UBIQUITI NETWORKS ER-12 10 Port Gigabit Router User Guide

: June 16, 2024
: UBIQUITI NETWORKS

Table of Contents

UBIQUITI NETWORKS ER-12 10 Port Gigabit Router
Product Usage Instructions
Package Contents
Hardware Overview
System LED
Wall Mounting
Using SFP Ports
Static IP Address
Configuring PoE Settings
Specifications
Electrical Safety Information
Compliance FCC
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

UBIQUITI NETWORKS ER-12 10 Port Gigabit Router

Specifications

Model: ER-12
Ports: 10 Gigabit RJ45 ports, 2 SFP ports
Power Adapter: 24V, 1A
Supports 10/100/1000 Mbps Ethernet connections
Supports Gigabit fiber SFP modules

Product Usage Instructions

Installation Requirements
To install the EdgeRouter ER-12, you will need the following:

EdgeRouter ER-12 unit
Wall Mount Screws (Qty. 2)
Wall Mount Anchors (Qty. 2)
Ground Screw
Power Adapter (24V, 1A)
Cable Clip

Hardware Overview
Front Panel Ports

Console: RJ45 serial console port for Command Line Interface (CLI) management. Connect the Console port to your computer using an RJ45-to-DB9 serial console cable.
RJ45 (Ports 0-9): All RJ45 ports support 10/100/1000 Mbps Ethernet connections and can be used for routing. Ports 0-7 can be configured for switching functions using the EdgeOS Configuration Interface. Port 0 supports 24V Passive PoE In and port 9 supports optional Passive PoE Out (disabled by default).
SFP Ports (Ports 10-11): Hot-swappable ports that support Gigabit fiber SFP modules.
USB Interface: Reserved for future use.

Front Panel Button

Reset Button: There are two methods to reset the EdgeRouter to factory defaults. Refer to the user manual for detailed instructions.

Front Panel LEDs

System LED: Indicates the status of the EdgeRouter. Flashing white indicates bootup in progress, steady blue with occasional flashing indicates ready for use but unable to connect to UNMS server, and quickly flashing blue indicates firmware upgrade in progress.
Speed/Link/Act LEDs: Indicates the link and activity status of the RJ45 ports. Green indicates link established at 10/100 Mbps, amber indicates link activity at 10/100 Mbps, and green flashing indicates link established at 1000 Mbps (1 Gbps) with activity at 1000 Mbps (1 Gbps).
PoE LEDs: Indicates the PoE status of the RJ45 ports. Off indicates no PoE, green indicates 24V 2-Pair Passive PoE Output.
SFP LED: Indicates the link and activity status of the SFP ports. Green indicates link established at 1 Gbps with activity at 1 Gbps.

Back Panel

Ventilation Holes: Provides additional cooling for the EdgeRouter. There are also ventilation holes on the sides of the unit.
Power Grounding Point: Used to ground the EdgeRouter for enhanced ESD protection.

Hardware Installation

Choose a suitable location to install the EdgeRouter.
Attach the wall-mount slots of the EdgeRouter to the screw heads on the wall.
Slide the EdgeRouter down to lock it into place.

Grounding the EdgeRouter (Recommended)

Attach the Ground Screw to the Grounding Point on the back panel of the EdgeRouter.
Optional: To secure the Power Adapter cord, insert it into the Cable Clip and secure the Cable Clip using the Ground Screw.

FAQ

How do I reset the EdgeRouter to factory defaults?
To reset the EdgeRouter to factory defaults, refer to the user manual for detailed instructions on the two available methods.
What do the different LED colors and flashing patterns indicate?
The LED colors and flashing patterns indicate various statuses of the EdgeRouter. Refer to the user manual for a detailed explanation of each LED’s functionality.
Can I use the RJ45 ports for both routing and switching functions?
Yes, all RJ45 ports can be used for routing. Ports 0-7 can also be configured for switching functions using the EdgeOS Configuration Interface.

Introduction
Thank you for purchasing the Ubiquiti Networks® EdgeRouter™. This Quick Start Guide is designed to guide you through installation and also includes warranty terms.

Package Contents

Installation Requirements

For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.

We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti Networks. For more details, visit: www.ubnt.com/toughcable
WARNING: To reduce the risk of fire or electric shock, do not expose the EdgeRouter to rain or moisture.
Note: Although the cabling can be located outdoors, the EdgeRouter itself should be housed inside a protective enclosure.

