Whirlpool GLT3657 Gas Sealed Burner Cooktop User Guide

Whirlpool GLT3657 Gas Sealed Burner Cooktop

Product Information

Specifications

• Model Number: W10162190B
• Product Type: Gas Sealed Burner Cooktop
• Manufacturer: Whirlpool

Product Usage Instructions

COOKTOP SAFETY
Your safety and the safety of others are very important. Please read and obey all safety messages provided in this manual and on your appliance.

DANGER: You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING: You can be killed or seriously injured if you don’t follow instructions. All safety messages will inform you of the potential hazard, provide instructions on how to reduce the chance of injury, and explain the consequences of not following the instructions.

IMPORTANT SAFETY INSTRUCTIONS
Please follow these basic precautions to reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop:

• Read all instructions before using the cooktop.
• Do not allow children or pets near the cooktop when it is in use.
• Ensure proper ventilation in the cooking area.
• Do not operate the cooktop with damaged cords or plugs.
• Keep flammable materials away from the cooktop.
• Do not use the cooktop as a storage surface.
• Always turn off the burners and unplug the cooktop before cleaning.
• If a gas leak is detected, follow the instructions provided in the manual.

COOKTOP CARE
General Cleaning:

• Before cleaning, ensure the cooktop is cool and disconnected from the power source.
• Wipe the cooktop surface with a soft, damp cloth and mild detergent.
• Avoid using abrasive cleaners or materials that can scratch the cooktop surface.
• For stubborn stains, use a cooktop cleaner recommended by the manufacturer.

TROUBLESHOOTING
If you encounter any issues with your cooktop, refer to the troubleshooting section of the manual for possible solutions.

ASSISTANCE OR SERVICE
If you have any questions about the features, operation, performance, parts, or accessories, or need assistance with service, you can contact Whirlpool:

In the U.S.A.: Call 1-800-253-1301 or visit www.whirlpool.com
In Canada: Call 1-800-807-6777 or visit www.whirlpool.ca

FAQ

• Q: How do I clean the cooktop?
  A: To clean the cooktop, follow the general cleaning instructions provided in the manual. Ensure the cooktop is cool and disconnected from the power source before cleaning. Use a soft, damp cloth and mild detergent to wipe the surface. Avoid using abrasive cleaners or materials that can scratch the cooktop.

• Q: What should I do if I detect a gas leak?
  A: If you smell gas, it is important to take immediate action. Follow the instructions provided in the manual for what to do if you smell gas. Gas leaks cannot always be detected by smell, so it is recommended to use a gas detector approved by UL or CSA. Contact your gas supplier for more information.

• Q: Where can I find warranty information?
  A: Warranty information can be found in the warranty section of the manual. It is important to read and understand the terms and conditions of the warranty provided by the manufacturer.

COOKTOP SAFETY

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER You can be killed or seriously injured if you don’t immediately follow instructions.
WARNING You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS:
  • Do not try to light any appliance.
  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency or gas supplier.

WARNING:

• Gas leaks cannot always be detected by smell.
• Gas suppliers recommend that you use a gas detector approved by UL or CSA. For more information, contact your gas supplier.
• If a gas leak is detected, follow the “What to do if you smell gas” instructions.

State of California Proposition 65 Warnings:

• WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
• WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

• WARNING: NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the cooktop.
• CAUTION: Do not store items of interest to children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation – The cooktop, when installed, must be electrically grounded by local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA70 or the Canadian Electrical Code, Part 1. Be sure the cooktop is properly installed and grounded by a qualified technician.
• This cooktop is equipped with a three-prong grounding plug for your protection against shock hazards and should be plugged directly into a properly grounded receptacle. Do not cut or remove the grounding prong from this plug.
• Disconnect the electrical supply before servicing the cooktop.
• Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.
• Maintenance – Keep cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
• Storage on the cooktop – Flammable materials should not be stored on or near surface units.
• Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.

PARTS AND FEATURES

This manual covers several different models, and not all models are shown. The cooktop you have purchased may have some or all of the items listed. The locations and appearances of the features shown here may not match those of your model. All BTU ratings shown are for Natural gas unless otherwise noted.

Model SCS3617 (36″ [91.4 cm] shown)
Model SCS3017 and W3CG3014 (30″ [76.2 cm] not shown)

Control Panel

• A. Control knob off position
• B. Left rear burner control knob
• C. Right rear burner control knob
• D. Left front burner control knob
• E. Surface burner locator
• F. Right front burner control knob

Cooktop

• A. 12,500 Btu/h burner (10,500 Btu/h on W3CG model)
• B. Surface burner cap
• C. Left surface burner grate
• D. 9,100 Btu/h burner
• E. Model and serial number plate (under cooktop)
• F. 12,500 Btu/h burner (9,100 Btu/h on W3CG model)
• G. Right surface burner grate
• H. Control panel
• I. 5,000 Btu/h burner

Model GLT3657 (36″ [91.4 cm] shown)
Model GLT3057 (30″ [76.2 cm] not shown)

