WHILL A Electric Power Wheelchair User Manual
- June 16, 2024
- WHILL
Table of Contents
WHILL A Electric Power Wheelchair
WHILL Model A
Specifications:
- Back Support Directional Controller
- Charge Indicator
- Power / Mode Switch Speed setting + seat slide function
- Tail Lamp Charger Port Rear Wheel Omni-Wheel
What’s Included:
- Seat Cushion
- Front Accessory Bar
- Brake Release Lever (To disengage the brakes)
- Foot Support (Folds upwards)
- WHILL Model A
- Model A User Manual
- Battery Charger
- Alternate controller: Easygrip
- Foot-rest lengthening spacers
Driving Your WHILL Model A
- Make sure the brakes are engaged. Brake levers should be fully horizontal.
- To power on the device, pull back the switch to and release it.Indicator lights are blue when the device is on.
- Sit in the Model A. Arms and footrest swing up and down foreasy access.
- Select speed setting:
- **SLOW***
- MEDIUM
- FAST
- NEUTRAL/SEAT SLIDE**
*Always start in slow speed. **Seat slide functionality is described on the next page.
- Use controller to steer & accelerate the Model A.
- When exiting the chair, make sure the indicator switch is on mode. Note: the brakes are automatically engaged when the chair is not moving.
How to Use Power Seat Slide
- Make sure the device is on, and the indicator switch is on mode.
- Push the directional controller forward to slide the seat up to 5.9 inches closer to tables/desks.
- The driving capability will be disabled if the seat is even slightly forward.
- To put the device back into drive mode, move the controller backward; the seat will stop retracting when it is fully returned to its drive mode.
- Note: If the seat is in the forward position, the WHILL logo will be flashing and you must fully retract the seat before the device is able to move.
iPhone App
- Download the WHILL app from the Apple app store.
- Make sure Bluetooth is turned on on the iPhone (This is how the iPhone connects to the Model A).
- Open the app, in the bottom right corner, press settings button.
- Your device ID can be found on the back of the Model A.
- The default password is: 00000000 (8 zeros).
- Press connect, then start driving remotely, or configure the speed settings.
Charging Your WHILL Model A
- Plug the round connector into the charger port on the Model A.
- Connect the other end into the power outlet.
- Indicator lights on the charger:
- Power on
- Charging
- Fully charged
- Reset needed : Unplug power for 5 seconds and re-plug it.
- Battery indicator lights on the Model A:
- Full
- Low
- Medium
- Reserve
- Charge immediately
Manually Moving the Model A
Use the brake release levers to release the brakes and manually move the Model
A when it’s out of charge or otherwise inoperable.
Common Issues While Operating the Model A
Common errors are indicated by different light combinations on the charge
indicator as described below:
Error as viewed on the indicator: Flashing WHILL LED logo
Explanation & Resolution: The driving capability has been disabled due to the seat in the forward position. To resolve, place the power/mode switch in the “S” position and retract the seat all the way backward. The WHILL logo will stop blinking.
FAQ:
Q: Where can I find the complete instructions and important safety
information?
A: Please refer to the User Manual for complete instructions and important
safety information.
Q: How can I connect my iPhone to the Model A?
A: Download the WHILL app from the Apple app store, turn on Bluetooth on
your iPhone, open the app, enter the device ID found on the back of the Model
A, use the default password (00000000), and press connect.
Q: What should I do if the seat is in the forward position and the WHILL
logo is flashing?
A: Place the power/mode switch in the “S” position and fully retract the
seat before the device is able to move.
Q: How do I manually move the Model A?
A: Use the brake release levers to release the brakes and manually move the
Model A when it’s out of charge or otherwise inoperable.
Model A Quick Start Guide
Refer to User Manual for complete instructions and important safety
information
OVERVIEW
What’s Included
Driving Your WHILL Model A
-
Make sure brakes are engaged
Brake levers should be fully horizontal -
Sit in the Model A
arms and footrest swing up and down
For easy access -
To power on the device, pull back switch to and release
Indicator lights are blue when the device is on -
Select speed setting
always start in slow speed
seat slide functionality is described on the next page -
Use controller to steer & accelerate the Model A
-
When exiting the chair, make sure the indicator switch is on mode
Note: the brakes are automatically engaged when chair is not moving
How to Use Power Seat Slide
-
Make sure the device is on,and the indicator switch is on mode
-
Push the directional controller forward to slide the seat up to 5.9” closer to tables/ desks
The driving capability will be disabled if the seat is even slightly forward. -
To put the device back into drive mode, move the controller backward; the seat will stop retracting when it is fully returned to its drive mode
NOTE:
If the seat is in the forward position, the WHILL logo will be flashing and
you must fully retract the seat before the device is able to move.
iPhone App
- Download the whill app from the Apple app store
- Make sure Bluetooth is turned “on” on the iPhone (This is how the iphone connects to the Model A)
- Open the app, in the bottom right corner, press “settings” button
- Your device ID can be found on the back of the Model A
- The default password is: 00000000 (8 zeros)
- Press connect, then start driving remotely, or configure the speed settings
Charging Your WHILL Model A
- Plug the round connector into the charger port on the Model A
- Connect the other end into the power outlet
To Manually Move the Model A
Use the brake release levers to release the brakes and manually move the Model A when it’s out of charge or otherwise inoperable
Common Issues While Operating the Model A
Common errors are indicated by different light combinations on the charge indicator as described below:
Should you encounter and other technical issues, please contact
support@whill.us or call us at (844)699-4455
The WHILL Model A is not considered a medical device and has not been
submitted to the Food and Drug Administration for review or clearance.