Lenovo ThinkPad E14 Gen 6 Business Laptop User Guide

Lenovo ThinkPad E14 Gen 6 Business Laptop

Specifications

• Model: ThinkPad E14 Gen 6 / ThinkPad E16 Gen 2
• Operating System: Linux
• Connectivity: Wi-Fi, Bluetooth
• Security Features: Fingerprint reader (selected models), Password protection, Power Loss Protection function (selected models)
• Display: Multi-touch screen (selected models), external displaysupport
•  Charging: P-to-P 2.0 charging function

Chapter 1: Meet your computer

• Front view: Familiarize yourself with the front view of the computer.
• Side view: Understand the side view of the computer and its ports.
• USB connectors: Locate and learn about the USB connectors.

Chapter 2: Get started with your computer

• Get started with your desktop and manage networks.
• Connect to Wi-Fi networks and use the camera, keyboard shortcuts, and pointing devices.
• Connect to external displays for expanded functionality.

Chapter 3: Explore your computer
Utilize features like Intelligent Cooling and P-to-P 2.0 charging.
Configure power plans, connect to Bluetooth devices, and enable
Nvidia drivers in Fedora (selected models).

Chapter 4: Secure your computer and information
Lock the computer, use fingerprint reader and passwords for security.

Utilize Power Loss Protection function for added safety.

Chapter 5: Configure advanced settings
Access the UEFI BIOS menu to configure advanced settings.
Reset system to factory defaults and update the UEFI BIOS as needed.

Chapter 6: CRU replacement
Learn about CRU replacement including base cover assembly, memory module, M.2 solid-state drive, and speaker assembly.

Chapter 7: Help and support
Refer to frequently asked questions, error messages, and self-help resources for troubleshooting.
Contact Lenovo Customer Support Center for further assistance or purchase additional services.

FAQ
Q: How can I connect to a Wi-Fi network?
A: To connect to a Wi-Fi network, navigate to the network settings on your computer, select the desired network, and enter the password if required. Ensure that Wi-Fi is enabled on your device.

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the following:

• Safety and Warranty Guide
• Setup Guide
• Generic Safety and Compliance Notices

First Edition (March 2024)
© Copyright Lenovo 2024.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS- 35F-05925.

About this documentation

• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer.
• Documentation content is subject to change without notice. To get the latest documentation, go to https://pcsupport.lenovo.com

Chapter 1. Meet your computer

Front view
ThinkPad E14 Gen 6

• for selected models

Webcam privacy shutter
Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.

ThinkPad E16 Gen 2

Webcam privacy shutter
Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.

Side view

Have a quick glance at ports on both sides of your computer.
Intel models

AMD models

Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed in the connector name or below for each corresponding device.

CAUTION :
When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time. As such, it is recommended that users avoid prolonged direct contact with the bottom of the computer.

USB connectors
Note: Depending on the model, some USB connectors might not be available on your computer.

• USB-A connector (Hi-Speed USB)
• USB-A connector (USB 5Gbps)
• USB-A connector (USB 10Gbps)

| Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.

• USB-C connector (USB 5Gbps)
• USB-C connector (USB 10Gbps)
• USB-C connector (Thunderbolt 3)
• USB-C connector (Thunderbolt 4)
• USB-C connector (USB4 40Gbps)

|

• Charge USB-C compatible devices with the output voltage and current of 5 V and 3 A.
• Connect to an external display:
  • USB-C to VGA: up to 1920 x 1080 pixels, 60 Hz
  • USB-C to DP: up to 7680 x 4320 pixels, 60 Hz
• Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories.

Chapter 2. Get started with your computer

Get started with your desktop

Launch an app

• Use the super key (with the Windows logo) or open the Activities menu on the top left and type in thename of the application you want to launch.
• Click the “show application” menu (For the Fedora operating system, you can see the menu after openingActivities menu) on the lower left and type in the name of the application you want to launch.

Launch settings
Select the system menu arrow on the top right and click on Settings.

Get support

• For the Ubuntu operating system, see the Ubuntu documentation site at https://help.ubuntu.com/lts/ubuntu-help/index.html
• For the Fedora operating system, see the Fedora project wiki at https://fedoraproject.org/wiki/Fedora_Project_Wiki
• The Gnome desktop is installed by default and is designed to be simple and easy to use. Details on usingGnome are available by launching the Help application or online at https://help.gnome.org/users/

Manage networks
Your computer helps you connect to the world through a wired or wireless network.

