Whirlpool DU850SWP Dishwasher User Manual

Whirlpool DU850SWP Dishwasher

Product Information

Specifications

• Model number: W10130987A
• Website: www.whirlpool.com
• Customer support phone number: 1-800-253-1301
• Canadian customer support website: www.whirlpool.ca
• Canadian customer support phone number: 1-800-807-6777

Dishwasher Safety

Your safety and the safety of others are very important. Please read and follow all safety instructions provided in the user manual and on the appliance.

DANGER: You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING: You can be killed or seriously injured if you don’t follow instructions.

All safety messages will inform you about potential hazards, provide instructions on how to reduce the chance of injury, and explain the consequences of not following the instructions.

Important Safety Instructions

Please follow these important safety instructions when using the
dishwasher:

1. Read all instructions before using the dishwasher.
2. Do not tamper with controls.
3. Use the dishwasher only for its intended function.
4. Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
5. When loading items to be washed:
6. Locate sharp items so that they are not likely to damage the door seal.
7. Load sharp knives with the handles up to reduce the risk of cut-type injuries.
8. Do not wash plastic items unless they are marked dishwasher safe or follow the manufacturer’s recommendations.
9. Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
10. To reduce the risk of injury, do not allow children to play in or on the dishwasher.
11. If the hot water system has not been used for two weeks or more, turn on all hot water faucets and let the water flow from each for several minutes before using the dishwasher. This will release any accumulated hydrogen gas. Do not smoke or use an open flame during this time as hydrogen gas is flammable.
12. Do not touch the heating element during or immediately after use.
13. Do not operate the dishwasher unless all enclosure panels are properly in place.
14. Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

Grounding Instructions

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded to reduce the risk of electric shock. It is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance w th all local codes and ordinances.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

• For a grounded, cord-connected dishwasher:
  The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
  WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
  Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

• For a permanently connected dishwasher:
  The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

WARNING

Tip Over Hazard Do not use the dishwasher until completely installed.
Do not push down on the open door.
Doing so can result in serious injury or cuts.

Dishwasher Use

STEP 1

Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks and other hard items from the dishes. Remove labels from containers before washing.

• Make sure nothing keeps spray arm from spinning freely. It is important for the water spray to reach all soiled surfaces.
• Make sure that when the dishwasher door is closed no items are blocking the detergent dispenser.
• Items should be loaded with soiled surfaces facing down and inward to the spray as shown. This will improve cleaning and drying results.
• Avoid overlapping items like bowls or plates that may trap food.
• Place plastics, small plates and glasses in the upper rack. Wash only plastic items marked “dishwasher safe.”
• To avoid thumping/clattering noises during operation, load dishes so they do not touch one another. Make sure lightweight load items are secured in the racks.
• When loading silverware, always place sharp items pointing down and avoid “nesting” as shown.

Add Rinse Aid

• Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid your dishes and dishwasher interior will have excessive moisture. The heat dry option will not perform as well without rinse aid.
• Rinse aid keeps water from forming droplets that can dry as spots or streaks. They also improve drying by allowing water to drain off of the dishes during the final rinse.
• Rinse aid helps to reduce excess moisture on the dish racks and interior of your dishwasher.
• Check the center of the fill indicator cap. Clear means it needs filling.

STEP 2

Add Detergent

NOTE: If you do not plan to run a wash cycle soon, run a rinse cycle. Do not use detergent.

• Use automatic dishwashing detergent only. Add powder, liquid or tablet detergent just before starting a cycle.

• Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.

• The amount of detergent to use depends on:
  How much soil remains on the items – Heavily soiled loads require more detergent.
  The hardness of the water – If you use too little in hard water, dishes won’t be clean. If you use too much in soft water, glassware will etch.
  Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water] Medium to Hard Water (7-12 grains per U.S. gallon)[well water and some city water]

• Depending on your water hardness, fill the Main Wash section of the dispenser as shown. Fill the Pre-Wash section to the level shown, if needed.
  NOTE: Fill amounts shown are for standard powdered detergent. Follow instructions on the package when using other dishwasher detergent.

STEP 3

Select a Cycle (cycles vary by model)

NOTE: Heavier cycles and options affect cycle length.
Pots and Pans – Use for heavily soiled, hard-to-clean items.
Heavy Wash – Use for heavy food soil.
Heavy Plus – Use for heavy food soils and lightly baked-on or dried-on food.
Normal – Use for normal food soil. The energy usage label is based on this cycle.
Rinse Only – (no options apply to this cycle) Do not use detergent. A rinse keeps food from drying on your dishes and reduces odor buildup in your dishwasher until you are ready to wash a full load.
Plate Warmer – Use to warm serving dishes or dinner plates.

