regular cleaning and maintenance. Any disassembly or cleaning negligence or mistakes may cause the appliance to fail.

Installation

WARNING: DO NOT install the appliance near a heat generating source.

  • If you do not follow these instructions, it may cause a fire or the appliance to fail

DANGER: DO NOT install the appliance near combustible gases or inflammable materials.

  • If you do not follow these instructions, it may cause a fire or explosion due to an electric spark, resulting in serious injury or death.

CAUTION: DO NOT intentionally apply force or shock to the appliance.

  • If you do not follow these instructions, it may cause the appliance to fail or property damage.

WARNING: For proper ventilation, maintain a distance of at least 12 inches (30 cm) around the sides and rear of the appliance.

  • If you do not follow these instructions, it may cause a fire or the appliance to fail.

CAUTION: Firmly fix the appliance by using the adjustable leveling legs to stabilize the appliance. Adjust the vertical balance of the appliance first, and then the horizontal balance.

  • If you do not follow these instructions, it may cause vibrations and noise or the appliance to tip over, resulting in property damage or injury.

WARNING: DO NOT install the appliance near a water source as well as humid or dusty areas.

  • If you do not follow these instructions, it may cause an electric shock, fire or the appliance to fail.

CAUTION: Use extreme caution when moving the appliance.

  • If you do not follow these instructions, it may cause personal injury, property damage or the appliance to fail.

WARNING: DO NOT use outdoors; this appliance is designed for indoor use only.

  • If you do not follow these instructions, it may cause an electric shock, fire, property damage or the appliance to fail.

CAUTION: DO NOT install the appliance on a weak or uneven surface.

  • If you do not follow these instructions, it may cause vibrations and noise or the appliance to tip over, resulting in property damage or injury.

WARNING: Check the appliance for damages before initial use.

  • If you do not follow these instructions, it may cause the appliance to fail, electric shock, fire or serious injury.

Use

  1. Clean and sterilize the appliance parts according to the instructions in this manual. See “Care and Maintenance” on page 18.
  2. Fill up the granita or slush mixture up to the level specified on the chamber. NEVER overfill it. The optimal quantity (in liters or gallons) is written on the surface of the chamber.
  3. Make sure to completely dilute the granita or slush mixture in a separate container, then add the final mixture into the respective chamber of the appliance.
  4. ALWAYS follow the directions and measurements provided by the manufacturer of the syrup or mixture, to achieve the best granita or slush results.

Caution: A responsible adult should ALWAYS handle this appliance; not to be used by children, incapacitated people or individuals with any physical conditions.
Important: The raw mixture quantity may vary by the granita or slush type and its sugar content. If the granita or slush touches the lid cover, reduce the quantity of the raw mixture.

Controllers
The Master Power Switch and Light Switch are located on the back panel of the appliance.

A. Master Power Switch

  • Position “ON ( )” : All appliance functions and switches are activated. The fan motor is running.
  • Position “OFF ( )” : All appliance functions are deactivated and the fan motor is no longer running
    Master Power Switch

B. Light Switch

  • Flip the Light Switch to activate the bulb inside the display header. If the bulb inside the display header is not lit, check whether the spring cord on the top of the cap is properly inserted and connected.
  • If the life of the bulb has expired, remove the bottom panel of the cap and replace the lamp (12 V & 21 W). If the life of the lamp has expired, replace with same parts as necessary.

Each chamber is controlled by an individual Freeze/Cool Selection Switch; the chamber can be toggled between the Freeze or Cool modes. The individual Mixing Motor Switches and Freeze/Cool Selection Switches are located on the right hand panel of the appliance.

  • In “Freeze” mode, the viscosity of the granita or slush mixture is controlled by the bolt on the rear of the appliance.
  • In “Cool” mode, the temperature of the drink is controlled by a thermostat.
  • For more information about the temperature and viscosity settings, see “Operation” below.
    Light Switch

The switches in Figure 13 function as follows:

C. Mixing Motor Switch

  • Position “OUTPUT”: The spiral motor is running and the Freeze/Cool Selection Switch is activated.
  • Position “STOP”: The fan motor is turned off.

D. Freeze/Cool Selection Switch

  • Position “FREEZE ( )”: The appliance is running in granita or slush mode.
  • Position “STOP ( )”: The “Freeze” and “Cool” modes are deactivated.
  • Position “COOL ( )”: The appliance is operating in refrigeration mode

Operation

  1. Place the Master Power Switch in the position “ON ( )”.
  2. Place the Mixing Motor Switch in the position “OUTPUT”.
  3. Set the Freeze/Cool Selection Switch as follows:
  • Place the Freeze/Cool Selection Switch in the position “FREEZE ( )” to make granita or slush.
  • Place the Freeze/Cool Selection Switch in the position “COOL ( )” to refrigerate beverages.

Care and Maintenance

IMPORTANT : Only procedural instructions are provided in this manual.