Connect to Wi-Fi networks

1. Click the system menu arrow on the top right. A list of available wireless networks is displayed.
2. Select a network available for connection. Provide required information, if needed.

Airplane mode
When the Airplane mode is enabled, all wireless features are disabled.

To enable or disable the Airplane mode:

1. Use the system menu drop down (top right) and choose Settings.
2. Click the Wi-Fi option.
3. Turn on or turn off the Airplane mode switch.

Interact with your computer
Your computer provides you various ways to navigate the screen.

Use the camera

• Take pictures or record videos by using the Cheese application. The indicator next to the camera is on when the camera is in use.
• If you use other apps that support photographing, video chatting, and video conference, the camera starts automatically when you enable the camera-required feature from the app.

Note: IR function is currently limited in Linux. Make sure the regular camera mode is selected if you see gray lines.

Use the keyboard shortcuts
The following tables introduce the functions of keyboard shortcuts.

FnLock and function keys

Other general keyboard shortcuts

* for selected models
You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories.
For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions /windows-support .

Use the TrackPoint pointing device
The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

Use the TrackPoint pointing device

1. Pointing stick
   Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not move. The higher the pressure applied, the faster the pointer moves.

2. Left-click button
   Press to select or open an item.

3. Right-click button
   Press to display a shortcut menu.

4. Middle button
   Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.
   Replace the pointing-stick nonslip cap
   Note: Ensure that the new cap has grooves a .

Use the trackpad
The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Tap on the surface of the trackpad with one finger to perform the left-click action, with two fingers to perform the right-click action.

Use the touch gestures

Illustration Description

Tap
Tap anywhere on the trackpad with one finger to select or open an item.

Two-finger tap
Tap anywhere on the trackpad with two fingers to display a shortcut menu.

Two-finger scroll
Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.
Two-finger zoom out
Put two fingers on the trackpad and move them closer together to zoom out.

Two-finger zoom in
Put two fingers on the trackpad and move them farther apart to zoom in.

Notes

• When using two or more fingers, ensure that you position your fingers slightly apart.
• Some gestures are not available if the last action was done from the TrackPoint pointing device.
• Some gestures are only available when you are using certain apps.
• If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.

For more gestures, see the help information of the pointing device.

Use the multi-touch screen (for selected models)
If your computer display supports the multi-touch function, you can navigate the screen with simple touch gestures.

Note: Some gestures might not be available depending on the app you use.

Illustration Description

Tap once

• From the Start menu:Open an app or item.
• From the desktop:Select an app or item.
  In an open app:Perform an action such as Copy, Save, and Delete, depending on the app.

Tap twice quickly
Open an app or item from the desktop.

Tap and hold
Open a shortcut menu.

Slide
Scroll through items, such as lists, pages, and photos.
Drag an item to the location you want Move an object.

Move two fingers closer together
Zoom out.

Move two fingers farther apart
Zoom in.

Tips

• Turn off the computer before cleaning the multi-touch screen.
• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth.
• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.
• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Connect to an external display
Connect your computer to a projector or a monitor to give presentations or expand your workspace.

Connect to a wired display

1. Connect the external display to an appropriate video connector on your computer.
2. Connect the external display to an electrical outlet.
3. Turn on the external display.

If your computer cannot detect the external display, right-click a blank area on the desktop, and then click Display settings.

Set the display mode
Press F7 or Fn + F7 and then select a display mode of your preference.

Change display settings

1. Right-click a blank area on the desktop and select Display settings.
2. Select the display that you want to configure.
3. Change display settings of your preference.

You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.
Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be displayed on the external display.

Chapter 3. Explore your computer

Use the Intelligent Cooling feature
The Intelligent Cooling feature enables your computer to work in the following three modes:

• Power Saver mode: the quietest fan speed
• Balanced mode: balanced performance and fan speed
• Performance mode: the highest performance and normal fan speed

Your computer starts up in balanced mode by default, do the following to switch to the preferred mode:

• Press Fn+L to switch to power saver mode.
• Press Fn+M to switch to balanced mode.
• Press Fn+H to switch to performance mode.

Use the P-to-P 2.0 charging function
The USB-C connector on the computer features the Lenovo-unique P-to-P 2.0 charging function. When no ac power is available, this feature enables one computer to supply power to another computer through a USB-C to USB-C cable. When ac power is available for only one computer, this feature enables both computers to get charged by ac power.