Select Options (options vary by model)

• A high temperature option boosts the water temperature high enough to enhance cleaning.
• A delayed start option offers the choice to start the dishwasher automatically at a later time.
• A heated dry option should be used for best drying of dishes.
• A no heat dry option can be used to save energy.

STEP 4

Start or Resume a Cycle

• Run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.
• Push door firmly closed. The door latches automatically. Turn the cycle control knob to the desired cycle to start.
• You can add an item anytime before the main wash starts. Lift up the door latch to stop the cycle. Open the door slowly and add the item. Close the door firmly until it latches. The dishwasher resumes the cycle.

Dishwasher Care

Cleaning the Dishwasher
Clean the exterior of the dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.

NOTE: Do not clean the dishwasher interior until it has cooled.

Clean the interior of the dishwasher, with a paste of powdered dishwasher detergent and water or use liquid dishwasher detergent on a damp sponge.

Periodically clean the filter screen located on the bottom of the tub. Remove collected particles from the screen with your fingers or a paper towel.

A white vinegar rinse may remove white spots and film. Vinegar is an acid, and using it too often could damage your dishwasher.

Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.

If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.

Storing the Dishwasher

If you will not be using the dishwasher during the summer, turn off the water and power supply to the dishwasher. In the winter, if the dishwasher could be exposed to near freezing temperatures or is left in a seasonal dwelling such as a second home or vacation home, avoid water damage by having your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call.
In U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Dishwasher is not operating properly

• Dishwasher does not run or stops during a cycle
  Is the door closed tightly and latched?
  Is the right cycle selected?
  Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.
  Is the water shutoff valve (if installed) turned on?
  It is normal for certain cycles to repeatedly pause for several seconds during the main wash.

• Clean light is flashing
  The dishwasher has malfunctioned. Call for service.

• Dishwasher will not fill
  Is the overfill protection float able to move up and down freely? Press down to release.

•   Dishwasher seems to run too long
  The dishwasher can run up to 3¹⁄₂ hours depending on soil level, water temperature, cycles and options.
  Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water.
  Is the dishwasher cycle time within the cycle times? See cycle sections wash times. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.
  This dishwasher is equipped with an optical sensor wash that detects water temperature, soil and detergent amount. Wash cycles are adjusted based on what is sensed.

IMPORTANT : The very first wash cycle after installation in your home will be adjusted to include an additional 2 rinses. This cycle must not be interrupted for proper sensor adjustment. If this adjustment cycle is canceled or stopped before the Clean light comes on at the end of the cycle, the next wash cycle will repeat this sensor adjustment.

• Water remains in the dishwasher
  Is the cycle complete?

• Detergent remains in the covered section of the dispenser Is the cycle complete?
  Is the detergent lump-free? Replace detergent if necessary.

• White residue on the front of the access panel
  Was too much detergent used?
  Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.

• Odor in the dishwasher
  Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.
  Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Dishwasher Care.”

• Condensation on the kitchen counter (built-in models)
  Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.

Dishes do not dry completely

• Dishes do not dry completely
  Did you use a rinse aid? Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid your dishes and dishwasher interior will have excessive moisture. The heat dry option will not perform as well without rinse aid.
  Dishes are not dry
  Did you load your dishwasher to allow proper water drainage?Do not overload. Use a liquid rinse aid to speed drying.
  Are the plastics wet? Plastics often need towel drying.
  Is the rinse aid dispenser empty?
  Did you use an air-dry or energy-saving dry option? Use a heated drying option for dryer dishes.
  Excess moisture on racks and dishwasher interior
  Check the rinse aid indicator to see that there is rinse aid in the dispenser.

Spots and stains on dishes

• Spotting and filming on dishes
  Is your water hard, or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled. Always use a high- temp option. If your water hardness is 13 grains or above, it is strongly recommended that you install a home water softener. If you do not wish to drink softened water, have the softener installed onto your hot water supply.
  Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Do not use less than 1 tbs (15 g) per load. Detergent must be fresh to be effective. Heavy soil and/or hard water generally require extra detergent.
  Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber. NOTE: To remove spots and film from glassware, remove all silverware and metal items and run a vinegar rinse as described in “Dishwasher Care.”