Control Panel

• A. Left front burner control knob
• B. Surface burner locator
• C. Left rear burner control knob
• D. Center rear burner control knob (on 36″ [91.4 cm] models only)
• E. Right rear burner control knob
• F. Control knob off position
• G. Right front burner control knob

Cooktop

• A. 12,500 Btu/h burner
• B. Surface burner cap
• C. Left surface burner grate
• D. 6,000 Btu/h burner on 36″ (91.4 cm) model 9,100 Btu/h burner on 30″ (76.2 cm) model
• E. Model and serial number plate (under cooktop)
• F. 9,100 Btu/h burner on 36″ (91.4 cm) models only
• G. Center grate
• H. 6,000 Btu/h burner
• I. Right surface burner grate
• J. 12,500 Btu/h burner
• K. Control panel

COOKTOP USE

Cooktop Controls

WARNING -Fire Hazard

• Do not let the burner flame extend beyond the edge of the pan.
• Turn off all controls when not cooking.
• Failure to follow these instructions can result in death or fire.

IMPORTANT: Your cooktop is factory-set for use with Natural gas. If you wish to use LP gas, an LP Gas Conversion Kit is included with your new cooktop. See the instructions included with the LP Gas Conversion Kit for details on making this conversion.
Electric igniters automatically light the surface burners when control knobs are turned to LITE.

The large burners (12,500 Btu/h [British Thermal Units]) provide the highest heat setting, and are ideal for cooking large quantities of food or liquid, using large pots and pans. The small burners (9,100 Btu/h and 6,000 Btu/h) allow more accurate simmer control at the lowest setting, and are ideal for cooking smaller quantities of food, using smaller pots and pans. Before setting a control knob, place filled cookware on the grate. Do not operate a burner while using empty cookware or without any cookware on the grate.
NOTE: Visually check that the burner has lit. If the burner does not ignite, listen for a clicking sound. If you do not hear the igniter click, turn the burner off. Check for a tripped circuit breaker or blown household fuse.

Check that the control knob is pressed completely down on the valve shaft. If the spark igniter still does not operate, call a trained repair specialist.

Proper grounding and polarity are necessary for correct operation of the electric ignition system. If the wall receptacle does not provide correct polarity, the igniter will become grounded and occasionally click, even after the burner has ignited. Contact a trained repair specialist to check the wall receptacle to see whether it is wired with the correct polarity.

To Set:

1. Push in and turn knob counterclockwise to LITE. All surface burners will click. Only the burner with the control knob turned to LITE will produce a flame.
2. Turn knob anywhere between HI and LO. Use the following chart as a guide when setting heat levels.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Power failure: In case of prolonged power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn knob counterclockwise to LITE. After burner lights, turn knob to setting. Do not use a grill or griddle accessory during a power failure, as the vent fan will not operate.

Sealed Surface Burners

• IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.

• Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps according to the
  “General Cleaning” section.

• Gas tube opening: Gas must flow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the gas tube opening. Protect it from spillovers by always using a burner cap.

• Burner ports: Check burner flames occasionally for proper size and shape as shown above. A good flame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food, cleaning agents or any other material to enter the burner ports.

To Clean:
IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Do not use oven cleaners, bleach or rust removers.

1. Remove the burner cap from the burner base and clean according to the “General Cleaning” section.
2. Clean the gas tube opening with a damp cloth.
3. Clean clogged burner ports with a straight pin as shown. Do not enlarge or distort the port. Do not use a wooden toothpick. If the burner needs to be adjusted, contact a trained repair specialist.
4. Replace the burner cap, making sure the alignment pins on the cap are properly aligned with the burner base.
5. Turn on the burner. If the burner does not light, check cap alignment. If the burner still does not light, do not service the sealed burner yourself. Contact a trained repair specialist.

Surface Grates with Locator Pin

• Surface Grates
  The grates located on the left and right side of the cooktop contain grooves. These grooves must always face inward toward the control knob panel to hold the grates in place. On some models, the middle grate must be placed in position first, followed by the left and right grates.

• Locator Pin
  The locator pin on the grate must be positioned in the burner cap hole to hold the grate in place.

Home Canning
When canning for long periods, alternate the use of surface burners between batches. This allows time for the most recently used areas to cool.

• Center the canner on the grate.
• Do not place canner on 2 surface burners at the same time.
• For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

Cookware
IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element or surface burner. Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness. Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.
Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material. For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.
Use the following chart as a guide for cookware material characteristics .

COOKTOP CARE

General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.
Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

EXTERIOR PORCELAIN ENAMEL SURFACES (on some models)

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire appliance is cool. These spills may affect the finish.

• Cleaning Method:
  • Glass cleaner, mild liquid cleaner or nonabrasive scrubbing pad: Gently clean around the model and serial number plate because scrubbing may remove numbers.
  • All Purpose Appliance Cleaner Part Number 31682 (not included): See “Assistance or Service” section to order.