Before using the function, ensure that

• The selected connectors support the P-to-P 2.0 charging function and power delivery function.
• Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of both computers, so that the function works even when the computers are off or in hibernation mode. To enable Always On USB and Charge in Battery Mode:

1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 25.
2. Click Config ➙ USB to enable Always On USB and Charge in Battery Mode.

Note: The actual charging speed using the Lenovo-unique P-to-P 2.0 charging function varies depending on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.

Set the power plan
For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration:

• Turn off the display: After 5 minutes
• Put the computer to sleep: After 20 minutes

To reset the power plan to achieve the best balance between performance and power saving:

1. Click on the battery symbol in the system menu drop down box and select Power Settings.
2. Choose or customize a power plan of your preference.

Connect to a Bluetooth-enabled device
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure the connection is successful, place the devices 10 meters (33 feet), at most, from the computer.

1. Turn on Bluetooth on the computer.
   • Click the system menu drop down (top right) and choose Settings.
   • Choose the Bluetooth menu and enable Bluetooth with the toggle button at the top.
2. Any discoverable devices will be shown in the Devices list.
3. Select a Bluetooth device, and then follow the on-screen instructions.

Your Bluetooth-enabled device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication.

Enabling Nvidia proprietary drivers in Fedora (for selected models)
Your computer might come with an Nvidia card. The Nvidia proprietary drivers that will enable you to take advantage of performance benefits and new graphics functionality are not installed by default with Fedora.

To enable the proprietary drivers:

1. Launch the Software utility.
2. From the top right selection box choose Software Repositories.
3. Enable third party repositories.
4. Enable RPM Fusion for Fedora ➙ Nonfree ➙ Nvidia Driver and close the Software Repositories window.
5. Go to the updates tab and click on the curved arrow on the top left to refresh the software cache. Reboot the machine and launch the Software utility again.
6. Select Add-ons on the bottom right and choose the Hardware Drivers tab.
7. Select NVIDIA Linux Graphics Driver.
8. Select Install and wait for the installation to complete. This can take a few minutes.
9. Reboot and confirm Nvidia drivers are running using the nvidia-settings utility.

Accessories
This chapter provides instructions on how to use hardware accessories to expand your computer capabilities.

Purchase options

Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
To shop at Lenovo, go to https://www.lenovo.com/accessories

Chapter 4. Secure your computer and information

Lock the computer
Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.
Note: The slot supports cable locks that conform to the Kensington MiniSaver® lock standards using Cleat™ locking technology. Do not attempt to use other types of cable locks that use a rotating T-bar™ locking mechanism. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https://www.lenovoquickpick.com/

Use the fingerprint reader (for selected models)
If your computer comes with a fingerprint reader, you can use it to enroll your fingerprints. After enrollment, you can tap your finger on the fingerprint reader to log in to the system.

Enroll your fingerprints
Open the system menu and then click Settings ➙ Users ➙ Fingerprint Login. Then, follow the on-screen instructions to finish the enrollment.
During the enrollment, the fingerprints are associated with the user password automatically. It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.

Log in with your fingerprint

• ThinkPad E14 Gen 6
• ThinkPad E16 Gen 2

Maintain the fingerprint reader
To ensure that the fingerprint reader works correctly, do not:

• Scratch the surface of the reader with anything hard or sharp.
• Use or touch the reader with a wet, dirty, wrinkled, or injured finger.

Use passwords
This section introduces types of passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) and how to set, change, and remove a password.

Password types
You can set a power-on password, supervisor password, system management password, or NVMe password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode.

Power-on password
If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter the correct password to use the computer.

Supervisor password
The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to skip the password prompt. However, you cannot change most of the system configuration options in UEFI BIOS.
If you have set both the supervisor password and power-on password, you can use the supervisor password to access your computer when you turn it on. The supervisor password overrides the power-on password.

System management password
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through the think-lmi firmware-attributes sysfs class.

You can enable the system management password to have the same authority as the supervisor password to control security-related features. To customize the authority of the system management password through the UEFI BIOS menu:

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Password ➙ System Management Password Access Control.
3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password. If you have set both the system management password and the power-on password, the system management password overrides the power-on password.

NVMe passwords
The NVMe password prevents unauthorized access to the data on the storage drive. When an NVMe password is set, you are prompted to type a correct password each time you try to access the storage drive.