• Silica film or etching (silica film is a milky, rainbow-colored deposit; etching is a cloudy film)
  Sometimes there is a water/chemical reaction with certain types of glassware. This is usually caused by some combination of soft or softened water, alkaline washing solutions, insufficient rinsing, overloading the dishwasher, and the heat of drying. It might not be possible to avoid the problem, except by hand washing.
  To slow this process use a minimum amount of detergent but not less than 1 tbs (15 g) per load. Use a liquid rinse aid and underload the dishwasher to allow thorough rinsing. Silica film and etching are permanent and cannot be removed. Do not use heated drying.

• White spots on cookware with nonstick finish
  Has the dishwasher detergent removed cookware seasoning?Reseason cookware after washing it in the dishwasher.

• Brown stains on dishes and dishwasher interior
  Does your water have high iron content? Rewash dishes using
  1- 3 tsp (5-15 mL) of citric acid crystals added to the covered section of the detergent dispenser. Do not use detergent. Follow with a Normal wash cycle with detergent. If treatment is needed more often than every other month, the installation of an iron removal unit is recommended.

• Black or gray marks on dishes
  Are aluminum items rubbing dishes during washing?Disposable aluminum items can break down in the dishwasher and cause marking. Hand wash these items. Remove aluminum markings by using a mild abrasive cleaner.

• Orange stains on plastic dishes or dishwasher interior Are large amounts of tomato-based foods on dishes placed in the dishwasher? It may be necessary to use a stain removal product to remove stains from your dishwasher. Stains will not affect dishwasher performance.

Noises

• Grinding, grating, crunching or buzzing sounds

A hard object has entered the wash module (on some models). When the object is ground up, the sound should stop. If the noise persists after a complete cycle, call for service.

Dishes are not completely clean

• Food soil left on the dishes
  Is the dishwasher loaded correctly?
  Did you choose the cycle that describes the most difficult soil in your dishwasher? If you have some items with heavier soils, use a heavier cycle.
  Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Do not use less than 1 tbs (15 g) per load. Detergent must be fresh to be effective. Heavy soil and/or hard water generally require extra detergent.
  Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.
  Is the pump or spray arm clogged by labels from bottles and cans?
  Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber.
  Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only.

Dishes are damaged during a cycle

• Chipping of dishes
  Did you load the dishwasher properly? Load the dishes and glasses so they are stable and do not strike together from washing action. Minimize chipping by moving the rack in and out slowly.
  NOTE: Antiques, feather-edged crystals, and similar types of china and glassware might be too delicate for automatic dishwashing. Wash by hand.

WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

ONE-YEAR LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool-designated service company. This limited warranty applies only when the major appliance is used in the country in which it was purchased.

ITEMS WHIRLPOOL WILL NOT PAY FOR

1.  Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2.  Service calls to repair or replace appliance light bulbs, air filters, or water filters. Those consumable parts are excluded from warranty coverage.
3.  Repairs when your major appliance is used for other than normal, single-family household use.
4.  Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Whirlpool.
5.  Any food loss due to refrigerator or freezer product failures.
6.  Replacement parts or repair labor costs for units operated outside the United States or Canada.
7.  Pickup and delivery. This major appliance is designed to be repaired in the home.
8.  Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9.  Expenses for travel and transportation for product service in remote locations.
10.  The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11.  Replacement parts or repair labor costs when the major appliance is used in a country other than the country in which it was purchased.

DISCLAIMER OF IMPLIED WARRA NTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine if another warranty applies.

For additional product information or to view FAQs (Frequently Asked Questions), in the U.S.A., visit www.whirlpool.com
In Canada, visit www.whirlpool.ca
If you do not have access to the Internet and you need assistance using your product, you may contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located near the door on the right-hand or left- hand side of the dishwasher interior.
For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to Whirlpool with any questions or concerns at:

In U.S.A.:

Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances Customer Interaction Centre 1901 Minnesota Court Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.
You will need your model and serial number located near the door on the right- hand or left-hand side of the dishwasher interior.

FAQ

Q: Where can I find additional information?

A: For additional information, please visit our website at www.whirlpool.com or call our customer support at 1-800-253-1301.

Q: How can I contact customer support in Canada?

A: In Canada, you can visit our website at www.whirlpool.ca or call our customer support at 1-800-807-6777.

References

• Shop Kitchen Appliances: Washing Machines, Dryers & More | Whirlpool
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