  1. To ensure optimal performance and taste, the appliance should be periodically cleaned and sterilized.
  2. Before disassembly and cleaning, be sure to remove all granita or slush mixtures from the chambers by following these steps:
    • Place the Master Power Switch in the position “ON ( )”.
    • Place the Freeze/Cool Selection Switch in the position “STOP ( )”.
    • Place containers beneath each dispenser and extract all granita or slush mixtures from the chambers.
    • Once the chambers are empty, place all control switches in the position “STOP ( )”.
  3.  Daily maintenance: Remove and clean the inner parts including the base, side panels, and condenser.
  4. To prevent damage to the appliance, apply edible grease on all surface areas of the respective parts described in this manual.
  5. Keep the appliance and condenser properly cleansed and maintained at all times.

Cleaning The Appliance

WARNING : This appliance is NOT DISHWASHER SAFE. DO NOT wash any parts using a dishwasher.

  1. Prepare a cleaning solution mixed with five liters of warm water and dish detergent. DO NOT use abrasive cleaners or scouring pads to clean any part of the appliance.

  2. After cleaning the chambers, activate the supply switch to extract the cleaning solution.

  3. Frequently empty the remaining mixture in the chambers by refilling and draining the chambers with more cleaning solution.
    CAUTION: Deactivate the Freeze/Cool Selection Switch. It may cause the spiral to freeze or the motor to fail.
    WARNING: To prevent damage to the appliance, use nonabrasive dish detergent when cleaning plastic parts.

  4. Use the proper brushes to wash the disassembled parts using the cleaning solution.
    CAUTION: When cleaning the appliance, avoid any water contact with electrically running parts. It may cause the appliance to fail or electric shock.

  5. DO NOT spill any liquid on the cover of the motor located on the rear of the appliance.

  6. Use a soft bristle brush to clean the cylinder of the evaporator.

  7. Use clean, cold water when rinsing all the parts.

  8. Be sure to remove and clean the screen filter located on the side panel on a monthly basis using lukewarm water at around 77°F/25.0°C or with a neutral detergent solution. Dry the filter and reinstall it into its original position. If proper ventilation is not maintained, dust will accumulate and eventually appliance failure may follow, resulting expenses not covered under warranty.

Cleaning The Condenser

  1. Slide out the side filter screen, using a screw driver remove the screw located at the bottom panel, then remove the side panel to clean the condenser.
  2. Use a vacuum cleaner or a soft brush to remove all dirt and build up from the condenser.

Sterilizing The Appliance
The appliance should be sterilized before operating. After sterilizing the appliance, DO NOT let it sit for an
extended period of time.

  1. Wash your hands with anti-bacterial soap.
  2. According to food safety regulations and manufacturer specifications, prepare five liters of warm (113°F/45.0°C to 140°F/60.0°C), sterilizing solution consisting of a tablespoon of chloride condense liquefaction or sodium chlorate diluted with two liters of water (100 ppm).
  3. Soak all removable parts in the sterilizing solution for five minutes.
  4. Place the sterilized parts on a clean and dry area for drying.
  5. Wipe down all the surfaces of the appliance.
  6. DO NOT spill any liquid on the cover of the motor that is located on the rear of the appliance.

Sterilizing The Chambers
The assembled chambers and its respective parts should be properly sterilized and thoroughly rinsed with
clean, cold water before use.

  1. According to food safety regulations and manufacturer specification, prepare five liters of warm (113°F/45.0°C to 140°F/60.0°C) sterilizing solution (remaining chloride 100 or bleach).
  2. Fill the chamber with sterilizing solution.
  3. Use nonabrasive brushes to wipe the surfaces projected above the solution level and the lower area of the chamber immersed with the sterilizing solution.
  4. Attach the chamber cover and operate the appliance to mix the sterilizing solution for about two minutes. Drain the sterilizing solution from the chamber via the dispenser.
  5. Use fresh, clean water to remove the remaining sterilizing solution from within and on the surface of the chamber. Afterwards, DO NOT rinse the sterilized parts again

Repairs
CAUTION: Repairs are to be performed by a certified commercial appliance technician only.

  1. Only allow a certified commercial appliance technician to service the unit for any mechanical problems.
  2. Any service call or technician that operates on the appliance without the prior consent or authorization from the manufacturer will void the warranty and compressor terms expressed in this user manual

TROUBLESHOOTING

You can solve many common appliance problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service