• Single Password
  When a Single NVMe password is set, the user must enter the user NVMe password to access files and applications on the storage drive.

• Dual Password (User + Admin)
  The admin NVMe password is set and used by a system administrator. It enables the administrator to access any storage drive in a system or any computer connected in the same network. The administrator can also assign a user NVMe password for each computer in the network. The user of the computer can change the user NVMe password as desired, but only the administrator can remove the user NVMe password

When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and user NVMe password.
Note: The NVMe password is not available when a Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software program are installed in the computer, and the TCG Opal management software program is activated.

Set, change, and remove a password
Before you start, print these instructions.

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Password by using the arrow keys.
3.  Select the password type. Then, follow the on-screen instructions to set, change, or remove a password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords, any potential repair actions required are not covered under warranty.

What to do if you forget your power-on password
If you forget your power-on password, do the following to remove the power-on password:

• If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6.  Press F10 to save changes and exit the UEFI BIOS menu.

• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

What to do if you forget your NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see Chapter 6 “CRU replacement” on page 27.

What to do if you forget your supervisor password
If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.

What to do if you forget your system management password
If you forget your system management password, do the following to remove the system management password:

• If you have set a supervisor password and remember it:
  1. Restart the computer. When the logo screen is displayed, immediately press F1.
  2. Type the supervisor password to enter the UEFI BIOS menu.
  3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.
  4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.
  5. In the Changes have been saved window, press Enter.
  6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.

Use Power Loss Protection function (for selected models)
For models shipped with an NVMe (Non-Volatile Memory express) M.2 solid-state drive, the M.2 solid-state drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. On very rare occasions, your computer is not responding and you might have to shut down your computer by pressing and holding the power button for about seven seconds. In this case, the PLP function enables key data of your computer to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive:

1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.
2. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
3.  Locate the Device Type section to check the information.

Chapter 5. Configure advanced settings

UEFI BIOS
This section introduces what is UEFI BIOS and the operations you can perform in UEFI BIOS.

Enter the UEFI BIOS menu
Turn on or restart the computer. When the logo screen is displayed, press F1 repeatedly to enter the UEFI BIOS menu.

Navigate the UEFI BIOS menu
Follow the on-screen instructions to navigate in the UEFI BIOS menu.
The table below introduces some available settings of the UEFI BIOS menu. To know more about the UEFI BIOS, for example, BIOS Event log, you can go to https://pcsupport.lenovo.com and then type UEFI BIOS in search box.
Note: The UEFI BIOS menu might vary depending on system configurations.

such as UEFI BIOS version, machine type, system serial number, preinstalled OS license, and BIOS Event log.
Config| This category enables you to update configurations relating to system settings such as network, USB, keyboard, display, CPU, and power.
Date/Time| This category enables you to set computer date and time in this category.
Security| This category enables you to configure security settings related to such as password, fingerprint, and I/O accessibility.
Startup| This category enables you to manage settings relevant to booting up.
Restart| This category enables you to save or discard changes before exiting.

You can go to Lenovo BIOS Simulator Center https://download.lenovo.com/bsco/index.html to explore the detailed settings by your product name.
Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface.

Reset system to factory defaults
This feature enables you to reset the UEFI BIOS to the factory default settings, including all UEFI BIOS settings and internal system data. It helps you wipe user data in case that you want to dispose of or reuse your computer.

1. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

2. Step 2. Select Security ➙ Reset System to Factory Defaults and press Enter.

3. Step 3. Several warning windows might be displayed. Do the following before resetting the system to the factory default settings:

4. Deactivate the Absolute Persistence Module.

5. Remove the NVMe password if your have set one.

6. Step 4. For computer models with RAID settings, a window is displayed to remind you of data damage Select Yes to proceed.

7. Step 5. A window is displayed to confirm all UEFI BIOS settings will be reset. Select Yes to proceed.
   Note: If the Intel AMT control and Absolute Persistence(R) Module are permanently disabled, these settings cannot be reset successfully.

8. Step 6. Enter the supervisor password, system management password or power-on password in the
   window prompted.
   Your computer will restart immediately. It takes a few minutes to complete the initialization process. Your computer screen might be blank during this process. This is normal and you should not interrupt it.

Update the UEFI BIOS
When you install a new program, device driver, or hardware component, you might need to update the UEFI BIOS.
Download and install the latest UEFI BIOS update package by one of the following methods:

From the Vantage app
Follow the instructions to update the UEFI BIOS from the Vantage app.