Hardware Overview

Front Panel Ports

Interface	Description
____ Console	RJ45 serial console port for Command Line Interface (CLI)

management. Use an RJ45-to-DB9, serial console cable, also known as a rollover cable, to connect the Console port to your computer. (If your computer does not have a DB9 port, then you will also need a DB9 adapter.) Then configure the following settings as needed:

Baud rate 115200
Data bits 8
Parity NONE
Stop bits 1
Flow control NONE

USB| Reserved for future use.
__ RJ45
(Ports 0 – 9)| All RJ45 ports can be used for routing and support 10/100/1000 Mbps Ethernet connections. Ports 0 – 7 can be configured for switching functions using the EdgeOS Configuration Interface. Port 0 supports 24V Passive PoE In and port 9 supports optional Passive PoE Out (disabled by default).
SFP Ports (Ports 10 – 11)| SFP routing ports are hot-swappable and support Gigabit fiber SFP modules.

Front Panel Button

Button	Description
__ Reset	There are two methods to reset the EdgeRouter to factory defaults:

Runtime reset (recommended) The EdgeRouter should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the LED for port eth9 starts flashing and then becomes solidly lit. After a few seconds, the LED will turn off, and the EdgeRouter will automatically reboot.
Power-on reset Disconnect the Power Cord from the Power Adapter. Press and hold the Reset button while connecting the power (refer to “Connecting Power” for details). The port LEDs will light up

in sequential order. Keep holding the Reset button until the System LED starts flashing blue and white, and then release the button.

Front Panel LEDs

System LED

Note: The System LED functionality has been updated with firmware v1.10.7. We recommend that you update the EdgeRouter to the latest firmware.

State	Status
Flashing White	Bootup in progress.
White	Ready for use, not connected to Ubiquiti® Network Management System

(UNMS™). See “UNMS Management”.
Blue| Ready for use, connected to UNMS.
Steady Blue with Occasional Flashing| Ready for use, unable to connect to UNMS, check connection to UNMS server.
Quickly Flashing Blue| Used to locate a device in UNMS.
Alternating Blue/White| Firmware upgrade in progress.

RJ45 LEDs

LED	State	Status
PoE	Off	No PoE
Green	24V 2-Pair Passive PoE Output
Speed/ Link/ Activity	Off	No Link
Amber	Link Established at 10/100 Mbps
Amber Flashing	Link Activity at 10/100 Mbps
Green	Link Established at 1000 Mbps (1 Gbps)
Green Flashing	Link Activity at 1000 Mbps (1 Gbps)

SFP LED

LED	State	Status
Link/Act	Off	No Link
Green	Link Established at 1 Gbps
Green Flashing	Link Activity at 1 Gbps

Back Panel

Note: There are additional ventilation holes on the sides of the EdgeRouter.

Hardware Installation
WARNING: FAILURE TO PROVIDE PROPER VENTILATION MAY CAUSE FIRE HAZARD. KEEP AT LEAST 20 MM OF CLEARANCE NEXT TO THE VENTILATION HOLES FOR ADEQUATE AIRFLOW.

Wall Mounting

To mount the EdgeRouter on a wall, you will need a drill, a 6 mm drill bit, and a Phillips screwdriver.

Use a 6 mm drill bit to drill two holes 190 mm apart.
Insert the Wall Mount Anchors into the holes. Use a Phillips screwdriver to secure a Wall Mount Screw to each anchor. Leave a clearance of approximately 3 mm between each screw head and its anchor. Note: You can also mount the EdgeRouter in a vertical orientation.
Position the EdgeRouter with the Ethernet ports facing down. Place the wall-mount slots of the EdgeRouter over the screw heads on the wall. Then slide the EdgeRouter down to lock it into place.

Grounding the EdgeRouter (Recommended)
The EdgeRouter is grounded through the Power Adapter; however, you can add optional ESD grounding for enhanced ESD protection.

Attach the Ground Screw to secure a ground wire (not included) to the Grounding Point.
Optional: To secure the Power Adapter cord, insert it into the Cable Clip and secure the Cable Clip using the Ground Screw.
Secure the other end of the ground wire to a grounding block.

Connecting Power

Connect the Power Adapter to the Power port.
Connect the other end of the Power Adapter to a power outlet.

Using SFP Ports

To use an SFP port:

Remove the protective plug covering the SFP port.
Plug a fiber SFP module into the SFP port.
Connect a fiber optic cable to the fiber SFP module. Then connect the other end of the cable to another fiber device.

For information about compatible fiber SFP modules, visit: ubnt.link/SFP_DAC_Compatibility

Accessing the EdgeOS Configuration Interface
The EdgeOS® configuration interface can be accessed via DHCP or static IP address assignment. By default, eth1 is set up as a DHCP client, while eth0 is assigned a static IP address of 192.168.1.1. To configure the EdgeRouter, proceed to the appropriate section: DHCP or “Static IP Address”.