Failure Cause Action
If power is not supplied. Power is not supplied from the outlet. Check the

outlet connection status.
The Master Power Switch is turned off.| Turn on the Master Power Switch.
The fuse is blown.| Replace the fuse.
If the spiral rotation has stopped and it is generating noise.| The spiral is frozen due to low sugar levels in the granita or slush mix.| Turn off the Master Power Switch and allow the ice to melt. DO NOT use a sharp tool such as an ice pick. Once the ice has melted, retry using a granita or slush mixture with higher levels of sugar.
The spiral and chamber is deformed due to use of hot water (176°F/80.0°C) while cleaning and sterilizing the appliance.| Replace the spiral and chamber.
Spiral rotation shaft wear (wear of the part that meets the spiral rotation shaft in the middle of the cylinder).| Replace the spiral.
The granita or slush mixture does not come out from the dispenser.| The granita or slush mixture level is too low.| Fill the granita or slush mixture up to three liters.
The granita or slush mixture is frozen.| Adjust the control screw on the cover of the motor, located on the rear of the appliance.
The granita or slush is not formed.| The the granita or slush mixture level is too low.| Replace the granita or slush mixture with a 13.0% to 15.0% sugar level.
The Freeze/Cool Selection Switch is set to Stop or “Cool”.| Set the Freeze/Cool Selection Switch to “Freeze”.
The granita or slush mixture is frozen.| The Freeze/Cool Selection Switch is continuously set to “Freeze”.| Set the Freeze/Cool Selection Switch to “Cool” or Stop. The switch needs to be toggled between “Freeze” and “Cool”to maintain an optimal granita or slushtemperature.
The sound of water flowing is heard during operation.| The refrigerant is activated during operation of the appliance.| Nothing; the appliance is operating normally.

LIMITED WARRANTY

This warranty is subject to all of the terms and conditions stated below.

Warranty Claim
Proof of purchase, model number of the unit, the serial number of the cabinet, date of installation, and all pertinent information supporting the existence of the alleged defect must be supplied to validate warranty, and all claims for labor or parts must be made directly through Magic Chef Commercial.
In case of warranty on compressors, Magic Chef Commercial will request the compressor to be returned or otherwise, the compressor model tag must be returned to Magic Chef Commercial along with all the above listed information.
Any action or breach of these warranty provisions must be commenced within (1) year after that cause of action has occurred

What Is Not Covered By This Warranty

  • Magic Chef Commercial is not responsible for food spoilage, loss of sales, consequential damages, or any shipping or disposal costs related to the failure of the product.
  • This warranty is not assignable and honorable only to the original purchaser.
  • This warranty does not apply to any part which has been subject to misuse, neglect, alteration, stolen, accident, or to damage caused by transportation, flood, fire, or acts of God
  • This warranty does not cover for parts or labor for component failure or other damages resulting from improper usage or installation or failure to clean and maintain product as stated in the warranty packet provided with the unit.

One Year Parts & Labor Warranty
The original purchaser/user of every new Magic Chef Commercial refrigerated unit warrants the cabinet and all parts thereof, to be free from defects in material and workmanship. Upon proper installation, start-up, and operation in accordance with the instruction packet supplied with each Magic Chef Commercial unit, warranty is limited to a period of (1) year from the date of purchase.
Any part covered under the terms of this warranty that are determined by Magic Chef Commercial to have been defective within (1) year of purchase, is limited to the repair or replacement of defective parts or assemblies including labor charges.

Five Year Compressor Warranty
Magic Chef Commercial warrants its sealed compressor for (5) year to be free from defects in both material and workmanship under proper use and maintenance service.
Compressors determined by Magic Chef Commercial to have been defective within this extended warranty will, at Magic Chef Commercial’s option, be either repaired or replaced with a compressor or compressor parts of similar design and capacity.
Labor/travel charges’ to replace the compressor or beyond the initial one year warranty are not covered.
This extended warranty does not apply to any other parts or components, including any electrical controls, accumulator, wiring harness, etcetera which are covered by standard warranty.

R-134A or R-404A Compressor Warranty
The five-year compressor warranty stated above will be terminated if the following procedure is not carefully adhered to:

  1. This system contains R-134A or R-404A refrigerant and polyester lubricant which has rapid moisture absorbing qualities. The lubricant must be removed and replaced with a new one if there is long exposure to the ambient conditions.
  2. Drier must be changed with a new drier with the same capacity when a system is opened for servicing.
  3. 500 microns or lower micron level vacuums must be achieved to insure low moisture levels in the system

A copy of the dated sales receipt / invoice is required to receive warranty service

Return Policy

  • 5% re-stock fee on all orders returned with original packaging and pallet. This only includes order with buyers remorse or changed mind This does not apply to service related issues This does not apply to freight damages
  • 10% re-stock fee on all order returned without packaging and or a pallet. This only includes order with buyers remorse or changed mind This does not apply to service related issues This does not apply to freight damages
  • We are not responsible for any freight costs related to buyers remorse.
  • Warranty is only valid in USA, continental states only. Alaska & Hawaii or any neighboring islands are void.

Specifications subject to change without notice.

MCA Corporation
940 N. Central Ave Wood Dale, IL 60191, USA
Service: 866-789-0202 / Fax: 630-938-4700
Magic Chef Commercial Sales: CommercialSales@magicchef.com
Magic Chef Commercial Customer Support: CommercialSupport@magicchef.com
Website : www.mcappliance.com

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