1. Step 1. Open the Vantage app, and then click Device ➙ System Update.
2. Step 2. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package.

From the Lenovo Support Web site
Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site.

1. Step 1.
   Go to https://pcsupport.lenovo.comand select the entry for your computer.

2. Step 2.
   Click Drivers & Software ➙ Manual Update ➙ BIOS/UEFI.

3. Step 3.
   Follow the on-screen instructions to download and install the latest UEFI BIOS update package.

From the Windows Update
Follow the instructions to update the UEFI BIOS from the Windows Update.

1. Step 1.
   Type Settings in the Windows search box and press Enter.

2. Step 2.
   Click Update & Security ➙ Windows Update ➙ Check for Updates.

3. Step 3.
   If a BIOS update package appears in your update list, click Download or Install to initiate the update.

Chapter 6. CRU replacement

Customer Replaceable Units (CRUs) are parts that can be replaced by the customer. The computers contain the following types of CRUs:

• Self-service CRUs: Refer to parts that can be replaced easily by customer themselves or by trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be replaced by customers with a greater skill level. Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer’s machine.

If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty documentation at https://www.lenovo.com/warranty/llw

CRU list
The following is a list of CRUs of your computer.

Self-service CRUs

• ac power adapter*

• Base cover assembly

• Memory module

• M.2 solid-state drive

• Power cord*

• Speaker assembly (for ThinkPad E16 Gen 2 only)

• for selected models
  Note: Replacement of any parts not listed above, including the built-in rechargeable battery, should be done by a qualified repair technician or by ensuring that you carefully follow all instructions provided by Lenovo. You can also find Lenovo-authorized repair facilities by going to https://support.lenovo.com/partnerlocator for more information.

Before you replace any CRU
Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.
Disable the built-in battery

Follow the instructions to disable the built-in battery.

1. Step 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu.
2. Step 2. Select Config ➙ Power. The Power submenu is displayed.
3. Step 3. Select Disable Built-in Battery and press Enter.
4. Step 4. Select Yes in the Setup Confirmation window.

The built-in battery is disabled and the computer turns off automatically.

Wait three to five minutes to let the computer cool.
Note: If your computer cannot enter the UEFI BIOS menu, you cannot disable the built-in battery. To ensure safety when you replace a CRU, it is recommended to do the following:

• For the built-in battery, connected to the system board with cables: Disconnect the battery cables.
• For the CRUable built-in battery connected to the system with comb connectors: Remove the battery. For the removal procedure, refer to the built-in battery replacement instructions in this documentation.
• For the non-CRUable built-in battery connected to the system board with the comb connectors: Call Lenovo Customer Support Center for help.

To check whether the built-in battery on your computer is a CRU, see the CRU list in “CRU replacement” on page .

Replace a CRU
Follow the replacement procedure to replace a CRU.

Base cover assembly
Follow the instructions to replace the base cover assembly.
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Notes: Do not remove the base cover assembly in the following situations. Otherwise, there might be a risk of short circuits.

• When your computer is connected to ac power

1. For access, do the following:

2. Disable the built-in battery. See “Before you replace any CRU” on page 27.

3. Turn off the computer and disconnect the computer from ac power and all connected cables.Close the computer display and turn over the computer.

4. Step 1.
   Remove the assembly as shown below.
   Note:Prepare a pry tool to release the hooks.
   ThinkPad E14 Gen 6
   ThinkPad E16 Gen 2
   

5. Step 2. Install the assembly in reverse order.
   If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.

Memory module
Follow the instructions to replace the memory module.
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.

For access, do the following

1. Disable the built-in battery. See “Before you replace any CRU” on page 27.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

4. Remove the base cover assembly. See “Base cover assembly” on page 28.

5. Step 1. Remove the memory module as shown below.
   

6. Step 2. Install the memory module as shown below.
   

M.2 solid-state drive
Follow the instructions to replace the M.2 solid-state drive.
Before you start, read Generic Safety and Compliance Notices and print the following instructions.

Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

When handling the M.2 solid-state drive, observe the following guidelines

• Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement.
• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.
• Do not apply pressure to the M.2 solid-state drive.
• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.