DHCP

Connect an Ethernet cable from eth1 on the EdgeRouter to a LAN segment that has an existing DHCP server.
To check the IP address of the EdgeRouter, use one of the following methods:
- Set up the DHCP server to provide a specific IP address to the EdgeRouter based on its MAC address (on the label).
- Let the EdgeRouter obtain an IP address and then check the DHCP server to see which IP address was assigned.
Launch your web browser. Enter the appropriate IP address in the address field. Press enter (PC) or return (Mac).
The login screen will appear. Enter ubnt in the Username and Password fields. Read the Ubiquiti License Agreement, and check the box next to I agree to the terms of this License Agreement to accept it. Click Login.

The EdgeOS Configuration Interface will appear, allowing you to customize your settings as needed. For more information, refer to the EdgeOS User Guide, which is available at
www.ubnt.com/download/edgemax

Static IP Address

Connect an Ethernet cable from the Ethernet port on your computer to the port labeled eth0 on the EdgeRouter.
Configure the Ethernet adapter on your host system with a static IP address on the 192.168.1.x subnet.
Launch your web browser. Type https://192.168.1.1 in the address field. Press enter (PC) or return (Mac).
The login screen will appear. Enter ubnt in the Username and Password fields. Read the Ubiquiti License Agreement, and check the box next to I agree to the terms of this License Agreement to accept it. Click Login.

The EdgeOS Configuration Interface will appear, allowing you to customize your settings as needed. For more information, refer to the EdgeOS User Guide, which is available at
www.ubnt.com/download/edgemax

UNMS Management
You can manage your device using UNMS, which lets you configure, monitor, upgrade, and back up your devices using a single application. Get started at www.unms.com

Configuring PoE Settings

The PoE setting for port 9 is set to Off by default.
WARNING: Before activating PoE, ensure that the connected device supports passive PoE and the supplied voltage.

In the Dashboard tab, click Actions > PoE of the Ethernet port you want to configure.
The Interface Configuration window will appear. Select the appropriate PoE setting, and click Save.
The Ethernet port’s PoE LED will confirm the PoE setting.

For detailed instructions on configuring other features, please refer to the EdgeOS User Guide. The User Guide is available at www.ubnt.com/download/edgemax

Specifications

ER-12

Dimensions| 268.1 x 136.5 x 31.1 mm (10.55 x 5.37 x 1.22″)
Weight| 700 g (1.54 lb)
Max. Power Consumption| 20W (Excludes PoE Output)
Power Method| 24VDC, 1A Power Adapter (Included); 24V Passive PoE
Power Supply| External AC/DC Adapter
Passive PoE Voltage Range Max. Wattage per Port| DC/PoE Passthrough 20W (24V)
Supported Voltage Range| 100V~240V 50/60Hz Universal AC adapter 9 – 30VDC / 5A
Button| Reset
LEDs System Data Ports SFP Data Port| Power Speed/Link/Activity; PoE (Ports 0 and 9 only) Link/Activity
Processor| 4-Core 1 GHz MIPS64
System Memory| 1 GB DDR3 RAM
On-Board Flash Storage| 4 GB eMMC, 8 MB SPI NOR
ESD/EMP Protection| Air: ± 24 kV, Contact: ± 24 kV
Interfaces
Management Networking| (1) RJ45 Serial Port
(10) Ethernet Ports (Default Port 0)
(10) 10/100/1000 RJ45 Ports
Port 0 Supports PoE IN ; Port 9 Supports PoE Out
(2) 1 Gbps SFP Ports
Operating Temperature| -10 to 50° C (14 to 122° F)
Operating Humidity| 10 – 90% Noncondensing
Certifications| CE, FCC, IC

Safety Notices

Read, follow, and keep these instructions.
Heed all warnings.
Only use attachments/accessories specified by the manufacturer. WARNING: Failure to provide proper ventilation may cause fire hazard. Keep at least 20 mm of clearance next to the ventilation holes for adequate airflow.

WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

Do not use this product in location that can be submerged by water.
Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.
- Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
- The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.
- Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
- Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
- Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty
www.ubnt.com/support/warranty/
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

ISED Canada
CAN ICES-3(A)/NMB-3(A)
This Class A digital apparatus complies with Canadian CAN ICES-003.
CAN ICES-3(A)/NMB-3(A)

Australia and New Zealand
Warning: Operation of this equipment in a residential environment could cause radio interference.

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

RoHS/WEEE Compliance Statement

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity
Hereby, UBIQUITI NETWORKS, declares that this ER-12 device, is in compliance with the essential requirements and other relevant provisions of Directives 2014/30/EU, 2014/35/EU. The full text of the EU declaration of conformity is available at the following internet address: www.ubnt.com/compliance

Online Resources

Support help.ubnt.com
Community community.ubnt.com
Downloads downloads.ubnt.com
Website: www.ubnt.com

Ubiquiti Networks, Inc.
685 Third Avenue, 27th Floor
New York, NY 10017
USA
©2018 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, EdgeMAX, EdgeOS, EdgeRouter, TOUGHCable, and UNMS are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. All other trademarks are the property of their respective owners.