STAINLESS STEEL
To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-wool pads, gritty washcloths or abrasive paper towels.
Rub in direction of grain to avoid damage.

• Cleaning Method:
  • Stainless Steel Cleaner and Polish Part Number 31462 (not included): See “Assistance or Service” section to order.
  • Liquid detergent or all-purpose cleaner: Rinse with clean water and dry with soft, lint-free cloth.

COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner. To avoid damage, do not soak knobs. When replacing knobs, make sure knobs are in the Off position. On some models, do not remove seals under knobs.

• Cleaning Method:
  • Soap and water:
    Pull knobs straight away from control panel to remove.

CONTROL PANEL
To avoid damage to the control panel, do not use abrasive cleaners, steel- wool pads, gritty washcloths or abrasive paper towels.

• Cleaning Method:
  • Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or sponge, not directly on panel.
  • All Purpose Appliance Cleaner Part Number 31682 (not included): See “Assistance or Service” section to order.

PORCELAIN-COATED GRATES AND CAPS
Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates and caps are cool. These spills may affect the finish. To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.
Do not reassemble caps on burners while wet.

• Cleaning Method:
  • Nonabrasive plastic scrubbing pad and mildly abrasive cleanser: Clean as soon as cooktop, grates and caps are cool.
  • Dishwasher (grates only, not caps): Use the most aggressive cycle.
  • Gas Grate and Drip Pan Cleaner Part Number 31617 (not included): See the “Assistance or Service” section to order.

SURFACE BURNERS

• Sealed Burner models
  See “Sealed Surface Burners” section.

TROUBLESHOOTING

Try the solutions suggested here first to avoid the cost of an unnecessary service call.

Nothing will operate
WARNING Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

• Is the power supply cord unplugged?
  Plug into a grounded 3 prong outlet.

• Has a household fuse blown, or has a circuit breaker tripped?
  Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

• Is the cooktop properly connected to the gas supply?
  Contact a service technician or see Installation Instructions.

Surface burners will not operate

• Is this the first time the surface burners have been used?
  Turn on any one of the surface burner knobs to release air from the gas lines.

• Is the control knob set correctly?
  Push in knob before turning to a setting.

• Are the burner ports clogged?
  See “Sealed Surface Burners” section.

• Is the main gas shutoff valve in the off position?
  See the Installation Instructions.

Surface burner flames are uneven, yellow and/or noisy

• Are the burner ports clogged?
  See “Sealed Surface Burners” section.

• On models with caps, are the burner caps positioned properly?
  See “Sealed Surface Burners” section.

• Is propane gas being used?
  The cooktop may have been converted improperly. Contact a service technician or see the “Assistance or Service” section.

Surface burner makes popping noises

• Is the burner wet?
  Let it dry.

Excessive heat around cookware on the cooktop

• Is the cookware the proper size?
  Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½” (1.3 cm) outside the cooking area.

Cooktop cooking results not what is expected

• Is the proper cookware being used?
  See the “Cookware” section.

• Is the control knob set to the proper heat level?
  See the “Cooktop Controls” section.

• Is the cooktop level?
  Level the cooktop. See the Installation Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance. To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.

Accessories

• Accessories U.S.A.
  To order accessories, call the Whirlpool Customer eXperience Center toll-free at 1-866-664-2449 and follow the menu prompts. Or visit our website at www.whirlpool.com and click on “Parts & Accessories.”

  • Stainless Steel Cleaner and Polish
    Order Part Number 31462

  • All-Purpose Appliance Cleaner
    Order Part Number 31682

  • Cooktop Cleaner
    Order Part Number 31464

  • Cooktop Scraper
    Order Part Number WA906B

In the U.S.A.
Call the Whirlpool Customer eXperience Center toll-free: 1-800-253-1301.

• Our consultants assist with:
  • Features and specifications on our full line of appliances.
  • Installation information.
  • Use and maintenance procedures.
  • Accessory and repair parts sales.
  • Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
  • Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson RoadBenton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll-free: 1-800-807-6777.

• Our consultants assist with:
  • Features and specifications on our full line of appliances.
  • Use and maintenance procedures.
  • Accessory and repair parts sales.
  • Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:
Customer Experience Centre Whirlpool Canada LP 200 – 6750 Century Ave. Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

APPLIANCE WARRANTY

LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool-designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of the original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM THE WARRANTY

• This limited warranty does not cover:
  1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
  2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
  3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
  4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not by electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
  5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
  6. Any food loss due to refrigerator or freezer product failures.
  7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
  8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
  9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Whirlpool servicer is not available.
  10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed by published installation instructions.
  11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may find additional help by checking the “Assistance or Service” section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
Write down the following information about your major appliance to better help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can find this information on the model and serial number label located on the product.

• Dealer name ____
• Address ____
• Phone number __
• Model number __
• Serial number __
• Purchase date __

References

• Shop Kitchen Appliances: Washing Machines, Dryers & More | Whirlpool
• Manual-Hub.com – Free PDF manuals!

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>