For access, do the following

1. Disable the built-in battery. See “Before you replace any CRU” on page 27.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

4. Remove the base cover assembly. See “Base cover assembly” on page 28.

5. Step 1. Remove the M.2 solid-state drive as shown below.

6. Step 2. Install the M.2 solid-state drive in reverse order.

Speaker assembly (for ThinkPad E16 Gen 2 only)
Follow the instructions to replace the base cover assembly.
Before you start, read Generic Safety and Compliance Notices and print the following instructions.

For access, do the following

1. Disable the built-in battery. See “Before you replace any CRU” on page 27.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn the computer over.

4. Remove the base cover assembly. See “Base cover assembly” on page 28.

5. Step 1. Remove the speaker assembly as shown below.

6. Step 2. Install the assembly in reverse order.

Chapter 7. Help and support

click Settings.
How do I turn off my computer?| From the system menu (top right) click , and then click Power Off.
What do I do if my computer stops responding.|

1. Press and hold the power button until the computer turns off. Then, restart the computer.
   If step 1 does not work:

• For models with an emergency reset hole: Insert a straightened paper clip into the emergency reset hole to cut off power supply temporarily. Then, restart the computer with ac power connected.
• For models without an emergency reset hole:
  •     For models with the removable battery, remove the removable battery and disconnect all power sources. Then, reconnect to ac power and restart the computer.
  • For models with the built-in battery, disconnect all power sources. Press and hold the power button for about seven seconds. Then, reconnect to ac power and restart the computer.

What do I do if I spill liquid on the computer?|

1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.
   Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

2. Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.

3. Wait until you are certain that all the liquid is dry before turning on your computer.

How do I enter the UEFI BIOS menu?| Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

How do I disable my trackpad?

|

1. Open the system menu, and then click Settings ➙ Mouse & Touchpad.
2. In the Touchpad section, turn off the Touchpad control.

Where can I get the latest device drivers and UEFI BIOS?| Use the Software application to check for updates. It should notify when new firmware is available on LVFS (https://fwupd.org/).

Error messages
If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 37.

power is low. Connect the ac power adapter to the computer and charge the batteries.
0191: System Security – Invalid remote change requested| The system configuration change has failed. Confirm the operation and try again.
0199: System Security – Security password retry count exceeded.| This message is displayed when you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again.
0271: Check Date and Time settings.| The date or the time is not set in the computer. Enter the UEFI BIOS menu and set the date and time.
210x/211x: Detection/Read error on HDDx/SSDx| The storage drive is not working. Reinstall the storage drive. If the problem still exists, replace the storage drive.
Error: The non-volatile system UEFI variable storage is nearly full.| Note:

This error indicates that the operating system or programs cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as UEFI BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage.

Press F1 after the error message is displayed to enter the UEFI BIOS menu. A dialog asks for confirmation to clean up the storage. If you select “Yes”, all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification. If you select “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

Fan error. Press ESC to startup with limited performance

| The thermal fan might not work correctly. After the error message is displayed, press ESC within five seconds to start up the computer with limited performance. Otherwise, the computer will shut down immediately. If the problem still exists when you starts up next time, have your computer serviced.

Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.

Access product documentation

• Safety and Warranty Guide
• Setup Guide
• This User Guide
• Regulatory Notice

Visit the Lenovo support Web site https://pcsupport.lenovo.com

• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details

Knowledge base and frequently asked questions

Access the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011. You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited Warranty at: https://www.lenovo.com/warranty/llw

The LLW also is preinstalled on the computer. To access the LLW, go to /opt/Lenovo
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.

Access Linux distributions
Linux is an open-source operating system, and popular Linux distributions include Ubuntu and Fedora.

To learn more about the Ubuntu operating system, go to: https://www.ubuntu.com
To learn more about the Fedora operating system, go to: https://getfedora.org/

Get support information
If you need help, service, technical assistance, or more information about the Linux operating system or other applications, contact the provider of the Linux operating system or the provider of the application. If you need the service and support for hardware components shipped with your computer, contact Lenovo.
To access the latest User Guide and Safety and Warranty Guide, go to: https://pcsupport.lenovo.com

Access open-source information

This device includes software made publicly available by Lenovo, including software licensed under the General Public License and/or the Lesser General Public License (the open source software).
You may obtain a copy of the corresponding source code for any such open source software licensed under the General Public License and/or the Lesser General Public License (or any other license requiring us to make a written offer to provide corresponding source code to you) from Lenovo for a period of three years without charge except for the cost of media, shipping, and handling, upon written request to Lenovo. This offer is valid to anyone in receipt of this Device.

You may send your request in writing to the address below accompanied by a check or money order for $15 to:

Lenovo Legal Department
Attn: Open Source Team / Source Code Requests 8001 Development Dr.
Morrisville, NC 27560

Please include the version of the OS and the version of the Linux Kernel pre- shipped on this Device as part of your request. Be sure to provide a return address.
The open source software is distributed in hope it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See for example the GNU General Public License and/or the Lesser General Public License for more information.
To view additional information regarding licenses, acknowledgments and required copyright notices for the open source software shipped on your Device, go to /usr/share/licences/*.

Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.

Before you contact Lenovo
Prepare the following before you contact Lenovo:

1. Record the problem symptoms and details:
   • What is the problem? Is it continuous or intermittent?
   • Any error message or error code?
   • What operating system are you using? Which version?
   • Which software applications were running at the time of the problem?
   • Can the problem be reproduced? If so, how?
2. Record the system information:
   • Product name
   • Machine type and serial number

The following illustration shows where to find the machine type and serial number of your computer.

Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist for the latest phone numbers.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

• Problem determination – Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair – If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Engineering change management – Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

Services not covered

• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to:

• https://www.lenovo.com/warranty/llw_
• https://pcsupport.lenovo.com/warrantylookup

Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at https://pcsupport.lenovo.com/warrantyupgrade
Service availability and service name might vary by country or region.

Appendix A. Compliance information
For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices

Certification-related information

ThinkPad E14 Gen 6

|

• Intel models:
  • TP00148C
  • TP00148C01
• AMD models:
  • TP00148D
  • TP00148D01

|

• Intel models: 21M7 and 21M8
• AMD models: 21M3 and 21M4

ThinkPad E16 Gen 2

|

• Intel models:
  • TP00149C
  • TP00149C01
• AMD models:
  • TP00149D
  • TP00149D01

|

• Intel models: 21MA and 21MB
• AMD models: 21M5 and 21M6

1 for India only
Further compliance information related to your product is available at https://www.lenovo.com/compliance

Locate the UltraConnect wireless antennas
Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are.

The following illustration shows the antenna locations on your computer:

Operating environment
Maximum altitude (without pressurization) 3048 m (10 000 ft)

Temperature

• Operating: 5°C to 35°C (41°F to 95°F)
• Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F)
• Storage without packaging: 5°C to 43°C (41°F to 109°F)

Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity

• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
• Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F)

Appendix B. Notices and trademarks

Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

• Lenovo (United States), Inc.
• 8001 Development Drive
• Morrisville, NC 27560
• U.S.A.
• Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

• The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.
  Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

• Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

• Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
  This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site: https://support.lenovo.com

Trademarks
LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks of Lenovo. Intel, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. “Fedora” is a registered trademark of Red Hat, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Wi-Fi, Wi-Fi Alliance, and Miracast are registered trademarks of Wi-Fi Alliance. USB-C® is a trademark of USB Implementers Forum. All other trademarks are the property of their respective owners.

References

• Official Lenovo Laptop, Accessories & PC Support - Lenovo Support US
• SupportPhoneList - Lenovo Support US
• Lenovo Warranty Check/Lookup | Check Warranty Status | Lenovo Support US
• Lenovo Accessories & Software - Shop Now | Lenovo US
• Lenovo BIOS Simulator Center
• Fedora’s Mission and Foundations :: Fedora Docs
• Fedora Project Wiki
• Fedora Linux | The Fedora Project
• GNOME Library - Users
• Official Ubuntu Documentation
• Ubuntu Desktop Guide
• Official Lenovo Laptop, Accessories & PC Support - Lenovo Support US
• SupportPhoneList - Lenovo Support US
• Lenovo Warranty Check/Lookup | Check Warranty Status | Lenovo Support US
• Lenovo Warranty Check/Lookup | Check Warranty Status | Lenovo Support US
• SmartFind web
• Lenovo Support | Drivers, Troubleshooting, Warranty, Repair | Lenovo Support US
• Find Lenovo Service Center | Authorized Service Providers- Lenovo Support US
• Windows Support Center - Windows 10 - Lenovo Support US
• Keyboard shortcuts in Windows - Microsoft Support
• Lenovo Accessories & Software - Shop Now | Lenovo US
• Lenovo Limited Warranty - 02 (LLW-02) - Lenovo Support US

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